Toll lane special situation processing method and device, electronic equipment and storage medium

Abstract

The invention discloses a toll lane special situation processing method and device, electronic equipment and a storage medium, and relates to the technical field of traffic management, and the method comprises the steps: obtaining the vehicle information of an unreleased vehicle in a toll lane, and transmitting the vehicle information to a preset lane toll collection system for verification; under the condition that the vehicle information verification is passed, controlling a toll lane to release the vehicle through a preset lane toll collection system; and calling a lane toll collection system to remotely control the toll collection lane in response to the remote help seeking instruction under the condition that the vehicle information verification is not passed. According to the invention, the overall traffic efficiency and the ability to deal with special situations of the highway toll lane are improved, and smooth and safe traffic is ensured.

Description

Technical Field

[0001] The present application relates to the field of traffic management technology, and in particular to a method, device, electronic device and storage medium for handling special situations in a toll lane. Background Art

[0002] Toll collection is a key component of highway operation and maintenance, and lane toll collection systems are the key technical means for highway operators to conduct toll collection operations. However, various emergencies often occur in the actual lane toll collection process. For example, the camera in the free-flow dedicated toll lane cannot recognize the vehicle's license plate number, resulting in non-ETC (Electronic Toll Collection) registered vehicles being unable to pass normally in the free-flow dedicated toll lane and having to choose to switch to the manual toll lane, resulting in a decrease in the toll collection efficiency of the highway and a decrease in the vehicle traffic efficiency, which may lead to a series of problems such as traffic congestion.

[0003] Therefore, how to improve the traffic efficiency of highway toll stations that do not release vehicles when special circumstances occur under the free-flow charging mode is a problem that needs to be solved urgently. Summary of the invention

[0004] The main purpose of this application is to provide a method, device, electronic device and storage medium for processing special situations in toll lanes, aiming to solve the technical problem of how to improve the traffic efficiency of vehicles that are not released when special situations occur at highway toll stations under the free-flow toll mode.

[0005] To achieve the above purpose, the present application proposes a method for handling special conditions in a toll lane, the method comprising: Obtain vehicle information of vehicles that have not been released in the toll lane, and transmit the vehicle information to the preset lane toll collection system for verification; When the vehicle information is verified, the toll lane is controlled to release the vehicle through the preset lane toll collection system; In the event that the vehicle information verification fails, in response to a remote request for help, the lane toll collection system is called to remotely control the toll lane.

[0006] In one embodiment, the step of obtaining vehicle information of vehicles not released in a toll lane and transmitting the vehicle information to a preset lane toll collection system for verification includes: Acquire the lane configuration information of the toll lane, and synchronize the lane configuration information to the preset payment platform, so as to return the special situation processing QR code of the toll lane through the preset payment platform; Output the special situation processing QR code and the operation prompt information corresponding to the special situation processing QR code; The vehicle information is obtained by scanning the special situation processing QR code in response to the operation prompt information, and the preset lane toll collection system is called to verify the vehicle information.

[0007] In one embodiment, the steps of obtaining vehicle information according to scanning the special situation processing QR code in response to the operation prompt information, and calling the preset lane toll collection system to verify the vehicle information include: Obtaining vehicle information from a preset payment platform, wherein the vehicle information is uploaded to the preset payment platform during the code scanning operation; The vehicle information is transmitted to the lane toll collection system, so that the lane toll collection system searches for a corresponding target toll record in a toll record list according to the vehicle information, and determines a verification result of the vehicle information based on the target toll record.

[0008] In one embodiment, the step of determining a verification result of verifying vehicle information based on the target charging record includes: In the case where there is a target toll record corresponding to the vehicle information in the toll record list, determining in the lane toll collection system that a verification result of the vehicle information is verification passed; When there is no target toll record corresponding to the vehicle information in the toll record list, it is determined in the lane toll collection system that the verification result of the vehicle information is verification failure.

[0009] In one embodiment, the vehicle information includes any one of license plate information and error reporting information, and the step of obtaining the vehicle information from the preset payment platform includes: In the case where the license plate information is obtained, the step of transmitting the vehicle information to the lane toll collection system is performed based on the license plate information; In the case of obtaining error information, the step of transmitting the vehicle information to the lane toll collection system is canceled, and a preset alarm prompt is output to prompt the vehicle to enter the manual lane.

[0010] In one embodiment, the toll lane special situation processing method further includes: After the duration of outputting the special situation processing QR code exceeds the preset duration, a QR code update request is sent to the preset payment platform to update the currently output special situation processing QR code based on the new special situation processing QR code, wherein the new special situation processing QR code is generated and returned by the preset payment platform in response to the QR code update request.

[0011] In one embodiment, in response to the remote help instruction, the step of calling the lane toll collection system to remotely control the toll lane includes: After receiving the input remote help command, the video intercom component is activated and the lane toll collection system is controlled to monitor the control command; When the video intercom component is enabled and the lane toll collection system receives the control instruction, the lane toll collection system controls the toll lane to release the vehicle.

[0012] In addition, to achieve the above-mentioned purpose, the present application also proposes a toll lane special situation processing device, the toll lane special situation processing device comprising: A verification module is used to obtain vehicle information of vehicles that have not been released in the toll lane and transmit the vehicle information to a preset lane toll collection system for verification; A release module is used to control the release of vehicles in the toll lane through a preset lane toll collection system when the vehicle information is verified; The remote control module is used to call the lane toll collection system to remotely control the toll lane in response to a remote help command when the vehicle information verification fails.

[0013] In addition, to achieve the above-mentioned purpose, the present application also proposes an electronic device, which includes: a memory, a processor, and a computer program stored on the memory and executable on the processor, and the computer program is configured to implement the steps of the toll lane special situation processing method as described above.

[0014] In addition, to achieve the above-mentioned purpose, the present application also proposes a storage medium, which is a computer-readable storage medium, and a computer program is stored on the storage medium. When the computer program is executed by a processor, the steps of the toll lane special situation processing method described above are implemented.

[0015] In addition, to achieve the above-mentioned purpose, the present application also provides a computer program product, which includes a computer program, and when the computer program is executed by a processor, the steps of the toll lane special situation processing method as described above are implemented.

[0016] One or more technical solutions proposed in this application have at least the following technical effects: The present application first obtains the vehicle information of the vehicles that have not been released in the toll lane, and transmits the vehicle information to the preset lane toll collection system for verification. By obtaining the vehicle information in the toll lane, effective data support is provided for the subsequent release of vehicles, avoiding the change of toll lanes for vehicles and improving the efficiency of handling special situations. When the vehicle information is verified, the preset lane toll collection system is used to control the release of the vehicle in the toll lane. Through the control of the automated lane toll collection system, the verified vehicles are quickly released, avoiding long waiting times for vehicles due to special situations and improving the traffic efficiency of the expressway. When the vehicle information verification fails, in response to the remote assistance command, the lane toll collection system is called to remotely control the toll lane. Through remote assistance, the staff can intervene in time to handle special requests, ensuring the normal operation of the toll lane and effectively alleviating the traffic congestion caused by special situations.

[0017] The present application obtains vehicle information in a toll lane that has not released the vehicle, and determines whether to remotely control the lane toll collection system based on the vehicle information, thereby avoiding the toll lane being impassable due to the inability to identify vehicle information, and realizes rapid acquisition of vehicle information, efficient verification and release of vehicles when special situations occur, and timely remote intervention and lane control when the verification fails, thereby improving the overall traffic efficiency of highway toll lanes and the ability to respond to special situations, ensuring smooth and safe traffic. BRIEF DESCRIPTION OF THE DRAWINGS

[0018] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0019] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0020] Figure 1 A flowchart diagram of the first embodiment of the toll lane special situation processing method of the present application; Figure 2 A flow chart of the second embodiment of the method for handling special situations in toll lanes provided in this application; Figure 3 A schematic diagram of the interaction relationship of the toll lane special situation processing method provided in the second embodiment of the present application; Figure 4 A schematic diagram of the processing flow of the toll lane special situation processing method provided in the second embodiment of the present application; Figure 5This is a schematic diagram of the module structure of the toll lane special situation processing device of the embodiment of the present application; Figure 6 Schematic diagram of the device structure of the hardware operating environment involved in the toll lane special situation processing method in the embodiment of the present application.

[0021] The purpose, features and advantages of this application will be further described in conjunction with the embodiments and with reference to the accompanying drawings. DETAILED DESCRIPTION

[0022] It should be understood that the specific embodiments described herein are only used to explain the technical solutions of the present application and are not used to limit the present application.

[0023] In order to better understand the technical solution of the present application, a detailed description will be given below in conjunction with the accompanying drawings and specific implementation methods.

[0024] The main solution of the embodiment of the present application is: obtaining vehicle information of vehicles that have not been released in the toll lane, and transmitting the vehicle information to the preset lane toll collection system for verification; if the vehicle information verification passes, controlling the toll lane to release the vehicle through the preset lane toll collection system; if the vehicle information verification fails, in response to the remote help command, calling the lane toll collection system to remotely control the toll lane.

[0025] In the actual lane toll collection process, various emergencies often occur, such as the camera in the free-flow dedicated toll lane cannot recognize the vehicle's license plate number, resulting in non-ETC registered vehicles being unable to pass normally in the free-flow dedicated toll lane and having to choose to switch to the manual toll lane, which results in a decrease in the toll collection efficiency of the highway and the decrease in the vehicle traffic efficiency, which in turn may lead to a series of problems such as traffic congestion. Therefore, how to improve the traffic efficiency of highway toll stations that do not release vehicles in special situations under the free-flow toll collection mode is a problem that needs to be solved urgently.

[0026] The present application provides a solution, which obtains vehicle information in a toll lane that has not released the vehicle, and determines whether to remotely control the lane toll collection system based on the vehicle information, thereby avoiding the toll lane being impassable due to the inability to identify vehicle information, and realizes rapid acquisition of vehicle information, efficient verification and release of vehicles when special situations occur, and timely remote intervention and lane control when the verification fails, thereby improving the overall traffic efficiency of highway toll lanes and the ability to respond to special situations, ensuring smooth and safe traffic.

[0027] It should be noted that the execution subject of this embodiment can be a computing service device with data processing, network communication and program running functions, such as a tablet computer, a personal computer, a mobile phone, etc., or an electronic device capable of realizing the above functions, a special situation device, etc. The following takes the special situation device as an example to illustrate this embodiment and the following embodiments.

[0028] Based on this, the embodiment of the present application provides a method for handling special situations in a toll lane, referring to Figure 1 , Figure 1 This is a flow chart of the first embodiment of the toll lane special situation processing method of the present application.

[0029] In this embodiment, the toll lane special situation processing method includes steps S10 to S30: Step S10, obtaining vehicle information of vehicles that have not been released in the toll lane, and transmitting the vehicle information to a preset lane toll collection system for verification; It should be noted that a toll lane refers to a special vehicle lane set up on a highway for automatically collecting tolls, such as a free-flow dedicated toll lane. The free-flow toll collection mode corresponding to the free-flow dedicated toll lane is to advance the ETC transaction originally conducted in the toll lane to the front of the toll station. The ETC registered vehicle has completed the deduction when approaching the toll station, and the deduction information is automatically transmitted to the free-flow toll lane in front. The vehicle that has been deducted can directly exit from the free-flow toll lane with the barrier raised; vehicle information refers to data that can uniquely identify the identity of the vehicle, such as license plate information, etc. The preset lane toll collection system refers to an automatic toll collection system installed on the toll lane, which is used to collect vehicle tolls and release vehicles.

[0030] It is understandable that since a vehicle may not be properly identified and released in a toll lane due to various special circumstances, performing step S10 can avoid the vehicle waiting in the toll lane for a long time, causing traffic congestion or other dangerous situations, thereby achieving rapid vehicle identification and providing reliable data support for preparing for toll processing.

[0031] For example, the driver can fill in the vehicle information by scanning the QR code displayed by the special situation device on the toll lane, or tell the special situation device the vehicle information by voice, so that the special situation device can obtain the vehicle information of the vehicles that have not been released in the toll lane, and send the vehicle information to the preset lane toll collection system for query and verification.

[0032] In a feasible implementation, step S10 may include steps S11 to S13: Step S11, obtaining lane configuration information of the toll lane, and synchronizing the lane configuration information to a preset payment platform, so as to return a special situation processing QR code of the toll lane through the preset payment platform; It should be noted that lane configuration information refers to the specific settings and parameters of the toll lane, such as the unique identification number of the lane; the preset payment platform refers to the online payment service system connected to the special situation equipment, such as the E payment platform, etc. The payment platform and the special situation equipment use a secure API (Application Programming Interface) to ensure the security and integrity of data transmission; the special situation processing QR code refers to a QR code used to quickly process vehicle passage under special circumstances. This QR code can collect vehicle information filled in by the driver.

[0033] It is understandable that because the toll lane cannot identify the relevant vehicle information of the vehicle under special circumstances, step S11 is performed to collect the vehicle information of the vehicles that have not been released through the special QR code corresponding to the toll lane generated and returned by the preset payment platform. This can avoid the traffic congestion caused by the vehicle information of the vehicles stranded in the toll lane, and provide a reliable solution for quickly collecting vehicle information and then processing vehicle passage affairs.

[0034] Step S12, outputting a special situation processing QR code and operation prompt information corresponding to the special situation processing QR code; It should be noted that the operation prompt information is text or voice instructions that guide the driver on how to scan the QR code and complete related operations.

[0035] It is understandable that since drivers usually do not know how to deal with special situations that arise, performing step S12 can avoid traffic delays caused by drivers not knowing how to operate, realize self-service scanning of highway toll lanes, and thus improve the efficiency of vehicle traffic processing under special circumstances.

[0036] Step S13, acquiring vehicle information based on a scanning operation of the special situation processing QR code in response to the operation prompt information, and calling a preset lane toll collection system to verify the vehicle information.

[0037] It should be noted that the frequency of obtaining vehicle information can be set to meet the user's higher real-time requirements, thereby improving the processing efficiency of the special situation equipment in handling vehicle special situations.

[0038] It is understandable that since the lane toll collection system needs to perform relevant verification based on the vehicle information to determine whether the vehicle should be released, step S13 is performed to obtain the vehicle information through the user's scanning operation, and the vehicle information is sent to the lane toll collection system for verification. This can avoid the inability to release the vehicle due to the inability to obtain vehicle information, and realize the rapid acquisition and verification of vehicle information under special circumstances, ensuring that the vehicle information can be transmitted to the vehicle toll collection system in a timely manner, thereby providing effective data support for ensuring that the vehicle can be released in a timely manner and maintaining smooth traffic.

[0039] In this implementation, by using remote information synchronization technology for data interaction with the payment platform and collecting vehicle information through QR codes, the failure to pass through highway toll lanes due to the inability to identify vehicle information or the lack of synchronization of toll lane configuration information, as well as the problem of inefficient manual intervention, is avoided. The vehicle information can be quickly obtained and efficiently verified under special circumstances, thereby improving the overall traffic efficiency of highway toll lanes and the ability to cope with special situations.

[0040] Step S20, when the vehicle information is verified, the toll lane is controlled to release the vehicle through the preset lane toll collection system; It is understandable that since some of the vehicles that have not been identified and released in the toll lane may have passed verification and it is determined that the vehicle has the right to pass and the fee has been paid, performing step S20 can avoid the inefficiency caused by manual release of vehicles, achieve automated and rapid vehicle release, and improve vehicle traffic efficiency.

[0041] Step S30: When the vehicle information verification fails, in response to the remote help instruction, the lane toll collection system is called to remotely control the toll lane.

[0042] It should be noted that the remote help command refers to a request command generated by the vehicle driver pressing a specific button on the special situation device, or touching a specific position on the special situation device. The request command is used to request the relevant staff of the toll lane to remotely intervene to handle the special situation.

[0043] It is understandable that since the vehicle cannot be automatically released when the lane toll collection system verification fails, step S30 is performed to avoid the vehicle being stranded in the toll lane for a long time due to the inability to handle the special situation in time, and the insecurity of toll collectors going to the toll lane to handle the situation on site. The special situation problem can be solved in time through remote rapid intervention, thereby ensuring the traffic efficiency of the toll lane.

[0044] In a feasible implementation, in step S30, in response to the remote help instruction, the step of calling the lane toll collection system to remotely control the toll lane may include steps S31-S32: Step S31, after receiving the input remote help command, the video intercom component is enabled, and the lane toll collection system is controlled to monitor the control command; It should be noted that there are two display screens installed on the special situation equipment, one of which is used to display the special situation processing QR code, and the other is the screen of the video intercom component. The video intercom component refers to a hardware device installed on the special situation equipment for real-time video communication. This hardware device can realize face-to-face communication between toll collectors and drivers; control instructions refer to commands issued by toll collectors or the system to instruct the toll system to perform specific operations, such as lifting a bar to release a vehicle.

[0045] It is understandable that in order to enable the highway operator to provide timely assistance when the driver encounters special situations, step S31 is performed to avoid lane congestion caused by the driver's inability to handle special situations, and to quickly respond to the driver's needs, thereby improving the service quality of highway operations and providing an effective solution to alleviate congestion in toll lanes.

[0046] Step S32: When the video intercom component is enabled and the lane toll collection system receives a control instruction, the lane toll collection system is used to control the toll lane to release the vehicle.

[0047] It is understandable that in order to accurately remotely release stranded vehicles after confirming the driver's needs or special circumstances, step S32 is performed. This can avoid lane congestion caused by the toll lane's inability to automatically handle special situations, while avoiding non-compliance with the release process, and achieve flexible and accurate handling of special vehicle situations, ensuring smooth passage of the toll lane.

[0048] In this embodiment, real-time communication of video intercom and monitoring of control commands are carried out to avoid traffic congestion caused by the inability of the toll collection parties to communicate directly or the inability of the lane to automatically identify special vehicle conditions. It achieves the effect of being able to respond to drivers' requests for help in special circumstances and release vehicles through manual control commands, thereby ensuring smooth passage in the toll lane.

[0049] The present embodiment provides a method for handling special situations in toll lanes, which obtains vehicle information in toll lanes that have not released vehicles and determines whether to remotely control the lane toll collection system based on the vehicle information, thereby avoiding the toll lanes being impassable due to the inability to identify vehicle information, and realizes rapid acquisition of vehicle information, efficient verification and release of vehicles when special situations occur, and timely remote intervention to control lanes when verification fails, thereby improving the overall traffic efficiency of highway toll lanes and the ability to cope with special situations, and ensuring smooth and safe traffic.

[0050] In a feasible implementation, step S13 may include steps S131-S132: Step S131, obtaining vehicle information from a preset payment platform, wherein the vehicle information is uploaded to the preset payment platform during the code scanning operation; It is understandable that in order to ensure that the vehicle information of the stranded vehicle in the toll lane can be accurately identified under special circumstances, step S131 is performed, which can avoid traffic obstructions caused by missing vehicle information and achieve the effect that vehicle information can be quickly collected and obtained.

[0051] Step S132, transmitting the vehicle information to the lane toll collection system, so that the lane toll collection system searches for a corresponding target toll record in a toll record list according to the vehicle information, and determines a verification result of the vehicle information based on the target toll record.

[0052] It should be noted that the toll record list refers to a record maintained in the lane toll collection system, which records in detail the transaction records of vehicles passing through the toll lanes, including license plate information, travel time, toll amount and other information; the verification result refers to the conclusion obtained after checking the vehicle information based on the toll record list, which indicates whether the vehicle has completed payment.

[0053] It can be understood that in order to ensure that the payment status of the vehicle is correctly handled when the vehicle passes through the toll lane, step S132 is performed to avoid the problem of unpaid vehicles being mistakenly released or paid vehicles not being released normally, ensuring that the toll lane can control the vehicle release process based on accurate verification conclusions.

[0054] In this embodiment, by quickly acquiring and accurately verifying vehicle information under special circumstances, the problem of low highway traffic efficiency caused by the inability to acquire vehicle information in real time is avoided, thereby improving the overall operating efficiency and user satisfaction of the highway toll collection system.

[0055] In a feasible implementation manner, the step of determining the verification result of the vehicle information based on the target charging record in step S132 may include steps S301-S302: Step S301, when there is a target toll record corresponding to the vehicle information in the toll record list, determining in the lane toll collection system that the verification result of the vehicle information is verification passed; It is understandable that, since it is necessary to confirm the payment status of a vehicle that has completed payment but has not been released in a toll lane, performing step S301 can prevent paid vehicles from being mistakenly intercepted, ensure the smooth passage of paid vehicles, and improve the traffic efficiency of the toll lane.

[0056] Step S302: When there is no target toll record corresponding to the vehicle information in the toll record list, determining in the lane toll collection system that the verification result of the vehicle information is verification failure.

[0057] It is understandable that since it is necessary to identify vehicles that have not paid or have incorrect information, step S302 is performed to avoid the mistaken release of unpaid vehicles, ensure the fairness and integrity of the lane toll collection system, maintain the collection needs, and prevent the loss of tolls for highway operators.

[0058] In this implementation, by performing a matching query on the database (i.e., the toll record list), the problem of low communication efficiency or economic losses caused by inaccurate vehicle information verification is avoided, and the effect of automatically and efficiently determining whether the vehicle has completed payment is achieved, thereby ensuring the smooth operation of the toll lane and the correct operation of the lane toll collection system.

[0059] Based on the first embodiment of the present application, in the second embodiment of the present application, the same or similar contents as those in the above-mentioned embodiment 1 can be referred to the above introduction, and will not be repeated in the following. Figure 2 The vehicle information includes any one of the license plate information and the error information. After step S131, the toll lane special situation processing method further includes steps S01-S02: Step S01, when the license plate information is obtained, the step of transmitting the vehicle information to the lane toll collection system is performed based on the license plate information; It should be noted that license plate information refers to the unique identification number assigned when the vehicle is registered, which is used to identify and track the vehicle.

[0060] It is understandable that, since the special situation equipment can obtain the license plate information, it is necessary to verify whether the vehicle corresponding to the license plate information has completed the payment, so step S01 is performed. By sending the license plate information to the lane toll collection system, the problem of not being able to accurately identify whether the vehicle has completed the payment can be avoided, and an effective judgment basis is provided to ensure that only vehicles that have paid can pass through the toll lane.

[0061] Step S02, when an error message is obtained, cancel the step of transmitting the vehicle information to the lane toll collection system, and output a preset alarm prompt to prompt the vehicle to enter the manual lane.

[0062] It should be noted that the preset warning prompt refers to the standardized warning message displayed to the driver when the system detects an abnormal situation; the manual lane refers to the highway toll lane managed by human operators and is used to handle vehicles that cannot be handled by the automatic system.

[0063] It is understandable that since an abnormal situation is detected in the system, it is necessary to prevent further processing of the erroneous information, so step S02 is performed. This can avoid problems such as lane congestion or toll disputes caused by erroneous information. By guiding the problem vehicle into the manual lane for manual processing, smooth traffic and the normal operation of the lane toll collection system are guaranteed.

[0064] In this embodiment, by adopting license plate recognition technology and exception handling mechanism, the problem of vehicle traffic being blocked due to license plate information recognition failure or system error is avoided, automatic recognition and rapid processing of vehicle information is achieved, and vehicles are guided to manual lanes in a timely manner under abnormal circumstances, thereby ensuring the stable operation of highway toll lanes and smooth vehicle traffic.

[0065] In a feasible implementation manner, the toll lane special situation processing method may further include step S121: Step S121, after the duration of outputting the special situation processing QR code exceeds the preset duration, a QR code update request is sent to the preset payment platform to update the currently output special situation processing QR code based on the new special situation processing QR code, wherein the new special situation processing QR code is generated and returned by the preset payment platform in response to the QR code update request.

[0066] It should be noted that a QR code update request refers to a request sent by the special situation device to the preset payment platform when the display time of the existing special situation processing QR code exceeds the preset time length. The request requires the generation of a new QR code to replace the currently displayed QR code; the new special situation processing QR code refers to a QR code with new timeliness and uniqueness generated and returned by the preset payment platform based on the update request.

[0067] It is understandable that, since the special situation processing QR code remains unchanged for a long time, there is a risk of the QR code being used maliciously and may become invalid due to timeout. Therefore, performing step S121 can avoid the situation where vehicle information cannot be collected normally due to the expiration of the QR code, or charging anomalies caused by the malicious use of the QR code, thereby ensuring the effectiveness and security of the special situation processing QR code, thereby ensuring that vehicles can pass through the toll lane in time when encountering special situations, thereby improving the traffic efficiency of the toll lane.

[0068] In this implementation, by regularly updating the special situation processing QR code that collects vehicle information, abnormal charging problems caused by the QR code timing out or being used maliciously are avoided, and the special situation processing QR code is ensured to remain valid and the normal information collection of the toll collection system is ensured, thereby ensuring smooth passage in the toll lane and efficient operation of the lane toll collection system.

[0069] In a feasible implementation manner, the toll lane special situation processing method may further include steps S100 to S200: S100, in the process of acquiring vehicle information, if it is detected that there is an abnormal connection between the network and the preset payment platform, the wireless transmission component is enabled, and a wireless connection prompt corresponding to the wireless transmission component is output; It should be noted that abnormal connection conditions refer to situations where the wireless network connection between the special situation device and the preset payment platform is unstable, the signal strength is too weak, etc., which may cause the special situation device to be unable to obtain vehicle information related to the non-released vehicles from the preset payment platform; wireless transmission components refer to signal transmission hardware devices installed in special situation devices, such as WIFi modules, Bluetooth modules, etc., and drivers may transmit vehicle information to this component by using electronic products such as mobile phones; wireless connection prompts refer to relevant prompt information instructing the driver to connect to the wireless transmission component corresponding to the special situation device, which can be in the form of text, voice, etc.

[0070] It is understandable that the network connection between the special situation device and the payment platform may be unstable due to various reasons such as hardware damage and external environmental influences. Therefore, performing step S100 can avoid the special situation device being unable to obtain the relevant registered vehicle information of the unreleased vehicle from the payment platform, resulting in the lack of data basis for verifying the vehicle. This improves the adaptability of the special situation device to different operating environments and the stability of the special situation device's operation, thereby further ensuring smooth passage in the toll lane.

[0071] For example, if the special situation device detects an abnormal network connection with the payment platform, it will enable its own WiFi module and display the WiFi name corresponding to the toll lane on the screen displaying the special situation QR code, and prompt the driver through voice broadcast to connect to the WiFi and perform relevant data filling and transmission operations.

[0072] S200: The vehicle information acquired by the wireless transmission component in response to the wireless connection prompt is used as the vehicle information of the vehicle that has not been released.

[0073] Exemplarily, the lane configuration information of the toll lane is transmitted to an opposing device (such as a mobile phone, tablet computer, etc.) connected to the wireless transmission component via a wireless transmission component (such as a WiFi module), so that the lane configuration information is uploaded to a preset payment platform via the opposing device, and then the corresponding form to be filled in is returned to the opposing device based on the lane configuration information via the preset payment platform, and the filled-in form to be filled in containing the vehicle information of the vehicle that has not been released is transmitted to the special situation device via the wireless transmission component via the opposing device.

[0074] In the present embodiment, when there is a network connection abnormality between the special situation device and the payment platform, the network communication between the special situation device and the payment platform is transferred to the network communication between the opposite device on the driver's side and the payment platform, thereby avoiding the special situation device from being unable to successfully obtain the vehicle information of the vehicle that has not been released, improving the working stability of the special situation device, and further ensuring the traffic efficiency of the toll lane.

[0075] For example, to help understand the implementation process of the toll lane special situation processing method obtained by combining this embodiment with the above-mentioned embodiment 1, please refer to Figure 3 , Figure 3 A schematic diagram of the interaction relationship of a toll lane special situation processing method is provided, specifically: The payment platform system in the figure is the preset payment platform, which provides QR code information interface service and scan code vehicle information query interface service. The special situation device uses the embedded Linux operating system, uses the Http protocol to communicate with the payment platform network, uses serial communication technology to communicate with the lane toll collection system, and is developed using the embedded C development language. It can obtain the registered vehicle information from the payment platform system and send the vehicle information to the lane toll collection software, i.e. the lane toll collection system, for verification and release processing. When a special situation that cannot be processed occurs, the driver presses the key for help to generate a remote help command, notifying the lane toll collection software for remote control processing. The lane toll collection software is used to receive the registered vehicle information sent by the special situation device, release the vehicle after verification, and is also used to receive the key help processing of the special situation device. Each component in the special situation device can be updated and expanded independently, and record detailed system logs to facilitate problem tracking and performance monitoring. At the same time, it can also realize automated testing to ensure the stability of the system after the update.

[0076] For further information, please refer to Figure 4 , Figure 4 A processing flow diagram of a method for handling special situations in a toll lane is provided, specifically: The processing flow is centered on the special situation device. It starts with the startup and initialization of the special situation device to obtain lane configuration information, generates and displays the special situation processing QR code through the interface with the payment platform, and then sets a scheduled task to refresh the QR code to ensure the real-time update and security of the QR code information. When the vehicle is not released due to a special situation, the driver enters the lane and scans the QR code. The special situation device will communicate with the payment platform to obtain, parse and verify the vehicle information, and then send the vehicle information to the lane toll system for processing. The lane toll system completes the collection and verification and releases the vehicle. The special situation device has an on-site help function. When the driver presses the device help button, the special situation device will notify the lane toll software to turn on the remote control function, so as to quickly respond to and process the vehicle release.

[0077] It should be noted that the above examples are only used to understand the present application and do not constitute a limitation on the special situation handling method of the toll lane of the present application. More simple transformations based on this technical concept are all within the scope of protection of the present application.

[0078] This application also provides a toll lane special situation processing device, please refer to Figure 5 The toll lane special situation processing device comprises: A verification module 10 is used to obtain vehicle information of vehicles that have not been released in the toll lane, and transmit the vehicle information to a preset lane toll collection system for verification; The release module 20 is used to control the toll lane to release the vehicle through a preset lane toll collection system when the vehicle information is verified; The remote control module 30 is used to call the lane toll collection system to remotely control the toll lane in response to a remote help instruction when the vehicle information verification fails.

[0079] Optionally, the verification module 10 is further used for: Acquire the lane configuration information of the toll lane, and synchronize the lane configuration information to the preset payment platform, so as to return the special situation processing QR code of the toll lane through the preset payment platform; Output the special situation processing QR code and the operation prompt information corresponding to the special situation processing QR code; The vehicle information is obtained by scanning the special situation processing QR code in response to the operation prompt information, and the preset lane toll collection system is called to verify the vehicle information.

[0080] Optionally, the verification module 10 is further used for: Obtaining vehicle information from a preset payment platform, wherein the vehicle information is uploaded to the preset payment platform during the code scanning operation; The vehicle information is transmitted to the lane toll collection system, so that the lane toll collection system searches for a corresponding target toll record in a toll record list according to the vehicle information, and determines a verification result of the vehicle information based on the target toll record.

[0081] Optionally, the verification module 10 is further used for: In the case where there is a target toll record corresponding to the vehicle information in the toll record list, determining in the lane toll collection system that a verification result of the vehicle information is verification passed; When there is no target toll record corresponding to the vehicle information in the toll record list, it is determined in the lane toll collection system that the verification result of the vehicle information is verification failure.

[0082] Optionally, the vehicle information includes any one of license plate information and error reporting information, and the verification module 10 is further used to: In the case where the license plate information is obtained, the step of transmitting the vehicle information to the lane toll collection system is performed based on the license plate information; In the case of obtaining error information, the step of transmitting the vehicle information to the lane toll collection system is canceled, and a preset alarm prompt is output to prompt the vehicle to enter the manual lane.

[0083] Optionally, the verification module 10 is further used for: After the duration of outputting the special situation processing QR code exceeds the preset duration, a QR code update request is sent to the preset payment platform to update the currently output special situation processing QR code based on the new special situation processing QR code, wherein the new special situation processing QR code is generated and returned by the preset payment platform in response to the QR code update request.

[0084] Optionally, the remote control module 30 is further used for: After receiving the input remote help command, the video intercom component is activated and the lane toll collection system is controlled to monitor the control command; When the video intercom component is enabled and the lane toll collection system receives the control instruction, the lane toll collection system controls the toll lane to release the vehicle.

[0085] Optionally, the verification module 10 is further used for: In the process of obtaining vehicle information, if it is detected that there is an abnormal connection between the network and the preset payment platform, the wireless transmission component is enabled and a wireless connection prompt corresponding to the wireless transmission component is output; The vehicle information acquired by the wireless transmission component in response to the wireless connection prompt is used as the vehicle information of the vehicle that has not been released.

[0086] The toll lane special situation processing device provided by the present application adopts the toll lane special situation processing method in the above embodiment, which can solve the technical problem of how to improve the traffic efficiency of the highway toll station in the free flow charging mode when the special situation does not release the vehicle. Compared with the prior art, the beneficial effects of the toll lane special situation processing device provided by the present application are the same as the beneficial effects of the toll lane special situation processing method provided by the above embodiment, and the other technical features in the toll lane special situation processing device are the same as the features disclosed in the above embodiment method, which will not be repeated here.

[0087] The present application provides an electronic device, which includes: at least one processor; and a memory that is communicatively connected to the at least one processor; wherein the memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can execute the toll lane special situation processing method in the above-mentioned embodiment 1.

[0088] Reference below Figure 6, which shows a schematic diagram of the structure of an electronic device suitable for implementing the embodiments of the present application. The electronic devices in the embodiments of the present application may include but are not limited to mobile terminals such as mobile phones, laptop computers, digital broadcast receivers, PDAs (Personal Digital Assistants), PADs (Portable Application Descriptions: tablet computers), PMPs (Portable Media Players: portable multimedia players), vehicle-mounted terminals (such as vehicle-mounted navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Figure 6 The electronic device shown is merely an example and should not bring any limitation to the functions and scope of use of the embodiments of the present application.

[0089] like Figure 6 As shown, the electronic device may include a processing device 1001 (e.g., a central processing unit, a graphics processor, etc.), which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM: Read Only Memory) 1002 or a program loaded from a storage device 1003 to a random access memory (RAM: Random Access Memory) 1004. In RAM1004, various programs and data required for the operation of the electronic device are also stored. The processing device 1001, ROM1002, and RAM1004 are connected to each other through a bus 1005. An input / output (I / O) interface 1006 is also connected to the bus. Generally, the following systems can be connected to the I / O interface 1006: an input device 1007 including, for example, a touch screen, a touch pad, a keyboard, a mouse, an image sensor, a microphone, an accelerometer, a gyroscope, etc.; an output device 1008 including, for example, a liquid crystal display (LCD: Liquid Crystal Display), a speaker, a vibrator, etc.; a storage device 1003 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 1009. The communication device 1009 can allow the electronic device to communicate with other devices wirelessly or by wire to exchange data. Although the figure shows an electronic device with various systems, it should be understood that it is not required to implement or have all the systems shown. More or fewer systems can be implemented or have alternatively.

[0090] In particular, according to the embodiments disclosed in the present application, the process described above with reference to the flowchart can be implemented as a computer software program. For example, the embodiments disclosed in the present application include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication device, or installed from a storage device 1003, or installed from a ROM 1002. When the computer program is executed by the processing device 1001, the above-mentioned functions defined in the method of the embodiment disclosed in the present application are executed.

[0091] The electronic device provided by the present application adopts the toll lane special situation processing method in the above embodiment, which can solve the technical problem of how to improve the traffic efficiency of the highway toll station in the free flow toll mode when the special situation does not release the vehicle. Compared with the prior art, the beneficial effects of the electronic device provided by the present application are the same as the beneficial effects of the toll lane special situation processing method provided by the above embodiment, and the other technical features in the electronic device are the same as the features disclosed in the method of the previous embodiment, which will not be repeated here.

[0092] It should be understood that the various parts disclosed in this application can be implemented by hardware, software, firmware or a combination thereof. In the description of the above embodiments, specific features, structures, materials or characteristics can be combined in any one or more embodiments or examples in a suitable manner.

[0093] The above is only a specific implementation of the present application, but the protection scope of the present application is not limited thereto. Any person skilled in the art who is familiar with the present technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.

[0094] The present application provides a computer-readable storage medium having computer-readable program instructions (ie, computer programs) stored thereon, and the computer-readable program instructions are used to execute the toll lane special situation processing method in the above-mentioned embodiment.

[0095] The computer-readable storage medium provided in the present application may be, for example, a USB flash drive, but is not limited to electrical, magnetic, optical, electromagnetic, infrared, or semiconductor systems or devices, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM: Random Access Memory), a read-only memory (ROM: Read Only Memory), an erasable programmable read-only memory (EPROM: Erasable Programmable Read Only Memory or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM: CD-Read Only Memory), an optical storage device, a magnetic storage device, or any suitable combination of the above. In this embodiment, the computer-readable storage medium may be any tangible medium containing or storing a program, which may be used by or in combination with an instruction execution system or device. The program code contained on the computer-readable storage medium may be transmitted using any appropriate medium, including but not limited to: wires, optical cables, RF (Radio Frequency: Radio Frequency), etc., or any suitable combination of the above.

[0096] The computer-readable storage medium may be included in the electronic device, or may exist independently without being installed in the electronic device.

[0097] The above-mentioned computer-readable storage medium carries one or more programs. When the above-mentioned one or more programs are executed by the electronic device, the electronic device: obtains vehicle information of vehicles that have not been released in the toll lane, and transmits the vehicle information to the preset lane toll system for verification; when the vehicle information verification is passed, controls the toll lane to release the vehicle through the preset lane toll system; when the vehicle information verification fails, responds to the remote help command, calls the lane toll system to remotely control the toll lane.

[0098] Computer program code for performing the operations of the present application may be written in one or more programming languages ​​or a combination thereof, including object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0099] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present application. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0100] The modules involved in the embodiments described in this application may be implemented by software or hardware, wherein the name of the module does not constitute a limitation on the unit itself in some cases.

[0101] The readable storage medium provided by the present application is a computer-readable storage medium, which stores computer-readable program instructions (i.e., computer programs) for executing the above-mentioned toll lane special situation processing method, and can solve the technical problem of how to improve the traffic efficiency of highway toll stations that do not release vehicles when special situations occur in the free-flow toll mode. Compared with the prior art, the beneficial effects of the computer-readable storage medium provided by the present application are the same as the beneficial effects of the toll lane special situation processing method provided by the above-mentioned embodiment, and will not be repeated here.

[0102] The present application also provides a computer program product, including a computer program, which, when executed by a processor, implements the steps of the above-mentioned toll lane special situation processing method.

[0103] The computer program product provided by the present application can solve the technical problem of how to improve the traffic efficiency of vehicles that are not released by toll stations on expressways in a free-flow toll collection mode when special situations occur. Compared with the prior art, the beneficial effects of the computer program product provided by the present application are the same as the beneficial effects of the special situation processing method for toll lanes provided in the above-mentioned embodiment, and will not be elaborated here.

[0104] The above descriptions are only some embodiments of the present application, and are not intended to limit the patent scope of the present application. All equivalent structural changes made using the contents of the present application specification and drawings under the technical concept of the present application, or direct / indirect applications in other related technical fields are included in the patent protection scope of the present application.

Claims

1. A method for handling special situations in a toll lane, characterized in that: The toll lane special situation processing method comprises: Obtaining vehicle information of vehicles that have not been released in the toll lane, and transmitting the vehicle information to a preset lane toll collection system for verification; When the vehicle information is verified, the preset lane toll collection system is used to control the toll lane to release the vehicle; In the case that the vehicle information verification fails, in response to a remote help instruction, the lane toll collection system is called to remotely control the toll lane.

2. The method for handling special situations in a toll lane according to claim 1, characterized in that: The step of obtaining vehicle information of vehicles not released in the toll lane and transmitting the vehicle information to a preset lane toll collection system for verification includes: Acquire lane configuration information of the toll lane, and synchronize the lane configuration information to a preset payment platform, so as to return a special situation processing QR code of the toll lane through the preset payment platform; Output the special situation processing two-dimensional code and the operation prompt information corresponding to the special situation processing two-dimensional code; The vehicle information is acquired according to a scanning operation of the special situation processing QR code in response to the operation prompt information, and the preset lane toll collection system is called to verify the vehicle information.

3. The method for handling special situations in a toll lane according to claim 2, characterized in that: The step of acquiring the vehicle information according to the scanning operation of the special situation processing QR code in response to the operation prompt information, and calling the preset lane toll collection system to verify the vehicle information includes: Acquiring the vehicle information from the preset payment platform, wherein the vehicle information is uploaded to the preset payment platform during the code scanning operation; The vehicle information is transmitted to the lane toll collection system, so that the lane toll collection system searches for a corresponding target toll record in a toll record list according to the vehicle information, and determines a verification result of the vehicle information based on the target toll record.

4. The method for handling special situations in a toll lane according to claim 3, characterized in that: The step of determining a verification result of the vehicle information based on the target charging record includes: In a case where a target toll record corresponding to the vehicle information exists in the toll record list, determining in the lane toll collection system that a verification result of the vehicle information is verification passed; In a case where the target charging record corresponding to the vehicle information does not exist in the charging record list, it is determined in the lane toll collection system that the verification result of the vehicle information is verification failure.

5. The method for handling special situations in a toll lane according to claim 3, characterized in that: The vehicle information includes any one of license plate information and error reporting information, and the step of obtaining the vehicle information from the preset payment platform includes: In the case where the license plate information is acquired, performing the step of transmitting the vehicle information to the lane toll collection system based on the license plate information; In the case where the error information is obtained, the step of transmitting the vehicle information to the lane toll collection system is canceled, and a preset alarm prompt is output to prompt the vehicle to enter the manual lane.

6. The method for handling special situations in a toll lane according to claim 2, characterized in that: The toll lane special situation processing method further includes: After the duration of outputting the special situation processing QR code exceeds the preset duration, a QR code update request is sent to the preset payment platform to update the currently output special situation processing QR code based on the new special situation processing QR code, wherein the new special situation processing QR code is generated and returned by the preset payment platform in response to the QR code update request.

7. The method for handling special situations in a toll lane according to claim 1, characterized in that: The step of calling the lane toll collection system to remotely control the toll lane in response to the remote help instruction includes: After receiving the input remote help command, the video intercom component is enabled, and the lane toll collection system is controlled to monitor the control command; When the video intercom component is enabled and the lane toll collection system receives the control instruction, the lane toll collection system controls the toll lane to release the vehicle.

8. A toll lane special situation processing device, characterized in that: The toll lane special situation processing device comprises: A verification module, used to obtain vehicle information of vehicles that have not been released in the toll lane, and transmit the vehicle information to a preset lane toll collection system for verification; A release module, used for controlling the toll lane to release the vehicle through the preset lane toll collection system when the vehicle information is verified; The remote control module is used to call the lane toll collection system to remotely control the toll lane in response to a remote help instruction when the vehicle information verification fails.

9. An electronic device, characterized in that: The device comprises: a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the computer program is configured to implement the steps of the toll lane special situation processing method according to any one of claims 1 to 7.

10. A storage medium, characterized in that: The storage medium is a computer-readable storage medium, and a computer program is stored on the storage medium. When the computer program is executed by a processor, the steps of the toll lane special situation processing method as described in any one of claims 1 to 7 are implemented.

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