Cleaning treatment system based on robot

Abstract

The invention relates to a robot-based cleaning treatment system. The cleaning treatment system comprises a control platform used for responding to order information of a user and determining a target collection robot and target treatment equipment according to the current equipment use condition; the target collection robot is used for receiving a corresponding target article on site according to the article address; the auxiliary robot is used for assisting the target processing equipment to execute a work task on the target article, and the target processing equipment is used for cleaning and / or drying the target article; and the target delivery robot is used for sending back the target article processed by the work task to the user according to the article address. According to the cleaning treatment system, through the control platform and the multiple robots with different functions, the full-automatic process of cleaning operation and / or drying operation on the target object is achieved, the problems that manual operation is tedious and time-consuming are solved, and the cleaning treatment efficiency of the target object is improved.

Description

Technical Field

[0001] The present invention relates to the technical field of automatic cleaning, and in particular to a cleaning processing system based on a robot. Background Art

[0002] In recent years, with the improvement of people's living standards and the acceleration of the pace of life, self-service cleaning services (such as laundry services) have gradually become a popular choice. Self-service laundry services provide users with a convenient and fast laundry experience and have many advantages.

[0003] The current self-service laundry service mainly relies on manual operations, including sending items to washing machines, selecting suitable washing machines according to the number of items and washing needs, selecting suitable washing programs according to the material and degree of stains of the items, transferring washed items to dryers, and retrieving dried items.

[0004] This process is usually cumbersome, time-consuming and requires users to handle it personally, reducing service efficiency and user experience. Summary of the invention

[0005] The robot-based cleaning system provided in the embodiment of the present application is used to solve the defects of cumbersome and time-consuming manual operations in the existing cleaning service process.

[0006] In the first aspect, the embodiment of the present application provides a robot-based cleaning and processing system. The robot-based cleaning and processing system includes: a control platform, a target collection robot, a target processing device, an auxiliary robot and a target delivery robot; the control platform is used to respond to the user's order information and determine the target collection robot and the target processing device according to the current equipment usage, wherein the order information includes the item address and the work task, and the work task includes cleaning items and / or drying items; the target collection robot is used to collect the corresponding target items according to the item address, wherein the target collection robot is equipped with a collection container, and the collection container is used to temporarily store the target items; the auxiliary robot is used to assist the target processing device in performing the work task on the target item, wherein the target processing device is used to perform cleaning operations and / or drying operations on the target item; the target delivery robot is used to return the target item after the work task processing to the user according to the item address, wherein the target delivery robot is equipped with a delivery container, and the delivery container is used to temporarily store the target item after the work task processing.

[0007] Optionally, the control platform is also used to: generate the order information in response to the user's operation on the operating interface of the control platform; and / or, in response to the user's operation on the visualization interface of the control platform, display the robot's operating information, the target processing device's operating information and the target item's status information on the visualization interface; and / or, in response to the user's operation on the service feedback interface of the control platform, generate the user's evaluation information on the robot, the target processing device and the target item processing.

[0008] Optionally, the control platform is also used to: send a first reminder message to the user before the target collection robot arrives at the item address, the first reminder message including the arrival time of the target collection robot; send a second reminder message to the user when the target collection robot arrives at the item address, the second reminder message being used to indicate that the target collection robot has arrived at the item address; and / or, before the target delivery robot arrives at the item address, send a third reminder message to the user, the third reminder message including the arrival time of the target delivery robot; send a fourth reminder message to the user when the target delivery robot arrives at the item address, the fourth reminder message being used to indicate that the target delivery robot has arrived at the item address.

[0009] Optionally, the control platform is also used to: determine the target collection robot among the multiple collection robots based on the current positions and current states of the multiple collection robots in response to the order information; and determine the target processing equipment among the multiple item processing equipment based on the current states of the multiple item processing equipment.

[0010] Optionally, the work task includes cleaning items; the auxiliary robot includes a cleaning operation robot; the target processing equipment includes a cleaning equipment; the target collection robot is also used to: move close to the cleaning equipment, and transfer the target items temporarily stored in the collection container to the cleaning equipment; the cleaning operation robot is used to: move close to the cleaning equipment, perform cleaning auxiliary operations on the cleaning equipment, so as to complete the work task, wherein the cleaning auxiliary operations include setting a washing program, adding detergent, and starting the cleaning equipment.

[0011] Optionally, the work task also includes drying items; the auxiliary robot also includes a drying operation robot; the drying operation robot is equipped with a vibration-proof and padded storage container; the target processing equipment also includes a drying equipment; the drying operation robot is used to: move close to the cleaning equipment, and transfer the cleaned target items to the storage container; move close to the drying equipment, transfer the target items temporarily stored in the storage container to the drying equipment, and start the drying equipment to complete the work task.

[0012] Optionally, the work task includes drying items; the auxiliary robot includes a drying operation robot; the target processing equipment includes a drying equipment; the target collection robot is also used to: move close to the drying equipment, and transfer the target items temporarily stored in the collection container to the drying equipment; the drying operation robot is used to: move close to the drying equipment, start the drying equipment, and complete the work task.

[0013] Optionally, the control platform is also used to: adjust the task allocation and processing flow of the robot and / or item handling equipment in real time when the robot and / or item handling equipment fails and / or the demand for item handling is greater than a preset workload.

[0014] Optionally, the work task includes cleaning items, and the order information also includes material information of the items, the water temperature required for cleaning the items, the type of detergent, the amount of added detergent, and the washing cycle; the control platform is also used to: record the user's order information to form the user's historical cleaning record; and provide personalized washing recommendation information based on the historical cleaning record.

[0015] Optionally, the control platform is further used to optimize personalized washing suggestion information based on evaluation information on the treatment of the target item obtained by the control platform and the historical cleaning record of the user.

[0016] At least one advantageous aspect of the robot-based cleaning and processing system provided by the embodiment of the present application is: the control platform is used to respond to the user's order information and, based on the current equipment usage, determine the target collection robot and the target processing equipment, wherein the order information includes the item address and the work task, and the work task includes cleaning items and / or drying items; the target collection robot is used to collect the corresponding target items at the door according to the item address, wherein the target collection robot is equipped with a collection container, and the collection container is used to temporarily store the target items; the auxiliary robot is used to assist the target processing equipment in performing the work task on the target item, wherein the target processing equipment is used to clean and / or dry the target item Operation: The target delivery robot is used to return the target items after the work task processing to the user according to the address of the items, wherein the target delivery robot is equipped with a delivery container, and the delivery container is used to temporarily store the target items after the work task processing. Through the control platform and multiple robots with different functions, a fully automatic process of cleaning and / or drying the target items is realized, avoiding the tedious and time-consuming problems of manual operation, improving the cleaning efficiency of the target items, greatly saving manpower and time, and the target collection robot is equipped with a collection container and the target delivery robot is equipped with a delivery container, reducing the risk of the target items being soiled or damaged during the handling process. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] One or more embodiments are exemplarily described by pictures in the corresponding drawings, and these exemplified descriptions do not constitute limitations on the embodiments. Elements with the same reference numerals in the drawings represent similar elements, and unless otherwise stated, the figures in the drawings do not constitute proportional limitations.

[0018] Figure 1 A flowchart of an application scenario provided in an embodiment of the present application. DETAILED DESCRIPTION

[0019] In order to facilitate the understanding of the present invention, the present invention is described in more detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that when an element is described as "fixed to" another element, it can be directly on another element or there can be one or more centered elements therebetween. When an element is described as "connected" to another element, it can be directly connected to another element or there can be one or more centered elements therebetween. The orientation or positional relationship indicated by the terms "upper", "lower", "inner", "outer", "bottom" etc. used in this specification is based on the orientation or positional relationship shown in the accompanying drawings, only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore cannot be understood as a limitation of the present invention. In addition, the terms "first", "second", "third", etc. are only used for descriptive purposes and cannot be understood as indicating or implying relative importance.

[0020] Unless otherwise defined, all technical and scientific terms used in this specification have the same meaning as those commonly understood by those skilled in the art of the present invention. The terms used in this specification and in the specification of the present invention are only for the purpose of describing specific embodiments and are not intended to limit the present invention. The term "and / or" used in this specification includes any and all combinations of one or more of the related listed items.

[0021] In addition, the technical features involved in different embodiments of the present invention described below can be combined with each other as long as they do not conflict with each other.

[0022] Figure 1 A flow chart of an application scenario provided in an embodiment of the present application, such as Figure 1 As shown, the robot-based cleaning processing system includes: a control platform 11, a target collection robot 12, a target processing device 13, an auxiliary robot 14 and a target delivery robot 15.

[0023] Among them, the control platform 11 is used to respond to the user's order information and determine the target collection robot 12 and the target processing equipment 13 according to the current equipment usage. The order information includes the item address and work tasks, and the work tasks include cleaning items and / or drying items.

[0024] As an example but not limitation, the control platform 11 can obtain the user's order information through a mini-program or application, that is, the user operates on the mini-program or application to form the corresponding order information, and the same effect can also be achieved through an application or a public account.

[0025] The target collection robot 12 is used to collect the corresponding target items at the door according to the address of the items, wherein the target collection robot is equipped with a collection container, and the collection container is used to temporarily store the target items.

[0026] It should be noted that the target collection robot 12 also has components that enable it to move, such as wheels, mechanical legs, etc., and has at least one component for picking up and placing target objects, such as a mechanical arm.

[0027] As an example but not limitation, the target items may be clothes, bed sheets, or other items that can be cleaned and / or dried.

[0028] It should be noted that temporarily storing the target item in the collection container can ensure that the target item is not contaminated by the outside world during the transportation from the item address to the target processing device 13. For example, the target item is clothing, and temporarily storing the clothing in a pollution-proof collection container can prevent the clothing from being soiled or damaged during transportation.

[0029] In some embodiments, the target collection robot 12 is further used to determine a target route among multiple routes according to the address of the item and the current position of the target collection robot 12; and to collect the corresponding target items at the door based on the target route.

[0030] As an example and not a limitation, the target route is the shortest route among the multiple routes.

[0031] The auxiliary robot 14 is used to assist the target processing device 13 in performing work tasks on the target object, wherein the target processing device 13 is used to perform cleaning operations and / or drying operations on the target object.

[0032] It should be noted that the auxiliary robot 14 has at least one structure for assisting operation of the target processing device 13, for example, a robotic arm.

[0033] As an example but not limitation, the target processing device 13 may include a cleaning device and / or a drying device, and may also be a device integrating cleaning and drying functions so as to perform cleaning and / or drying operations on the target object.

[0034] The target delivery robot 15 is used to return the target items after the work task processing to the user according to the address of the items, wherein the target delivery robot is equipped with a delivery container, which is used to temporarily store the target items after the work task processing.

[0035] It should be noted that the target delivery robot 15 also has components that enable it to move, such as wheels, mechanical legs, etc., and has at least one component for picking up and placing target items, such as a mechanical arm.

[0036] It should be noted that temporarily storing the target items after the work task in the delivery container can ensure that the target items are not contaminated by the outside world during the return process. For example, the target items are clothes, and temporarily storing the clothes in a clean, dust-proof delivery container can prevent the clothes from being soiled or damaged during the return process.

[0037] In some embodiments, the target delivery robot 15 is also used to return the target items processed by the work task to the user according to the target route determined by the target collection robot 12.

[0038] It should be noted that the embodiments of the present application are for the sake of simplicity and exemplary demonstration of the application scenario of the robot-based cleaning system in self-service laundry. However, those skilled in the art can understand that based on similar principles, the robot-based cleaning system provided in the embodiments of the present application can also be applied to the automated cleaning scenarios of other items.

[0039] In some embodiments, the control platform is also used to: generate order information in response to user operations on the operating interface of the control platform; and / or, in response to user operations on the visualization interface of the control platform, display the operation information of the robot, the operation information of the target processing equipment, and the status information of the target item on the visualization interface; and / or, in response to user operations on the service feedback interface of the control platform, generate user evaluation information on the robot, evaluation information on the target processing equipment, and evaluation information on the processing of the target item.

[0040] Through the control platform, users can place orders directly on the control platform, which improves the speed and accuracy of order processing. Users can directly view the robot's operating information, the target processing equipment's operating information and the target item's status information on the control platform, so that users can understand the corresponding information in real time and intuitively. Users can directly provide feedback on the evaluation of related equipment during the cleaning process on the control platform, so that the control platform can make corresponding improvements to the related equipment based on these evaluations, increasing the transparency and interactivity of user services and improving user satisfaction.

[0041] For example, the control platform can display the corresponding operation interface on the user's terminal through a mini-program or application, so that the user can operate on the operation interface of the mini-program or application to generate corresponding order information. Similarly, the control platform can display the corresponding visualization interface and service feedback interface on the user's terminal through a mini-program or application.

[0042] For example, the user can view the robot's operating information in real time through the visual interface of the applet or application. The robot's operating information includes but is not limited to the robot's battery power, the robot's current position, and the robot's current operation content, such as the target collection robot transferring the target items temporarily stored in the collection container to the cleaning device. And view the operating information of the target processing device, the operating information of the target processing device includes but is not limited to the target processing device's processing progress on the target item and whether it is in the state of processing the target item. And view the status information of the target item, the status information of the target item includes but is not limited to the target item's current position and the target item's current corresponding work task, such as the target item is currently being cleaned in the cleaning device, or the target item is currently being dried in the drying device.

[0043] For example, the user enters evaluation information of the robot, such as text evaluation and score evaluation, in the service feedback interface of the mini-program or application program to evaluate the service quality of the robot. And enters evaluation information of the target processing equipment, such as text evaluation and score evaluation, to evaluate the processing quality of the target processing equipment on the target item, such as the cleanliness of the clean clothes and the cleanliness of the target processing equipment. And enters evaluation information of the processing of the target item, such as text evaluation, pictures and score evaluation, to evaluate the cleanliness and drying degree of the target item and whether it is soiled or damaged during transportation.

[0044] In some embodiments, the control platform is also used to: send a first reminder message to the user before the target collection robot arrives at the item address, the first reminder message including the arrival time of the target collection robot; send a second reminder message to the user when the target collection robot arrives at the item address, the second reminder message is used to indicate that the target collection robot has arrived at the item address; and / or, before the target delivery robot arrives at the item address, send a third reminder message to the user, the third reminder message including the arrival time of the target delivery robot; send a fourth reminder message to the user when the target delivery robot arrives at the item address, the fourth reminder message is used to indicate that the target delivery robot has arrived at the item address.

[0045] For example, before the target collection robot arrives at the item address, the control platform sends the arrival time of the target collection robot to the user through the applet or application program to inform the user of the arrival time of the robot, and when the target collection robot arrives at the item address, the control platform sends a reminder message to the user that the target collection robot has arrived at the item address through the applet or application program so that the user knows that the robot has arrived. Before the target delivery robot arrives at the item address, the control platform sends the arrival time of the target delivery robot to the user through the applet or application program to inform the user of the arrival time of the robot, and when the target delivery robot arrives at the item address, the control platform sends a reminder message to the user that the target delivery robot has arrived at the item address through the applet or application program so that the user knows that the robot has arrived.

[0046] By informing the user of the robot's arrival time before the robot arrives, the user's personal time management can be optimized, the user can avoid the inconvenience caused by waiting for the robot, improve time utilization efficiency, and help improve user satisfaction. When the robot arrives, the user will be informed in time so that the user can hand over the items prepared in advance to the robot, reducing the robot's waiting time and improving the work efficiency of the cleaning process.

[0047] In some embodiments, the control platform is also used to: determine a target collection robot among multiple collection robots based on the current positions and current states of multiple collection robots in response to order information; and determine a target processing device among multiple item processing devices based on the current states of multiple item processing devices.

[0048] It should be noted that, among the multiple collecting robots, a robot whose current state is an idle state and whose current position is closest to the address of the item is selected as the target collecting robot.

[0049] It should be noted that, among the multiple item processing devices, an item processing device that is currently in an idle state is used as the target processing device.

[0050] Through the control platform, the most suitable robot is intelligently dispatched according to order information, the robot's current location and current status, optimizing scheduling efficiency and reducing response time, ensuring fast service and thus making efficient use of equipment.

[0051] In some embodiments, the work task includes cleaning items; the auxiliary robot includes a cleaning operation robot; the target processing equipment includes a cleaning equipment; the target collection robot is also used to: move close to the cleaning equipment and transfer the target items temporarily stored in the collection container to the cleaning equipment; the cleaning operation robot is used to: move close to the cleaning equipment and perform cleaning auxiliary operations on the cleaning equipment to complete the work task, wherein the cleaning auxiliary operations include setting the washing program, adding detergent and starting the cleaning equipment.

[0052] For example, the target items are dirty clothes and the cleaning equipment is a washing machine. The target collection robot safely transports the dirty clothes to the laundry room, moves close to the washing machine, and transfers the dirty clothes temporarily stored in the collection container to the washing machine. Then, the cleaning operation robot moves close to the washing machine and performs cleaning auxiliary operations on the washing machine, including setting the washing program, adding detergent, and starting the washing machine, so that the washing machine completes the task of cleaning the dirty clothes.

[0053] Automated cleaning of items through robots with different functions greatly saves users' time and energy, and significantly improves their quality of life and item cleaning experience.

[0054] In some embodiments, the work task also includes drying items; the auxiliary robot also includes a drying operation robot; the drying operation robot is equipped with a vibration-proof and padded storage container; the target processing equipment also includes a drying equipment; the drying operation robot is used to: move close to the cleaning equipment, and transfer the cleaned target items to the storage container; move close to the drying equipment, and transfer the target items temporarily stored in the storage container to the drying equipment, and start the drying equipment to complete the work task.

[0055] It should be noted that a storage container with anti-vibration and soft cushions can prevent the cleaned items from being soiled or damaged.

[0056] For example, the target items that have been cleaned are clothes, and the drying equipment is a dryer. After the clothes are cleaned, the drying operation robot moves close to the washing machine and transfers the cleaned clothes into a storage container. Then, it moves close to the dryer and transfers the clothes temporarily stored in the storage container into the dryer, and starts the dryer so that the dryer completes its working task.

[0057] Automated drying of items through robots with different functions greatly saves users’ time and energy, and significantly improves their quality of life and item drying experience.

[0058] In some embodiments, the work task includes drying items; the auxiliary robot includes a drying operation robot; the target processing equipment includes a drying equipment; the target collection robot is also used to: move close to the drying equipment, and transfer the target items temporarily stored in the collection container to the drying equipment; the drying operation robot is used to: move close to the drying equipment, start the drying equipment, and complete the work task.

[0059] For example, the work task is drying clothes, and the drying equipment is a dryer. After collecting the user's clothes, the target collection robot moves close to the dryer and transfers the clothes temporarily stored in the collection container to the dryer. Then, the drying operation robot moves close to the dryer and starts the dryer so that the dryer completes the work task of drying the clothes.

[0060] In some embodiments, the control platform is also used to: adjust the task allocation and processing flow of the robot and / or item handling equipment in real time when the robot and / or item handling equipment fails and / or the demand for item handling is greater than the preset workload.

[0061] For example, if a robot fails, other idle robots are dispatched to replace it. For example, if the target collection robot fails, its work tasks can be assigned to other idle collection robots or to idle delivery robots, thereby adjusting the processing flow of the delivery robots. For another example, if the target processing equipment fails, its work tasks can be assigned to other idle item processing equipment.

[0062] By adjusting the task allocation and processing flow of robots and / or item handling equipment in real time, timely responses can be made to emergencies such as failures of robots and / or item handling equipment, and / or the demand for item handling is greater than the preset workload, thereby ensuring the completion of corresponding work tasks.

[0063] In some embodiments, the work tasks include cleaning items, and the order information also includes material information of the items, the water temperature required for cleaning the items, the type of detergent, the amount of added detergent, and the washing cycle; the control platform is also used to: record the user's order information to form the user's historical cleaning record; and provide personalized washing recommendation information based on the historical cleaning record.

[0064] It should be noted that the washing suggestion information includes the water temperature required for cleaning the items, the type of detergent, the amount of detergent added, and the washing cycle. For example, the water temperature required for cleaning the items is 30°C, the type of detergent is fabric detergent, the amount of detergent added is 100 ml, and the washing cycle is 2 wears and 1 wash.

[0065] By allowing users to customize the water temperature, detergent type, amount of added detergent, and washing cycle required for cleaning items in the order information, the personalized needs of users for cleaning items are met. By providing personalized washing suggestion information based on the user's historical cleaning records, the cleaning quality of items is improved.

[0066] In some embodiments, the control platform is also used to optimize personalized washing suggestion information based on the evaluation information of the target item processing obtained by the control platform and the user's historical cleaning records.

[0067] By controlling the platform to learn based on user feedback and historical cleaning records, the recommendation algorithm for washing suggestions is continuously optimized, thereby improving the matching degree between personalized washing suggestion information and user needs, ensuring that the washing suggestions provided are more in line with user needs.

[0068] In some embodiments, the work tasks include cleaning items and / or drying items; the target processing equipment is integrated with cleaning and drying functions; the target collection robot is also used to: move close to the target processing equipment and transfer the target items temporarily stored in the collection container to the target processing equipment; the auxiliary robot is used to assist the target processing equipment in performing work tasks on the target items.

[0069] For example, the work tasks include cleaning clothes and drying clothes. The target processing equipment is integrated with cleaning and drying functions. After the target collection robot collects the user's clothes, it moves close to the target processing equipment and transfers the clothes temporarily stored in the collection container to the target processing equipment. Subsequently, the auxiliary robot assists the target processing equipment in performing the task of cleaning the clothes. After cleaning is completed, the auxiliary target processing equipment performs the task of drying the clothes.

[0070] When multiple work tasks are performed through processing equipment with integrated cleaning and drying functions, the problem of items being soiled or damaged during transfer is avoided, thereby improving the quality of item cleaning.

[0071] In some embodiments, the control platform is also used to perform inspection and maintenance operations on all robots and item handling equipment during preset cycles.

[0072] By way of example and not limitation, maintenance operations include, but are not limited to, software updates, hardware inspections, necessary parts replacements, and cleaning of robots and item handling equipment.

[0073] Improve the reliability and operating efficiency of all robots and object handling equipment by regularly inspecting and maintaining them.

[0074] In some embodiments, the control platform is also used to: when a malfunction occurs in the robot and / or the item handling equipment, perform inspection and maintenance operations on the malfunctioning robot and / or the item handling equipment.

[0075] At least one advantageous aspect of the robot-based cleaning and processing system provided in the embodiment of the present application is that: through a control platform and multiple robots with different functions, a fully automatic process of cleaning and / or drying operations on the target object is implemented, including the collection, cleaning and / or drying and return of the target object, thereby avoiding the cumbersome and time-consuming problems of manual operation, improving the cleaning and processing efficiency of the target object, greatly saving manpower and time, and the target collection robot is equipped with a collection container and the target delivery robot is equipped with a delivery container, reducing the risk of the target object being soiled or damaged during the handling process.

[0076] The embodiment of the present application also provides a computer-readable storage medium. The computer-readable storage medium may be a non-volatile computer-readable storage medium. The computer-readable storage medium stores a computer program.

[0077] When the computer program is executed by the processor, one or more steps of the robot-based cleaning system disclosed in the embodiment of the present application are implemented. The complete computer program product is embodied on one or more computer-readable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing the computer program disclosed in the embodiment of the present application.

[0078] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit them. Under the concept of the present invention, the technical features in the above embodiments or different embodiments may also be combined, the steps may be implemented in any order, and there are many other changes in different aspects of the present invention as described above, which are not provided in detail for the sake of simplicity. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they may still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the scope of the technical solutions of the embodiments of the present invention.

Claims

1. A robot-based cleaning system, characterized in that: It includes a control platform, a target collection robot, a target processing device, an auxiliary robot and a target delivery robot; The control platform is used to determine the target collection robot and the target processing device in response to the user's order information and according to the current device usage, wherein the order information includes the item address and the work task, and the work task includes cleaning items and / or drying items; The target collection robot is used to collect the corresponding target items at the door according to the item address, wherein the target collection robot is equipped with a collection container, and the collection container is used to temporarily store the target items; The auxiliary robot is used to assist the target processing device in performing the work task on the target object, wherein the target processing device is used to perform a cleaning operation and / or a drying operation on the target object; The target delivery robot is used to return the target item after being processed by the work task to the user according to the item address, wherein the target delivery robot is equipped with a delivery container, and the delivery container is used to temporarily store the target item after being processed by the work task.

2. The cleaning system according to claim 1, characterized in that: The control platform is also used for: In response to the user's operation on the operation interface of the control platform, generating the order information; and / or, In response to the user's operation on the visual interface of the control platform, displaying the operation information of the robot, the operation information of the target processing device and the status information of the target object on the visual interface; and / or, In response to the user's operation on the service feedback interface of the control platform, the user's evaluation information on the robot, the user's evaluation information on the target processing device, and the user's evaluation information on the target item processing are generated.

3. The cleaning system according to claim 1, characterized in that: The control platform is further used to: send a first reminder message to the user before the target collection robot arrives at the item address, wherein the first reminder message includes the arrival time of the target collection robot; When the target collection robot arrives at the item address, sending a second reminder message to the user, wherein the second reminder message is used to indicate that the target collection robot has arrived at the item address; and / or, Before the target delivery robot arrives at the item address, sending a third reminder message to the user, wherein the third reminder message includes the arrival time of the target delivery robot; When the target delivery robot arrives at the item address, fourth reminder information is sent to the user, where the fourth reminder information is used to indicate that the target delivery robot has arrived at the item address.

4. The cleaning system according to claim 1, characterized in that: The control platform is also used for: In response to the order information, determining the target collecting robot among the plurality of collecting robots based on current positions and current states of the plurality of collecting robots; The target processing equipment is determined among the plurality of item processing equipment based on current states of the plurality of item processing equipment.

5. The cleaning system according to claim 1, characterized in that: The work task includes cleaning items; the auxiliary robot includes a cleaning operation robot; the target processing equipment includes a cleaning equipment; The target collection robot is also used to: move close to the cleaning device and transfer the target object temporarily stored in the collection container to the cleaning device; The cleaning operation robot is used to: move close to the cleaning equipment and perform cleaning auxiliary operations on the cleaning equipment to complete the work task, wherein the cleaning auxiliary operations include setting a washing program, adding detergent, and starting the cleaning equipment.

6. The cleaning system according to claim 5, characterized in that: The work tasks also include drying items; the auxiliary robot also includes a drying operation robot; the drying operation robot is equipped with a vibration-proof and cushioned storage container; the target processing equipment also includes a drying device; The drying operation robot is used to: move close to the cleaning device and transfer the cleaned target object to the storage container; Move close to the drying device, transfer the target items temporarily stored in the storage container to the drying device, and start the drying device to complete the work task.

7. The cleaning system according to claim 1, characterized in that: The work task includes drying items; the auxiliary robot includes a drying operation robot; the target processing equipment includes a drying equipment; The target collection robot is also used to: move close to the drying device and transfer the target objects temporarily stored in the collection container to the drying device; The drying operation robot is used to: move close to the drying equipment and start the drying equipment to complete the work task.

8. The cleaning system according to claim 1, characterized in that: The control platform is also used to: adjust the task allocation and processing flow of the robot and / or the object handling equipment in real time when a failure occurs in the robot and / or the object handling equipment, and / or the demand for object handling is greater than a preset workload.

9. The cleaning system according to claim 1, characterized in that: The work task includes cleaning items, and the order information also includes information about the material of the items, the water temperature required for cleaning the items, the type of detergent, the amount of detergent added, and the washing cycle; The control platform is also used to: record the order information of the user to form a historical cleaning record of the user; Based on the historical cleaning records, personalized washing suggestion information is provided.

10. The cleaning system according to claim 9, characterized in that: The control platform is also used to optimize personalized washing suggestion information based on the evaluation information of the processing of the target item obtained by the control platform and the historical cleaning record of the user.

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