Rural mutual-aid old-age care method and system

Abstract

The invention discloses a rural mutual-aid old-age care method and system, and relates to the technical field of mutual-aid old-age care. Volunteers are called and divided into active volunteers and passive volunteers according to registration and non-registration; determining active service values of all the active volunteers according to the interaction times used for representing the interaction times of the active volunteers and the target object and the spacing distance used for representing the distance between the active volunteers and the target object; meanwhile, the interaction times and the interval of the passive volunteer are obtained, then a state value is given according to the current state of the passive volunteer, and a passive service value is determined according to the state value, the interaction times and the interval; the selected person is determined according to the size relation between the active service value and the passive service value, and the appropriate person can be intelligently selected to rescue the person needing help; meanwhile, a solution can be provided for timely response of an administrator; the method is simple, effective, easy and practical.

Description

Technical Field

[0001] The present invention belongs to the technical field of mutual assistance for the elderly, and in particular to a rural mutual assistance for the elderly method and system. Background Art

[0002] The patent with publication number CN113542490A discloses a rural mutual assistance elderly care equipment system and method, including: a communication device provided to the elderly in need of help in rural areas, the communication device includes a controller, a touch screen, a camera, a key switch as a call key, a TF card and a 4G module, the touch screen, the camera, the key switch, the TF card and the 4G module are all electrically connected to the controller; the touch screen, the key switch and the camera are embedded on the outer wall of the shell, and the TF card, the 4G module and the controller are all arranged in the shell; combined with other structures and methods, it effectively avoids the defects in the prior art that the elderly in need of help in rural areas find it difficult to use mobile communication terminals such as mobile phones to dial or APP services to notify volunteers, there is serious communication difficulty that delays helping the elderly in rural areas, and volunteers are often illiterate and cannot rely on memory alone to provide the required services to the elderly in need of help in rural areas.

[0003] This system provides another communication device. However, for the problem of mutual assistance in elderly care in rural areas, when there are people who need help, how to determine the most suitable person to provide help is a difficult problem. Based on this, a solution is provided. Summary of the invention

[0004] The present invention aims to solve at least one of the technical problems existing in the prior art; To this end, the present invention proposes a rural mutual assistance elderly care method, which specifically includes the following steps: The target object sends a call signal, the administrator confirms the call demand, and gives the call request a priority value; Call volunteers, divide them into active volunteers and passive volunteers according to whether they sign up or not, and determine the active service values ​​of all active volunteers according to the number of interactions used to represent the number of interactions between active volunteers and target objects and the interval distance used to represent the distance between active volunteers and target objects; At the same time, the number of interactions and interval distance of the passive volunteers are obtained, and then the state value is assigned according to the current state of the passive volunteers, and the passive service value is determined according to the state value, the number of interactions and the interval distance; The selected personnel are determined based on the relationship between the active service value and the passive service value.

[0005] Furthermore, the administrator should respond to and understand the call demand of the target object within the set time. After confirming the call demand, the administrator will automatically give the call demand a priority value, which is determined by the priority mapping table.

[0006] Furthermore, the priority mapping table includes call requirements and their corresponding priority values. The priority mapping table is set by an administrator. All assigned priority values ​​need to be backed up. The higher the priority value, the higher the priority level.

[0007] Furthermore, after confirming the requirements, the administrator will automatically call for volunteers, and the call will last for the set duration T4, which is also the time preset by the administrator; after the volunteers who sign up for the T4 duration sign up, active volunteers and passive volunteers will be automatically distinguished.

[0008] Furthermore, the proactive service value is determined as follows: The real-time position of the active volunteer is obtained, and the distance between the active volunteer and the target object is automatically obtained, and marked as the interval distance; At the same time, the number of interactions between the active volunteers and the corresponding target objects is obtained. The number of interactions is used to indicate the number of times the active volunteers provide assistance to the target objects; The service value of all active volunteers is calculated based on the number of interactions and the interval distance. The specific formula is: Service value = K1 Interaction times + K2 Spacing distance.

[0009] Furthermore, the passive service value is confirmed as follows: Get all other passive volunteers, and get the distance and interaction times of all passive volunteers; The status value is assigned according to the current status of the passive volunteer. Specifically, if the current passive volunteer is in the process of rescue, rescue means helping other elderly people, then the status value will be assigned to 0.5. When the volunteer is in an idle state, the status value will be assigned to 1. If the volunteer is in a state where he cannot perform the rescue process, he will be marked as busy, and the status value will be marked as 0. The status of the volunteer is noted by the volunteer himself. The service value of passive volunteers is calculated according to the formula. The specific calculation formula is: Service value = status value (K1 Interaction times + K2 The value of K1 and K2 is the same as above; Get the service value of all passive volunteers and convert them into passive service value.

[0010] Furthermore, it is characterized in that K1 and K2 are dynamic weights, and their specific values ​​are determined according to dynamic adjustments. The specific determination method is: First, sort all the priority values ​​in the priority mapping table from large to small, and then divide them into three equal parts. The first third is marked as the front priority value, the middle third is marked as the middle priority value, and the rest is marked as the end priority value. Then, the priority value of the current call demand is obtained. When it is at the front-end priority value, the middle-end priority value, and the end-end priority value, K1 takes the values ​​of 0.52, 0.41, and 0.33 respectively, and the corresponding K2 takes the value of 1-K1; Get the service values ​​of all active volunteers and mark them as active service values.

[0011] Furthermore, the specific method of determining the selected person according to the magnitude relationship between the active service value and the passive service value is as follows: If there is a passive service value that exceeds all active service values, if there is a passive volunteer corresponding to the passive service value with a status value of 1, it will be marked as a passive excellent volunteer, and the passive excellent volunteer with the highest passive service value will be automatically marked as the selected person; If there is a passive volunteer whose passive service value exceeds the maximum active service value by 1.5 times and whose status value is 0.5, it will be marked as a follow-up volunteer. If there is only one follow-up volunteer, the corresponding follow-up volunteer will be automatically marked as the selected person; When there is not one person, the connection analysis will be automatically performed. The specific method of connection analysis is as follows: Obtain the execution information of passive volunteers, including real-time priority value and rescue duration; Calculate the selected value according to the formula. The specific calculation formula is: Selected value = 0.61 Real-time priority value +0.39 Length of rescue; Mark the passive volunteer with the largest selected value as the selected person; If the maximum value of the active service value exceeds all the passive service values, the active volunteer corresponding to the active service value is marked as the selected person.

[0012] Furthermore, the specific method of calling the administrator to confirm the requirement is as follows: If the target object sends a call signal and the administrator does not respond within the set time T1, the second administrator will be randomly called. It should be mentioned here that there is more than one administrator; T1 is a preset value and should generally be within 1 minute; If the second administrator does not respond within T2, the value of T2 is half of T1. At this time, you should enter the response analysis to select an administrator. The specific method of response analysis is as follows: First, we obtain the response time of all administrators except the two administrators who have been called in the past half month. The response time is the time from the target object initiating the call signal to the administrator responding to the call request. Choose any administrator, obtain all of his response times, and mark him as Yi, where i=1,...,n; Get the mean value P of Yi, and then use the formula to calculate the deviation W. The specific calculation formula is: ; Then, the same process is performed on all administrators to obtain the mean and deviation of Yi of all administrators; The preferred values ​​of all administrators are calculated using the formula. The specific formula is: Optimum value = 0.58 Mean +0.42 Deviation difference; In the formula, 0.58 and 0.42 are preset weights used to highlight the different importance of different factors; Then, the administrators are sorted in order of priority value from small to large, and the administrators are called in order. When the third administrator is called, the waiting time for the administrator's response is half of T2, and then the waiting time for the fourth administrator is half of the third administrator. According to the rule, the waiting time for the administrator's response is shortened each time the next administrator is called until the time is lower than the T3 value. At this time, the waiting time for the administrator's response will be forcibly set to T3 time, and will not be shortened subsequently. T3 is the preset value.

[0013] A rural mutual-aid elderly care system, which uses the aforementioned method to achieve mutual-aid elderly care.

[0014] Compared with the prior art, the present invention has the following beneficial effects: This application calls volunteers and divides them into active volunteers and passive volunteers according to whether they sign up or not, and determines the active service value of all active volunteers according to the number of interactions used to indicate the number of times active volunteers interact with the target object and the interval distance used to indicate the distance between the active volunteers and the target object; At the same time, the number of interactions and interval distance of the passive volunteers are obtained, and then the state value is assigned according to the current state of the passive volunteers, and the passive service value is determined according to the state value, the number of interactions and the interval distance; The selected personnel are determined according to the size relationship between the active service value and the passive service value, and the appropriate personnel can be intelligently selected to rescue the people in need; at the same time, a solution can be proposed for the timely response of the administrator; this application is simple, effective, and easy to use. BRIEF DESCRIPTION OF THE DRAWINGS

[0015] Figure 1It is a flow chart of the present invention. DETAILED DESCRIPTION

[0016] The technical solution of the present invention will be clearly and completely described below in conjunction with the embodiments. Obviously, the described embodiments are only part of the embodiments of the present invention, rather than all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0017] See also Figure 1 The present application provides a rural mutual assistance elderly care method, which specifically includes the following steps: Step 1: For the sake of convenience, the elderly are unified as the target object in this application. At the same time, the background of this application is reflected in the user entering a help request on the designated interface of the smart carrier. Here, it can be an APP specially developed on a smart phone. The APP can be a help request button with a communication function, or it can be any device with a communication function such as sending a help request message in a WeChat group. The requirement is that it is simple and convenient for the elderly to operate; Step 2: After the target object initiates a call, the administrator will receive the corresponding call signal and will proceed with the confirmation process. The specific confirmation process is as follows: First, any administrator will be reminded to respond to and understand the call needs of the target object within the set time. Call needs include eating, seeing a doctor, health check-up, or other matters that require help from others. After the administrator confirms the call demand, he will automatically give the call demand a priority value. The priority value is determined by the priority mapping table. The priority mapping table includes call needs and their corresponding priority values. The priority mapping table here is set by the administrator. All assigned priority values ​​need to be backed up for periodic review to avoid the administrator from arbitrarily assigning priority values; the higher the priority value, the higher the priority level; Step 3: After the administrator confirms the request, the call will be automatically made to the volunteers. The call will last for the set duration T4, which is also the time preset by the administrator, and is generally three minutes. After the volunteers who sign up within the T4 duration sign up, the association analysis will be automatically performed. At the same time, if there are no volunteers, the association analysis will also be performed. The specific method of association analysis is as follows: First, get all the volunteers who have registered, mark them as active volunteers, and mark the rest as passive volunteers; Then, the real-time position of the active volunteer is obtained, and the distance between the active volunteer and the target object is automatically obtained, which is marked as the interval distance; At the same time, the number of interactions between the active volunteers and the corresponding target objects is obtained. The number of interactions is used to indicate the number of times the active volunteers provide assistance to the target objects; The service value of all active volunteers is calculated based on the number of interactions and the interval distance. The specific formula is: Service value = K1 Interaction times + K2 Spacing distance; K1 and K2 are dynamic weights, and their specific values ​​are determined according to dynamic adjustments. The specific determination method is: First, sort all the priority values ​​in the priority mapping table from large to small, and then divide them into three equal parts. The first third is marked as the front priority value, the middle third is marked as the middle priority value, and the rest is marked as the end priority value. Then, the priority value of the current call demand is obtained. When it is at the front-end priority value, the middle-end priority value, and the end-end priority value, K1 takes the values ​​of 0.52, 0.41, and 0.33 respectively, and the corresponding K2 takes the value of 1-K1; Get the service values ​​of all active volunteers and mark them as active service values; Step 4: Then obtain all other passive volunteers, and obtain the intervals and interaction times of all passive volunteers; The status value is assigned according to the current status of the passive volunteer. Specifically, if the current passive volunteer is in the process of rescue, rescue means helping other elderly people, then the status value will be assigned to 0.5. When the volunteer is in an idle state, the status value will be assigned to 1. If the volunteer is in a state where he cannot perform the rescue process, he will be marked as busy, and the status value will be marked as 0. The status of the volunteer is noted by the volunteer himself. The service value of passive volunteers is calculated according to the formula. The specific calculation formula is: Service value = status value (K1 Interaction times + K2 The value of K1 and K2 is the same as above; Get the service value of all passive volunteers and convert them into passive service value; Step 5: If there is a passive service value that exceeds all active service values, if there is a passive volunteer corresponding to the passive service value with a status value of 1, it is marked as a passive excellent volunteer, and the passive excellent volunteer with the highest passive service value is automatically marked as the selected person; If there is a passive volunteer whose passive service value exceeds the maximum active service value by 1.5 times and whose status value is 0.5, it will be marked as a follow-up volunteer. If there is only one follow-up volunteer, the corresponding follow-up volunteer will be automatically marked as the selected person; When there is not one person, the connection analysis will be automatically performed. The specific method of connection analysis is as follows: Obtain the execution information of passive volunteers, including real-time priority value and rescue duration; Calculate the selected value according to the formula. The specific calculation formula is: Selected value = 0.61 Real-time priority value +0.39 Length of rescue; Mark the passive volunteer with the largest selected value as the selected person; If the maximum value of the active service value exceeds all the passive service values, the active volunteer corresponding to the active service value is marked as the selected person; Step 6: Determine the selected personnel; dispatch the selected personnel to provide services.

[0018] As the second embodiment of the present application, this embodiment is implemented on the basis of the first embodiment, except that in step 2, the specific method of calling the administrator to confirm the demand is: If the target object sends a call signal and the administrator does not respond within the set time T1, the second administrator will be randomly called. It should be mentioned here that there is more than one administrator; T1 is a preset value and should generally be within 1 minute; If the second administrator does not respond within T2, the value of T2 is half of T1. At this time, you should enter the response analysis to select an administrator. The specific method of response analysis is as follows: First, we obtain the response time of all administrators except the two administrators who have been called in the past half month. The response time is the time from the target object initiating the call signal to the administrator responding to the call request. Choose any administrator, obtain all of his response times, and mark him as Yi, where i=1,...,n; Get the mean value P of Yi, and then use the formula to calculate the deviation W. The specific calculation formula is: ; Then, the same process is performed on all administrators to obtain the mean and deviation of Yi of all administrators; The preferred values ​​of all administrators are calculated using the formula. The specific formula is: Optimum value = 0.58 Mean +0.42 Deviation difference; In the formula, 0.58 and 0.42 are preset weights used to highlight the different importance of different factors; Then, the administrators are sorted in order of priority from small to large, and the administrators are called in order. When calling the third administrator, the waiting time for the administrator's response is half of T2, and then the waiting time for the fourth administrator is half of the third administrator. According to the rule, the waiting time for the administrator's response is shortened each time the next administrator is called, until the time is lower than the T3 value, the waiting time for the administrator's response will be forcibly set to T3 time, and it will not be shortened later. T3 is a preset value, usually 15 seconds; Of course, the present application also provides a rural mutual aid elderly care system, which is used to provide mutual aid elderly care with the help of the aforementioned disclosed rural mutual aid elderly care method.

[0019] Some of the data in the above formula are calculated by removing the dimensions and taking their numerical values. The formula is a formula that is closest to the actual situation obtained by software simulation of a large amount of collected data; the preset parameters and preset thresholds in the formula are set by technical personnel in this field according to actual conditions or obtained through simulation of a large amount of data.

[0020] The above embodiments are only used to illustrate the technical method of the present invention rather than to limit it. Although the present invention has been described in detail with reference to the preferred embodiments, those skilled in the art should understand that the technical method of the present invention may be modified or replaced by equivalents without departing from the spirit and scope of the technical method of the present invention.

Claims

1. A rural mutual assistance method for elderly care, characterized in that: The method specifically comprises the following steps: The target object sends a call signal, the administrator confirms the call demand, and gives the call request a priority value; Call volunteers, divide them into active volunteers and passive volunteers according to whether they sign up or not, and determine the active service values ​​of all active volunteers according to the number of interactions used to represent the number of interactions between active volunteers and target objects and the interval distance used to represent the distance between active volunteers and target objects; At the same time, the number of interactions and interval distance of the passive volunteers are obtained, and then the state value is assigned according to the current state of the passive volunteers, and the passive service value is determined according to the state value, the number of interactions and the interval distance; The selected personnel are determined based on the relationship between the active service value and the passive service value.

2. A rural mutual assistance elderly care method according to claim 1, characterized in that: The administrator should respond to and understand the call needs of the target object within the set time. After confirming the call needs, the administrator will automatically give the call needs a priority value, which is determined by the priority mapping table.

3. A rural mutual assistance method for the elderly according to claim 2, characterized in that: The priority mapping table includes call requirements and their corresponding priority values. The priority mapping table is set by the administrator. The higher the priority value, the higher the priority level.

4. A rural mutual assistance method for the elderly according to claim 1, characterized in that: After the administrator confirms the requirements, a call will be automatically made to volunteers. The call will last for a set duration of T4, where T4 is the time preset by the administrator. After volunteers who sign up during T4 register, active volunteers and passive volunteers are automatically distinguished.

5. A rural mutual assistance method for the elderly according to claim 1, characterized in that: The proactive service value is determined as follows: The real-time position of the active volunteer is obtained, and the distance between the active volunteer and the target object is automatically obtained, and marked as the interval distance; At the same time, the number of interactions between the active volunteers and the corresponding target objects is obtained. The number of interactions is used to indicate the number of times the active volunteers provide assistance to the target objects; The service value of all active volunteers is calculated based on the number of interactions and the interval distance. The specific formula is: Service value = K1 Interaction times + K2 Spacing distance.

6. A rural mutual assistance method for the elderly according to claim 5, characterized in that: The passive service value is confirmed as follows: Get all other passive volunteers, and get the distance and interaction times of all passive volunteers; The status value is assigned according to the current status of the passive volunteer. Specifically, if the current passive volunteer is in the process of rescue, rescue means helping other elderly people, then the status value will be assigned to 0.

5. When the volunteer is in an idle state, the status value will be assigned to 1. If the volunteer is in a state where he cannot perform the rescue process, he will be marked as busy, and the status value will be marked as 0. The status of the volunteer is noted by the volunteer himself. The service value of passive volunteers is calculated according to the formula. The specific calculation formula is: Service value = status value (K1 Interaction times + K2 The value of K1 and K2 is the same as above; Get the service value of all passive volunteers and convert them into passive service value.

7. A rural mutual assistance method for the elderly according to claim 6, characterized in that: K1 and K2 are dynamic weights, and their specific values ​​are determined according to dynamic adjustments. The specific determination method is: First, sort all the priority values ​​in the priority mapping table from large to small, and then divide them into three equal parts. The first third is marked as the front priority value, the middle third is marked as the middle priority value, and the rest is marked as the end priority value. Then, the priority value of the current call demand is obtained. When it is at the front-end priority value, the middle-end priority value, and the end-end priority value, K1 takes the values ​​of 0.52, 0.41, and 0.33 respectively, and the corresponding K2 takes the value of 1-K1; Get the service values ​​of all active volunteers and mark them as active service values.

8. A rural mutual assistance method for the elderly according to claim 1, characterized in that: The specific method of determining the selected personnel based on the relationship between the active service value and the passive service value is as follows: If there is a passive service value that exceeds all active service values, if there is a passive volunteer corresponding to the passive service value with a status value of 1, it will be marked as a passive excellent volunteer, and the passive excellent volunteer with the highest passive service value will be automatically marked as the selected person; If there is a passive volunteer whose passive service value exceeds the maximum active service value by 1.5 times and whose status value is 0.5, it will be marked as a follow-up volunteer. If there is only one follow-up volunteer, the corresponding follow-up volunteer will be automatically marked as the selected person; When there is not one person, the connection analysis will be automatically performed. The specific method of connection analysis is as follows: Obtain the execution information of passive volunteers, including real-time priority value and rescue duration; Calculate the selected value according to the formula. The specific calculation formula is: Selected value = 0.61 Real-time priority value +0.39 Length of rescue; Mark the passive volunteer with the largest selected value as the selected person; If the maximum value of the active service value exceeds all the passive service values, the active volunteer corresponding to the active service value is marked as the selected person.

9. A rural mutual assistance method for the elderly according to claim 1, characterized in that: The specific method of calling the administrator to confirm the requirement is as follows: If the target object sends a call signal and the administrator does not respond within the set time T1, the second administrator will be randomly called; T1 is the preset value; If the second administrator does not respond within T2, the value of T2 is half of T1. At this time, you should enter the response analysis to select an administrator. The specific method of response analysis is as follows: First, we obtain the response time of all administrators except the two administrators who have been called in the past half month. The response time is the time from the target object initiating the call signal to the administrator's feedback on the call request. Choose any administrator, obtain all of his response times, and mark him as Yi, where i=1,...,n; Get the mean value P of Yi, and then use the formula to calculate the deviation W. The specific calculation formula is: ； Then, the same process is performed on all administrators to obtain the mean and deviation of Yi of all administrators; The preferred values ​​of all administrators are calculated using the formula. The specific formula is: Optimum value = 0.58 Mean +0.42 Deviation difference; In the formula, 0.58 and 0.42 are the preset weights; Then, the administrators are sorted in order of priority value from small to large, and the administrators are called in order. When the third administrator is called, the waiting time for the administrator's response is half of T2, and then the waiting time for the fourth administrator is half of the third administrator. According to the rule, the waiting time for the administrator's response is shortened each time the next administrator is called until the time is lower than the T3 value. At this time, the waiting time for the administrator's response will be forcibly set to T3 time, and will not be shortened subsequently. T3 is the preset value.

10. A rural mutual assistance pension system, characterized in that: The system realizes mutual assistance in old-age care by means of the method described in any one of claims 1-9.

Images