Method for detecting availability of government affair service platform
By placing points in the sub-service system of the government service platform to count the number of visits and the number of successful submissions, and setting up an early warning mechanism, the problem of difficulty in automating the availability of government service platforms is solved, and the timely failure detection and user experience improvement of the government service platform is achieved.
Patent Information
- Application Number
- CN202411448816.0
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-10-17
- Publication Date
- 2025-01-14
AI Technical Summary
It is difficult for existing government platforms to automatically detect and monitor the availability of government service subsystems provided by government departments, resulting in poor user experience and waste of resources.
By burying points in the sub-service system of the government service platform, counting the number of page visits or the number of users successfully submitted, setting the warning start time, warning end time, warning threshold and warning interval, and regularly launching the statistical tasks of burying points. If the quantity or successful submission number is below the threshold, an early warning will be issued.
It realizes timely detection and monitoring of the availability of government service platforms, ensures that the faulty subsystem is discovered in a timely manner, and improves user experience and resource utilization efficiency.
Smart Images

Figure CN119311522A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to an automated detection system, and more particularly to a subsystem that enables a government affairs platform to quickly identify subsystems that are unable to handle government affairs services. Background Art
[0002] With the development of informatization, governments at all levels are establishing a unified government acceptance platform, replacing traditional paper application forms with electronic means, so that people can conveniently handle various government approvals online through Internet technology, avoiding running back and forth between multiple government departments.
[0003] Due to the professionalism and complexity of government affairs processing, the platform often only provides a collection of acceptance portals, and the specific business processing systems are provided by different government departments. Due to the uneven IT levels of different government departments, the platform often has difficulty in controlling whether the matters can be submitted and processed successfully, resulting in many people using the platform to enter the corresponding government affairs system and failing to submit successfully after filling in a large amount of information, resulting in a poor user experience.
[0004] In order to ensure the normal operation of the platform, a large number of personnel are required to conduct regular inspections and tests on the services. With the increase in the number of access services, a large amount of manpower is required every day to test whether different government services can be handled normally. Therefore, there is an urgent need for a technology that can automatically detect and warn the availability of government services provided by different government departments. Summary of the invention
[0005] The technical problem to be solved by the present invention is to overcome the deficiencies of the prior art and provide a method for timely detecting a subsystem in a government service platform that is unable to handle government services.
[0006] In order to solve the above technical problems, the technical solutions proposed in the present invention are as follows: 1. A method for detecting the availability of a government service platform, comprising the following steps;
[0007] 1) Detection points in the sub-service system of the government service platform to count the number of page visits or the number of successful user submissions;
[0008] 2) Set the warning start time, warning end time, warning threshold and warning interval;
[0009] 3) During the period from the start time of the warning to the end time of the warning, the statistical task of the buried point is started at a preset time interval to perform detection, and the number of visits or the number of successful submissions by users is counted; the time interval between two adjacent detections is greater than the warning interval;
[0010] 4) When the number of visits or the number of successful user submissions within a detection cycle is less than the warning threshold, a warning is issued.
[0011] The above method for detecting the availability of the government service platform preferably includes tracking the onLoad event of the sub-service system page in step 1) to count the page visits.
[0012] The above method for detecting the availability of the government service platform preferably includes tracking the successful submission of data by the sub-service system and the successful feedback from the backend in step 1) to count the number of successful submissions by users.
[0013] The above method for detecting the availability of the government service platform is preferably, when step 3) is started, if the current time - the time of the last warning is greater than the warning interval, then step 4) is performed; if the current time - the time of the last warning is less than the warning interval, then the method ends.
[0014] In the above method for detecting the availability of the government service platform, preferably, the interval time for starting the tracking point in step 3) is less than the warning interval.
[0015] Compared with the prior art, the advantages of the present invention are that the method for detecting the availability of a government service platform of the present invention can detect and monitor the availability of a government service platform, thereby ensuring that a subsystem of the government service platform that fails is discovered in a timely manner. BRIEF DESCRIPTION OF THE DRAWINGS
[0016] Figure 1 It is a flow chart of the method for detecting the availability of the government service platform in the present invention.
[0017] Figure 2 A flowchart for detecting the statistical task of starting the buried points in the present invention. DETAILED DESCRIPTION
[0018] In order to facilitate the understanding of the present invention, the present invention will be described more comprehensively and carefully in combination with preferred embodiments below, but the protection scope of the present invention is not limited to the following specific embodiments.
[0019] It should be noted that when an element is described as being "fixed, fixed, connected or connected to" another element, it can be directly fixed, fixed, connected or connected to the other element, or it can be indirectly fixed, fixed, connected or connected to the other element through other intermediate connectors.
[0020] Unless otherwise defined, all the professional terms used below have the same meanings as those generally understood by those skilled in the art. The professional terms used herein are only for the purpose of describing specific embodiments and are not intended to limit the scope of protection of the present invention.
[0021] A method for detecting the availability of a government service platform, such as Figure 1 As shown, the following steps are included;
[0022] 1) Perform tracking in the sub-service system of the government service platform to count the page visits or the number of successful user submissions. The tracking of the present invention can use the following code;
[0023]
[0024] 2) Set the warning start time, warning end time, warning threshold and warning interval.
[0025] The warning start time and warning end time set the time period in which the method of the present invention will detect. By setting the parameters of the warning interval, the detection interval of the system is set to avoid frequent detection; the warning threshold is a specific number, which is set according to the actual situation of different businesses; the warning thresholds set for different businesses can be compiled into a threshold table for easy retrieval.
[0026] 3) From the warning start time to the warning end time, the statistical task of the buried point is started at preset intervals to perform detection, and the number of visits or the number of successful user submissions is counted; the time interval between two adjacent detections is greater than the warning interval.
[0027] 4) When the number of visits or the number of successful submissions by users in a detection cycle is less than the warning threshold, a warning is issued. When the administrator sees the warning, he / she will arrange for technical personnel to intervene manually to determine whether there is abnormal business. The flowchart of starting the statistical task of the buried point for detection in the present invention is as follows Figure 2 shown.
[0028] In step 1) of the present invention, the setting positions of the tracking points include the following three types; the first type: tracking points are set in the onLoad event of the sub-service system page to count the page visits. The second type: if the service submitted by the user cannot be processed in this platform, or the result cannot be returned after the user submits it, tracking points are set when the user clicks the submit button, and the number of button clicks is counted. The third type: tracking points are set when the data submission of the sub-service system is successful and the background feedback is successful, and the number of successful user submissions is counted.
[0029] In the present invention, if the current time minus the time of the last warning is greater than the warning interval, then proceed to step 4); if the current time minus the time of the last warning is less than the warning interval, then end. In step 3), the interval time of starting the tracking point is less than the warning interval; avoid frequent detection.
[0030] The method for detecting the availability of a government service platform of the present invention can detect and monitor the availability of the government service platform, thereby ensuring that a subsystem of the government service platform that fails is discovered in a timely manner.
[0031] Example 1
[0032] This embodiment takes the vehicle violation payment service as an example.
[0033] 1) To pay for vehicle violations, users need to go through four steps on this platform:
[0034] 2) To avoid leakage of user information, facial recognition is required every time you enter.
[0035] 3) Single sign-on to enter the portal page provided by the Traffic Police Corps.
[0036] 4) Conduct violation inquiries, and the traffic police corps will provide independent services
[0037] 5) Payment of violation fees.
[0038] 6) Payment is successful, jump to the payment success page.
[0039] In order to ensure the availability of the service, the general practice is to arrange personnel to conduct production inspections regularly. However, due to the lack of real data in the third, fourth and fifth parts, the inspection can only go to the second step and cannot proceed. Due to data security and other considerations, the Traffic Police Corps is unable to open the database to the platform. Therefore, the platform is often unable to detect problems in the subsequent links in a timely manner.
[0040] This example provides a reference code:
[0041] var CreatorJsBridge=function(){
[0042] / / Get the parameter type to facilitate client parsing parameters
[0043] funct ion_getType(args){
[0044] var type = 0;
[0045]
[0046]
[0047]
[0048]
[0049]
[0050]
[0051]
[0052]
[0053]
[0054]
[0055]
[0056]
[0057] In this embodiment, a point is buried on the payment success page. When the buried point statistics show that the data is obviously too little in a certain time period of normal business handling, manual intervention can be arranged in time to ensure that the problem is solved in time. For example, in this embodiment, the average daily visits to illegal payment during working hours 9:00-17:00 are 80,000, and the corresponding rules set in the background are start time: 09:00 every day; end time: 17:00 every day; warning threshold: 800; warning interval: 10 minutes. According to the normal business handling logic, the average business volume that should be handled every 10 minutes is 80,000 / 8 hours / 6≈1666, so the threshold is set to about 50%, that is, 800. Once any link in the illegal payment fails, causing the business to be unable to be handled, the administrator can receive an alarm in a maximum of 10 minutes and intervene in time.
Claims
1. A method for detecting the availability of a government service platform, characterized in that: The steps include: 1) Detect points in the sub-service system of the government service platform and count the number of page visits or the number of successful user submissions; 2) Set the warning start time, warning end time, warning threshold and warning interval; 3) During the period from the start time of the warning to the end time of the warning, the statistical task of the tracking point is started at the preset time interval to perform detection, and the number of visits or the number of successful submissions by users is counted; the time interval between two adjacent detections is greater than the warning interval; 4) When the number of visits or the number of successful user submissions within a detection cycle is less than the warning threshold, a warning is issued.
2. The method for detecting the availability of a government service platform according to claim 1, characterized in that: In step 1), the onLoad event of the sub-service system page is tracked to count the page visits.
3. The method for detecting the availability of a government service platform according to claim 1, characterized in that: In step 1), when the data submission of the sub-service system is successful and the backend feedback is successful, a tracking point is performed to count the number of successful submissions by users.
4. The method for detecting the availability of a government service platform according to claim 1, characterized in that: When step 3) is started, if the current time minus the time of the last warning is greater than the warning interval, proceed to step 4); if the current time minus the time of the last warning is less than the warning interval, end.
5. The method for detecting the availability of a government service platform according to claim 4, characterized in that: In the step 3), the interval time of starting the tracking point is less than the warning interval.