Social worker active intervention method and system

Abstract

In order to solve the problems in the prior art, the invention provides a social worker active intervention method and system, and the method comprises the steps: collecting the medical information of a to-be-rescued patient; obtaining the correlation between any one doctor-seeing factor in the existing medical information and the doctor-seeing burden of the patient and a correlation coefficient, and obtaining an effective factor related to the doctor-seeing burden; constructing at least one doctor-seeing burden model according to the correlation between the effective factors and the doctor-seeing burden of the patient and the correlation coefficient; obtaining a doctor-seeing burden model matched with the to-be-rescued patient according to the doctor-seeing information, and obtaining a to-be-rescued level of the to-be-rescued patient according to the doctor-seeing burden model; and recommending the to-be-rescued patient to a social worker management group according to the to-be-rescued level. According to the method, related data of any patient in a hospital data center can be automatically collected, the to-be-rescued patient is automatically recommended to a social worker administrator, the hospital social worker service level is improved, and the satisfaction degree of the to-be-rescued patient is improved.

Description

Technical Field

[0001] The present disclosure relates to the field of social worker assistance systems, and in particular to a social worker active intervention method and system. Background Art

[0002] With the development of society, the medical model is also constantly changing. In order to solve social problems in the medical field and meet patients' multi-level service needs, medical social work has emerged in response to the times and has a prominent status, becoming an important part of the current new medical system.

[0003] Medical social workers are the abbreviation of medical social workers. We can define medical social workers as: they are assistants to doctors, partners to nurses, friends of patients and their families, protectors of families, organizers of communities, and collaborators of other professional and technical personnel.

[0004] Currently, when patients to be rescued need social workers, they are evaluated in detail to select suitable social workers; for example, by collecting voice information and behavioral information of nursing staff during nursing operations, processing the verification voice data, operation voice data and communication voice data in the voice information and calculating the matching degree in conjunction, based on which skill evaluation can be performed from the aspects of operation item verification, operation item completion and humanistic care; by processing the action data and psychological data in the behavioral information and calculating the standard degree in conjunction, based on which skill evaluation can be performed from the aspects of operation item completion efficiency and psychological quality; by obtaining the evaluation value by combining the matching degree and the standard degree corresponding to all operation items implemented by the nursing staff, based on which the nursing staff's skills can be evaluated as a whole, and then the patients to be rescued can select suitable social workers based on the above information.

[0005] However, with the progress of society and the development of medical care, there is a need to provide a mechanism for social workers to actively intervene and provide better services to the majority of patients.

[0006] The purpose of the present disclosure is to provide a method and system for active intervention of social workers. Summary of the invention

[0007] In order to solve the problems of the prior art, the present disclosure provides a social worker active intervention method and system, which can solve at least one technical problem in the prior art.

[0008] The technical solution adopted by the present disclosure to solve the above technical problems is: A social worker proactive intervention approach includes: Collect medical information of patients to be rescued; Obtain the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtain the effective factors related to the medical burden; and construct at least one medical burden model based on the correlation and correlation coefficient between the effective factors and the patient's medical burden; Obtaining a medical burden model adapted to the patient to be rescued according to the medical information, and obtaining the rescue level of the patient to be rescued according to the medical burden model; The patients in need of assistance are recommended to the social work management group according to the level of assistance required.

[0009] The obtaining of the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, obtaining effective factors related to the medical burden; and constructing at least one medical burden model according to the correlation and correlation coefficient between the effective factors and the patient's medical burden, including: Set up a table of medical burden factors; Analyze the existing medical information according to the medical burden factor table to obtain a medical factor table for the rescued patients; Using data fitting to obtain the correlation information between any medical factor in the medical factor table of the rescued patient and the patient's medical burden; The required medical factors are selected as effective factors, and a medical burden model is constructed according to the effective factors and their corresponding correlation coefficients.

[0010] The step of obtaining a medical burden model adapted to the patient to be rescued according to the medical information, and obtaining the rescue level of the patient to be rescued according to the medical burden model includes: According to the medical information, the correlation and correlation coefficient between the medical factors corresponding to the patient to be rescued and the patient's medical burden are obtained to obtain a personal burden model suitable for the patient to be rescued; Set comparison thresholds to obtain the core factors that affect one's medical burden; According to the medical information, the correlation coefficient of the core factor is compared with the comparison threshold, the number of correlation coefficients close to the comparison threshold is determined, and the number data is recorded; The assistance levels of the patients to be rescued are obtained according to the number data, and the patients to be rescued are recommended to the social work management group in turn according to the assistance levels.

[0011] The step of obtaining the level of the patient to be rescued according to the number data, and recommending the patient to be rescued to the social worker management group in turn according to the level of the patient to be rescued, includes: Obtaining work information of any social worker in the social worker management group; Converting the work information of the social worker into a work ability table, and scoring and assigning values ​​to the work ability in the work ability table according to historical information to obtain the scored work ability; Compare the correlation coefficient in the medical burden model of the patient with the highest level of assistance with the scored work ability, and select the most appropriate target social worker as the first information receiver.

[0012] The method of active intervention by social workers also includes: Obtaining effective factors related to the medical burden of any of the patients to be rescued and the core factors affecting the medical burden of the patients themselves, grouping the patients to be rescued according to the level of rescue to be rescued, and obtaining the patients to be rescued after temporary grouping; Combining the core factors of all patients in the group to obtain the overall demand of any group, forming an overall demand set, and generating a demand weight factor set for the demand set; According to the mapping matrix of overall needs and social worker capabilities, the patients to be rescued after the temporary grouping are readjusted and grouped for the second time to obtain secondary grouping; Based on the matching degree between the needs of any group after the secondary grouping and the social worker capabilities, a third adjustment is made to the personnel in the secondary grouping to obtain the final grouping.

[0013] After obtaining the final grouping, it also includes: If the social workers are unable to provide assistance, all social workers will be screened again and the patients to be rescued will be recommended to the social worker management group in groups; Read historical data and screen out patients who no longer need assistance in the group that needs assistance this time; if the patient is still in the hospital, the patient will serve as an assistant and temporarily assist the work of the reallocated social worker.

[0014] A social worker active intervention system for implementing the above method, comprising: The collection module is used to obtain the medical information of patients to be rescued and the work information of any social worker; A preprocessing module, which interacts with the acquisition module for data, is used to obtain the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtain the effective factors related to the medical burden; and construct at least one medical burden model according to the correlation and correlation coefficient between the effective factors and the patient's medical burden; An analysis module, which interacts with the preprocessing module for data, and is used to obtain a personal burden model adapted to the patient to be rescued according to the medical information, and obtain the level of the patient to be rescued according to the personal burden model and the medical information; An output module, which interacts with the analysis module and the collection module to compare the work information with the personal burden model and outputs the information to a social worker who is adapted to the personal burden model; The analysis module comprises: The first unit interacts with the preprocessing module to analyze the existing medical information, obtain a medical factor table for any of the patients to be rescued, and obtain the correlation information between any medical factor and the patient's medical burden by using data fitting; The second unit performs data interaction with the first unit to obtain the correlation information and determine effective factors among the medical treatment factors; The third unit exchanges data with the second unit to obtain the effective factors and construct a medical burden model according to the effective factors and their corresponding correlation coefficients.

[0015] The output module comprises: A comparison unit, which interacts with the analysis module to compare the correlation coefficient in the personal burden model with a set comparison threshold, obtains the core factors affecting the personal medical burden, determines the number of correlation coefficients close to the comparison threshold, and records the number data; an allocation unit, which exchanges data with the comparison unit, and is used to obtain the level of the patient to be rescued according to the number data, and recommend the patient to be rescued to the social worker management group in turn according to the level of the patient to be rescued; The output unit interacts with the acquisition module for data acquisition, and is used to obtain the work information of any social worker, and convert the work information of the social worker into a work ability table, and score and assign values ​​to the work ability in the work ability table according to historical information to obtain the scored work ability, and then compare the correlation coefficient in the personal burden model of the patient with the highest level of assistance with the scored work ability, and select the most suitable social worker as the first information receiver.

[0016] The acquisition module comprises: An information collection unit, used to collect medical information of patients to be rescued; A request collection unit is used to collect social work task information of doctors or nurses; The evaluation unit exchanges data with the information collection unit and the request collection unit at the same time, and is used to review the social work task information according to the request collection unit.

[0017] The social worker active intervention system further includes: Storage module; An intervention service recording module, which interacts with the storage module to conduct a survey on social work services within a set time period and save social work service data; The follow-up module interacts with the storage module for data and is used to formulate follow-up plans according to different types of diseases. When a large number of patients are from other places, the registration for the patient's follow-up visit can be automatically pushed from the clinical system to the social work system, and the social worker meets with the patient and his family for face-to-face follow-up.

[0018] The beneficial effects of the present disclosure are: The method disclosed in the present invention first collects the medical information of the patient to be rescued; then, obtains the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtains the effective factors related to the medical burden; and constructs at least one medical burden model based on the correlation and correlation coefficient between the effective factors and the patient's medical burden; then, obtains the medical burden model adapted to the patient to be rescued based on the medical information, and obtains the rescue level of the patient to be rescued based on the medical burden model; finally, recommends the patient to be rescued to the target social worker based on the rescue level. The method disclosed in the present invention can automatically collect relevant data of any patient in the hospital data center, automatically recommend patients to be rescued to social worker administrators, improve the service level of hospital social workers, and improve the satisfaction of patients to be rescued. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] Figure 1 A flowchart of the method disclosed herein; Figure 2 for Figure 1 Flowchart of the medical burden model is obtained from Figure 3 A flowchart for obtaining the level of patients to be rescued; Figure 4 A system block diagram of the system disclosed herein; Figure 5 This is a diagram showing the structure of the system disclosed in the present invention when it is actually used.

[0020] exist Figure 4 middle: 100. Acquisition module; 200. Preprocessing module; 300. Analysis module; 400. Output module; 500. Storage module; 600. Intervention service record module 700. Follow-up module; 101. Information acquisition unit; 102. Request acquisition unit; 103. Evaluation unit; 301. First unit; 302. Second unit; 303. Third unit; 401. Comparison unit; 402. Allocation unit; 403. Output unit. DETAILED DESCRIPTION

[0021] Those skilled in the art will appreciate that the modules in the device in the implementation scenario can be distributed in the device in the implementation scenario according to the implementation scenario description, or can be changed accordingly and located in one or more devices different from the implementation scenario. The modules in the above implementation scenario can be combined into one module, or can be further split into multiple sub-modules. Specific embodiment 1: The present disclosure provides an embodiment: In order to improve the quality of service, Figure 1 A method for active intervention by social workers, comprising: collecting medical information of patients to be rescued; obtaining the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtaining effective factors related to the medical burden; and constructing at least one medical burden model based on the correlation and correlation coefficient between the effective factors and the patient's medical burden; obtaining a medical burden model suitable for the patient to be rescued based on the medical information, and obtaining the level of the patient to be rescued based on the medical burden model; and recommending the patient to be rescued to a target social worker based on the level of the patient to be rescued.

[0023] Specifically, Figure 2 , the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden are obtained to obtain the effective factors related to the medical burden; and at least one medical burden model is constructed based on the correlation and correlation coefficient between the effective factors and the patient's medical burden, including: setting a medical burden factor table; analyzing the existing medical information according to the medical burden factor table to obtain a medical factor table for rescued patients; using data fitting to obtain the correlation information between any medical factor in the medical factor table for rescued patients and the patient's medical burden; selecting the required medical factors as effective factors, and constructing a medical burden model based on the effective factors and their corresponding correlation coefficients.

[0024] In this embodiment, the existing medical data at least includes: hospitalization information, social security information, and psychological conditions; the medical information at least includes: hospitalization information, social security information, and psychological conditions; wherein the hospitalization information at least includes: disease type and hospitalization time. Moreover, the medical burden factor table is statistically sorted based on the historical data of the hospital, such as Table 1. The factors in Table 1 are only examples, and each factor setting can be added as needed.

[0025] Table 1: Medical burden factors

[0026] Relevant personnel can obtain the factors in Table 1 based on the existing data, and query the historical data of the existing assisted users, and assign scores to the factors in Table 1 based on the historical data; for example, if the ranking of the serious factors of medical burden of a certain assisted object is shown in Table 1, then the first one is assigned a value of 0, the second one is assigned a value of 0.3; the third one is assigned a value of 0.6; the fourth one is assigned a value of 0.8; and the fifth one and the rest are assigned a value of 1; then, the statistics are counted and the data are fitted, such as the least squares method, to obtain the best fitting line, and the best fitting line is recorded; then, according to the factors with a certain distance range from the best fitting line, the correlation coefficient is as shown in Table 2; Table 2: Correlation coefficients between various factors and medical burden;

[0027] According to the contents of Table 2, we know that the larger the value is, the farther it is from the best fitting line, and the smaller its impact on the medical burden is; in the preset environment, only 4 factors are needed, and the effective factors are: income, patient psychology, disease type, and whether there is social security.

[0028] The medical burden model is: (income × 0) + (patient psychology × 0.1) + (disease type × 0.3) + (whether there is social insurance × 0.4).

[0029] Further, such as Figure 3 , the obtaining of a medical burden model suitable for the patient to be rescued according to the medical information, and obtaining the level of the patient to be rescued according to the medical burden model, include: the obtaining of a medical burden model suitable for the patient to be rescued according to the medical information, and obtaining the level of the patient to be rescued according to the medical burden model, include: obtaining the correlation and correlation coefficient between the medical factors corresponding to the patient to be rescued and the patient's medical burden according to the medical information, and obtaining the patient's burden model suitable for the patient to be rescued; setting a comparison threshold to obtain the core factors affecting the patient's medical burden; comparing the correlation coefficient of the core factor with the comparison threshold according to the medical information, determining the number of correlation coefficients close to the comparison threshold, and recording the number data; obtaining the level of the patient to be rescued according to the number data, and recommending the patient to be rescued to the social work management group in turn according to the level to be rescued.

[0030] For the patient 1# to be rescued in this embodiment, the medical information includes valid factors; and the valid factors are assigned values ​​manually, such as through the ward rounds information of social workers, the questionnaire of doctors or nurses, etc., to obtain the data in the following table; Table 3: 1# Effective factors for patients to be rescued and their corresponding correlation coefficients:

[0031] The personal burden model of patient #1 to be rescued is: (patient's psychology × 0.1) + (income × 0.3) + (disease type × 0.4) + (whether there is social insurance × 0.5).

[0032] At this time, a comparison threshold is set according to the content of Table 3, such as 0.3; the correlation coefficient of the core factor is compared with the comparison threshold, and the smaller the difference, such as 0.1, the closer it is to the threshold, and the core factor can be obtained; after obtaining the core factor table, the number of correlation coefficients close to the comparison threshold is determined, such as the number of 3 compared with the content of Table 3; the number data is recorded, and the level of the patient to be rescued is obtained according to the number data, and the patient to be rescued is recommended to the social work management group in turn according to the level of the patient to be rescued.

[0033] Table 4: Core factors table

[0034] According to the contents of Table 3, the personal burden model of 1# patients to be rescued is constructed; if the number of 2# patients to be rescued compared with the threshold is 2, it means that the more the number of patients to be rescued, the higher their level is, and the easier it is to be actively recommended.

[0035] Furthermore, in order to enable the patients to obtain more suitable social workers, in the present embodiment, the level of the patients to be rescued is obtained according to the number data, and the patients to be rescued are recommended to the target social workers in turn according to the level of the patients to be rescued, including: obtaining the work information of any social worker; converting the work information of the social worker into a work ability table, and scoring and assigning the work ability in the work ability table according to historical information to obtain the scored work ability; comparing the correlation coefficient in the medical burden model of the patients to be rescued with the highest level of the patients to be rescued with the scored work ability, and selecting the most suitable target social worker as the first information receiver.

[0036] In this embodiment, if the social worker I The working ability table is shown in Table 5.

[0037] Table 5: Social Workers I Work Capacity Table

[0038] Table 6: Social Workers II Work Capacity Table

[0039] According to the contents in Tables 3 and 4, I and IIAnalyze the historical data of the employee, score them according to their previous work experience, and then assign points, with the range of points being (0-1); I The scoring results show that for the 1# patient to be rescued, his psychological problems are more serious and he needs a social worker who is good at communication to provide psychological counseling, which can greatly reduce his psychological burden when he is admitted to the hospital. I Priority is given to social workers II Obtaining a medical care burden model I Recommendation of corresponding patients to be rescued.

[0040] In the specific work, since the number of social workers is very limited and the number of patients to be rescued who need intervention is very large. In view of this practical problem, this embodiment provides the following method to form a team to help multiple patients with rescue.

[0041] In this embodiment, the core factors that have a greater impact on the medical burden of patients to be rescued have been obtained, as shown in Table 4; at this time, for a patient to be rescued, if his level reaches the level of patients to be rescued, he has been actively recommended to a suitable social worker and is waiting for rescue.

[0042] At this time, the same social worker receives the recommendation information of at least 2 patients to be rescued; at this time, at the request of the social worker, all patients to be rescued are temporarily grouped according to the number of people; the core factors of all patients in the group are combined to obtain the overall needs of any group, forming a demand set D ; According to the assignment of core factors as shown in Table 4, generate a set of requirements D The demand weight factor set W ;in, D ={ d 1, d 2,…… d M}; The social worker capability set is expressed as T ={ t 1, t 2, t N}; Define the matrix A =( A dt , d ∈ D , t ∈ T ) is a mapping matrix between overall needs and social worker capabilities. A dt =1, indicating the ability of social workers t Meeting the needs d ; A dt =0, indicating the ability of social workers tNot meeting demand d ; If it appears A dt = 0, then regroup again until all groups are in A dt =1.

[0043] In all groups A dt =1, assuming that the demand set D The indicator is ind =[ ind 1, ind 2, ind 3,……, ind M ]; M The number of requirements that are core factors; the total number of requirements that support the realization of the requirements K Species, expressed as R k ; 1≥ k ≥ K ;use R k The demand indicators obtained are: ind ( R k )=[ ind 1( R k ), ind 2 ( R k ), ind 3 ( R k ),……, ind M ( R k )], and then obtain the matching degree between demand and social worker ability: S k =( ;in, p is 1 or 2 or infinity; W It is a combination of needs D The corresponding priority weight coefficient set, W ={ α 1, α 2,……, α l}; α l The larger the value, the higher the priority, and

[0044] Finally, a matching threshold is set, and the matching degree is compared with the matching threshold. If it is lower than the matching threshold, the personnel in the group are adjusted for the third time; preferably, the patients with higher levels and the same level of assistance are adjusted first, and the patients with higher levels and the same level of assistance are assigned to different groups; if the matching threshold requirement is still not met, the patients with lower levels and the same level of assistance are assigned to different groups until all groups meet the matching threshold requirement. After multiple groupings, the needs of the patients to be assisted and the abilities of social workers can be balanced to obtain the best matching combination and improve the assistance effect.

[0045] When grouping, the step of collecting the wishes of the patient to be rescued is also included; if the patient to be rescued requests help from a social worker, even if the social worker's ability may not meet the recommended conditions, the patient to be rescued will be included in the social worker's assistance list.

[0046] In the specific implementation, some social workers may not be able to continue to assist the patients who have been grouped for various reasons; at this time, all social workers will be screened again and the patients to be rescued will be recommended to the social worker management group in the form of groups. The re-matched social workers will not need to perform grouping operations again. Moreover, the reallocated social workers may also be assisting other people. At this time, read the historical data and screen the patients who no longer need to be assisted in the group that needs assistance this time; if the patient is still in the hospital, then give priority to developing the patient as an assistant to the social worker to temporarily assist the work of the reallocated social worker. The way to give priority to developing the patient as a substitute for the social worker can be face-to-face questioning.

[0047] Common social work groups provide social work counseling and assistance to different family groups with the same disease, such as childhood leukemia and blood diseases. The method of active social worker intervention described in this embodiment is that the target social worker mixes the families corresponding to the patients with the same level of assistance to form a service group; in this group, families with different diseases and different families are mixed, so as to increase the mutual assistance methods and experience of families in the group and enhance the effect of mutual assistance. Specific embodiment 2: The present disclosure also provides an embodiment: like Figure 4, a social worker active intervention system for implementing the method as described in specific embodiment 1, comprising: a collection module 100, a preprocessing module 200, an analysis module 300 and an output module 400; wherein the collection module 100 is used to obtain the medical information of the patient to be rescued and the work information of any social worker; the preprocessing module 200 interacts with the collection module 100 for data, and is used to obtain the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtain the effective factors related to the medical burden; and at least one medical burden model is constructed according to the correlation and correlation coefficient between the effective factors and the patient's medical burden; the analysis module 300 interacts with the preprocessing module 200 for data, and is used to obtain the personal burden model adapted to the patient to be rescued according to the medical information, and obtain the level of the patient to be rescued according to the personal burden model and the medical information; the output module 400 interacts with the analysis module 300 and the collection module 100 for data, and is used to compare the personal burden model with the work information, and output it to the social worker who is adapted to the personal burden model.

[0049] In one embodiment, the collection module 100 includes: an information collection unit 101, a request collection unit 102 and an evaluation unit 103; the information collection unit 101 is used to collect medical information of patients to be rescued; the request collection unit 102 is used to collect social work task information of doctors or nurses; the evaluation unit 103 interacts with the information collection unit 101 and the request collection unit 102 at the same time, and is used to review the social work task information according to the request collection unit 102.

[0050] In one embodiment, the analysis module 300 includes: a first unit 301, a second unit 302 and a third unit 303; the first unit 301 interacts with the preprocessing module 200 for data analysis to obtain a table of medical factors for any of the patients to be rescued, and obtains correlation information between any medical factor and the patient's medical burden by using data fitting; the second unit 302 interacts with the first unit 301 for data acquisition to obtain the correlation information and determine effective factors among the medical factors; the third unit 303 interacts with the second unit 302 for data acquisition to obtain the effective factors and construct a medical burden model based on the effective factors and their corresponding correlation coefficients.

[0051] In one implementation mode, the output module 400 includes: a comparison unit 401, an allocation unit 402, and an output unit 403; the comparison unit 401 interacts with the analysis module 300 for data comparison, and is used to compare the correlation coefficient in the personal burden model with a set comparison threshold, obtain the core factors affecting the personal medical burden, and determine the number of correlation coefficients close to the comparison threshold, and record the number data; the allocation unit 402 interacts with the comparison unit 401 for data comparison, and is used to obtain the level of the patient to be rescued according to the number data, and recommend the patient to be rescued to the social worker management group in turn according to the level of the patient to be rescued; the output unit 403 interacts with the acquisition module 100 for data comparison, and is used to obtain the work information of any social worker, and convert the work information of the social worker into a work ability table, and score and assign the work ability in the work ability table according to historical information to obtain the scored work ability, and then compare the correlation coefficient in the personal burden model of the patient to be rescued with the highest level of the patient to be rescued with the scored work ability, and select the most suitable social worker as the first information receiver.

[0052] In order to improve the service quality, the social worker active intervention system also includes: a storage module 500, an intervention service record module 600 and a follow-up module 700; wherein the intervention service record module 600 interacts with the storage module 500 for data investigation and preservation of social worker service data within a set time period; the follow-up module 700 interacts with the storage module 500 for data formulation of follow-up plans according to different types of diseases. In the case where a large number of patients are non-local residents, the registration of the patient's follow-up visit can be automatically pushed from the clinical system to the social worker system, and the social worker meets with the patient and the family for face-to-face follow-up. The analysis module 300 also interacts with the storage module 500 for data storage of the medical burden model.

[0053] The system described in this embodiment can be constructed as follows Figure 5 System diagram. Common social work work is completed after the case is closed and evaluated. This embodiment adds a follow-up link. Follow-up plans are formulated according to different types of diseases. In the case where a large number of patients are from other places, the registration for the patient's follow-up visit can be automatically pushed from the clinical system to the social work system, and the social worker meets with the patient and the family for face-to-face follow-up. Moreover, because the social work information system is less used in China and the accumulated social work work data is also less, corresponding data analysis can be carried out on the basis of existing social work data, especially case closing data, to find out the advantages and disadvantages of different relief methods for each disease and the cost-effectiveness for subsequent scientific research and work adjustments. Specific embodiment 3: The present disclosure also provides an embodiment: An electronic device comprises: a storage medium for storing a computer program and a processing unit; wherein the processing unit exchanges data with the storage medium, and is used to execute the computer program through the processing unit when recommending patients to be rescued, thereby performing the steps of the method of active social worker intervention as described in specific example 1.

[0055] Above CPU Various appropriate actions and processes can be performed according to the program stored in the storage medium. The electronic device also includes the following peripherals, including input parts such as keyboards and mice, and may also include input devices such as cathode ray tubes ( CRT )、LCD Display( LCD ) and the output part of the speaker, etc.; in particular, according to the embodiments disclosed in the present disclosure, such as Figure 1 Any of the processes described in can be implemented as a computer software program.

[0056] The present disclosure also provides an embodiment: A computer-readable storage medium: the computer-readable storage medium stores a computer program; when the computer program is run, the steps of the method for active social worker intervention as described in specific example 1 are executed.

[0057] In this embodiment, a computer-readable storage medium may be any tangible medium that contains or stores a program that may be used by or in conjunction with an instruction execution system, apparatus, or device. In the present disclosure, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, which carries a computer-readable program code. This propagated data signal may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing. A computer-readable signal medium may also be any computer-readable medium other than a computer-readable storage medium, which may send, propagate, or transmit a program for use by or in conjunction with an instruction execution system, apparatus, or device. The program code contained on the computer-readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, optical cable, RF And so on, or any suitable combination of the above.

[0058] The above disclosures are only several specific implementation scenarios of the present disclosure, but the present disclosure is not limited thereto, and any changes that can be thought of by a person skilled in the art should fall within the protection scope of the present disclosure. The above disclosure serial numbers are only for description and do not represent the advantages and disadvantages of the implementation scenarios.

Claims

1. A method for active social worker intervention, characterized in that: include: Collect medical information of patients to be rescued; Obtain the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtain the effective factors related to the medical burden; and construct at least one medical burden model based on the correlation and correlation coefficient between the effective factors and the patient's medical burden; Obtaining a medical burden model adapted to the patient to be rescued according to the medical information, and obtaining the rescue level of the patient to be rescued according to the medical burden model; The patients in need of assistance are recommended to the social work management group according to the level of assistance required.

2. The method of active social worker intervention according to claim 1, characterized in that: The obtaining of the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtaining effective factors related to the medical burden; At least one medical burden model is constructed based on the correlation between the effective factors and the patient's medical burden and the correlation coefficient, including: Set up a table of medical burden factors; Analyze the existing medical information according to the medical burden factor table to obtain a medical factor table for the rescued patients; Using data fitting to obtain the correlation information between any medical factor in the medical factor table of the rescued patient and the patient's medical burden; The required medical factors are selected as effective factors, and a medical burden model is constructed according to the effective factors and their corresponding correlation coefficients.

3. The method of active social worker intervention according to claim 1, characterized in that: The step of obtaining a medical burden model adapted to the patient to be rescued according to the medical information, and obtaining the rescue level of the patient to be rescued according to the medical burden model includes: According to the medical information, the correlation and correlation coefficient between the medical factors corresponding to the patient to be rescued and the patient's medical burden are obtained to obtain a personal burden model suitable for the patient to be rescued; Set comparison thresholds to obtain the core factors that affect one's medical burden; According to the medical information, the correlation coefficient of the core factor is compared with the comparison threshold, the number of correlation coefficients close to the comparison threshold is determined, and the number data is recorded; The assistance levels of the patients to be rescued are obtained according to the number data, and the patients to be rescued are recommended to the social work management group in turn according to the assistance levels.

4. The method of active social worker intervention according to claim 3, characterized in that: The step of obtaining the level of the patient to be rescued according to the number data, and recommending the patient to be rescued to the social worker management group in turn according to the level of the patient to be rescued, includes: Obtaining work information of any social worker in the social worker management group; Converting the work information of the social worker into a work ability table, and scoring and assigning values ​​to the work ability in the work ability table according to historical information to obtain the scored work ability; Compare the correlation coefficient in the medical burden model of the patient with the highest level of assistance with the scored work ability, and select the most appropriate target social worker as the first information receiver.

5. The method of active social worker intervention according to claim 1, characterized in that: Also includes: Obtaining effective factors related to the medical burden of any of the patients to be rescued and the core factors affecting the medical burden of the patients themselves, grouping the patients to be rescued according to the level of rescue to be rescued, and obtaining the patients to be rescued after temporary grouping; Combining the core factors of all patients in the group to obtain the overall demand of any group, forming an overall demand set, and generating a demand weight factor set for the demand set; According to the mapping matrix of overall needs and corresponding social worker capabilities, the patients to be rescued after the temporary grouping are readjusted and grouped for the second time to obtain secondary grouping; According to the matching degree between the needs of any group after the secondary grouping and the social worker's ability, the personnel in the secondary grouping are adjusted for the third time to obtain the final grouping; Assistance is provided to the patients by grouping them.

6. The method of active social worker intervention according to claim 5, characterized in that: After obtaining the final grouping, it also includes: If the social workers are unable to provide assistance, all social workers will be screened again and the patients to be rescued will be recommended to the social worker management group in groups; Read historical data and screen out patients who no longer need assistance in the group that needs assistance this time; if the patient is still in the hospital, the patient will serve as an assistant and temporarily assist the work of the reallocated social worker.

7. A social worker active intervention system for implementing the method described in any one of claims 1 to 6, characterized in that: include: The collection module is used to obtain the medical information of patients to be rescued and the work information of any social worker; A preprocessing module, which interacts with the acquisition module to obtain the correlation and correlation coefficient between any medical factor in the existing medical information and the patient's medical burden, and obtains the effective factors related to the medical burden; and constructs at least one medical burden model according to the correlation and correlation coefficient between the effective factors and the patient's medical burden; An analysis module, which interacts with the preprocessing module for data, and is used to obtain a personal burden model adapted to the patient to be rescued according to the medical information, and obtain the level of the patient to be rescued according to the personal burden model and the medical information; An output module, which interacts with the analysis module and the collection module to compare the work information with the personal burden model and outputs the information to a social worker who is adapted to the personal burden model; The analysis module comprises: The first unit interacts with the preprocessing module to analyze the existing medical information, obtain a medical factor table for any of the patients to be rescued, and obtain the correlation information between any medical factor and the patient's medical burden by using data fitting; The second unit performs data interaction with the first unit to obtain the correlation information and determine effective factors among the medical treatment factors; The third unit interacts with the second unit for data acquisition and constructs a medical burden model according to the effective factors and their corresponding correlation coefficients.

8. The social worker active intervention system according to claim 7, characterized in that: The output module comprises: A comparison unit, which interacts with the analysis module to compare the correlation coefficient in the personal burden model with a set comparison threshold, obtains the core factors affecting the personal medical burden, determines the number of correlation coefficients close to the comparison threshold, and records the number data; an allocation unit, which exchanges data with the comparison unit, and is used to obtain the level of the patient to be rescued according to the number data, and recommend the patient to be rescued to the social worker management group in turn according to the level of the patient to be rescued; The output unit interacts with the acquisition module for data acquisition, and is used to obtain the work information of any social worker, and convert the work information of the social worker into a work ability table, and score and assign values ​​to the work ability in the work ability table according to historical information to obtain the scored work ability, and then compare the correlation coefficient in the personal burden model of the patient with the highest level of assistance with the scored work ability, and select the most suitable social worker as the first information receiver.

9. The social worker active intervention system according to claim 7, characterized in that: The acquisition module comprises: An information collection unit, used to collect medical information of patients to be rescued; A request collection unit is used to collect social work task information of doctors or nurses; The evaluation unit exchanges data with the information collection unit and the request collection unit at the same time, and is used to review the social work task information according to the request collection unit.

10. The social worker active intervention system according to claim 7, characterized in that: Also includes: Storage module; An intervention service recording module, which interacts with the storage module to conduct a survey on social work services within a set time period and save social work service data; The follow-up module interacts with the storage module for data and is used to formulate follow-up plans according to different types of diseases. When a large number of patients are from other places, the registration for the patient's follow-up visit can be automatically pushed from the clinical system to the social work system, and the social worker meets with the patient and his family for face-to-face follow-up.

Images