Logistics collection overflow order scheduling method, apparatus and device, and storage medium

By overflow verification of express order data in the collection area and transferring it to the order grabbing pool, configuring the order grabbing scope and personnel list, forming a order grabbing link, solving the order loss problem caused by insufficient collection and improving the collection efficiency and customer satisfaction.

CN119398668APending Publication Date: 2025-02-07SHANGHAI YUNDA HIGH TECH CO LTD
View PDF 0 Cites 0 Cited by

Patent Information

Application Number
CN202411543776.8
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-10-31
Publication Date
2025-02-07

AI Technical Summary

Technical Problem

When the couriers who collect the couriers are insufficient or cannot complete the collection work due to personal reasons, the logistics orders cannot be collected in time, resulting in the sender canceling the order, the company's orders are lost, and the brand image is affected.

Method used

By obtaining the express order data of each collection area for overflow verification, if an overflow order occurs, it will be transferred to the preset order grabbing pool, and the order grabbing range and personnel list are configured based on the overflow data to form a order grabbing link. Finally, the order grab results are obtained and the dispatch fee is calculated.

Benefits of technology

It improves the efficiency of express delivery collection, ensures that spillover orders are given priority, reduces order loss, and improves the company's brand image and customer satisfaction.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure CN119398668A_ABST
    Figure CN119398668A_ABST
Patent Text Reader

Abstract

The invention relates to the technical field of logistics, in particular to a logistics collection overflow order scheduling method and device, equipment and a storage medium, and the method comprises the steps: obtaining express order data of each collection region, and carrying out the overflow verification of each express order data, so as to judge whether an overflow order appears in each collection region or not; if an overflow order appears in any collection area, obtaining overflow data according to the corresponding express order data, and overflowing the overflow data to a preset order grabbing pool; configuring an order grabbing range according to the overflow data, and setting an order grabbing personnel list according to the order grabbing range; generating order grabbing information according to the overflow data in the order grabbing pool, and forming a order grabbing link according to the order grabbing personnel list and the order grabbing information; obtaining an order grabbing result according to the order grabbing link, and calculating scheduling cost according to the order grabbing result; according to the method, the order overflow phenomenon of the logistics collection area is effectively processed, the logistics scheduling efficiency is improved, the resource configuration is optimized, the logistics cost is reduced, and the customer satisfaction is improved.
Need to check novelty before this filing date? Find Prior Art

Description

Technical Field

[0001] The present invention relates to the field of logistics technology, and in particular to a logistics collection overflow order scheduling method, device, equipment and storage medium. Background Art

[0002] When a certain outlet is short of couriers or the couriers are unable to complete the collection work due to personal reasons, there will be no one to collect the logistics orders. This will cause senders to cancel their orders due to no one to collect the parcels, resulting in the loss of the company's orders, which greatly affects the company's brand image. If these overflow orders cannot be reasonably allocated, it will cause huge losses.

[0003] It can be seen that the existing technology still needs to be improved and enhanced. Summary of the invention

[0004] In order to overcome the shortcomings of the prior art, the purpose of the present invention is to provide a logistics collection overflow order scheduling method, device, equipment and storage medium, which can reasonably schedule overflow logistics orders and improve express collection efficiency.

[0005] The first aspect of the present invention provides a method for scheduling overflow orders in logistics collection, comprising: obtaining express order data of each collection area, and performing overflow check on each express order data to determine whether overflow orders appear in each collection area; if overflow orders appear in any collection area, obtaining overflow data according to the corresponding express order data, and overflowing the overflow data into a preset order grabbing pool; configuring an order grabbing range according to the overflow data, and setting a list of order grabbing personnel according to the order grabbing range; generating order grabbing information according to the overflow data in the order grabbing pool, and forming an order grabbing link according to the order grabbing personnel list and the order grabbing information; obtaining the order grabbing result according to the order grabbing link, and calculating the scheduling fee according to the order grabbing result.

[0006] Optionally, in a first implementation method of the first aspect of the present invention, the express order data of each collection area is obtained, and an overflow check is performed on each express order data to determine whether overflow orders occur in each collection area, including: obtaining the express order data of each collection area, and performing total statistics on the express order data to obtain the total order volume of each collection area; comparing the saturation threshold preset for each collection area with the corresponding total order volume, if the total order volume does not exceed the saturation threshold, determining that no overflow orders occur in the corresponding collection area; if the total order volume exceeds the saturation threshold, marking the portion of the total order volume that exceeds the saturation threshold as overflow orders, and determining that overflow orders occur in the corresponding collection area.

[0007] Optionally, in a second implementation method of the first aspect of the present invention, if overflow orders appear in any collection area, the overflow data is obtained based on the corresponding express order data, and the overflow data is overflowed into a preset order grabbing pool, including: monitoring the express order data of each collection area, and if overflow orders appear, obtaining the overflow data based on the corresponding express order data; obtaining the collection information of each overflow data, and judging the urgency of each overflow data based on the collection information; configuring corresponding priority tags for the overflow data according to the urgency, and importing the configured overflow data into the preset order grabbing pool.

[0008] Optionally, in a third implementation method of the first aspect of the present invention, the order grabbing range is configured according to the overflow data, and the order grabbing personnel list is set according to the order grabbing range, including: obtaining the shipping address information of each overflow data, and determining the order grabbing range with the shipping address information as the center and a preset center range; obtaining a list of all couriers within the order grabbing range, and obtaining corresponding courier status information based on each courier list; filtering out appropriate personnel information from the courier list according to the courier status information, and forming an order grabbing personnel list based on this part of the personnel information.

[0009] Optionally, in a fourth implementation method of the first aspect of the present invention, the method of screening out suitable personnel information from a courier list according to the courier status information, and forming an order grabbing personnel list according to the part of the personnel information, includes: obtaining the courier's real-time location information from the courier status information, and verifying the courier's real-time location information using the order grabbing range to determine whether the courier's real-time location information is within the order grabbing range; screening the personnel information whose courier's real-time location information is within the order grabbing range to obtain a preliminary screening personnel list, and obtaining corresponding workload status parameters and delivery route information based on the preliminary screening personnel list; comparing the workload status parameters with a preset workload threshold, and obtaining personnel information from the preliminary screening personnel list that meets the condition that the workload status parameters are less than the workload threshold, so as to obtain a first qualified personnel list; performing address analysis on the delivery route information and each mailing address information, and obtaining personnel information from the preliminary screening personnel list that meets the condition that the delivery route information contains any mailing address information, so as to obtain a second qualified personnel list; and generating an order grabbing personnel list based on the first qualified personnel list and the second qualified personnel list.

[0010] Optionally, in a fifth implementation method of the first aspect of the present invention, the order grabbing information is generated based on the overflow data in the order grabbing pool, including: extracting the overflow data from the order grabbing pool, and calculating the estimated dispatching fee of each courier based on the overflow data and the list of order grabbing personnel; obtaining the collection address in the overflow data and the real-time address of each courier in the list of order grabbing personnel, and calculating the collection time of each courier based on the collection address and the real-time address; generating the order grabbing information based on the estimated dispatching fee, collection time and corresponding overflow data.

[0011] Optionally, in a sixth implementation method of the first aspect of the present invention, obtaining the order grabbing result based on the order grabbing link and calculating the scheduling fee based on the order grabbing result include: obtaining the order grabbing result based on the order grabbing link, and determining whether there is the fastest response time in the order grabbing result; when the fastest response time appears in the order grabbing result, marking the order grabbing link that generates the fastest response time, and sending a closing signal to other order grabbing links; obtaining the actual routing information of the corresponding courier based on the marked order grabbing link, and calculating the scheduling fee based on the actual routing information and the corresponding overflow data.

[0012] The second aspect of the present invention provides a logistics collection overflow order scheduling device, including: a verification module, which is used to obtain express order data of each collection area, and perform overflow verification on each express order data to determine whether overflow orders appear in each collection area; an overflow module, which is used to obtain overflow data according to the corresponding express order data if overflow orders appear in any collection area, and overflow the overflow data into a preset order grabbing pool; a configuration module, which is used to configure an order grabbing range according to the overflow data, and set a list of order grabbing personnel according to the order grabbing range; a link module, which is used to generate order grabbing information according to the overflow data in the order grabbing pool, and form an order grabbing link according to the order grabbing personnel list and the order grabbing information; a cost module, which is used to obtain the order grabbing result according to the order grabbing link, and calculate the scheduling fee according to the order grabbing result.

[0013] Optionally, in a first implementation method of the second aspect of the present invention, the verification module includes: a statistical unit, used to obtain express order data of each collection area, and perform total statistics on the express order data to obtain the total order amount of each collection area; a comparison unit, used to compare the saturation threshold preset for each collection area with the corresponding total order amount, if the total order amount does not exceed the saturation threshold, it is determined that no overflow orders have occurred in the corresponding collection area; a marking unit, used to mark the part of the total order amount that exceeds the saturation threshold as overflow orders if the total order amount exceeds the saturation threshold, and determine that overflow orders have occurred in the corresponding collection area.

[0014] Optionally, in a second implementation of the second aspect of the present invention, the overflow module includes: a monitoring unit, used to monitor the express order data of each collection area, and if overflow orders occur, obtaining the overflow data based on the corresponding express order data; a judgment unit, used to obtain the collection information of each overflow data, and judge the urgency of each overflow data based on the collection information; an import unit, used to configure corresponding priority tags for the overflow data according to the urgency, and import the configured overflow data into a preset order grabbing pool.

[0015] Optionally, in a third implementation of the second aspect of the present invention, the configuration module includes: a range unit, used to obtain the mailing address information of each overflow data, and determine the order grabbing range with the mailing address information as the center and combined with a preset center range; a status unit, used to obtain a list of all couriers within the order grabbing range, and obtain corresponding courier status information based on each courier list; a screening unit, used to screen out appropriate personnel information from the courier list according to the courier status information, and form an order grabbing personnel list based on this part of the personnel information.

[0016] Optionally, in a fourth implementation of the second aspect of the present invention, the screening unit includes: a verification unit, which is used to obtain the courier's real-time location information from the courier's status information, and use the order grabbing range to verify the courier's real-time location information to determine whether the courier's real-time location information is within the order grabbing range; a screening unit, which is used to screen the personnel information whose courier's real-time location information is within the order grabbing range to obtain a preliminary screening personnel list, and obtain corresponding workload status parameters and delivery route information based on the preliminary screening personnel list; a comparison unit, which is used to compare the workload status parameter with a preset workload threshold, and obtain personnel information from the preliminary screening personnel list that meets the condition that the workload status parameter is less than the workload threshold, so as to obtain a first qualified personnel list; an analysis unit, which is used to perform address analysis on the delivery route information and each mailing address information, and obtain personnel information from the preliminary screening personnel list that meets the condition that the delivery route information contains any mailing address information, so as to obtain a second qualified personnel list; a generation unit, which is used to generate a list of grabbing personnel based on the first qualified personnel list and the second qualified personnel list.

[0017] Optionally, in a fifth implementation of the second aspect of the present invention, the link module includes: an estimation unit, used to extract overflow data from the order grabbing pool, and calculate the estimated dispatching fee of each courier according to the overflow data and the list of order grabbing personnel; a calculation unit, used to obtain the collection address in the overflow data and the real-time address of each courier in the list of order grabbing personnel, and calculate the collection time of each courier according to the collection address and the real-time address; an information unit, used to generate order grabbing information according to the estimated dispatching fee, collection time and corresponding overflow data.

[0018] Optionally, in a sixth implementation method of the second aspect of the present invention, the fee module includes: a response unit, used to obtain an order grabbing result based on the order grabbing link, and determine whether there is a fastest response time in the order grabbing result; a closing unit, used to mark the order grabbing link that generates the fastest response time when the fastest response time appears in the order grabbing result, and send a closing signal to other order grabbing links; a scheduling unit, used to obtain the actual routing information of the corresponding courier based on the marked order grabbing link, and calculate the scheduling fee based on the actual routing information and the corresponding overflow data.

[0019] The third aspect of the present invention provides a logistics collection overflow order scheduling device, which includes: a memory and at least one processor, wherein the memory stores instructions; at least one of the processors calls the instructions in the memory to enable the logistics collection overflow order scheduling device to execute each step of the logistics collection overflow order scheduling method described in any one of the above items.

[0020] A fourth aspect of the present invention provides a computer-readable storage medium having instructions stored thereon, and when the instructions are executed by a processor, the various steps of any of the above-mentioned logistics collection overflow order scheduling methods are implemented.

[0021] In the technical solution of the present invention, by accurately acquiring the express order data of each collection area and performing detailed overflow verification on these data, the system can timely discover and quickly respond to possible overflow order problems, thereby ensuring the efficient and stable order processing in the collection area; when overflow orders are found in any collection area, these overflow data are transferred to a preset order grabbing pool to ensure that the overflow orders can be processed with priority; in the order grabbing pool, the system will configure a reasonable order grabbing range according to the overflow data, and adapt a suitable list of order grabbing personnel to ensure that each order can be handled by the most appropriate personnel, and can also stimulate the enthusiasm and sense of responsibility of the order grabbing personnel; the system will generate detailed order grabbing information based on the overflow data in the order grabbing pool, and form a complete order grabbing link in combination with the order grabbing personnel list and the order grabbing information, providing the order grabbing personnel with a clear action guide to ensure that they can quickly understand the details of the order, thereby improving the efficiency and accuracy of order grabbing; the system will obtain the final order grabbing result based on the order grabbing link, and calculate the corresponding dispatching fee based on these results, which will help the courier evaluate the order grabbing effect. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] Figure 1 A first flow chart of a method for scheduling logistics collection overflow orders provided by an embodiment of the present invention;

[0023] Figure 2 A second flow chart of the logistics collection overflow order scheduling method provided in an embodiment of the present invention;

[0024] Figure 3 A third flow chart of the logistics collection overflow order scheduling method provided in an embodiment of the present invention;

[0025] Figure 4 A fourth flow chart of the logistics collection overflow order scheduling method provided in an embodiment of the present invention;

[0026] Figure 5 A fifth flow chart of the logistics collection overflow order scheduling method provided by an embodiment of the present invention;

[0027] Figure 6 A sixth flow chart of the logistics collection overflow order scheduling method provided by an embodiment of the present invention;

[0028] Figure 7 A seventh flow chart of the method for scheduling logistics collection overflow orders provided by an embodiment of the present invention;

[0029] Figure 8 A structural schematic diagram of a logistics collection overflow order scheduling device provided in an embodiment of the present invention;

[0030] Fig. 9 Another structural schematic diagram of the logistics collection overflow order scheduling device provided by an embodiment of the present invention;

[0031] Fig.10 A schematic diagram of the structure of a logistics collection overflow order scheduling device provided in an embodiment of the present invention. DETAILED DESCRIPTION

[0032] The present invention provides a method, device, equipment and storage medium for scheduling overflow orders for logistics collection. The present invention accurately obtains express order data of each collection area and performs detailed overflow verification on these data, so that the system can timely discover and quickly respond to those overflow order problems that may occur, thereby ensuring the high efficiency and stability of order processing in the collection area; when overflow orders are found in any collection area, these overflow data are transferred to a preset order grabbing pool to ensure that the overflow orders can be processed with priority; in the order grabbing pool, the system will configure a reasonable order grabbing range according to the overflow data, and adapt a suitable list of order grabbing personnel to ensure that each order can be processed by the most suitable personnel, and can also stimulate the enthusiasm and sense of responsibility of the order grabbing personnel; the system will generate detailed order grabbing information according to the overflow data in the order grabbing pool, and form a complete order grabbing link in combination with the order grabbing personnel list and the order grabbing information, providing a clear action guide for the order grabbing personnel, ensuring that they can quickly understand the details of the order, thereby improving the efficiency and accuracy of order grabbing; the system will obtain the final order grabbing result according to the order grabbing link, and calculate the corresponding scheduling fee according to these results, which is helpful for couriers to evaluate the order grabbing effect.

[0033] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments described herein can be implemented in an order other than that illustrated or described herein. In addition, the terms "including" or "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0034] For ease of understanding, the specific process of the embodiment of the present invention is described below. Figure 1 An embodiment of the method for scheduling overflow orders for logistics collection in an embodiment of the present invention includes:

[0035] 101. Obtain the express order data of each collection area, and perform overflow check on each express order data to determine whether overflow orders occur in each collection area;

[0036] 102. If overflow orders appear in any collection area, the overflow data is obtained according to the corresponding express order data, and the overflow data is overflowed into the preset order grabbing pool;

[0037] In this embodiment, by accurately acquiring the express order data of each collection area and performing a detailed overflow check on this data, the system can promptly discover and quickly respond to possible overflow order problems; this detailed monitoring and management not only ensures the efficiency and stability of order processing in the collection area, but also improves customer satisfaction, because customers can get timely feedback and processing; when overflow orders are found in any collection area, these overflow data are transferred to a preset grab order pool. This grab order pool is like an emergency response center, which concentrates all orders that need special attention to ensure that these orders can be processed first. This centralized processing method greatly improves the speed of order processing, avoids excessive processing pressure caused by too many orders in a single area, and thus ensures the smooth operation of the entire logistics system.

[0038] 103. Configure the order grabbing range according to the overflow data, and set the order grabbing personnel list according to the order grabbing range;

[0039] 104. Generate order grabbing information according to the overflow data in the order grabbing pool, and form an order grabbing link according to the order grabbing personnel list and the order grabbing information;

[0040] 105. Obtain the order grabbing result according to the order grabbing link, and calculate the dispatching fee according to the order grabbing result.

[0041] In this embodiment, in the grab order pool, the system will configure a reasonable grab order range according to the overflow data, and adapt a suitable list of grab order personnel. Such a strategy not only helps to reasonably allocate orders and ensure that each order can be handled by the most appropriate person, but also can stimulate the enthusiasm and sense of responsibility of the grab order personnel. In this way, it can ensure that each order can be efficiently processed in the shortest time, thereby improving the overall service quality and efficiency; the system will generate detailed grab order information based on the overflow data in the grab order pool, and combine the list of grab order personnel and the grab order information to form a complete grab order link. This link is like a precise navigation system, which provides a clear action guide for the grab order personnel to ensure that they can quickly understand the details of the order, thereby improving the efficiency and accuracy of grabbing orders. In this way, it can ensure that each order can be efficiently processed in the shortest time, thereby improving the overall service quality and efficiency; in addition, the system will obtain the final grab order results according to the grab order link, and calculate the corresponding scheduling costs based on these results. This process not only helps to evaluate the order grab effect, but also provides valuable data support for the entire scheduling strategy. In this way, order allocation strategies can be continuously optimized, overall operating costs can be reduced, and customers can be ensured to enjoy the best quality service.

[0042] In the embodiment of the present invention, by accurately acquiring the express order data of each collection area and performing detailed overflow verification on these data, the system can timely discover and quickly respond to possible overflow order problems, thereby ensuring the efficient and stable order processing in the collection area; when overflow orders are found in any collection area, these overflow data are transferred to a preset order grabbing pool to ensure that the overflow orders can be processed with priority; in the order grabbing pool, the system will configure a reasonable order grabbing range according to the overflow data, and adapt a suitable list of order grabbing personnel to ensure that each order can be handled by the most appropriate personnel, and can also stimulate the enthusiasm and sense of responsibility of the order grabbing personnel; the system will generate detailed order grabbing information based on the overflow data in the order grabbing pool, and form a complete order grabbing link in combination with the order grabbing personnel list and the order grabbing information, providing the order grabbing personnel with a clear action guide to ensure that they can quickly understand the details of the order, thereby improving the efficiency and accuracy of order grabbing; the system will obtain the final order grabbing result based on the order grabbing link, and calculate the corresponding dispatching fee based on these results, which is helpful for couriers to evaluate the order grabbing effect.

[0043] See also Figure 2 The second embodiment of the method for scheduling overflow orders for logistics collection in the embodiment of the present invention includes:

[0044] 201. Acquire the express order data of each collection area, and perform total statistics on the express order data to obtain the total order volume of each collection area;

[0045] 202. Compare the preset saturation threshold of each collection area with the corresponding total order volume. If the total order volume does not exceed the saturation threshold, it is determined that there is no overflow order in the corresponding collection area.

[0046] 203. If the total number of orders exceeds the saturation threshold, the part of the total number of orders that exceeds the saturation threshold is marked as overflow orders, and it is determined that overflow orders occur in the corresponding collection area.

[0047] In this embodiment, by collecting and analyzing the express order data of each collection area in detail, the total order volume of each area is accurately grasped, so as to realize real-time monitoring and management of express order flow. This meticulous data statistics not only helps us understand the business volume of each area, but also provides strong data support for future business planning; on this basis, a saturation threshold for each collection area is set, which is a key reference indicator that helps the system determine whether each area can cope with the current order volume. By comparing the actual total order volume with this preset saturation threshold, it is possible to clearly identify which areas are facing overload pressure and which areas are running smoothly; when the total order volume exceeds the set saturation threshold, the system will specially mark the orders that exceed the limit, which are marked as overflow orders. In this way, we can quickly identify which areas have overflow orders, so as to take timely measures, such as increasing manpower, adjusting logistics strategies or optimizing resource allocation, to ensure that the efficiency and quality of express services are not affected. Such a management mechanism not only improves work efficiency, but also improves customer satisfaction, and wins a good market reputation for the company.

[0048] See also Figure 3 A third embodiment of the method for scheduling overflow orders for logistics collection in the embodiment of the present invention includes:

[0049] 301. Monitor the express order data of each collection area. If overflow orders occur, obtain the overflow data according to the corresponding express order data;

[0050] 302. Obtaining the collection information of each overflow data, and determining the urgency of each overflow data according to the collection information;

[0051] 303. Configure corresponding priority tags for the overflow data according to the urgency of the situation, and import the configured overflow data into a preset order grabbing pool.

[0052] In this embodiment, by real-time monitoring of the express order data of each collection area, the overflow of orders can be quickly discovered and dealt with. Such a monitoring mechanism ensures that each order can receive timely attention and avoids delays caused by order backlogs. When an overflow order is found, the system will automatically extract the relevant express order data to obtain accurate overflow information. This process not only improves the accuracy of data processing, but also speeds up the response speed, ensuring the efficient operation of express services. The system will obtain the collection information of each overflow data, and by analyzing this information, it can determine the urgency of each overflow data. This intelligent judgment mechanism enables express companies to reasonably arrange resources according to actual conditions and give priority to the most urgent orders. According to the determined urgency, the system will configure the corresponding priority mark for each overflow data. This link is the key to the entire process, which ensures that each order can be properly processed according to its urgency. The overflow data with configured priorities will be imported into the preset grab order pool. Such a design not only improves the work efficiency of couriers, but also improves customer satisfaction with the service and improves the overall service level.

[0053] See also Figure 4 The fourth embodiment of the method for scheduling logistics collection overflow orders in the embodiment of the present invention includes:

[0054] 401. Obtain mailing address information of each overflow data, and determine the order grabbing range based on the mailing address information and a preset center range;

[0055] 402. Obtain a list of all couriers within the order grabbing range, and obtain corresponding courier status information according to each courier list;

[0056] 403. According to the courier status information, select appropriate personnel information from the courier list, and form a list of personnel who grab the order based on the personnel information.

[0057] In this embodiment, by accurately matching the mailing address information of each overflow data, a reasonable order grabbing range can be effectively defined, which not only helps couriers to quickly locate tasks, but also significantly improves delivery efficiency and ensures that the package can be delivered to the destination in the shortest time; after determining the order grabbing range, the system will automatically obtain a list of all couriers within the range and update their status information in real time. This includes but is not limited to the current work status, location information, and availability, thereby providing a comprehensive staffing view for express delivery companies; based on the courier's status information, the system can intelligently filter out a list of couriers who are most suitable for performing the task. This process takes into account the courier's geographical location, historical delivery efficiency, and current workload to ensure that each task can be assigned to the most suitable person. In this way, we not only improve the success rate of grabbing orders, but also improve the overall delivery service quality, allowing customers to enjoy more efficient and reliable express delivery services.

[0058] See also Figure 5 The fifth embodiment of the method for scheduling logistics collection overflow orders in the embodiment of the present invention includes:

[0059] 501. Acquire the real-time location information of the courier from the courier status information, and verify the real-time location information of the courier using the order grabbing range to determine whether the real-time location information of the courier is within the order grabbing range;

[0060] 502. Screening the personnel information whose real-time location information of the couriers is within the order grabbing range to obtain a list of preliminary screened personnel, and obtaining corresponding workload status parameters and delivery route information according to the list of preliminary screened personnel;

[0061] 503. Compare the workload status parameter with a preset workload threshold, and obtain information of personnel who meet the condition that the workload status parameter is less than the workload threshold from the preliminary screening personnel list, so as to obtain a first qualified personnel list;

[0062] 504. Performing address analysis on the delivery route information and each mailing address information, obtaining the personnel information that meets the condition that the delivery route information includes any mailing address information from the initial screening personnel list, so as to obtain a second qualified personnel list;

[0063] 505. Generate a list of persons who are eligible to take the order based on the first list of qualified persons and the second list of qualified persons.

[0064] In this embodiment, by obtaining the courier's location information in real time and verifying it with the order grabbing range, it can ensure that the courier is always in the geographical area where the order can be received. This real-time monitoring not only improves the delivery efficiency, but also reduces the delivery delay caused by inaccurate location, thereby improving customer satisfaction; the couriers are screened using the workload status parameters and delivery route information, and a preliminary screening list can be quickly generated. This process not only optimizes the allocation of personnel, but also ensures that the workload of each courier remains within a reasonable range, avoiding the problems of overwork and reduced efficiency; by comparing the workload status parameters with the preset workload threshold, we can select those couriers whose workload has not yet reached the upper limit from the preliminary screening list. Such a screening mechanism helps to balance the workload and ensure that each courier has enough energy and time to complete the delivery task, thereby improving the overall service quality; a detailed analysis of the delivery route information and each mailing address can select those couriers whose delivery routes can cover any mailing address from the preliminary screening list. This precise matching not only improves the accuracy of delivery, but also reduces the extra time and cost expenditure caused by route errors; by comprehensively considering the first list of qualified personnel and the second list of qualified personnel, a final list of personnel who grab the order can be generated. This list not only takes into account the workload and route matching, but also other factors that may affect the delivery efficiency, such as the courier's skills and experience. In this way, the efficient and accurate completion of the delivery task is ensured, and ultimately the efficiency of the entire distribution network and customer experience are improved.

[0065] See also Figure 6 The sixth embodiment of the method for scheduling logistics collection overflow orders in the embodiment of the present invention includes:

[0066] 601. Extract overflow data from the order grabbing pool, and calculate the estimated dispatching fee of each courier according to the overflow data and the list of order grabbing personnel;

[0067] 602. Obtain the collection address in the overflow data and the real-time address of each courier in the list of persons who grab the order, and calculate the collection time efficiency of each courier based on the collection address and the real-time address;

[0068] 603. Generate order grabbing information based on the estimated dispatching cost, collection time and corresponding overflow data.

[0069] In this embodiment, by extracting overflow data from the order grabbing pool and matching it with the courier list, the estimated dispatching fee for each courier can be accurately calculated. This process not only improves the efficiency of dispatching, but also ensures the rational allocation of courier resources, avoids waste of resources, and makes the operation of the entire express network smoother. By obtaining the collection address information in the overflow data and comparing and analyzing it with the real-time location of each courier in the courier list, the collection time efficiency of each courier can be accurately evaluated. This timeliness optimization not only improves the quality of customer service, but also enhances customer satisfaction. Combined with the estimated dispatching fee, collection time efficiency and detailed overflow data to generate order grabbing information, clear work instructions are provided to couriers based on the order grabbing information to help them reasonably plan their daily tasks, thereby improving work efficiency and ensuring efficient and punctual express services.

[0070] See also Figure 7 The seventh embodiment of the method for scheduling logistics collection overflow orders in the embodiment of the present invention includes:

[0071] 701. Obtain an order grabbing result according to the order grabbing link, and determine whether there is a fastest response time in the order grabbing result;

[0072] 702. When the fastest response time appears in the order grabbing result, the order grabbing link with the fastest response time is marked, and a closing signal is sent to other order grabbing links;

[0073] 703. Obtain the actual route information of the corresponding courier according to the marked order grabbing link, and calculate the dispatch fee according to the actual route information and the corresponding overflow data.

[0074] In this embodiment, the system can monitor in real time the order grabbing links and identify the one with the fastest response speed, thereby significantly improving the efficiency of the entire order grabbing process. This fast identification mechanism not only improves work efficiency, but also enhances users' trust in the platform's response speed. When the system finds that a certain order grabbing link has the fastest response time, it will immediately mark the link specially for subsequent processing and analysis. At the same time, the system will send a shutdown signal to other active order grabbing links to ensure that they stop invalid order grabbing attempts in time. This measure not only avoids the waste of resources, but also reduces congestion within the system and improves the overall order grabbing efficiency. After marking the fastest order grabbing link, the system will take further action to obtain the actual routing information of the courier associated with the link. Combining these actual data and possible overflow data, the system can perform accurate scheduling cost calculations. This calculation takes into account not only the delivery efficiency of the courier, but also possible delays and additional costs, thereby providing the company with a more reasonable and accurate cost budget. This not only helps the company to better control costs, but also ensures that customers get accurate cost estimates and improves overall customer satisfaction.

[0075] The above describes the method for scheduling overflow orders for logistics collection in an embodiment of the present invention. The following describes the device for scheduling overflow orders for logistics collection in an embodiment of the present invention. Figure 8 In one embodiment of the present invention, an embodiment of a logistics collection overflow order scheduling device includes:

[0076] Verification module 801 is used to obtain the express order data of each collection area and perform overflow verification on each express order data to determine whether overflow orders occur in each collection area;

[0077] Overflow module 802, for obtaining overflow data according to corresponding express order data if overflow orders appear in any collection area, and overflowing the overflow data into a preset grab order pool;

[0078] Configuration module 803, used to configure the order grabbing range according to the overflow data, and set the order grabbing personnel list according to the order grabbing range;

[0079] The link module 804 is used to generate order grabbing information according to the overflow data in the order grabbing pool, and form an order grabbing link according to the order grabbing personnel list and the order grabbing information;

[0080] The cost module 805 is used to obtain the order grabbing result according to the order grabbing link, and calculate the scheduling fee according to the order grabbing result.

[0081] In this embodiment, the verification module 801 accurately obtains the express order data of each collection area and performs detailed overflow verification on the data, so that the system can timely discover and quickly respond to possible overflow order problems, thereby ensuring the efficient and stable order processing in the collection area; when overflow orders are found in any collection area, the overflow module 802 transfers the overflow data to a preset order grabbing pool to ensure that the overflow orders can be processed with priority; in the order grabbing pool, the configuration module 803 configures a reasonable order grabbing range according to the overflow data and adapts a suitable list of order grabbing personnel to ensure that each order can be processed by the most suitable personnel and stimulate the enthusiasm and sense of responsibility of the order grabbing personnel; the link module 804 generates detailed order grabbing information according to the overflow data in the order grabbing pool, and forms a complete order grabbing link in combination with the order grabbing personnel list and the order grabbing information, providing a clear action guide for the order grabbing personnel to ensure that they can quickly understand the details of the order, thereby improving the efficiency and accuracy of order grabbing; the cost module 805 obtains the final order grabbing result according to the order grabbing link, and calculates the corresponding dispatching fee based on these results, which helps couriers evaluate the order grabbing effect.

[0082] See also Fig. 9 Another embodiment of the logistics collection overflow order scheduling device in the embodiment of the present invention includes:

[0083] Verification module 801 is used to obtain the express order data of each collection area and perform overflow verification on each express order data to determine whether overflow orders occur in each collection area;

[0084] Overflow module 802, for obtaining overflow data according to corresponding express order data if overflow orders appear in any collection area, and overflowing the overflow data into a preset grab order pool;

[0085] Configuration module 803, used to configure the order grabbing range according to the overflow data, and set the order grabbing personnel list according to the order grabbing range;

[0086] The link module 804 is used to generate order grabbing information according to the overflow data in the order grabbing pool, and form an order grabbing link according to the order grabbing personnel list and the order grabbing information;

[0087] The cost module 805 is used to obtain the order grabbing result according to the order grabbing link, and calculate the scheduling fee according to the order grabbing result.

[0088] In this embodiment, in a first implementation method of the second aspect of the present invention, the verification module 801 includes: a statistical unit 8011, which is used to obtain the express order data of each collection area, and perform total statistics on the express order data to obtain the total order amount of each collection area; a comparison unit 8012, which is used to compare the saturation threshold preset for each collection area with the corresponding total order amount, and if the total order amount does not exceed the saturation threshold, it is determined that no overflow orders occur in the corresponding collection area; a marking unit 8013, which is used to mark the part of the total order amount that exceeds the saturation threshold as overflow orders if the total order amount exceeds the saturation threshold, and determine that overflow orders occur in the corresponding collection area.

[0089] In this embodiment, in a second implementation method of the second aspect of the present invention, the overflow module 802 includes: a monitoring unit 8021, which is used to monitor the express order data of each collection area. If an overflow order occurs, the overflow data is obtained according to the corresponding express order data; a judgment unit 8022, which is used to obtain the collection information of each overflow data, and judge the urgency of each overflow data according to the collection information; an import unit 8023, which is used to configure a corresponding priority tag for the overflow data according to the urgency, and import the configured overflow data into a preset order grabbing pool.

[0090] In this embodiment, in the third implementation method of the second aspect of the present invention, the configuration module 803 includes: a range unit 8031, which is used to obtain the mailing address information of each overflow data, and determine the order grabbing range with the mailing address information as the center and combined with a preset center range; a status unit 8032, which is used to obtain a list of all couriers within the order grabbing range, and obtain corresponding courier status information based on each courier list; a screening unit 8033, which is used to screen out suitable personnel information from the courier list according to the courier status information, and form a list of personnel grabbing the order based on this part of the personnel information.

[0091] In this embodiment, in a fourth implementation of the second aspect of the present invention, the screening unit 8033 includes: a verification unit 80331, used to obtain the courier's real-time location information from the courier's status information, and use the order grabbing range to verify the courier's real-time location information to determine whether the courier's real-time location information is within the order grabbing range; a screening unit 80332, used to screen the personnel information whose courier's real-time location information is within the order grabbing range to obtain a list of preliminary screening personnel, and obtain corresponding workload status parameters and delivery route information based on the list of preliminary screening personnel; a comparison unit 80 333, used to compare the workload status parameter with a preset workload threshold, and obtain the personnel information that meets the condition that the workload status parameter is less than the workload threshold from the preliminary screening personnel list, so as to obtain a first qualified personnel list; the analysis unit 80334, used to perform address analysis on the delivery route information and each mailing address information, and obtain the personnel information that meets the condition that the delivery route information contains any mailing address information from the preliminary screening personnel list, so as to obtain a second qualified personnel list; the generation unit 80335, used to generate a list of personnel who grab the order based on the first qualified personnel list and the second qualified personnel list.

[0092] In this embodiment, in the fifth implementation method of the second aspect of the present invention, the link module 804 includes: an estimation unit 8041, which is used to extract overflow data from the order grabbing pool, and calculate the estimated dispatching fee of each courier according to the overflow data and the list of order grabbing personnel; a calculation unit 8042, which is used to obtain the collection address in the overflow data and the real-time address of each courier in the list of order grabbing personnel, and calculate the collection time of each courier according to the collection address and the real-time address; an information unit 8043, which is used to generate order grabbing information according to the estimated dispatching fee, collection time and corresponding overflow data.

[0093] In this embodiment, in the sixth implementation method of the second aspect of the present invention, the fee module 805 includes: a response unit 8051, which is used to obtain the order grabbing result according to the order grabbing link, and determine whether there is the fastest response time in the order grabbing result; a closing unit 8052, which is used to mark the order grabbing link that generates the fastest response time when the fastest response time appears in the order grabbing result, and send a closing signal to other order grabbing links; a scheduling unit 8053, which is used to obtain the actual routing information of the corresponding courier according to the marked order grabbing link, and calculate the scheduling fee based on the actual routing information and the corresponding overflow data.

[0094] above Figure 8 and Fig. 9 The logistics collection overflow order scheduling device in the embodiment of the present invention is described in detail from the perspective of modular functional entities. The logistics collection overflow order scheduling device in the embodiment of the present invention is described in detail from the perspective of hardware processing.

[0095] Fig.10 1 is a schematic diagram of the structure of a logistics collection overflow order scheduling device provided by an embodiment of the present invention. The logistics collection overflow order scheduling device 900 may have relatively large differences due to different configurations or performances, and may include one or more processors (central processing units, CPU) 910 (for example, one or more processors) and a memory 920, and one or more storage media 930 (for example, one or more mass storage devices) storing application programs 933 or data 932. Among them, the memory 920 and the storage medium 930 can be short-term storage or permanent storage. The program stored in the storage medium 930 may include one or more modules (not shown in the figure), and each module may include a series of instruction operations in the logistics collection overflow order scheduling device 900. Furthermore, the processor 910 can be configured to communicate with the storage medium 930, and execute a series of instruction operations in the storage medium 930 on the logistics collection overflow order scheduling device 900 to implement the steps of the logistics collection overflow order scheduling method provided by the above-mentioned method embodiments.

[0096] The logistics collection overflow order scheduling device 900 may also include one or more power supplies 940, one or more wired or wireless network interfaces 950, one or more input and output interfaces 960, and / or one or more operating systems 931, such as Windows Serve, Mac OS X, Unix, Linux, FreeBSD, etc. Those skilled in the art will appreciate that Fig.10The shown structure of the logistics collection overflow order scheduling equipment does not constitute a limitation of the logistics collection overflow order scheduling equipment, and may include more or fewer components than shown in the figure, or a combination of certain components, or a different arrangement of components.

[0097] The present invention also provides a computer-readable storage medium, which may be a non-volatile computer-readable storage medium or a volatile computer-readable storage medium. Instructions are stored in the computer-readable storage medium. When the instructions are executed on a computer, the computer executes the steps of a logistics collection overflow order scheduling method.

[0098] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working process of the above-described system, device, or unit can refer to the corresponding process in the aforementioned method embodiment and will not be repeated here.

[0099] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product. The computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM), random access memory (RAM), disk or optical disk and other media that can store program codes.

[0100] Finally, it should be noted that the above description is only a preferred example of the present invention and is not intended to limit the present invention. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art can still modify the technical solutions described in the aforementioned embodiments or replace some of the technical features therein by equivalents. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for scheduling overflow orders for logistics collection, characterized in that: include: Obtain the express order data of each collection area, and perform overflow check on each express order data to determine whether overflow orders occur in each collection area; If there are overflow orders in any collection area, the overflow data is obtained according to the corresponding express order data, and the overflow data is overflowed into the preset order grabbing pool; Configure the order grabbing range according to the overflow data, and set the order grabbing personnel list according to the order grabbing range; Generate order grabbing information based on the overflow data in the order grabbing pool, and form an order grabbing link based on the order grabbing personnel list and order grabbing information; The order grabbing result is obtained according to the order grabbing link, and the scheduling fee is calculated based on the order grabbing result.

2. The method for scheduling overflow orders for logistics collection according to claim 1 is characterized in that: The obtaining of the express order data of each collection area and performing overflow check on each express order data to determine whether overflow orders occur in each collection area include: Obtain the express order data of each collection area, and perform total statistics on the express order data to obtain the total order volume of each collection area; The preset saturation threshold of each collection area is compared with the corresponding total order volume. If the total order volume does not exceed the saturation threshold, it is determined that there is no overflow order in the corresponding collection area. If the total number of orders exceeds the saturation threshold, the part of the total number of orders that exceeds the saturation threshold will be marked as overflow orders, and it will be determined that overflow orders appear in the corresponding collection area.

3. The method for scheduling overflow orders for logistics collection according to claim 1 is characterized in that: If overflow orders appear in any collection area, the overflow data is obtained according to the corresponding express order data, and the overflow data is overflowed into a preset grab order pool, including: Monitor the express order data of each collection area. If there is overflow order, obtain the overflow data based on the corresponding express order data; Obtain the collection information of each overflow data, and determine the urgency of each overflow data based on the collection information; Configure corresponding priority tags for overflow data according to the urgency of the situation, and import the configured overflow data into the preset order-grabbing pool.

4. The method for scheduling overflow orders for logistics collection according to claim 1, characterized in that: The configuration of the order grabbing range according to the overflow data and setting the order grabbing personnel list according to the order grabbing range include: Obtain the mailing address information of each overflow data, and determine the order grabbing range based on the mailing address information and the preset center range; Get the list of all couriers within the order grabbing range, and obtain the corresponding courier status information based on each courier list; According to the courier status information, suitable personnel information is screened out from the courier list, and a list of personnel who are ready to take orders is formed based on this part of the personnel information.

5. The method for scheduling overflow orders for logistics collection according to claim 4 is characterized in that: The method of selecting appropriate personnel information from the courier list according to the courier status information and forming a list of personnel who grab the order according to the part of the personnel information includes: The real-time location information of the courier is obtained from the courier status information, and the real-time location information of the courier is verified by using the order grabbing range to determine whether the real-time location information of the courier is within the order grabbing range; The information of couriers whose real-time location information is within the order grabbing range is screened to obtain a preliminary screening list of personnel, and corresponding workload status parameters and delivery route information are obtained based on the preliminary screening list of personnel; Compare the workload status parameter with the preset workload threshold, and obtain the personnel information that meets the condition that the workload status parameter is less than the workload threshold from the preliminary screening personnel list, so as to obtain the first qualified personnel list; Performing address analysis on the delivery route information and each mailing address information, obtaining the personnel information that meets the condition that the delivery route information contains any mailing address information from the initial screening personnel list, so as to obtain a second qualified personnel list; Generate a list of people who will take the order based on the first list of qualified people and the second list of qualified people.

6. The method for scheduling overflow orders for logistics collection according to claim 1, characterized in that: The generating order grabbing information according to the overflow data in the order grabbing pool includes: Extract overflow data from the order grabbing pool, and calculate the estimated dispatch fee for each courier based on the overflow data and the list of order grabbers. Obtain the collection address in the overflow data and the real-time address of each courier in the list of people who grab the order, and calculate the collection time of each courier based on the collection address and the real-time address; Generate order grabbing information based on estimated dispatching costs, collection time and corresponding overflow data.

7. The method for scheduling overflow orders for logistics collection according to claim 1, characterized in that: The obtaining of the order grabbing result according to the order grabbing link and calculating the dispatching fee according to the order grabbing result include: Obtain the order grabbing result according to the order grabbing link, and determine whether there is the fastest response time in the order grabbing result; When the fastest response time appears in the order grabbing results, the order grabbing link with the fastest response time is marked, and a closing signal is sent to other order grabbing links; The actual route information of the corresponding courier is obtained according to the marked order grabbing link, and the dispatching fee is calculated based on the actual route information and the corresponding overflow data.

8. A logistics collection overflow order scheduling device, characterized in that: include: The verification module is used to obtain the express order data of each collection area and perform overflow verification on each express order data to determine whether overflow orders occur in each collection area; Overflow module, used to obtain overflow data according to corresponding express order data if overflow orders appear in any collection area, and overflow the overflow data into a preset order grabbing pool; The configuration module is used to configure the order grabbing range according to the overflow data, and set the order grabbing personnel list according to the order grabbing range; A link module is used to generate order grabbing information according to the overflow data in the order grabbing pool, and form an order grabbing link according to the order grabbing personnel list and the order grabbing information; The cost module is used to obtain the order grabbing result according to the order grabbing link and calculate the scheduling fee according to the order grabbing result.

9. A logistics collection overflow order scheduling device, characterized in that: The logistics collection overflow order scheduling device includes: a memory and at least one processor, wherein instructions are stored in the memory; At least one of the processors calls the instructions in the memory to enable the logistics collection overflow order scheduling device to perform each step of the logistics collection overflow order scheduling method as described in any one of claims 1-7.

10. A computer-readable storage medium having instructions stored thereon, characterized in that: When the instructions are executed by the processor, the various steps of the logistics collection overflow order scheduling method as described in any one of claims 1-7 are implemented.