Abnormal condition processing method and device, equipment and computer storage medium

Abstract

The invention belongs to the technical field of intelligent household appliances, and particularly relates to an abnormal condition processing method and device, equipment and a computer storage medium. According to the method, the working state of the intelligent household electrical appliance and the indoor temperature of the space are obtained; when the working state of the intelligent household electrical appliance is non-working, obtaining the indoor area, the abnormal temperature difference value and the recorded temperature of the space where the intelligent household electrical appliance is located; according to the indoor temperature, the abnormal temperature difference value and the recorded temperature, whether the intelligent household electrical appliance executes an abnormal condition processing function or not is determined; when the working state of the intelligent household electrical appliance is working, acquiring an operation mode and a current recorded temperature of the intelligent household electrical appliance, and judging whether the indoor temperature meets an early warning condition or not; and determining whether the intelligent household electrical appliance executes an abnormal condition processing function or not according to a judgment result. According to the method, the experience feeling of the home environment is improved, the real-time monitoring of the abnormal condition is realized, the functionality of the intelligent household electrical appliance is improved, the monitoring strategy of the abnormal condition is perfected, and the use experience of a user is improved.

Description

Technical Field

[0001] The present application belongs to the technical field of smart home appliances, and specifically relates to an abnormal situation processing method, device, equipment and computer storage medium. Background Art

[0002] With the continuous development and improvement of the intelligent technology system, the intelligence level of smart home appliances is getting higher and higher. In order to adapt to people's consumption upgrades, many new air-conditioning additional functions have been opened up to meet people's needs.

[0003] Among them, air conditioners are a relatively common and widely used smart home appliance. With the continuous advancement of technology, some air conditioners have achieved the dual functions of automatically cleaning the evaporator and automatically cleaning the filter, basically eliminating the trouble of cleaning the air conditioner; due to the deteriorating air quality, air conditioners are also equipped with the function of achieving air purification.

[0004] However, in addition to various functions such as self-cleaning and air purification, existing air conditioners do not involve indoor safety monitoring, and cannot determine whether there are abnormal problems in the room by detecting abnormal phenomena. Summary of the invention

[0005] The present application provides an abnormal situation processing method, device, equipment and computer storage medium, which are used to solve the defect that the existing air-conditioning equipment cannot judge whether there is an abnormality in the room by detecting abnormal phenomena.

[0006] In a first aspect, the present application provides a method for handling abnormal situations, comprising:

[0007] Acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located;

[0008] When the smart home appliance is in a standby state, obtaining an indoor area and an abnormal temperature difference of a space where the smart home appliance is located, wherein the abnormal temperature difference is used to indicate a temperature change within a preset period when the smart home appliance is in a standby state;

[0009] According to the indoor temperature and the abnormal temperature difference, it is determined whether the smart home appliance executes an abnormal situation processing function.

[0010] Optionally, determining whether the smart home appliance executes an abnormal situation processing function according to the difference between the indoor temperature and the abnormal temperature includes:

[0011] Obtaining the current recorded temperature of the smart home appliance;

[0012] Determining whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference;

[0013] If yes, determining whether the recorded temperature is not equal to a first preset value;

[0014] When the recorded temperature is not equal to the first preset value, determining that the smart home appliance performs an abnormal situation processing function;

[0015] When the recorded temperature is equal to the first preset value, the recorded temperature is determined to be the indoor temperature, and the working state and the indoor temperature of the smart home appliance are reacquired according to a preset period.

[0016] Optionally, reacquiring the working state of the smart home appliance and the indoor temperature according to a preset period includes:

[0017] Sending a prompt message to a user terminal according to the abnormal temperature difference, wherein the prompt message is used to prompt the user that the space where the smart home appliance is located is not currently in an abnormal situation;

[0018] Receiving feedback information sent by a user terminal;

[0019] If the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal situation, the working status and indoor temperature of the smart home appliance are re-obtained according to a preset period.

[0020] Optionally, the working state includes: a running state and a standby state. When the working state of the smart home appliance is in the running state, the method further includes:

[0021] Acquire the operation mode and recorded temperature of the smart home appliance, wherein the operation mode includes: cooling mode and heating mode;

[0022] According to the operation mode and the recorded temperature, determining whether the indoor temperature meets a warning condition, wherein the warning condition is used to indicate whether the smart home appliance performs an abnormal situation processing function;

[0023] If so, it is determined that the smart home appliance performs an abnormal situation processing function.

[0024] Optionally, judging whether the indoor temperature meets a warning condition according to the operating mode and the recorded temperature includes:

[0025] If the operation mode is the cooling mode, obtaining a first preset temperature;

[0026] Determining whether the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature;

[0027] If yes, determining whether the recorded temperature is not equal to a first preset value;

[0028] When the recorded temperature is not equal to the first preset value, determining that the indoor temperature meets the warning condition;

[0029] When the recorded temperature is equal to the first preset value, determining the recorded temperature to be the difference between the indoor temperature and the first preset temperature;

[0030] Determining whether the indoor temperature is less than a difference between the first preset temperature and a second preset value;

[0031] When the indoor temperature is less than the difference between the first preset temperature and the second preset value, it is determined that the indoor temperature meets the warning condition.

[0032] Optionally, judging whether the indoor temperature meets the warning condition according to the operation mode and the recorded temperature further includes:

[0033] If the operation mode is the heating mode, obtaining a second preset temperature;

[0034] Determining whether the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature;

[0035] If yes, determining whether the recorded temperature is not equal to the first preset value;

[0036] When the recorded temperature is not equal to the first preset value, determining that the indoor temperature meets the warning condition;

[0037] When the recorded temperature is equal to the first preset value, determining the recorded temperature to be the difference between the second preset temperature and the indoor temperature;

[0038] Determining whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value;

[0039] When the indoor temperature is greater than the sum of the second preset temperature and the second preset value, it is determined that the indoor temperature meets the warning condition.

[0040] Optionally, the method further includes:

[0041] Obtaining the indoor noise value and the recorded temperature of the space where the smart home appliance is located;

[0042] Determining whether the indoor noise value exceeds a preset noise value;

[0043] If so, determining that the smart home appliance performs an abnormal situation processing function;

[0044] If not, the recorded temperature is re-determined, and the indoor noise value is re-obtained according to a preset period.

[0045] In a second aspect, the present application provides an abnormal situation processing device, comprising:

[0046] The acquisition module is used to acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located.

[0047] The acquisition module is also used to acquire the indoor area and abnormal temperature difference of the space where the smart home appliance is located when the smart home appliance is in the standby state. The abnormal temperature difference is used to indicate the temperature change within a preset period when the smart home appliance is in the standby state.

[0048] The determination module is used to determine whether the smart home appliance executes an abnormal situation processing function according to the difference between the indoor temperature and the abnormal temperature.

[0049] Optionally, the acquisition module is also used to obtain the current recorded temperature of the smart home appliance.

[0050] The abnormal situation processing device also includes: a judgment module.

[0051] The judging module is used to judge whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference.

[0052] If the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference, the judgment module is further used to judge whether the recorded temperature is not equal to a first preset value.

[0053] The determination module is specifically used to determine that the smart home appliance executes an abnormal situation processing function when the recorded temperature is not equal to the first preset value.

[0054] The determination module is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and to re-acquire the working state and indoor temperature of the smart home appliance according to a preset period.

[0055] Optionally, the abnormal situation processing device also includes: a sending module.

[0056] The sending module is used to send prompt information to the user terminal according to the abnormal temperature difference, and the prompt information is used to prompt the user that the space where the smart home appliance is located is not currently in an abnormal situation.

[0057] The acquisition module is also used to receive feedback information sent by the user terminal.

[0058] If the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal situation, the acquisition module is further used to re-acquire the working status and indoor temperature of the smart home appliance according to a preset period.

[0059] Optionally, the acquisition module is further used to acquire the operation mode and recorded temperature of the smart home appliance, and the operation mode includes: cooling mode and heating mode.

[0060] The judgment module is further used to judge whether the indoor temperature meets the warning condition according to the operation mode and the recorded temperature, and the warning condition is used to indicate whether the smart home appliance executes the abnormal situation processing function.

[0061] If the indoor temperature meets the warning condition, the determination module is specifically used to determine that the smart home appliance executes an abnormal situation processing function.

[0062] Optionally, if the operating mode is the cooling mode, the acquisition module is further used to acquire a first preset temperature.

[0063] The judging module is further used to judge whether the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature.

[0064] If the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, the judgment module is further used to judge whether the recorded temperature is not equal to the first preset value.

[0065] The determination module is further configured to determine that the indoor temperature satisfies the warning condition when the recorded temperature is not equal to the first preset value.

[0066] The determination module is further configured to determine, when the recorded temperature is equal to the first preset value, that the recorded temperature is a difference between the indoor temperature and the first preset temperature.

[0067] The judging module is further used to judge whether the indoor temperature is less than the difference between the first preset temperature and the second preset value.

[0068] The determination module is further configured to determine that the indoor temperature meets the warning condition when the indoor temperature is less than the difference between the first preset temperature and the second preset value.

[0069] Optionally, if the operating mode is the heating mode, the acquisition module is further used to acquire a second preset temperature.

[0070] The judging module is further used to judge whether the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature.

[0071] If the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature, the judgment module is further used to judge whether the recorded temperature is not equal to the first preset value.

[0072] The determination module is further configured to determine, when the recorded temperature is equal to the first preset value, that the recorded temperature is a difference between the second preset temperature and the indoor temperature.

[0073] The judging module is further used to judge whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value.

[0074] The determination module is further configured to determine that the indoor temperature satisfies a warning condition when the indoor temperature is greater than the sum of the second preset temperature and the second preset value.

[0075] Optionally, the acquisition module is also used to obtain the indoor noise value and the recorded temperature of the space where the smart home appliance is located.

[0076] The judging module is further used to judge whether the indoor noise value exceeds a preset noise value.

[0077] If the indoor noise value exceeds the preset noise value, the determination module is further used to determine that the smart home appliance executes an abnormal situation processing function.

[0078] If the indoor noise value does not exceed the preset noise value, the determination module is further used to re-determine the recorded temperature and re-acquire the indoor noise value according to a preset period.

[0079] In a third aspect, the present application provides an abnormal situation processing device, including:

[0080] Memory;

[0081] processor;

[0082] Wherein, the memory stores computer-executable instructions;

[0083] The processor executes the computer-executable instructions stored in the memory to implement the abnormal situation processing method as described in the first aspect and various possible implementation methods of the first aspect.

[0084] In a fourth aspect, the present application provides a computer storage medium having computer execution instructions stored thereon, wherein the computer execution instructions are executed by a processor to implement the abnormal situation handling method as described in the first aspect and various possible implementation methods of the first aspect.

[0085] The abnormal situation handling method provided by the present application obtains the working state of the smart home appliance and the indoor temperature of the space where the smart home appliance is located; when the working state of the smart home appliance is not working, obtains the indoor area, abnormal temperature difference and recorded temperature of the space where the smart home appliance is located; determines whether the smart home appliance performs the abnormal situation handling function according to the indoor temperature, abnormal temperature difference and recorded temperature; when the working state of the smart home appliance is working, obtains the operation mode of the smart home appliance and the current recorded temperature, and determines whether the indoor temperature meets the early warning conditions; determines whether the smart home appliance performs the abnormal situation handling function according to the judgment result. This method improves the experience of the home environment, realizes real-time monitoring of abnormal situations, improves the functionality of smart home appliances, improves the monitoring strategy of abnormal situations, and improves the user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0086] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0087] Figure 1 This is the process of the abnormal situation handling method provided by this application Figure 1 ;

[0088] Figure 2 This is the process of the abnormal situation handling method provided by this application Figure 2 ;

[0089] Figure 3 This is the process of the abnormal situation handling method provided by this application Figure 3 ;

[0090] Figure 4 It is a structural schematic diagram of the abnormal situation processing device provided by the present application;

[0091] Figure 5 It is a structural schematic diagram of the abnormal situation handling device provided in this application.

[0092] The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0093] In order to make the purpose, technical solutions and advantages of this application clearer, the technical solutions in this application will be clearly and completely described below in conjunction with the drawings in this application. Obviously, the described embodiments are part of the embodiments of this application, not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0094] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the numbers used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in sequences other than those illustrated or described herein, for example.

[0095] In the embodiments of the present application, the words "exemplary" or "for example" are used to indicate examples, illustrations or descriptions. Any embodiment or design described as "exemplary" or "for example" in the present application should not be interpreted as being more preferred or more advantageous than other embodiments or designs. Specifically, the use of words such as "exemplary" or "for example" is intended to present related concepts in a specific way.

[0096] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties, and the collection, use and processing of relevant data must comply with the relevant laws, regulations and standards of the relevant countries and regions, and provide corresponding operation entrances for users to choose to authorize or refuse.

[0097] With the continuous development and improvement of the intelligent technology system, the intelligence level of smart home appliances is getting higher and higher. In order to adapt to people's consumption upgrades, many new air-conditioning additional functions have been opened up to meet people's needs.

[0098] Among them, air conditioners are a relatively common and widely used smart home appliance. With the continuous advancement of technology, some air conditioners have achieved the dual functions of automatically cleaning the evaporator and automatically cleaning the filter, basically eliminating the trouble of cleaning the air conditioner; due to the deteriorating air quality, air conditioners are also equipped with the function of achieving air purification.

[0099] However, air conditioners are now being added with a variety of new functions, but they are rarely related to protecting personal safety. In addition to various functions such as self-cleaning and air purification, existing air conditioners do not involve indoor safety monitoring, and cannot determine whether there are abnormal problems in the room by detecting abnormal phenomena.

[0100] In response to the above problems, the present application provides a method for handling abnormal situations.

[0101] First, the implementation scenarios involved in this application are described.

[0102] In the prior art, in order to meet the needs of users, smart home appliances are equipped with a variety of sensors and various detection devices, so as to achieve real-time detection of user status and the environment in which the smart home appliances are located, making the control of smart home appliances more intelligent. The smart home appliances involved in this application may be, for example, smart air conditioners equipped with temperature sensors and sound detection devices.

[0103] Smart home appliances are usually installed in locations that are convenient for users to use. For example, smart air conditioners are usually installed indoors and can adjust the indoor environment based on their own temperature sensors and sound detection devices, thereby providing users with a more comfortable activity environment.

[0104] The abnormal situation handling method provided by the present application can autonomously learn the normal temperature change range and the normal indoor noise change range by detecting the indoor temperature, the indoor temperature change trend and the indoor noise value. When the indoor temperature and the indoor temperature change trend are not within the normal temperature change range or the indoor noise value is not within the normal change range, it is determined that there is an abnormal situation in the space where the smart home appliance is currently located, and the abnormal situation handling function is turned on; in addition, the limit range of temperature and noise is continuously improved to meet the needs of users in a personalized manner. The method can be applied to a variety of scenarios, improve the experience of the home environment, realize real-time monitoring of abnormal situations, improve the functionality of smart home appliances, improve the monitoring strategy of abnormal situations, and improve the user experience.

[0105] The technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems are described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

[0106] Figure 1 The process of the abnormal situation handling method provided in the embodiment of the present application Figure 1 The execution subject of this embodiment may be, for example, a control device of a smart home appliance. Figure 1 As shown, the abnormal situation processing method provided in this embodiment includes:

[0107] S101: Acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located.

[0108] The working status includes: standby status and running status.

[0109] It is understandable that a plurality of detection devices are usually arranged inside a smart home appliance to realize real-time detection of the space in which the smart home appliance is located. Among them, a temperature sensor can detect temperature changes in the current space, a humidity sensor can detect humidity changes in the current space, and a sound detection device can detect sound changes in the current space.

[0110] By detecting the working frequency of the smart home appliance, the current working status of the smart home appliance is obtained to determine whether the smart home appliance is in standby mode; the temperature of the space where the smart home appliance is located is detected by the temperature sensor installed inside the smart home appliance, and the indoor temperature in the current space can be determined based on the obtained temperature detection value; among which, the indoor temperature is affected by the external environment temperature and whether the smart home appliance is working.

[0111] For example, if the currently detected working frequency of the smart home appliance is 0Hz, the working state of the smart home appliance is standby; if the currently detected working frequency of the smart home appliance is not 0Hz, the working state of the smart home appliance is working; the temperature of the space where the smart home appliance is located detected by the temperature sensor may be 30°C.

[0112] S102: When the smart home appliance is in a standby state, obtaining an indoor area and an abnormal temperature difference of a space where the smart home appliance is located.

[0113] Among them, the indoor area is used to indicate the size of the space where the smart home appliance is located; the abnormal temperature difference is used to indicate the temperature change within a preset period when the smart home appliance is in standby mode.

[0114] When the smart home appliance is in standby mode, the smart home appliance does not operate, that is, it does not adjust the temperature of the current space. Therefore, the temperature of the current space is only affected by the external environment. The temperature sensor installed inside the smart home appliance is used to obtain the change of indoor temperature within a preset period. The indoor area is obtained through the detection device.

[0115] It is understandable that the indoor area of ​​the space where the smart home appliance is located can be obtained through a detection device, or the user can independently input the indoor area of ​​the space when setting the smart home appliance. There is a correlation between the indoor area and the abnormal temperature difference. When the indoor area is larger, the abnormal temperature difference obtained by the smart home appliance within the preset period is smaller; when the indoor area is smaller, the abnormal temperature difference obtained by the smart home appliance within the preset period is larger. The abnormal temperature difference obtained by the smart home appliance reflects the temperature change of the current space. Smart home appliances are usually set indoors, and in most cases the height information of the space is consistent. Therefore, this step only needs to obtain the indoor area; if the smart home appliance is set in an industrial scene, it is also necessary to obtain the height information of the space. This application does not impose any special restrictions on the method of obtaining the indoor area of ​​the space where the smart home appliance is located.

[0116] For example, the smart home appliance detects that the current indoor temperature is 30°C through the temperature sensor, and the indoor area obtained by the detection device is 15m 2 .

[0117] S103: Determine whether the smart home appliance executes an abnormal situation processing function according to the difference between the indoor temperature and the abnormal temperature.

[0118] After obtaining the difference between the indoor temperature and the abnormal temperature, the two are processed and analyzed to determine whether the indoor temperature of the space where the smart home appliance is currently located is within the normal temperature range; if the indoor temperature is within the normal temperature range, it is determined that the smart home appliance does not execute the abnormal situation processing function; if the indoor temperature is not within the normal temperature range, it is determined that the smart home appliance executes the abnormal situation processing function.

[0119] It can be understood that the normal temperature range can be obtained from the database of current smart home appliances, or the corresponding normal temperature range can be determined based on the current user's usage habits.

[0120] For example, if the indoor temperature is 40°C, which is not within the normal temperature range used by the current user, the smart home appliance is determined not to perform the abnormal situation handling function; if the indoor temperature is 26°C, which is within the normal temperature range used by the current user, the smart home appliance is determined to perform the abnormal situation handling function.

[0121] The abnormal situation handling method provided in this embodiment obtains the working state of the smart home appliance and the indoor temperature of the space where the smart home appliance is located; when the working state of the smart home appliance is not working, the indoor area of ​​the space where the smart home appliance is located and the abnormal temperature difference are obtained; and according to the indoor temperature and the abnormal temperature difference, it is determined whether the smart home appliance performs the abnormal situation handling function. This method can be applied to a variety of scenarios, realizes real-time monitoring of abnormal situations, improves the functionality of smart home appliances, and improves the user experience.

[0122] Figure 2 The process of the abnormal situation handling method provided in the embodiment of the present application Figure 2 .like Figure 2 As shown, in this embodiment Figure 1 Based on the embodiment, the abnormal situation processing method is described in detail. The abnormal situation processing method shown in this embodiment includes:

[0123] S201: Acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located.

[0124] Step S201 is similar to the above step S101 and will not be described again.

[0125] S202: Determine whether the working state is in the standby state; if so, execute step S203; if not, execute step S209.

[0126] By detecting the working frequency of the smart home appliance, it can be determined whether the smart home appliance is in standby mode.

[0127] The purpose of judging whether the working state is in the standby state in this step is to determine whether the smart home appliance is running, and then select different abnormal situation judgment logics.

[0128] If the working state is standby, it means that the current smart home appliance does not adjust the indoor temperature of the space where it is located, and the currently obtained indoor temperature is only affected by the external environment. At this time, the indoor area of ​​the space where the smart home appliance is located and the abnormal temperature difference are obtained to further judge whether there is an abnormal situation.

[0129] If the working state is not the standby state, it indicates that the current smart home appliance is adjusting the indoor temperature of the space in which it is located. At this time, the operating mode of the smart home appliance and the current recorded temperature are obtained to determine the specific adjustment situation of the smart home appliance on the indoor temperature.

[0130] For example, if the current operating frequency of the smart home appliance is 0Hz, it indicates that the working state is standby. At this time, the smart home appliance does not adjust the indoor temperature of the space in which it is located. The current indoor temperature is basically consistent with the external ambient temperature. The indoor area and the abnormal temperature difference are obtained to further judge the abnormal situation; if the current operating frequency of the smart home appliance is not 0Hz, it indicates that the working state is not standby. At this time, the smart home appliance adjusts the indoor temperature of the space by heating or cooling.

[0131] S203: Obtain the indoor area and abnormal temperature difference of the space where the smart home appliance is located.

[0132] Step S203 is similar to the above step S102 and will not be described again.

[0133] S204: Obtain the current recorded temperature of the smart home appliance.

[0134] The recorded temperature is used to indicate an auxiliary value for determining whether an abnormal situation exists in the space where the smart home appliance is located. When the smart home appliance does not make an abnormal situation determination, the recorded temperature may be 0°C, for example.

[0135] After obtaining the indoor area and abnormal temperature difference of the space where the smart home appliance is located, the recorded temperature of the smart home appliance is obtained again.

[0136] It is understandable that the recorded temperature is not detected by the detection device, and the calculation method of the recorded temperature is different according to the abnormal situation judgment logic under different working conditions; the initial recorded temperature is the pre-set temperature value obtained after the smart home appliance is powered on; after the abnormal situation is judged, the recorded temperature is re-assigned with different temperature values ​​according to different judgment logics, that is, the recorded temperature is continuously updated with multiple abnormal situation judgments. After the smart home appliance is powered on again, the initial recorded temperature can be the temperature value obtained after the smart home appliance executes the last judgment logic when it was powered on last time, or the initial temperature can be reset.

[0137] S205: Determine whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference; if so, execute step S206; if not, execute step S208.

[0138] The purpose of this step of judging whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference is to determine whether the temperature of the space where the smart home appliance is located is normal.

[0139] If the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference, it indicates that the temperature of the space where the smart home appliance is located is abnormal. At this time, it is necessary to further judge the recorded temperature to determine whether the smart home appliance executes the abnormal situation processing function.

[0140] If the difference between the indoor temperature and the recorded temperature is less than the abnormal temperature difference, it indicates that the temperature of the space where the smart home appliance is located is normal. At this time, the currently obtained indoor temperature is determined as the recorded temperature, and the working status and indoor temperature of the smart home appliance are re-obtained according to the preset cycle, and the logical judgment of the abnormal situation is performed again.

[0141] It can be understood that the abnormal temperature difference refers to the temperature change of the space where the smart home appliance is located. There is no negative number. Therefore, when calculating the difference between the indoor temperature and the recorded temperature, it is necessary to calculate the absolute value of the obtained difference to make the judgment result more accurate. The abnormal temperature difference may be a temperature change difference due to a sudden drop in temperature or a sudden rise in temperature. This embodiment does not impose any special restrictions on the type of abnormal situation, and only specifically describes the abnormal situation of a sudden rise in temperature.

[0142] For example, if the indoor temperature is 200℃, the abnormal temperature difference is 15℃, and the recorded temperature is 30℃, then the difference between the indoor temperature and the recorded temperature is 30℃, |200℃-30℃|=170℃>15℃, and the recorded temperature needs to be further judged at this time; if the indoor temperature is 30℃, the abnormal temperature difference is 15℃, and the recorded temperature is 0℃, then the difference between the indoor temperature and the recorded temperature is 30℃, |30℃-0℃|=30℃>15℃, and the indoor temperature of 30℃ is determined as the recorded temperature, that is, the recorded temperature = 30℃, and the working status and indoor temperature of the smart home appliance are re-obtained according to the preset cycle, and the logical judgment of the abnormal situation is performed again.

[0143] S206: Determine whether the recorded temperature is not equal to the first preset value; if so, execute step S207; if not, execute step S208.

[0144] The first preset value may be, for example, 0°C.

[0145] The purpose of this step of judging whether the recorded temperature is not equal to the first preset value is to further determine whether the temperature of the space where the smart home appliance is located is normal.

[0146] If the recorded temperature is not equal to the first preset value, it indicates that the temperature of the space where the smart home appliance is located is abnormal. At this time, it is determined that the smart home appliance executes the abnormal situation processing function.

[0147] If the recorded temperature is equal to the first preset value, it indicates that the result of the current logical judgment is that there is no abnormal situation in the space where the smart home appliance is located. At this time, the currently obtained indoor temperature is determined as the recorded temperature, and the working status and indoor temperature of the smart home appliance are re-obtained according to the preset cycle, and the logical judgment of the abnormal situation is performed again.

[0148] It can be understood that the situation where the recorded temperature is equal to the first preset value only occurs after the smart home appliance is powered on, when it is the first time to determine whether there is an abnormal situation in the current space.

[0149] For example, if the recorded temperature is 30℃, then 30℃≠0℃, and there is an abnormal temperature in the space where the smart home appliance is located. At this time, it is determined that the smart home appliance performs the abnormal situation processing function; if the indoor temperature is 30℃ and the recorded temperature is 0℃, then 0℃=0℃, and it is currently judged that there is no abnormal situation in the space where the smart home appliance is located. At this time, the indoor temperature of 30℃ is determined as the recorded temperature, that is, the recorded temperature=30℃, and the working status and indoor temperature of the smart home appliance are re-obtained according to the preset cycle, and the logical judgment of the abnormal situation is performed again.

[0150] S207: Determine that the smart home appliance executes an abnormal situation processing function.

[0151] S208: Determine that the recorded temperature is the indoor temperature.

[0152] After the recorded temperature is updated, the working status of the smart home appliance and the indoor temperature are re-obtained according to the preset cycle, and the logical judgment of the abnormal situation is performed again.

[0153] Optionally, reacquiring the working state of the smart home appliance and the indoor temperature according to a preset period includes:

[0154] According to the abnormal temperature difference, a prompt message is sent to the user terminal; feedback information sent by the user terminal is received; if the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal situation, the working status and indoor temperature of the smart home appliance are re-obtained according to a preset period.

[0155] Among them, the prompt information is used to remind the user that the space where the smart home appliance is located is not in an abnormal situation.

[0156] After determining that there is no abnormality in the space where the smart home appliance is currently located, a prompt message is sent to the user terminal based on the currently acquired abnormal temperature difference to interact with the user; based on the user's feedback, it is confirmed again that there is no abnormality in the current space, at which time the abnormal temperature difference can be adjusted; after adjusting the abnormal temperature difference, the working status and indoor temperature of the smart home appliance are re-acquired according to the preset cycle, and the adjusted abnormal temperature difference is used for logical judgment.

[0157] S209: Obtain the operation mode and current recorded temperature of the smart home appliance.

[0158] The operation mode is used to indicate the specific adjustment method of the smart home appliance for the current space temperature, and the operation mode includes: cooling mode and heating mode.

[0159] When the smart home appliance is in operation, the current operation mode and recorded temperature of the smart home appliance are obtained; different abnormal situation logical judgments are performed according to different operation modes.

[0160] S210: According to the operation mode and the recorded temperature, determine whether the indoor temperature meets the warning condition; if so, execute step S211; if not, execute step S208.

[0161] Among them, the warning condition is used to indicate whether the smart home appliance executes the abnormal situation processing function.

[0162] The purpose of this step of judging whether the indoor temperature meets the warning condition is to determine whether the temperature of the space where the smart home appliance is located is normal.

[0163] If the indoor temperature meets the warning conditions, it indicates that there is an abnormality in the space where the smart home appliance is located. At this time, the smart home appliance is determined to execute the abnormality processing function.

[0164] If the indoor temperature does not meet the warning conditions, it indicates that there is no abnormality in the space where the smart home appliance is located. At this time, according to the current operating mode of the smart home appliance, the corresponding calculation method is used to re-determine the recorded temperature, and the working status and indoor temperature of the smart home appliance are re-obtained according to the preset cycle, and the logical judgment of the abnormal situation is performed again.

[0165] Specifically, if the operating mode is a cooling mode, obtain a first preset temperature; determine whether the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature; if so, determine whether the recorded temperature is not equal to the first preset value; when the recorded temperature is not equal to the first preset value, determine that the indoor temperature meets the warning condition; when the recorded temperature is equal to the first preset value, determine that the recorded temperature is the difference between the indoor temperature and the first preset temperature; determine whether the indoor temperature is less than the difference between the first preset temperature and the second preset value; when the indoor temperature is less than the difference between the first preset temperature and the second preset value, determine that the indoor temperature meets the warning condition.

[0166] Among them, the first preset temperature is used to indicate the preset temperature value that can be achieved when the smart home appliance runs in cooling mode, for example, it can be 26°C; the second preset value is determined according to the fluctuation range of the temperature adjustment of the space in which the smart home appliance is located during the operation process, and the second preset value can be 2°C, for example.

[0167] When the smart home appliance is running in cooling mode, the current space temperature gradually decreases, the first preset temperature and the indoor temperature are obtained, and the difference between the indoor temperature and the first preset temperature is calculated; when the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, and the recorded temperature is not equal to the first preset value, the indoor temperature meets the warning condition, that is, there is an abnormal situation in the current space, and at this time, it is determined that the smart home appliance performs the abnormal situation processing function; if the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature or the recorded temperature is not equal to the first preset value, either of the two conditions is not met, it indicates that the smart home appliance determines that there is no abnormal situation in the current space, and at this time, the recorded temperature is determined to be the difference between the indoor temperature and the first preset temperature; it is determined whether the indoor temperature is less than the difference between the first preset temperature and the second preset value. If the indoor temperature is less than the difference between the first preset temperature and the second preset value, the indoor temperature meets the warning condition; if the indoor temperature is not less than the difference between the first preset temperature and the second preset value, the working state and indoor temperature of the smart home appliance are re-obtained according to the preset period, and the logic judgment of the abnormal situation is performed again.

[0168] For example, if the indoor temperature is 30°C and the recorded temperature is 0°C, the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, 30°C-26°C=4°C>0°C, but the recorded temperature is equal to the first preset value. At this time, there is no abnormal situation in the space where the smart home appliance is located, so the recorded temperature is determined to be the difference between the indoor temperature and the first preset temperature, that is, the recorded temperature is 4°C; if the obtained indoor temperature is 100°C and the recorded temperature is 4°C, then the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, 100°C-26°C=74°C>4°C, and 4°C≠0°C, which indicates that the indoor temperature rise rate is abnormal. At this time, it is determined that the smart home appliance executes the abnormal situation handling function.

[0169] Specifically, if the operating mode is heating mode, obtain the second preset temperature; determine whether the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature; if so, determine whether the recorded temperature is not equal to the first preset value; when the recorded temperature is not equal to the first preset value, determine that the indoor temperature meets the warning condition; when the recorded temperature is equal to the first preset value, determine that the recorded temperature is the difference between the second preset temperature and the indoor temperature; determine whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value; when the indoor temperature is greater than the sum of the second preset temperature and the second preset value, determine that the indoor temperature meets the warning condition.

[0170] The second preset temperature is used to indicate a preset achievable temperature value when the smart home appliance runs in heating mode, for example, it may be 20°C.

[0171] When the smart home appliance is running in heating mode, the current space temperature gradually rises, the second preset temperature and the indoor temperature are obtained, and the difference between the second preset temperature and the indoor temperature is calculated; when the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature, and the recorded temperature is not equal to the first preset value, the indoor temperature meets the warning condition, that is, there is an abnormal situation in the current space, and at this time, it is determined that the smart home appliance performs the abnormal situation processing function; if the difference between the indoor temperature and the second preset temperature is greater than the recorded temperature or the recorded temperature is not equal to the first preset value, either of the two conditions is not met, it indicates that the smart home appliance has determined that there is no abnormal situation in the current space, and at this time, the recorded temperature is determined to be the difference between the second preset temperature and the indoor temperature; it is determined whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value. If the indoor temperature is greater than the sum of the second preset temperature and the second preset value, the indoor temperature meets the warning condition; if the indoor temperature is not greater than the sum of the second preset temperature and the second preset value, the working state and indoor temperature of the smart home appliance are re-obtained according to the preset period, and the logic judgment of the abnormal situation is performed again.

[0172] It is understandable that when the smart home appliance is in heating mode, the indoor ambient temperature gradually rises. If there is an abnormal situation, such as a fire, the indoor temperature will rise suddenly. At this time, the difference between the second preset temperature and the indoor temperature is a negative value, so it is necessary to calculate the absolute value of the difference between the two to improve the logical judgment process.

[0173] For example, if the second preset temperature is 20℃ and the indoor temperature is 10℃, and the recorded temperature is 0℃, then the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature, 20℃-10℃=10℃>0℃, but the recorded temperature is equal to the first preset value. At this time, there is no abnormality in the space where the smart home appliance is located, so the recorded temperature is determined to be the difference between the second preset temperature and the indoor temperature, that is, the recorded temperature is 10℃; if the obtained indoor temperature is 80℃ and the recorded temperature is 10℃, then the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, |20℃-80℃|=60℃>10℃, and 10℃≠0℃, which indicates that the indoor temperature rise rate is abnormal. At this time, it is determined that the smart home appliance executes the abnormal situation handling function.

[0174] S211: Determine that the smart home appliance executes an abnormal situation processing function.

[0175] The abnormal situation handling method provided in this embodiment obtains the working state of the smart home appliance and the indoor temperature of the space where it is located; when the working state of the smart home appliance is not working, obtains the indoor area, abnormal temperature difference and recorded temperature of the space where the smart home appliance is located; determines whether the smart home appliance performs the abnormal situation handling function according to the indoor temperature, abnormal temperature difference and recorded temperature; when the working state of the smart home appliance is working, obtains the operation mode and current recorded temperature of the smart home appliance, and determines whether the indoor temperature meets the early warning condition; determines whether the smart home appliance performs the abnormal situation handling function according to the judgment result. This method can be applied to a variety of scenarios, improves the experience of the home environment, realizes real-time monitoring of abnormal situations, improves the functionality of smart home appliances, improves the monitoring strategy of abnormal situations, and improves the user experience.

[0176] Figure 3 The process of the abnormal situation handling method provided in the embodiment of the present application Figure 3 .like Figure 3 As shown, in this embodiment Figure 2 Based on the embodiment, the abnormal situation processing method is further described. The abnormal situation processing method shown in this embodiment further includes:

[0177] S301: Obtain the indoor noise value and the recorded temperature of the space where the smart home appliance is located.

[0178] The detection device installed inside the smart home appliance can detect the sound changes in the space where the smart home appliance is currently located. According to the detection results, the real-time noise value of the space where the smart home appliance is located can be obtained, that is, the indoor noise value can be obtained; and the current recorded temperature of the smart home appliance can be obtained.

[0179] For example, a sound detection device is used to perform real-time detection of the sound in the space where the smart home appliance is located. The sound detection device may be a decibel meter, the current indoor noise value may be 50 decibels, and the recorded temperature may be 0°C.

[0180] S302: Determine whether the indoor noise value exceeds a preset noise value; if so, execute step S303; if not, execute step S304.

[0181] The preset noise value is used to indicate a threshold for judging whether there is an abnormal situation in the space where the smart home appliance is located, for example, it may be 75 decibels.

[0182] The purpose of this step of judging whether the indoor noise value exceeds the preset noise value is to determine whether the temperature of the space where the smart home appliance is located is normal.

[0183] If the indoor noise value exceeds the preset noise value, it indicates that an abnormal situation exists in the space where the smart home appliance is located. At this time, the smart home appliance is determined to execute the abnormal situation processing function.

[0184] If the indoor noise value does not exceed the preset noise value, it indicates that there is no abnormality in the space where the smart home appliance is located. At this time, the recorded temperature is redetermined to speed up the judgment process of whether the indoor temperature meets the warning conditions. The method of redetermining the recorded temperature is related to the working status and operation mode of the smart home appliance.

[0185] It is understandable that the smart home appliance determines whether there is an abnormality in the current space based on the indoor temperature or the indoor noise value, and there is no clear order of execution for the two judgment methods. They can be executed simultaneously, or the indoor temperature judgment logic can be performed first and then the indoor noise value judgment logic. Among them, the first preset temperature, the second preset temperature and the preset noise value can all be pre-set according to the user's usage habits.

[0186] For example, if the currently acquired indoor noise value is 80 decibels, and 80 decibels is greater than 75 decibels, it indicates that there is an abnormal situation in the space where the smart home appliance is currently located. At this time, it is determined that the smart home appliance starts to execute the abnormal situation processing function; if the currently acquired indoor noise value is 60 decibels, and 60 decibels is less than 75 decibels, it indicates that there is no abnormal situation in the space where the smart home appliance is currently located. At this time, the recorded temperature is re-determined, and the indoor noise value is acquired again to make an abnormal situation judgment.

[0187] S303: Determine that the smart home appliance executes an abnormal situation processing function.

[0188] S304: Re-determine the recorded temperature.

[0189] The abnormal situation handling method provided in this embodiment obtains the indoor noise value and recorded temperature of the space where the smart home appliance is located, and determines whether the indoor noise value exceeds the preset noise value; if the indoor noise value exceeds the preset noise value, the smart home appliance is determined to perform the abnormal situation handling function; if the indoor noise value does not exceed the preset noise value, the recorded temperature is re-determined and the indoor noise value is re-obtained. This method can be applied to a variety of scenarios, improves the experience of the home environment, realizes real-time monitoring of abnormal situations, improves the monitoring strategy of abnormal situations, and improves the user experience.

[0190] Figure 4 This is a schematic diagram of the structure of the abnormal situation processing device provided by this application. Figure 4 As shown, the present application provides an abnormal situation processing device, and the abnormal situation processing device 300 includes:

[0191] The acquisition module 301 is used to acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located.

[0192] The acquisition module 301 is also used to acquire the indoor area and abnormal temperature difference of the space where the smart home appliance is located when the smart home appliance is in the standby state. The abnormal temperature difference is used to indicate the temperature change within a preset period when the smart home appliance is in the standby state.

[0193] The determination module 302 is used to determine whether the smart home appliance executes an abnormal situation processing function according to the difference between the indoor temperature and the abnormal temperature.

[0194] Optionally, the acquisition module 301 is further used to obtain the current recorded temperature of the smart home appliance.

[0195] The abnormal situation processing device further includes: a judgment module 303.

[0196] The judging module 303 is used to judge whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference.

[0197] If the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference, the judgment module 303 is further used to judge whether the recorded temperature is not equal to a first preset value.

[0198] The determination module 302 is specifically configured to determine that the smart home appliance executes an abnormal situation processing function when the recorded temperature is not equal to the first preset value.

[0199] The determination module 302 is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and to re-acquire the working state and indoor temperature of the smart home appliance according to a preset period.

[0200] Optionally, the abnormal situation processing device also includes: a sending module 304.

[0201] The sending module 304 is used to send prompt information to the user terminal according to the abnormal temperature difference, and the prompt information is used to prompt the user that the space where the smart home appliance is located is not in an abnormal situation.

[0202] The acquisition module 301 is further configured to receive feedback information sent by a user terminal.

[0203] If the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal state, the acquisition module 301 is further used to re-acquire the working status and indoor temperature of the smart home appliance according to a preset period.

[0204] Optionally, the acquisition module 301 is further used to acquire the operation mode and recorded temperature of the smart home appliance, and the operation mode includes: cooling mode and heating mode.

[0205] The judgment module 303 is further used to judge whether the indoor temperature meets the warning condition according to the operation mode and the recorded temperature, and the warning condition is used to indicate whether the smart home appliance executes an abnormal situation processing function.

[0206] If the indoor temperature meets the warning condition, the determination module 302 is specifically used to determine that the smart home appliance executes an abnormal situation processing function.

[0207] Optionally, if the operation mode is the cooling mode, the acquisition module 301 is further used to acquire a first preset temperature.

[0208] The judging module 303 is further configured to judge whether the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature.

[0209] If the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, the judgment module 303 is further used to judge whether the recorded temperature is not equal to the first preset value.

[0210] The determination module 302 is further configured to determine that the indoor temperature satisfies the warning condition when the recorded temperature is not equal to the first preset value.

[0211] The determination module 302 is further configured to determine, when the recorded temperature is equal to the first preset value, that the recorded temperature is the difference between the indoor temperature and the first preset temperature.

[0212] The judging module 303 is further configured to judge whether the indoor temperature is less than a difference between the first preset temperature and a second preset value.

[0213] The determination module 302 is further configured to determine that the indoor temperature meets the warning condition when the indoor temperature is less than the difference between the first preset temperature and the second preset value.

[0214] Optionally, if the operation mode is the heating mode, the acquisition module 301 is further used to acquire a second preset temperature.

[0215] The judging module 303 is further configured to judge whether the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature.

[0216] If the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature, the judging module 303 is further configured to judge whether the recorded temperature is not equal to the first preset value.

[0217] The determination module 302 is further configured to determine, when the recorded temperature is equal to the first preset value, that the recorded temperature is the difference between the second preset temperature and the indoor temperature.

[0218] The judging module 303 is further configured to judge whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value.

[0219] The determination module 302 is further configured to determine that the indoor temperature meets a warning condition when the indoor temperature is greater than the sum of the second preset temperature and the second preset value.

[0220] Optionally, the acquisition module 301 is further used to obtain the indoor noise value and the recorded temperature of the space where the smart home appliance is located.

[0221] The judging module 303 is further configured to judge whether the indoor noise value exceeds a preset noise value.

[0222] If the indoor noise value exceeds the preset noise value, the determination module 302 is further used to determine that the smart home appliance executes an abnormal situation processing function.

[0223] If the indoor noise value does not exceed the preset noise value, the determination module 302 is further configured to re-determine the recorded temperature and re-acquire the indoor noise value according to a preset period.

[0224] Figure 5This is a schematic diagram of the structure of the abnormal situation handling device provided in this application. Figure 5 As shown, the present application provides an abnormal situation processing device, and the abnormal situation processing device 400 includes: a receiver 401, a transmitter 402, a processor 403 and a memory 404.

[0225] Receiver 401, used for receiving instructions and data;

[0226] A transmitter 402, used for sending instructions and data;

[0227] Memory 404, for storing computer-executable instructions;

[0228] The processor 403 is used to execute the computer-executable instructions stored in the memory 404 to implement the various steps performed by the abnormal situation processing method in the above embodiment. For details, please refer to the relevant description in the above abnormal situation processing method embodiment.

[0229] Optionally, the memory 404 may be independent or integrated with the processor 403 .

[0230] When the memory 404 is independently provided, the electronic device further includes a bus for connecting the memory 404 and the processor 403 .

[0231] The present application also provides a computer-readable storage medium, in which computer-executable instructions are stored. When a processor executes the computer-executable instructions, an abnormal situation processing method as executed by the abnormal situation processing device described above is implemented.

[0232] It will be appreciated by those skilled in the art that all or some of the steps, systems, and functional modules / units in the methods disclosed above may be implemented as software, firmware, hardware, and appropriate combinations thereof. In hardware implementations, the division between the functional modules / units mentioned in the above description does not necessarily correspond to the division of physical components; for example, a physical component may have multiple functions, or a function or step may be performed by several physical components in cooperation. Some or all physical components may be implemented as software executed by a processor, such as a central processing unit, a digital signal processor, or a microprocessor, or implemented as hardware, or implemented as an integrated circuit, such as an application-specific integrated circuit. Such software may be distributed on a computer-readable medium, which may include a computer storage medium (or non-transitory medium) and a communication medium (or temporary medium). As known to those skilled in the art, the term computer storage medium includes volatile and non-volatile, removable and non-removable media implemented in any method or technology for storing information (such as computer-readable instructions, data structures, program modules, or other data). Computer storage media include, but are not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tapes, magnetic disk storage or other magnetic storage devices, or any other medium that can be used to store the desired information and can be accessed by a computer. In addition, it is well known to those of ordinary skill in the art that communication media typically contain computer-readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave or other transport mechanism, and may include any information delivery media.

[0233] So far, the technical solution of the present application has been described in conjunction with the preferred embodiments shown in the accompanying drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present application is obviously not limited to these specific embodiments, and the above embodiments are only used to illustrate the technical solution of the present application rather than to limit it. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. However, these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

1. A method for handling abnormal situations, characterized in that: The method comprises: Acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located; When the smart home appliance is in a standby state, obtaining an indoor area and an abnormal temperature difference of a space where the smart home appliance is located, wherein the abnormal temperature difference is used to indicate a temperature change within a preset period when the smart home appliance is in a standby state; According to the indoor temperature and the abnormal temperature difference, it is determined whether the smart home appliance executes an abnormal situation processing function.

2. The method according to claim 1, characterized in that The step of determining whether the smart home appliance executes an abnormal situation processing function according to the difference between the indoor temperature and the abnormal temperature includes: Obtaining the current recorded temperature of the smart home appliance; Determining whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference; If yes, determining whether the recorded temperature is not equal to a first preset value; When the recorded temperature is not equal to the first preset value, determining that the smart home appliance performs an abnormal situation processing function; When the recorded temperature is equal to the first preset value, the recorded temperature is determined to be the indoor temperature, and the working state and the indoor temperature of the smart home appliance are reacquired according to a preset period.

3. The method according to claim 2, characterized in that The re-obtaining the working state and indoor temperature of the smart home appliance according to a preset period includes: Sending a prompt message to a user terminal according to the abnormal temperature difference, wherein the prompt message is used to prompt the user that the space where the smart home appliance is located is not currently in an abnormal situation; Receiving feedback information sent by a user terminal; If the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal situation, the working status and indoor temperature of the smart home appliance are re-obtained according to a preset period.

4. The method according to claim 1, characterized in that: The working state includes: a running state and a standby state. When the working state of the smart home appliance is in the running state, the method further includes: Acquire the operation mode and recorded temperature of the smart home appliance, wherein the operation mode includes: cooling mode and heating mode; According to the operation mode and the recorded temperature, determining whether the indoor temperature meets a warning condition, wherein the warning condition is used to indicate whether the smart home appliance performs an abnormal situation processing function; If so, it is determined that the smart home appliance performs an abnormal situation processing function.

5. The method according to claim 4, characterized in that The determining, according to the operating mode and the recorded temperature, whether the indoor temperature meets the warning condition includes: If the operation mode is the cooling mode, obtaining a first preset temperature; Determining whether the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature; If yes, determining whether the recorded temperature is not equal to a first preset value; When the recorded temperature is not equal to the first preset value, determining that the indoor temperature meets the warning condition; When the recorded temperature is equal to the first preset value, determining the recorded temperature to be the difference between the indoor temperature and the first preset temperature; Determining whether the indoor temperature is less than a difference between the first preset temperature and a second preset value; When the indoor temperature is less than the difference between the first preset temperature and the second preset value, it is determined that the indoor temperature meets the warning condition.

6. The method according to claim 5, characterized in that The determining, according to the operating mode and the recorded temperature, whether the indoor temperature meets the early warning condition further includes: If the operation mode is the heating mode, obtaining a second preset temperature; Determining whether the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature; If yes, determining whether the recorded temperature is not equal to the first preset value; When the recorded temperature is not equal to the first preset value, determining that the indoor temperature meets the warning condition; When the recorded temperature is equal to the first preset value, determining the recorded temperature to be the difference between the second preset temperature and the indoor temperature; Determining whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value; When the indoor temperature is greater than the sum of the second preset temperature and the second preset value, it is determined that the indoor temperature meets the warning condition.

7. The method according to claim 2 or 4, characterized in that: The method further comprises: Obtaining the indoor noise value and the recorded temperature of the space where the smart home appliance is located; Determining whether the indoor noise value exceeds a preset noise value; If yes, determining that the smart home appliance performs an abnormal situation processing function; If not, the recorded temperature is re-determined, and the indoor noise value is re-obtained according to a preset period.

8. An abnormal situation handling device, characterized in that: include: An acquisition module, used to acquire the working status of the smart home appliance and the indoor temperature of the space where the smart home appliance is located; The acquisition module is further used to acquire the indoor area and abnormal temperature difference of the space where the smart home appliance is located when the smart home appliance is in the standby state, wherein the abnormal temperature difference is used to indicate the temperature change within a preset period when the smart home appliance is in the standby state; The determination module is used to determine whether the smart home appliance executes an abnormal situation processing function according to the difference between the indoor temperature and the abnormal temperature.

9. An abnormal situation handling device, characterized in that: include: Memory; processor; Wherein, the memory stores computer-executable instructions; The processor executes the computer-executable instructions stored in the memory to implement the abnormal situation processing method according to any one of claims 1 to 7.

10. A computer storage medium, characterized in that: The computer storage medium stores computer executable instructions, and when the computer executable instructions are executed by the processor, they are used to implement the abnormal situation processing method according to any one of claims 1 to 7.

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