Elevator emergency rescue method and system, electronic equipment and storage medium

Abstract

The invention provides an elevator emergency rescue method and system, electronic equipment and a storage medium, and belongs to the field of public safety. The method comprises the steps that when elevator alarm information is received, the response time and the non-response frequency of each flow of rescue units of all levels signed by an elevator are recorded, and the average response time is calculated according to the response time and the non-response frequency; and calculating the timeliness ratio of each level of response rescue unit according to the response time, the non-response frequency, the timely response frequency and the historical record of each level of response rescue unit, and supervising and urging the rescue unit according to the timeliness ratio. By introducing a supervision mechanism to a standard emergency rescue process, the response speed of response units at all levels to elevator trapped people accidents can be effectively improved, the rescue efficiency and success rate are improved, the influence of the elevator accidents on life and property of people is reduced, meanwhile, emergency resources can be scheduled and managed in a unified mode through the standardized emergency rescue process, and the emergency rescue efficiency is improved. And effective utilization of resources is achieved.

Description

Technical Field

[0001] The present invention belongs to the field of public safety technology, and specifically relates to an elevator emergency rescue method, system, electronic equipment and storage medium. Background Art

[0002] Automation technology is a key technology field, which is of great significance to improving production efficiency, improving the quality of life and promoting social progress. With the continuous advancement of technology and the continuous expansion of application fields, automation technology will continue to make important contributions to the development of human society. Introducing automation technology into the process can significantly reduce the links of manual operation, reduce labor costs, accurately control process operation, optimize task allocation and scheduling, reduce waiting and delays, and reduce risks and safety hazards in work. The process engine is a necessary technology to realize process automation.

[0003] Process engine technology is an important computer application technology that can realize the automatic flow of business processes in a computer environment. The process engine enables multiple participants to pass messages and perform tasks according to established rules to achieve a common goal. By introducing a process engine, business processes can be improved, work efficiency can be improved, and resource utilization can be maximized. At the same time, for elevator emergency rescue, the introduction of a process engine can standardize the entire process, reduce errors caused by manual operations, and improve the flexibility and adaptability of emergency rescue work, so that it can better cope with various complex situations.

[0004] With the development of process engine technology, the original purpose of process engine is to make process design, management and execution intuitive and efficient, and it has become more focused on user experience and interactivity, while enhancing business rules, event triggering and asynchronous processing capabilities. Through the event triggering and business rules of the process engine, the process business can be enhanced in a targeted manner to meet specific needs. Summary of the invention

[0005] The purpose of the embodiments of the present invention is to provide an elevator emergency rescue method, system, electronic device and storage medium, which are used to reduce delays caused by human factors and ensure that in the event of an elevator failure or emergency, rescue personnel can quickly arrive at the scene and perform timely and effective rescue.

[0006] In a first aspect, an embodiment of the present application provides an elevator emergency rescue method, comprising: When receiving the elevator alarm information, record the response time and number of non-response of each process of the rescue units at all levels contracted by the elevator, and calculate the average response time based on the response time and number of non-response; The timeliness rate of response and rescue units at all levels is calculated based on their response time, number of unresponses, number of timely responses and historical records, and the rescue units are supervised based on the timeliness rate.

[0007] Optionally, when receiving the elevator alarm information, the elevator emergency rescue method further includes: The image inside the elevator is acquired through the camera, and analyzed through visual recognition technology and image processing technology to identify the actions of people in front of the alarm button or phone and eliminate accidental human touches.

[0008] Optionally, when an elevator alarm message is received, the response time and number of non-response times of each process of the rescue units at all levels contracted by the elevator are recorded, including: When receiving the elevator alarm information, if the first-level rescue unit does not respond to the rescue, the first trigger script task will upgrade the first-level rescue to the second-level rescue and transfer it to the second-level rescue unit, recording the first-level rescue unit's failure to respond to the rescue in time; When an elevator alarm message is received, if the first-level rescue unit responds to the rescue, the second script task is triggered and the rescue response time is recorded.

[0009] Optionally, calculate the average response time according to the following formula: ; In the formula, represents the average response time, Indicates the response time, Indicates the non-response penalty time. express.

[0010] Optionally, calculate the timeliness rate according to the following formula: ; In the formula, are the coefficients of the polynomial, is the history parameter, is the average response time, is the error term.

[0011] Optionally, calculate the history parameter according to the following formula:

[0012] In the formula, is a weight parameter, which is used to indicate the impact of timely response and untimely response records on the historical record parameters. It is Time to timely response, It is Time of untimely response, To ensure timely response times, The number of untimely responses.

[0013] Optionally, the elevator emergency rescue method also includes: after querying the elevator information and confirming that a person is trapped, if the average response time of the rescue unit is longer than the standardized process response time, a timed script task is triggered to contact the rescue unit at preset time intervals to urge it to carry out the rescue task.

[0014] In a second aspect, an embodiment of the present application further provides an elevator emergency rescue system, comprising: A calculation unit, for recording the response time and the number of non-response times of each process of the rescue units at all levels contracted by the elevator when receiving the elevator alarm information, and calculating the average response time according to the response time and the number of non-response times; The supervision unit is used to calculate the timeliness rate of the response and rescue units at all levels according to the response time, number of unresponses, number of timely responses and historical records of the response and rescue units at all levels, and supervise the rescue units according to the timeliness rate.

[0015] In a third aspect, an embodiment of the present application further provides an electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the above-mentioned elevator emergency rescue method when executing the program.

[0016] In a fourth aspect, an embodiment of the present application further provides a storage medium on which a computer program is stored, and when the computer program is executed by a processor, the steps of the above-mentioned elevator emergency rescue method are implemented.

[0017] It can be seen from the above technical solutions that the present invention has the following advantages: In the elevator emergency rescue method, system, electronic device and storage medium provided by the present application, when an elevator alarm message is received, the response time and number of non-response of each process of the rescue units at all levels contracted by the elevator are recorded, and the average response time is calculated based on the response time and number of non-response; the timeliness rate of the rescue units at all levels is calculated based on the response time, number of non-response, number of timely responses and historical records of the rescue units at all levels, and the rescue units are supervised based on the timeliness rate. By introducing a supervision mechanism into the standard emergency rescue process, the response speed of the response units at all levels to elevator entrapment accidents can be effectively improved, the rescue efficiency and success rate can be improved, and the impact of elevator accidents on people's lives and property can be reduced. At the same time, the standardized emergency rescue process can uniformly dispatch and manage emergency resources to achieve effective resource utilization. BRIEF DESCRIPTION OF THE DRAWINGS

[0018] In order to more clearly illustrate the technical solution of the present invention, the accompanying drawings required for use in the description will be briefly introduced below. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention. For ordinary technicians in this field, other accompanying drawings can be obtained based on these accompanying drawings without paying creative work.

[0019] Figure 1 An implementation flow chart of an elevator emergency rescue method provided by an embodiment of the present invention; Figure 2 An emergency rescue flow chart that complies with the Bpmn specification provided by an embodiment of the present invention; Figure 3 A flowchart for determining rescue behavior and rescue time provided by an embodiment of the present invention; Figure 4 A supervised emergency rescue process of Bpmn standard provided in an embodiment of the present invention; Figure 5 A schematic diagram of the structure of an elevator emergency rescue system provided by an embodiment of the present invention; Figure 6 A schematic diagram of the hardware structure of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0020] In the detailed description below, various embodiments of the present disclosure will be described more fully. The present disclosure may have various embodiments, and adjustments and changes may be made therein. However, it should be understood that there is no intention to limit the various embodiments of the present disclosure to the specific embodiments disclosed herein, but rather the present disclosure should be understood to cover all adjustments, equivalents and / or alternatives that fall within the spirit and scope of the various embodiments of the present disclosure.

[0021] Hereinafter, the terms "include" or "may include" that may be used in various embodiments of the present disclosure indicate the presence of the disclosed functions or operations, and do not limit the addition of one or more functions or operations. In addition, as used in various embodiments of the present disclosure, the terms "include", "have" and their cognates are intended only to indicate specific features, numbers, steps, operations, or combinations of the foregoing items, and should not be understood as first excluding the presence of one or more other features, numbers, steps, operations, or combinations of the foregoing items or the possibility of adding one or more features, numbers, steps, operations, or combinations of the foregoing items.

[0022] In various embodiments of the present disclosure, the expression "or" or "at least one of A or / and B" includes any combination or all combinations of the words listed at the same time. For example, the expression "A or B" or "at least one of A or / and B" may include A, may include B, or may include both A and B.

[0023] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0024] See also Figure 1 The figure is a flow chart of an elevator emergency rescue method in a specific embodiment, which includes the following execution steps: Step 100: When the elevator alarm information is received, the response time and the number of non-response times of each process of the rescue units at all levels contracted by the elevator are recorded, and the average response time is calculated based on the response time and the number of non-response times.

[0025] Specifically, after the accident is confirmed, if there are casualties, the safety supervision and management department should be reported immediately, and 110 and 120 should be notified. The first-level response should be initiated first. The first-level response unit is the rescue entity for elevator emergency response, and is the elevator contracted maintenance unit that implements on-site rescue. After the first-level response is initiated, if the person in charge of rescue in the first-level response unit cannot be contacted or cannot arrive at the scene within 30 minutes, the second-level response is initiated. The second-level response unit is an emergency rescue agency that can implement on-site rescue in the corresponding area. If rescue cannot be implemented immediately after the second-level response is initiated, the third-level response is initiated. The third-level response is the fire rescue department. After receiving the response, the unit initiates on-site rescue. During the on-site rescue phase, the system tracks the location of the rescue personnel in real time through the App and provides route navigation to ensure the arrival of the rescue personnel. After the rescue is completed, the on-site rescue situation is recorded and the rescue situation feedback is provided. At the same time, the person who reported the incident is revisited, a satisfaction survey is conducted, and the results of the revisit are submitted. The final data archiving is completed. The flowchart that complies with the Bpmn specification is as follows Figure 2 shown.

[0026] In some embodiments, when an elevator alarm message is received, the elevator emergency rescue method further includes: acquiring images inside the elevator through a camera, and analyzing the images inside the elevator through visual recognition technology and image processing technology, identifying the actions of people in front of the alarm button or phone, and eliminating accidental human touches.

[0027] Preferably, the average response time is calculated according to the following formula: ; In the formula, represents the average response time, Indicates the response time, Indicates the non-response penalty time. express.

[0028] Step 101: Calculate the timeliness rate of the response rescue units at all levels according to the response time, number of unresponses, number of timely responses and historical records of the response rescue units at all levels, and supervise the rescue units according to the timeliness rate.

[0029] Preferably, the timeliness rate is calculated according to the following formula: ; In the formula, are the coefficients of the polynomial, is the history parameter, is the average response time, is the error term.

[0030] Preferably, the historical record parameter is calculated according to the following formula:

[0031] In the formula, is a weight parameter, which is used to indicate the impact of timely response and untimely response records on the historical record parameters. It is Time to timely response, It is Time of untimely response, To ensure timely response times, The number of untimely responses.

[0032] From the above formula, it can be seen that the historical record parameter is affected by the response time. The faster the response time, the higher the historical record parameter, which indicates that the rescue unit responds more promptly to the trapped accident. When the timeliness rate is lower than the threshold, after the corresponding rescue response is initiated, the response task is initiated to supervise it.

[0033] In some embodiments, the elevator emergency rescue method also includes: after querying the elevator information and confirming that a person is trapped, if the average response time of the rescue unit is longer than the standardized process response time, a timed script task is triggered to contact the rescue unit at preset time intervals to urge it to implement the rescue task.

[0034] In this embodiment, by introducing a supervision mechanism into the standard emergency rescue process, the response speed of the first-level and second-level response units to elevator entrapment accidents can be effectively improved, the rescue efficiency and success rate can be improved, and the impact of elevator accidents on people's lives and property can be reduced. At the same time, the standardized emergency rescue process can unify the dispatch and management of emergency resources to achieve effective use of resources.

[0035] In some embodiments, see Figure 3 As shown, when executing step 100, the following steps may be specifically performed: S1: When an elevator alarm message is received, if the first-level rescue unit does not respond to the rescue, the first trigger script task will upgrade the first-level rescue to the second-level rescue and transfer it to the second-level rescue unit, recording the failure of the first-level rescue unit to respond to the rescue in time.

[0036] S2: When an elevator alarm message is received, if the first-level rescue unit responds to the rescue, the second script task is triggered and the rescue response time is recorded.

[0037] In an embodiment of the present invention, based on step 100, a possible embodiment is given below to illustrate its specific implementation in a non-limiting manner.

[0038] After confirming the accident, if there are casualties, immediately report it to the safety supervision and management department, notify 110 and 120, and when the first-level rescue unit fails to respond within the average response time, the script task is triggered at the same time to upgrade the first-level rescue to the second-level rescue. The process flows to the second-level rescue unit of the elevator, and the failure of the unit to respond to the rescue in time is recorded. After the first-level rescue unit responds to the rescue, the script task is triggered to record its response time for this rescue. After querying the elevator information and confirming that the trapped person has occurred, if the average response time of the rescue unit is longer than the standardized process response time, the scheduled script task is triggered to contact the rescue unit at regular intervals to urge it to implement the rescue task. The same applies to the second-level response rescue agency. During the on-site rescue stage, the system tracks the location of the rescue personnel in real time through the App and provides route navigation to ensure the arrival of the rescue personnel. After the rescue is completed, the on-site rescue situation is recorded and the rescue situation feedback is provided. At the same time, the person who called the police is visited to conduct a satisfaction survey and submit the results of the follow-up visit. The final data archiving is completed, and its Bpmn flow chart is as follows Figure 4 shown.

[0039] It should be understood that the order of execution of the steps in the above embodiment does not necessarily mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiment of the present invention.

[0040] like Figure 5 As shown, the following is an embodiment of the elevator emergency rescue system provided by the embodiment of the present disclosure, which belongs to the same inventive concept as the elevator emergency rescue method of the above-mentioned embodiments. For details not described in detail in the embodiment of the elevator emergency rescue system, please refer to the embodiment of the above-mentioned elevator emergency rescue method.

[0041] The calculation unit 50 is used to record the response time and the number of non-response times of each process of the rescue units at all levels contracted by the elevator when the elevator alarm information is received, and calculate the average response time according to the response time and the number of non-response times; The supervision unit 51 is used to calculate the timeliness rate of the response rescue units at all levels according to the response time, number of unresponses, number of timely responses and historical records of the response rescue units at all levels, and supervise the rescue units according to the timeliness rate.

[0042] In some embodiments, the flowable process engine is used to circulate the emergency rescue process, which can deploy processes that comply with the Bpmn2.0 specification. Therefore, the system uses the node configuration method to generate a flowchart that complies with the Bpmn specification. The system part has the following operations: operation area, node list, and function area. The operation area is responsible for visually dragging nodes that comply with the Bpmn specification, and can right-click to set the node task type, configure the node operation, and configure the specific work of the link. The node list is to display the nodes that comply with the Bpmn specification, which can be dragged to the operation area for generating a flowchart. The function area includes information such as exporting XML data for generating a flowchart, configuring the operation permissions of each link, etc. The system includes a process operation interface for the agent to initiate the process. The agent fills in the work order according to the trapped person's help information and initiates the process. At the same time, the system supports the access of IoT devices, and the agent can check whether the request for help is true by checking the elevator video. The agent records the on-site rescue situation through the system, obtains the feedback information of the rescuer, and records and manages the archived process work order. At the same time, personnel from each unit can view the rescue start notification, report the rescue situation, and record the rescue node through the system. At the same time, the system records the response time of each unit, visualizes the response time, and analyzes the response time. At the same time, the backend uses the flowable process engine to customize the development and data storage of each link, and develops the response script function.

[0043] Figure 6 It is a schematic diagram of the hardware structure of an electronic device for implementing various embodiments of the present invention.

[0044] The elevator emergency rescue method provided in the embodiment of the present application can be applied to electronic devices. Those skilled in the art will appreciate that the electronic device structure involved in the embodiment of the present invention does not constitute a limitation on the electronic device, and the electronic device may include more or less components than shown, or combine certain components, or arrange different components. In the embodiment of the present invention, the electronic device includes but is not limited to a laptop computer, a desktop computer, a workbench, a personal digital assistant, a server, a blade server, a mainframe computer, and other suitable computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples, and are not intended to limit the implementation of the embodiments of the present application described and / or required herein.

[0045] The electronic device may include a processor, an external memory interface, an internal memory, a universal serial bus (USB) interface, a charging management module, a power management module, a battery, a wireless communication module, an audio module, a speaker, a microphone, a sensor module, buttons, a camera, a display, and a SIM card interface, etc.

[0046] It is to be understood that the structure illustrated in the embodiments of the present application does not constitute a specific limitation on the electronic device. In other embodiments of the present application, the electronic device may include more or fewer components than shown in the figure, or combine certain components, or split certain components, or arrange the components differently. The components shown in the figure may be implemented in hardware, software, or a combination of software and hardware.

[0047] The processor may include one or more processing units, for example, the processor may include a central processing unit (CPU), an application processor (AP), a modem processor, a graphics processing unit (GPU), an image signal processor (ISP), a controller, a memory, a video codec, a digital signal processor (DSP), a baseband processor, and / or a neural-network processing unit (NPU), etc. Among them, different processing units may be independent devices or integrated into one or more processors.

[0048] The processor can be the nerve center and command center of the electronic device. The controller can generate an operation control signal according to the instruction operation code and timing signal to complete the control of fetching and executing instructions.

[0049] A memory may also be provided in the processor for storing instructions and data. In some embodiments, the memory in the processor is a cache memory. The memory may store instructions or data that the processor has just used or is cyclically used. If the processor needs to use the instruction or data again, it may be directly called from the memory. This avoids repeated access, reduces the waiting time of the processor, and thus improves system efficiency.

[0050] The external memory interface can be used to connect an external memory card, such as a MicroSD card, to expand the storage capacity of the electronic device. The external memory card communicates with the processor through the external memory interface to implement data storage functions. For example, files such as music and videos can be saved in the external memory card.

[0051] The internal memory can be used to store computer executable program codes, which include instructions. The processor executes various functional applications and data processing of the electronic device by running the instructions stored in the internal memory. The internal memory may include a program storage area and a data storage area. The internal memory may include a high-speed random access memory and may also include a non-volatile memory, such as at least one disk storage device, a flash memory device, a universal flash storage (UFS), etc.

[0052] The wireless communication function of an electronic device can be realized through an antenna, a wireless communication module, a modem processor, and a baseband processor.

[0053] The wireless communication module can provide wireless communication solutions for electronic devices, including wireless local area networks (WLAN) (such as wireless fidelity (Wi-Fi) networks), Bluetooth (BT), global navigation satellite system (GNSS), frequency modulation (FM), near field communication (NFC), infrared technology (IR), etc.

[0054] Electronic devices can implement audio functions, etc. through audio modules, speakers, receivers, microphones, headphone jacks, and application processors.

[0055] Electronic devices can achieve shooting functions through ISP, camera, video codec, GPU, display and application processor.

[0056] Electronic devices can achieve display functions through GPU, display screen and application processor.

[0057] The GPU is a microprocessor for image processing that connects the display screen and the application processor. The GPU is used to perform mathematical and geometric calculations for graphics rendering. The processor may include one or more GPUs that execute program instructions to generate or change display information.

[0058] The display screen is used to display images, videos, etc. The display screen includes a display panel.

[0059] The above electronic device realizes the technical solution of the subject title of the elevator emergency rescue method of this application, effectively improving the response speed of the first-level response unit and the second-level response unit to elevator entrapment accidents, improving the rescue efficiency and success rate, and reducing the impact of elevator accidents on people's lives and property. At the same time, the standardized emergency rescue process can uniformly dispatch and manage emergency resources, achieving the beneficial effect of effective resource utilization.

[0060] The storage medium provided in the present application stores a program product that can implement an elevator emergency rescue method.

[0061] The elevator emergency rescue method includes: when receiving the elevator alarm information, recording the response time and the number of non-response times of each process of the rescue units at all levels that have signed contracts with the elevator, and calculating the average response time based on the response time and the number of non-response times; calculating the timeliness rate of the response rescue units at all levels based on the response time, the number of non-response times, the number of timely responses and historical records of the response rescue units at all levels, and supervising the rescue units based on the timeliness rate.

[0062] In some possible implementations, the subject matter of the present disclosure, namely, elevator emergency rescue method and system, can be implemented in the form of a program product, which includes a program code. When the program product is run on a terminal device, the program code is used to enable the terminal device to execute the steps of various exemplary implementations of the present disclosure described in the above "Exemplary Method" section of this specification.

[0063] The storage medium of the present disclosure can adopt any combination of one or more readable media. The readable medium can be a readable signal medium or a readable storage medium. The readable storage medium can be, for example, but not limited to, a system, device or device of electricity, magnetism, light, electromagnetic, infrared, or semiconductor, or any combination of the above. More specific examples (non-exhaustive list) of readable storage media include: an electrical connection with one or more wires, a portable disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above.

[0064] The above description of the disclosed embodiments enables one skilled in the art to implement or use the present invention. Various modifications to these embodiments will be apparent to one skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the present invention. Therefore, the present invention will not be limited to the embodiments shown herein, but rather to the widest scope consistent with the principles and novel features disclosed herein.

Claims

1. An elevator emergency rescue method, characterized in that: include: When receiving the elevator alarm information, record the response time and number of non-response of each process of the rescue units at all levels contracted by the elevator, and calculate the average response time based on the response time and number of non-response; The timeliness rate of response and rescue units at all levels is calculated based on their response time, number of unresponses, number of timely responses and historical records, and the rescue units are supervised based on the timeliness rate.

2. The elevator emergency rescue method according to claim 1, characterized in that: When receiving the elevator alarm information, the elevator emergency rescue method further includes: The image inside the elevator is acquired through the camera, and analyzed through visual recognition technology and image processing technology to identify the actions of people in front of the alarm button or phone and eliminate accidental human touches.

3. The elevator emergency rescue method according to claim 1, characterized in that: When receiving elevator alarm information, record the response time and number of non-response of each process of the rescue units at all levels contracted by the elevator, including: When receiving the elevator alarm information, if the first-level rescue unit does not respond to the rescue, the first trigger script task will upgrade the first-level rescue to the second-level rescue and transfer it to the second-level rescue unit, recording the first-level rescue unit's failure to respond to the rescue in time; When an elevator alarm message is received, if the first-level rescue unit responds to the rescue, the second script task is triggered and the rescue response time is recorded.

4. The elevator emergency rescue method according to claim 1, characterized in that: The average response time is calculated according to the following formula: ； In the formula, represents the average response time, Indicates the response time, Indicates the non-response penalty time. express.

5. The elevator emergency rescue method according to claim 1, characterized in that: The timeliness rate is calculated according to the following formula: ； In the formula, are the coefficients of the polynomial, is the history parameter, is the average response time, is the error term.

6. The elevator emergency rescue method according to claim 5, characterized in that: The history parameter is calculated according to the following formula: In the formula, is a weight parameter, which is used to indicate the impact of timely response and untimely response records on the historical record parameters. It is Time to timely response, It is Time of untimely response, To ensure timely response times, The number of untimely responses.

7. The elevator emergency rescue method according to claim 1, characterized in that: The elevator emergency rescue method also includes: after querying the elevator information and confirming that a person is trapped, if the average response time of the rescue unit is longer than the standardized process response time, a timed script task is triggered to contact the rescue unit at preset time intervals to urge it to implement the rescue task.

8. An elevator emergency rescue system, characterized in that: include: A calculation unit, for recording the response time and the number of non-response times of each process of the rescue units at all levels contracted by the elevator when receiving the elevator alarm information, and calculating the average response time according to the response time and the number of non-response times; The supervision unit is used to calculate the timeliness rate of the response and rescue units at all levels according to the response time, number of unresponses, number of timely responses and historical records of the response and rescue units at all levels, and supervise the rescue units according to the timeliness rate.

9. An electronic device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein: When the processor executes the program, the steps of the elevator emergency rescue method according to any one of claims 1 to 7 are implemented.

10. A storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the steps of the elevator emergency rescue method according to any one of claims 1 to 7 are implemented.

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