Conversation device for customer service

Abstract

The utility model discloses an intercommunication device for customer service, and belongs to the technical field of intercommunication devices. Comprising a head-mounted frame body, earphone bodies are arranged at the two ends of the head-mounted frame body, microphone bodies are arranged at the bottom ends of one set of earphone bodies, rubber sleeves are arranged on the sides of the earphone bodies, mounting blocks are arranged at the ends of the rubber sleeves, and the mounting blocks extend into the earphone bodies and are in threaded connection with the earphone bodies. After the earphone is used for a long time, the rubber sleeve is rotated to drive the mounting block to rotate, so that the mounting block is separated from the interior of the earphone main body, the rubber sleeve can be cleaned and replaced, and meanwhile, air exchange between external air and air in the ventilation ring groove can be realized through the ventilation holes, so that a person can wear the earphone more comfortably; and meanwhile, a threaded adjusting rod drives a connecting plate to move, so that the connecting plate drives a fixing embedded rod to be embedded into a limiting fixing hole, and then the situation that a mounting block accidentally rotates and is disengaged is avoided.

Description

Technical Field

[0001] The utility model relates to the technical field of communication devices, in particular to a communication device for customer service. Background Art

[0002] In their daily work, customer service staff usually need to wear communication devices to communicate with customers. Currently, most of the communication devices used by customer service staff are divided into landlines and headsets. Headsets are usually connected to computers and can be used for Internet calls, etc., and have a wider range of uses.

[0003] In order to make the voice from the customer's side clearer and avoid the influence of the surrounding environment on the call quality, the headset is usually equipped with a rubber pad to ensure a better seal between the headset and the ear, and at the same time make it more comfortable to wear. However, after long-term use, foreign impurities and dust will be adsorbed on the rubber pad, and bacteria will also be adsorbed on the rubber pad. At this time, wearing it is easy to cause infection to the ear canal of the person, which is inconvenient to use. The fixing method between the rubber pad and the headset is mostly buckles or glue, which makes it inconvenient to disassemble, clean and replace. For this reason, we propose a call device for customer service to solve the above problems. Utility Model Content

[0004] The purpose of the utility model is to solve the shortcomings of the prior art involved in the background technology and to propose a communication device for customer service.

[0005] In order to achieve the above purpose, the utility model adopts the following technical solutions:

[0006] A customer service communication device, comprising a head-mounted frame, both ends of the head-mounted frame are provided with earphone bodies, a microphone body is provided at the bottom end of one group of the earphone bodies, a rubber sleeve is provided on the side of the earphone body, a mounting block is provided at the end of the rubber sleeve, the mounting block extends to the inside of the earphone body and is threadedly connected to the earphone body, and a placement cavity is opened at the end of the rubber sleeve;

[0007] The rubber sleeve can be rotated to drive the mounting block to rotate, so that the mounting block can be separated from the interior of the earphone body, and the placement cavity can be disassembled, cleaned and replaced.

[0008] Preferably, a transmission cavity is provided inside the mounting block, and a soft rubber pad is provided at the end of the mounting block;

[0009] The sound can be transmitted to the interior of the placement cavity through the earphone body and the transmission cavity, so as not to affect the call itself.

[0010] Preferably, a ventilating annular groove is provided on the side wall of the rubber sleeve, and the ventilating annular groove surrounds the outside of the placement cavity;

[0011] The air can be made to flow inside the breathable ring groove, so that the air can come into contact with the skin of the person, thereby improving the wearing comfort of the person.

[0012] Preferably, the outer ring of the rubber sleeve is provided with a plurality of groups of air holes, and the air holes are interconnected with the inside of the air ring groove;

[0013] The outside air can be exchanged with the air inside the breathable ring groove through the breathable holes, further improving the wearing comfort of personnel.

[0014] Preferably, a limited fixing hole is provided at the end of the mounting block, and a fixed embedded rod is provided inside the earphone body, and the fixed embedded rod and the limited fixing hole are adapted to each other;

[0015] After the mounting block is embedded into the interior of the earphone body, the fixing embedded rod can be moved and embedded into the interior of the limiting fixing hole, thereby preventing the mounting block from continuing to rotate and preventing the mounting block from accidentally falling off.

[0016] Preferably, a movable slot is provided inside the earphone body, a connecting plate is provided inside the movable slot, and the connecting plate is fixedly connected to a plurality of groups of fixed embedded rods;

[0017] The connection plate can be moved to synchronously drive the multiple groups of fixed embedded rods to move, so that the fixed embedded rods can be more conveniently embedded into the limiting fixing holes for limiting fixing.

[0018] Preferably, a threaded adjustment rod is inserted at the center of the outer portion of the earphone body, the threaded adjustment rod extends to the inside of the movable slot, and the connecting plate is sleeved on the outer portion of the threaded adjustment rod;

[0019] The connecting plate can be driven to move by rotating the threaded adjustment rod, so that the connecting plate can better drive the fixed embedded rod to move. At the same time, the threaded adjustment rod can support the connecting plate to prevent the connecting plate from accidentally driving the fixed embedded rod out of the limit fixing hole.

[0020] Compared with the prior art, the beneficial effects of the utility model are:

[0021] 1. After long-term use, the utility model can rotate the rubber sleeve to drive the mounting block to rotate, so that the mounting block can be separated from the interior of the earphone body, and the rubber sleeve can be cleaned and replaced. At the same time, the air vents can allow the outside air to exchange with the air inside the air permeable ring groove, so that the wearer is more comfortable.

[0022] 2. When the mounting block of the utility model is embedded into the interior of the earphone body for installation, the threaded adjustment rod can be rotated so that the threaded adjustment rod drives the connecting plate to move, thereby causing the connecting plate to drive the fixed embedded rod to embed into the interior of the limiting fixing hole for limiting, thereby preventing the mounting block from accidentally rotating and causing it to detach. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Figure 1 This is a three-dimensional structural diagram of a customer service communication device proposed by the utility model;

[0024] Figure 2 for Figure 1 A schematic diagram of the structure of the middle earphone body and the rubber sleeve in a separated state;

[0025] Figure 3 for Figure 2 A schematic diagram of a partial front cross-sectional structure of the middle rubber sleeve;

[0026] Figure 4 for Figure 2 Schematic diagram of the front cross-sectional structure of the middle earphone body.

[0027] In the figure: 1. Head-mounted frame; 2. Earphone body; 3. Microphone body; 4. Rubber sleeve; 5. Mounting block; 6. Placement cavity; 7. Transmission cavity; 8. Breathable ring groove; 9. Breathing hole; 10. Limiting fixing hole; 11. Movable slot; 12. Connecting plate; 13. Fixed embedded rod; 14. Threaded adjustment rod. DETAILED DESCRIPTION

[0028] The technical solutions in the embodiments of the present invention will be described clearly and completely below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, rather than all of the embodiments.

[0029] Reference Figure 1-4The customer service call device shown in the figure has an earphone body 2 at both ends of a head-mounted frame 1, a microphone body 3 is provided at the bottom end of one group of earphone bodies 2, and then a rubber sleeve 4 is provided on the side of the earphone body 2, and a mounting block 5 is provided at the end of the rubber sleeve 4, and the mounting block 5 extends to the interior of the earphone body 2 and is threadedly connected to the earphone body 2, so that the rubber sleeve 4 can be disassembled by rotation, making disassembly and replacement more convenient, so that a placement cavity 6 is opened at the end of the rubber sleeve 4, and a transmission cavity 7 is opened inside the mounting block 5, which can reduce the resistance of sound transmission, so that the call effect will not be affected, and then a soft rubber pad is arranged at the end of the mounting block 5, so that the sound can better enter the interior of the transmission cavity 7, and the side wall of the rubber sleeve 4 is opened with a breathable ring groove 8, and the breathable ring groove 8 surrounds the outside of the placement cavity 6, so that the outer ring of the rubber sleeve 4 is opened with a plurality of groups of breathable holes 9, and the breathable holes 9 are connected with the inside of the breathable ring groove 8.

[0030] For a detailed description of the connection plate 12 in this embodiment, please refer to Figure 2 and Figure 4 A limited fixing hole 10 is opened at the end of the mounting block 5, and then a fixed embedded rod 13 is arranged inside the earphone body 2, and the fixed embedded rod 13 is adapted to the limited fixing hole 10. At the same time, a movable slot 11 is opened inside the earphone body 2, so that a connecting plate 12 is arranged inside the movable slot 11, and then the connecting plate 12 is fixedly connected with multiple groups of fixed embedded rods 13, and a threaded adjustment rod 14 is inserted at the external center position of the earphone body 2, and the threaded adjustment rod 14 extends to the inside of the movable slot 11, so that the connecting plate 12 is sleeved on the outside of the threaded adjustment rod 14.

[0031] Working principle: When the utility model is in use, the threaded adjustment rod 14 can be rotated, and then the threaded adjustment rod 14 drives the connecting plate 12 to move through the threaded structure, so that the connecting plate 12 drives the fixed embedded rod 13 to disengage from the interior of the limiting fixing hole 10. At this time, the mounting block 5 can be rotated to make the mounting block 5 disengage from the interior of the earphone body 2, so that the placement cavity 6 can be cleaned and replaced, and then the replaced mounting block 5 is embedded into the interior of the earphone body 2 by threaded tightening for limiting fixation, and then the threaded adjustment rod 14 is rotated so that the threaded adjustment rod 14 drives the fixed embedded rod 13 to embed into the interior of the limiting fixing hole 10 for fixation.

[0032] Later, when people are wearing it, the breathable ring groove 8 can reduce the contact area with the people's skin. At the same time, the outside air can enter the breathable ring groove 8 through the air holes 9, so that the air comes into contact with the people's skin, thereby avoiding the stuffiness caused by long-term wearing and making the wearing more comfortable.

[0033] In the present invention, the installation method, connection method or setting method of all the components mentioned above are common mechanical methods, and the specific structures, models and coefficient indicators of all its components are its own technology. As long as it can achieve its beneficial effects, it can be implemented, so it will not be elaborated.

[0034] The above embodiments are preferred implementation modes of the present invention, but the implementation modes of the present invention are not limited by the above embodiments. Any other changes, modifications, substitutions, combinations, and simplifications that do not deviate from the spirit and principle of the present invention should be equivalent replacement methods and are included in the protection scope of the present invention.

[0035] In the present utility model, unless otherwise stated, the directional words contained in the terms such as "up, down, left, right, front, back, inside, outside, vertical, horizontal" only represent the orientation of the term in normal use, or are common names understood by those skilled in the art, and should not be regarded as limitations on the term. At the same time, number series nouns such as "first", "second" and "third" do not represent specific quantities and orders, but are merely used to distinguish names. Moreover, the terms "include", "comprise" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device that includes a series of elements includes not only those elements, but also includes other elements that are not explicitly listed, or also includes elements inherent to such process, method, article or device.

Claims

1. A customer service communication device, comprising a head-mounted frame (1), characterized in that: Both ends of the head-mounted frame (1) are provided with earphone bodies (2), the bottom ends of one group of the earphone bodies (2) are provided with a microphone body (3), the sides of the earphone bodies (2) are provided with rubber sleeves (4), the ends of the rubber sleeves (4) are provided with mounting blocks (5), the mounting blocks (5) extend into the interior of the earphone bodies (2) and are threadedly connected to the earphone bodies (2), and the ends of the rubber sleeves (4) are provided with a placement cavity (6).

2. A customer service communication device according to claim 1, characterized in that: A transmission cavity (7) is provided inside the mounting block (5), and a soft rubber pad is provided at the end of the mounting block (5).

3. A customer service communication device according to claim 1, characterized in that: A ventilating annular groove (8) is provided on the side wall of the rubber sleeve (4), and the ventilating annular groove (8) surrounds the outside of the placement cavity (6).

4. A customer service communication device according to claim 3, characterized in that: The outer portion of the rubber sleeve (4) is provided with a plurality of groups of air holes (9) in an annular shape, and the air holes (9) are interconnected with the interior of the air ring groove (8).

5. A customer service communication device according to claim 1, characterized in that: A limit fixing hole (10) is provided at the end of the mounting block (5), and a fixing embedded rod (13) is provided inside the earphone body (2), wherein the fixing embedded rod (13) and the limit fixing hole (10) are mutually adapted.

6. A customer service communication device according to claim 5, characterized in that: A movable slot (11) is provided inside the earphone body (2), a connecting plate (12) is provided inside the movable slot (11), and the connecting plate (12) is fixedly connected to a plurality of groups of fixed embedded rods (13).

7. A customer service communication device according to claim 6, characterized in that: A threaded adjustment rod (14) is inserted at the center position of the outside of the earphone body (2), the threaded adjustment rod (14) extends to the inside of the movable slot (11), and the connecting plate (12) is sleeved on the outside of the threaded adjustment rod (14).

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