Recycling promotion system, and recycling promotion method

Abstract

To provide a recycling promotion system capable of facilitating the collection of purchased products by users while creating adequate opportunities for recycling.SOLUTION: A recycling promotion system 1 includes: a purchase information recording unit 11 that records purchase information relevant to a product; a product collection information recording unit 13 that records information on product collection; a user extraction unit 15 that extracts information of users who have the possibility to provide the product based on product purchase information acquired from the purchase information recording unit 11 and product collection information acquired from the product collection information recording unit 13; and a transmission unit 16 that invites users 2 to bring in the product based on the number of days since purchase included in the purchase information relevant to the product.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a recycling promotion system and a recycling promotion method. [Background technology]

[0002] In recent years, general retail businesses have been hoping to promote recycling in order to improve their brand image and to gain customer contact through collection. Patent Document 1 describes an invention that provides a highly convenient auction support technology. The abstract of Patent Document 1 states, "In an auction support device 100, a purchase history acquisition unit 120 acquires a user's product purchase history from participating stores or credit card companies. A list formatting unit 122 creates a list of the product purchase history and sends it to the user. The user checks the products on the list that they wish to sell and replies. A listing request acceptance unit 130 receives the list returned from the user, and a listing item detection unit 132 detects the products that the user wishes to sell. An auction listing unit 134 lists the products in an online auction." [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2002-297946 A Summary of the Invention [Problem to be solved by the invention]

[0004] The invention described in Patent Document 1 is effective in supporting the putting of products up for auction, but there is no mention of creating opportunities for recycling products by encouraging users who have purchased the products to collect them. Therefore, an object of the present invention is to promote the collection of purchased products by users and to create adequate opportunities for recycling. [Means for solving the problem]

[0005] In order to solve the above-mentioned problems, the recycling promotion system of the present invention is characterized by comprising a purchase information recording unit which records purchasing information related to a product, a product collection information recording unit which records collection information of the product, a user extraction unit which extracts information of users who have the potential to provide the product based on the purchasing information of the product obtained from the purchase information recording unit and the collection information of the product obtained from the product collection information recording unit, and a sending unit which calls on the users to bring in the product based on the number of days that have elapsed since purchase which is included in the purchasing information related to the product.

[0006] The recycling promotion method of the present invention is characterized by comprising the steps of: a purchase information recording unit recording purchase information relating to a product; a product collection information recording unit recording collection information of the product; a user extraction unit extracting information of users who have the potential to provide the product based on the product purchase information and the product collection information; and a sending unit calling on users to bring in the product based on the number of days that have elapsed since purchase, which is included in the purchase information relating to the product. Other means will be described in the description of the embodiment of the invention. Effect of the Invention

[0007] This invention encourages users to return purchased products and creates an adequate opportunity for recycling. In addition, by calling for recycling rather than through product flyers or product appeals, it is possible to promote sales and present the benefits of realizing social and environmental value to customers in the form of an incentive. [Brief description of the drawings]

[0008] [Figure 1] 1 is a configuration diagram of a recycling promotion system according to an embodiment of the present invention. [Diagram 2] FIG. 13 is a diagram showing a collection information recording unit. [Diagram 3]FIG. 13 is a diagram showing a purchase information recording unit. [Figure 4] FIG. 11 is a diagram showing resource amount information. [Diagram 5] FIG. 4 is a diagram showing a product information recording unit. [Figure 6] FIG. 11 is a diagram showing product recycling information. [Figure 7] 4 is a flowchart of a recycling promotion process according to the first embodiment. [Figure 8] 13 is a flowchart of a recycling promotion process according to a second embodiment. [Figure 9] 13 is a flowchart of a recycling promotion process according to a third embodiment. [Figure 10] 13 is a flowchart of a collection call process according to the fourth embodiment. [Figure 11] 13 is a flowchart of a collection call process in the fifth embodiment. [Figure 12] 23 is a flowchart of a collection call process in the sixth embodiment. [Figure 13] 13 is a graph showing the relationship between the required inventory amount and a call for collection. [Figure 14] 13 is a graph showing the relationship between the required inventory amount and a call for collection. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. FIG. 1 is a configuration diagram of a recycling promotion system 1 according to this embodiment. The recycling promotion system 1 includes a purchase information recording unit 11, a product purchase information acquisition unit 12, a product collection information recording unit 13, a product collection information acquisition unit 14, a user extraction unit 15, a transmission unit 16, a product collection calculation unit 17, and a resource amount information database 18. The recycling promotion system 1 further includes a reception unit 31, an incentive calculation unit 34, an incentive granting unit 35, a product information recording unit 33, and a product recycling information database 32.

[0010] FIG. 2 is a diagram showing the product recall information recording unit 13. As shown in FIG. The collection date and time of the product, the product category and product name of the collected product, the user ID of the user who submitted the product for collection, and the quantity of the collected product are recorded in the product collection information recording unit 13. When a product is collected, the manager of the recycling promotion system 1 records the product collection information using the product collection information recording unit 13.

[0011] The product recall information acquisition unit 14 acquires the product recall information recorded in the product recall information recording unit 13 and notifies the user extraction unit 15 of the information.

[0012] FIG. 3 is a diagram showing the purchase information recording unit 11. As shown in FIG. The purchase information recording unit 11 records the product category and product name of the purchased product, the user ID who purchased the product, the quantity of the purchased product, and the purchase date. When a product is purchased, a retail store clerk records the product purchase information using the purchase information recording unit 11. However, this is not limited to this, and the purchaser may also record the product purchase information using the purchase information recording unit 11, and is not limited thereto.

[0013] The product purchasing information acquisition unit 12 acquires the product purchasing information recorded in the purchasing information recording unit 11 and notifies the user extraction unit 15. The user extraction unit 15 extracts potential users who own the product to be recalled, based on the product purchasing information and the product recall information.

[0014] The transmission unit 16 calculates the number of days that have passed since the purchase of the product, which is included in the purchase information relating to the product, based on the product purchase information and the product recovery information. Then, the transmission unit 16 calls on the user 2 to bring in the product, based on the number of days that have passed since the product was purchased. The method by which the transmission unit 16 calls on the user 2 is by sending an email, but may be other methods.

[0015] The resource amount information database 18 is a database that stores information on the amount of resources contained in a product. The product recovery calculation unit 17 calculates the cash value of each recovered resource based on the product recovery information and the value information of each resource.

[0016] FIG. 4 is a diagram showing the resource amount information database 18. As shown in FIG. The resource amount information database 18 stores material names, target values, current values ​​for 2022, and current values ​​for 2023. Each row stores material names such as iron and PET (POLY ETHYLENE TEREPHTHALATE). The product recovery calculation unit 17 determines whether or not product recovery should be strengthened based on the past trends in current values ​​and the relationship between the target values ​​and the current values.

[0017] Users who are invited to bring in their products send the products to the reception unit 31 for collection. The reception unit 31 receives the products to be collected.

[0018] Incentive calculation unit 34 calculates an incentive for product collection by referring to product information recording unit 33 and product recycling information database 32. Incentive granting unit 35 grants the incentive calculated by incentive calculation unit 34 to the user.

[0019] FIG. 5 is a diagram showing the product information recording unit 33. As shown in FIG. Information on the product ID, product name, product size, length, width, and height, disassembly cost, resource amount of PET, and resource amount of iron is stored in the product information recording unit 33. The incentive calculation unit 34 refers to the product information recording unit 33 and calculates the resource amount of the collected product.

[0020] FIG. 6 is a diagram showing the product recycling information database 32. As shown in FIG. The product recycling information database 32 stores the names of materials, their unit prices, and the CO2 reduction effects when recycled.

[0021] The incentive calculation unit 34 calculates the cash value and CO2 reduction effect of the resources obtained by the collection campaign by referring to the product recycling information stored in the product recycling information database 32. The incentive calculation unit 34 acquires product purchasing information from the product purchasing information acquisition unit 12, and acquires product collection information from the product collection information acquisition unit 14.

[0022] FIG. 7 is a flowchart of the recycling promotion process according to the first embodiment. First, the product purchase information acquisition unit 12 acquires the product purchase data of the consumer (step S10). The product collection information acquisition unit 14 acquires the information of the customer and the product brought to the collection base (step S11).

[0023] The user extraction unit 15 extracts users who have not yet collected the product and for whom the number of days that have elapsed since the purchase of the product is equal to or greater than a threshold value (step S12). The transmission unit 16 schedules a transmission when the time elapsed since the purchase of the product exceeds the number of days of use calculated from the purchase frequency of the same product category by the same user (step S13), and transmits a collection reminder to the potential user on the scheduled date (step S14). It is possible to calculate the appropriate timing for the user to recycle the product currently being used by the user from the user's past purchase frequency of the same product category.

[0024] The transmitting unit 16 acquires the bring-in intention information of the potential user (step S15). Then, the transmitting unit 16 judges whether or not the user has the intention to bring the product (step S16). If the user has the intention to bring the product (Yes), the process proceeds to step S17. If the user has no intention to bring the product (No), the process ends.

[0025] Next, the reception unit 31 determines whether or not there has been any bring-in from a potential user (step S17). If there is no bring-in from the potential user (No), the process returns to step S13. If there is bring-in from the potential user (Yes), the process proceeds to step S18.

[0026] In step S18, the incentive calculation unit 34 calculates an incentive for the potential user. Then, the incentive granting unit 35 grants the incentive to the user (step S19), and ends the process in FIG.

[0027] FIG. 8 is a flowchart of the recycling promotion process according to the second embodiment. The processes from steps S10 to S12 are the same as those in the first embodiment. In step S13A, the transmission unit 16 plans to transmit a message if the time since the purchase of the product exceeds the typical number of days of use calculated from the collection frequency of the same product category. Thereafter, the processes from steps S14 to S19 are also the same as those in the first embodiment. This makes it possible to calculate the appropriate timing for each user to recycle the product currently being used based on the past collection frequency of products in the same product category.

[0028] FIG. 9 is a flowchart of the recycling promotion process according to the third embodiment. The processes from steps S10 to S12 are the same as those in the first embodiment. In step S13B, the transmission unit 16 plans to transmit a message if the time since the purchase of the product exceeds the typical number of days of use calculated from the purchase cycle of the same product category. Thereafter, the processes from steps S14 to S19 are also the same as those in the first embodiment. This makes it possible to calculate the appropriate timing for each user to recycle the product currently being used from the past purchase cycle of products in the same product category.

[0029] FIG. 10 is a flowchart of the collection call process in the fourth embodiment. The product recovery information acquisition unit 14 acquires customer and product information brought to the recovery base (step S30). Then, the product recovery calculation unit 17 calculates the total resource stock amount owned (step S31), and records and updates the total resource stock amount owned (step S32).

[0030] The product recovery calculation unit 17 judges whether there is a resource that may be insufficient for the target value (step S33). If there is no resource that may be insufficient for the target value (No), the process of Fig. 10 ends. If there is a resource that may be insufficient for the target value (Yes), the process proceeds to step S34.

[0031] In step S34, when the product recovery calculation unit 17 determines that a call for recovery of the product related to the scarce resource should be made, the process of FIG. 10 ends. This allows for an early call for the collection of products related to scarce resources, making it possible to preferably achieve the target amount of resource collection.

[0032] FIG. 11 is a flowchart of the collection call process in the fifth embodiment. The product collection information acquisition unit 14 acquires customer and product information brought to the collection base (step S40). Then, the product collection calculation unit 17 calculates the total resource stock amount owned (step S41), and calculates the cash value from the total resource stock amount owned (step S42).

[0033] Then, the product recovery calculation unit 17 records and updates the total resource stock amount and cash value owned (step S43). The product recovery calculation unit 17 judges whether there is a resource that may be insufficient for the target value (step S44). If there is no resource that may be insufficient for the target value (No), the process of Fig. 11 ends. If there is a resource that may be insufficient for the target value (Yes), the process proceeds to step S45.

[0034] In step S45, when the product recovery calculation unit 17 determines that a call for recovery of the product related to the scarce resource should be made, the process of FIG. 11 ends. This allows early collection of products with high cash value to be encouraged, so that the target cash value can be achieved in an optimal manner through resource collection.

[0035] FIG. 12 is a flowchart of the collection call process in the sixth embodiment. The product collection information acquisition unit 14 acquires customer and product information brought to the collection base (step S50). Then, the product collection calculation unit 17 calculates the total resource stock amount owned (step S51), and calculates the cash value from the total resource stock amount owned (step S52).

[0036] Then, the product recovery calculation unit 17 records and updates the total resource stock amount and cash value owned (step S53). The product recovery calculation unit 17 judges whether there is a resource that may be insufficient for the target value (step S54). If there is no resource that may be insufficient for the target value (No), the process of Fig. 11 ends. If there is a resource that may be insufficient for the target value (Yes), the process proceeds to step S55. In step S55, when the product recovery calculation unit 17 determines that a call for recovery of the product related to the scarce resource should be made, the process of FIG. 11 ends.

[0037] 13 and 14 are graphs showing the relationship between the required stock amount and the call for collection. The vertical axis of the graph indicates the amount of steel in stock. The horizontal axis of the graph indicates the purchase time in years. The recycling promotion system 1 sets the number of times and the timing of calls for product collection in relation to the transition of the inventory amount, and calls are made more frequently when the inventory amount is low.

[0038] Timings A, C, and D are the timings for making calls obtained from the purchasing information of the product. Timing A is 5 years, which is the expected useful life. Timing B is 6 years, which is the average replacement period for the product. Timing C is 4 years, which is the purchase frequency of related products. Timing D is 3 years, which is the set payback period.

[0039] If there is sufficient stock of materials related to the product at the time of the appeal, the recycling promotion system 1 will not make an appeal. If the threshold is not exceeded and no appeal is made in two of the four timings, the recycling promotion system 1 will make an appeal in the third timing. If the amount of materials falls below the threshold, the recycling promotion system 1 will make an appeal regardless of the number of appeals made up to that point.

[0040] The recycling promotion system 1 calculates and predicts the timing when the inventory amount or the predicted inventory amount will be below a certain value. In the example of Fig. 14, the recycling promotion system 1 is set to make a call in the years when the inventory amount falls below the required amount (the third and fourth years) and in the year when the inventory amount may fall below the required amount in the next year (the fifth year).

[0041] The decision to make a call based on the amount of inventory can be based not only on the amount of inventory, but also on the monetary value of the inventory, CO2 emissions, or a combination of these. A product priority is designed to determine the number of calls for collection for products with potential for collection. Then, users of products with a high priority evaluation value are called on to collect more frequently. For example, the priority evaluation value E1 of the product is calculated as shown in the following formula (1).

number

[0042] Moreover, the variables a and b may be set according to the user's preference, or may be calculated according to the following formula (2).

number

[0043] However, if all resources are sufficient, it is recommended to set a=b=0.

[0044] [1] A purchasing information recording unit (11) for recording purchasing information relating to products; a product recall information recording unit (13) for recording recall information of the product; a user extraction unit (15) for extracting information of users (2) who may provide the product based on the purchase information of the product acquired from the purchase information recording unit (11) and the product recall information of the product acquired from the product recall information recording unit (13); a sending unit (16) that calls on the user to bring in the product based on the number of days that have passed since the purchase, which is included in the purchase information relating to the product; A recycling promotion system (1).

[0045] This will encourage users to return the products they have purchased and create adequate opportunities for recycling.

[0046] [2] The transmitting unit (16) acquires information on the same user and the same product category from the purchase information recording unit (11), calculates the number of days of use of the product category from the purchase frequency of the product category, and, when the number of days elapsed since the purchase of a product belonging to the product category exceeds the general number of days of use of the product category, calls on the user (2) to bring in the product. 2. The recycling promotion system according to claim 1 .

[0047] This makes it possible to accurately calculate the timing for encouraging this user to recycle.

[0048] [3] The transmitting unit (16) obtains information on the same product category from the product recall information recording unit (13), obtains the recall frequency of the product category, calculates the typical number of days of use of the product category, and, when the number of days elapsed since purchase of a product belonging to the product category exceeds the typical number of days of use of the product category, calls on the user (2) to bring in the product. 2. The recycling promotion system according to claim 1 .

[0049] This makes it possible to accurately calculate the timing for encouraging users of products in that product category to recycle.

[0050] [4] The transmitting unit (16) obtains information on the same product category from the purchasing information recording unit (11), obtains the purchase frequency of the product category, calculates the typical number of days of use of the product category, and, when the number of days elapsed since the purchase of a product belonging to the product category exceeds the typical number of days of use of the product category, calls the user (2) to bring in the product. 2. The recycling promotion system according to claim 1 .

[0051] This makes it possible to accurately calculate the timing for encouraging users of products in that product category to recycle.

[0052] [5] an incentive calculation unit (34) that calculates an incentive for the collected products; an incentive granting unit (35) that grants the incentive to the user (2) who brings in the product; 2. The recycling promotion system according to claim 1, further comprising:

[0053] This makes it possible to give appropriate incentives to users who recycle products.

[0054] [6] A product recovery calculation unit (17) is further provided for calculating an actual recovery amount of each resource that has been recovered based on the product recovery information, When the actual amount of collected resources is equal to or less than the target amount, the sending unit (16) calls on users (2) to bring in products related to the resources. 2. The recycling promotion system according to claim 1, further comprising:

[0055] This makes it possible to achieve the recovery target for each resource.

[0056] [7] The system further comprises a product recovery calculation unit (17) for calculating a cash value of each recovered resource based on the product recovery information and the value information of each resource, The transmitting unit (16) calls on users (2) to bring in products related to the collected resources when the cash value of the collected resources is equal to or less than a target value. 2. The recycling promotion system according to claim 1, further comprising:

[0057] This makes it possible to achieve the target cash value of each resource.

[0058] [8] A product recycling calculation unit (17) is further provided for calculating the amount of carbon dioxide emission reduction due to the recycling of each of the products based on the product recycling information and the amount of carbon dioxide emission reduction due to the recycling of the products, The transmitting unit (16) calls on the user (2) to bring in a product related to reducing carbon dioxide emissions when the amount of carbon dioxide emission reduction is equal to or less than the target amount of carbon dioxide emission reduction. 2. The recycling promotion system according to claim 1, further comprising:

[0059] This will make it possible to achieve the target amount of carbon dioxide emission reduction through the recovery of each resource.

[0060] [9] an incentive calculation unit (34) for calculating an incentive for a user based on at least one of the product recycling information and the number of days elapsed since purchase; 2. The recycling promotion system according to claim 1, further comprising:

[0061] This makes it possible to appropriately calculate incentives for users.

[0062]

[10] A purchasing information recording unit (11) records purchasing information relating to the product; A product recall information recording unit (13) records recall information of the product; A user extraction unit (15) extracts information of users (2) who may provide the product based on purchase information of the product and recall information of the product; a step of a transmitting unit (16) inviting the user to bring in the product based on the number of days since purchase included in purchase information related to the product; A method for promoting recycling comprising:

[0063] This will encourage users to return the products they have purchased and create adequate opportunities for recycling.

[0064] (Modification) The present invention is not limited to the above-described embodiment, and includes various modified examples. For example, the above-described embodiment has been described in detail to clearly explain the present invention, and is not necessarily limited to those having all of the configurations described. It is possible to replace a part of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add the configuration of another embodiment to the configuration of one embodiment. In addition, it is also possible to add, delete, or replace a part of the configuration of each embodiment with another configuration.

[0065] The above configurations, functions, processing units, processing means, etc. may be realized in part or in whole by hardware such as an integrated circuit. The above configurations, functions, etc. may be realized by software by a processor interpreting and executing a program that realizes each function. Information such as the program, table, file, etc. that realizes each function can be stored in a recording device such as a memory, a hard disk, or an SSD (Solid State Drive), or a recording medium such as a flash memory card or a DVD (Digital Versatile Disk).

[0066] In each embodiment, the control lines and information lines are those that are considered necessary for the explanation, and not all control lines and information lines in the product are necessarily shown. In reality, it may be considered that almost all components are connected to each other. [Explanation of symbols]

[0067] 1 Recycling Promotion System 11 Purchasing Information Record Division 12 Product Purchasing Information Acquisition Department 13 Product Recall Information Record Section 14 Product Recall Information Acquisition Department 15 User Extraction Section 16. Communications Department 17 Product Recovery Calculation Department 18 Resources Information Database 31 Reception 32 Product Recycling Information Database 33 Product Information Recording Department 34 Incentive Calculation Department 35 Incentive Granting Department

Claims

1. A purchasing information recording unit for recording purchasing information relating to products; a product recall information recording unit for recording recall information of the product; a user extraction unit that extracts information of users who have the potential to provide the product based on the purchase information of the product acquired from the purchase information recording unit and the recall information of the product acquired from the product recall information recording unit; a sending unit that calls the user to bring in the product based on the number of days that have passed since the purchase that is included in the purchase information relating to the product; A recycling promotion system comprising:

2. the transmitting unit acquires information on the same user and the same product category from the purchase information recording unit, calculates the number of days of use of the product category from the purchase frequency of the product category, and when the number of days elapsed since the purchase of a product belonging to the product category exceeds the general number of days of use of the product category, calls on the user to bring in the product.

2. The recycling promotion system according to claim 1 .

3. the transmitting unit obtains information on the same product category from the product recall information recording unit, obtains a recall frequency for the product category, calculates a typical number of days of use for the product category, and, when the number of days elapsed since purchase of a product belonging to the product category exceeds the typical number of days of use for the product category, calls the user to bring in the product.

2. The recycling promotion system according to claim 1 .

4. the transmitting unit obtains information on the same product category from the purchasing information recording unit, obtains a purchase frequency of the product category, calculates a typical number of days of use of the product category, and, when the number of days elapsed since the purchase of a product belonging to the product category exceeds the typical number of days of use of the product category, calls the user to bring in the product.

2. The recycling promotion system according to claim 1 .

5. an incentive calculation unit for calculating an incentive for the collected products; an incentive granting unit that grants the incentive to the user who brings in the product; The recycling promotion system according to claim 1, further comprising:

6. A product recovery calculation unit is further provided for calculating an actual recovery amount of each resource that has been recovered based on the product recovery information, When the actual collection amount of the resource is equal to or less than the target collection amount, the transmission unit calls on users to bring in products related to the resource. The recycling promotion system according to claim 1, further comprising:

7. A product recovery calculation unit is further provided for calculating a cash value of each of the recovered resources based on the product recovery information and the value information of each of the resources, When the cash value of the recovered resources is equal to or less than a target value, the transmitting unit calls on users to bring in products related to the resources. The recycling promotion system according to claim 1, further comprising:

8. Further comprising a product recycling calculation unit that calculates the amount of carbon dioxide emission reduction due to the recycling of each of the products based on the product recycling information and the amount of carbon dioxide emission reduction due to the recycling of the products; The transmission unit calls on users to bring in products related to reducing carbon dioxide emissions when the amount of carbon dioxide emission reduction is equal to or less than a target amount of reduction in emissions. The recycling promotion system according to claim 1, further comprising:

9. an incentive calculation unit that calculates an incentive for a user based on at least one of the product recycling information and the number of days elapsed since purchase; The recycling promotion system according to claim 1, further comprising:

10. A purchasing information recording unit records purchasing information related to the product; a product recall information recording unit recording recall information of the product; A user extraction unit extracts information of users who have the potential to provide the product based on purchase information of the product and recall information of the product; a step of calling the user to bring in the product based on the number of days since purchase included in purchase information related to the product by a sending unit; A method for promoting recycling comprising:

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