Controlling device, stocker, managing device, stocker system and controlling method

Abstract

To provide a controlling device for a stocker system that makes it easier for users who go to the stocker to recognize the status of receipt of goods.SOLUTION: The controlling device is used in a stocker system having a stocker with a delivery warehouse and a display unit that displays information. When a password to open the delivery warehouse is input, if the input password is authenticated but there is no delivered item corresponding to the input password in the stocker, a display controlling unit causes the display unit to display the most recent receipt date and time among the dates and times when the item was received corresponding to the input password and a surrounding image captured around the stocker at the most recent receipt date and time.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to a control device, a stocker, a management device, a stocker system, and a control method. [Background technology]

[0002] Conventionally, a control device of this type has been proposed for use in a stocker having a delivery warehouse (see, for example, Patent Document 1). In this device, when an item is received from the delivery warehouse, an image captured by a camera is notified to the user. This allows the user to easily recognize the receiving status of the item. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-171300 Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the above-mentioned control device, the user cannot know the receiving status of the goods in the delivery warehouse unless he / she checks the notification. Therefore, a user who goes to the stocker without checking the notification cannot check the receiving status of the goods, and there is room for improvement.

[0005] The main purpose of the control device, stocker, management device, stocker system, and control method disclosed herein is to enable a user who visits a stocker to more easily recognize the status of receipt of an item. [Means for solving the problem]

[0006] The control device of the present disclosure employs the following means to achieve the above-mentioned main object.

[0007] The control device of the present disclosure includes: A control device for use in a stocker system including a stocker having a delivery warehouse and a display unit that displays information, a display control unit that causes the display unit to display, when a password for opening the delivery warehouse is input and the input password is authenticated but no delivered item corresponding to the input password is in the stocker, the latest receipt date and time among dates and times when the item was received corresponding to the input password and a surrounding image captured around the stocker at the latest receipt date and time. The gist of the invention is to provide the following:

[0008] In the control device disclosed herein, when a password for opening a delivery warehouse is entered, if the entered password is authenticated but there is no delivered item in the stocker corresponding to the entered password, the display unit displays the most recent receipt date and time among the dates and times when the item was received corresponding to the entered password, and a surrounding image captured around the stocker at the most recent receipt date and time. This control device can guide a user who has entered an authenticated password to the most recent receipt date and time and a surrounding image captured around the stocker at the most recent receipt date and time. This control device can allow a user who visits the stocker to more easily recognize the receipt status of the items in the delivery warehouse. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a schematic diagram of a configuration of a stocker system 10. [Diagram 2] 4 is a front view of a delivery warehouse 41 that houses a stocker control device 50. FIG. [Diagram 3] 2 is a block diagram showing electrical connections in the stocker system 10. FIG. [Figure 4] FIG. 11 is an explanatory diagram showing an example of surrounding image information 64a. [Diagram 5] 5 is an explanatory diagram showing an example of delivery warehouse information 54a and user authentication information 54b. FIG. [Figure 6] FIG. 11 is an explanatory diagram showing an example of stocker information 34a. [Figure 7] FIG. 11 is an explanatory diagram showing an example of user information 34b. [Figure 8] 13 is a flowchart illustrating an example of a stocker process. [Figure 9] FIG. 2 is an explanatory diagram showing an example of a display screen Sc2. [Figure 10] 13 is a flowchart showing an example of a stocker management process. [Figure 11] FIG. 13 is an explanatory diagram showing an example of a delivery completion email. [Figure 12] FIG. 13 is an explanatory diagram showing an example of a receipt completion email. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] An embodiment of the present disclosure will be described with reference to the drawings. Fig. 1 is a schematic configuration diagram of a stocker system 10, and Fig. 2 is a front view of a delivery warehouse 41 that houses a stocker control device 50. Fig. 3 is a block diagram showing electrical connections in the stocker system 10. In this embodiment, the directions shown in Fig. 2 are left-right and up-down directions, and the direction perpendicular to the left-right and up-down directions shown in Fig. 2 is the front-rear direction.

[0011] 1, the stocker system 10 includes a sales management system 20, a plurality of stockers 40 (stockers 40A to 40C), and a stocker management device 30 that manages the stockers 40. The sales management device 22, the stockers 40, and the stocker management device 30 are connected to a network 13 such as the Internet.

[0012] The sales management system 20 is a system managed by the store 21 (stores 21A to 21G in this embodiment), and includes a sales management device 22. The sales management device 22 is a computer that exchanges information with the mobile terminal 15 of the orderer 14 via the network 13, and provides the orderer 14 with information on the product P as an article. The sales management device 22 stores, for example, a product database (DB) including information on the product P, a customer DB including information on the customer (orderer 14), and sales information including the order number of the purchased item (product P) and information on the stocker 40 that receives the product P.

[0013] The stocker 40 is used when delivering the product P delivered from the store 21 to the orderer 14. The stocker 40 is installed in various places such as offices, convenience stores, factories, stations, schools, apartment buildings, etc. The stocker 40 includes a plurality of delivery warehouses 41 that can be unlocked and locked.

[0014] Each delivery warehouse 41 is for storing a product P. As shown in Fig. 1, each delivery warehouse 41 has an internal space. The delivery warehouse 41 includes a front door 42, a locking mechanism 43 for locking and unlocking the door 42, an article sensor 44 for detecting the presence or absence of the product P in the delivery warehouse 41, and an opening / closing sensor 45 for detecting whether the door 42 is open or closed. One of the delivery warehouses 41 includes a stocker control device 50 and a camera control device 60 (see Fig. 3), and the door 42 is provided with a display operation device 46, a reading device 47, a human sensor 48, and a camera 49, as shown in Figs. 1 and 2.

[0015] The display operation device 46 displays various information to the deliverer 19 and the orderer 14 of the product P and inputs various operations from the deliverer 19 and the orderer 14. The display operation device 46 is configured, for example, as a touch panel disposed on the front surface of the stocker 40. The reading device 47 is a code reader that reads a deliverer code for identifying the deliverer 19, etc.

[0016] The camera 49 is configured as an imaging device that is a color camera that has an imaging range in front of the stocker 40 and can capture an image of a predetermined range including a person when the person stands in front of the stocker 40. The camera 49 outputs the captured image to the camera control device 60.

[0017] The camera control device 60 is responsible for controlling the camera 49. An image signal from the camera 49 and the like are input to the camera control device 60. As shown in FIG. 3, the camera control device 60 is configured as a computer including a CPU 61, a RAM 62, a ROM 63, a storage (e.g., SSD or HDD) 64, and the like. A control program for controlling the camera 49 and the like are stored in the storage 64. The image signal from the camera 49 and the like are also input to the camera control device 60. The camera control device 60 stores a peripheral image Pic as an image captured by the camera 49 in the storage 64 as peripheral image information 64a shown in FIG. 4 in association with the image capture date and time.

[0018] The stocker control device 50 is responsible for controlling the entire stocker 40. As shown in Fig. 3, the stocker control device 50 is configured as a computer including a CPU 51, a RAM 52, a ROM 53, a storage (e.g., SSD or HDD) 54, a communication unit 55, etc. The storage 54 stores various application programs, various data files, delivery warehouse information 54a shown in Fig. 5, user authentication information 54b, etc. The delivery warehouse information 54a stores a status indicating the usage state of each delivery warehouse 41 (such as an empty state indicating that the product P can be delivered to the delivery warehouse 41, a delivered state indicating that the product P has been delivered to the delivery warehouse 41, and a delivery waiting state waiting for the delivery of the product P by the deliverer 19), an order number of the product P, and information on a user ID registered in advance as an ID of a user who is a recipient who opens the delivery warehouse 41 and receives the product P, in association with the delivery warehouse number. The delivery warehouse information 54a also includes a flag Fm indicating whether the stocker 40 is installed in an apartment building. The user authentication information 54b is stored by associating a user ID with a predetermined password. These passwords are notified in advance to those who are permitted to use the corresponding user ID. The storage 54 also stores information on the deliverer ID assigned to each deliverer 19. The communication unit 55 communicates with external devices such as the stocker management device 30. The stocker control device 50 receives detection signals from the article sensor 44, the opening / closing sensor 45, and the human sensor 48, control signals from the display operation device 46, information read by the reading device 47, and the like. The stocker control device 50 also outputs control signals to the lock mechanism 43 and the display operation device 46. The stocker control device 50 transmits an image capture command to the camera control device 60 when the human sensor 48 detects human movement around the stocker 40. The camera control device 60 that has received the image capturing command controls the camera 49 to capture an image of the area in front of the stocker 40 .

[0019] The stocker management device 30 is responsible for managing the entire stocker system 10. As shown in FIG. 3, the stocker management device 30 is configured as a computer having a CPU 31, a ROM 32, a RAM 33, a storage 34, a communication unit 35, and the like. The storage 34 stores stocker information 34a shown in FIG. 6 and user information 34b shown in FIG. 7. The stocker information 34a stores delivery warehouse information 54a for each stocker 40. The user information 34b stores one or more email addresses registered in advance for a user ID for each stocker 40, and the latest date and time of receipt of the product P in the delivery warehouse 41 of the stocker 40 using the user ID. Examples of the email addresses to be registered include the email address of the orderer 14 and the email addresses of the proxy 16 (proxy 16a to 16c) of the orderer 14. The proxy 16 of the orderer 14 is a person who is permitted to use the stocker 40 using the same user ID as the orderer 14. The communication unit 35 exchanges information with the mobile terminal 15 of the orderer 14 and the stockers 40, and also exchanges information with the mobile terminal 17 (mobile terminals 17a-17c) of the agent 16 (agents 16a-16c) of the orderer 14. The stocker management device 30 communicates with each stocker 40 to update the delivery warehouse information of each stocker 40 included in the stocker information 34a.

[0020] Next, the operation of the thus configured stocker system 10 will be described. First, the operation of the stocker system 10 when the orderer 14 operates the mobile terminal 15 or the like to select the desired product P from the information on the product P provided by the sales management device 22 and thereby places an order for the product P will be described.

[0021] When the sales management device 22 receives an order for the product P from the orderer 14 via the mobile terminal 15 or the like, the sales management device 22 stores the orderer information, including the orderer ID, name, address, and email address of the orderer 14, and the information of the stocker 40 from which the orderer 14 wishes to receive the product, as sales information in association with the order number of the product P. Then, the sales management device 22 transmits the sales information to the stocker management device 30.

[0022] When the sales information is received, the CPU 31 of the stocker management device 30 searches for a user ID that matches the orderer ID from among the user IDs included in the user information 34b. After searching for the user ID, the stocker management device 30 searches for a delivery warehouse 41 with a status of vacant from the delivery warehouse information of the stocker 40 from which the customer wishes to receive the goods, included in the stocker information 34a, and secures the searched delivery warehouse 41 to determine it as the delivery warehouse 41 of the delivery destination. The stocker management device 30 transmits the number of the delivery warehouse 41 of the delivery destination to the sales management device 22, and transmits the delivery warehouse number of the delivery warehouse 41 of the delivery destination, the order number, and the orderer ID to the stocker 40 from which the customer wishes to receive the goods. The stocker 40 sets the status corresponding to the delivery warehouse number in the delivery warehouse information 54a to a delivery waiting state, stores the received order number as the order number corresponding to the delivery warehouse number, and stores the orderer ID as the user ID corresponding to the delivery warehouse number. In addition, if the stocker management device 30 cannot find a user ID that matches the orderer ID in the user information 34b, or if the stocker 40 from which the orderer wishes to receive the item does not have a delivery warehouse 41 with an empty status, the stocker management device 30 sends a notification to the sales management device 22 that the user is not registered with the stocker 40 or that there is no vacancy.

[0023] Next, an example of the stocker process executed for each stocker 40 will be described with reference to Fig. 8. This process is executed by the CPU 51 of the stocker control device 50 after a signal indicating that human movement has been detected around the stocker 40 is input from the human presence sensor 48.

[0024] When this process starts, the CPU 51 first causes the display operation device 46 to display a selection screen Sc1 on which delivery or receipt of the product P can be selected (S100), as shown in Fig. 2. Next, the CPU 51 determines whether delivery has been selected (S102). If delivery has been selected, the CPU 51 executes the delivery process shown in the following S104 to S120.

[0025] That is, the CPU 51 first waits until the deliverer is authenticated (S104). Specifically, the CPU 51 acquires the deliverer ID from the authentication code read by the deliverer 19 via the reading device 47, and compares the acquired deliverer ID with the deliverer ID stored in the delivery warehouse information 54a. The authentication code may be a two-dimensional code or a barcode. If the deliverer authentication is successful, the CPU 51 waits for the order number to be input by the deliverer 19 via the display operation device 46 (S106). If the order number or the order number code is attached to the waybill, the order number may be input by having the camera 49 or the reading device 47 read them.

[0026] The CPU 51 controls the locking mechanism 43 so that the door 42 of the delivery warehouse 41 corresponding to the order number input in S106 is unlocked and opened (S110). The CPU 51 waits until the delivery is completed (S112). If the CPU 51 receives a signal from the item sensor 44 indicating that the product P has been detected in the delivery warehouse 41 and a signal from the opening / closing sensor 45 indicating that the door 42 is closed, the CPU 51 determines that the delivery is completed. In other words, when the door 42 is unlocked and the deliverer 19 stores the product P in the delivery warehouse 41 and closes the door 42, the CPU 51 determines that the delivery of the product P is completed. After the delivery is completed, the CPU 51 controls the locking mechanism 43 so that the door 42 is locked (S114). Next, the CPU 51 updates the status corresponding to the delivery warehouse number of the delivery warehouse 41 to which the product P was delivered this time in the delivery warehouse information 54a from awaiting delivery to delivered (S116). Then, the CPU 51 transmits the order number input in S106 and delivery information (information indicating that the status of the delivery warehouse 41 is delivered) to the stocker management device 30 (S120), and ends this process.

[0027] If reception is selected in S102, the CPU 51 executes the reception process shown in S122 to S140. That is, the CPU 51 first waits until a user ID is input via the display operation device 46 (S122). When the user ID is input, the CPU 51 waits until a password is input via the display operation device 46 (S124). When the password is input, the CPU 51 performs password authentication (S126). The password authentication is performed by comparing the password acquired in S126 with the password corresponding to the user ID input in S122, which is stored in the user authentication information 54b. When the password authentication fails, the CPU 51 ends this process.

[0028] If the password authentication is successful, the CPU 51 judges whether the status corresponding to the delivery warehouse number of the delivery warehouse 41 corresponding to the user ID input in S122 is in a delivered state in the delivery warehouse information 54a (S128). When the status is in a delivered state, the CPU 51 controls the lock mechanism 43 so that the door 42 of the delivery warehouse 41 corresponding to the input user ID is unlocked and opened (S130). Next, the CPU 51 waits until the receipt of the product P is completed (S132). When the CPU 51 inputs a signal from the item sensor 44 indicating that the product P has not been detected in the delivery warehouse 41 and a signal from the opening / closing sensor 45 indicating that the door 42 is closed, the CPU 51 judges that the receipt of the product P is completed. That is, when the door 42 is unlocked and the orderer 14 or the agent 16a to 16c takes out the product P from the delivery warehouse 41 and closes the door 42, the CPU 51 judges that the receipt of the product P is completed. Thereafter, the CPU 51 controls the lock mechanism 43 so that the door 42 of the delivery warehouse 41 is locked (S134). Next, the CPU 51 updates the status of the delivery warehouse 41 corresponding to the input order number in the delivery warehouse information 54a from delivered to vacant (S136), and deletes the order number (S138). Then, the CPU 51 transmits the vacant status information (information indicating that the status of the delivery warehouse 41 is vacant), the order number, and the receipt date and time as the date and time when receipt was completed to the stocker management device 30 (S140), and ends this process.

[0029] If the status is vacant in S128, the CPU 51 judges whether or not the flag Fm1 in the delivery warehouse information 54a has a value of 1 (S142). If the flag Fm1 has a value of 0, the CPU 51 causes the display operation device 46 to display a message indicating that a receiving error has occurred (S154), and ends this process.

[0030] When the flag Fm1 is set to the value 1 in S142, the CPU 51 transmits the user ID input in S122 and a request to obtain the date and time of receipt to the stocker management device 30 (S144). Then, the CPU 51 waits until the date and time of receipt is obtained (S146). After obtaining the date and time of receipt, the CPU 51 transmits to the camera control device 60 a request to obtain the latest date and time of receipt corresponding to the user ID input in S122 and a peripheral image Pic captured at the latest date and time of receipt (S148). Then, the CPU 51 waits until the peripheral image Pic is obtained (S150). When the CPU 61 of the camera control device 60 receives the latest date and time of receipt and the request to obtain the peripheral image Pic in S144, the CPU 61 transmits the peripheral image Pic with the photographing date and time corresponding to the latest date and time of receipt from the peripheral image information 64a stored in the storage 64 to the stocker control device 50. In S150, the CPU 51 obtains the peripheral image Pic thus transmitted. When the surrounding image Pic is acquired, the CPU 51 causes the display operation device 46 to display the display screen Sc2 shown in Fig. 9 (S152), and ends this process. On the display screen Sc2, a message indicating information that the product P has been received at the latest receiving date and time acquired in S146, and the surrounding image Pic acquired in S150 are displayed.

[0031] Next, the stocker management process executed by the CPU 31 of the stocker management device 30 will be described with reference to Fig. 10. This process is repeatedly executed at predetermined time intervals (for example, 1 to 3 seconds).

[0032] When this process is started, the CPU 31 judges whether or not delivery completion information has been received from the stocker control device 50 (S200). If delivery completion information has been received from the stocker control device 50, the CPU 31 executes post-delivery processing shown in S202 and S204. That is, the CPU 31 first updates the stocker information 34a (S202). Specifically, the CPU 31 updates the status of the delivery warehouse 41 corresponding to the received order number from a delivery waiting state to a delivered state. Next, the CPU 31 refers to the stocker information 34a and the user information 34b, and sends a delivery completion email as shown in FIG. 11 to the email address registered in the user ID corresponding to the received order number to notify that the delivery has been completed (S204), and ends this process. Here, the delivery completion email includes a message indicating information that the product P has been delivered to the delivery warehouse 41 and the order number. The orderer 14 and the proxies 16a to 16c receive the delivery completion emails on the mobile terminals 15 and 17a to 17c. Upon receiving the emails, the orderer 14 and the proxies 16a to 16c use the user ID and password that they have been notified of in advance to take out the product P from the delivery warehouse 41 of the stocker 40.

[0033] If it is determined in S200 that the information received is not delivery completion information, the CPU 31 first determines whether or not availability information has been received (S206). If it is determined that availability information has been received, the CPU 31 executes post-reception processing shown in S208 and S210. That is, the CPU 31 updates the stocker information 34a and the user information 34b (S208). Specifically, the CPU 31 updates the status of the delivery warehouse 41 corresponding to the received order number in the stocker information 34a from a delivered state to an available state, and updates the receipt date and time of the user ID corresponding to the received order number in the user information 34b to the received receipt date and time. Next, the CPU 31 refers to the user information 34b, and sends a receipt completion email as shown in FIG. 12 to the email address registered to the user ID corresponding to the received order number to notify that the receipt has been completed (S210), and ends this processing. Here, the receipt completion email includes a message indicating that the product P in the delivery warehouse 41 has been received, and the order number. The orderer 14 and the proxies 16a to 16c receive the receipt completion emails on the mobile terminals 15 and 17a to 17c. Upon receiving the emails, the orderer 14 and the proxies 16a to 16c recognize that the product P in the delivery warehouse 41 has been received.

[0034] If it is determined in S206 that the availability information has not been received, the CPU 31 determines whether or not a request to obtain the latest receipt date and time has been received (S212). If it is determined that a request to obtain the latest receipt date and time has been received, the CPU 31 transmits the latest receipt date and time corresponding to the received user ID from the user information 34b stored in the storage 34 to the stocker control device 50 (S214), and ends this process. If it is determined in S212 that a request to obtain the latest receipt date and time has not been received, the CPU 31 ends this process.

[0035] Incidentally, when one of the orderer 14 and the proxies 16a to 16c receives the product P in the delivery warehouse 41, a receipt completion email is sent to all of the orderer 14 and the proxies 16a to 16c. However, one of the orderer 14 and the proxies 16a to 16c who has not received the product P in the delivery warehouse 41 may not notice the receipt completion email and go to the stocker 40 and try to open the door of the delivery warehouse 41. This situation is likely to occur when the stocker 40 is installed in an apartment building, that is, when the flag Fm is set to a value of 1. In order to deal with this situation, the CPU 51 causes the display operation device 46 to display the display screen Sc2 if the status corresponding to the delivery warehouse number of the delivery warehouse 41 corresponding to the user ID in S128 is vacant even though the password entered in S126 has been authenticated, and the flag Fm is set to a value of 1 in S142. This allows a user who visits the stocker 40 without knowing that the product P has already been received to more easily recognize the receiving status of the product P in the delivery warehouse 41.

[0036] Here, the correspondence between the components of this embodiment and the components of this disclosure will be clarified. The stocker management device 30, stocker control device 50, and camera control device 60 of this embodiment are examples of control devices of this disclosure, the delivery warehouse 41 is an example of a delivery warehouse, the display operation device 46 is an example of a display unit, the stocker 40 is an example of a stocker, the stocker system 10 is an example of a stocker system, and the CPU 51 is an example of a display control unit.

[0037] According to the embodiment of the stocker system 10 described above, when a password is entered to open the delivery warehouse 41, if the delivery warehouse 41 is empty despite the entered password being authenticated, a display screen Sc2 is displayed on the display operation device 46, showing the most recent receipt date and time among the dates and times when the product P was received in the delivery warehouse 41 and an ambient image Pic taken around the stocker 40 at the most recent receipt date and time, thereby allowing a user who visits the stocker 40 to more easily recognize the receipt status of the product P.

[0038] In addition, this stocker system 10 is equipped with a camera 49 that, when human movement is detected around the stocker 40, captures a specified area including the detected person as a peripheral image Pic, and a storage 64 that, when the peripheral image Pic is captured by the camera 49, stores the peripheral image Pic and the capture date and time when the peripheral image Pic was captured as peripheral image information 64a.Since the peripheral image Pic with the capture date and time corresponding to the most recent receipt date and time is obtained from the storage 64, a user who visits the stocker 40 can recognize the person who has received the product P in the delivery warehouse 41.

[0039] Furthermore, in this stocker system 10, the password for opening the delivery warehouse 41 is notified to the orderer 14 or the agents 16a, 16b who correspond to the recipient of the product P, and when the receipt of the product P from the delivery warehouse 41 is completed, the orderer 14 or the agents 16a, 16b is notified of the fact that the receipt is completed, so that the orderer 14 or the agents 16a, 16b can be notified of the fact that the receipt is completed.

[0040] In this stocker system 10, when the receipt of the product P in the delivery warehouse 41 is completed, an email notifying the completion of the receipt is sent to the email addresses of the orderer 14 and the agents 16a and 16b, so that the completion of the receipt can be notified to multiple email addresses.

[0041] It goes without saying that the present disclosure is in no way limited to the above-described embodiment, and can be embodied in various forms as long as it falls within the technical scope of the present disclosure.

[0042] In the embodiment described above, the stocker control device 50 transmits an imaging command to the camera control device 60 when the human movement is detected around the stocker 40 by the human presence sensor 48. The camera control device 60 that receives the imaging command controls the camera 49 to capture an image of the area in front of the stocker 40. However, the stocker control device 50 may also transmit an imaging command to the camera control device 60 when the door of the delivery warehouse 41 is opened.

[0043] In the above embodiment, when it is determined in S128 that the stocker is empty, the stocker control device 50 determines in S142 whether or not the flag Fm has a value of 1. However, when it is determined in S128 that the stocker is empty, the stocker control device 50 may execute S144 to S152 without executing S142 and S154. In this case, the stocker information 34a and the delivery warehouse information 54a do not need to store the flag Fm.

[0044] In the above-described embodiment, when the delivery or receipt of the product P in the delivery warehouse 41 is completed, an email is sent to the email addresses of the orderer 14 and the agents 16a and 16b to inform them of the completion of the delivery or receipt. However, since it is only necessary to inform the orderer 14 and the agents 16a and 16b of the completion of the delivery or receipt of the product P in the delivery warehouse 41 when the delivery or receipt of the product P in the delivery warehouse 41 is completed, a means other than sending an email, for example, a short message, or if the mobile terminals 15, 17a, and 17b of the orderer 14 and the agents 16a and 16b are capable of making calls, a voice message may be sent.

[0045] In the embodiment described above, the camera 49 is provided on the door 42 of the delivery warehouse 41 that houses the stocker control device 50. However, the camera 49 may be provided on, for example, the top surface of the stocker 40, as long as it is capable of capturing an image that enables people around the delivery warehouse 41 to be recognized.

[0046] In the above embodiment, the stocker management device 30 stores the user information 34b. However, the sales management device 22 may store the user information 34b.

[0047] In the above-described embodiment, the camera 49 is controlled by the camera control device 60. However, the camera 49 may be controlled by the stocker control device 50.

[0048] The control device of the present disclosure may be configured as follows.

[0049] The stocker of the present disclosure includes: Delivery warehouse and A display unit for displaying information; A control device according to any one of the above aspects; Equipped with.

[0050] The stocker of the present disclosure is equipped with the control device of the present disclosure in any of the aspects described above, so that a user who visits the stocker can more easily recognize the status of receipt of an item.

[0051] The management device of the present disclosure includes: A management device for managing a stocker according to any one of the above aspects of the present disclosure, A password for opening the delivery warehouse is notified to a plurality of predetermined contacts corresponding to recipients of the goods, a notification unit that notifies the plurality of contact points corresponding to the recipients of the items that the items have been received when the items have been received from the delivery warehouse; Equipped with.

[0052] The management device of the present disclosure includes the stocker of any of the above-mentioned aspects of the present disclosure, so that the user who visits the stocker can be properly informed that the item has been received. Furthermore, the management device can notify multiple contacts that the item has been received.

[0053] In the management device of the present disclosure, when the receipt of an item in a delivery warehouse is completed, the notification unit may send an email to a plurality of email addresses as the plurality of contacts to notify the completion of receipt to a plurality of email addresses when the receipt of the item in the delivery warehouse is completed. This management device can notify the completion of receipt to a plurality of email addresses.

[0054] The stocker system of the present disclosure comprises: A stocker according to any one of the above-described aspects of the present disclosure; A management device for managing the stocker; Equipped with.

[0055] The stocker system of the present disclosure includes a stocker according to any one of the aspects of the present disclosure described above, so that users who visit the stocker can more easily recognize the status of their item receipt.

[0056] The control method of the present disclosure includes: A control method for a stocker system including a stocker having a delivery warehouse and a display unit that displays information, comprising: When a password for opening the delivery warehouse is input, if the input password is authenticated but the delivered item corresponding to the input password is not in the stocker, displaying on the display unit the latest receipt date and time among the dates and times when the item was received corresponding to the input password and a surrounding image captured around the stocker at the latest receipt date and time. Equipped with.

[0057] In the control method disclosed herein, when a password for opening a delivery warehouse is entered, if the entered password is authenticated but there is no delivered item in the stocker that corresponds to the entered password, the display unit displays the most recent receipt date and time among the dates and times when the item was received in accordance with the entered password, and a surrounding image captured around the stocker at the most recent receipt date and time. This control method can guide a user who visits the stocker and enters an authenticated password, along with the most recent receipt date and time, and the surroundings of the stocker when the item in the delivery warehouse was received. This control method allows a user who visits the stocker to more easily recognize the receipt status of the item.

[0058] This specification also discloses the technical idea of ​​changing "a control device according to claim 1 or 2" in claim 5 originally filed to "a control device according to any one of claims 1 to 4." [Industrial Applicability]

[0059] The present disclosure can be used in the manufacturing industry for control devices, stockers, management devices, and stocker systems. [Explanation of symbols]

[0060] 10 Stocker system, 13 Network, 14 Orderer, 15 Mobile terminal, 16a, 16b Agent, 17a, 17b Mobile terminal, 19 Deliverer, 20 Sales management system, 21 Store, 21A to 21G Store, 22 Sales management device, 30 Stocker management device, 31, 51, 61 CPU, 32, 52, 62 ROM, 33, 53, 63 RAM, 34, 54, 64 Storage, 34a Stocker information, 34b User information, 35 Communication unit, 40 Stocker, 40A Stocker, 40B Stocker, 40C Stocker, 41 Delivery warehouse, 42 Door, 43 Locking mechanism, 44 Item sensor, 45 Opening / closing sensor, 46 Display operation device, 47 Reading device, 48 Human sensor, 49 Camera, 50 Stocker control device, 54a Delivery warehouse information, 54b user authentication information, 55 communication unit, 60 camera control device, 64a surrounding image information, P product, Sc1 selection screen, Sc2 display screen.

Claims

1. A control device for use in a stocker system including a stocker having a delivery warehouse and a display unit that displays information, a display control unit that causes the display unit to display, when a password for opening the delivery warehouse is input and the input password is authenticated but no delivered item corresponding to the input password is in the stocker, the latest receipt date and time among dates and times when the item was received corresponding to the input password and a surrounding image captured around the stocker at the latest receipt date and time. A control device comprising:

2. The control device according to claim 1 , an imaging device that, when detecting a movement of a person around the stocker, captures an image of a predetermined range including the detected person as the surrounding image; an image storage unit that stores, when the peripheral image is captured by the imaging device, the peripheral image and an imaging date and time when the peripheral image is captured; Equipped with The display control unit acquires the peripheral image having the image capture date and time corresponding to the latest reception date and time from the image storage unit. Control device.

3. The control device according to claim 1 or 2, The password is notified to a plurality of predetermined contact points corresponding to the recipient of the item, a notification unit that notifies the plurality of contact points corresponding to the recipients of the items that the items have been received when the items have been received from the delivery warehouse; A control device comprising:

4. The control device according to claim 3, When the receipt of the item in the delivery warehouse is completed, the notification unit transmits an email indicating that the receipt has been completed to a plurality of email addresses as the plurality of contacts. Control device.

5. Delivery warehouse and A display unit for displaying information; A control device according to claim 1 or 2; A stocker comprising:

6. A management device for managing the stocker according to claim 5, The password is notified to a plurality of predetermined contact points corresponding to the recipient of the item, a notification unit that notifies the plurality of contact points corresponding to the recipients of the items that the items have been received when the items have been received from the delivery warehouse; A management device comprising:

7. 7. The management device according to claim 6, When the receipt of the item in the delivery warehouse is completed, the notification unit transmits an email indicating that the receipt has been completed to a plurality of email addresses as the plurality of contacts. Management device.

8. The stocker according to claim 5 , A management device for managing the stocker; A stocker system comprising:

9. A control method for a stocker system including a stocker having a delivery warehouse and a display unit that displays information, comprising: When a password for opening the delivery warehouse is input, if the input password is authenticated but the delivered item corresponding to the input password is not in the stocker, displaying on the display unit the latest receipt date and time among the dates and times when the item was received corresponding to the input password and a surrounding image captured around the stocker at the latest receipt date and time. A control method comprising:

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