System and method for detecting unauthorized device location change

Abstract

A system (108) and a method (400) for detecting unauthorized location change of at least one device (e.g., ODCPE) in a network (106) is described. Current location of the device (110) through at least one base station (112). The current location is compared with a set location to determine whether there is a change in the location of the device (110). The change is one of a minor change and a major change. A notification about the change in the location of the device is sent to a user (102). The current location of the device is monitored for a predefined time period to determine whether the device has been moved to the set location. An action is initiated for a plurality of services if the device has not moved to the set location within the predefined time period.

Description

SYSTEM AND METHOD FOR DETECTING UNAUTHORIZED DEVICE LOCATION CHANGERESERVATION OF RIGHTS

[0001] A portion of the disclosure of this patent document contains material, which is subject to intellectual property rights such as, but are not limited to, copyright, design, trademark, Integrated Circuit (IC) layout design, and / or trade dress protection, belonging to Jio Platforms Limited (JPL) or its affiliates (hereinafter referred as owner). The owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent files or records, but otherwise reserves all rights whatsoever. All rights to such intellectual property are fully reserved by the owner.TECHNICAL FIELD

[0002] The present disclosure relates generally to the field of communication systems. More particularly, the present disclosure relates to systems and methods for detecting changes in the location of devices in a network.DEFINITION

[0003] As used in the present disclosure, the following terms are generally intended to have the meaning as set forth below, except to the extent that the context in which they are used to indicate otherwise.

[0004] The term “Telecom Service Provider (TSP)” refers to companies that offer various telecommunication services to individuals, businesses, and other organizations.

[0005] The term “Outdoor customer premises equipment (ODCPE)” refers to telecommunication or network equipment installed outside a residential or commercial property, typically at the point where services are delivered to the premises. Thisequipment is crucial for establishing and maintaining connectivity between the service provider's network and the customer's internal systems.

[0006] The term “Unauthorized location changes of a device” refers to instances where a device's location is altered or moved without proper authorization or approval.

[0007] The term “Regulatory compliance” refers to adhering to laws, standards, and guidelines that govern the management and operation of network systems. This ensures that networks operate securely, reliably, and in accordance with legal and industry requirements.

[0008] The term “Workforce management” refers to a process that involves effectively planning, deploying, and managing network / human resources to maintain and optimize network infrastructure.

[0009] The term “Service provider" refers to an organization or entity that offers services (e.g., telecommunication services, internet services, etc.) to individuals, businesses, or other organizations.

[0010] The term “Customer” refers to an individual or entity that purchases, uses, or is the end recipient of services provided by the service provider.

[0011] The term “Inventory management” refers to a systematic process of tracking, organizing, and controlling network equipment and resources.

[0012] The term “Customer premises" refers to the physical location or property where a customer uses services provided by the service provider.

[0013] The term “Service Level Agreement (SLA)” refers to a formal contract or agreement between the service provider and the customer that outlines the expected level of service, performance metrics, and responsibilities.

[0014] The term “Revenue” refers to the income generated from various network-related products and services.

[0015] The term “Network node” refers to a network component within the network that acts as a connection point for data transmission and communication.

[0016] The term “Location Service Request (LSR) data” refers to the information or parameters included in a request made to a location service to retrieve or process location-based information.

[0017] The term “Short Messaging Service (SMS)” refers to a text messaging service that allows users to send and receive short, text-based messages over mobile networks. The SMS is widely used for personal communication, notifications, and various automated messaging applications.

[0018] The term “Electronic mail (Email)” refers to a method of exchanging digital messages over the Internet or other computer networks. It allows users to send, receive, and manage messages electronically.

[0019] The term “Know Your Customer (KYC) update” refers to a process of verifying and updating the identity and details of network customers or users, particularly in service provider environments. The KYC update is used for maintaining security, compliance, and proper management of network services.

[0020] The term “Business Support System (BSS) system” refers to a system designed to support various business processes and operations. The BSS system encompasses systems that help manage and optimize aspects such as customer service, billing, revenue management, and operational support.

[0021] The term “Suspension of Customer Services” refers to a process of temporary or permanent halting of the services provided to the customer.

[0022] The term “Unified Data Management (UDM)” refers to a system that centralizes the management of user data and service information across different network functions and applications.

[0023] The term “Charging Function (CHF)-Broadband Network Gateway (BNG) refers to a component of the network architecture in telecommunications for charging and billing systems for mobile networks. The CHF is a network function responsible for collecting and processing charging data for mobile network services. It plays a central role in managing and billing for services used by customers. The BNG is a network element that serves as the gateway between the core network and external networks or the internet. It handles the aggregation and routing of data traffic.

[0024] The term “Policy Control Function (PCF)-Broadband Network Gateway (BNG)” refers to a component of the network architecture for managing network policies and ensuring efficient data traffic handling. The PCF is a key network function in the network that provides centralized policy management and control

[0025] The term “Fault Management System (FMS)” refers to a system for network management and operations, designed to detect, diagnose, and address faults or issues within the network.

[0026] The term “Registration request” refers to a formal process by which a user or device requests to be added to or recognized by a network or service.

[0027] The term “Outbound dialer” refers to a system or software tool used to automate the process of making outbound phone calls in customer service centers.

[0028] The term “Technician” refers to a skilled professional responsible for the installation, maintenance, repair, and support of various types of equipment, systems, or technologies.

[0029] The term “Change Request Form” refers to a formal document used to propose modifications or updates to an existing system, process, or project.

[0030] The term “Digital signature” refers to a cryptographic technique used to verify the authenticity and integrity of documents.

[0031] The term “Customer Relationship Management” refers to a software used to manage interactions with current and potential customers.

[0032] The term “Online Charging System (OCS)” refers to a system used to manage and control the charging and billing of telecommunications services.

[0033] These definitions are in addition to those expressed in the art.BACKGROUND

[0034] The following description of related art is intended to provide background information pertaining to the field of the disclosure. This section may include certain aspects of the art that may be related to various features of the present disclosure. However, it should be appreciated that this section be used only to enhance the understanding of the reader with respect to the present disclosure, and not as admissions of prior art.

[0035] Telecom service providers (TSPs) have the sole authority to change the locations of fixed mobility product devices (e.g., Outdoor Customer Premises Equipment (ODCPE)). To comply with regulatory and business requirements, the TSPs must maintain up-to-date location information for these products / devices at all times. Currently, for mobility-based solutions, it is not possible to restrict the service against any unauthorized movement of the product / device.

[0036] Currently, there is no automated solution or proactive mechanism to identify devices whose physical installation has changed after the initial setup. Changesin device locations are typically noticed either through customer complaints or when a new connection is to be provided using a shared device, such as an ODCPE, which is not found at the expected installation location. Any changes to the installation of the device must be carried out solely by the service provider.

[0037] For example, each ODCPE device is logically mapped to a building or installation location as part of the initial customer order. This single ODCPE device can provide connections to up to 7 customers. Consider a scenario where only one customer (Customer 1) is connected to the ODCPE installed in "Building Location A." If Customer 1 moves from "Building Location A" to "Building Location B," the ODCPE will continue to function because it will still latch onto the new location and provide service to the customer.

[0038] However, installation of a second connection in "Building A" will not be possible because the ODCPE is no longer present at that location. Additionally, the system will not permit the installation of a new ODCPE in the same physical location (Building A) since the existing ODCPE is still eligible to provide up to 6 more connections. This situation necessitates a reactive analysis to identify the missing ODCPE inventory, resulting in a delay in onboarding new customers, impacting Service Level Agreement (SLA), revenue, etc. Furthermore, if "Customer 1" raises a complaint about the service, the technician will visit "Building A" because the system has not been updated with the location change. Since the ODCPE is no longer available at "Building A," this will impact customer service and resolution SLA.

[0039] Hence, there is a need for a system and method for identifying, restricting, and regulating unauthorized location changes of the devices in the network.OBJECTIVES

[0040] Some of the objectives of the present disclosure, which at least one embodiment herein satisfies, are as follows:

[0041] An objective of the present disclosure is to provide a system and a method for detecting a change in the location of a device (e.g., Outdoor customer premises equipment (ODCPE)) in a network.

[0042] Another objective of the present disclosure is to identify, restrict, and regulate unauthorized device location changes.

[0043] Yet another objective of the present disclosure is to notify a user / customer of the device about unauthorized location changes of the device (via SMS, Email, In-App notification and outbound calls).

[0044] Yet another objective of the present disclosure is to suspend the services of the user / customer if the device is not moved to the actual installation location / not regularized.

[0045] Yet another objective of the present disclosure is to initiate the regularization of a new location of the device requested by the user / customer by performing a know-your-customer (KYC) update.

[0046] Yet another objective of the present disclosure is to update the current location of the device in a database.

[0047] Yet another objective of the present disclosure is to resume the suspended services of the user / customer after the regularization of the device location.

[0048] Yet another objective of the present disclosure is to stop the misuse of the device (i.e., ODCPE).

[0049] Yet another objective of the present disclosure is to protect against loss / misuse of the services.

[0050] Yet another objective of the present disclosure is to stop revenue losses due to unauthorized location changes.

[0051] Yet another objective of the present disclosure is to stop the prevention of potential opportunities for new services, i.e., business opportunities in the form of possible new connections / customers.

[0052] Yet another objective of the present disclosure is to stop service or quality of service (QoS) disruption for other customers attached to the same ODCPE due to unauthorized location changes.

[0053] Yet another objective of the present disclosure is to stop the prevention of potential opportunities for new services, i.e., business opportunities in the form of possible new connections / customers.

[0054] Yet another objective of the present disclosure is to stop service or QoS disruption for other customers attached to the same ODCPE due to unauthorized location changes.

[0055] Yet another objective of the present disclosure is to avoid / pr event unnecessary trouble ticket raises.

[0056] Other objectives and advantages of the present disclosure will be more apparent from the following description, which is not intended to limit the scope of the present disclosure.SUMMARY

[0057] In an exemplary embodiment, a method for detecting unauthorized location change of at least one device in a network is disclosed. The method comprises receiving, by a receiving unit, a current location of at least one device through at least one base station. The method comprises determining, by a determining unit, whetherthere is a change in a location of the at least one device by comparing the current location with a set location of the at least one device. The change is one of a minor change and a major change. The method comprises sending, by a communication unit, a notification to inform a user of the at least one device about the change in the location from the set location based on determining that the major change in the location of the at least one device. The method comprises monitoring, by an execution unit, the current location of the at least one device for a predefined time period to determine whether the at least one device has moved to the set location. The method comprises initiating, by the execution unit, an action for a plurality of services corresponding to the at least one device based on determining that at least one device has not moved to the set location within the predefined time period.

[0058] In some embodiments, the set location of the at least one device is accessed from a database. The set location represents location information of the at least one device at a time of installation.

[0059] In some embodiments, the determination of the change in the location of the at least one device is performed after a predefined time interval.

[0060] In some embodiments, determining whether there is the change in the location of the at least one device comprises comparing, by the determining unit, the current location with the set location of the at least one device to determine a distance change. The distance change comprises a change in latitude, longitude, or azimuth of the set location. The method comprises determining, by the determining unit, whether the distance change in the location of the at least one device is more than a predefined distance. The method comprises identifying, by the determining unit, the distance change as the major change in the location of the at least one device based on determining that the distance change is more than the predefined distance. The method comprises identifying, by the determining unit, the distance change as the minor changein the location of the at least one device based on determining that the distance is less than the predefined distance.

[0061] In some embodiments, the at least one device is fifth-generation (5G) fixed wireless access (FWA) outdoor customer premises equipment (ODCPE) device. The notification is sent through one of a short messaging service (SMS), an electronic mail (E-mail), an in-application (In-App) notification, and an outbound call.

[0062] In some embodiments, the action comprises suspension of the plurality of services corresponding to the at least one device.

[0063] In some embodiments, the notification further comprises an indication of the suspension of the services corresponding to the at least one device based on one or more regulatory rules if the at least one device is not moved to the set location within the predefined time period after sending the notification to the user.

[0064] In some embodiments, the method comprises sending, by the BSS system, the notification to the user, upon detecting the change in the location of the at least one device based on one or more conditions. The one or more conditions comprise the minor change in the location, the minor change in the location for more than a predefined number of times, the major change, and the major change in the location for more than the predefined number of times.

[0065] In some embodiments, the method comprises, upon receiving an indication about suspension of the plurality of services and regularization of location change from an outbound caller, initiating, by the user, a regularization request to regularize the location change of the at least one device. The method comprises performing, by the BSS system, an updation of know your customer (KYC) of the user of the at least one device upon receiving the regularization request for the location change of the at least one device. The method comprises performing, by the BSSsystem, an installation of the at least one device to a new location based on the updation ofthe KYC.

[0066] In another exemplary embodiment, a system for detecting unauthorized location change of at least one device in a network is described. The system comprises a receiving unit configured to receive a current location of at least one device through at least one base station. A determining unit is configured to determine whether there is a change in a location of the at least one device by comparing the current location with a set location of the at least one device. The change is one of a minor change and a major change. A communication unit is configured to send a notification about the change in the location of the at least one device from the set location based on determining that the major change in the location of the at least one device. An execution unit configured to monitor the current location of the at least one device for a predefined time period to determine whether the at least one device has moved to the set location. The execution unit is configured to initiate an action for a plurality of services corresponding to the at least one device based on determining that the at least one device has not moved to the set location within the predefined time period.

[0067] In yet another exemplary embodiment, a computer program product comprising a non-transitory computer-readable medium comprising instructions that, when executed by one or more processors, cause the one or more processors to execute a method for detecting unauthorized location change of at least one device in a network is disclosed. The method comprises receiving, by a receiving unit, a current location of at least one device through at least one base station. The method comprises determining, by a determining unit, whether there is a change in a location of the at least one device by comparing the current location with a set location of the at least one device. The change is one of a minor change and a major change. The method comprises sending, by a communication unit, a notification to inform a user of the at least one device about the change in the location from the set location based ondetermining that the major change in the location of the at least one device. The method comprises monitoring, by an execution unit, the current location of the at least one device for a predefined time period to determine whether the at least one device has moved to the set location. The method comprises initiating, by the execution unit, an action for a plurality of services corresponding to the at least one device based on determining that at least one device has not moved to the set location within the predefined time period.BRIEF DESCRIPTION OF THE ACCOMPANYING DRAWING

[0068] The accompanying drawings, which are incorporated herein, and constitute a part of this disclosure, illustrate exemplary embodiments of the disclosed methods and systems in which like reference numerals refer to the same parts throughout the different drawings. Components in the drawings are not necessarily to scale, emphasis instead being placed upon clearly illustrating the principles of the present disclosure. Some drawings may indicate the components using block diagrams and may not represent the internal circuitry of each component. It will be appreciated by those skilled in the art that disclosure of such drawings includes disclosure of electrical components, electronic components or circuitry commonly used to implement such components.

[0069] FIG. 1 illustrates an exemplary network architecture for implementing a system for detecting unauthorized location change of at least one device in a network, in accordance with embodiments of the present disclosure.

[0070] FIG. 2A illustrates an exemplary system architecture of the system for detecting unauthorized location change of at least one device in the network, in accordance with an embodiment of the present disclosure.

[0071] FIG. 2B illustrates an exemplary block diagram of the system for detecting unauthorized location change of at least one device in the network, in accordance with an embodiment of the present disclosure.

[0072] FIG. 3 illustrates an exemplary flow diagram of a method for detecting unauthorized location change of at least one device in the network, in accordance with an embodiment of the present disclosure.

[0073] FIG. 4 illustrates another exemplary flow diagram of a method for detecting unauthorized location change of at least one device, in accordance with an embodiment of the present disclosure.

[0074] FIG. 5 illustrates an exemplary block diagram of a computer system in which or with which embodiments of the present disclosure may be implemented.

[0075] The foregoing shall be more apparent from the following more detailed description of the disclosure.LIST OF REFERENCE NUMERALS100 - Network Architecture102-1, 102-2... 102-N - Plurality of Users104-1, 104-2... 104-N - Plurality of User Equipments106 - Network108 - System110-1, 110-2... .110-N - ODCPE112-1, 112-2... .112-N - Base Stations200A - System Architecture202 - Analytics Platform204 - Business Support System (BSS) System206 - 5G Core200B - Block Diagram of System 201 - Processor(s)203 - Memory205 - Interfaces210 - Database212 - Determining Unit 214 - Receiving Unit216 - Execution Unit218 - Communication Unit300 - Flow Diagram400 - Flow Diagram 500 - Computer system510 - External Storage Device520 - Bus530 - Main Memory540 - Read Only Memory550 - Mass Storage Device560 - Communication Port570 - ProcessorDETAILED DESCRIPTION

[0076] In the following description, for the purposes of explanation, various specific details are set forth in order to provide a thorough understanding of embodiments of the present disclosure. It will be apparent, however, that embodiments of the present disclosure may be practiced without these specific details. Several features described hereafter can each be used independently of one another or with any combination of other features. An individual feature may not address any of the problems discussed above or might address only some of the problems discussed above. Some of the problems discussed above might not be fully addressed by any of the features described herein. Example embodiments of the present disclosure are described below, as illustrated in various drawings in which like reference numerals refer to the same parts throughout the different drawings.

[0077] The ensuing description provides exemplary embodiments only, and is not intended to limit the scope, applicability, or configuration of the disclosure. Rather, the ensuing description of the exemplary embodiments will provide those skilled in the art with an enabling description for implementing an exemplary embodiment. It should be understood that various changes may be made in the function and arrangement of elements without departing from the spirit and scope of the disclosure as set forth.

[0078] Specific details are given in the following description to provide a thorough understanding of the embodiments. However, it will be understood by one of ordinary skill in the art that the embodiments may be practiced without these specific details. For example, circuits, systems, networks, processes, and other components maybe shown as components in block diagram form in order not to obscure the embodiments in unnecessary detail. In other instances, well-known circuits, processes, algorithms, structures, and techniques may be shown without unnecessary detail in order to avoid obscuring the embodiments.

[0079] Also, it is noted that individual embodiments may be described as a process that is depicted as a flowchart, a flow diagram, a data flow diagram, a structure diagram, or a block diagram. Although a flowchart may describe the operations as a sequential process, many of the operations can be performed in parallel or concurrently. In addition, the order of the operations may be re-arranged. A process is terminated when its operations are completed but could have additional steps not included in a figure. A process may correspond to a method, a function, a procedure, a subroutine, a subprogram, etc. When a process corresponds to a function, its termination can correspond to a return of the function to the calling function or the main function.

[0080] The word “exemplary” and / or “demonstrative” is used herein to mean serving as an example, instance, or illustration. For the avoidance of doubt, the subject matter disclosed herein is not limited by such examples. In addition, any aspect or design described herein as “exemplary” and / or “demonstrative” is not necessarily to be construed as preferred or advantageous over other aspects or designs, nor is it meant to preclude equivalent exemplary structures and techniques known to those of ordinary skill in the art. Furthermore, to the extent that the terms “includes,” “has,” “contains,” and other similar words are used in either the detailed description or the claims, such terms are intended to be inclusive like the term “comprising” as an open transition word without precluding any additional or other elements.

[0081] Reference throughout this specification to “one embodiment” or “an embodiment” or “an instance” or “one instance” means that a particular feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment of the present disclosure. Thus, the appearances of the phrases“in one embodiment” or “in an embodiment” in various places throughout this specification are not necessarily all referring to the same embodiment. Furthermore, the particular features, structures, or characteristics may be combined in any suitable manner in one or more embodiments.

[0082] The terminology used herein is to describe particular embodiments only and is not intended to be limiting the disclosure. As used herein, the singular forms “a”, “an”, and “the” are intended to include the plural forms as well, unless the context indicates otherwise. It will be further understood that the terms “comprises” and / or “comprising,” when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and / or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and / or groups thereof. As used herein, the term “and / or” includes any combinations of one or more of the associated listed items. It should be noted that the terms “mobile device”, “user equipment”, “user device”, “communication device”, “device” and similar terms are used interchangeably for the purpose of describing the invention. These terms are not intended to limit the scope of the invention or imply any specific functionality or limitations on the described embodiments. The use of these terms is solely for convenience and clarity of description. The invention is not limited to any particular type of device or equipment, and it should be understood that other equivalent terms or variations thereof may be used interchangeably without departing from the scope of the invention as defined herein.

[0083] While considerable emphasis has been placed herein on the components and component parts of the preferred embodiments, it will be appreciated that many embodiments can be made and that many changes can be made in the preferred embodiments without departing from the principles of the disclosure. These and other changes in the preferred embodiment as well as other embodiments of the disclosure will be apparent to those skilled in the art from the disclosure herein, whereby it is tobe distinctly understood that the foregoing descriptive matter is to be interpreted merely as illustrative of the disclosure and not as a limitation.

[0084] Telecom service providers (TSPs) have the sole authority to change the locations of fixed mobility product devices (e.g., Outdoor Customer Premises Equipment (ODCPE)). To comply with regulatory and business requirements, the TSPs must maintain up-to-date location information for these products / devices at all times. Currently, for mobility-based solutions, it is not possible to restrict the service against any unauthorized movement of the product / device.

[0085] Currently, there is no automated solution or proactive mechanism to identify devices whose physical installation has changed after the initial setup. Changes in device locations are typically noticed either through customer complaints or when a new connection is to be provided using a shared device, such as an ODCPE, which is not found at the expected installation location. Any changes to the device installation are carried out solely by the service provider.

[0086] For example, each ODCPE device is logically mapped to a building or installation location as part of the initial customer order. This single ODCPE device can provide connections to up to 7 customers. Consider a scenario where only one customer (Customer 1) is connected to the ODCPE installed in "Building Location A." If Customer 1 moves from "Building Location A" to "Building Location B," the ODCPE continues to function because it is configured to still latch onto the new location and provide service to the customer.

[0087] However, installation of a second connection in "Building A" would not be possible because the ODCPE is no longer present at that location. Additionally, the system will not permit the installation of a new ODCPE in the same physical location (Building A) since the existing ODCPE is still eligible to provide up to 6 more connections. This situation necessitates a reactive analysis to identify the missingODCPE inventory, resulting in delay in onboarding new customer, impacting Service Level Agreement (SLA), revenue, etc. Lurthermore, if "Customer 1" raises a complaint about the service, the technician will visit "Building A" because the system has not been updated with the location change. Since the ODCPE is no longer available at "Building A," this will impact customer service and resolution SLA.

[0088] Hence, there is a need for a system and method for identifying, restricting, and regulating unauthorized location changes of the devices in the network.

[0089] The present disclosure aims to overcome the above-mentioned and other existing problems in this field of technology by providing a system and a method for detecting a change in a location of the device in the network. The system may have a latest device installation location by identifying, restricting, and regulating unauthorized location changes of the device. The system may capture data corresponding to the location of the device by a network node (e.g., base station) and provide the data to an analytics platform. The data is processed by the analytics platform to detect any change in the location of the device. The system may trigger needful actions (e.g., notifying about the location change of the device to the customer / user, suspending services of the device after communication within a certain time duration). This not only ensures regulatory compliance but also guarantees that assistance is provided at the correct location in case any issues are reported with the device or services.

[0090] In this way, the system does not need to wait for a customer order to identify the ODCPE, which is relocated from the location at the time of installation (e.g., “Building A to B”) or wait for a complaint by the customer (e.g., Customer 1). Any change in the ODCPE device location is identified proactively and regularized. This results in always knowing the current device installation location, better inventory management, better service level agreement (SLA), and revenue, as the new customer will be onboard in less time.

[0091] Hereinafter, exemplary embodiments of the present disclosure will be described with reference to the accompanying drawings FIGs. 1-4.

[0092] FIG. 1 illustrates an exemplary network architecture (100) for implementing a system (108) for detecting unauthorized location change of at least one device (110) in a network (106), in accordance with embodiments of the present disclosure.

[0093] Referring to FIG. 1, the network architecture (100) may include one or more computing devices or user equipments (104-1, 104-2... 104-N) associated with one or more users ( 102- 1 , 102-2... 102-N) in an environment. A person of ordinary skill in the art will understand that one or more users (102-1, 102-2... 102-N) may be individually referred to as the user (102) and collectively referred to as the users (102). A person of ordinary skill in the art will appreciate that the terms “users” and “subscribers” may be used interchangeably throughout the disclosure. Similarly, a person of ordinary skill in the art will understand that one or more user equipments (104-1, 104-2... 104-N) may be individually referred to as the user equipment (104) and collectively referred to as the user equipment (104). A person of ordinary skill in the art will appreciate that the terms “computing device(s)” and “user equipment” may be used interchangeably throughout the disclosure. Although three user equipments (104) are depicted in FIG. 1, however any number of the user equipments (104) may be included without departing from the scope of the ongoing description.

[0094] In an embodiment, the user equipment (104) may include smart devices operating in a smart environment, for example, an Internet of Things (loT) system. In such an embodiment, the user equipment (104) may include, but is not limited to, smart phones, smart watches, smart sensors (e.g., mechanical, thermal, electrical, magnetic, etc.), networked appliances, networked peripheral devices, networked lighting system, communication devices, networked vehicle accessories, networked vehicular devices, smart accessories, tablets, smart television (TV), computers, smart security system,smart home system, other devices for monitoring or interacting with or for the users (102) and / or entities, or any combination thereof. A person of ordinary skill in the art will appreciate that the user equipment (104) may include, but is not limited to, intelligent, multi-sensing, network-connected devices, that can integrate seamlessly with each other and / or with a central server or a cloud-computing system or any other device that is network-connected.

[0095] In an embodiment, the user equipment (104) may include, but is not limited to, a handheld wireless communication device (e.g., a mobile phone, a smart phone, a phablet device, and so on), a wearable computer device(e.g., a head-mounted display computer device, a head-mounted camera device, a wristwatch computer device, and so on), a Global Positioning System (GPS) device, a laptop computer, a tablet computer, or another type of portable computer, a media playing device, a portable gaming system, and / or any other type of computer device with wireless communication capabilities, and the like. In an embodiment, the user equipment (104) may include, but is not limited to, any electrical, electronic, electro-mechanical, or an equipment, or a combination of one or more of the above devices such as virtual reality (VR) devices, augmented reality (AR) devices, laptop, a general-purpose computer, desktop, personal digital assistant, tablet computer, mainframe computer, or any other computing device, wherein the user equipment (104) may include one or more in-built or externally coupled accessories including, but not limited to, a visual aid device such as a camera, an audio aid, a microphone, a keyboard, and input devices for receiving input from the user (102) or the entity such as touch pad, touch enabled screen, electronic pen, and the like. A person of ordinary skill in the art will appreciate that the user equipment (104) may not be restricted to the mentioned devices and various other devices may be used.

[0096] Referring to FIG. 1, the user equipment (104) may communicate with a system (108) via a network (106). In an embodiment, the network (106) may includeat least one of a Fifth Generation (5G) network, 6G network, or the like. The network (106) may enable the user equipment (104) to communicate with other devices in the network architecture (100) and / or with the system (108). The network (106) may include a wireless card or some other transceiver connection to facilitate this communication. In another embodiment, the network (106) may be implemented as, or include any of a variety of different communication technologies such as a wide area network (WAN), a local area network (LAN), a wireless network, a mobile network, a Virtual Private Network (VPN), the Internet, the Public Switched Telephone Network (PSTN), or the like. In an embodiment, the network (106) may include one or more base stations (112) for facilitating communication between the one or more UEs (104).

[0097] The network architecture (100) comprises a plurality of base stations (112-1, 112-2... .112-N). A person of ordinary skill in the art will understand that one or more base stations (112-1, 112-2... 112-N) may be individually referred to as the base station (112) and collectively referred to as the base station (112). The base station (112) may be a network infrastructure that provides wireless access to one or more terminals associated therewith. The base station may have coverage defined to be a predetermined geographic area based on the distance over which a signal may be transmitted. The base station (112) may be, but not be limited to, wireless access point, evolved NodeB (eNodeB), 5G node or next generation NodeB (gNB), wireless point, transmission / reception point (TRP), and the like. In an embodiment, the base station (112) may include one or more operational units that enable telecommunication between two or more UEs (104). In an embodiment, the one or more operational units may include, but not be limited to, transceivers, baseband unit (BBU), (remote radio unit - RRU), antennae, mobile switching centres, radio network control units, one or more processors associated thereto, and a plurality of network entities such as Access and Mobility Management Function (AMF), Session Management Function (SMF), Network Exposure Function (NEF), or any custom built functions executing one or more processor-executable instructions, but not limited thereto. Each base station (112)of the plurality of base stations (112) includes a load capacity value associated therewith, and the plurality of of base stations (112) may be associated with a geographical area. In an embodiment, the geographical region may indicate the signal coverage of the set of base stations (112). The network (106) may be formed by the plurality of base stations (112-1, 112-2) communicatively coupled to enable telecommunication exchanges between one or more UEs (104).

[0098] The network architecture includes the system (108), a plurality of outdoor customer premises equipments (ODCPEs) (110-1, 110-2....110-N). A person of ordinary skill in the art will understand that one or more ODCPEs (110-1, 110- 2... 110-N) may be individually referred to as the ODCPE (110) and collectively referred to as the ODCPE (110) or alternatively referred to as a device. In an aspect, the ODCPEs (110) refer to networking devices installed outside of a residential or commercial property to provide various services (e.g., internet access, voice communications, media services, public access points, function as repeaters or boosters, etc.). The ODCPEs (110) may include devices such as telephones, routers, network switches, residential gateways (RG), set-top boxes, fixed mobile convergence products, home networking adapters, and Internet access gateways. The ODCPEs (110) enable the vs to access the service providers' communication services and distribute them in the residence or enterprise with a local area network (LAN).

[0099] In an aspect, the user (102) may receive a plurality of services (e.g., video streaming, voice call, internet protocol television (IPTV), VoIP) through the ODCPE (110) from the network operator. The user (102) may install an application corresponding to the ODCPE in the UE (104). The user (102) may get notifications (e.g., in-app notifications) corresponding to the ODCPE and the plurality of services from the network operator through the application installed on the UE (104).

[0100] In an aspect, the system (108) may detect unauthorized location change of a plurality of devices (i.e., ODCPE (110)) in the network (106). The system (108)may receive first location from at least one device (i.e., ODCPE (110)) and determine whether there is change in location of the at least one device (i.e., ODCPE (110)) by comparing the received first location information and location of the at least one device (i.e., ODCPE (110)) at time of installation or regularized location (collectively referred to as a set location) of the at least one device (i.e., ODCPE (110). Upon determination that there is a change in the location of the at least one device (i.e., ODCPE (110)), the system (108) may inform a user of the at least one device (i.e., ODCPE (110)) about the change in the location. Upon determining the at least one device (i.e., ODCPE (110)) has not moved to the set location after a predefined time period (e.g., predefined number of days), the system (108) may initiate an action that includes, but not limited to suspension, curtailing one or more services of a plurality of services corresponding to the at least one device (i.e., ODCPE (110)).

[0101] In an embodiment, the user equipment (UE) (104) is communicatively coupled with the system (108). The system (108) may receive a connection request from the UE (104). The system (108) may send an acknowledgment of the connection request to the UE (104). The UE (104) may transmit a plurality of signals in response to the connection request. The system (108) is configured for detecting unauthorized location change of at least one device (e.g., ODCPE (110)) in the network (106).

[0102] Although FIG. 1 shows exemplary components of the network architecture (100), in other embodiments, the network architecture (100) may include fewer components, different components, differently arranged components, or additional functional components than depicted in FIG. 1. Additionally, or alternatively, one or more components of the network architecture (100) may perform functions described as being performed by one or more other components of the network architecture (100).

[0103] FIG. 2A illustrates an exemplary system architecture (200A) of the system (108) for detecting unauthorized location change of at least one device (110) in the network (106), in accordance with an embodiment of the present disclosure.

[0104] The system architecture (200A) includes the plurality of ODCPEs (110), the plurality of base stations (112), an analytics platform (202), a business support system (BSS) system (204) and a 5G core (206) (not limited to 5G core but can include prior or advanced generation networks). In an aspect, the 5G core refers to a central part of the 5G network that manages all network services and functions.

[0105] In an aspect, the analytics platform (202) may be a processing engine designed to collect, process, analyze, and visualize data. The analytics platform (202) may process the raw data into actionable insights to support decision-making and optimize the operations of the system (108). The analytics platform (202) may have artificial intelligence / machine learning (AI / ML) based learning capabilities to predict various actions.

[0106] In an aspect, the analytics platform (202) may be implemented as a combination of hardware and programming (for example, programmable instructions) to implement one or more functionalities of the analytics platform (202). In examples described herein, such combinations of hardware and programming may be implemented in several different ways. For example, the programming for the analytics platform (202) may be processor-executable instructions stored on a non-transitory machine-readable storage medium, and the hardware for the analytics platform (202) may comprise a processing resource (for example, one or more processors) to execute such instructions. In the present examples, the machine-readable storage medium may store instructions that, when executed by the processing resource, implement the analytics platform (202). In such examples, the system (108) may include the machine- readable storage medium storing the instructions and the processing resource to execute the instructions, or the machine-readable storage medium may be separate butaccessible to the system (108) and the processing resource. In other examples, the analytics platform (202) may be implemented by electronic circuitry.

[0107] In an aspect, the analytics platform (202) may detect any change in the location of the device, perform restriction or suspension of service and regularization of location change.

[0108] In an aspect, each of the plurality of ODCPEs (110) may connect to the network (106) via the plurality of base stations (112) (e.g., gNodeB). The base station may provide location information of the ODCPEs (110) to the analytics platform (202). The base station may capture the location information of the ODCPEs (110) after a predefined time interval (e.g., every 2 hours).

[0109] The location information includes latitude and longitude as a part of location service request (LSR) data. In an aspect, the LSR data may refer to data associated with requests for telecommunication service with service provisioning, modification or updation, disconnection. The LSR data may include, but is not limited to, request types (e.g., new service requests, service modifications, disconnections, etc.), customer information (e.g., customer name, customer address, contact details, account numbers, service plans, etc.), service details (e.g., service type, technical requirements, configuration, etc.), processing information (e.g., request status, service orders, etc.), location data (e.g., installation address, site information), scheduling (e.g., service visit appointments, technician assignments to handle the service requests), regulatory and compliance data (e.g., documentation required for service provisioning), billing information (e.g., charges , fees, payment terms, etc.). The LSR data is provided to the analytics platform (202).

[0110] Further, the analytics platform (202) may monitor any change in the set location of the ODCPE (110). In an aspect, the analytics platform (202) may monitor the change in the set location of the ODCPE after every predefined time interval (e.g.,12 hours). The analytics platform (202) may compare current (or first) location of the ODCPE with location details of the ODCPE at time of installation (i.e., location captured on first time the device latches to the network). On detecting any change in the location of the ODCPE (110), the analytics platform (202) may check whether the detected change is more than a first predefined distance. The first predefined distance is set by the telecom service provider. In an example, the first predefined distance may be 10 meters. On detecting that the change in location of the ODCPE (110) is more than the first predefined distance (i.e., 10 meters), the analytics platform (202) may inform the BSS system (204) about the change in the location of the ODCPE (110). The BSS system (204) may further initiate a customer notification to communicate the change of device installation location to the customer / user (102). The customer / user (102) is notified via a short messaging service (SMS) or Email or in-App notification for detected location change of the ODCPE (110). In an aspect, the SMS refers to a text messaging service used to alert or notify the user of the device (e.g., ODCPE) about the change in the location of the device. In an aspect, the Email refers to a method of exchanging messages over the internet or computer network to inform or alert the user about the change in the location of the device. In an aspect, the in-app application refers to a feature of an application installed on the user’s device (e.g., UE (104) to deliver the notifications directly to the user inside the application itself.

[0111] In an aspect, the customer / user details may further be sent to an outbound dialer who contacts the customer via an outbound call. The outbound dialer may describe the detected location change which is against a regulatory compliance and can result in suspension of services if the ODCPE (110) is not moved back to the original or initial location.

[0112] In an aspect, the customer / user (102) may proceed with the regularization of the location change. If the customer requests regularization of location changes of the ODCPE (110), then the BSS system (204) may capture a newinstallation location address details from the customer and create a work order for know your customer (KYC) update.

[0113] In an aspect, if the ODCPE (110) is not moved to the original location after informing the customer about the location change within a predefined time period (e.g., predefined number of days (e.g., X days = 4 days)), the analytics platform (202) may inform the BSS system (204) to take further actions. The BSS system (204) may take actions such as suspending or restricting the services as per business and regulatory requirements. After the predefined time period (e.g., the predefined number of days (i.e., when X becomes 0 after 4 days)), the BSS system (204) may invoke suspension immediately. In an example, the BSS system (204) may initiate suspension of the customer services along with network nodes (e.g., Unified Data Management (UDM), charging function (CHF)- Broadband Network Gateway (BNG), policy control function (PCF)-(BNG) through a Fault Management System (FMS)) in the 5G core (206).

[0114] After suspension, any registration request may fail, and the customer (102) may not be able to use the service by connecting to the suspended device. The BSS system (204) may send notifications to the customer (102) to notify them that the location change has resulted in suspension of service and can be regularized by approaching customer care. Further, the customer details may be sent to the outbound dialer, who contacts the customer and describes the identified location change, which has resulted in the suspension of the services. The services can be resumed by performing re-KYC. If the customer agrees, the BSS system (204) may generate a work-order and assign it to a technician for KYC update.

[0115] The analytics platform (202) may perform regularization of location change. The analytics platform (202) may perform detection of the ODCPEs (110) where location change needs to be regularized. For this, the customer is approached to get the new installation location of the ODCPE (110). The BSS system (204) maygenerate a work order and assign the generated workorder to a technician who further visits the customer premises.

[0116] In the workorder processing, the technician may visit the customer’s premises and perform the KYC update. The KYC update may include the generation of a change request form (CRF) and a digital signature from the customer (102). In an aspect, the change request form (CRF) is a formal document used to propose and track changes. The change request form (CRF) may include, but is not limited to, change request ID, date of request, customer name, contact information, workorder number, details of workorder, change details, implementation plan, estimated timeline, approval and authorization, approval date, status, updates, review and documentation, etc. The digital signature is used for verifying the authenticity and integrity of information.

[0117] The technician may verify the installation of the ODCPE (110) and capture the photographs, which completes the work order. The CRF and other details, including installation photographs, may be sent for approval. After successful approval, the new installation details of the ODCPE or product may be updated in the BSS system (204). The new documents are archived as per regulatory requirements.

[0118] In an aspect, after successful updation, the services are resumed in network nodes (e.g., UDM, PCF-BNG, CHF-BNG through FMS) of the 5G core (206). The service status is also updated in the BSS system (e.g., Customer Relationship Management (CRM), online charging system (OCS) etc.).

[0119] Further, the customer (102) may receive a notification to confirm the location change in the in-app notification through the application installed on the UE of the customer (e.g., User (102)).

[0120] In an aspect, to detect a change in the location of the device, the following steps are performed:Step 1. Every device connected to the network (e.g., a mobility network) is via gNodeB, which provides the device’s location information, including Latitude and Longitude, as part of the LSR data feed.Step 2. The LSR data feed is provided to the analytics platform.Step 3. The Analytics platform monitors any change in the device location by comparing the current location details to the installation location details (captured on the first- time device latch).Step 4. The BSS system is notified of any change (more than X meters as per business requirement) in the device location. The BSS system initiates customer notification to communicate the possible change of the device installation location.Step 5. Customer is notified over SMS and Email for the identified change of device location.Step 6. The customer details are further sent to an outbound dialer / caller, who contacts the customer and describes the identified location change, which is against regulatory compliance and will result in the suspension of services if the device is not moved back to its original installation location.Step 7. The user is also notified whether the user wants to proceed with the regularization of change in the location of the device.Step 8. If the user wants to regularize the change in the device's location, the customer must provide new installation location address details, and a work order for KYC update must be created.

[0121] In an aspect, to suspend the services, the following steps are performed:Step 1. If the device location is not moved to the set location (or original location) after the customer communication (within X days), the analytics platform provides details to the BSS system for further action to suspend the services as per business and regulatory requirements. Further, if X =0, then invoke suspension immediately.Step 2. The BSS system initiates the suspension of the customer services in the BSS system along with the network nodes (e.g., UDM and CHF-BNG) through the FMS.Step 3. After the services are suspended, the registration request will fail, and the customer will no longer be able to use the service by connecting to the suspended device.Step 4. Notifications are sent to the customer, notifying the user that the location change has resulted in the suspension of service, which may be regularized by approaching customer care.Step 5. The customer details are further sent to an outbound dialer / caller who contacts the customer and describes the identified location change, which has resulted in the suspension of services. The services may be resumed by performing re-KYC. If the customer agrees to the regularization of the change in the location, a workorder is generated and assigned to a technician for the KYC update.

[0122] In an aspect, for the regularization of location change, the following steps are performed:For the devices whose location change needs to be regularized.Step 1. The customer is approached to get the new installation location of the device (e g., ODCPE).Step 2. The BSS system generates a work order and assigns it to the technician, who then visits the customer's premises.Step 3. During the workorder processing, the technician visits the customer’s premises and performs KYC, which includes generating a change request form (CRF) and obtaining the customer's digital signature.Step 4. The technician further verifies the installation of the device (e.g., ODCPE) and captures the photographs, which complete the workorder.Step 5. The CRF and other details, which include installation photographs, are sent for approval.Step 6. After successful approval, the new device installation details are updated in the BSS system.Step 7. The new documents are achieved according to regulatory requirements.Step 8. After the successful update, the services are resumed in network nodes (e.g., UDM, PCF-BNG, CHF-BNG through FMS). The service status is also updated in the BSS systems (e.g., customer relationship management (CRM) and online charging systems (OCS)).Step 9. The notification is sent to the customer to confirm the location change in the system.

[0123] In an aspect, the AI / ML-based learning may be used to predict, but is not limited to, location change, movement frequency, location deviation patterns, and location mismatch, etc.

[0124] Although FIG. 2 A shows exemplary components of the system architecture (200A), in other embodiments, the system architecture (200A) may include fewer components, different components, differently arranged components, or additional functional components than depicted in FIG. 2A. Additionally, or alternatively, one or more components of the system architecture (200A) may performfunctions described as being performed by one or more other components of the system architecture (200 A).

[0125] FIG. 2B illustrates an exemplary block diagram (200B) of the system (108) for detecting unauthorized location change of at least one device (110) in the network (106), in accordance with an embodiment of the present disclosure.

[0126] In an aspect, the system (108) may include one or more processor(s) (201). The one or more processor(s) (201) may be implemented as one or more microprocessors, microcomputers, microcontrollers, edge or fog microcontrollers, digital signal processors, central processing units, logic circuitries, and / or any devices that process data based on operational instructions. Among other capabilities, the one or more processor(s) (201) may be configured to fetch and execute computer-readable instructions stored in a memory (203) of the system (108). The memory (203) may be configured to store one or more computer-readable instructions or routines in a non- transitory computer readable storage medium, which may be fetched and executed to create or share data packets over a network service. The memory (203) may comprise any non-transitory storage device including, for example, volatile memory such as Random Access Memory (RAM), or non-volatile memory such as Erasable Programmable Read-Only Memory (EPROM), flash memory, and the like.

[0127] Referring to FIG. 2B, the system (108) may include an interface(s) (205). The interface(s) (205) may include a variety of interfaces, for example, interfaces for data input and output devices, referred to as I / O devices, storage devices, and the like. The interface(s) (205) may facilitate communication to / from the system (108). The interface(s) (205) may also provide a communication pathway for one or more components of the system (108). Examples of such components include, but are not limited to, an analytics platform (202), the BSS system (204) and a database (210).

[0128] In an embodiment, the analytics platform (202) may be referred to as a processing engine(s). The analytics platform (202) may be implemented as a combination of hardware and programming (for example, programmable instructions) to implement one or more functionalities of the analytics platform (202). In examples described herein, such combinations of hardware and programming may be implemented in several different ways. For example, the programming for the analytics platform (202) may be processor-executable instructions stored on a non-transitory machine-readable storage medium and the hardware for the analytics platform (202) may comprise a processing resource (for example, one or more processors), to execute such instructions. In the present examples, the machine-readable storage medium may store instructions that, when executed by the processing resource, implement the analytics platform (202). In such examples, the system (108) may include the machine- readable storage medium storing the instructions and the processing resource to execute the instructions, or the machine-readable storage medium may be separate but accessible to the system (108) and the processing resource. In other examples, the analytics platform (202) may be implemented by electronic circuitry.

[0129] The system (108) may include the analytics platform (202), the BSS system (204) and the database (210). The analytics platform (202) may include a determining unit (212), a receiving unit (214), an execution unit (216) and a communication unit (218).

[0130] The receiving unit (214) may receive location information of a device (e.g., ODCPE (110)) via the base station (112). The location information comprises the current location (i.e., real-time location) of the device (110) based on signal strengths. The location information may include at least one of latitude, longitude, and azimuth. In an aspect, the latitude refers to a geographic coordinate that specifies the north-south position of a point on the Earth’s surface. The latitude is measured in degrees from the equator (0°) up to 90° north or south. In an aspect, the longitude refers to a geographiccoordinate that specifies the east- west position of a point on the Earth’s surface. The longitude is measured in degrees from the prime meridian (0°) up to 180° east or west. In an aspect, the azimuth refers to an angular measurement in the horizontal plane, expressed in degrees, representing the direction corresponding to a reference direction.

[0131] The determining unit (212) may determine whether there is a change in the location of the device (i.e., ODCPE (110)). The determining unit (212) may compare the current location with a set location of the device (e.g., ODCPE (110)) to determine the change in the location of the device (110). For example, the change in the location of the device (110) may be that the customer (102) moves the ODCPE (110) to a different wall, the customer routes the fiber line through an unapproved path, relocates the ODCPE (110) to a different building, etc.

[0132] In an aspect, the set location refers to a predefined or reference geographical location against which the current location or real-time location of the device (110) is compared to detect any change in the location of the device (110). The set location of the ODCPE (110) in the database (210) is the location of the ODCPE (110) at the time of installation or a regularized location of the ODCPE (110). The set location is stored as the LSR data in the database (210). In an aspect, the set location at the time of installation refers to a predefined geographic position where the device (110) is initially installed and configured. In an aspect, the set location as the regularized location refers to the geographic position of the device (110), which is adjusted based on one of the reasons, but not limited to, user-demand, network topology and planning, and service-level agreement (SLA) compliance.

[0133] In an aspect, the determination of the change in the location of the at least one device (110) is performed after a predefined time interval. The predefined time interval refers to a specific period of time that has been set to check the location of the device. For example, the predefined time interval is 12 hours. So, the location ofthe device (110) is checked every 12 hours to determine whether the location of the device has changed from the set location.

[0134] To determine whether there is the change in the location of the at least one device (110), the determining unit (212) is configured to compare the current location with the set location of the at least one device (110) to determine a distance change. The distance change comprises a change in at least one of latitude, longitude, or azimuth of the set location.

[0135] The determining unit (212) is configured to determine whether the distance change in the location of the at least one device (110) is more than a predefined distance. In an aspect, the predefined distance refers to a specific, fixed distance value that is set or configured in the system to use as a threshold or reference to trigger action, comparison, or evaluation. The predefined distance is also referred to as a predefined distance threshold. In an aspect, the change is one of a minor change or a major change. In an aspect, the determining unit (212) is configured to identify the distance change as the major change in the location of the at least one device (110) based on determining that the distance change is more than the predefined distance. The determining unit (212) is configured to identify the distance change as the minor change in the location of the at least one device (110) based on determining that the distance is less than the predefined distance. So, if the distance change > the predefined distance, then the change is the major change and if the distance change < the predefined distance, then the change is the minor change. For example, the predefined distance (or predefined threshold distance) is 10 meters. The current location (i.e., distance change in the set location) is 3.5 meters. So, the distance change is within the acceptable limits. The change is the minor change. The current location (i.e., distance change in the set location) is 15.7 meters. As the device (110) has moved significantly from its set location. The change is the major change.

[0136] The communication unit (218) is configured to send a notification to inform the user (102) of the at least one device (110) about the change in the location from the set location based on determining that the major change in the location of the at least one device (110). The communication unit (218) informs the BSS system (204) to send a notification to the user (102) of the ODCPE (110) about the change in the location.

[0137] In an aspect, the BSS system (204) sends the notification to the user, upon detecting the change in the location of the at least one device based on one or more conditions. The one or more conditions comprise the minor change in the location, the minor change in the location for more than a predefined number of times, the major change, and the major change in the location for more than the predefined number of times.

[0138] In one aspect, when the analytics platform (202) detects that the change in the location of the device is a minor change, the BSS system (204) sends the notification to inform the user about the minor change in the location. Although the change is a minor change (i.e., an acceptable change), it may affect performance (i.e., antenna misalignment). Therefore, the BSS system (204) alerts the user (102) to move the device (110) back to the set location. For example, the predefined distance = 15 meters. The set location of the device, i.e., latitude = 37.7749° N, longitude = 122.4194° W and azimuth =90° pointing east. The current location of the device, i.e., latitude = 37.77550° N, longitude = 122.4195° W, azimuth = 92°. The latitude difference (37.77550° - 37.7749°) = 0.0001° ~ 11 meters, the longitude difference (122.4194° - 122.4195°) = 0.0001° ~ 8 meters, the azimuth difference (92° - 90°) = 2°. As the device has moved 8 to 11 meters from the set location, which is within the predefined distance (i.e., 15 meters), the change is the minor change. The antenna orientation has shifted by 2°, which is small but may affect the signal quality. So, thenotification is sent to advise the user to adjust the device position and orientation back to the set location to maintain optimal performance.

[0139] In an aspect, the analytics platform (202) determines the minor change in the location for more than a predefined number of times. The minor changes in the location of the at least one device (110) may occur due to wind, vibration, improper mounting, device shifting by the user, etc. These minor changes are tolerable occasionally. But if the minor changes happen repeatedly, it may lead to physical instability, signal degradation, installation issues, intermittent service disruptions to other users, etc. Sometimes, the minor changes violate a service level agreement (SLA) and affect the service availability. For example, in the SLA rule, a minor change threshold includes the predefined distance = 10 meters, azimuth deviation < 5° and the maximum number of times the changes allowed = 3 minor changes in 24 hours. The device’s behavior is observed for one day, as shown in Table 1 :Table 1

[0140] As shown in Table 1, 4 minor changes are observed in 24 hours. This leads to SLA violation. Even though each change was within acceptable limits individually, the frequency exceeded the SLA limit. The BSS system (204) flags the SLA breach. The notification is sent to the user to inform them about the SLA breach.

[0141] In one aspect, when the analytics platform (202) detects that the change in the location of the device is the major change, the BSS system (204) sends a notification to inform the user about the maj or change in the location. The maj or change indicates significant physical movement or repositioning due to unauthorized relocation, tampering, improper installation, and external forces (e.g., wind, vandalism). The major change severely impacts signal strength and alignment, affects customer connectivity, security or installation issues. Therefore, the BSS system (204) informs the user (102) about the major changes. For example, the predefined distance = 10 meters and the azimuth = 10°. The set location of the device, i.e., latitude = 40.712776° N, longitude = -74.005974° W and azimuth =90° facing east. The current location of the device, i.e., latitude = 40.712950° N, longitude = -74.006300° W, azimuth = 115°. The latitude difference (40.712950° - 40.712776°) = 0.000174° ~ 19.35 meters, the longitude difference ((-74.006300)° - (-74.005974°)) = -0.000326° ~ 27.48 meters, the azimuth difference (115° - 90°) = 25°. As the device has moved 19 to 28 meters from the set location, which is more than the predefined distance (i.e., 10 meters), the change is the major change. The antenna orientation has shifted by 25°, which is a large shift affecting the signal quality. So, the notification is sent to alert the user (102).

[0142] In an aspect, the analytics platform determines the major change in the location for more than the predefined number of times. The major changes in the location of the at least one device indicate significant movement of the device from the set location. Repeated major changes cause signal instability or tampering. This leads to the SLA violation. For example, in the SLA rule, a major change threshold includes the predefined distance = 10 meters, azimuth deviation < 10° and the maximum number of times the changes allowed = 2 major changes in 7 days. The device’s behavior is observed for one day, as shown in Table 2:Table 2

[0143] As shown in Table 2, the total number of major changes in 7 days is 3, and the allowed changes per SLA are 2. So, the SLA rule is broken. The BSS system (204) flags the SLA violation. The notification (e.g., a high-priority notification) is sent to the user (102).

[0144] In an aspect, the user / customer (102) is notified (via SMS, Email, In- App Notification and outbound calls) of the change in location of the ODCPE (110) by the BSS system (204). For example, a user “XYZ” has the ODCPE installed at home and subscribed to a broadband + IPTV service. The user “XYZ” has moved to the device from the set location (i.e., east wall) to a new location (i.e., west wall). The analysis platform detected a location mismatch based on at least one of IP range, GPS or other device telemetry. The BSS system (204) may flag the change in the location of the device as unauthorized. The BSS system (204) informs the user “XYZ” through at least one of the notification channels.

[0145] The SMS comprises “Dear user XYZ, we’ve detected that your device has been moved to a new location without authorization. Please contact customer care immediately to regularize your service”.

[0146] The Email comprises as follows:“Subject: Unauthorized Device Relocation DetectedHello Ravi,We’ve detected that the equipment (ODCPE) has been moved from its registered location. This relocation was not authorized as per our service policy.Please visit your account portal or contact support to initiate regularization. Unauthorized use may lead to service interruption”.

[0147] The In-App Notification comprises “Alert: Your device appears to have been moved to a new location without authorization. Tap here to resolve.”

[0148] The Outbound call, either an automated call or a support agent, might say:“Hello, this is a courtesy call from [Provider Name], We've noticed your device has been relocated without a formal request. Please verify this change, or your services may be impacted.”

[0149] The BSS system (204) may also further inform the user / customer (102) that the detected location change is against a regulatory compliance (e.g., SLA rules) which may cause suspension of services if the device location is not moved to an original location (i.e., set location) within certain time duration, for example, within 2 hours after receiving the notification from the BSS system.

[0150] Furthermore, the execution unit (216) may monitor the current location of the at least one device for a predefined time period (e.g., predefined number of days) to determine whether the at least one device (110) has moved to the set location. For example, the execution unit (216) monitors the change in the location of the ODCPE (110) for the predefined time period (e.g., number of days (e.g., 4 days)).

[0151] The execution unit (216) is configured to initiate an action for a plurality of services corresponding to the at least one device (110) based on determining that atleast one device (110) has not moved to the set location within the predefined time period. In an aspect, the at least one device (110) may be at least one of, but is not limited to, a fiber optical terminal, an outdoor wireless access point, and an outdoor small cell. The fiber optical terminal may be an ODCPE device that serves as the interface between a fiber optical network and the customer's internal network. The outdoor wireless access point may be an ODCPE device that provides wireless network connectivity to the users in an open or external environment. The outdoor small cell may be an ODCPE or low-power base station to wirelessly connect the user devices to the core network (e.g., 5G core) through wired or wireless links. The plurality of services comprises services corresponding to the ODCPE (e.g., fiber optical terminal, outdoor wireless access point, and outdoor small cell). For example, the services corresponding to the fiber optical terminal comprise, but are not limited to, internet access to provide high-speed broadband over fiber, voice service (e.g., voice over internet protocol (VoIP)), video (e.g., IPTV or video streaming), smart home or Internet of Services (loT) providing connectivity for home automation devices or smart meters, and security monitoring providing connection for outdoor surveillance cameras or sensors. The services corresponding to the outdoor wireless access point comprise, but are not limited to, wireless-fidelity (Wi-Fi) service providing local wireless internet access, public safety network providing dedicated wireless connectivity for emergency services, private network access providing secure virtual private network (VPN) or enterprise connectivity, loT connectivity providing support for outdoor loT device (e.g., smart lighting, environmental sensors) and guest network for providing separate wireless service for visitor access. The services corresponding to the outdoor small cell comprise, but are not limited to, cellular coverage (e.g., cellular data and voice services), a private network for enterprise or industrial loT applications, edge computing services for low-latency applications, public Wi-Fi offload for providing Wi-Fi services, and emergency broadcast services for supporting public warning systems.

[0152] The execution unit (216) continuously monitors the change in the location of the device (110). After the predefined time period (i.e., predefined number of days (i.e., 4 days), the execution unit (216) may initiate the action. The action comprises the suspension of services corresponding to the ODCPE (110). In an aspect, the suspension of services refers to the temporary termination, disabling or deactivation of the network services provided by the network operator, that are delivered through the device (i.e., ODCPE (110)). In an operative aspect, the suspension of services for unauthorized location change refers to temporarily disabling or deactivating network services by the service provider when the user or customer (102) changes the location of the device (e.g., ODCPE) without authorization or approval.

[0153] In an aspect, when the notification is sent to inform the user (102) corresponding to the change in the location of at least one device (110), the execution unit (216) is configured to monitor the location of the device to determine whether the device has moved to the set location within the predefined time period. If at least one device (110) has not moved to the set location within the predefined time period after sending the notification (i.e., notification corresponding to the change in location of the at least one device), the BSS system (204) sends the notification, to the user, comprising an indication of the suspension of the plurality of services corresponding to the at least one device based on one or more regulatory rules. For example, the user ABC has subscribed to broadband + IPTV + VoIP phone services. The user ABC has moved the device (e.g., ODCPE) from building A to building B without informing the network operator. The analytics platform detects the change in the location of the device. The BSS system informs the user ABC through the notification informing the user ABC either to move the device back to the set location or regularize the new location by submitting a service relocation request. The predefined time period = 7 days. On day 1, the user ABC receives the first notification, “We’ve detected your device has been relocated without authorization. Please regularize the location within 7 days to avoid service suspension.” On day 8, the BSS system detects that the deviceis still at the unauthorized location and the user ABC has not performed any action. So, on day 8, the BSS system sends a second notification through SMS as “Dear user ABC, as your device location remains unregularized beyond the allowed period, your broadband, TV, and phone services are now suspended in accordance with regulatory compliance guidelines. Please contact support to reinstate services.”

[0154] In an aspect, the one or more regulatory rules refer to a set of rules to control and guide how the device (e.g., ODCPE (110)) must operate within specific areas. The regulatory rules are the mandatory laws or guidelines that the users need to follow when using the services of the devices (e.g., ODCPEs) from the network operator. In an example, the regulatory rules comprise, but are not limited to, an authorization requirement (i.e., ODCPE devices cannot be moved or relocated without explicit authorization), compliance with installation standards (i.e., new location must comply with local building codes, electrical safety standards and installation regulations), spectrum and electromagnetic field (EMF) regulations (i.e., relocation of devices must maintain compliance with radio frequency (RF) exposure limits, customer agreement compliance (i.e., customers or users must adhere to terms of service agreements which prohibit unauthorized relocation or tampering), and prohibition of unauthorized moves (i.e., unauthorized relocation subject to penalties, service suspension or legal liability).

[0155] In one aspect, the BSS system sends a notification to the user upon suspension of the services being initiated when the ODCPE (110) is not moved to the actual installation location (i.e., set location) or regularized.

[0156] Further, the BSS system (204) sends user details associated with the user of at least one device to at least one outbound caller. In an aspect, the outbound caller is a person, device or system that initiates a call to the users (i.e., user of the ODCPE). In an operative aspect, the outbound caller calls the users of the ODCPE to inform them about the change in the location of the device (e.g., ODCPE) and the suspension of theservices. In an aspect, the user details comprise, but are not limited to, customer identity (e.g., full name, customer identifier (ID), account number), contact information (e.g., phone number, email address, billing address), service location (e.g., physical location of ODCPE installation), device mapping (e.g., ODCPE serial number or media access control (MAC)), service type (e.g., broadband, wi-fi, VoIP, speed, bandwidth), contract information (e.g., service plan, start / end date, service-level agreement (SLA) terms), authorization information (e.g., customer consent for installation, permits or access rights), usage data (e.g., data usage volume, connection uptime, last maintenance date), and technical data (e.g., device model, firmware version, Internet Protocol (IP) address or network parameters). In an operative aspect, the user details comprise, but are not limited to, the contact information (e.g., phone number) of the respective user.

[0157] Upon receiving the user details, the at least one outbound caller contacts the user to inform the user about the suspension of the plurality of services and a regularization of the location change by initiating a regularization request. In an aspect, the regularization of the location change refers to a process of reviewing, approving, and updating records after the ODCPE has been moved from the set location (i.e., originally approved or installed location). The regularization of the location change ensures that the new location (i.e., regularized location) is in compliance with technical, legal, regulatory and business requirements and that the network operator’s documentation is updated accordingly. In an aspect, the regularization request refers to a formal application or notification submitted to a network service provider / network operator to legalize, validate, or correct the change in the location of the device that was previously made without proper approval or outside of standard procedures.

[0158] In an aspect, upon receiving an indication about suspension of the plurality of services and regularization of location change from an outbound caller, the user initiates a regularization request to regularize the location change of the at leastone device. In an operative aspect, the customer may request the regularization of the new location of the ODCPE (110) in the BSS system (204).

[0159] In an aspect, upon receiving the regularization request for the location change from the set location to a new location from the user of the at least one device after the suspension of the plurality of services, the BSS system may generate a workorder for regularization of the location of the at least one device. In an aspect, the workorder for the regularization of the location of the device refers to a task request issued by the network operator to inspect, validate and update the location of the device that has been changed without authorization or needs to be formally registered to a new location.

[0160] In an aspect, processing of the workorder comprises performing an updation of know your customer (KYC) of the user of the at least one device. In an aspect, the KYC of the user of the at least one device refers to a process by which the network operator verifies the identity and address of the user before providing any service or allowing access. In an operative aspect, the KYC of the user is used to verify the identity and address of the user before relocating the device to the new location.

[0161] The KYC comprises a change request form and a digital signature. In an aspect, the change request form refers to a formal document or digital request submitted by the user (or customer) to the network operator for updating or correcting the physical location of the device (e.g., ODCPE). The change request comprises the customer information (e.g., name, account number, contact details), device information (e.g., device type, serial number, MAC address, model), original location or set location, new location, a reason for change (e.g., building renovation, better signal, incorrect original location), date of relocation, declaration or consent.

[0162] In an aspect, the digital signature refers to a secure electronic method used by the network operator to authenticate, authorize and validate the change request corresponding to changing the location of the device to the new location.

[0163] Upon receiving the KYC from the user, the network operator installs at least one device at the new location based on the new location information provided in the change request form.

[0164] Upon performing the installation, the technician verifies the installation of the device in the new location. The change request form, installation photographs, and new location details are then sent for approval to the BSS system, which completes the work order processing.

[0165] After performing the approval, details corresponding to the at least one device are updated in the BSS system. The details comprise the KYC, one or more installation photographs, and new location details. The KYC comprises identity verification documents. The installation photographs comprise proof of how and where the device is installed. The new location details comprise the new address where the device is installed. For example, Sara may request a regularization of location of the device to a new location as Sara has moved to a new house. Sara is subscribed to a bundle plan (e.g., internet + TV). After the relocation of the device is completed, the services corresponding to the bundle plan are resumed. The BSS system (204) is updated with Sara’s KYC details (e.g., ID and proof of address) in the database (210). The photographs of the new installation location are captured for verification.

[0166] After the successful updation of details in the BSS system (204), the plurality of services corresponding to the at least one device is resumed by the BSS system (204). In an aspect, based on the service plan opted by the user, the plurality of services of the device are resumed. For example, User A has subscribed to an internet- only plan, and User B has subscribed to a bundle that includes internet + TV + VoIPphone. Both users move to a new house and take their ODCPE device with them. After relocation, for User A, only the internet service is resumed, because that’s all their plan covers. For User B, all three services (e.g., internet, TV, and phone) are resumed, because their service plan includes all of them. So, the resumption of services depends on the plan the user is subscribed to. In this way, the BSS system (204) may initiate regularization of ODCPE location by performing the KYC update. After performing the KYC updation, the services of the customer of the ODCPE (110) are resumed after the regularization.

[0167] Further, the notification is sent to the user to confirm the new location of the device. If the user confirms the new location, then setting the new location as the set location or the regularized location. If the user again requires change in the location of the device, then BSS system (204) may again perform the regularization process by generating the workorder.

[0168] In an embodiment, the database (210) includes data that may be either stored or generated as a result of functionalities implemented by any of the components of the processor (201), the analytics platform (202) and the BSS system (204). In an embodiment, the database (210) may be separate from the system (108). In an embodiment, the database (210) may be indicative of including, but not limited to, a relational database, a distributed database, a cloud-based database, or the like. In an aspect, the database (210) may store the LSR data, the user details, the KYC, etc.

[0169] Although FIG. 2B shows exemplary components of the block diagram (200B) of the system (108), in other embodiments, the block diagram (200B) of the system (108) may include fewer components, different components, differently arranged components, or additional functional components than depicted in FIG. 2B. Additionally, or alternatively, one or more components of the block diagram (200B) of the system (108) may perform functions described as being performed by one or more other components of the block diagram (200B) of the system (108).

[0170] FIG. 3 illustrates an exemplary flow diagram (300) of a method for detecting unauthorized location change of at least one device (110) in the network (106), in accordance with an embodiment of the present disclosure.

[0171] At step (302), the method (300) includes starting, by the analytics platform (202), a process for detecting a change in location of the ODCPE (110) in the network (106).

[0172] At step (304), the method (300) includes receiving, by the analytics platform (202), a location information (e.g., a first location) of the ODCPE (110) from the base station (112). In an aspect, each ODCPE (110) is connected to the network (106) via the base station (112). The location information includes latitude and longitude based on signal strength.

[0173] At step (306), the method (300) includes performing, by the analytics platform (202), data analysis for detecting location changes of the ODCPE (110).

[0174] At step (308), the method (300) includes determining, by the analytics platform (202), whether there is any change in the location of the ODCPE (110). In an aspect, the analytics platform (202) may determine any change in the ODCPE’ s location by comparing the received location information with set location details of the ODCPE (110) stored in the database (210). The database (210) may store location details of the ODCPE (110) such as an original location of the ODCPE (110) at time of installation of the ODCPE (110). Further, the database (210) may also store a regularized location of the ODCPE (110) after the installation. The original location of the ODCPE (110) at time of installation of the ODCPE (110) and the regularized location of the ODCPE (110) after the installation are referred to as a set location.

[0175] At step (310), the method (300) includes, upon determining that there is no change in the location of the ODCPE (110), the analytics platform (202) may updatea timestamp for a last update. In an aspect, the timestamp is a record that indicates the exact time at which an event occurs.

[0176] At step (312), the method (300) includes the analytics platform (202) may not take any further action if the location of the ODCPE (110) does not change.

[0177] At step (314,), the method (300) includes, upon determining that there is a change in the location of the ODCPE (110), the analytics platform (202) may check the detected change in the location of the ODCPE (110) for a predefined time period to determine whether the ODCPE (110) is moved to the location at the time of installation or the regularized location (e.g., set location). The predefined time period may be, for example, a predefined number of days. In an aspect, the predefined number of days refers to a specific number of days that have been set or determined.

[0178] At step (316), the method (300) includes upon determining the ODCPE (110) has not moved to the set location for the certain time period more than the predefined number of days, the analytics platform (202) may initiate suspension of services corresponding to the ODCPE (110). The flow diagram may proceed to step 318.

[0179] At step (318), the method (300) includes upon determining the ODCPE (110) has not moved to the location at the time of installation or the regularized location for the predefined number of days less than the predefined number of days, the BSS system (204) may notify the customer / user (102) regarding detected location change of ODCPE (110). The customer / user (102) is notified via a short messaging service (SMS), an electronic mail (Email), an in-app notification and outbound calls.

[0180] At step (320), the method (300) includes the analytics platform (202) may determine whether the change in the location of the ODCPE (110) is regularized. Upon determining the change in the location of the ODCPE (110) is not regularized, the analytics platform (202) may perform the step 318 again. The analytics platform(202) may again determine the change in the location of the ODCPE (110) for the predefined number of days. Step 318 may be performed for a limited number of times, for example, three times for each change.

[0181] In an aspect, the customer / user (102) may request the regularization of the new location of the ODCPE (110). Based on the user request, the analytics platform (202) may perform regularization of a new location of the ODCPE (110).

[0182] At step (322), the method (300) includes, upon determining the change in the location of the ODCPE (110) is regularized, the analytics platform (202) may perform KYC update. The KYC update may include a generation of CRF and digital signature from the customer / user (102).

[0183] At step (324), the method (300) includes, after performing the regularization of the location of the ODCPE (110) and the KYC updation, the analytics platform (202) may resume the services of the customer / user (102) if suspended.

[0184] At step (326), the method (300) includes, after resuming the services for the customer / user (102), the analytics platform (202) may send a notification to the customer / user (102) to confirm the regularization of location change of the ODCPE (HO).

[0185] FIG. 4 illustrates another exemplary flow diagram (400) of a method for detecting unauthorized location change of at least one device (110) in the network (106), in accordance with an embodiment of the present disclosure. FIG. 4, with reference to FIG. 2B, illustrates the following steps:

[0186] At step (402), the method (400) includes receiving, by the receiving unit (214), a current location of at least one device (110) through at least one base station (112). In an aspect, the at least one device is fifth-generation (5G) fixed wireless access (FWA) outdoor customer premises equipment (ODCPE) device. In an aspect, thecurrent location of the device (e.g., ODCPE) is received through the base station based on, but is not limited to, timing advance, angle of arrival (AoA), and signal strength. In the timing advance, the distance from the base station is estimated by measuring a delay between signal sent / received). In the AoA, antenna arrays are used to estimate the direction from which the signal arrives. In the signal strength, the distance is estimated based on how strong the signal is. The signal strength is estimated using a received signal strength indicator.

[0187] At step (404), the method (400) includes determining, by the determining unit (212), whether there is a change in a location of the at least one device (110) by comparing the current location with a set location of the at least one device (110). In an aspect, the set location of the at least one device is accessed from the database (210). The set location represents location information of the at least one device (110) at a time of installation or regularized location.

[0188] Further, in an aspect, the determination of the change in the location of the at least one device (110) is performed after a predefined time interval (e.g., every 2 hours). The change is one of a minor change and a major change.

[0189] In an aspect, the change in the location of the at least one device (110) is determined by comparing the current location with the set location of the at least one device (110) to determine a distance change. The distance change comprises a change in at least one of latitude, longitude, or azimuth of the set location. When the distance change is more than the predefined distance, the change in the location of the device (110) is the major change. When the distance change is less than the predefined distance, the change in the location of the device (110) is the minor change. For example, the predefined distance = 10 meters. The set location comprises latitude = 40.7128, longitude = -74.0060 and azimuth = 90°. The current location comprises latitude = 40.7138, longitude = -74.0065, and azimuth = 91°. The distance changed by~12 meters. As the distance changed = 12 meters > the predefined distance = 10 meters, the change in the location of the device (110) is the major change.

[0190] At step (406), the method (400) includes sending, by the communication unit (218), a notification to inform the user (102) of the at least one device (110) about the change in the location from the set location based on determining that the major change in the location of the at least one device (110). The notification is sent through one of a short messaging service (SMS), an electronic mail (E-mail), an in-application (In-App) notification, and an outbound call.

[0191] Further, the method includes the BSS system (204) sending the notification to the user (102) upon detecting the change in the location of the at least one device (110) based on one or more conditions. The one or more conditions comprise the minor change in the location, the minor change in the location for more than a predefined number of times, the major change, and the major change in the location for more than the predefined number of times. The user is informed about any change in the location of the device whether it is the major change and the minor change. If such changes occur more times than allowed by the regulatory rules. The change in the location of the device (110) may impact on the performance of the services. Therefore, the user is informed to move the device back to the set location of the device (110) to ensure optimal performance.

[0192] At step (408), the method (400) includes monitoring, by the execution unit (216), the current location of the at least one device (110) for a predefined time period to determine whether the at least one device (110) has moved to the set location. The current location of the device (110) is monitored to determine whether the device (110) has moved back to the set location for the predefine time period (e.g., 24 hours).

[0193] At step (410), the method (400) includes initiating, by the execution unit (216), an action for a plurality of services corresponding to the at least one device (110)based on determining that at least one device (110) has not moved to the set location within the predefined time period. Upon detecting that the device (110) has not moved back to the set location within the predefined time period (i.e., 24 hours), the action is taken by the network operator.

[0194] In an aspect, the action comprises the suspension of the plurality of services (e.g., video streaming, IPTV, VoIP, etc.).

[0195] In an aspect, if the at least one device (110) is not moved to the set location within the predefined time period after sending the notification corresponding to the change in the location of the device (110), another notification is sent to the user (102). The another notification comprises an indication of a suspension of the services corresponding to the at least one device (110) based on one or more regulatory rules.

[0196] Further, the BSS system (204) sends user details associated with the user (102) of the at least one device (110) to at least one outbound caller. The user details comprise, but are not limited to, customer identity, contact information, device mapping, service type, contract information, authorization information, usage data, and technical data. Upon receiving the user details from the BSS system (204), the outbound caller contacts the user (102) to inform the user (102) about the suspension of service and regularization of the location change by initiating a regularization request.

[0197] In an aspect, upon receiving the indication about suspension of the plurality of services and regularization of location change from the outbound caller, the user (102) initiates the regularization request to regularize the location change of the at least one device (110).

[0198] The BSS system (204) generates a workorder for the regularization of the location of the device (110). The processing of the workorder includes performing an updation of know your customer (KYC) of the user (102) of the at least one device(110) upon receiving the regularization request for the location change of the at least one device (110). The KYC comprises a change request form and a digital signature. The change request form comprises the customer information, device information, original or set location, a new location, a reason for change, date of relocation and declaration or consent. The digital signature is used to authenticate and authorize the change request corresponding to changing the location of the device to the new location. A technician performs the installation of the device in the new location based on the updation of the KYC. Upon performing the installation of the device in the new location, the technician captures the details of the installation (e.g., installation photographs and new location details). The captured details are sent for approval to the BSS system (204). After the successful approval of the captured details, the user details corresponding to the device (110) are updated in the BSS system (204). The details comprise the KYC, one or more installation photographs and new location details. After the updation of the details, the plurality of services associated with the user (102) is resumed. The service status is also updated in the BSS system (204) (e.g., customer relationship management (CRM) and online charging systems (OCS)). In an aspect, the service status comprises one of an active status, a restricted status, or a suspended status. The active status of the service indicates that the plurality of services is active for the user (102). The restricted or suspended status indicates that the plurality of services of the device (110) is restricted or suspended for the user (102). For example, upon detecting that the device (110) has not moved to the set location within the predefined time period, the action (i.e., suspension of the plurality of services) is initiated. The service status is updated to the suspended state. Further, the regularization of the change in the location of the device (110), the service status is updated to the active state.

[0199] FIG. 5 illustrates an exemplary computer system (500) in which or with which embodiments of the present disclosure may be implemented.

[0200] As shown in FIG. 5, the computer system (500) may include an external storage device (510), a bus (520), a main memory (530), a read-only memory (540), a mass storage device (550), communication port(s) (560), and a processor (570). A person skilled in the art will appreciate that the computer system may include more than one processor and communication ports. The processor (570) may include various modules associated with embodiments of the present disclosure. The communication port(s) (560) may be any of an RS-232 port for use with a modem-based dialup connection, a 10 / 100 Ethernet port, a Gigabit or 10 Gigabit port using copper or fiber, a serial port, a parallel port, or other existing or future ports. The communication port(s) (560) may be chosen depending on a network, such a Local Area Network (LAN), Wide Area Network (WAN), or any network to which the computer system connects.

[0201] The main memory (530) may be random access memory (RAM), or any other dynamic storage device commonly known in the art. The read-only memory (540) may be any static storage device(s) e.g., but not limited to, a Programmable Read Only Memory (PROM) chips for storing static information e.g., start-up or Basic Input / Output System (BIOS) instructions for the processor (570). The mass storage device (550) may be any current or future mass storage solution, which can be used to store information and / or instructions. Exemplary mass storage device (550) includes, but is not limited to, Parallel Advanced Technology Attachment (PATA) or Serial Advanced Technology Attachment (SATA) hard disk drives or solid-state drives (internal or external, e.g., having Universal Serial Bus (USB) and / or Firewire interfaces), one or more optical discs, Redundant Array of Independent Disks (RAID) storage, e.g., an array of disks.

[0202] The bus (520) communicatively couples the processor (570) with the other memory, storage, and communication blocks. The bus (520) may be, e.g., a Peripheral Component Interconnect (PCI) / PCI Extended (PCI-X) bus, Small Computer System Interface (SCSI), Universal Serial Bus (USB), or the like, for connectingexpansion cards, drives, and other subsystems as well as other buses, such a front side bus (FSB), which connects the processor (570) to the computer system.

[0203] Optionally, operator and administrative interfaces, e.g., a display, keyboard, joystick, and a cursor control device, may also be coupled to the bus (520) to support direct operator interaction with the computer system. Other operator and administrative interfaces can be provided through network connections connected through the communication port(s) (560). Components described above are meant only to exemplify various possibilities. In no way should the aforementioned exemplary computer system limit the scope of the present disclosure.

[0204] The exemplary computer system (500) is configured to execute a computer program product comprising a non-transitory computer-readable medium comprising instructions that, when executed by one or more processors, cause the one or more processors to perform a method for detecting unauthorized location change of at least one device in a network is disclosed. The method comprises receiving, by a receiving unit, a current location of at least one device through at least one base station. The method comprises determining, by a determining unit, whether there is a change in a location of the at least one device by comparing the current location with a set location of the at least one device. The change is one of a minor change and a major change. The method comprises sending, by a communication unit, a notification to inform a user of the at least one device about the change in the location from the set location based on determining that the major change in the location of the at least one device. The method comprises monitoring, by an execution unit, the current location of the at least one device for a predefined time period to determine whether the at least one device has moved to the set location. The method comprises initiating, by the execution unit, an action for a plurality of services corresponding to the at least one device based on determining that at least one device has not moved to the set location within the predefined time period.

[0205] The present disclosure introduces technical advancements for detecting unauthorized location changes of devices (e.g., ODCPE) in the network. It improves existing solutions by comparing the current location with the originally set location (e.g., installation time) to identify changes. Users are notified of major or minor changes, as well as when changes exceed a predefined count. If the device is not returned to its set location within a predefined time period, service suspension is triggered, and the user is informed. Upon receiving a location regularization request from the user, the device is regularized to the new location and the device’s new location is updated in the database, enabling an end-to-end automated flow for managing location changes. This system ensures accurate installation data for regulatory compliance, restricts unauthorized device movement, enhances workforce management, speeds issue resolution with updated information, and improves inventory visibility by capturing supporting documents and updating user details.

[0206] While the foregoing describes various embodiments of the invention, other and further embodiments of the invention may be devised without departing from the basic scope thereof. The scope of the invention is determined by the claims that follow. The invention is not limited to the described embodiments, versions or examples, which are included to enable a person having ordinary skill in the art to make and use the invention when combined with information and knowledge available to the person having ordinary skill in the art.ADVANTAGES OF THE PRESENT DISCLOSURE

[0207] The present disclosure described herein above has several technical advantages, including, but not limited to, suspending customers' services upon unauthorized relocation of the device. This ensures that the telecom service provider (TSP) is abiding by the regulatory guidelines to always know the device's current physical location.• Providing an end-to-end automated flow to warrant and regularize the location change of the device.• Proactively correct the installation location in the TSP database.• Restricting unauthorized movement of the devices.• Maintaining the correct installation information of the device for regulatory compliance of the TSP.• Providing better workforce management of the TSP to respond to any problem reported by the customer, as the TSP systems will always have the latest installation address of the devices.• Efficiently assigning any issue related to the device to the respective workforce task.• Improving resolution time by ensuring updated information is available when regulating changes in the location of the device.• Providing better visibility of the devices from an inventory reconciliation perspective.• Capturing supporting documents corresponding to the new location and updating the user details in the database.• Preventing misuse of the devices (e.g., ODCPE).Providing integrity and availability of services by protecting against loss or misuse of services.Preventing revenue losses from unauthorized location changes.• Enabling capture of new business opportunities by accurately detecting genuine service demand in the network area.• Maintaining service quality for customers.• Reducing the unnecessary ticket generation.

Claims

We claim:

1. A method (400) for detecting unauthorized location change of at least one device (110) in a network (106), the method (400) comprising: receiving (402), by a receiving unit (214), a current location of at least one device (110) through at least one base station (112); determining (404), by a determining unit (212), whether there is a change in a location of the at least one device (110) by comparing the current location with a set location of the at least one device (110), wherein the change is one of a minor change and a major change; sending (406), by a communication unit (218), a notification to inform a user (102) of the at least one device (110) about the change in the location from the set location based on determining that the major change in the location of the at least one device (110); monitoring (408), by an execution unit (216), the current location of the at least one device (110) for a predefined time period to determine whether the at least one device (110) has moved to the set location; and initiating (410), by the execution unit (216), an action for a plurality of services corresponding to the at least one device (110) based on determining that at least one device (110) has not moved to the set location within the predefined time period.

2. The method (400) as claimed in claim 1 , wherein the set location of the at least one device (110) is accessed from a database (210), and wherein the set location represents location information of the at least one device (110) at a time of installation.

3. The method (400) as claimed in claim 1, wherein the determination of the change in the location of the at least one device (110) is performed after a predefined time interval.

4. The method (400) as claimed in claim 1 , wherein determining whether there is the change in the location of the at least one device (110) comprises: comparing, by the determining unit (212), the current location with the set location of the at least one device (110) to determine a distance change, wherein the distance change comprises a change in at least one of latitude, longitude, or azimuth of the set location; determining, by the determining unit (212), whether the distance change in the location of the at least one device (110) is more than a predefined distance; and identifying, by the determining unit (212), the distance change as the major change in the location of the at least one device (110) based on determining that the distance change is more than the predefined distance, wherein identifying, by the determining unit (212), the distance change as the minor change in the location of the at least one device (110) based on determining that the distance is less than the predefined distance.

5. The method (400) as claimed in claim 1 , wherein the at least one device (110) is fifth-generation (5G) fixed wireless access (FWA) outdoor customer premises equipment (ODCPE) device, and wherein the notification is sent through one of a short messaging service (SMS), an electronic mail (E-mail), an in-application (In-App) notification, and an outbound call.

6. The method (400) as claimed in claim 1, wherein the action comprises suspension of the plurality of services corresponding to the at least one device (HO).

7. The method (400) as claimed in claim 1, wherein the notification further comprises an indication of the suspension of the plurality of services corresponding to the at least one device (110) based on one or more regulatory rules if the at least one device (110) is not moved to the set location within the predefined time period after sending the notification to the user (102).

8. The method (400) as claimed in claim 1, comprising: sending, by a business support system (BSS) system (204), the notification to the user (102), upon detecting the change in the location of the at least one device (110) based on one or more conditions, wherein the one or more conditions comprise the minor change in the location, the minor change in the location for more than a predefined number of times, the major change, and the major change in the location for more than the predefined number of times.

9. The method (400) as claimed in claim 1, comprising: upon receiving an indication about suspension of the plurality of services and regularization of location change from an outbound caller, initiating, by the user (102), a regularization request to regularize the location change of the at least one device (110), wherein performing, by the BSS system (204), an updation of know your customer (KYC) of the user (102) of the at least one device (110) upon receiving the regularization request for the location change of the at least one device (110); and performing, by the BSS system (204), an installation of the at least one device (110) to a new location based on the updation of the KYC.

10. A system (108) for detecting unauthorized location change of at least one device (110) in a network (106), the system (108) comprising:a receiving unit (214) configured to receive a current location of at least one device (110) through at least one base station (112); a determining unit (212) configured to determine whether there is a change in a location of the at least one device (110) by comparing the current location with a set location of the at least one device (110), wherein the change is one of a minor change and a major change; a communication unit (218) configured to send a notification to inform a user of the at least one device (110) about the change in the location from the set location based on determining that the major change in the location of the at least one device (110); an execution unit (216) configured to monitor the current location of the at least one device (110) for a predefined time period to determine whether the at least one device (110) has moved to the set location; and the execution unit (216) is configured to initiate an action for a plurality of services corresponding to the at least one device (110) based on determining that the at least one device (110) has not moved to the set location within the predefined time period.

11. The system (108) as claimed in claim 10, wherein the set location of the at least one device (110) is accessed from a database (210), and wherein the set location represents location information of the at least one device (110) at a time of installation.

12. The system (108) as claimed in claim 10, wherein the determination of the change in the location of the at least one device (110) is performed after a predefined time interval.

13. The system (108) as claimed in claim 10, wherein for determining whether there is the change in the location of the at least one device (110), the determining unit (212) is configured to: compare the current location with the set location of the at least one device (110) to determine a distance change, wherein the distance change comprises a change in at least one of latitude, longitude, azimuth of the set location; determine whether the distance change in the location of the at least one device (110) is more than a predefined distance; and identify the distance change as the major change in the location of the at least one device (110) based on determining that the distance change is more than the predefined distance, wherein the determining unit (212) is configured to identify the distance change as the minor change in the location of the at least one device (110) based on determining that the distance is less than the predefined distance.

14. The system (108) as claimed in claim 10, wherein the at least one device (110) is fifth-generation (5G) fixed wireless access (FWA) outdoor customer premises equipment (ODCPE) device, and wherein the notification is sent through one of a short messaging service (SMS), an electronic mail (E-mail), an in-application (In-App) notification, and an outbound call.

15. The system (108) as claimed in claim 10, wherein the notification further comprises an indication of a suspension of the services corresponding to the at least one device (110) based on one or more regulatory rules if the at least one device (110) is not moved to the set location within the predefined time period after sending the notification to the user (102).

16. The system (108) as claimed in claim 10, wherein a business support system (BSS) system (204) is configured to send the notification to the user (102), upon detecting the change in the location of the at least one device (110) based on one or more conditions, wherein the one or more conditions comprise the minor change in the location, the minor change in the location for more than a predefined number of times, the major change, and the major change in the location for more than the predefined number of times.

17. The system (108) as claimed in claim 10, wherein the action comprises suspension of the plurality of services corresponding to the at least one device (HO).

18. The system (108) as claimed in claim 10, wherein upon receiving an indication about the suspension of the plurality of services and regularization of location change from an outbound caller, the user initiates a regularization request to regularize the location change of the at least one device (110), wherein the BSS system (204) configured to: perform an updation of know your customer (KYC) of the user of the at least one device (110) upon receiving the regularization request for the location change of the at least one device (110); and perform an installation of the at least one device (110) to a new location based on the updation of the KYC.

19. A user equipment (UE) (104) communicatively coupled with a system (108), the coupling comprises of: receiving, by the system (108), a connection request from UE (104); sending, by the system (108), an acknowledgment of the connection request to the UE (104); andtransmitting a plurality of signals in response to the connection request, wherein the system (108) is configured to detect unauthorized location change of at least one device (110) in a network (106), as claimed in claim 10.

20. A computer program product comprising a non-transitory computer-readable medium comprising instructions that, when executed by one or more processors, cause the one or more processors to perform a method (400) for detecting unauthorized location change of at least one device (110) in a network (106), the method (400) comprising: receiving (402), by a receiving unit (214), a current location of at least 'one device (110) through at least one base station (112); determining (404), by a determining unit (212), whether there is a change in a location of the at least one device (110) by comparing the current location with a set location of the at least one device (110), wherein the change is one of a minor change and a major change; sending (406), by a communication unit (218), a notification to inform a user (102) of the at least one device (110) about the change in the location from the set location based on determining that the major change in the location of the at least one device (110); monitoring (408), by an execution unit (216), the current location of the at least one device (110) for a predefined time period to determine whether the at least one device (110) has moved to the set location; and initiating (410), by the execution unit (216), an action for a plurality of services corresponding to the at least one device (110) based on determining that at least one device (110) has not moved to the set location within the predefined time period.

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