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Communication method and device

A communication method and communication number technology, applied in the field of communication, to achieve the effect of increasing the answering rate and reducing the probability of occurrence

Active Publication Date: 2020-10-30
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In view of this, this application provides a communication method and device, which can help operators solve the inconsistency between the assigned number and the calling number in a timely and accurate manner, so as to ensure that the call is effectively answered

Method used

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  • Communication method and device
  • Communication method and device

Examples

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Embodiment Construction

[0056] In related technologies, such as Figure 1A As shown, the initiator can initiate a call request for the target party to the server; for example, take the enterprise instant messaging (Enterprise Instant Messaging, EIM) application "DingTalk (DING Talk)" as an example, as shown in Figure 1B As shown, the initiator can initiate the above call request to the server by, for example, triggering the "business call" option on the contact page of user B as the target party, so as to establish a call between the initiator and the target party. Correspondingly, in response to the call request, the server performs call operations to the initiator and the target party respectively, and after the initiator and the target party respectively connect to the corresponding call lines, by connecting the two lines, the call of the initiator can be realized. Calls to and from the target party.

[0057] In the above process, the server does not directly execute the call operation. When rec...

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PUM

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Abstract

The invention provides a communication method and apparatus. The method can comprise the following steps: sending a call request of a target to a server; receiving an allocation number returned by the server for the call request, wherein the allocation number is further used by the server to initiate a call to a communication number of the initiator; obtaining a calling number when a communication network detected by the initiator initiates the call; and when the allocation number is inconsistent with the calling number, sending a notification message to the server. By adoption of the technical scheme in the invention, the operators can be helped to solve the inconsistency between the allocation number and the calling number accurately in time, thereby ensuring the effective answering of the called.

Description

technical field [0001] The present application relates to the technical field of communication, and in particular to a communication method and device. Background technique [0002] In the related technology, a form of conversation is proposed, which can initiate a call request for the target party according to the originating direction server, and the server initiates a call operation to the originating party and the target party respectively, and the originating party and the target party respectively connect the corresponding calls Once the line is connected, the call can be realized. Contents of the invention [0003] In view of this, the present application provides a communication method and device, which can help operators solve the inconsistency between assigned numbers and calling numbers in a timely and accurate manner, so as to ensure that calls are answered effectively. [0004] In order to achieve the above object, the application provides technical solutions...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/08H04M3/22H04M7/00
CPCH04L67/141H04M3/229H04M7/006
Inventor 季丹郑双喜
Owner ALIBABA GRP HLDG LTD
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