Intelligent home-based elderly care service system and information interaction method

Abstract

The present application belongs to the field of smart home technology, and specifically relates to a smart home-based elderly care service system and an information interaction method. The system includes: a server, which is used to determine personalized service content and service page display methods based on the dynamic information and basic information of home-based elderly care personnel obtained in real time; a smart terminal, which is used to display service pages, interact with the home-based elderly care personnel in a preset interactive manner, and receive a first input instruction from the home-based elderly care personnel; a smart terminal, which is used to extract abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly care personnel, receive a second input instruction from the home-based elderly care personnel in a higher level of interactive manner, and send the second input instruction and abnormal behavior information to the server. The system of the present application provides personalized and convenient services for home-based elderly care personnel; at the same time, the operation can be simplified through smart devices, and the information of the elderly care personnel can be obtained in a timely and accurate manner in an emergency, which is convenient for rescue.

Description

Technical Field

[0001] The present application belongs to the field of smart home technology, and specifically relates to a smart home elderly care service system and an information interaction method. Background Art

[0002] As the aging population in my country becomes increasingly serious, people have put forward higher requirements for the strengthening and diversification of social elderly care service forms and elderly care service functions. According to the survey, about 6% to 9% of the elderly choose to live in nursing homes and other elderly care institutions, and more than 85% of the elderly are willing to enjoy home-based elderly care. Home-based elderly care (service) refers to socialized services that are provided to the elderly living at home with the family as the core, the community as the support, and professional services as the basis, with the main content of solving daily life difficulties. The service content includes life care, medical services, and spiritual care services.

[0003] Current community social services, such as a large number of offline volunteers, social workers, medical service docking, entertainment and leisure friendship, regional information access, etc., are facing problems such as insufficient practicality and timeliness of resource allocation and resource utilization, and uneven allocation and utilization of home-based elderly care resources. Promoting community socialized home-based elderly care services, achieving unified and efficient management of various home-based elderly care areas and family units in the community and platform systems, and forming reasonable information allocation and effective operation between home-based elderly care care centers have become the main solution to improve home-based elderly care services and quality and safety assurance.

[0004] With the prevalence of Internet of Things technology, environmental security monitoring and alarm systems will gradually become networked and intelligent. However, the existing home-based elderly care service system for monitoring the elderly can only use the call button to perform call services, and cannot expand more service businesses, which greatly reduces the utilization rate. How to better serve the elderly at home through smart devices instead of causing inconvenience and obstacles to them has become a technical problem that needs to be solved urgently. Summary of the invention

[0005] 1. Technical issues to be resolved

[0006] In view of the above-mentioned shortcomings and deficiencies of the prior art, the present application provides an intelligent home-based elderly care service system and an information interaction method.

[0007] (II) Technical solution

[0008] In order to achieve the above objectives, this application adopts the following technical solutions:

[0009] In a first aspect, an embodiment of the present application provides an intelligent home-based elderly care service system, the system comprising: a server and an intelligent terminal, the server being communicatively connected with the intelligent terminal;

[0010] The server is connected to a third-party service system, and is used to determine personalized service content and service page display mode based on real-time acquired dynamic information of home-based elderly care personnel and pre-acquired basic information of home-based elderly care personnel, generate service page data, and push the service page data to the smart terminal;

[0011] The smart terminal is used to receive the service page data to display the service page, interact with the home-based elderly care personnel in a preset interactive manner, receive a first input instruction from the home-based elderly care personnel, and send the first input instruction to the server;

[0012] The smart terminal is used to obtain the dynamic information of the home-based elderly care personnel in real time, extract abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly care personnel, receive the second input instruction of the home-based elderly care personnel in a higher-level interactive manner based on the abnormal behavior information, and send the second input instruction and the abnormal behavior information to the server.

[0013] Optionally, the server is used to identify behavioral events and service needs of home-based elderly care personnel based on one or more of the dynamic information, the first input instruction, the second input instruction, and the abnormal behavior information, and generate behavioral demand information to send to a preset user terminal and / or a third-party service system.

[0014] Optionally, the system further includes an information collection device;

[0015] The information collection device is used to collect dynamic information of home-based elderly care personnel in real time, and send the dynamic information of home-based elderly care personnel to the server and the smart terminal; the information collection device includes one or more of an image collection device, a location information collection device, and a health information collection device.

[0016] Optionally, the server includes:

[0017] The first information acquisition module is used to obtain dynamic information and basic information of home-based elderly care personnel;

[0018] A system access module is used to access a third-party service system, which includes a pension service subsystem, a leisure and entertainment subsystem, a life service supply subsystem, and a medical care service subsystem;

[0019] A service data generation module, for determining personalized service content and service page display mode from the third-party service system based on the acquired dynamic information and basic information of home-based elderly care personnel, and generating service page data to send to the smart terminal;

[0020] An instruction acquisition module, used to acquire the first input instruction, the second input instruction, and the abnormal behavior information;

[0021] A behavior demand information generation module is used to identify behavioral events and service needs of home-based elderly care personnel based on one or more of the dynamic information, the first input instruction, the second input instruction, and the abnormal behavior information, and generate behavior demand information to send to a preset user smart terminal and / or a third-party service system.

[0022] Optionally, the intelligent terminal includes an interaction module, a command recognition module, a personalized definition module, and a control module;

[0023] The personalized definition module is used to generate personalized information for home-based elderly people to use smart terminals according to the definition;

[0024] The control module is used to output a first control instruction according to the personalized information to control the interaction module to interact with the home-based elderly care personnel in a common interaction manner;

[0025] The interactive module is used to display the received service page to the user; and based on the first control instruction, receive the first input instruction of the home-based elderly care personnel in a common interactive manner and send the first input instruction to the instruction recognition module and the server;

[0026] The instruction recognition module is used to receive the first input instruction and obtain the dynamic information of the home-based elderly care personnel in real time from the information collection device; extract the abnormal behavior information from the first input instruction based on the personalized information and / or extract the abnormal behavior information based on the dynamic information of the home-based elderly care personnel;

[0027] The control module is used to determine a higher level of interaction mode according to the interaction mode level and the abnormal behavior information according to a preset matching rule, and output a second control instruction to the interaction module;

[0028] The interaction module is used to adopt a higher level of interaction method based on the second control instruction, receive the second input instruction of the home-based elderly care personnel, and send the second input instruction and the abnormal behavior information to the server.

[0029] In a second aspect, an embodiment of the present application provides an information interaction method for an intelligent home-based elderly care service system, the method comprising:

[0030] S10, the server is connected to the third-party service system, determines personalized service content and service page display mode based on the real-time dynamic information of the home-based elderly care personnel and the pre-acquired basic information of the home-based elderly care personnel, generates service page data, and pushes the service page data to the smart terminal;

[0031] S20, the smart terminal receives the service page data to display the service page, interacts with the home-based elderly care personnel in a preset interaction mode, receives a first input instruction from the home-based elderly care personnel, and sends the first input instruction to the server;

[0032] S30, the smart terminal obtains the dynamic information of the home-based elderly care personnel in real time, extracts abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly care personnel, receives a second input instruction of the home-based elderly care personnel in a higher-level interactive manner based on the abnormal behavior information, and sends the second input instruction and the abnormal behavior information to the server.

[0033] Optionally, before step S20, the method further includes:

[0034] The smart terminal generates personalized information for home-based elderly people to use the smart terminal according to user definition;

[0035] The smart terminal outputs a first control instruction according to the personalized information to control the interaction module to interact with the home-based elderly care personnel in a common interaction manner.

[0036] Optionally, the first input instruction and the second input instruction respectively include one or more of a voice instruction, a video action instruction, and a touch instruction;

[0037] The abnormal behavior information includes one or more of accidental injury information, sudden illness information, and dangerous behavior information.

[0038] Optionally, the user-defined content includes: one or more of common interaction modes, interaction mode levels, emergency voice content keywords, emergency action images, voice features, action features, and facial features.

[0039] Optionally, extracting abnormal behavior information from the first input instruction includes:

[0040] Extracting the abnormal behavior information from the first input instruction based on one or more of the voice feature, the action feature, and the facial feature; or

[0041] The abnormal behavior information is extracted from the first input instruction based on one or more of the emergency voice content keywords and the emergency action image.

[0042] (III) Beneficial effects

[0043] The beneficial effects of the present application are as follows: the present application proposes an intelligent home-based elderly care service system, which includes: a server and an intelligent terminal, the server is connected to the intelligent terminal in communication; the server is connected to a third-party service system, and is used to determine personalized service content and service page display mode based on real-time acquired home-based elderly care personnel dynamic information and pre-acquired home-based elderly care personnel basic information, and generate service page data; the intelligent terminal is used to display service pages, and interact with the home-based elderly care personnel in a preset interactive mode, and receive a first input instruction from the home-based elderly care personnel; the intelligent terminal is used to extract abnormal behavior information from the first input instruction and / or the home-based elderly care personnel dynamic information, receive a second input instruction from the home-based elderly care personnel in a higher level interactive mode based on the abnormal behavior information, and send the second input instruction and the abnormal behavior information to the server. The intelligent home-based elderly care service system of the present application can expand more service businesses through the server and provide personalized and convenient services for home-based elderly care personnel; at the same time, the operation can be simplified through intelligent devices, and in an emergency, the information of the elderly care personnel can be obtained in a timely and accurate manner to facilitate rescue. BRIEF DESCRIPTION OF THE DRAWINGS

[0044] The present application is described with the aid of the following drawings:

[0045] Figure 1 A schematic diagram of the structure of an intelligent home-based elderly care service system in one embodiment of the present application is shown;

[0046] Figure 2 A schematic diagram of the server structure in one embodiment of the present application is shown;

[0047] Figure 3 A schematic diagram of the structure of an intelligent terminal in one embodiment of the present application is shown;

[0048] Figure 4 This is a flow chart of an information interaction method of an intelligent home-based elderly care service system in another embodiment of the present application. DETAILED DESCRIPTION

[0049] In order to better explain the present invention and facilitate understanding, the present invention is described in detail below in conjunction with the accompanying drawings through specific implementation methods. It is understood that the specific embodiments described below are only used to explain the relevant inventions, rather than to limit the invention. It should also be noted that the embodiments and features in the embodiments of this application can be combined with each other in the absence of conflict; for ease of description, only the parts related to the invention are shown in the accompanying drawings.

[0050] Figure 1 FIG. 1 shows a schematic diagram of the structure of an intelligent home-based elderly care service system in an embodiment of the present application. Figure 1 As shown, the smart home-based elderly care service system of this embodiment includes: a smart terminal 100 and a server 200, and the smart terminal 100 is communicatively connected with the server 200;

[0051] The server 200 is connected to the third-party service system 300. The server 200 is used to determine personalized service content and service page display mode based on the real-time dynamic information of the home-based elderly care personnel and the pre-acquired basic information of the home-based elderly care personnel, generate service page data, and push the service page data to the smart terminal 100;

[0052] The intelligent terminal 100 is used to receive service page data to display the service page, interact with the home-based elderly care personnel according to a preset interaction method, receive a first input instruction from the home-based elderly care personnel, and send the first input instruction to the server 200;

[0053] The smart terminal 100 is used to obtain dynamic information of home-based elderly people in real time, extract abnormal behavior information from the first input instruction and / or the dynamic information of home-based elderly people, receive the second input instruction of the home-based elderly people in a higher level of interaction based on the abnormal behavior information, and send the second input instruction and the abnormal behavior information to the server 200.

[0054] The smart home-based elderly care service system of this embodiment can expand more service businesses through the server to provide personalized and convenient services for home-based elderly care personnel; at the same time, the operation can be simplified through smart devices, and in an emergency, the information of the elderly care personnel can be obtained in a timely and accurate manner to facilitate rescue.

[0055] In order to better understand the present invention, each device in this embodiment is described in detail below.

[0056] In this embodiment, the basic information of the home-based elderly care personnel may include personal information, health status, economic status, living status, family status (children status, spouse status), etc. The specific information is as follows:

[0057] Personal information: name, gender, ethnicity, age, occupation, education, years of work experience;

[0058] Health status: basic indicators such as blood pressure, blood sugar, heart rate, family medical history, personal medical history, chronic diseases, designated hospitals and contact numbers and locations (or preferred hospitals, if any), family doctors and contact numbers and hospitals (or preferred doctors, if any);

[0059] Economic status: annual income, investment and financial management;

[0060] Living conditions: name and location of residential area, building number, floor unit number of family house, living room condition information, neighbor information (whether there are neighbors, whether they are permanent residents) and other information;

[0061] Family status: children’s status, spouse’s status, children’s contact information, emergency contact number;

[0062] Common demand information: shopping, chatting, and medical information.

[0063] In this embodiment, the system further includes an information collection device;

[0064] The information collection device is used to collect dynamic information of home-based elderly care personnel in real time, and send the dynamic information of home-based elderly care personnel to the server 200 and the smart terminal 100; the information collection device includes one or more of an image collection device, a location information collection device, and a health information collection device.

[0065] For example, the image acquisition device can be a home-installed camera that includes a microphone and a speaker, the health information acquisition device can be a smart bracelet or an electronic blood pressure monitor, and the location information acquisition device can be a smart bracelet or a smart terminal, etc.

[0066] It should be noted that the above-mentioned information collection equipment is merely an exemplary description and does not constitute a specific limitation on the information collection equipment.

[0067] The server 200 determines the personalized service content and service page display mode, and generates service page data. Based on the user basic data collection, the page is automatically customized. At the basic use level, modules such as security, entertainment, service, and information can be displayed or hidden. During the actual function use, based on personalized information, the operation path will be dynamically shortened to reduce the operation action and increase the convenience of use; or the operability will be increased to suit personalization, which is fully suitable for elderly people with convenient and inconvenient mobility.

[0068] The server can support remote settings to determine personalized service content and service page display methods based on common demand information: grocery shopping, chatting, and medical information. The server first generates corresponding service content based on the demand information of home-based elderly care personnel and sends it to the smart terminal.

[0069] On the smart terminal side, you can register and configure the main account and auxiliary account, one-to-many binding, including specific identity information. When a user logs in to the auxiliary account, he can manually edit the main account operation page and habits through the terminal, generate a sub-service based on the received service content, and send the sub-service content to the server. The sub-service includes the operation path and operation parameters of the specific instructions. In the sub-service, you can also set items including: page display, shortcut key operation.

[0070] For example, under normal operation, users can buy groceries in the life service area of ​​the platform. Usually there are processes such as input-browse-select seller-select product-select quantity-input or select address-payment. The auxiliary account can configure the operation path to select date, dish, maximum price, address, and bind payment to the auxiliary account to generate sub-services. After the main account triggers the grocery shopping operation with one click, the grocery shopping operation can be completed directly. The system will select the best merchant to complete the shopping operation based on the configuration and historical habits. The settings for medical care, housekeeping, and entertainment are similar.

[0071] In addition, the user terminal of the auxiliary account can also send instructions to the main account in real time, and at the same time upgrade the mobile phones and smart devices bound to the main account.

[0072] After receiving the sub-service content, the server will perform daily supervision and maintenance and send it to the smart terminal of the elderly care staff. When the sub-service content cannot be completed, a prompt message will be sent to the terminal of the auxiliary account.

[0073] The server can also dynamically shorten the operation path to reduce the number of operating actions and determine the personalized service content and service page display method based on the daily service needs of home-based elderly care personnel.

[0074] For example, the server can also learn the input habits and service needs of home-based elderly people through neural networks, and generate sub-services for the elderly to shorten the access / operation path of the service. For example, for home-based elderly people who are concerned about prices, the server sends the product page with the best price advantage to the smart terminal, and generates the recommended quantity for this purchase based on the quantity purchased by the elderly in the past. Then, in the service page received by the smart terminal, the selection of seller-select product-select quantity-input or address has been completed, and the elderly only need to complete the payment confirmation to generate the first input instruction and send it to the server.

[0075] The intelligent terminal 100 is used to receive service page data to display the service page, and to interact with the home-based elderly care personnel in a preset interactive manner, receive a first input instruction from the home-based elderly care personnel, and send the first input instruction to the server 200 .

[0076] The preset interaction mode can be the system default interaction mode or the user-set interaction mode. The interaction modes include touch screen interaction, voice interaction, and image interaction. Different interaction modes can meet the needs of elderly people with different physical conditions, and can also collect information about elderly people through voice, images, and other methods in different scenarios.

[0077] The smart terminal 100 is used to obtain dynamic information of home-based elderly people in real time, extract abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly people, receive the second input instruction of the home-based elderly people in a higher-level interactive manner based on the abnormal behavior information, and send the second input instruction and the abnormal behavior information to the server 200.

[0078] It should be noted that the interaction level can be a level set in advance by the user. For example, if the monitored elderly can input through the touch screen, the touch screen interaction, voice interaction, and image interaction can be set to low, medium, and high levels respectively. For the elderly with limited mobility who can only input through voice, the voice interaction and image interaction can be set to low and high levels respectively.

[0079] Based on the abnormal behavior information, the smart terminal receives the second input command from the home-based elderly person in a higher-level interactive manner, so that the home-based elderly person can receive audio or video information from the elderly person in a timely manner when the home-based elderly person suffers from a sudden illness or accident, so as to provide treatment as soon as possible.

[0080] In this embodiment, the server 200 is also used to identify behavioral events and service needs of home-based elderly care personnel based on one or more of dynamic information, first input instructions, second input instructions, and abnormal behavior information, and generate behavioral demand information to send to a preset user terminal and / or third-party service system.

[0081] Identifying behavioral events and service needs of home-based elderly care workers can help with emergency response. In case of emergency, one can call for SOS and functional assistance with one click. Based on location information and big data analysis, the system will perform the following operations:

[0082] Based on user input, identify user intent.

[0083] Determine the implementation path based on user intent and urgency.

[0084] For ordinary needs, the user's needs will be broadcast and distributed to nearby volunteers. The best volunteers or community workers will be matched. After the service, users can rate them.

[0085] In case of emergency, nearby broadcasts will be made simultaneously to notify family members and hospitals.

[0086] Identifying behavioral events and service needs of home-based care residents includes the following steps:

[0087] Recognize text input and voice input information;

[0088] Identify the volume, pitch, and emotional state of speech;

[0089] Body posture recognition: The camera analyzes the video stream, extracts human figures and objects based on each frame combination, and recognizes human posture and object recognition after performing key point analysis. Based on the human posture of key frames, it recognizes dangerous states, such as lying on the ground struggling and covering the chest;

[0090] Body information recognition: wristband device, mobile phone, heart rate, pressure and other information;

[0091] Dangerous posture estimation: The wristband’s running trajectory estimates the user’s movements and postures, and determines dangerous behaviors such as falls;

[0092] Through the above steps, behavioral events of home-based elderly care workers can be identified, such as disease onset, touching and contacting dangerous objects, being hit by xx objects, accidental falls, etc.

[0093] Figure 2 FIG. 1 shows a schematic diagram of the server structure in one embodiment of the present application. Figure 2 As shown, in this embodiment, the server 200 includes:

[0094] The first information acquisition module 210 is used to acquire dynamic information and basic information of home-based elderly care personnel;

[0095] The system access module 220 is used to access the third-party service system, which includes the elderly care service subsystem 310, the leisure and entertainment subsystem 320, the life service supply subsystem 330, and the medical care service subsystem 340;

[0096] The service data generation module 230 is used to determine the personalized service content and service page display method from the third-party service system 300 based on the acquired dynamic information and basic information of the home-based elderly care personnel, and generate service page data and send it to the smart terminal 100;

[0097] The instruction acquisition module 240 is used to acquire the first input instruction, the second input instruction, and the abnormal behavior information;

[0098] The behavior demand information generation module 250 is used to identify the behavioral events and service needs of home-based elderly care personnel based on one or more of dynamic information, first input instructions, second input instructions, and abnormal behavior information, and generate behavior demand information to send to a preset user terminal and / or a third-party service system.

[0099] Figure 3 FIG. 1 shows a schematic diagram of the structure of an intelligent terminal in an embodiment of the present application. Figure 3 As shown, in this embodiment, the intelligent terminal 100 includes a personalized definition module 110, a control module 120, an interaction module 130, and an instruction recognition module 140;

[0100] The personalized definition module 110 is used to generate personalized information for home-based elderly people to use the smart terminal 100 according to the definition;

[0101] The control module 120 is used to output a first control instruction according to the personalized information to control the interaction module 130 to interact with the home-based elderly care personnel in a common interaction manner;

[0102] The interactive module 130 is used to display the received service page to the user; and based on the first control instruction, receive the first input instruction of the home-based elderly care personnel in a common interactive manner and send the first input instruction to the instruction recognition module 140 and the server 200;

[0103] The instruction recognition module 140 is used to receive the first input instruction and obtain the dynamic information of the home-based elderly care personnel in real time from the information collection device; extract the abnormal behavior information from the first input instruction based on the personalized information and / or extract the abnormal behavior information based on the dynamic information of the home-based elderly care personnel;

[0104] The control module 120 is used to determine a higher level of interaction mode according to the interaction mode level and the abnormal behavior information according to a preset matching rule, and output a second control instruction to the interaction module 130;

[0105] The interaction module 130 is used to adopt a higher level of interaction method based on the second control instruction, receive the second input instruction of the home-based elderly care personnel, and send the second input instruction and abnormal behavior information to the server 200.

[0106] The second aspect of the present application provides an information interaction method for an intelligent home-based elderly care service system. Figure 4 FIG. 1 is a flow chart of an information interaction method of an intelligent home-based elderly care service system in another embodiment of the present application. Figure 4 As shown, the method includes:

[0107] S10, the server is connected to the third-party service system, determines personalized service content and service page display method based on the real-time dynamic information of the home-based elderly care personnel and the pre-acquired basic information of the home-based elderly care personnel, generates service page data, and pushes the service page data to the smart terminal;

[0108] S20, the smart terminal receives the service page data to display the service page, interacts with the home-based elderly care personnel in a preset interaction mode, receives a first input instruction from the home-based elderly care personnel, and sends the first input instruction to the server;

[0109] S30. The smart terminal obtains dynamic information of the home-based elderly care personnel in real time, extracts abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly care personnel, receives a second input instruction from the home-based elderly care personnel in a higher-level interactive manner based on the abnormal behavior information, and sends the second input instruction and the abnormal behavior information to the server.

[0110] The information interaction method of the smart home-based elderly care service system of this embodiment can provide personalized and convenient services for home-based elderly care personnel; at the same time, the operation can be simplified through smart devices, and in an emergency, the information of the elderly care personnel can be obtained in a timely and accurate manner to facilitate rescue.

[0111] In this embodiment, before step S10, the following steps are also included:

[0112] S01. User information entry, with the following collection methods:

[0113] System API-level connection: used to connect with government systems such as civil affairs, and can realize batch, periodic, and independent information import;

[0114] Batch file import: csv, txt, excel files can be used and batches can be imported into the system;

[0115] Single entry: OCR recognition by scanning the ID card and manual entry.

[0116] S02. Real-name authentication. Real-name authentication is performed based on identity information and face information.

[0117] S03. Basic data collection. After the real-name registration is completed, basic data will be collected based on mobile phone information, registration input information, civil affairs and medical system data. The collected content includes: age, region, social relationship information, medical history, eating habits, hobbies, purpose of system use, whether there is physical disability and other information.

[0118] S04. Pairing smart devices. After registration is completed, the mobile phone account is paired with smart bracelets, smart cameras (including smart speakers) and other devices and the system according to personalized needs.

[0119] In step S10, the real-time dynamic information of the elderly at home and the pre-acquired basic information of the elderly at home are transmitted and displayed based on privacy security, including:

[0120] Location information: Location data used for social activities will add a certain degree of noise, and when used for rescue, encrypted real data will be reported;

[0121] Video information: Object and human recognition of video information will be performed inside the smart device, completely avoiding the exposure of highly private data such as user portraits; involving a large amount of analysis calculations, the network will only transmit encrypted body point data;

[0122] Physical information: Personal physical information is collected periodically and uploaded in encrypted form. It can be authorized to auxiliary accounts and viewed by supporting medical institutions.

[0123] In this embodiment, before step S20, the following steps are also included:

[0124] The smart terminal generates personalized information for home-based elderly care personnel to use the smart terminal based on user definitions; in this embodiment, the user-defined content includes: common interaction methods, interaction method levels, emergency voice content keywords, emergency action images, voice features, action features, and one or more of facial features.

[0125] The intelligent terminal outputs a first control instruction according to the personalized information to control the interaction module to interact with the home-based elderly care personnel in a common interaction manner.

[0126] In this embodiment, the first input instruction and the second input instruction respectively include one or more of voice instructions, video action instructions, and touch instructions; the abnormal behavior information includes one or more of accidental injury information, sudden illness information, and dangerous behavior information.

[0127] In this embodiment, extracting abnormal behavior information from the first input instruction includes:

[0128] Extracting abnormal behavior information from the first input instruction based on one or more of voice features, action features, and facial features; or

[0129] The abnormal behavior information is extracted from the first input instruction based on one or more of the emergency voice content keywords and the emergency action image.

[0130] The server used to implement the embodiment of the present application may include a central processing unit (CPU), which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) or a program loaded from a storage portion into a random access memory (RAM). In RAM, various programs and data required for system operation are also stored. CPU, ROM and RAM are connected to each other via a bus. An input / output (I / O) interface is also connected to the bus.

[0131] The following components are connected to the I / O interface: an input section including a keyboard, a mouse, etc.; an output section including a cathode ray tube (CRT), a liquid crystal display (LCD), etc., and a speaker, etc.; a storage section including a hard disk, etc.; and a communication section including a network interface card such as a LAN card, a modem, etc. The communication section performs communication processing via a network such as the Internet. A drive is also connected to the I / O interface as needed. Removable media, such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, etc., are installed on the drive as needed so that a computer program read therefrom is installed into the storage section as needed.

[0132] It should be noted that in the claims, any reference signs placed between brackets shall not be construed as limiting the claims. The word "comprising" does not exclude the presence of components or steps not listed in the claims. The word "a" or "an" preceding a component does not exclude the presence of a plurality of such components. The invention may be implemented by means of hardware comprising several distinct components and by means of a suitably programmed computer. The use of the words first, second, third, etc., is for convenience of expression only and does not imply any order. These words may be understood as part of the component name.

[0133] In addition, it should be noted that, in the description of this specification, the description of the terms "one embodiment", "some embodiments", "embodiment", "example", "specific example" or "some examples" etc. means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present invention. In this specification, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described may be combined in any one or more embodiments or examples in a suitable manner. In addition, those skilled in the art may combine and combine the different embodiments or examples described in this specification and the features of the different embodiments or examples, unless they are contradictory.

[0134] Although the preferred embodiments of the present invention have been described, those skilled in the art may make other changes and modifications to these embodiments after knowing the basic creative concept. Therefore, the claims should be interpreted as including the preferred embodiments and all changes and modifications falling within the scope of the present invention.

[0135] Obviously, those skilled in the art can make various modifications and variations to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention should also include these modifications and variations.

Claims

1. An intelligent home-based elderly care service system, characterized in that: The system comprises: a server and an intelligent terminal, wherein the server is in communication connection with the intelligent terminal; The server is connected to a third-party service system, and is used to determine personalized service content and service page display methods based on real-time dynamic information of home-based elderly care personnel and pre-acquired basic information of home-based elderly care personnel, generate service page data, and push the service page data to the smart terminal, and dynamically shorten the operation path to reduce operation actions based on the personalized information; The smart terminal is used to receive the service page data to display the service page, interact with the home-based elderly care personnel in a preset interactive manner, receive a first input instruction from the home-based elderly care personnel, and send the first input instruction to the server; The smart terminal is used to obtain the dynamic information of the home-based elderly care personnel in real time, extract the abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly care personnel, receive the second input instruction of the home-based elderly care personnel in a higher level interactive manner based on the abnormal behavior information, and send the second input instruction and the abnormal behavior information to the server; The smart terminal is used to register and configure the primary account and auxiliary account, and one-to-many binding; Among them, the auxiliary account is used to edit the main account operation page and habits through the smart terminal, and to generate sub-services based on the service content sent by the main account, and send the sub-service content to the server; The sub-service includes the operation path and operation parameters of specific instructions, and also includes setting items: page display, shortcut key operation; The server is further used to identify behavioral events and service needs of home-based elderly care personnel based on one or more of the dynamic information, the first input instruction, the second input instruction, and the abnormal behavior information, and generate behavioral demand information to send to a preset user terminal and / or a third-party service system; Identifying behavioral events and service needs of home-based elderly care workers can realize emergency response. In case of emergency, SOS and functional help can be performed with one click. Based on location information and big data analysis, the system will perform the following operations: Based on user input, identify user intent; Determine the implementation path based on user intent and urgency; If it is a common demand, the user's demand will be broadcast to nearby volunteers and matched with the best volunteers or community workers; after the service, the user can rate it; If it is an emergency, broadcast nearby to notify family members and the hospital.

2. The intelligent home-based elderly care service system according to claim 1 is characterized in that: The server is used to identify behavioral events and service needs of home-based elderly care personnel based on one or more of the dynamic information, the first input instruction, the second input instruction, and the abnormal behavior information, and generate behavioral demand information to send to a preset user terminal and / or a third-party service system.

3. The intelligent home-based elderly care service system according to claim 2 is characterized in that: The system also includes information collection equipment; The information collection device is used to collect dynamic information of home-based elderly care personnel in real time, and send the dynamic information of home-based elderly care personnel to the server and the smart terminal; the information collection device includes one or more of an image collection device, a location information collection device, and a health information collection device.

4. The intelligent home-based elderly care service system according to claim 2 is characterized in that: The server comprises: The first information acquisition module is used to obtain dynamic information and basic information of home-based elderly care personnel; A system access module is used to access a third-party service system, which includes a pension service subsystem, a leisure and entertainment subsystem, a life service supply subsystem, and a medical care service subsystem; A service data generation module, for determining personalized service content and service page display mode from the third-party service system based on the acquired dynamic information and basic information of home-based elderly care personnel, and generating service page data to send to the smart terminal; An instruction acquisition module, used to acquire the first input instruction, the second input instruction, and the abnormal behavior information; A behavior demand information generation module is used to identify behavioral events and service needs of home-based elderly care personnel based on one or more of the dynamic information, the first input instruction, the second input instruction, and the abnormal behavior information, and generate behavior demand information to send to a preset user smart terminal and / or a third-party service system.

5. The intelligent home-based elderly care service system according to claim 3 is characterized in that: The intelligent terminal includes an interaction module, a command recognition module, a personalized definition module, and a control module; The personalized definition module is used to generate personalized information for home-based elderly people to use smart terminals according to the definition; The control module is used to output a first control instruction according to the personalized information to control the interaction module to interact with the home-based elderly care personnel in a common interaction manner; The interactive module is used to display the received service page to the user; and based on the first control instruction, receive the first input instruction of the home-based elderly care personnel in a common interactive manner and send the first input instruction to the instruction recognition module and the server; The instruction recognition module is used to receive the first input instruction and obtain the dynamic information of the home-based elderly care personnel in real time from the information collection device; extract the abnormal behavior information from the first input instruction based on the personalized information and / or extract the abnormal behavior information based on the dynamic information of the home-based elderly care personnel; The control module is used to determine a higher level of interaction mode according to the interaction mode level and the abnormal behavior information according to a preset matching rule, and output a second control instruction to the interaction module; The interaction module is used to adopt a higher level of interaction method based on the second control instruction, receive the second input instruction of the home-based elderly care personnel, and send the second input instruction and the abnormal behavior information to the server.

6. An information interaction method for an intelligent home-based elderly care service system, characterized in that: The method is implemented based on the intelligent home-based elderly care service system according to any one of claims 1 to 5, and the method comprises: S10, the server is connected to the third-party service system, determines personalized service content and service page display mode based on the real-time dynamic information of the home-based elderly care personnel and the pre-acquired basic information of the home-based elderly care personnel, generates service page data, and pushes the service page data to the smart terminal, and dynamically shortens the operation path based on the personalized information to reduce the operation actions; S20, the smart terminal receives the service page data to display the service page, interacts with the home-based elderly care personnel in a preset interaction mode, receives a first input instruction from the home-based elderly care personnel, and sends the first input instruction to the server; S30, the smart terminal acquires the dynamic information of the home-based elderly person in real time, extracts abnormal behavior information from the first input instruction and / or the dynamic information of the home-based elderly person, receives a second input instruction of the home-based elderly person in a higher level interactive manner based on the abnormal behavior information, and sends the second input instruction and the abnormal behavior information to the server; The smart terminal registers and configures the main account and auxiliary account, and one-to-many binding; Among them, the auxiliary account edits the main account operation page and habits through the smart terminal, generates sub-services based on the service content sent by the main account, and sends the sub-service content to the server; The sub-service includes the operation path and operation parameters of specific instructions, and also includes setting items: page display, shortcut key operation; The server identifies behavioral events and service requirements of home-based elderly care personnel based on one or more of the dynamic information, the first input instruction, the second input instruction, and the abnormal behavior information, generates behavioral requirement information and sends it to a preset user terminal and / or a third-party service system; Identifying behavioral events and service needs of home-based elderly care workers can realize emergency response. In case of emergency, SOS and functional help can be performed with one click. Based on location information and big data analysis, the system will perform the following operations: Based on user input, identify user intent; Determine the implementation path based on user intent and urgency; If it is a common demand, the user's demand will be broadcast to nearby volunteers and matched with the best volunteers or community workers; after the service, the user can rate it; If it is an emergency, broadcast nearby to notify family members and the hospital.

7. The information interaction method of the intelligent home-based elderly care service system according to claim 6 is characterized in that: Before step S20, the method further includes: The smart terminal generates personalized information for home-based elderly people to use the smart terminal according to user definition; The smart terminal outputs a first control instruction according to the personalized information to control the interaction module to interact with the home-based elderly care personnel in a common interaction manner.

8. The information interaction method of the intelligent home-based elderly care service system according to claim 7 is characterized in that: The first input instruction and the second input instruction respectively include one or more of a voice instruction, a video action instruction, and a touch instruction; The abnormal behavior information includes one or more of accidental injury information, sudden illness information, and dangerous behavior information.

9. The information interaction method of the intelligent home-based elderly care service system according to claim 8, characterized in that: The user-defined content includes: one or more of common interaction methods, interaction method levels, emergency voice content keywords, emergency action images, voice features, action features, and facial features.

10. The information interaction method of the intelligent home-based elderly care service system according to claim 9 is characterized in that: Extracting abnormal behavior information from the first input instruction includes: Extracting the abnormal behavior information from the first input instruction based on one or more of the voice feature, the action feature, and the facial feature; or The abnormal behavior information is extracted from the first input instruction based on one or more of the emergency voice content keywords and the emergency action image.

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