Intelligent guiding voice interaction instrument for power supply business hall

Abstract

The invention discloses a power supply business hall intelligent guide voice interaction instrument which comprises a support, a first placing plate and a supporting plate, the left end of the bottom of the first placing plate is movably connected with a connecting rod through a first electric telescopic rod, and the top of the connecting rod is fixedly connected with a second placing plate through a support. A third reserved groove of a cross-shaped structure is formed in an inner cavity of the second containing plate, a clamping plate is movably connected to the middle end of the inner surface of the third reserved groove through a rotating shaft, and a square block is fixedly connected to the middle end of the bottom of an inner cavity of the third reserved groove. The device is provided with a first electric telescopic rod, a second placement plate, a bracket, a connecting rod, a clamping plate, a fourth electric telescopic rod, a third reserved groove, a square block, a first extension plate, a driven gear disc, a driving gear disc, a second motor, a second extension plate, a third electric telescopic rod, a second connecting block and a first connecting block, so that the overall use effect of the device is effectively improved.

Description

Technical Field

[0001] The present invention relates to the technical field of power supply services, and in particular to an intelligent guidance voice interaction instrument for a power supply business hall. Background Art

[0002] At present, the power supply business hall has a wide range of business types and a large average daily business volume. Guidance services and business processing mainly rely on manpower and terminal products with low intelligence levels. Intelligent construction is relatively backward. Traditional intelligent guidance equipment has a high production cost and requires a lot of money to purchase, install and maintain. It requires professional personnel to operate and debug, which is not affordable for small and medium-sized enterprises. In addition, traditional intelligent guidance equipment lacks flexibility and cannot respond flexibly according to environmental changes. It is difficult to adapt to different production needs. For this reason, we propose an intelligent guidance voice interaction device for power supply business halls. Summary of the invention

[0003] The purpose of the present invention is to provide an intelligent guidance voice interaction instrument for a power supply business hall to solve the problems raised in the above-mentioned background technology.

[0004] To achieve the above-mentioned purpose, the present invention provides the following technical solutions: an intelligent guidance voice interaction instrument for a power supply business hall, comprising a support, a first placement plate and a support plate, the left end of the bottom of the first placement plate is movably connected to a connecting rod through a first electric telescopic rod, and the top of the connecting rod is fixedly connected to a second placement plate through a bracket, the inner cavity of the second placement plate is provided with a third reserved groove of a "cross" structure, and the middle end of the inner surface of the third reserved groove is movably connected to a clamping plate through a rotating shaft, the middle end of the bottom of the inner cavity of the third reserved groove is fixedly connected to a block, and the outer side of the block is movably connected to four independently controlled fourth electric telescopic rods through a rotating shaft, and at the same time, the end of the fourth electric telescopic rod is movably connected to the lower end of the clamping plate through a rotating shaft;

[0005] The right end of the inner surface of the second placement plate is movably connected to a driven gear plate through a rotating shaft, and the right side of the driven gear plate is fixedly connected to the first extension plate, and the right rear end of the bottom of the second placement plate is fixedly installed with a second motor, and the output shaft of the second motor is fixedly connected to the driving gear plate;

[0006] The right end of the first extension plate is movably connected to the second extension plate via a rotating shaft, and the left end of the bottom of the second extension plate is fixedly connected to the second connecting block, the bottom of the first extension plate is fixedly connected to the first connecting block, and the outer sides of the first connecting block and the second connecting block are both movably connected to the third electric telescopic rod via a rotating shaft.

[0007] Preferably, a battery is disposed in the inner cavity of the support, and a charging socket for electrically connecting an output terminal with an input terminal of the battery is provided at the upper right end of the front surface of the support.

[0008] Preferably, a first motor is fixedly mounted on the middle end of the top of the support plate, and an output shaft of the first motor is fixedly connected to the top of the support.

[0009] Preferably, the bottom of the support plate is movably connected to support rods via bearings on all sides, and the bottom of the support rods is movably connected to rollers, and the bottom of the rollers is in contact with the top of the support.

[0010] Preferably, the second electric telescopic rods are fixedly connected to the four sides of the top of the support plate, and the first placement plate is fixedly connected to the top of the second electric telescopic rod.

[0011] Preferably, a first reserved groove is opened at the middle end of the top of the first placement plate, and a clamping plate is clamped on the inner surface of the first reserved groove. At the same time, a second reserved groove is opened on the inner surface of the first placement plate and located at the lower end of the first reserved groove.

[0012] Preferably, a business hall intelligent guidance voice interaction device is placed on the top of the first placement board or the second placement board. The business hall intelligent guidance voice interaction device includes a hardware part and a software part. The hardware part includes a voice acquisition module, a voice playback module, a data processing module and a power supply module, and the software part includes a voice system software development kit.

[0013] Preferably, the voice collection module is responsible for collecting the customer's voice, selecting a microphone array voice input device, selecting iFlytek microphone array with a noise suppression upper limit > 80dB, a pickup angle close to 360°, and a pickup distance > 3.5m, and the voice playback module uses a KSA-50 Class A power amplifier, including an audio power amplifier and a speaker. After the signal is processed, it is amplified by the audio power amplifier and then sent to the speaker to make a sound.

[0014] Preferably, the data processing module includes an ARM data processor, a development board of model mini2440 is used, an ARM control system is built, and a control program is written to realize two functions: one is real-time voice acquisition, and the other is voice signal preprocessing. The analog input signal is converted into a digital signal after passing through the audio chip. The ARM control system further analyzes the digital signal and compiles it into a program language recognizable by the computer. The power module uses a battery as a charging unit and uses a lithium battery with a rated voltage of 7.4V for assembly and connection.

[0015] Preferably, the speech system software development kit includes a speech acquisition module, a speech recognition module, a question search module, a speech synthesis module and a speech playback module, and the speech system software development kit adopts iFlytek SDK, wherein the speech acquisition module is responsible for collecting real-time speech signals, the speech signals are converted into digital signals through a microphone array and pre-processed by an ARM data processor, and then transmitted to a PC through a network, and speech recognition is performed with the help of a speech recognition module of the speech system software development kit, after the question search module recognizes the text, semantic recognition is performed through the semantic recognition interface of the iFlytek SDK, keyword matching is performed, and after the recognition results are obtained, the results are transmitted to the ARM data processor through a network, the speech synthesis module converts the text into a speech signal, and after the text information is input, the text is regularized and segmented, and a speech signal waveform is obtained in the speech synthesis module to realize text-to-speech conversion.

[0016] Compared with the prior art, the present invention has the following beneficial effects:

[0017] 1. The present invention is equipped with an intelligent guidance voice interaction instrument in the business hall, which can realize intelligent services and reduce labor costs. It has cloud storage and fast computing capabilities for business data of the business hall, can build an efficient human-computer interaction experience with customers, provide efficient and convenient services, and reduce labor costs. At the same time, it can broaden service channels and improve service capabilities. The traditional counter communication channels are single in form and can no longer meet the needs of customers. The intelligent guidance voice interaction instrument in the business hall has excellent interactive experience and strong scalability. It can effectively integrate other channels to realize multi-channel communication.

[0018] 2. The present invention is provided with a first electric telescopic rod, a second placement plate, a bracket, a connecting rod, a clamping plate, a fourth electric telescopic rod, a third reserved groove and a block. People can place the business hall intelligent guidance voice interaction device on the second placement plate or the top of the first placement plate as needed. When placed on the top of the second placement plate, the fourth electric telescopic rod is controlled to be extended and retracted as needed, so that the clamping plate can clamp the business hall intelligent guidance voice interaction device, thereby improving the stability of the placement of the business hall intelligent guidance voice interaction device. People can also control the extension of the first electric telescopic rod as needed to change the height of the second placement plate or make the second placement plate be located below the first placement plate. , to ensure the overall aesthetics, a first extension plate, a driven gear plate, a driving gear plate and a second motor are set, the second motor is turned on, and the second motor will drive the driving gear plate to rotate while rotating, and the driving gear plate will drive the driven gear plate to rotate while rotating, so that the first extension plate is unfolded or folded, so as to achieve the purpose of expanding the overall area once, a second extension plate, a third electric telescopic rod, a second connecting block and a first connecting block are set, and the extension of the third electric telescopic rod is controlled to make the second extension plate unfolded or folded, so as to achieve the purpose of expanding the overall area twice, and through the cooperation of the above structures, the overall use effect of the device is effectively improved.

[0019] 3. The present invention is provided with a second electric telescopic rod to adjust the height of the first placement plate, and is provided with a first motor and a support plate. When the first motor is turned on, the first placement plate can be driven to rotate horizontally. Rollers and support rods are provided to improve the stability of the support plate during rotation. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] Figure 1 It is a schematic diagram of the three-dimensional structure of the present invention;

[0021] Figure 2 This is a schematic diagram of the charging jack structure of the present invention;

[0022] Figure 3 is a schematic diagram of the structure of the second motor of the present invention;

[0023] Figure 4 It is a schematic diagram of the structure of the first extension plate of the present invention;

[0024] Figure 5 It is a schematic diagram of the three-dimensional structure of the second placement plate of the present invention in a cross-sectional state;

[0025] Figure 6 This is a schematic diagram of the intelligent guidance voice interaction instrument for a business hall of the present invention;

[0026] Figure 7 This is a schematic diagram of the speech system software development kit of the present invention.

[0027] In the figure: support 1, first electric telescopic rod 2, second reserved slot 3, card plate 4, first placement plate 5, second placement plate 6, first extension plate 7, second extension plate 8, driven gear plate 9, first reserved slot 10, bracket 11, first motor 12, roller 13, third electric telescopic rod 14, driving gear plate 15, support plate 16, second electric telescopic rod 17, second connecting block 18, first connecting block 19, second motor 20, support rod 21, connecting rod 22, splint 23, fourth electric telescopic rod 24, third reserved slot 25, block 26, charging jack 27, business hall intelligent guidance voice interaction device 28. DETAILED DESCRIPTION

[0028] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0029] In the description of this application, it should be noted that, unless otherwise clearly specified and limited, the terms "installed", "provided with", "connected", etc. should be understood in a broad sense. For example, "connected" can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection, or it can be indirectly connected through an intermediate medium, or it can be the internal communication of two components. For ordinary technicians in this field, the specific meanings of the above terms in this application can be understood according to specific circumstances.

[0030] Embodiment 1:

[0031] See also Figure 1 , Figure 6 and Figure 7, this embodiment specifically discloses: a business hall intelligent guidance voice interaction instrument 28 is placed on the top of the first placement board 5 or the second placement board 6, and the business hall intelligent guidance voice interaction instrument 28 includes a hardware part and a software part. The hardware part includes a voice acquisition module, a voice playback module, a data processing module and a power module, and the software part includes a voice system software development kit. The voice acquisition module is responsible for collecting the customer's voice, selecting a microphone array voice input device, selecting the iFlytek microphone array noise suppression upper limit>80dB, the pickup angle is close to 360°, and the pickup distance is>3.5m, and the voice playback module adopts a KSA-50 Class A power amplifier, including an audio power amplifier and a speaker. After the signal is processed, it is amplified by the audio power amplifier and then sent to the speaker to make a sound. The data processing module includes an ARM data processor, a development board with a model of mini2440 is used, an ARM control system is built, and a control program is written to realize two functions, one is real-time voice acquisition, and the other is voice signal preprocessing. The analog input signal is converted into a digital signal after passing through the audio chip The ARM control system further analyzes the digital signal and compiles it into a program language recognizable by the computer. The power module uses a battery as a charging unit and is assembled and connected with a lithium battery with a rated voltage of 7.4V. The voice system software development kit includes a voice acquisition module, a voice recognition module, a question search module, a voice synthesis module and a voice playback module. The voice system software development kit uses iFlytek SDK. Among them, the voice acquisition module is responsible for collecting real-time voice signals. The voice signals are converted into analog and digital signals through the microphone array and pre-processed by the ARM data processor, and then transmitted to the PC through the network. The voice recognition module of the voice system software development kit is used for voice recognition. After the question search module recognizes the text, it uses the iFlytek SDK semantic recognition interface for semantic recognition and keyword matching. After the recognition result is obtained, it is transmitted to the ARM data processor through the network. The voice synthesis module converts the text into a voice signal. After the text information is input, the voice signal waveform is obtained in the voice synthesis module after text regularization and text segmentation to realize text-to-speech conversion.

[0032] Embodiment 2:

[0033] See also Figure 1 and Figure 3The present embodiment specifically discloses: it includes a support 1, a first placement plate 5 and a support plate 16, the left end of the bottom of the first placement plate 5 is movably connected to a connecting rod 22 through a first electric telescopic rod 2, and the top of the connecting rod 22 is fixedly connected to a second placement plate 6 through a bracket 11, the inner cavity of the second placement plate 6 is provided with a third reserved groove 25 of a "cross" structure, and the middle end of the inner surface of the third reserved groove 25 is movably connected to a clamping plate 23 through a rotating shaft, the middle end of the bottom of the inner cavity of the third reserved groove 25 is fixedly connected to a block 26, and the outer side of the block 26 is movably connected to four independently controlled fourth electric telescopic rods 24 through a rotating shaft, and at the same time, the fourth electric The end of the telescopic rod 24 is movably connected to the lower end of the splint 23 through a rotating shaft. People can place the business hall intelligent guidance voice interaction device 28 on the top of the second placement plate 6 or the first placement plate 5 as needed. When placed on the top of the second placement plate 6, the fourth electric telescopic rod 24 is controlled to be extended or retracted as needed, so that the splint 23 can clamp the business hall intelligent guidance voice interaction device 28, thereby improving the placement stability of the business hall intelligent guidance voice interaction device 28. People can also control the extension of the first electric telescopic rod 2 as needed to change the height of the second placement plate 6 or make the second placement plate 6 located below the first placement plate 5 to ensure the overall aesthetics.

[0034] Embodiment three:

[0035] See also Figure 1-Figure 4 The present embodiment specifically discloses that: the right end of the inner surface of the second placement plate 6 is movably connected to the driven gear plate 9 through a rotating shaft, and the right side of the driven gear plate 9 is fixedly connected to the first extension plate 7, and the right rear end of the bottom of the second placement plate 6 is fixedly installed with a second motor 20, and the output shaft of the second motor 20 is fixedly connected to the driving gear plate 15. When the second motor 20 is turned on, the second motor 20 will drive the driving gear plate 15 to rotate while rotating, and the driving gear plate 15 will drive the driven gear plate 9 to rotate while rotating, so that the first extension plate 7 can be unfolded or folded, thereby achieving the purpose of expanding the overall area at one time.

[0036] Embodiment 4:

[0037] See also Figure 1 and Figure 3 The present embodiment specifically discloses that: the right end of the first extension plate 7 is movably connected to the second extension plate 8 via a rotating shaft, and the left end of the bottom of the second extension plate 8 is fixedly connected to the second connecting block 18, the bottom of the first extension plate 7 is fixedly connected to the first connecting block 19, and the outer sides of the first connecting block 19 and the second connecting block 18 are both movably connected to the third electric telescopic rod 14 via a rotating shaft, and the second extension plate 8 can be expanded or folded by controlling the extension and retraction of the third electric telescopic rod 14, thereby achieving the purpose of secondary expansion of the overall area.

[0038] Embodiment five:

[0039] See also Figure 1 and Figure 5 , this embodiment specifically discloses: the inner cavity of the support 1 is provided with a battery, and the upper right end of the front surface of the support 1 is provided with a charging socket 27 for electrically connecting the output end with the input end of the battery, the middle end of the top of the support plate 16 is fixedly installed with a first motor 12, and the output shaft of the first motor 12 is fixedly connected to the top of the support 1, and the first motor 12 is turned on to drive the first placement plate 5 to rotate horizontally, the four sides of the bottom of the support plate 16 are movably connected with support rods 21 through bearings, and the bottom of the support rod 21 is movably connected with a roller 13, and at the same time, The bottom of the roller 13 contacts the top of the support 1, which can improve the stability of the support plate 16 during rotation. The second electric telescopic rod 17 is fixedly connected to the four sides of the top of the support plate 16, and the height of the first placement plate 5 can be adjusted. The top of the second electric telescopic rod 17 is fixedly connected to the first placement plate 5. A first reserved groove 10 is opened at the middle end of the top of the first placement plate 5, and a clamping plate 4 is clamped on the inner surface of the first reserved groove 10. At the same time, a second reserved groove 3 is opened on the inner surface of the first placement plate 5 and at the lower end of the first reserved groove 10.

[0040] When in use, a first electric telescopic rod 2, a second placement plate 6, a bracket 11, a connecting rod 22, a clamping plate 23, a fourth electric telescopic rod 24, a third reserved slot 25 and a block 26 are provided. People can place the business hall intelligent guidance voice interaction device 28 on the second placement plate 6 or the top of the first placement plate 5 as needed. When placed on the top of the second placement plate 6, the fourth electric telescopic rod 24 is controlled to extend and retract as needed, so that the clamping plate 23 can clamp the business hall intelligent guidance voice interaction device 28, thereby improving the stability of the placement of the business hall intelligent guidance voice interaction device 28. People can also control the extension of the first electric telescopic rod 2 as needed to change the height of the second placement plate 6 or to place the second placement plate 6 below the first placement plate 5 to ensure the overall aesthetics. A first extension plate 7, a driven gear plate 9, a driving gear plate 15 and a second motor 20 are provided. When the second motor 2 is turned on, 0, the second motor 20 will drive the active gear plate 15 to rotate while rotating, and the active gear plate 15 will drive the driven gear plate 9 to rotate while rotating, so that the first extension plate 7 can be unfolded or folded, so as to achieve the purpose of expanding the overall area once, and the second extension plate 8, the third electric telescopic rod 14, the second connecting block 18 and the first connecting block 19 are provided, and the extension of the third electric telescopic rod 14 is controlled to make the second extension plate 8 unfold or fold, so as to achieve the purpose of secondary expansion of the overall area. Through the cooperation of the above structures, the overall use effect of the device is effectively improved, and the second electric telescopic rod 17 is provided to adjust the height of the first placement plate 5, and the first motor 12 and the support plate 16 are provided. When the first motor 12 is turned on, the first placement plate 5 can be driven to rotate horizontally, and the roller 13 and the support rod 21 are provided to improve the stability of the support plate 16 during rotation.

[0041] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. An intelligent guidance voice interaction device for a power supply business hall, comprising a support (1), a first placement plate (5) and a support plate (16), characterized in that: The left end of the bottom of the first placement plate (5) is movably connected to a connecting rod (22) via a first electric telescopic rod (2), and the top of the connecting rod (22) is fixedly connected to a second placement plate (6) via a bracket (11); the inner cavity of the second placement plate (6) is provided with a third reserved groove (25) of a "cross" structure, and the middle end of the inner surface of the third reserved groove (25) is movably connected to a clamping plate (23) via a rotating shaft; the middle end of the bottom of the inner cavity of the third reserved groove (25) is fixedly connected to a block (26), and the outer side of the block (26) is movably connected to four independently controlled fourth electric telescopic rods (24) via a rotating shaft, and at the same time, the end of the fourth electric telescopic rod (24) is movably connected to the lower end of the clamping plate (23) via a rotating shaft; The right end of the inner surface of the second placement plate (6) is movably connected to a driven gear plate (9) via a rotating shaft, and the right side of the driven gear plate (9) is fixedly connected to a first extension plate (7), and a second motor (20) is fixedly installed at the right rear end of the bottom of the second placement plate (6), and the output shaft of the second motor (20) is fixedly connected to a driving gear plate (15); The right end of the first extension plate (7) is movably connected to the second extension plate (8) via a rotating shaft, and the left end of the bottom of the second extension plate (8) is fixedly connected to a second connecting block (18), the bottom of the first extension plate (7) is fixedly connected to a first connecting block (19), and the outer sides of the first connecting block (19) and the second connecting block (18) are both movably connected to a third electric telescopic rod (14) via a rotating shaft.

2. The intelligent guidance voice interaction device for power supply business hall according to claim 1 is characterized in that: The inner cavity of the support (1) is provided with a storage battery, and the upper right end of the front surface of the support (1) is provided with a charging socket (27) for electrically connecting an output end with an input end of the storage battery.

3. The intelligent guidance voice interaction device for power supply business hall according to claim 1 is characterized in that: A first motor (12) is fixedly mounted at the middle end of the top of the support plate (16), and an output shaft of the first motor (12) is fixedly connected to the top of the support (1).

4. The intelligent guidance voice interaction device for power supply business hall according to claim 1 is characterized by: The bottom of the support plate (16) is movably connected to support rods (21) via bearings on all sides, and the bottom of the support rod (21) is movably connected to a roller (13), and the bottom of the roller (13) is in contact with the top of the support (1).

5. The intelligent guidance voice interaction device for power supply business hall according to claim 1 is characterized by: The second electric telescopic rod (17) is fixedly connected to the four sides of the top of the support plate (16), and the top of the second electric telescopic rod (17) is fixedly connected to the first placement plate (5).

6. The intelligent guidance voice interaction device for power supply business hall according to claim 1 is characterized by: A first reserved groove (10) is provided at the middle end of the top of the first placement plate (5), and a clamping plate (4) is clamped on the inner surface of the first reserved groove (10). Meanwhile, a second reserved groove (3) is provided on the inner surface of the first placement plate (5) and at the lower end of the first reserved groove (10).

7. The intelligent guidance voice interaction device for power supply business hall according to claim 1 is characterized by: A business hall intelligent guidance voice interaction device (28) is placed on the top of the first placement board (5) or the second placement board (6). The business hall intelligent guidance voice interaction device (28) includes a hardware part and a software part. The hardware part includes a voice acquisition module, a voice playback module, a data processing module and a power module, and the software part includes a voice system software development kit.

8. The intelligent guidance voice interaction device for power supply business hall according to claim 7 is characterized by: The voice collection module is responsible for collecting the customer's voice, selecting the microphone array voice input device, selecting the iFlytek microphone array with a noise suppression upper limit of >80dB, a pickup angle of nearly 360°, and a pickup distance of >3.5m. The voice playback module uses a KSA-50 Class A power amplifier, including an audio power amplifier and a speaker. After processing, the signal is amplified by the audio power amplifier and then sent to the speaker to make a sound.

9. The intelligent guidance voice interaction device for power supply business hall according to claim 7, characterized in that: The data processing module includes an ARM data processor, a development board of model mini2440, an ARM control system, and a control program to achieve two functions: one is real-time voice acquisition, and the other is voice signal preprocessing. The analog input signal is converted into a digital signal after passing through the audio chip. The ARM control system further analyzes the digital signal and compiles it into a program language that can be recognized by the computer. The power module uses a battery as a charging unit and uses a lithium battery with a rated voltage of 7.4V for assembly and connection.

10. The intelligent guidance voice interaction device for power supply business hall according to claim 7, characterized in that: The speech system software development kit includes a speech acquisition module, a speech recognition module, a question search module, a speech synthesis module and a speech playback module, and the speech system software development kit adopts iFlytek SDK, wherein the speech acquisition module is responsible for collecting real-time speech signals, the speech signals are converted into digital signals by a microphone array and preprocessed by an ARM data processor, and then transmitted to a PC through a network, and speech recognition is performed with the help of the speech recognition module of the speech system software development kit, after the question search module recognizes the text, semantic recognition is performed through the semantic recognition interface of the iFlytek SDK, keyword matching is performed, and after the recognition results are obtained, the results are transmitted to the ARM data processor through a network, the speech synthesis module converts the text into a speech signal, after the text information is input, the text is regularized and the text is segmented, and a speech signal waveform is obtained in the speech synthesis module to realize text-to-speech conversion.

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