Method, device and storage medium for booting associated operation execution

Abstract

The present invention is applicable to the field of computer technology, and provides a method, device and storage medium for guiding the execution of associated operations. The method includes: after the current user logs in, based on the first interaction with the current user, executing the current operation associated with the current user; searching for associated operations associated with the current operation according to the preset association relationship between the operations corresponding to the current user; based on the second interaction with the current user, displaying the associated operations to the current user to guide the execution of the associated operations. In this way, providing users with effective execution guidance for associated operations is conducive to fast and efficient execution of operations, and is conducive to the reasonable allocation of time and energy of users and others.

Description

Technical Field

[0001] The present invention belongs to the field of computer technology, and in particular relates to an associated operation execution boot method, device and storage medium. Background Art

[0002] At present, life insurance business is more complicated than general business. After some business is completed, other businesses, whether strongly related or weakly related, may also need to be handled. These are related businesses. For example, when a user handles a current business such as a name change or other personal information change, in order not to affect the validity of the insurance policy and protect the user's rights and interests, it is usually necessary to make corresponding information changes to the insurance policy under his name. These involve strongly related related businesses. If the current business is a change of address for the user, then it involves relatively weakly related related businesses that require corresponding information changes to the insurance policy under his name. Regardless of whether it is a strongly related business or a weakly related business with the current business, the handling of the current business may have more or less impact on other related businesses.

[0003] If the teller is inexperienced, it may not be possible to effectively find the corresponding related services and recommend them to the user. Especially when there are many related services, even experienced tellers may miss some related services. If some related services are not handled when they are needed, the user may not be able to effectively enjoy the rights and interests brought by these related services, or the user may need to go back and forth many times to handle the services, which is time-consuming and labor-intensive. The teller has high experience requirements and work efficiency cannot be guaranteed.

[0004] Similarly, for other operations, there is also the problem of low operation execution efficiency due to the inability to effectively execute the required associated operations. Summary of the invention

[0005] The purpose of the present invention is to provide a method, device and storage medium for guiding the execution of associated operations, aiming to solve the problem of low operation execution efficiency caused by the inability to effectively execute the required associated operations in the prior art.

[0006] In one aspect, the present invention provides a method for guiding the execution of an association operation, the method comprising:

[0007] After the current user logs in, based on a first interaction with the current user, executing a current operation associated with the current user;

[0008] According to a preset association relationship between operations corresponding to the current user, which is constructed by the user identifier and the operation identifier, searching for an associated operation associated with the current operation;

[0009] Based on the second interaction with the current user, the associated operation is displayed to the current user to guide the handling of the associated operation.

[0010] Furthermore, the method further comprises:

[0011] Obtaining biometric information of the current user;

[0012] The current user is authenticated and logged in based on the biometric information.

[0013] Further, based on the first interaction with the current user, executing the current operation associated with the current user specifically includes:

[0014] Obtaining a voice current execution request of the current user for the current operation, wherein the voice current execution request carries current operation indication information and execution instruction information;

[0015] According to the voice current execution request, the current operation indicated by the current operation indication information is executed.

[0016] Furthermore, after displaying the association operation to the current user, the method further includes:

[0017] Obtaining execution confirmation information of the current user on the associated operation;

[0018] The associated operations are executed in batches according to the execution confirmation information.

[0019] Furthermore, the method further comprises:

[0020] Determining a current correlation degree between the associated operation and the current operation based on the statistically obtained operation correlation degree information;

[0021] While displaying the association operation to the current user, the current association degree is displayed to the current user.

[0022] Furthermore, the method further comprises:

[0023] Obtaining an attribute list indicating attributes of the current user;

[0024] Displaying the attribute list to the current user;

[0025] Finding the execution status of the associated operation by the associated user who has the attribute and has performed the current operation;

[0026] The operation association degree information is determined according to the execution status.

[0027] Furthermore, the method further comprises:

[0028] Obtaining the first selection information of the current user for a first attribute in the attribute list;

[0029] The operation association degree information is modified according to the first selection information.

[0030] Furthermore, the current association level is displayed to the current user, specifically:

[0031] Combining and marking the association operations with the same current association degree,

[0032] The execution confirmation information includes a combination mark.

[0033] According to the execution confirmation information, the associated operations are executed in batches, specifically:

[0034] The associated operations corresponding to the combined marks are executed in batches according to the execution confirmation information.

[0035] On the other hand, the present invention further provides a service robot device, comprising a memory and a processor, wherein the processor implements the steps in the above method when executing a computer program stored in the memory.

[0036] On the other hand, the present invention further provides a computer-readable storage medium, wherein the computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps in the above method are implemented.

[0037] After the current user logs in, the present invention executes the current operation associated with the current user based on the first interaction with the current user; searches for the associated operation associated with the current operation based on the preset association relationship between the operations corresponding to the current user; and displays the associated operation to the current user based on the second interaction with the current user to guide the execution of the associated operation. In this way, an effective execution guide for the associated operation is provided to the user, which is conducive to the fast and efficient execution of the operation and is conducive to the reasonable allocation of time and energy of the user and others. BRIEF DESCRIPTION OF THE DRAWINGS

[0038] Figure 1 This is a flowchart of the implementation of the associated business handling guidance method provided in the first embodiment of the present invention;

[0039] Figure 2 is a flowchart of the implementation of the associated business handling guidance method provided in the second embodiment of the present invention;

[0040] Figure 3 is a flowchart of the implementation of the method for guiding the handling of related services provided in the third embodiment of the present invention;

[0041] Figure 4 is a flowchart of the implementation of the associated business handling guidance method provided in the fourth embodiment of the present invention;

[0042] Figure 5 It is a structural diagram of the business robot device provided in Example 6 of the present invention. DETAILED DESCRIPTION

[0043] In order to make the purpose, technical solution and advantages of the present invention more clearly understood, the present invention is further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not intended to limit the present invention.

[0044] The specific implementation of the present invention is described in detail below in conjunction with specific embodiments, wherein the business handling guidance method is used to specifically illustrate the operation execution guidance method of the present invention, but it can be understood that the operation execution guidance method of the present invention is a technical solution, and its application in business handling is only an exemplary application without affecting its technical essence. Other subjects involved in the present invention, such as: robot equipment, computer-readable storage medium, are also applicable to this statement.

[0045] In the face of complex life insurance business, this application provides a business processing guidance method. When a user is processing the current business, the related business related to the current business can be found and recommended to the user for processing, thereby providing the user with effective related business processing guidance, which is conducive to fast and efficient business processing, and is conducive to the rational allocation of time and energy of users and tellers.

[0046] Embodiment 1:

[0047] like Figure 1 As shown, this embodiment provides a business handling guidance method, which is executed by a service robot or a similar intelligent system. The business handling guidance method mainly includes:

[0048] Step S101: after the current user logs in, based on the first interaction with the current user, the current business associated with the current user is processed.

[0049] Specifically, the current user can choose to log in by keyboard input of account and password, or by biometric methods such as face recognition, fingerprint recognition, and voiceprint recognition. When logging in by biometric method, the current user's biometric information can be obtained first, such as face recognition information, fingerprint recognition information, voiceprint recognition information, etc. Then, based on the biometric information, the current user is verified and logged in. This biometric login is more convenient and faster than the keyboard input login of account and password. Accordingly, in order to realize information collection, the service robot or similar intelligent system needs to be configured with corresponding acquisition modules, such as camera modules, fingerprint recognition modules, microphones, etc. The function of the acquisition module can not only be used for the current user login operation, but also can be applied to other scenarios that can or need to be applied in this embodiment, such as the subsequent first interaction and second interaction.

[0050] After the current user successfully logs in, he can interact with the service robot for the first time to handle the current service associated with the current user. For example: first, obtain the current user's voice current service request for the current service, which carries the current service indication information and the handling instruction information; then, according to the voice current service request, handle the current service indicated by the current service indication information.

[0051] Before obtaining the current user's voice request for the current service, the service robot can also display the services that the current user can choose to handle to the current user through a touch screen or other modules. Alternatively, the current user can directly submit the current request through the service handling page.

[0052] The voice current processing request mainly refers to the current processing request in voice form. The first interaction and even subsequent interactions can be completed through voice interaction and processing, avoiding tedious and time-consuming manual operations. It is very convenient and fast, especially for people with limited mobility. The current processing request can be a voice message or multiple relatively independent voice messages.

[0053] The current business indication information may be the current business type information. For example, when the current business that the user needs to handle is a change of personal information, the current business type information may be the corresponding keywords “name”, “information” or other variations, such as “name”, etc. The current business indication information may also be the current business number. For example, when the current business that the customer needs to handle is a change of address, and the user has previously learned that the address change business number is 001, the current business number may be “001” or the uniquely identifiable part of the business number “01”, etc.

[0054] The handling instruction information can also be identified by voice recognition. The handling instruction information can be the keyword "change", "Change" or other keywords representing printing attributes, such as "change" (representing output from the service robot to the user). Of course, generally speaking, the current business instruction information and the handling instruction information can be combined into a common keyword, such as "information change", "name change", etc.

[0055] Of course, the current processing request may also include other information required for the current business processing. For example, when performing a personal information change business, the current processing request also includes at least the changed personal information.

[0056] According to the current voice processing request, the current business indicated by the current business indication information is processed, which may involve: the service robot automatically processes the current business. In the first interaction, the current user may be involved in one or more interactive behaviors with the service robot. Of course, in order to ensure the effectiveness of the business processing, the current user and the operation interface can be synchronously recorded throughout the process, and the data obtained from the recording can be saved.

[0057] Step S102, searching for associated services associated with the current service according to the preset association relationship between services corresponding to the current user, which is constructed by the user identifier and the service identifier.

[0058] Specifically, there may be corresponding associations between businesses, for example, the handling of one business is premised on the handling of another business, or the handling of one business will cause other businesses to be handled together to be completed. In an application example, for example, when a user handles a current business such as a name change and other personal information changes, in order not to affect the validity of the insurance policy and protect the user's rights and interests, it is usually necessary to make corresponding information changes to the insurance policy under his name, that is, the associated business related to the current business. The corresponding associated business can be found through the preset association between the current business and the associated business in the system database.

[0059] When establishing an association relationship, the user ID and the business ID can be used as relationship items.

[0060] Step S103: Based on the second interaction with the current user, the related services are displayed to the current user to guide the handling of the related services.

[0061] Specifically, the service robot can display the related services found to the current user, so that the current user can select some or all of the displayed related services for subsequent processing. Of course, the related services may not be processed according to the current user's selection. The second interaction is mainly to display the related services to the current user through display, voice, etc.

[0062] After step S103, the current user's confirmation information on the associated services can be further obtained, and then the associated services can be processed in batches according to the confirmation information. Accordingly, the "one-click" processing confirmation by the current user's voice or manual key can be used to achieve fast and efficient "one-click processing" of all or part of the associated services. If voice is used for processing confirmation, the current user's voiceprint information can be correspondingly extracted and the mouth movements collected synchronously can be identified as part of the processing confirmation information. If manual keys are used for processing confirmation, the current user's fingerprint information can be correspondingly extracted and the hand movements collected synchronously can be identified as part of the processing confirmation information, thereby ensuring the validity of the processing confirmation of the associated services.

[0063] By implementing this embodiment, after the user handles the current business, the related business will be displayed to the user, thereby providing the user with effective guidance for handling the related business, which is conducive to fast and efficient handling of the business and is conducive to the reasonable allocation of time and energy of the user and the teller.

[0064] Embodiment 2:

[0065] Based on the first embodiment, this embodiment further provides the following contents:

[0066] like Figure 2 As shown, the service handling guidance method of this embodiment also includes:

[0067] Step S201: Determine the current correlation degree between the associated business and the current business based on the statistically obtained business correlation degree information.

[0068] Step S202: while displaying the associated services to the current user, display the current association level to the current user.

[0069] Specifically, the business correlation information can be mainly counted in the following ways: for example: the handling of one business is based on the handling of another business. If the other business is not handled, the above business cannot be handled, so the business correlation of the two businesses is set to high; the handling of one business will cause other businesses to be handled together to be successful, but the non-handling of the one business will not cause other businesses to be unable to handle, so the business correlation of the two businesses is set to medium; the handling of one business is relatively independent of the handling of other businesses, so the business correlation of the two businesses is set to low. These can be obtained through understanding and statistics, and can be determined in advance by machine statistics. When setting, the same business correlation degree can be set for the associated businesses in an association relationship.

[0070] While showing the current correlation level to the current user, the statistically correlated reasons between the businesses can also be shown at the same time.

[0071] In a specific example, the association relationship includes not only user identification, service identification, service association degree information, but also service key information. When the associated service is displayed to the current user by voice or display, in order to make the displayed voice or displayed content closer to natural language, when performing content arrangement, the current service identification and current service key information corresponding to the current service, the associated service identification and associated service key information corresponding to the associated service, and the current association degree between the current service and the associated service can be obtained first. Then, the current service identification, current service key information, associated service identification, associated service key information and current association degree are input into the content arrangement model to construct arrangement content for display. Among them, the content arrangement model can be a neural network, and the neural network can be used to analyze the reasonable logical structure between the current service identification, current service key information, associated service identification, associated service key information and current association degree, so as to make the arrangement content closer to natural language.

[0072] By implementing this embodiment, the user can use the degree of association between the displayed related services and the current service as a reference for choosing whether to handle the related services in the next step, thereby helping to improve the user experience.

[0073] Embodiment three:

[0074] Based on the second embodiment, this embodiment further provides the following contents:

[0075] like Figure 3 As shown, the service handling guidance method of this embodiment further includes, before step S201:

[0076] Step S301: Obtain an attribute list for indicating attributes of the current user.

[0077] Specifically, the attributes of a user may be region, age, occupation, etc. User groups with similar attributes handle similar services. Therefore, the services handled by some users in the user group will serve as a reference for other users' services. Relative to the current user, other users in the user group can be considered as associated users.

[0078] Step S302: Display the attribute list to the current user.

[0079] Step S303, searching for the handling status of the associated service by the associated user who has the attribute and has handled the current service.

[0080] Specifically, through the system database, it is also possible to find out which users have the same attributes and which services the users have handled.

[0081] Step S304: Determine the business relevance information according to the handling situation.

[0082] Specifically, the business correlation degree of the related businesses can be determined by the statistics of the related users' handling of multiple businesses. For example: when user A handles business a, he also handles business b and c. User B, who is consistent with user A in a certain attribute X, handles business a and only handles business b. User C, who is consistent with user A in a certain attribute X, handles business a and also handles business b and c. Then, relatively speaking, the business correlation degree can be counted in an integral manner. For this application example, for users with the same attribute X, the business correlation degree between business a and b can be set to 3 (indicating a high degree of correlation), and the business correlation degree between business a and c can be set to 2 (indicating a relatively low degree of correlation). Other situations can be determined similarly. When adding statistics of attribute dimensions, weights can be assigned for corresponding integral statistics.

[0083] By implementing this embodiment, the degree of association between the current service and the associated services can be objectively determined based on the service handling status of other associated users with similar attributes, thereby providing the current user with a selection reference and further improving the user experience.

[0084] Embodiment 4:

[0085] Based on the third embodiment, this embodiment further provides the following contents:

[0086] like Figure 4 As shown, in this embodiment,

[0087] Step S401: obtaining first selection information of a current user for a first attribute in an attribute list.

[0088] Specifically, the current user selects an attribute listed in the attribute list, and the selected attribute is the first attribute. The current user can select one first attribute or multiple first attributes.

[0089] Step S402: modify the business relevance information according to the first selection information.

[0090] Specifically, when the current user selects one or more first attributes in the attribute list, it indicates that the current user is more concerned about the business handling status of the user group with the first attributes. Then, in the processing method of embodiment 3, a heavier weight can be given to the variables associated with the first attribute in the statistical process, so that the focus of the user's attention is reflected in the business association degree information.

[0091] Embodiment five:

[0092] This embodiment further provides the following contents based on any one of the second to fourth embodiments:

[0093] Step S202 specifically includes:

[0094] Combine and mark related businesses with similar current correlation levels.

[0095] The processing confirmation information contains a certain combination mark.

[0096] After step S103, batch processing of related businesses is performed according to the processing confirmation information, specifically:

[0097] According to the processing confirmation information, the related businesses corresponding to the combination mark are processed in batches.

[0098] Specifically, some related businesses that are equally related to a certain business are usually handled by users at the same time. By implementing this embodiment, these related businesses can be combined and marked. If the user confirms that he needs to handle the batch of related businesses corresponding to the combined mark, he only needs to add the combined mark to the handling confirmation information. The subsequent service robot can handle the batch of related businesses in batches, thereby realizing effective division of the businesses and facilitating users to handle the businesses in batches in a targeted manner.

[0099] Embodiment six:

[0100] Figure 5 The structure of the business service robot device provided by the sixth embodiment of the present invention is shown. For the convenience of explanation, only the part related to the embodiment of the present invention is shown.

[0101] The business service robot device of the embodiment of the present invention includes a processor 501 and a memory 502. When the processor 501 executes a computer program 503 stored in the memory 502, the steps in the above-mentioned method embodiments are implemented, for example: Figure 1 Steps S101 to S103 are shown.

[0102] The business service robot device of the embodiment of the present invention may be a robot entity having a human-computer interaction module. The human-computer interaction module may include a touch screen, a microphone, a speaker, etc. In the device, other functional modules may also be configured accordingly, such as a network module, etc. When the processor 501 in the device executes the computer program 503, the steps implemented when implementing the above methods may refer to the description of the above method embodiments, and will not be repeated here.

[0103] Embodiment seven:

[0104] In an embodiment of the present invention, a computer-readable storage medium is provided, wherein the computer-readable storage medium stores a computer program. When the computer program is executed by a processor, the steps in the above-mentioned method embodiments are implemented. For example, Figure 1Steps S101 to S103 are shown.

[0105] Implemented through hardware components Figure 5 The execution shown in Figures 1 to 4 The equipment, unit, module, device and other components of the described operation. The example of hardware component includes controller, sensor, generator, driver, memory, comparator, arithmetic logic unit, adder, subtractor, multiplier, divider, integrator, processor and any other electronic component configured to perform the operation described in the application known to those of ordinary skill in the art. In one example, the hardware component is realized by one or more processors or computers. The processor or computer is realized by one or more processing elements (such as, array of logic gates, controller and arithmetic logic unit, digital signal processor, microcomputer, programmable logic controller, field programmable gate array, programmable logic array, microprocessor or any other device or combination of devices that can respond and execute instructions in a limited manner to obtain the desired result known to those of ordinary skill in the art).

[0106] In one example, a processor or computer includes or is connected to one or more memories storing instructions or software executed by the processor or computer. Hardware components implemented by the processor or computer execute instructions or software (such as an operating system OS and one or more software applications running on the OS) to perform the tasks described herein. Figures 1 to 4 The hardware components also access, manipulate, process, create and store data in response to the execution of instructions or software. For simplicity, the singular term "processor" or "computer" may be used for the description of the examples described herein, but in other examples, multiple processors or computers are used, or the processor or computer includes multiple processing elements or multiple types of processing elements or both. In one example, the hardware component includes multiple processors, and in another example, the hardware component includes a processor and a controller. The hardware component has any one or more different processing configurations, examples of which include a single processor, an independent processor, a parallel processor, a single instruction single data SISD multiprocessing, a single instruction multiple data SIMD multiprocessing, a multiple instruction single data MISD multiprocessing, and a multiple instruction multiple data MIMD multiprocessing.

[0107] The method described in the present application is performed by computing hardware (e.g., by one or more processors or computers) that is implemented as executing instructions or software as described above to perform the operations performed by the method described in the present application. Figures 1 to 4The method for performing the operations described in the present application shown in the embodiment. For example, a single operation or two or more operations may be performed by a single processor, or two or more processors, or a processor and a controller. One or more operations may be performed by one or more processors, or a processor and a controller, and one or more other operations may be performed by one or more other processors, or another processor and another controller. One or more processors, or a processor and a controller may perform a single operation or two or more operations. Instructions or software for controlling a processor or computer to implement a hardware component and perform the method described above may be written as a computer program, a code segment, an instruction, or any combination thereof, to individually or collectively indicate or configure a processor or computer as a machine or a special-purpose computer for performing the operations performed by the hardware component and the method described above. In one example, the instruction or software includes a machine code directly executed by a processor or a computer, such as a machine code generated by a compiler. In another example, the instruction or software includes a higher-level code executed by a processor or a computer using an interpreter. Ordinary programmers in the art may easily write instructions or software based on the block diagrams and flow charts shown in the accompanying drawings of the algorithms for performing the operations performed by the hardware component and the method described above and the corresponding descriptions in the specification.

[0108] The instructions or software for controlling the processor or computer to implement the hardware components and perform the methods described above and any associated data, data files and data structures may be recorded, stored or fixed in or on one or more non-transitory computer-readable storage media. Examples of non-transitory computer-readable storage media include: read-only memory ROM, random access memory RAM, flash memory, CD-ROM, CD-R, CD+R, CD-RW, CD+RW, DVD-ROM, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, BD-ROM, BD-R, BD-R LTH, BD-RE, magnetic tape, floppy disk, magneto-optical data storage device, optical data storage device, hard disk, solid state disk and any device known to a person skilled in the art, which can store the instructions or software and any associated data, data files and data structures in a non-transitory manner and provide the instructions or software and any associated data, data files and data structures to the processor or computer so that the processor or computer can execute the instructions. In one example, the instructions or software and any associated data, data files, and data structures are distributed over a networked computer system so that the instructions and software and any associated data, data files, and data structures are stored, accessed, and executed by the processors or computers in a distributed manner.

[0109] Although the present disclosure includes specific examples, it will be clear to those of ordinary skill in the art after obtaining a comprehensive understanding of the disclosure of the subject application that various changes in form and detail may be made to these examples without departing from the spirit and scope of the claims and their equivalents. The examples described herein should be considered only in a descriptive sense, not for the purpose of limitation. The description of the features or aspects in each example will be considered to be applicable to similar features or aspects in other examples. If the described techniques are performed in a different order, and / or if the components in the described system, architecture, device, or circuit are combined in different ways and / or replaced or supplemented by other components or their equivalents, suitable results can be achieved. Therefore, the scope of the present disclosure is not limited by specific embodiments, but by the claims and their equivalents, and all changes within the scope of the claims and their equivalents will be interpreted as included in the present disclosure.

Claims

1. A method for guiding the execution of an associated operation, characterized in that: The method is performed by a service robot or an intelligent system, and the method includes: After the current user logs in, based on a first interaction with the current user, executing a current operation associated with the current user; According to a preset association relationship between operations corresponding to the current user, which is constructed by the user identifier and the operation identifier, searching for an associated operation associated with the current operation; Based on the second interaction with the current user, displaying the associated operation to the current user to guide the handling of the associated operation; The method further comprises: Obtaining an attribute list indicating attributes of the current user; Displaying the attribute list to the current user; Finding the execution status of the associated operation by the associated user who has the attribute and has performed the current operation; Determine operation correlation degree information based on the statistics of the execution of multiple related operations by multiple related users; Determining a current correlation degree between the associated operation and the current operation based on the statistically obtained operation correlation degree information; While displaying the association operation to the current user, the current association degree is displayed to the current user, and statistically obtained reasons for association between the services are displayed.

2. The method according to claim 1, characterized in that The method further comprises: Obtaining biometric information of the current user; The current user is authenticated and logged in based on the biometric information.

3. The method according to claim 1, characterized in that Based on the first interaction with the current user, executing a current operation associated with the current user specifically includes: Obtaining a voice current execution request of the current user for the current operation, wherein the voice current execution request carries current operation indication information and execution instruction information; According to the voice current execution request, the current operation indicated by the current operation indication information is executed.

4. The method according to claim 1, characterized in that After displaying the associated operation to the current user, the method further includes: Obtaining execution confirmation information of the current user on the associated operation; The associated operations are executed in batches according to the execution confirmation information.

5. The method according to claim 1, characterized in that The method further comprises: Obtaining the first selection information of the current user for a first attribute in the attribute list; The operation association degree information is modified according to the first selection information.

6. The method according to claim 4, characterized in that The current association level is displayed to the current user, specifically: Combining and marking the association operations with the same current association degree, The execution confirmation information includes a combination mark. According to the execution confirmation information, the associated operations are executed in batches, specifically: The associated operations corresponding to the combined marks are executed in batches according to the execution confirmation information.

7. A service robot device, comprising a memory and a processor, characterized in that: When the processor executes the computer program stored in the memory, the steps in the method according to any one of claims 1 to 6 are implemented.

8. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by a processor, the steps in the method according to any one of claims 1 to 6 are implemented.

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