An equipment comprehensive support system based on cloud platform

Abstract

The present invention relates to an equipment comprehensive support system based on a cloud platform. The system includes a comprehensive support project management subsystem, a comprehensive support overall design subsystem, a technical publication production subsystem, a supply management subsystem, a support analysis subsystem, a planned maintenance subsystem, an in-use support subsystem (including the in-use support of the contractor and the in-use management of the user), a training design and management subsystem, and an item coding authentication subsystem. The key to the present invention is to involve a comprehensive management form for the entire life cycle of weapons and equipment, covering all aspects of the life cycle of weapons and equipment, and achieving standard unification and information unification through collaboration between various enterprises and roles. As a supporting technology in the field of cloud manufacturing, the present invention can lead enterprises to collaborate on the cloud, manage data in a unified manner, respond quickly to customer needs, improve customer maintenance capabilities, etc., thereby realizing the full life cycle management of weapons and equipment.

Description

Technical Field

[0001] The present invention belongs to the field of information technology, and in particular relates to an equipment comprehensive support system based on a cloud platform. Background Art

[0002] The sales concept of "product + service" has been increasingly widely recognized. Perfect service can bring continuous profits to manufacturers, and effectively improve users' familiarity and usability of products, achieving a win-win effect. For foreign trade equipment products, service is reflected in the comprehensive guarantee of equipment. The problems in the existing technology are specifically reflected in the following aspects:

[0003] 1) The business is not centralized enough. The existing business, such as machine procurement, spare parts maintenance, and maintenance management, is scattered and handled by different departments or even different units, and the coordination is not sufficient;

[0004] 2) Data is scattered and the level of informatization is low. Product technical status, delivery data, usage data, and resource data are also scattered across various units and departments, resulting in low data utilization and failure to meet user needs in a timely manner;

[0005] 3) Resources are scattered, spare parts are in short supply, spare parts procurement cycle is long, and required resources cannot be deployed in time;

[0006] 4) Users have weak daily maintenance capabilities, insufficient training, lack of information-based real-time guidance, and opinions cannot be fed back to the country in a timely manner. The above reasons lead to the lack of timely response to user needs, resulting in a decline in user satisfaction and affecting user loyalty. Summary of the invention

[0007] Aiming at the future development trend of personalized, service-oriented and socialized manufacturing industry, the present invention solves the following outstanding challenges faced in the cloud manufacturing environment:

[0008] 1) Form a unified comprehensive security information standard. Solve the problem of inconsistent comprehensive security software standards between enterprises and between enterprises and users, different database formats, and inability to share information resources. Ensure smooth data information interfaces, open up underlying data dialogue interfaces, strengthen information sharing between enterprises, between government departments, and between enterprises and users, and achieve full complementarity and sharing of information resources.

[0009] 2) Optimize product supply management and in-service / use assurance throughout the product life cycle. Through the control of the technical status of equipment at all stages of the life cycle, the full visibility of various indicators of products and spare parts can be achieved, and the product and spare parts supply model can be further optimized to achieve integrated precise supply and inventory management between enterprises and users. Support for status perception and health management of various types of equipment in the in-service / use stage, equipment assurance decision-making, pre-assessment, etc.

[0010] 3) Improve support efficiency. Unified management of relevant information such as equipment distribution information, maintenance support information, historical usage information, support resource information, etc., promote resource sharing and real-time information exchange among manufacturers / contractors, localities, and users based on status perception and support decision-making, provide support service management for users' support needs, quickly and accurately dispatch resources, implement precise support, and achieve rapid response to equipment support needs, ultimately achieving the goal of "user satisfaction" at the lowest cost.

[0011] At present, the management process of weapons and equipment is scattered, and there is no unified standard to effectively run through each process. The present invention ensures the effective control and management of the entire life cycle of weapons and equipment by formulating the full life cycle guarantee standards of weapons and equipment. As a supporting technology in the field of cloud manufacturing, the present invention can guide enterprises to collaborate on the cloud, unify data management, quickly respond to customer needs, improve customer maintenance capabilities, etc., thereby realizing the full life cycle management of weapons and equipment.

[0012] The present invention proposes an equipment comprehensive support system based on a cloud platform, which includes:

[0013] Comprehensive support project management subsystem, used to achieve top-level planning and program management of equipment comprehensive support engineering projects, comprehensive support knowledge accumulation and capability assessment;

[0014] The comprehensive support overall design subsystem is mainly used to realize the overall design of equipment comprehensive support and auxiliary generation of support plans, and at the same time provide information support for support resource research and development, test verification, and in-use simulation business;

[0015] The technical publication production subsystem is used to implement the compilation, management, release, modification, translation, and illustration production of technical publications, and supports cross-unit, cross-department, and cross-professional collaborative work;

[0016] The supply management subsystem is used to achieve full control of the project process, including: standardizing the inquiry and quotation process between the user and the contractor, generating the initial supply list, managing the matching table and quotation sheet under the contract, performance plan management, product delivery information, and forming a traceability chain; at the same time, standardizing the product delivery data package format for standardized, fast and effective data exchange between the contractor and the user;

[0017] The support analysis subsystem is used to combine the product tree to complete support demand analysis, execution plan and analysis result management, and establish a unified data interface with various support analysis software;

[0018] The planned maintenance subsystem is used to implement supplier-level supervision. The product contractor formulates a planned maintenance plan for the product based on the characteristics, delivery time, and usage of the delivered products, and continuously improves the process of preventive maintenance work during the product use phase. It regularly provides service reminders and activity records to users, improves the efficiency of service and guarantee of products in use, and provides strong support for customers and contractors to make comprehensive guarantee business decisions;

[0019] The in-use guarantee subsystem includes the contractor's in-use guarantee and user in-use management, which is used to define the data feedback business process and specific content during the product's in-use stage, establish a feedback channel for comprehensive guarantee information of in-use products and a closed-loop management mechanism for feedback information processing, make full use of information technology to collect user feedback information, realize rapid connection between contractors and users, and support contractors in improving products and services; the contractor's in-use guarantee includes a customer service rapid response function;

[0020] The training design and management subsystem is used to realize the design and management functions of the entire training process;

[0021] The item coding and authentication subsystem is used to learn from international advanced coding standards and management systems to achieve one-item-one-code management of products across countries, users, and enterprises. It converts and authenticates material data and establishes automatic data conversion models for each major category of materials.

[0022] Among them, each subsystem is encapsulated into a reusable component with a unified data interface through regularization, software and modularization.

[0023] The key to the present invention is the comprehensive management form involving the entire life cycle of weapons and equipment, covering all aspects of the life cycle of weapons and equipment, and achieving unified standards and information through collaboration among various enterprises and roles.

[0024] The present invention can effectively guide industrial groups and institutes to improve and perfect the comprehensive support work mode of various complex products, improve the comprehensive support work and management level of my country's complex products, make my country's comprehensive support work of complex products in line with international advanced standards, support the development, production, performance and after-sales service of complex products, and play an important role in improving the comprehensive support level and international competitiveness of complex products, and directly generate huge economic benefits. It can play a demonstrative role in the development of comprehensive support work for complex products, lead the overall development of the comprehensive support profession of domestic equipment, promote the transformation and upgrading of the comprehensive support work level of my country's complex products, and achieve the same management level as that of foreign countries. It is of great significance to optimize the management of the whole life cycle of complex products, improve support efficiency, and reduce after-sales service costs. BRIEF DESCRIPTION OF THE DRAWINGS

[0025] Figure 1It is the overall architecture diagram of the equipment comprehensive support system based on the cloud platform of the present invention.

[0026] Figure 2 It is a schematic diagram of the comprehensive security project management subsystem.

[0027] Figure 3 It is a schematic diagram of the overall design subsystem of comprehensive security.

[0028] Figure 4 It is a schematic diagram of the technical publication production subsystem.

[0029] Figure 5 It is a schematic diagram of the supply management subsystem.

[0030] Figure 6 It is a schematic diagram of the safeguards analysis subsystem.

[0031] Figure 7 It is a schematic diagram of the planned maintenance subsystem.

[0032] Figure 8 It is a schematic diagram of the contractor's in-use guarantee in the in-use guarantee subsystem.

[0033] Fig. 9 It is a schematic diagram of user usage management in the usage assurance subsystem.

[0034] Fig.10 It is a schematic diagram of the training design and management subsystem. DETAILED DESCRIPTION

[0035] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, the present invention is further described below through specific embodiments and drawings.

[0036] The main contents of the present invention include: 1) proposing a full-process guarantee mechanism for military trade; 2) solving the serious problem of information fragmentation in equipment scientific research and production; 3) solving the problem of slow response to customer issues and no process tracking; 4) solving the problem of no standards that meet China's conditions and international standards in the military trade process.

[0037] The present invention is based on the existing network infrastructure, organically combines professional fields, work tasks, and application management, analyzes the various factors involved in the comprehensive support process of the equipment throughout its life cycle, such as products, tasks, resources, personnel, status, prices, systems, processes, etc., and establishes a comprehensive support management system and related applications for the group headquarters and subordinate units at all levels, and effectively manages the comprehensive support design, support analysis, product delivery, technical publication production, planned maintenance, rapid customer response, in-use support, user training and other businesses of various products.

[0038] The present invention involves both industrial sectors and users, covers the comprehensive support services for the entire life cycle of the equipment system, including scheme, engineering development and manufacturing, production and deployment, use and support, and retirement, and realizes:

[0039] 1) Effective connection between equipment contractors and users, through unified equipment comprehensive support information standards, unified product information and technical data databases, relying on an interconnected, hierarchical network platform, using a unified programming language and operating environment, to ensure effective connection between the user's product support information management system and the contractor's information system, and to achieve sharing and real-time processing of support resource information, support demand information and command and management information between the military and local governments;

[0040] 2) Based on the product and support resource delivery baseline, with fault prediction and health management (PHM) as the core, provide product health status monitoring and assessment capabilities, provide maintenance plans, support resource allocation plans, and auxiliary generation and intelligent decision-making capabilities for comprehensive decision-making plans for product maintenance and support at all levels to achieve product integrity requirements.

[0041] 3) According to the different levels and modes of product maintenance support, task differentiation and intelligent recommendation are achieved through task release or active retrieval on the support platform, and data analysis is used to achieve remote interpretation, remote fault diagnosis, and remote maintenance guidance through the support platform, thereby achieving task coordination, flat collaboration, and closed-loop management and control among users, manufacturers / contractors, and contractors at all levels, improving resource response speed and utilization, and maximizing resource utilization benefits while quickly responding to user needs.

[0042] The overall architecture of the solution of the present invention is as follows Figure 1 As shown, it is mainly composed of 10 application systems, namely: comprehensive insurance project management, comprehensive insurance overall design, technical publication production (IETM), supply management, guarantee analysis, planned maintenance, contractor in-use guarantee (including customer service rapid response function), user in-use management, training design and management, and item coding certification. Among them, contractor in-use guarantee and user in-use management are collectively referred to as in-use guarantee. In the figure, ERP is the enterprise resource planning system, and PDM is the product data management system. Each group of microservices is encapsulated as a reusable component with unified data interface through regularization, softwareization, and modularization. Based on the combination, a larger information platform covering the entire life cycle, entire system, and all elements of comprehensive product guarantee is formed.

[0043] 1. Comprehensive insurance project management

[0044] The comprehensive support project management subsystem mainly realizes the top-level planning and program management of equipment comprehensive support engineering projects, comprehensive support knowledge accumulation and capability assessment.

[0045] like Figure 2As shown in the figure, the comprehensive insurance project management subsystem includes the following modules:

[0046] 1. The full life cycle comprehensive insurance project management module is used to create plans, decompose work tasks according to the plans, assign the decomposed work packages to task executors, and track the task execution status according to the planned time, including the execution monitoring of outsourcing plans.

[0047] 2. Comprehensive management module, including special column management and equipment support capability assessment. Special column management is used to ensure the annual plan and deliverables management of the expert group. By distinguishing the role authority of the expert group, a complete set of process management from the creation to the completion of the work plan is formed; the equipment support capability assessment is a comprehensive assessment of the support capability through the accumulation of comprehensive support knowledge combined with the capability assessment model.

[0048] II. Overall design of comprehensive insurance

[0049] The comprehensive support overall design subsystem mainly realizes the overall design of equipment comprehensive support and the auxiliary generation of support plans, while providing information support for support resource research and development, test verification, in-use simulation and other businesses.

[0050] like Figure 3 As shown in the figure, the comprehensive insurance overall design subsystem includes the following modules:

[0051] 1. Ensure the design, R&D, test verification and improvement modules, which are used to simulate the design, production and testing in different application scenarios through simulation technology and simulation schemes, and analyze deviations through simulation results.

[0052] 2. The overall module for in-service support is used to collect the overall data of in-service equipment support.

[0053] 3. Technical Publication Production (IETM)

[0054] IETM stands for Interactive Electronic Technical Manual. The technical publication production subsystem mainly realizes the compilation, management, release, modification, translation, illustration production and other tasks supported by technical publications, and supports cross-unit, cross-departmental and cross-professional collaborative work.

[0055] like Figure 4 As shown, the technical publication production subsystem includes the following modules:

[0056] 1. Data creation module, used to generate basic data results through professional field data creation.

[0057] 2. CSDB (Common Source DataBase) management module, used to collect data creation results into CSDB for management.

[0058] 3. IETM publishing module, used to generate technical publications. The IETM publishing process requires the development of publication templates, acquisition of relevant data from CSDB, and management of IETM publications.

[0059] 4.IETM browsing module, used to display IETM publications in different forms according to different needs.

[0060] 4. Supply Management

[0061] The supply management subsystem mainly realizes the whole process control of the project, including: standardizing the inquiry and quotation process between the user and the contractor, generating the initial supply list, managing the matching table and quotation sheet under the contract, performance plan management, product delivery information, and forming a traceability chain. At the same time, it standardizes the product delivery data package format for standardized, fast and effective data exchange between the contractor and the user.

[0062] like Figure 5 As shown, the supply management subsystem includes the following modules:

[0063] 1. Supply basic data management module, including supplier management and shelf product management. Supplier management is used to manage supplier information management functions such as supplier admission, supplier withdrawal, and supplier directory. Shelf product management creates shelf products and forms a hierarchical structure, and associates them with models as the product composition structure of the model. The model information includes the initial supply list and the spare parts supply list, which respectively record the price and quantity of the products that make up the model. The spare parts supply list records the price and quantity of the product spare parts.

[0064] 2. Price management module, used to manage the cost, historical quotation and other information of each version of the product.

[0065] 3. Order management module, including project management, internal and external contract management, and order management. Project management is used to record project information and monitor the entire project process. Internal and external contracts are divided into internal contracts and external contracts. External contracts are used for information management and contract execution process control between the military trade company as the second party of the contract and the first party, and internal contracts are used for information management and contract execution process control between the military trade company as the first party and the model manufacturing unit. Order management is used to record the information management of all orders.

[0066] 4. The performance management module is used to manage all work during the contract performance process. Including payment management, target test management, training management, acceptance management, delivery baseline management, transportation management, and delivery management. Payment management records the corresponding information such as contract repayments and contract payments. Target test management is used for the full process management of target tests, including target test plans, reports, target test results, etc. Training management is used for the full process management of training, including recording training needs, forming training plans, collecting training materials, and recording training processes. Delivery baseline management is used to manage delivery baseline information. Transportation management is used to manage transportation plans, transportation plans, and transportation results. Delivery management is used to record the delivery process and delivery information.

[0067] 5. Exhibition management module, used to display model information and related technical data in graphic and text form.

[0068] V. Security Analysis

[0069] The support analysis subsystem combines with the product tree to complete the support demand analysis, execution plan and analysis result management, and establish a unified data interface with various support analysis software.

[0070] The safeguard analysis subsystem is Figure 6 As shown in the figure, LSA analysis refers to logistics support analysis; "simulation scenario" refers to a descriptive information throughout the entire simulation process; FME(C)A analysis refers to failure mode, effect and criticality analysis.

[0071] like Figure 6 As shown in the figure, the safeguard analysis subsystem includes the following modules:

[0072] The Planned Maintenance Analysis (SMA) module is an analytical method for determining the required planned or preventive maintenance. Planned maintenance is essential for the use of complex equipment and requires careful consideration of technical, commercial, operational and environmental factors. In addition to corrective maintenance, planned maintenance provides a complete analytical method.

[0073] The LSA FME(C)A module is used to specify the corrective maintenance tasks that should be taken to prevent equipment failures during normal use, and provides the methods and decision logic used to determine corrective maintenance tasks.

[0074] The maintainability and testability analysis module is used to specify the analysis methods of equipment in maintenance testing.

[0075] The use and hazard support analysis module is used to define the use and hazard support analysis and provides an analysis method for confirming and judging the hazard support in the use tasks related to comprehensive support.

[0076] The damage environment impact analysis module is used to specify the analysis method of the maintenance tasks of damage and special events. This analysis method can prevent the occurrence of damage or special events in equipment during general or detailed inspections.

[0077] The use and maintenance work analysis module is used to specify the analysis methods for confirming and judging the maintenance work in the use tasks related to comprehensive support.

[0078] The maintenance work analysis module is used to define the maintenance task requirement identification method and then form the maintenance task requirement.

[0079] The maintenance level analysis module is used to define the maintenance analysis method and determine the maintenance plan using technical, commercial, usage and environmental data.

[0080] The training needs analysis module is used to specify the training needs identification and analysis methods and ultimately form training needs.

[0081] The simulation scenario module is used to simulate the entire support analysis process through various parameter data.

[0082] like Figure 6 As shown in the figure, the workflow of the safeguard analysis subsystem is:

[0083] Failure mode, effects and criticality analysis (FMECA), reliability analysis, and factor analysis are the influencing factors of logistics support and provide source data for the analysis process. The operation and maintenance work definition is formed in the form of maintenance work identification through the methods or rules of planned maintenance analysis (SMA), LSA FME(C)A, maintainability and testability analysis, use and hazard support analysis, damage environment impact analysis, use and maintenance work analysis, and software support analysis. According to different properties, maintenance work analysis, maintenance level analysis, and training needs analysis are carried out to obtain corresponding output results. Combined with the parameters of each stage, the simulation scenario can be used to simulate the entire support analysis process.

[0084] 6. Planned maintenance

[0085] The planned maintenance subsystem realizes supervision at the supplier level. The product contractor formulates a planned maintenance plan for the product based on the characteristics, delivery time, and usage of the delivered products, and continuously improves the process of preventive maintenance work during the product usage phase. It regularly provides service reminders and activity records to users, improves the efficiency of service and guarantee of products in use, and provides strong support for customers and contractors' comprehensive guarantee business decisions.

[0086] like Figure 7 As shown, the planned maintenance subsystem includes the following modules:

[0087] 1. Preventive maintenance analysis module, which is used to display product maintenance analysis results according to the maintenance rules of the models involved in the project, by time, project, model and other conditions.

[0088] 2. The project list production and optimization module with maintenance intervals is used to display the product list in the project list, and predict product production and optimization through models based on factors such as maintenance time and product life.

[0089] 3. PHM (Prognostic and Health Management) design and analysis module is used to integrate fragmented maintenance data, display parameters such as maintenance product status, and standardize data under different working conditions using data background information through condition monitoring models, health assessment models, fault prediction models, and degradation rules.

[0090] 4. The preventive maintenance plan generation module forms a preventive maintenance plan based on the product's spare parts maintenance rules, project composition, usage background and other factors, and tracks the plan items.

[0091] VII. In-use guarantee

[0092] The In-use Guarantee Subsystem The In-use Guarantee APP is divided into the contractor system (contractor in-use guarantee) and the user system (user in-use management). It stipulates the business process and specific content of data feedback during the product in-use stage, establishes a complete feedback channel for comprehensive guarantee information of in-use products and a closed-loop management mechanism for feedback information processing, and makes full use of information technology to collect user feedback information, including: product technical status information, product after-sales guarantee needs and customer information, etc., to achieve rapid docking between contractors and users, and support contractors to improve and enhance products and services. Figure 8 As shown, users are managing Fig. 9 shown.

[0093] Customer service response is used to quickly and collaboratively handle user feedback, complaints, and demands. External interfaces such as transit centers, service stations, and offices all belong to the quick response center. When customer feedback information is received, the customer response process is initiated. The recipient records the customer feedback information and distributes the information to the corresponding contractor based on the nature of the feedback information (such as service feedback, support tasks, etc.). After receiving the feedback information, the contractor will conduct a comprehensive analysis of the functions of in-service equipment health management and equipment in-service status management based on the product and requirements, and quickly call out the feedback data in different directions through feedback data management, and quickly feedback to the quick response center.

[0094] 8. Training Design and Management

[0095] The training design and management subsystem realizes the functions of designing and managing the whole training process.

[0096] like Fig.10 As shown, the training design and management subsystem includes the following submodules:

[0097] 1. Training design and management module, including 6 parts, namely training resource design, training resource management, usage training design, usage training management, maintenance training design, and maintenance training management. Training resources refer to the resources required for a certain training, and usage training and maintenance training are for training purposes. Training resource design is used to design and manage training venues, instructors, teaching aids, materials, etc. Usage training design and maintenance training design are to analyze factors such as products, time, number of people, requirements, etc. for training needs to form a training design plan. The plan should include training objectives, training time, training location, major, number of people, schedule, materials, etc. Training resource management is used to manage the materials used for training online for uploading, viewing, and downloading. Training management can be divided into usage training management and maintenance training management according to different uses, which are used to record training plans, programs and training records, and finally form a training closed loop.

[0098] 2. Training design module, including training resource design, usage training design, and maintenance training design. Training resource design is used to design the indicator parameters for training resources during training, so as to achieve better training results. Training design can be divided into usage training design and maintenance training design according to its nature, which are used for the training process design of actual operation training.

[0099] IX. Item Coding Certification

[0100] The item coding and authentication subsystem draws on international advanced coding standards and management systems to achieve "one item, one code" management for products across countries, users, and enterprises, converts and authenticates material data, and establishes data automatic conversion models for each major category of materials. At the same time, the item coding in other countries is recorded in the item coding, thereby achieving "one item, one code" management for products across countries, users, and enterprises, and converting and authenticating material data.

[0101] Among the above subsystems, comprehensive security project management belongs to the information management of planning and display, which provides guidance for work tasks. Comprehensive security overall design provides the overall process improvement, which needs to be completed with the help of security analysis in process improvement. It is interconnected with security analysis management. Comprehensive security overall design is the input and output of security analysis management. In-use management belongs to actual external business. From customer feedback to solution, there are many types of work involved. For example, if the customer has the intention to purchase, it needs to rely on supply management, maintenance intention needs to rely on planned maintenance, and training intention needs to rely on training management. Technical publication production and item coding certification management belong to service management functions, which provide basic data support or material support for other parts. The entire system is interconnected through operation data, design data, management data, etc.

[0102] The above embodiments are only used to illustrate the technical solutions of the present invention rather than to limit the same. A person skilled in the art may modify or make equivalent substitutions for the technical solutions of the present invention without departing from the spirit and scope of the present invention. The protection scope of the present invention shall be subject to the claims.

Claims

1. A cloud platform-based equipment comprehensive support system, characterized in that: include: Comprehensive support project management subsystem, used to achieve top-level planning and program management of equipment comprehensive support engineering projects, comprehensive support knowledge accumulation and capability assessment; The comprehensive support overall design subsystem is mainly used to realize the overall design of equipment comprehensive support and auxiliary generation of support plans, and at the same time provide information support for support resource research and development, test verification, and in-use simulation business; The technical publication production subsystem is used to implement the compilation, management, release, modification, translation, and illustration production of technical publications, and supports cross-unit, cross-department, and cross-professional collaborative work; The supply management subsystem is used to achieve full control of the project process, including: standardizing the inquiry and quotation process between the user and the contractor, generating the initial supply list, managing the matching table and quotation sheet under the contract, performance plan management, product delivery information, and forming a traceability chain; at the same time, standardizing the product delivery data package format for standardized, fast and effective data exchange between the contractor and the user; The support analysis subsystem is used to combine the product tree to complete support demand analysis, execution plan and analysis result management, and establish a unified data interface with various support analysis software; The planned maintenance subsystem is used to implement supplier-level supervision. The product contractor formulates a planned maintenance plan for the product based on the characteristics, delivery time, and usage of the delivered products, and continuously improves the process of preventive maintenance work during the product use phase. It regularly provides service reminders and activity records to users, improves the efficiency of service and guarantee of products in use, and provides strong support for customers and contractors to make comprehensive guarantee business decisions; The in-use guarantee subsystem includes the contractor's in-use guarantee and user in-use management, which is used to define the data feedback business process and specific content during the product's in-use stage, establish a feedback channel for comprehensive guarantee information of in-use products and a closed-loop management mechanism for feedback information processing, make full use of information technology to collect user feedback information, realize rapid connection between contractors and users, and support contractors in improving products and services; the contractor's in-use guarantee includes a customer service rapid response function; Training design and management subsystem, used to realize the design and management functions of the entire training process; The item coding and authentication subsystem is used to learn from international advanced coding standards and management systems to achieve one-item-one-code management of products across countries, users, and enterprises. It converts and authenticates material data and establishes automatic data conversion models for each major category of materials. Among them, each subsystem is encapsulated into a reusable component with a unified data interface through regularization, software and modularization.

2. The system according to claim 1, characterized in that The comprehensive insurance project management subsystem includes: The full life cycle comprehensive insurance project management module is used to create plans, decompose work tasks according to the plans, assign the decomposed work packages to task executors, and track the execution of tasks according to the planned time, including monitoring the execution of outsourcing plans; Comprehensive management module, including column and area management and equipment support capability assessment functions.

3. The system according to claim 1, characterized in that The comprehensive insurance overall design subsystem includes: Ensure the design, R&D, test verification and improvement modules, which are used to simulate the design, production and testing in different application scenarios through simulation technology and simulation schemes, and analyze deviations through simulation results; The overall module for in-service support is used to collect overall data on in-service equipment support.

4. The system according to claim 1, characterized in that The technical publication production subsystem includes: Data creation module, used to generate basic data results through professional field data creation; CSDB management module, used to collect data creation results into CSDB for management; IETM publishing module, used to generate technical publications; The IETM browsing module is used to display IETM publications in different forms according to different needs.

5. The system according to claim 1, wherein: The supply management subsystem includes: Supply basic data management module, including supplier management and shelf product management functions; Price management module, used to manage the cost and historical quotation information of each version of the product; Order management module, including project management, internal and external contract management, and order management functions; The contract performance management module is used to manage all work during the contract performance process, including payment management, target test management, training management, acceptance management, delivery baseline management, transportation management, and delivery management; The exhibition display management module is used to display model information and related technical data in graphic and text form.

6. The system according to claim 1, wherein: The support analysis subsystem includes: Planned Maintenance Analysis Module, which is used to determine the analytical methods required for planned or preventive maintenance; LSA FME(C)A module is used to define the corrective maintenance tasks to be taken to prevent equipment failure during normal use, and provides the methods and decision logic used to determine the corrective maintenance tasks; Maintainability and testability analysis module, used to specify the analysis method of equipment in maintenance testing; The use and risk assurance analysis module is used to define the use and risk assurance analysis, which provides an analytical method for confirming and judging the risk assurance in the use tasks related to comprehensive assurance; Damage environment impact analysis module, which is used to define the analysis method of the maintenance tasks of damage and special events. This analysis method can prevent the occurrence of damage or special events in general or detailed inspections; The operation and maintenance work analysis module specifies the analysis methods for confirming and judging the maintenance work in the operation tasks related to comprehensive support; The maintenance work analysis module is used to define the maintenance task requirement identification method and then form the maintenance task requirement; Maintenance level analysis module, which specifies the maintenance analysis method and determines the maintenance plan using technical, commercial, usage and environmental data; The training needs analysis module is used to specify the training needs identification and analysis methods and ultimately form training needs; The simulation scenario module is used to simulate the entire support analysis process through various parameter data.

7. The system according to claim 1, characterized in that The planned maintenance subsystem includes: The preventive maintenance analysis module is used to display the product maintenance analysis results by time, project, and model conditions according to the maintenance rules of the models involved in the project; The project list production and optimization module with maintenance intervals is used to display the product list in the project list and predict product production and optimization through models based on maintenance time and product life factors; PHM design and analysis module is used to integrate fragmented maintenance data, display maintenance product status parameters, and standardize data under different working conditions using data background information through condition monitoring models, health assessment models, fault prediction models, and degradation rules; The preventive maintenance plan generation module is used to form a preventive maintenance plan based on the product's spare parts maintenance rules, project composition, and usage background factors, and track the plan items.

8. The system of claim 1, wherein: In the in-use support subsystem, customer service response is used to quickly and collaboratively handle user feedback, complaints, and demands; when customer feedback information is received, the customer response process is initiated; the recipient records the customer feedback information and distributes the information to the corresponding contracting unit according to the nature of the feedback information; after receiving the feedback information, the contracting unit conducts a comprehensive analysis of the in-service equipment health management and equipment in-service status management functions based on the product and requirements, and quickly retrieves the feedback data from different directions through feedback data management, and quickly provides feedback.

9. The system according to claim 1, characterized in that The training design and management subsystem includes: The training design and management module includes 6 parts, namely, training resource design, training resource management, usage training design, usage training management, maintenance training design, and maintenance training management; The training design module includes training resource design, usage training design, and maintenance training design.

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