Automatic bank card issuance method and device

Abstract

The present invention provides a method and device for automatically issuing bank cards, and relates to the field of artificial intelligence technology. The method comprises: obtaining a card letter file of a customer applying for a bank card, and determining the card information and customer information of the card to be issued according to the card letter file; obtaining a bank card mailing address according to the customer information, obtaining the waybill number according to the mailing address to obtain waybill information, and associating the waybill information with the corresponding card information; determining the corresponding waybill information according to the target card information, and generating a mailing request to the postal system to complete the bank card mailing issuance. The present invention can realize automated bank card mailing issuance, improve the work efficiency and delivery accuracy of bank card issuance, and improve customer experience.

Description

Technical Field

[0001] The present invention relates to the technical field of bank card issuance, in particular to the technical field of artificial intelligence, and more particularly to a method and device for automatically issuing a bank card. Background Art

[0002] With the development of diversified Internet payment methods, mobile payment has penetrated into people's lives. Bank cards are the most important physical manifestation of the basic account system of mobile payment. In addition to the rigid demand for traditional debit cards, the promotion of credit payment in recent years has also expanded the scale of credit card users; the different additional attribute values ​​of various bank cards also allow the same customer to have multiple bank cards. At present, the scale of bank card issuance is still in the expansion stage, and bank card mailing is an important card issuance service. The existing bank card issuance method is mainly mailed after manual sorting, which has the following shortcomings: 1. After the card is made, a large number of physical cards are mixed, and the manual comparison of card numbers with existing customer information is inefficient, and there is a possibility of information association errors. 2. The card sorting work is time-consuming, which will extend the time from the successful card making to the customer receiving the card, resulting in poor customer service experience. 3. If the customer chooses to pick up the card at a bank branch, it is necessary to manually confirm the bank card circulation branch and address, and when the customer is not clear about the branch situation, it is impossible to determine the card collection branch. 4. The customer's reserved address information is mainly divided into manual counter filling and voice input. There are cases where the address is wrong, unclear, or does not meet the requirements for filling in the mailing address, resulting in the bank card being unable to be sent, or unable to be delivered and then returned. 5. The mailing process requires both the business operator and the postal staff to access, there is a risk of customer information leakage, and customer privacy cannot be guaranteed. 6. Printing the waybill requires manual query of customer information, filling in the express delivery form, and then contacting the post office to pick up the package, which is inconvenient and inefficient. Summary of the invention

[0003] One object of the present invention is to provide a bank card automatic issuance method, realize automatic bank card mail issuance, improve bank card issuance efficiency and mailing accuracy, and improve customer experience. Another object of the present invention is to provide a bank card automatic issuance device. Another object of the present invention is to provide a computer device. Another object of the present invention is to provide a readable medium.

[0004] In order to achieve the above objectives, the present invention discloses, on one hand, a method for automatically issuing a bank card, comprising:

[0005] Obtain the card letter document of the customer's bank card application, and determine the card information and customer information of the card to be issued based on the card letter document;

[0006] Obtaining a bank card mailing address according to the customer information, obtaining a waybill number according to the mailing address to obtain waybill information, and associating the waybill information with the corresponding card information;

[0007] Determine the corresponding waybill information based on the target card information, and generate a mailing request to the postal system to complete the bank card mailing and issuance.

[0008] Preferably, the determining the card information and customer information of the card to be issued according to the card letter file specifically includes:

[0009] Get the list of unissued bank cards;

[0010] Determine the card letter file of the successfully produced bank card according to the list of unproduced bank cards and the card letter file;

[0011] The card information and customer information of the successfully produced bank card are extracted from the card letter file of the successfully produced bank card.

[0012] Preferably, obtaining the bank card mailing address according to the customer information specifically includes:

[0013] Determine the customer's delivery address based on the customer information;

[0014] Check whether the receiving address meets the preset rules. If yes, use the receiving address as the bank card mailing address. If no, standardize the receiving address to obtain the bank card mailing address.

[0015] Preferably, the step of standardizing the receiving address to obtain the bank card mailing address further comprises:

[0016] Establish a communication connection with the customer terminal and collect the card receipt information confirmed by the customer;

[0017] If the card receiving information includes a card receiving address, obtaining the bank card mailing address according to the card receiving address;

[0018] If the card receiving information includes a target bank branch, determining the branch address of the target bank branch from the pre-stored branch setting information as the bank card mailing address;

[0019] If the card receiving information includes a branch selection instruction, all bank branches are displayed to the customer, and based on the target bank branch determined by the customer from all bank branches, the branch address of the target bank branch is determined from the pre-stored branch setting information as the bank card mailing address.

[0020] Preferably, establishing a communication connection with the client terminal and collecting the card receipt information confirmed by the client specifically includes:

[0021] Determine the customer's mobile phone number based on the customer information;

[0022] Establishing a communication connection with the customer's mobile terminal through the outbound calling system according to the mobile phone number;

[0023] The customer's voice information is collected, and voice recognition is performed on the voice information to obtain the card collection information.

[0024] Preferably, the determining the corresponding waybill information according to the target card information specifically includes:

[0025] Capturing image information of the target bank card through an image acquisition device;

[0026] Determine the target card information of the target bank card according to the image information;

[0027] The corresponding waybill information is determined according to the target card information.

[0028] Preferably, further comprising:

[0029] Obtaining logistics information corresponding to the waybill information from the postal system at preset time intervals;

[0030] forming logistics prompt information according to the logistics information;

[0031] The logistics prompt information is sent to the customer terminal.

[0032] The present invention also discloses an automatic bank card issuing device, comprising:

[0033] An information screening module is used to obtain the card letter file of the customer applying for a bank card, and determine the card information and customer information of the card to be issued according to the card letter file;

[0034] An information processing module, used to obtain a bank card mailing address according to the customer information, obtain a waybill number according to the mailing address to obtain waybill information, and associate the waybill information with corresponding card information;

[0035] The card mailing module is used to determine the corresponding waybill information based on the target card information, generate a mailing request to the postal system to complete the bank card mailing and issuance.

[0036] The present invention also discloses a computer device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor.

[0037] When the processor executes the program, the method described above is implemented.

[0038] The present invention also discloses a computer readable medium having a computer program stored thereon.

[0039] When the program is executed by a processor, the method described above is implemented.

[0040] The automatic bank card issuance method of the present invention obtains the card letter file of the customer applying for the bank card, determines the card information and customer information of the card to be issued according to the card letter file; obtains the bank card mailing address according to the customer information, obtains the waybill number according to the mailing address to obtain the waybill information; determines the corresponding waybill information according to the target card information, and generates a mailing request to the postal system to complete the bank card mailing issuance. It can be seen that the present invention automatically obtains and parses the card letter file formed when the customer applies for the bank card, and the card letter file can be parsed to obtain the card information and customer information of the card to be issued. Then, the bank card mailing address is obtained according to the parsed customer information, and the unused waybill number is automatically obtained from the postal system providing mailing service according to the obtained bank card mailing address, and the waybill information can be formed according to the waybill number. According to the card information of the target bank card to be mailed, the corresponding waybill information can be determined, so that the mailing request corresponding to the waybill information can be generated to the postal system so that the staff of the postal system can pick up the target bank card at home after receiving the mailing request and mail it to the mailing address of the target bank card, thereby completing the automatic mailing issuance of the bank card. Therefore, during the bank card issuance process, the present invention automatically generates information such as waybill information and mailing request, thereby improving the efficiency of bank card issuance and the accuracy of mailing, without the need for manual intervention by staff, thereby avoiding the risk of customer information leakage and information errors. BRIEF DESCRIPTION OF THE DRAWINGS

[0041] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0042] Figure 1 A structural diagram showing a specific embodiment of the automatic bank card issuance system of the present invention;

[0043] Figure 2 A flow chart showing a specific embodiment of the method for automatically issuing a bank card according to the present invention;

[0044] Figure 3 A flowchart showing a specific embodiment S100 of the method for automatically issuing a bank card according to the present invention;

[0045] Figure 4 A flow chart showing a specific embodiment S200 of the method for automatically issuing a bank card according to the present invention;

[0046] Figure 5 A flowchart showing a specific embodiment S220 of the method for automatically issuing a bank card according to the present invention;

[0047] Figure 6 A flowchart showing a specific embodiment S221 of the method for automatically issuing a bank card according to the present invention;

[0048] Figure 7 A flow chart showing a specific embodiment S300 of the method for automatically issuing a bank card according to the present invention;

[0049] Figure 8 A flowchart showing a specific embodiment S400 of the method for automatically issuing a bank card according to the present invention;

[0050] Fig. 9 A structural diagram showing a specific embodiment of the automatic bank card issuing device of the present invention;

[0051] Fig.10 A schematic diagram showing the structure of a computer device suitable for implementing an embodiment of the present invention is shown. DETAILED DESCRIPTION

[0052] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0053] It should be noted that the method, device and system for automatic bank card issuance disclosed in the present application can be used in the field of artificial intelligence technology, and can also be used in any field outside the field of artificial intelligence technology. The application field of the method, device and system for automatic bank card issuance disclosed in the present application is not limited.

[0054] In order to facilitate understanding of the technical solution provided by the present application, the relevant contents of the technical solution of the present application are described below. The automatic bank card issuance method provided by the embodiment of the present invention automatically obtains and parses the card letter file formed when the customer applies for a bank card, and the card letter file is parsed to obtain the card information and customer information of the card to be issued. Then, the bank card mailing address is obtained according to the parsed customer information, and the unused waybill number is automatically obtained from the postal system providing mailing services according to the obtained bank card mailing address, and the waybill information can be formed according to the waybill number. The corresponding waybill information can be determined according to the card information of the target bank card to be mailed, so that the mailing request corresponding to the waybill information can be generated to the postal system so that the staff of the postal system can pick up the target bank card on the doorstep after receiving the mailing request and mail it to the mailing address of the target bank card, and the automatic mailing issuance of the bank card is completed. Therefore, in the process of bank card issuance, the present invention automatically generates information such as waybill information and mailing request, improves the efficiency of bank card issuance and the accuracy of mailing, and does not require manual participation of staff, thereby avoiding the risk of customer information leakage and information error.

[0055] Figure 1 FIG. 1 is a schematic diagram of the structure of the automatic bank card issuance system provided by an embodiment of the present invention. Figure 1 As shown, the automatic bank card issuance system provided by the embodiment of the present invention includes a bank card application system 1 and an automatic bank card issuance device 2.

[0056] The bank card application system 1 generates a card letter file of the customer's bank card application during the process of the customer applying for the bank card. The card letter file includes the customer information and card information of the customer applying for the bank card.

[0057] The automatic bank card issuance device 2 can obtain the card letter file of the customer applying for the bank card from the bank card application system 1, and determine the card information and customer information of the card to be issued based on the card letter file; obtain the bank card mailing address based on the customer information, obtain the waybill number based on the mailing address to obtain the waybill information, and associate the waybill information with the corresponding card information; determine the corresponding waybill information based on the target card information, and generate a mailing request to the postal system to complete the bank card mailing issuance.

[0058] It should be noted that the bank card automatic issuance device 2 can also obtain the card letter file in other ways, and the present invention is not limited to this.

[0059] The following takes the automatic bank card issuing device 2 as an example to illustrate the implementation process of the automatic bank card issuing method provided by the embodiment of the present invention. It is understandable that the execution subject of the automatic bank card issuing method provided by the embodiment of the present invention includes but is not limited to the automatic bank card issuing device 2.

[0060] According to one aspect of the present invention, this embodiment discloses a method for automatically issuing a bank card. Figure 2 As shown, in this embodiment, the method includes:

[0061] S100: Obtain the card letter document of the customer applying for a bank card, and determine the card information and customer information of the card to be issued according to the card letter document.

[0062] S200: Obtain a bank card mailing address according to the customer information, obtain a waybill number according to the mailing address to obtain waybill information, and associate the waybill information with corresponding card information.

[0063] S300: Determine the corresponding waybill information according to the target card information, and generate a mailing request to the postal system to complete the bank card mailing and issuance.

[0064] The automatic bank card issuance method of the present invention obtains the card letter file of the customer applying for the bank card, determines the card information and customer information of the card to be issued according to the card letter file; obtains the bank card mailing address according to the customer information, obtains the waybill number according to the mailing address to obtain the waybill information; determines the corresponding waybill information according to the target card information, and generates a mailing request to the postal system to complete the bank card mailing issuance. It can be seen that the present invention automatically obtains and parses the card letter file formed when the customer applies for the bank card, and the card letter file can be parsed to obtain the card information and customer information of the card to be issued. Then, the bank card mailing address is obtained according to the parsed customer information, and the unused waybill number is automatically obtained from the postal system providing mailing service according to the obtained bank card mailing address, and the waybill information can be formed according to the waybill number. According to the card information of the target bank card to be mailed, the corresponding waybill information can be determined, so that the mailing request corresponding to the waybill information can be generated to the postal system so that the staff of the postal system can pick up the target bank card at home after receiving the mailing request and mail it to the mailing address of the target bank card, thereby completing the automatic mailing issuance of the bank card. Therefore, during the bank card issuance process, the present invention automatically generates information such as waybill information and mailing request, thereby improving the efficiency of bank card issuance and the accuracy of mailing, without the need for manual intervention by staff, thereby avoiding the risk of customer information leakage and information errors.

[0065] In a preferred embodiment, Figure 3 As shown, the step S100 determines the card information and customer information of the card to be issued according to the card letter file, specifically including:

[0066] S110: Obtain a list of unissued bank cards.

[0067] S120: Determine the card letter file of the successfully produced bank card according to the list of unproduced bank cards and the card letter file.

[0068] S130: extracting the card information and customer information of the successfully produced bank card from the card letter file of the successfully produced bank card.

[0069] It is understandable that in the prior art, tellers and other staff are usually required to manually screen the bank cards that need to be issued from the card letter file, and determine the card information and customer information corresponding to the bank card to be issued. In order to reduce the steps that require manual intervention and improve the efficiency of bank card issuance, in this preferred embodiment, when a customer applies for a bank card, a bank card list is formed, and an unmade card mark is set. When the bank card is successfully made, the unmade card mark in the bank card list is removed. Thus, the unmade bank card list can be automatically obtained, and the card information and customer information of the bank card that has been successfully made can be extracted from the card letter file. Among them, the card information may include information such as the card number and card type of the bank card. The customer information may include information such as the customer name, gender, age and receiving address of the bank card. After extracting the customer information of the successfully made bank card from the card letter file, the relevant information of the card mailing can be parsed from the customer information to achieve automatic mailing of the bank card.

[0070] In a preferred embodiment, Figure 4 As shown, the step S200 of obtaining the bank card mailing address according to the customer information specifically includes:

[0071] S210: Determine the customer's delivery address according to the customer information.

[0072] S220: Check whether the receiving address meets the preset rules. If yes, use the receiving address as the bank card mailing address. If no, perform standardization on the receiving address to obtain the bank card mailing address.

[0073] It is understandable that the receiving address of the customer can be collected in advance when the customer applies for a bank card, and the customer information is formed and stored in the card letter file. In order to automatically obtain the mailing address according to the customer, in the preferred embodiment, after automatically obtaining the customer information in the card letter file, the receiving address of the customer is extracted from the customer information. In order to obtain a standard mailing address that can be used for courier companies to identify according to the receiving address, the receiving address in the customer information is parsed to determine whether the receiving address meets the preset rules. If so, it means that the receiving address meets the preset rules and can be directly used as the mailing address. If not, it means that the receiving address may lack key elements such as provinces and cities or the format does not meet the standards. It is necessary to standardize the receiving address that does not meet the preset rules to obtain the bank card mailing address. Among them, the preset rules can be the three-level address setting rules provided by the National Bureau of Statistics, and other preset rules can also be used. The present invention does not limit this. Therefore, during the standardized processing, the receiving address can be standardized according to the preset rules to obtain the mailing address. In one or more specific examples, there may be non-compliant addresses among the recipient addresses. In this case, the non-compliant addresses may be standardized by completing the provincial, municipal, and district addresses according to preset rules to obtain a bank card mailing address that complies with the preset rules.

[0074] In a preferred embodiment, Figure 5 As shown, the step S220 of performing standardization processing on the receiving address to obtain the bank card mailing address further includes:

[0075] S221: Establish a communication connection with the customer terminal and collect the card receipt information confirmed by the customer.

[0076] S222: If the card receiving information includes a card receiving address, obtain a bank card mailing address according to the card receiving address.

[0077] S223: If the card receiving information includes a target bank branch, determine the branch address of the target bank branch from the pre-stored branch setting information as the bank card mailing address.

[0078] S224: If the card receiving information includes a branch selection instruction, all bank branches are displayed to the customer, and based on the target bank branch determined by the customer from all bank branches, the branch address of the target bank branch is determined from the pre-stored branch setting information as the bank card mailing address.

[0079] Specifically, it is understandable that in actual applications, the receiving address provided by the customer when applying for a bank card may not comply with the preset rules or the customer may not provide a receiving address. In this preferred embodiment, a communication connection can be automatically established with the customer terminal, and prompt information for collecting the receiving address can be fed back to the user through the customer terminal, thereby collecting the card receiving information entered or selected for confirmation by the customer.

[0080] After receiving the customer's card collection information, the card collection information needs to be parsed and processed to obtain the mailing address for mailing the bank card based on the card collection information. Specifically, if the card collection information includes the card collection address, the card collection address is prompted by the customer to enter and collect according to the preset rules, and the card collection address can be directly used as the mailing address. In addition, customers are allowed to select a target bank branch as the card collection address. After the bank card is mailed to the target bank branch, the customer can go to the bank branch to collect the bank card. If the card collection information includes a branch selection instruction, that is, the customer is not sure about the specific address of the target bank branch, all bank branches can be displayed to the customer through the customer terminal, and the customer can select a bank branch from all bank branches as the target bank branch.

[0081] The bank card automatic issuance device can pre-store the branch number, branch address, branch contact person, and contact phone number of all bank branches. The bank card automatic issuance device can determine the branch address of the target bank branch from the pre-stored branch setting information as the bank card mailing address according to the target bank branch determined by the customer. In summary, this preferred implementation can automatically establish a communication connection with the customer terminal when there are problems such as inaccurate delivery addresses provided by customers, and provide customers with a variety of interaction methods to determine feasible mailing addresses, improve the automation of the card issuance process, and improve customer experience.

[0082] In a preferred embodiment, Figure 6 As shown, the S221 establishes a communication connection with the customer terminal, and collects the card receipt information confirmed by the customer, specifically including:

[0083] S2211: Determine the customer's mobile phone number based on the customer information.

[0084] S2212: Establishing a communication connection with the customer's mobile terminal according to the mobile phone number through the outbound calling system.

[0085] S2213: Collect the customer's voice information, and perform voice recognition on the voice information to obtain the card collection information.

[0086] Specifically, customer information usually includes communication information such as the customer's mobile phone number. The bank's outbound call system can be called to establish a communication connection with the customer's mobile terminal based on the customer's mobile phone number. Voice prompts can be given to customers through the speaker of the mobile terminal, and the voice information of the customer based on the voice prompt feedback can be collected through the microphone of the mobile terminal. Further voice recognition of the customer's voice information transmitted by the customer terminal can obtain card collection information. It should be noted that the customer's mobile terminal includes but is not limited to smart terminals such as mobile phones and IPADs. Voice recognition of voice information is a conventional technical means in this field, and those skilled in the art can set it according to actual needs, which will not be repeated here.

[0087] In a preferred embodiment, Figure 7 As shown, the step S300 determines the corresponding waybill information according to the target card information and specifically includes:

[0088] S310: Capturing image information of the target bank card through an image acquisition device.

[0089] S320: Determine the target card information of the target bank card according to the image information.

[0090] S330: Determine corresponding waybill information according to the target card information.

[0091] Specifically, in the process of obtaining the corresponding waybill information according to the target card information, the cards can be issued in sequence according to the list of bank cards to be issued. For a specific bank card, it is necessary for the staff to manually input the bank card number and other forms to determine it, which requires manual operation and is complicated and inefficient. In this preferred embodiment, the image information of the target bank card is automatically collected by an image acquisition device, and the image information is image recognized and information extracted to obtain the target card information of the target bank card to be issued, and the target card information includes information such as the bank card number. The corresponding waybill information can be determined by the bank card number, and the mailing address can be automatically mailed after it is determined according to the waybill information. In actual applications, the unused waybill number can be obtained through the postal system call interface provided by the express company, and then the waybill information is generated according to the postal express delivery bill template, the customer information and the mailing address, and associated with the card number of the target bank card.

[0092] In a specific example, the express company's waybill can be printed by a printer or other express bill printing device, and the express company's couriers can mail the bank card according to the waybill. Among them, the waybill printing supports batch printing and single printing. When printing in batches, the waybill information corresponding to the bank card to be mailed can be filtered according to the conditions, and can be sorted. After the system calls up the express waybill printer, it will print the express bill in batches and continuously according to the express waybill template; when printing a single sheet, the system-related camera can be turned on, the bank card face can be scanned by camera, the bank card number can be identified and read, and the corresponding waybill information can be obtained according to the bank card number, and the waybill printer can be called up to print a single express bill. After the express bill is printed, a door-to-door pickup request can be sent to the postal system so that the courier can pick up the express at the door. After the courier picks up the item at the door, the system can obtain the pickup notification from the postal system, and can automatically send a text message notification to the customer or branch contact of the bank card that has been sent, informing that the bank card has been sent and providing the logistics order number.

[0093] In a preferred embodiment, Figure 8 As shown, the method further includes S400:

[0094] S410: Obtaining logistics information corresponding to the waybill information from the postal system at preset time intervals.

[0095] S420: Forming logistics prompt information according to the logistics information.

[0096] S430: Send the logistics prompt information to the customer terminal.

[0097] Specifically, in order to remind the customer to pick up the bank card in time, in this preferred embodiment, the logistics information corresponding to the waybill information can be obtained from the postal system at preset time intervals, and whether the bank card has been mailed to the mailing address can be determined based on the logistics information. If it has been mailed to the mailing address, logistics reminder information can be generated and sent to the customer terminal so that the customer terminal can feed back to the customer to remind the customer to pick up the bank card in time.

[0098] Based on the same principle, this embodiment also discloses a bank card automatic issuing device. Fig. 9 As shown, in this embodiment, the device includes an information screening module 11, an information processing module 12 and a card mailing module 13.

[0099] The information screening module 11 is used to obtain the card letter file of the customer applying for the bank card, and determine the card information and customer information of the card to be issued according to the card letter file.

[0100] The information processing module 12 is used to obtain the bank card mailing address according to the customer information, obtain the waybill number according to the mailing address to obtain the waybill information, and associate the waybill information with the corresponding card information.

[0101] The card mailing module 13 is used to determine the corresponding waybill information according to the target card information, and generate a mailing request to the postal system to complete the bank card mailing and issuance.

[0102] Since the principle of solving the problem by the device is similar to that of the above method, the implementation of the device can refer to the implementation of the method and will not be repeated here.

[0103] The systems, devices, modules or units described in the above embodiments may be implemented by computer chips or entities, or by products with certain functions. A typical implementation device is a computer device, and specifically, the computer device may be, for example, a personal computer, a laptop computer, a cellular phone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.

[0104] In a typical example, the computer device specifically includes a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the program, the method executed by the client as described above is implemented; or, when the processor executes the program, the method executed by the server as described above is implemented.

[0105] Reference below Fig.10 , which shows a schematic diagram of the structure of a computer device 600 suitable for implementing an embodiment of the present application.

[0106] like Fig.10 As shown, the computer device 600 includes a central processing unit (CPU) 601, which can perform various appropriate operations and processes according to a program stored in a read-only memory (ROM) 602 or a program loaded from a storage part 608 to a random access memory (RAM) 603. In the RAM 603, various programs and data required for the operation of the system 600 are also stored. The CPU 601, the ROM 602, and the RAM 603 are connected to each other via a bus 604. An input / output (I / O) interface 605 is also connected to the bus 604.

[0107] The following components are connected to the I / O interface 605: an input section 606 including a keyboard, a mouse, etc.; an output section 607 including a cathode ray tube (CRT), a liquid crystal feedback device (LCD), etc., and a speaker, etc.; a storage section 608 including a hard disk, etc.; and a communication section 609 including a network interface card such as a LAN card, a modem, etc. The communication section 609 performs communication processing via a network such as the Internet. A drive 610 is also connected to the I / O interface 605 as needed. A removable medium 611, such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, etc., is installed on the drive 610 as needed, so that a computer program read therefrom is installed as needed as the storage section 608.

[0108] In particular, according to an embodiment of the present invention, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present invention includes a computer program product, which includes a computer program tangibly contained on a machine-readable medium, and the computer program includes program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through the communication part 609, and / or installed from the removable medium 611.

[0109] Computer readable media include permanent and non-permanent, removable and non-removable media that can be implemented by any method or technology to store information. Information can be computer readable instructions, data structures, program modules or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, compact disk read-only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices or any other non-transmission media that can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include temporary computer readable media (transitory media), such as modulated data signals and carrier waves.

[0110] For the convenience of description, the above device is described in various units according to their functions. Of course, when implementing the present application, the functions of each unit can be implemented in the same or multiple software and / or hardware.

[0111] The present invention is described with reference to flowcharts and / or block diagrams of methods, devices (systems), and computer program products according to embodiments of the present invention. It should be understood that each process and / or block in the flowchart and / or block diagram, as well as the combination of processes and / or blocks in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing device to produce a machine, so that the instructions executed by the processor of the computer or other programmable data processing device generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 A process or multiple processes and / or boxes Figure 1 A device that provides the functions specified in a block or multiple blocks.

[0112] These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing device to operate in a specific manner, so that the instructions stored in the computer-readable memory produce an article of manufacture comprising an instruction device, which implements the process Figure 1 A process or multiple processes and / or boxes Figure 1 A function specified in one or more boxes.

[0113] These computer program instructions can also be loaded onto a computer or other programmable data processing device so that a series of operating steps are executed on the computer or other programmable device to produce a computer-implemented process, thereby providing instructions for implementing the process. Figure 1 A process or multiple processes and / or boxes Figure 1 A step that specifies a function in one or more boxes.

[0114] It should also be noted that the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, commodity or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, commodity or device. In the absence of more restrictions, the elements defined by the sentence "comprises a ..." do not exclude the existence of other identical elements in the process, method, commodity or device including the elements.

[0115] Those skilled in the art will appreciate that the embodiments of the present application may be provided as methods, systems or computer program products. Therefore, the present application may adopt the form of a complete hardware embodiment, a complete software embodiment or an embodiment in combination with software and hardware. Moreover, the present application may adopt the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) that contain computer-usable program code.

[0116] The present application may be described in the general context of computer-executable instructions executed by a computer, such as program modules. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform specific tasks or implement specific abstract data types. The present application may also be practiced in distributed computing environments where tasks are performed by remote processing devices connected through a communication network. In a distributed computing environment, program modules may be located in local and remote computer storage media, including storage devices.

[0117] Each embodiment in this specification is described in a progressive manner, and the same or similar parts between the embodiments can be referred to each other, and each embodiment focuses on the differences from other embodiments. In particular, for the system embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment.

[0118] The above is only an embodiment of the present application and is not intended to limit the present application. For those skilled in the art, the present application may have various changes and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims

1. A method for automatically issuing bank cards, characterized in that: include: Obtain the card letter document of the customer's bank card application, and determine the card information and customer information of the card to be issued based on the card letter document; Wherein, the determining of the card information and customer information of the card to be issued according to the card letter file specifically includes: Automatically obtain a list of unissued bank cards; wherein the list of unissued bank cards is obtained by: when a customer applies for a bank card, a bank card list is formed and an unissued card mark is set; when the bank card is successfully issued, the unissued card mark in the bank card list is removed; Determine the card letter file of the successfully produced bank card according to the list of unproduced bank cards and the card letter file; Extracting the card information and customer information of the successfully produced bank card from the card letter file of the successfully produced bank card; Obtaining a bank card mailing address according to the customer information, automatically obtaining an unused waybill number from a postal system providing mailing services according to the mailing address, forming waybill information according to the waybill number, and associating the waybill information with corresponding card information; Determine the corresponding waybill information based on the target card information, and automatically generate a mailing request to the postal system to complete the bank card mailing and issuance; The determining of the corresponding waybill information according to the target card information specifically includes: Automatically collect image information of the target bank card through an image acquisition device; Determining target card information of the target bank card according to the image information; Determine corresponding waybill information according to the target card information; In the process of obtaining the corresponding waybill information according to the target card information, the cards are issued in sequence according to the list of bank cards to be issued.

2. The automatic bank card issuance method according to claim 1, characterized in that: The obtaining of the bank card mailing address according to the customer information specifically includes: Determine the customer's delivery address based on the customer information; Check whether the receiving address meets the preset rules. If yes, use the receiving address as the bank card mailing address. If no, standardize the receiving address to obtain the bank card mailing address.

3. The automatic bank card issuance method according to claim 2, characterized in that: The standardization of the receiving address to obtain the bank card mailing address further includes: Establish a communication connection with the customer terminal and collect the card receipt information confirmed by the customer; If the card receiving information includes a card receiving address, obtaining the bank card mailing address according to the card receiving address; If the card receiving information includes a target bank branch, determining the branch address of the target bank branch from the pre-stored branch setting information as the bank card mailing address; If the card receiving information includes a branch selection instruction, all bank branches are displayed to the customer, and based on the target bank branch determined by the customer from all bank branches, the branch address of the target bank branch is determined from the pre-stored branch setting information as the bank card mailing address.

4. The automatic bank card issuance method according to claim 3, characterized in that: The establishing of a communication connection with the client terminal and collecting the card receipt information confirmed by the client specifically includes: Determine the customer's mobile phone number based on the customer information; Establishing a communication connection with the customer's mobile terminal through the outbound calling system according to the mobile phone number; The customer's voice information is collected, and voice recognition is performed on the voice information to obtain the card collection information.

5. The automatic bank card issuance method according to claim 2, characterized in that: Further including: Obtaining logistics information corresponding to the waybill information from the postal system at preset time intervals; forming logistics prompt information according to the logistics information; The logistics prompt information is sent to the customer terminal.

6. An automatic bank card issuing device, characterized in that: include: An information screening module is used to obtain the card letter file of the customer applying for a bank card, and determine the card information and customer information of the card to be issued according to the card letter file; The information screening module is specifically used for: Automatically obtain a list of unissued bank cards; wherein the list of unissued bank cards is obtained by: when a customer applies for a bank card, a bank card list is formed and an unissued card mark is set; when the bank card is successfully issued, the unissued card mark in the bank card list is removed; Determine the card letter file of the successfully produced bank card according to the list of unproduced bank cards and the card letter file; Extracting the card information and customer information of the successfully produced bank card from the card letter file of the successfully produced bank card; An information processing module, configured to obtain a bank card mailing address according to the customer information, automatically obtain an unused waybill number from a postal system providing mailing services according to the mailing address, form waybill information according to the waybill number, and associate the waybill information with corresponding card information; The card mailing module is used to determine the corresponding waybill information according to the target card information, and automatically generate a mailing request to the postal system to complete the bank card mailing and issuance; The determining of the corresponding waybill information according to the target card information specifically includes: Automatically collect image information of the target bank card through an image acquisition device; Determining target card information of the target bank card according to the image information; Determine corresponding waybill information according to the target card information; In the process of obtaining the corresponding waybill information according to the target card information, the cards are issued in sequence according to the list of bank cards to be issued.

7. A computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the program, the method according to any one of claims 1 to 5 is implemented.

8. A computer readable medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 5 is implemented.

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