Digital desk and image control method using the same

By designing digital desks in banks and using transparent display units and control units to detect the locations of consultants and customers, banking business can be conducted even if the consultant is not present, solving the problem of ineffective use of seats.

CN114265544BActive Publication Date: 2025-01-21HYOSUNG TNS INC
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Patent Information

Application Number
CN202011421804.0
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Priority Date
2020-09-15
Filing Date
2020-12-08
Publication Date
2025-01-21
Estimated Expiration
2040-12-08

AI Technical Summary

Technical Problem

In non-face-to-face financial transactions, when a bank consultant leaves his position, it causes the seat to be unable to be effectively utilized, resulting in waste of resources.

Method used

Design a digital desk that includes a transparent display unit and a control unit. The transparent display unit is transparent when a consultant is present and displays a virtual consultant image when not present. Sensors are used to detect the positions of consultants and customers for control.

Benefits of technology

It realizes that banking business can be carried out even if the consultant is not present, which improves the utilization rate of seats and facilitates the conduct of banking business.

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Abstract

A digital desk includes: a transparent display unit provided between a consultant and a customer; and a control unit configured to control an image displayed on the transparent display unit based on information on the presence or absence of the consultant. The digital desk utilizes the space vacated by the consultant to conduct banking services, thereby enabling banking services to be conducted even without the consultant. The digital desk can conduct convenient banking services by controlling the operation of the transparent display unit according to the position of the customer; can improve the accuracy of the customer's position by measuring the position of a customer's body part and detecting the position; and can guide the customer's participation at times other than financial services by providing advertisements using the customer's movements.
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Description

Technical Field

[0001] The present disclosure relates to a digital desk. Background Art

[0002] Generally, due to the continuous development of information and communication technology, financial transactions conducted through face-to-face authentication have recently been transformed into non-face-to-face financial transactions based on non-face-to-face authentication based on wired or wireless communication networks, and currently, among the above-mentioned non-face-to-face financial transactions, the volume of financial transactions conducted only through Internet banking reaches 18 trillion won per day.

[0003] An advisor working in a bank may vacate a seat because of going to the restroom, going on vacation, or going out for lunch. Therefore, there is a problem of difficulty in utilizing a seat that has been occupied by an advisor. Summary of the invention

[0004] In view of the above circumstances, the present disclosure provides a digital desk and an image control method using the same, wherein the digital desk utilizes the space vacated by a consultant to perform banking business.

[0005] According to a first aspect of the present disclosure, there is provided a digital desk including: a transparent display unit provided between a consultant and a client; and a control unit configured to control an image displayed on the transparent display unit based on information on the presence or absence of the consultant.

[0006] The control unit may control the transparent display unit to be transparent when there is information that the consultant exists, and may control the transparent display unit to display an image of the first virtual consultant when there is no information that the consultant exists.

[0007] The digital desk may further include a sensor unit configured to detect a position of at least one of the consultant and the client.

[0008] The sensor unit may include at least one of a camera, an infrared sensor, and an ultrasonic sensor.

[0009] The control unit may control the operation of the transparent display unit to display the first virtual advisor on an area that the customer is gazing at.

[0010] A second virtual advisor or financial information may be displayed on an area other than the area where the customer is gazing.

[0011] The sensor unit may be provided on the chairs where the consultant and the client sit.

[0012] The digital desk may further include: a voice input unit configured to receive the voice of the consultant; and a voice output unit configured to output the voice of the consultant to the client.

[0013] When the advisor is present, the control unit may control a point in time at which the advisor's voice is transmitted through the voice output unit.

[0014] The digital desk may further include: a voice transmission unit configured to receive the customer's voice or send the voice of at least one of the first virtual consultant and the second virtual consultant, wherein the voice transmission unit is set in the transparent display unit, and wherein, when the consultant is not present, the control unit controls the time point of sending the first virtual consultant's voice through the voice transmission unit.

[0015] The digital desk may further include a voice transmission unit configured to receive the voice of the customer or send the voice of at least one of the first virtual consultant and the second virtual consultant, wherein the voice transmission unit is arranged in the transparent display unit, and wherein, when the consultant is present, the control unit controls the time point of sending the consultant's voice through the voice output unit and the time point of sending the second virtual consultant's voice through the voice transmission unit.

[0016] The digital desk may further include a touch panel unit configured to receive an input of touch information from a customer.

[0017] The control unit may control the touch panel unit to display the customer's personal information.

[0018] According to a first aspect of the present disclosure, a method for controlling an image using a digital desk is provided, the method comprising: collecting location information of a consultant; and operating a transparent display unit to be transparent when the location information of the consultant exists, or operating the transparent display unit to display an image of a virtual consultant when the location information of the consultant does not exist.

[0019] According to one embodiment, a digital desk is provided that is capable of performing financial transactions, thereby enabling banking even without an advisor.

[0020] In addition, according to one embodiment, by controlling the operation of the transparent display unit according to the location of the customer, convenient banking services can be performed.

[0021] In addition, according to one embodiment, the accuracy of the customer's location may be improved by measuring the location of a body part of the customer and detecting the location.

[0022] In addition, according to one embodiment, by providing advertisements using the actions of the customers, it is possible to induce the customers' participation at times other than financial services. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Figure 1is a block diagram illustrating a digital desk according to an embodiment of the present disclosure.

[0024] Figure 2 is a side view showing a digital desk according to an embodiment.

[0025] Figure 3 is a front view of a transparent display unit of a digital desk according to an embodiment.

[0026] Figure 4 and Figure 5 is a view showing a state in which the transparent display unit is operated according to the position of a customer. DETAILED DESCRIPTION

[0027] Hereinafter, the configuration and operation of the embodiment will be described in detail with reference to the accompanying drawings. The following description is one of the various patentable aspects of the present disclosure and may form a part of the detailed description of the present disclosure.

[0028] In describing the embodiments of the present disclosure, if it is determined that the detailed description of well-known functions or configurations may unnecessarily obscure the spirit of the present disclosure, the detailed description of the well-known functions or configurations will be omitted.

[0029] The present disclosure may be variously modified and may include various embodiments. Specific embodiments will be exemplarily shown in the accompanying drawings and described in the detailed description of the embodiments. However, it should be understood that they are not intended to limit the present disclosure to specific embodiments, but to cover all modifications, similarities and substitutions included in the spirit and scope of the present disclosure.

[0030] Terms used herein, including ordinal numbers such as "first" and "second," may be used to describe but not to limit components. These terms are only used to distinguish components from one another.

[0031] Figure 1 is a block diagram showing a digital desk according to an embodiment of the present disclosure, Figure 2 is a side view showing a digital desk according to an embodiment, Figure 3 is a front view of a transparent display unit of a digital desk according to an embodiment, and Figure 4 and Figure 5 is a view showing a state in which the transparent display unit is operated according to the position of a customer.

[0032] Reference Figure 1 , the digital desk 100 according to an embodiment of the present disclosure may include a transparent display unit 110 .

[0033] The transparent display unit 110 can be used to display the consultant or virtual consultant in charge of financial affairs to the customer. Here, the consultant can be the first virtual consultant formed by computer graphics, or can be a real consultant who has left, but is not limited thereto.

[0034] like Figure 2 As shown, the transparent display unit 110 may be disposed between the consultant 10 and the client 20. The transparent display unit 110 may include a transparent light emitting diode (LED), a transparent liquid crystal display (LCD), a transparent organic light emitting diode (OLED), a head-up display (HUD), etc., but is not limited thereto.

[0035] The transparent display unit 110 may be provided in the desk 40. The desk 40 may include a lower plate 41 and an upper plate 43. The lower plate 41 may be formed in the shape of a desk, and the upper plate 43 may be provided on the lower plate 41 to be provided between the consultant 10 and the client 20.

[0036] like Figure 3 As shown, the upper plate 43 of the desk 40 may be formed of a transparent acrylic plate and may support the transparent display unit 110. The transparent display unit 110 may be disposed in the central area of ​​the upper plate 43, but its position is not limited thereto. In addition, although only one transparent display unit 110 is described, it is not limited thereto, and a plurality of transparent display units 110 may be disposed on the upper plate 43. In addition, although the transparent display unit 110 is described as being formed in a square shape, its shape is not limited thereto.

[0037] Back to Figure 1 , the digital desk 100 according to an embodiment of the present disclosure may include a control unit 130 .

[0038] The control unit 130 may control the operation of the transparent display unit 110. The control unit 130 may operate the transparent display unit 110 according to the presence or absence of the consultant 10. For example, if the consultant 10 is sitting on the seat, the control unit 130 may control the operation of the transparent display unit 110 so that the transparent display unit 110 is transparent. On the other hand, when the consultant 10 leaves the seat, the control unit 130 may control the display of the image of the virtual consultant on the transparent display unit 110.

[0039] Alternatively, the control unit 130 may operate the transparent display unit 110 based on the presence or absence of the client. For example, the control unit 130 may control the transparent display unit 110 to be transparent so that the consultant 10 can be seen when the client 20 sits on the chair, or may control the transparent display unit 110 to display a virtual consultant as an image. On the other hand, when the client 20 does not exist, the control unit 130 may not operate the transparent display unit 110.

[0040] In this way, the control unit 130 may control the operation of the transparent display unit 110 in various ways according to the presence or absence of the consultant 10 , the presence or absence of the client 20 , or the presence or absence of the consultant 10 and the client 20 .

[0041] like Figure 2 As shown, the control unit 130 may be disposed below the transparent display unit 110, but its position is not limited. Alternatively, the control unit 130 may be disposed in the transparent display unit 110. Alternatively, the control unit 130 may be disposed in a separate space outside the desk 40, but is not limited thereto.

[0042] Back to Figure 1 , the digital desk 100 according to an embodiment of the present disclosure may include a sensor unit 150 .

[0043] The sensor unit 150 may detect the position of the consultant 10 or the position of the client 20. The sensor unit 150 may include a camera, an image sensor, an ultrasonic sensor, an infrared sensor, etc., but is not limited thereto. Two or more types of sensors may be used as the sensor unit 150.

[0044] The sensor unit 150 may detect the position of the consultant 10 or the client 20 by detecting a body part of any one of the consultant 10 or the client 20. For example, the sensor unit 150 may detect the position of the consultant 10 or the client 20 by detecting the direction of the face of the consultant 10 or the client 20. The sensor unit 150 may detect the position of the consultant 10 or the client 20 by detecting the gaze direction of the consultant 10 or the client 20.

[0045] like Figure 2 As shown, the sensor unit 150 may be disposed above the transparent display unit 110, but its location is not limited thereto. Figure 3 As shown, the sensor unit 150 may include a first sensor 151 facing the consultant 10 and a second sensor 153 facing the client 20. The first sensor 151 may be disposed on the front surface of the upper plate 43 of the desk 40. The second sensor 153 may be disposed on the rear surface of the upper plate 43 of the desk 40. The number of sensors is not limited.

[0046] The above shows that the sensor unit 150 is formed in the desk 40, but the sensor unit 150 may be installed on the chair 30 where the consultant 10 or the client 20 sits. Therefore, the positions of the consultant 10 and the client 20 can be detected from the position of the chair 30.

[0047] Therefore, the control unit 130 may control the operation of the transparent display unit 110 based on the positions of the consultant 10 and the client 20 detected from the sensor unit 150 .

[0048] Back to Figure 1 , the digital desk 100 according to an embodiment of the present disclosure may include a voice input unit 180 and a voice output unit 170 .

[0049] The voice output unit 170 may output the voice of the consultant 10 or the voice of the virtual consultant to the client 20 .

[0050] like Figure 2 As shown, the voice output unit 170 may be provided on the lower plate 41 of the desk 40. When the consultant 10 sends a voice through the voice input unit 180, the voice output unit 170 may output the voice to the client 20.

[0051] Alternatively, an additional voice output unit and an additional voice input unit may be further provided in order to transmit the voice of the client 20 to the consultant 10. In other words, the voice input unit 180 and the voice output unit 170 provided for the consultant 10 may be used as the voice output unit and the voice input unit of the client, respectively.

[0052] The transparent display unit 110 may further include a voice transmission unit 160 for outputting the voice of the customer or the voice of the virtual advisor or receiving the voice of the customer.

[0053] When the consultant 10 exists, the control unit 130 may receive the voice of the consultant 10 from the voice input unit 180 and transmit the voice of the consultant 10 to the client 20 through the voice output unit 170. On the other hand, when the virtual consultant is displayed as an image on the transparent display unit 110 because the consultant 10 does not exist, the control unit 130 may control outputting the voice of the virtual consultant or receiving the voice of the client through the voice transmission unit 160 provided in the transparent display unit 110. In addition, when the consultant 10 exists, the control unit 130 may control the time point of transmitting the voice of the consultant 10 through the voice output unit 170. The control unit 130 may control the voice output through a switching operation.

[0054] Back to Figure 1 , the digital desk 100 according to an embodiment of the present disclosure may include a touch panel unit 190 .

[0055] The touch panel unit 190 may receive an input of touch information of the customer 20. The touch panel unit 190 may receive an input of touch information selected based on a screen displaying the consultant 10 presenting financial information.

[0056] like Figure 2As shown, the touch panel unit 190 may be provided on the lower plate 41 of the desk 40. The touch panel unit 190 may be provided in front of the customer 20 at a distance that can be touched by a hand. The above shows that the touch panel unit 190 is provided on the lower plate 41 of the desk 40, but its position is not limited thereto, and the touch panel unit 190 may be installed on the surface of the side wall.

[0057] The touch panel unit 190 may include a touch-enabled tablet computer, but is not limited thereto.

[0058] The control unit 130 may control the touch panel unit 190 so as to determine an area where information for input is displayed according to the position of the client 20. For example, the control unit 130 may receive the position of the client 20 and control the operation of the touch panel unit 190 so as to display information for input in an area corresponding to the position of the client 20.

[0059] The control unit 130 may control to display financial information or a second advisor in addition to the image of the advisor 10 or the virtual advisor on the transparent display unit 110. The control unit 130 may control the transparent display unit 110 based on the location of the client 20. Here, the second advisor may be a fund manager, an advisor such as a tax accountant, or a second virtual advisor.

[0060] like Figure 4 As shown, when it is detected that the customer 20 is at a position corresponding to the first area A of the transparent display unit 110, the control unit 130 can control the transparent display unit 110 to guide the consultant 10 to be located at a position corresponding to the first area A of the transparent display unit 110 or display the first virtual consultant in the first area A of the transparent display unit 110. In addition, when the consultant 10 is not present, the control unit 130 can control the time point of sending the first virtual consultant's voice through the voice transmission unit 160.

[0061] In addition, the control unit 130 may control the operation of the transparent display unit 110 to display financial information or an image of a second virtual advisor in the second region B of the transparent display unit 110 .

[0062] On the other hand, Figure 5 As shown, when it is detected that the customer 20 is at a position corresponding to the second area B of the transparent display unit 110, the control unit 130 can control the transparent display unit 110 to guide the consultant 10 to be located at a position corresponding to the second area B of the transparent display unit 110, or display the first virtual consultant in the second area B of the transparent display unit 110.

[0063] In addition, the control unit 130 may control the transparent display unit 110 to display financial information or an image of a second virtual advisor on the first area A of the transparent display unit 110 .

[0064] In addition, when the consultant 10 exists, the control unit 130 may control a time point at which the voice of the consultant 10 is transmitted through the voice output unit 170 and a time point at which the voice of the second virtual consultant is transmitted through the voice transmission unit 160 .

[0065] When the personal information of the customer 20 is displayed on the transparent display unit 110 , the personal information of the customer 20 may be exposed to the outside. Therefore, the control unit 130 may control the personal information of the customer 20 to be displayed through the touch panel unit 190 .

[0066] Back to Figure 3 The digital desk 100 according to the embodiment of the present disclosure may further include a motion detection sensor 155 for detecting a motion of a customer.

[0067] The motion detection sensor 155 may be formed to face the customer. The motion detection sensor 155 may be provided on the rear surface of the upper plate 43 of the table 40. The position and number of the motion detection sensors may be appropriately determined.

[0068] The motion detection sensor 155 may detect various motions such as hand motions of the customer 20. During a financial transaction, the control unit 130 may receive hand motion information of the customer 20 from the motion detection sensor 155 and cause the customer 20 to select a menu or another menu based on the hand motion information.

[0069] In addition, even if a financial transaction is not conducted, participation of the customer 20 may be guided by using advertisement output on the transparent display unit 110 , and an advertisement and the next advertisement may be selected by a gesture of the customer 20 .

[0070] As mentioned above, the method of controlling the image using the digital desk is as follows.

[0071] The image control method using the digital desk may include: collecting the location information of the consultant; and operating the transparent display unit according to the location information of the consultant. Here, the image control method using the digital desk may be performed by a control unit of the digital desk.

[0072] When collecting the location information of the consultant, the collected information may be provided from the sensor unit. The sensor unit may obtain the location information of the client by detecting a specific body part of the client.

[0073] When the transparent display unit is operated according to the position information of the consultant, when the control unit determines that the position information of the consultant exists, the transparent display unit may be operated to be transparent. On the other hand, if it is determined that the position information of the consultant does not exist, the control unit may control the image of the virtual consultant to be displayed on the transparent display unit.

[0074] Each of these steps can include reference Figures 1 to 5 Describe the operation of the digital desk.

[0075] The present disclosure may be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general-purpose computer, a special-purpose computer or other programmable data processing device to generate a machine, so that the instructions executed by the processor of the computer or other programmable data processing device create a device for implementing the functions specified in the flowchart steps.

[0076] These computer program instructions may also be stored in a computer-usable or computer-readable memory, which may instruct a computer or other programmable data processing device to operate in a specific manner, so that the instructions stored in the computer-usable or computer-readable medium may produce an article of manufacture including instructions for implementing the functions specified in the flowchart.

[0077] Computer program instructions may also be loaded onto a computer or other programmable data processing device to cause a series of operational steps to be executed on the computer or other programmable device to produce a computer-implemented process, so that the instructions executed on the computer or other programmable device provide a process for implementing the functions specified in the flowchart.

[0078] The above description is merely an exemplary description of the technical scope of the present disclosure, and those skilled in the art will appreciate that various changes and modifications may be made without departing from the original features of the present disclosure. Therefore, the embodiments disclosed in the present disclosure are intended to explain rather than limit the technical scope of the present disclosure, and the technical scope of the present disclosure is not limited by the embodiments. The protection scope of the present disclosure should be interpreted based on the technical solution of the present disclosure, and it should be understood that all technical scopes included in the scope equivalent thereto are included in the protection scope of the present disclosure.

Claims

1. A digital desk, comprising: a transparent display unit, placed between the consultant and the client; a control unit configured to control an image displayed on the transparent display unit based on information on the presence or absence of the consultant; a sensor unit configured to detect a location of at least one of the advisor and the client; a voice input unit configured to receive a voice of the consultant; a voice output unit configured to output the consultant's voice to the client; a voice transmission unit configured to receive a voice of the client or to transmit a voice of at least one of the first virtual consultant and the second virtual consultant; wherein the control unit controls the operation of the transparent display unit based on the position of the customer to display the first virtual advisor on a first area that the customer is gazing at, and to display the second virtual advisor on a second area other than the first area that the customer is gazing at; wherein the control unit controls the first area of ​​the transparent display unit to be transparent based on the presence of the consultant; as well as wherein, based on the presence of the advisor, controlling (1) the time point at which the voice output unit outputs the advisor's voice and (2) the time point at which the voice transmission unit transmits the second virtual advisor's voice; Wherein, when there is no information about the existence of the consultant, the control unit controls the first area of ​​the transparent display unit to display the image of the first virtual consultant; Wherein, when the consultant does not exist, the control unit controls the time point of sending the first virtual consultant voice through the voice transmission unit.

2. The digital desk according to claim 1, wherein: The sensor unit includes at least one of a camera, an infrared sensor, and an ultrasonic sensor.

3. The digital desk according to claim 1, wherein: The sensor units are provided on chairs where the consultant and the client sit.

4. The digital desk according to claim 1, in, The voice transmission unit is arranged in the transparent display unit. 5 . The digital desk according to claim 1 , further comprising a touch panel unit configured to receive an input of touch information from a customer.

6. The digital desk according to claim 5, wherein: The control unit controls the touch panel unit to display the customer's personal information.

7. A method for controlling an image using a digital desk according to any one of claims 1 to 6, the method comprising: Collecting location information of advisors and clients; as well as operating an image displayed on the transparent display unit based on the collected position information of the consultant; Controlling the transparent display unit based on the position of the customer (1) to display a first virtual advisor on a first area that the customer is gazing at, and (2) to display a second virtual advisor on a second area other than the first area that the customer is gazing at; controlling a first area of ​​the transparent display unit to be transparent based on the position information indicating the presence of the consultant; as well as Based on the position information indicating the presence of the advisor, controlling (1) a time point at which the advisor's voice is output through the voice output unit and (2) a time point at which the second virtual advisor's voice is transmitted through the voice transmission unit; wherein, based on the position information indicating that the consultant does not exist, controlling the first area of ​​the transparent display unit to display the image of the first virtual consultant; Wherein, based on the location information indicating that the consultant does not exist, the time point of sending the first virtual consultant voice through the voice transmission unit is controlled.

Citation Information

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