Self-service equipment fault recording terminal device

The self-service equipment fault recording terminal device addresses inefficiencies in self-service equipment monitoring by enabling real-time fault detection and remote reporting, improving service efficiency and reducing costs through advanced monitoring and communication capabilities.

CN119105927APending Publication Date: 2024-12-10WINCOR NIXDORF RETAIL & BANKING SYST (SHANGHAI) LTD
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Patent Information

Application Number
CN202310880532.8
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Priority Date
2023-06-08
Filing Date
2023-07-18
Publication Date
2024-12-10

AI Technical Summary

Technical Problem

Existing self-service equipment lacks efficient monitoring and remote fault troubleshooting capabilities, leading to inefficiencies and high operational costs.

Method used

A self-service equipment fault recording terminal device equipped with lithium battery power, multiple monitoring channels, and 4G communication, enabling real-time fault detection and reporting, including 6-channel analog signal, 4-channel digital signal, temperature, humidity, smoke detection, and serial port data recording, with support for long-term operation and remote access.

Benefits of technology

Enhances service efficiency by providing timely fault detection and remote troubleshooting, reducing operational costs through continuous monitoring and centralized reporting.

✦ Generated by Eureka AI based on patent content.

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Abstract

A self-service equipment fault recording terminal device can be conveniently installed in self-service equipment of various boundary dimensions, and the functions of analyzing, recording and reporting the running condition, fault condition and running log of the self-service equipment are achieved. The device can realize six paths of 0-24V analog signal monitoring, four paths of 0-24V digital signal monitoring, four paths of 0-100 DEG C temperature monitoring, one path of humidity monitoring, one path of smoke detection, two paths of serial port data recording ports, one path of SD card recording port and one path of 4G communication port; the terminal is powered by the lithium battery to maintain normal work, supports a low-power-consumption mode, and can support long-time monitoring alarm.
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Description

Technical Field

[0001] The present invention relates to a self-service equipment fault recording terminal device, which can be used for monitoring and recording the operation status of various self-service equipment and remote fault troubleshooting and positioning. The device can detect and record the software and hardware operation status of various self-service equipment deployed in different spatial fields, and report fault error information locally or remotely in a timely manner, effectively improving service efficiency and reducing operating costs. Background Art

[0002] Self-service equipment is a new type of high-tech equipment that closely links information technology with various production and service scenarios, such as automatic ticket machines, information release terminals, self-service government terminals, etc., which have been widely used in various industries. 4G network is a technology that integrates 3G and WLAN and can transmit high-quality video images with image transmission quality comparable to high-definition television. 4G mobile communication technology can find the fastest and most efficient communication path between multiple different network systems, platforms and wireless communication interfaces to perform the most immediate transmission, reception and positioning operations. Summary of the invention

[0003] The present invention discloses a self-service equipment fault recording terminal device, which can be conveniently installed inside self-service equipment of various external dimensions to realize the function of self-service equipment operation status, fault status and operation log analysis and recording reporting; the device can realize 6-channel 0-24V analog signal monitoring, 4-channel 0-24V digital signal monitoring, 4-channel 0-100° temperature monitoring, 1-channel humidity monitoring, 1-channel smoke detection, 2-channel serial port data recording ports, 1-channel SD card recording port and 1-channel 4G communication port; the terminal is powered by a lithium battery to maintain normal operation, supports low power consumption mode and can support long-term monitoring and alarm. BRIEF DESCRIPTION OF THE DRAWINGS

[0004] Attached Figure 1 The figure is a schematic diagram of the module composition of the present invention. The meanings of the numbers in the figure are: 1. Lithium battery for power supply of the device 2. Smoke detection function module and port 3. Terminal control microcontroller 4. SD information storage module 5. 4G communication module 6. Analog voltage detection function module and interface 7. Digital signal detection function module and port 8. Temperature and humidity detection module and interface. DETAILED DESCRIPTION

[0005] The working mode of this module is that the module is powered by a lithium battery module. The charging end of the module can be connected to the 5V power supply of the self-service device. In this way, when the self-service device is powered on, the lithium battery of this device can be charged to extend the working time of this module. The analog input end, digital input end, temperature and humidity detection, serial port, etc. of this module are connected to the various power supplies, switch interfaces, and host log output serial ports of the self-service device according to monitoring needs. The module is loaded with a formatted SD card, and the module is inserted with a 4G SIM card. After the module is powered on, the internal main control chip automatically configures the monitoring working mode. The module supports 4G wireless network and has a built-in traffic card. The remote control center can automatically scan the normally configured monitoring module through the IP network segment. The remote control center can access the monitoring information of the module in real time. The module has smoke, temperature and humidity sensors, analog voltage, digital signals, and serial port log capture. When a smoke alarm is detected in the environment, it will be reported to the control center in time. The control center can also view various information detected by the module at any time through network commands.

Claims

1. A self-service equipment fault recording terminal device, characterized in that: The device can be conveniently installed inside self-service equipment of various sizes to realize the function of self-service equipment operation status, fault status, and operation log analysis and recording. The device can realize 6-way 0-24V analog signal monitoring, 4-way 0-24V digital signal monitoring, 4-way 0-100° temperature monitoring, 1-way humidity monitoring, 1-way smoke detection, 2-way serial data recording ports, 1-way SD card recording port, and 1-way 4G communication port. The terminal is powered by a lithium battery to maintain normal operation, supports low power consumption mode, and can support long-term monitoring and alarm.

2. The terminal function according to claim 1, characterized in that: The terminal has 6 0-24V analog signal monitoring interfaces, which can monitor the power supply conditions of various power supply voltages in the power supply parts of various self-service devices, such as power on, power off, undervoltage, overvoltage, etc. The terminal has 4 0-24V digital signal monitoring interfaces, which can monitor the on and off status information of various relays in the self-service devices.

3. The terminal function according to claim 1, characterized in that: The module has 4-channel temperature monitoring, 1-channel humidity monitoring, and 1-channel smoke detection, which can detect the temperature and humidity conditions and smoke alarm status inside the self-service equipment.

4. The terminal function according to claim 1, characterized in that: The terminal has 2 serial port log recording functions. By connecting the serial port of the host in the self-service device to this terminal, all the operation log information after the self-service device host is turned on can be recorded. The terminal has a 32GB SD card interface, which can save all log information for analysis.

5. The terminal function according to claim 1, characterized in that: In addition to maintaining local status records, the terminal supports remote reporting of various detected status logs through 4G communication; the terminal is powered by a lithium battery to maintain operation, and supports charging and low-power working modes.