Business continuity operation method based on operation and maintenance large model, storage medium, equipment and computer program product

Abstract

The invention discloses a business continuity operation method based on an operation and maintenance large model, a storage medium, equipment and a computer program product, and the method comprises the steps: carrying out the analysis according to a business continuity operation request, and determining the type of the business continuity operation request; determining a flow direction path of operation data according to the type of the service continuity operation request in combination with the operation data of the service system, and generating a link portrait; and calling a troubleshooting strategy corresponding to the service continuity operation request for the generated link portrait through an operation and maintenance large model to carry out potential fault troubleshooting and recovery so as to realize service continuity operation. According to the method, the link portrait of the service system is combined with the operation and maintenance large model, the link portrait is deeply analyzed through the operation and maintenance large model, the root of a fault is quickly and accurately positioned, misjudgment and missed judgment are reduced, the accuracy of potential fault troubleshooting and recovery is improved, and the continuity and stability of service operation are guaranteed.

Description

Technical Field

[0001] The present invention relates to the field of intelligent operation and maintenance technology, and in particular, to a business continuity operation method, storage medium, device and computer program product based on an operation and maintenance big model. Background Art

[0002] In today's digital age, corporate businesses are increasingly dependent on various information systems. However, due to hardware failures, software vulnerabilities, cyber attacks, etc., information systems may be interrupted, thus affecting business continuity.

[0003] Traditional operation and maintenance methods often rely on manual experience and fixed rules, which makes it difficult to quickly and accurately respond to various complex failure situations. Therefore, a new method and system is needed that can use advanced technology to achieve business continuity. Summary of the invention

[0004] In response to the problems existing in the prior art, the present invention provides a business continuity operation method, storage medium, device and computer program product based on an operation and maintenance big model, which can quickly eliminate risk points in business operation and ensure business continuity operation.

[0005] To achieve the above technical objectives, the present invention adopts the following technical solution: a business continuity operation method based on an operation and maintenance big model, specifically comprising the following steps:

[0006] Step S1: parsing the business continuity operation request to determine the type of the business continuity operation request;

[0007] Step S2: Determine the flow path of the operation data according to the type of the business continuity operation request and the operation data of the business system, and generate a link profile;

[0008] Step S3: The generated link profile is used to call the troubleshooting strategy corresponding to the business continuity operation request through the operation and maintenance big model to perform potential fault troubleshooting and recovery to achieve business continuity operation.

[0009] Furthermore, the specific process of step 1 is as follows: perform analysis based on the business continuity operation request to determine the cause of the failure in the business system, identify the process variables of the failure, determine the type and extent of the failure, predict the evolution and impact of the failure, and determine the type of the business continuity operation request based on the analysis results.

[0010] Furthermore, the types of business continuity assurance requests include: single point risk investigation, emergency drills and fault simulations.

[0011] Furthermore, step 2 includes the following sub-steps:

[0012] Step S2.1, collecting the operation data of the business system;

[0013] Step S2.2, analyzing the collected operation data in combination with the type of business continuity operation request, and extracting the correlation relationship between various business links in the business system;

[0014] Step S2.3: Determine the flow path of the operation data based on the extracted association relationship between each business link and generate a link portrait.

[0015] Furthermore, for business continuity operation requests of the single-point risk investigation type, the relationship between the business links in the business system represents the relationship between the business nodes; for business continuity operation requests of the emergency drill type, the relationship between the business links in the business system represents the relationship between the upstream and downstream businesses; for business continuity operation requests of the fault simulation type, the relationship between the business links in the business system represents the relationship between business systems or services.

[0016] Furthermore, step S3 includes the following sub-steps:

[0017] Step S3.1, input the link profile as input data into the operation and maintenance model;

[0018] Step S3.2: The operation and maintenance big model matches the troubleshooting strategy based on the input link profile and the built-in business continuity operation request troubleshooting strategy library;

[0019] Step S3.3: Use the matching troubleshooting strategy to find out the potential faults in the link profile, match the potential faults with the fault recovery plan from the built-in fault recovery database, and use the fault recovery plan to solve the potential faults in the link profile to achieve business continuity.

[0020] Furthermore, the business continuity operation request troubleshooting strategy library includes: single point risk troubleshooting strategy, emergency drill troubleshooting strategy and fault simulation troubleshooting strategy. The single point risk troubleshooting strategy is formulated based on the deployment logic of the business system and is used to troubleshoot single node risks in the business system; the emergency drill troubleshooting strategy is based on the drill plan and is used to troubleshoot risks in key links and nodes; the fault simulation troubleshooting strategy is based on different levels of faults in the business system and is used to troubleshoot the impact of faults on the business.

[0021] Furthermore, the present invention also provides a computer-readable storage medium storing a computer program, wherein the computer program enables a computer to execute the business continuity operation method based on the operation and maintenance big model.

[0022] Furthermore, the present invention also provides an electronic device, comprising: a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein when the processor executes the computer program, the business continuity operation method based on the operation and maintenance big model is implemented.

[0023] Furthermore, the present invention also provides a computer program product, including a computer program, which, when executed by a processor, implements the business continuity operation method based on the operation and maintenance big model.

[0024] Compared with the prior art, the present invention has the following beneficial effects:

[0025] (1) The present invention generates a link portrait through the flow path of the running data in the business system, which can clearly show the association and dependency between the various components in the business system. Compared with the traditional operation and maintenance workflow, the link portrait can more comprehensively understand the architecture and topology of the business system. When the business system fails or is abnormal, the link portrait can quickly determine the components and links that may be affected, so as to more accurately locate the problem. In addition, by analyzing the link portrait, the weak links and potential risks in the business system can be discovered, which is convenient for accurate investigation and location.

[0026] (2) The link portrait generated by the present invention uses the operation and maintenance big model to call the troubleshooting strategy of the corresponding business continuity operation request to perform potential fault troubleshooting and recovery. The operation and maintenance big model can improve the problem analysis capability. The operation and maintenance big model can use machine learning and artificial intelligence algorithms to conduct in-depth analysis of a large amount of operation and maintenance data, call the troubleshooting strategy of the business continuity operation request to quickly and accurately identify fault modes and potential problems, and improve the efficiency and accuracy of fault troubleshooting. The operation and maintenance big model will provide recovery plans for potential faults based on historical experience, reduce manual intervention, reduce the risk of human errors, improve the speed and reliability of fault handling, and ensure the continuous operation of the business system. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] Figure 1 The present invention is a flow chart of the business continuity operation method based on the operation and maintenance big model. DETAILED DESCRIPTION

[0028] The technical solution of the present invention is further explained below in conjunction with the accompanying drawings.

[0029] like Figure 1 The flowchart of the business continuity operation method based on the operation and maintenance big model of the present invention is as follows:

[0030] Step S1, according to the business continuity operation request, the type of the business continuity operation request is determined; specifically, according to the business continuity operation request, the cause of the failure in the business system is determined, the process variables of the failure are identified, the type and degree of the failure are determined, the evolution and impact of the failure are predicted, and the type of the business continuity operation request is determined according to the result of the analysis. The types of business continuity guarantee requests in the present invention include: single point risk investigation, emergency drills and fault simulation. Taking fault simulation as an example, the cause of the failure of the business system is first determined, such as: server downtime, database instance closure, public component outage; after determining the factors causing the failure, it is necessary to identify the process variables of the failure, such as: server downtime is due to damage to the server board, database instance closure is due to GC in the database, and public component outage is due to message queue blocking; after identifying the process variables of the failure, it is necessary to determine the type and degree of the failure, such as: the server board is damaged due to excessive internal temperature, and the message queue is blocked due to slow message consumption; after determining the type and degree of the failure, it is necessary to predict the evolution and impact of the failure, such as: the failed server is a node in the cluster and will not cause a business system failure; public component outage will cause a global failure.

[0031] Step S2: Determine the flow path of the operation data according to the type of business continuity operation request and the operation data of the business system, and generate a link portrait. The present invention tracks the data flow path through the operation data, and can clearly understand the relationship and interaction between the various components in the business system, thereby clearly reflecting the architecture view of the business system and generating a link portrait. The link portrait presents the link structure of the business system in an intuitive way, so that the operation and maintenance process has visualization capabilities, and at the same time allows the operation and maintenance personnel to quickly understand the operation mechanism of the business system. When a business system fails, the link portrait can help quickly determine the location and impact range of the possible failure, so as to facilitate accurate investigation and positioning; specifically includes the following sub-steps:

[0032] Step S2.1, collecting the operation data of the business system;

[0033] Step S2.2, analyzing the collected operation data in combination with the type of business continuity operation request, and extracting the correlation relationship between various business links in the business system;

[0034] Step S2.3: Determine the flow path of the operation data based on the extracted association relationship between each business link and generate a link portrait.

[0035] For business continuity operation requests of the single-point risk investigation type, the relationship between the business links in the business system represents the relationship between the business nodes; for business continuity operation requests of the emergency drill type, the relationship between the business links in the business system represents the relationship between the upstream and downstream businesses; for business continuity operation requests of the fault simulation type, the relationship between the business links in the business system represents the relationship between business systems or services.

[0036] Step S3: The generated link portrait is called by the operation and maintenance big model to perform potential fault troubleshooting and recovery of the troubleshooting strategy corresponding to the business continuity operation request to achieve business continuity operation. By calling the troubleshooting strategy of the business continuity operation request by the operation and maintenance big model to perform potential fault troubleshooting, the faulty nodes and links in the link portrait can be inferred, and the direction and speed of fault propagation can be analyzed. Therefore, based on the link portrait, the potential nodes and links affected by the fault can be analyzed; further, the operation and maintenance big model will provide a recovery plan for potential faults based on historical experience, thereby ensuring the continuous operation of the business system. The operation and maintenance big model automatically troubleshoots and recovers potential faults in the link portrait, avoiding manual intervention and improving work efficiency. It specifically includes the following sub-steps:

[0037] Step S3.1, input the link profile as input data into the operation and maintenance model;

[0038] Step S3.2: The operation and maintenance big model matches the troubleshooting strategy based on the input link profile and the built-in business continuity operation request troubleshooting strategy library;

[0039] Step S3.3: Use the matching troubleshooting strategy to find out the potential faults in the link profile, match the potential faults with the fault recovery plan from the built-in fault recovery database, and use the fault recovery plan to solve the potential faults in the link profile to achieve business continuity.

[0040] The business continuity operation request troubleshooting strategy library in the present invention includes: single point risk troubleshooting strategy, emergency drill troubleshooting strategy and fault simulation troubleshooting strategy.

[0041] The single-point risk investigation strategy is formulated based on the deployment logic of the business system and is used to investigate single-node risks in the business system. Specifically, the single-point risk investigation strategy focuses on identifying and resolving single potential risk points in the business system, such as: business system component single points, container instance single points, database instance single points, server equipment single points, network equipment single points, equipment power single points, and network line single points. By conducting detailed inspections and analyses of each single point, problems that may lead to failures can be discovered and resolved in a timely manner. Moreover, since the link portrait provides detailed information on each component and link in the business system, including the relationships between them and performance indicators, the single-point risk investigation strategy can determine the single points that need to be investigated based on the link portrait, ensuring the comprehensiveness and pertinence of the investigation.

[0042] The emergency drill troubleshooting strategy is based on the drill plan and is used to troubleshoot risks in key links and nodes. Specifically, the emergency drill strategy simulates actual emergency situations to test and improve the team's response and collaboration capabilities when facing emergencies. When conducting emergency drills, link profiling can help identify key links and nodes that may fail, thereby specifically identifying problems during the drill. At the same time, through the failure of key links and nodes, the effectiveness of emergency drills can be more realistically tested, potential problems can be discovered, and improvements can be made.

[0043] Fault simulation troubleshooting strategies are based on faults at different levels in the business system and are used to troubleshoot the impact of faults on the business. Specifically, fault simulation strategies are designed to discover the performance and potential problems of the business system in the event of a fault in advance. By simulating various fault conditions, the fault tolerance and recovery capabilities of the business system can be evaluated. Link portraits can provide an important reference for fault simulation, helping to determine which links and nodes are critical and need to be simulated. In addition, the results of fault simulation can also be fed back to link portraits to update the reliability information of the link, providing a more accurate basis for subsequent risk investigations and emergency drills.

[0044] The business continuity operation method based on the operation and maintenance big model of the present invention combines the link portrait of the business system with the operation and maintenance big model, and conducts in-depth analysis of the link portrait through the operation and maintenance big model, so as to quickly and accurately locate the root cause of the fault, reduce misjudgment and missed judgment, improve the accuracy of potential fault troubleshooting and recovery, and ensure the continuity and stability of business operation.

[0045] In a technical solution of the present invention, a computer-readable storage medium is also provided, storing a computer program, wherein the computer program enables a computer to execute the business continuity operation method based on the operation and maintenance big model.

[0046] In a technical solution of the present invention, an electronic device is also provided, including: a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, the business continuity operation method based on the operation and maintenance big model is implemented.

[0047] In a technical solution of the present invention, a computer program product is also provided, including a computer program, and when the computer program is executed by a processor, the business continuity operation method based on the operation and maintenance big model is implemented.

[0048] In the embodiments disclosed in the present application, the computer storage medium can be a tangible medium that can contain or store a program for use by or in conjunction with an instruction execution system, device or equipment. The computer storage medium can include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices or equipment, or any suitable combination of the above. More specific examples of computer storage media can include electrical connections based on one or more lines, portable computer disks, hard disks, random access memories (RAM), read-only memories (ROM), erasable programmable read-only memories (EPROM or flash memory), optical fibers, portable compact disk read-only memories (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination of the above.

[0049] Those of ordinary skill in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed in this application can be implemented in electronic hardware or a combination of computer software and electronic hardware. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of this application.

[0050] The above are only preferred embodiments of the present invention, and the protection scope of the present invention is not limited to the above embodiments. All technical solutions under the concept of the present invention belong to the protection scope of the present invention. It should be pointed out that for ordinary technicians in this technical field, some improvements and modifications without departing from the principle of the present invention should be regarded as the protection scope of the present invention.

Claims

1. A business continuity operation method based on an operation and maintenance big model, characterized in that: The specific steps include: Step S1: parsing the business continuity operation request to determine the type of the business continuity operation request; Step S2: Determine the flow path of the operation data according to the type of the business continuity operation request and the operation data of the business system, and generate a link profile; Step S3: The generated link profile is used to call the troubleshooting strategy corresponding to the business continuity operation request through the operation and maintenance big model to perform potential fault troubleshooting and recovery to achieve business continuity operation.

2. A business continuity operation method based on an operation and maintenance big model according to claim 1, characterized in that: The specific process of step 1 is as follows: parse the business continuity operation request to determine the cause of the failure in the business system, identify the process variables of the failure, determine the type and extent of the failure, predict the evolution and impact of the failure, and determine the type of the business continuity operation request based on the analysis results.

3. A business continuity operation method based on an operation and maintenance big model according to claim 2, characterized in that: The types of business continuity assurance requests include: single point risk investigation, emergency drills and fault simulations.

4. A business continuity operation method based on an operation and maintenance big model according to claim 3, characterized in that: Step 2 includes the following sub-steps: Step S2.1, collecting the operation data of the business system; Step S2.2, analyzing the collected operation data in combination with the type of business continuity operation request, and extracting the correlation relationship between various business links in the business system; Step S2.3: Determine the flow path of the operation data based on the extracted association relationship between each business link and generate a link portrait.

5. A business continuity operation method based on an operation and maintenance big model according to claim 4, characterized in that: For business continuity operation requests of the single-point risk investigation type, the relationship between the business links in the business system represents the relationship between the business nodes; for business continuity operation requests of the emergency drill type, the relationship between the business links in the business system represents the relationship between the upstream and downstream businesses; for business continuity operation requests of the fault simulation type, the relationship between the business links in the business system represents the relationship between business systems or services.

6. A business continuity operation method based on an operation and maintenance big model according to claim 5, characterized in that: Step S3 includes the following sub-steps: Step S3.1, input the link profile as input data into the operation and maintenance model; Step S3.2: The operation and maintenance big model matches the troubleshooting strategy based on the input link profile and the built-in business continuity operation request troubleshooting strategy library; Step S3.3: Use the matching troubleshooting strategy to find out the potential faults in the link profile, match the potential faults with the fault recovery plan from the built-in fault recovery database, and use the fault recovery plan to solve the potential faults in the link profile to achieve business continuity.

7. A business continuity operation method based on an operation and maintenance big model according to claim 6, characterized in that: The business continuity operation request troubleshooting strategy library includes: single point risk troubleshooting strategy, emergency drill troubleshooting strategy and fault simulation troubleshooting strategy. The single point risk troubleshooting strategy is formulated based on the deployment logic of the business system and is used to troubleshoot single node risks in the business system; The emergency drill investigation strategy is based on the drill plan and is used to investigate risks in key links and nodes; The fault simulation troubleshooting strategy is based on faults of different levels in the business system and is used to troubleshoot the impact of faults on the business.

8. A computer-readable storage medium storing a computer program, characterized in that: The computer program enables the computer to execute the business continuity operation method based on the operation and maintenance big model as described in any one of claims 1-7.

9. An electronic device, characterized in that: include: A memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, the business continuity operation method based on the operation and maintenance big model as described in any one of claims 1 to 7 is implemented.

10. A computer program product, comprising a computer program, characterized in that When the computer program is executed by a processor, the business continuity operation method based on the operation and maintenance big model described in any one of claims 1 to 7 is implemented.

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