Food safety production monitoring management system based on digital visualization
Through the digital visualized food safety production monitoring and management system, the food production process in the takeaway industry is monitored and reviewed in real time, and the problems of food safety and real comments are solved, achieving the improvement of transparency and supervision efficiency of food production.
Patent Information
- Application Number
- CN202411400946.7
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-10-09
- Publication Date
- 2025-01-07
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
The lack of effective supervision of the food production process in the takeaway industry has led to the inability to guarantee food safety and it is difficult for buyers to identify real comments, resulting in economic losses.
Design a food safety production monitoring and management system based on digital visualization, including a food supervision platform, merchant side, client side and data processing end. Through real-time monitoring and data collection, review merchants and users' information, generate points, and realize the merchants and User supervision and management.
Through real-time monitoring of merchant production processes and analysis of user feedback information, we ensure food safety, screen real comments, avoid false comments from interfering with other users, and improve the transparency and supervision efficiency of food production.
Smart Images

Figure CN119273427A_ABST
Abstract
Description
Technical Field
[0001] The invention relates to the field of information, and in particular to a food production safety monitoring and management system based on digital visualization. Background Art
[0002] With the development of science and technology and the improvement of people's living standards, people's lifestyles are constantly changing, and the development of the takeaway industry is gradually maturing. However, with the rapid development of the takeaway industry, the commodity information sold by various merchants is inconsistent with the commodities purchased by buyers, especially in the food takeaway industry. Since the merchants are not effectively supervised during the food production process, their food safety cannot be guaranteed. In addition, due to the increasing competition in the takeout industry, the comments corresponding to many businesses are dazzling, and buyers are unable to effectively distinguish the real comments, which also brings economic losses to the businesses. Therefore, how to avoid the supervision of sanitary conditions in the production process of catering food in the takeout industry and provide a good mutual supervision environment for merchants and buyers is a problem we need to solve. To this end, a food production safety monitoring and management system based on digital visualization is now provided. Summary of the invention
[0003] In order to solve the above technical problems, the purpose of the present invention is to provide a food production safety monitoring and management system based on digital visualization.
[0004] The object of the present invention can be achieved by the following technical solutions: A food production safety monitoring and management system based on digital visualization, comprising a food supervision platform, wherein the food supervision platform is communicatively connected with a merchant end, a client end and a data processing end; The merchant end is used to obtain merchant information in the food supervision platform, set up corresponding online stores according to the merchant information, receive order information from the client, produce the order information, and monitor the production process in real time, collect corresponding operation data and mark the commodity information in each order information, and send the relevant operation data to the data processing end; The client is used to obtain user information in the food supervision platform, set up a corresponding online account according to the user information, browse the product information of the online store in the platform through the online account, generate order information according to its needs, send the corresponding order information to the data processing end, and generate user feedback information according to the obtained products; The data processing end is used to obtain the order information received by the client, determine whether it is valid, obtain the label corresponding to the order information in the operation data, determine the system feedback information of the order information, and score the merchant and the user respectively according to the consistency of the system feedback information and the user feedback information, and supervise the merchant and the user according to the score results.
[0005] Furthermore, the process of the merchant end obtaining and using the merchant information in the food supervision platform and setting up a corresponding online store according to the merchant information includes: The merchant end is provided with a merchant registration unit and a store management unit; The merchant registration unit is used to obtain merchant information of merchants using the food supervision platform. Merchants submit merchant information through the merchant registration unit, and the merchant information includes the merchant name, responsible person information and the corresponding food production license; the obtained merchant information is sent to the food supervision platform, and the food supervision platform reviews the relevant merchant information. If the review is passed, the merchant information is sent to the merchant management unit; if the review is not passed, an audit failure message is generated and sent to the corresponding merchant user; The store management unit is used to manage merchants that have passed the review and generate corresponding online stores. Merchant users manage the online stores through the store management unit, obtain merchant information that has passed the review, set the name of the corresponding online store according to the merchant name in the merchant information, send the product information therein to the data processing end for review, and distribute the reviewed product information to the online store. The corresponding merchant users increase or decrease the product information in their online stores through the store management unit.
[0006] Furthermore, the process of the data processing end reviewing and storing the product information submitted by the merchant includes: The data processing terminal is provided with a commodity review unit; the commodity review unit is used to review the commodity information submitted by the merchant, store the commodity information that passes the review, and reject the commodity information that fails the review; The product review unit is provided with three types of products: ready-to-eat packaged products, cooked products and ready-to-eat raw products, which are reviewed separately according to the different types of corresponding product information; the product information corresponding to the cooked products includes the process sequence in the cooking process, and the process sequence is divided into a preparation process sequence and a cooking process sequence, which includes corresponding time information and production process information, and each time information is marked and the production process information is reviewed.
[0007] Furthermore, the process of the client for obtaining user information in the food supervision platform and setting a corresponding online account according to the user information includes: The client is provided with a user login unit and an order management unit; The user login unit is provided with an information entry window and an information verification window; the information entry window is used to obtain the user identity information of the user using the food supervision platform, and set the corresponding online account and account login information according to the user identity information; the information verification window is used to obtain the online account and account login information input by the user, and match the two. If the match is successful, the user is granted the right to enter the food supervision platform.
[0008] Furthermore, the process in which the client browses the product information of the online store in the platform through the online account and submits the order information according to its needs includes: The order management unit is used to provide browsing rights to users who are granted access to the food supervision platform, wherein a merchant browsing window is provided, and the merchant browsing window is used to insert merchant information. A product browsing sub-window corresponding to the corresponding merchant is provided in the corresponding merchant browsing window, and the product browsing sub-window is used to insert the product information corresponding to the corresponding online store. The user selects the corresponding product information through the merchant browsing window and the product browsing sub-window, generates the corresponding order information, and pays for it. The order information includes the user's online account, the product information selected by the user, and the delivery address information; the merchant information corresponding to the corresponding product information is obtained, and the order information is sent to the data processing end.
[0009] Furthermore, the process in which the data processing end obtains the corresponding order information and distributes the order information to the corresponding client end and merchant end includes: The data processing terminal is provided with an order processing unit; the order processing unit is used to identify the obtained order information and distribute it to the corresponding merchant; The order processing unit obtains the category and quantity of the corresponding commodity information in the order information, obtains the quantity of the corresponding commodity information in the order information that does not belong to cooked food, and sets the corresponding order picking time according to the quantity of the commodities; when there is cooked food in the category, obtains the time information corresponding to the cooking process sequence in the process sequence of the commodity information, and generates the order cooking time; the order management unit obtains the delivery address information in the order information, and generates the order delivery time; adds the obtained order cooking time, order picking time and order delivery time to obtain the order completion time, and marks the equipment in each time period; sends the set order completion time to the merchant end and the client end for advance notice; When both the merchant side and the client side receive the corresponding order completion time and both agree with the order completion time, the order information is marked as valid.
[0010] Furthermore, the process of the client producing order information and collecting corresponding operation data includes: A data collection unit is provided in the client; the data collection unit is used to receive valid order information sent by the data processing end, monitor the production process of the order information; obtain corresponding operation data, mark the operation data, mark the commodity information in the corresponding order information, and send the marked operation data to the data processing end for temporary storage.
[0011] Furthermore, the process of the client generating feedback information according to the received product information and sending the feedback information to the data processing end includes: The client is provided with an order feedback unit, which is used for relevant users to provide feedback in three directions: order time, process sequence and product taste. Three levels, high, medium and low, are set in each direction respectively. Corresponding feedback information is generated according to user selection and sent to the data processing end.
[0012] Furthermore, the data processing end obtains corresponding feedback information and operation data for analysis and processing, and the process of determining whether the corresponding feedback information meets the standard includes: The data processing terminal is provided with a feedback processing unit, which obtains user feedback information and monitors the merchant's generation process; The feedback processing unit is used to process the order time and process sequence; a time processing subunit and a process processing subunit are respectively provided therein; the time processing subunit obtains the order completion time and the time mark in the production process of each commodity information in the operation data, matches the two, obtains the sum of the time marks, compares the sum of the time marks with the order completion time, obtains the difference between the two, wherein an error interval is provided, and judges the system order time feedback level according to the error interval to which the difference between the two belongs, and judges the consistency between the system order time feedback level and the user feedback information; the process processing subunit obtains the marking data of the commodity data in the operation data, obtains the marking data and compares it with the stored process sequence, obtains the similarity between the two, sets the similarity comparison interval, judges the system process sequence feedback level of the corresponding process sequence according to the interval to which the similarity belongs, and judges the consistency between the system feedback level and the user feedback information; The feedback processing unit scores the user and the merchant respectively according to the consistency of the system feedback level and the user feedback information.
[0013] Compared with the prior art, the beneficial effects of the present invention are: by setting corresponding data collection devices when merchants produce relevant product information, obtaining corresponding operation data, obtaining corresponding process sequences, comparing and analyzing their production processes with the process sequences, judging whether their production processes meet the standards, and avoiding safety issues such as merchants cutting corners; in addition, by comparing user feedback information and system feedback information, relatively real review information can be screened to avoid false reviews from causing interference to other users. BRIEF DESCRIPTION OF THE DRAWINGS
[0014] Figure 1 It is a schematic diagram of the present invention. DETAILED DESCRIPTION
[0015] like Figure 1 As shown, a food production safety monitoring and management system based on digital visualization includes a food supervision platform, which is communicatively connected to a merchant end, a client end and a data processing end.
[0016] The merchant end is used to obtain merchant information within the food supervision platform, set up corresponding online stores based on the merchant information, receive order information from the client, produce the order information, and monitor the production process in real time, collect corresponding operation data and mark the product information in each order information, and send the relevant operation data to the data processing end.
[0017] The process of the merchant end obtaining and using the merchant information in the food supervision platform and setting up a corresponding online store according to the merchant information includes: The merchant end is provided with a merchant registration unit and a store management unit; The merchant registration unit is used to obtain merchant information of merchants using the food supervision platform. Merchants submit merchant information through the merchant registration unit, and the merchant information includes the merchant name, responsible person information and the corresponding food production license; the obtained merchant information is sent to the food supervision platform, and the food supervision platform reviews the relevant merchant information. If the review is passed, the merchant information is sent to the merchant management unit; if the review is not passed, an audit failure message is generated and sent to the corresponding merchant user; The store management unit is used to manage merchants that have passed the review and generate corresponding online stores. Merchant users manage the online stores through the store management unit, obtain merchant information that has passed the review, set the name of the corresponding online store according to the merchant name in the merchant information, send the product information therein to the data processing end for review, and distribute the reviewed product information to the online store. The corresponding merchant users increase or decrease the product information in their online stores through the store management unit.
[0018] The process of the data processing end reviewing and storing the product information submitted by the merchant includes: The data processing terminal is provided with a commodity review unit; the commodity review unit is used to review the commodity information submitted by the merchant, store the commodity information that passes the review, and reject the commodity information that fails the review; The commodity review unit is provided with three types of commodities, namely, ready-to-eat packaged commodities, cooked commodities and ready-to-eat raw commodities, and they are reviewed respectively according to the different types of corresponding commodity information; the validity date, production license mark and packaging integrity contained in the commodity information corresponding to the ready-to-eat packaged commodities are obtained for review; the commodity information corresponding to the cooked commodities includes the process sequence in the cooking process, which is divided into a preparation process sequence and a cooking process sequence, including the corresponding time information and production process information, and each time information is marked and the production process information is reviewed; the commodity information corresponding to the ready-to-eat raw food products includes their food production labels, food safety certifications and shelf life, which are reviewed; It should be further explained that, in the specific implementation process, the preparation process sequence and cooking process sequence in the cooking product correspond to the relevant operation data respectively, the preparation process sequence does not participate in the cooking time of the relevant order and can be reused; the information of each production process in the cooking process sequence needs to be represented accordingly in the operation data as an important basis for similarity comparison.
[0019] The process of the client for obtaining user information in the food supervision platform and setting a corresponding online account according to the user information includes: The client is provided with a user login unit and an order management unit; The user login unit is provided with an information entry window and an information verification window; the information entry window is used to obtain the user identity information of the user using the food supervision platform, and set the corresponding online account and account login information according to the user identity information; the information verification window is used to obtain the online account and account login information input by the user, and match the two. If the match is successful, the user is granted the right to enter the food supervision platform.
[0020] The process in which the client browses the product information of the online store in the platform through the online account and submits the order information according to its needs includes: The order management unit is used to provide browsing rights to users who are granted access to the food supervision platform, wherein a merchant browsing window is provided, and the merchant browsing window is used to insert merchant information. A product browsing sub-window corresponding to the corresponding merchant is provided in the corresponding merchant browsing window, and the product browsing sub-window is used to insert the product information corresponding to the corresponding online store. The user selects the corresponding product information through the merchant browsing window and the product browsing sub-window, generates the corresponding order information, and pays for it. The order information includes the user's online account, the product information selected by the user, and the delivery address information; the merchant information corresponding to the corresponding product information is obtained, and the order information is sent to the data processing end.
[0021] The process of the data processing end obtaining the corresponding order information and distributing the order information to the corresponding client end and merchant end includes: The data processing terminal is provided with an order processing unit; the order processing unit is used to identify the obtained order information and distribute it to the corresponding merchant; The order processing unit obtains the category and quantity of the corresponding commodity information in the order information, obtains the quantity of the corresponding commodity information in the order information that does not belong to cooked food, and sets the corresponding order picking time according to the quantity of the commodities; when there is cooked food in the category, obtains the time information corresponding to the cooking process sequence in the process sequence of the commodity information, and generates the order cooking time; the order management unit obtains the delivery address information in the order information, and generates the order delivery time; adds the obtained order cooking time, order picking time and order delivery time to obtain the order completion time, and marks the equipment in each time period; sends the set order completion time to the merchant end and the client end for advance notice; When both the merchant side and the client side receive the corresponding order completion time and both agree with the order completion time, the order information is marked as valid.
[0022] The process of the client producing order information and collecting corresponding operation data includes: The client is provided with a data collection unit; the data collection unit is used to receive valid order information sent by the data processing end, monitor the production process of the order information; obtain corresponding operation data, mark the operation data, mark the commodity information in the corresponding order information, and send the marked operation data to the data processing end for temporary storage; It should be further explained that, in the specific implementation process, the process of marking the operation data requires the merchant to mark the production process of the corresponding product in its order information, and upload the corresponding operation data according to the marking result; In addition, when users have objections to the data information processed by the data processing end, they can submit an application to obtain the operational data marked corresponding to their order information and send the operational data to the corresponding user account, making the merchant's production process more transparent and avoiding related health and safety issues and production process problems from causing trouble to users.
[0023] The process of the client generating feedback information according to the received commodity information and sending the feedback information to the data processing end includes: The client is provided with an order feedback unit, which is used for relevant users to provide feedback in three aspects: order time, process sequence and product taste. Three levels of high, medium and low are set in each direction respectively. Corresponding feedback information is generated according to the user's selection and sent to the data processing end; It should be further explained that, in the specific implementation process, the three levels of high, medium and low in the order time correspond to fast order arrival speed, normal order arrival speed and full order arrival speed respectively; the three levels of high, medium and low in the process sequence correspond to satisfactory production process, general satisfaction with production process and unsatisfactory production process respectively; the three levels of high, medium and low in the product taste correspond to satisfactory user taste, general user taste and unsatisfactory user taste respectively, which are related to the user's personal subjective factors, so data analysis is not performed on them. The user's creditworthiness is judged based on the feedback on the order time and process sequence to avoid interference with the judgment of other users due to subjective comments of the user, which plays a protective role for both merchants and users.
[0024] The data processing end obtains corresponding feedback information and operation data for analysis and processing, and the process of determining whether the corresponding feedback information meets the standard includes: The data processing terminal is provided with a feedback processing unit, which obtains user feedback information and monitors the merchant's generation process; The feedback processing unit is used to process the order time and process sequence; a time processing subunit and a process processing subunit are respectively provided therein; the time processing subunit obtains the order completion time and the time mark in the production process of each commodity information in the operation data, matches the two, obtains the sum of the time marks, compares the sum of the time marks with the order completion time, obtains the difference between the two, wherein an error interval is provided, and judges the system order time feedback level according to the error interval to which the difference between the two belongs, and judges the consistency between the system order time feedback level and the user feedback information; the process processing subunit obtains the marking data of the commodity data in the operation data, obtains the marking data and compares it with the stored process sequence, obtains the similarity between the two, sets the similarity comparison interval, judges the system process sequence feedback level of the corresponding process sequence according to the interval to which the similarity belongs, and judges the consistency between the system feedback level and the user feedback information; The feedback processing unit scores the user and the merchant respectively according to the consistency of the system feedback level and the user feedback information, and the specific implementation process includes: When the system order time feedback level is consistent with the user feedback information or the system feedback level and the user feedback information are consistent, the user will be given extra points; when the system order time feedback level and the user feedback information or the system order time feedback level and the user feedback information differ by one level, the user will be deducted points; when the system order time feedback level and the user feedback information or the system order time feedback level and the user feedback information are adjacent, the user will neither be given extra points nor deducted points, and the user points will be obtained; the user points will be accumulated, and the credit level will be obtained according to the accumulated points; When the system order time feedback level is consistent with the user feedback information or the system feedback level and the user feedback information, and both are high, the merchant will be given extra points; if both are medium, no extra points will be given or subtracted; if both are low, the merchant will be subtracted; set the user's product taste level setting ratio coefficient, and score the merchant according to the product of the corresponding level and the ratio coefficient; when the system order time feedback level is inconsistent with the user feedback information or the system feedback level and the user feedback information, no points will be given or subtracted from the merchant, so as to obtain merchant points and obtain credit rating according to its accumulated points; It should be further explained that, in the specific implementation process, when the system order time feedback level is one level different from the user feedback information or the system order time feedback level is one level different from the user feedback information, the feedback information will be judged as invalid, which is beneficial to the authenticity of the relevant data in the food supervision platform.
[0025] The above embodiments are only used to illustrate the technical method of the present invention rather than to limit it. Although the present invention has been described in detail with reference to the preferred embodiments, those skilled in the art should understand that the technical method of the present invention may be modified or replaced by equivalents without departing from the spirit and scope of the technical method of the present invention.
Claims
1. A food production safety monitoring and management system based on digital visualization, including a food supervision platform, characterized in that: The food supervision platform is communicatively connected with a merchant terminal, a client terminal and a data processing terminal; The merchant end is used to obtain merchant information in the food supervision platform, set up corresponding online stores according to the merchant information, receive order information from the client, produce the order information, and monitor the production process in real time, collect corresponding operation data and mark the commodity information in each order information, and send the relevant operation data to the data processing end; The client is used to obtain user information in the food supervision platform, set up a corresponding online account according to the user information, browse the product information of the online store in the platform through the online account, generate order information according to its needs, send the corresponding order information to the data processing end, and generate user feedback information according to the obtained products; The data processing end is used to obtain the order information received by the client, determine whether it is valid, obtain the label corresponding to the order information in the operation data, determine the system feedback information of the order information, and score the merchant and the user respectively according to the consistency of the system feedback information and the user feedback information, and supervise the merchant and the user according to the score results.
2. A food production safety monitoring and management system based on digital visualization according to claim 1, characterized in that: The process of the merchant end obtaining and using the merchant information in the food supervision platform and setting up a corresponding online store according to the merchant information includes: The merchant end is provided with a merchant registration unit and a store management unit; The merchant registration unit is used to obtain merchant information of merchants using the food supervision platform. Merchants submit merchant information through the merchant registration unit and send the obtained merchant information to the food supervision platform. The food supervision platform reviews the relevant merchant information. If the review is passed, the merchant information is sent to the merchant management unit; if the review is not passed, an audit failure message is generated and sent to the corresponding merchant user; The store management unit is used to manage merchants that have passed the review and generate corresponding online stores. Merchant users manage the online stores through the store management unit, obtain merchant information that has passed the review, set the name of the corresponding online store according to the merchant name in the merchant information, send the product information therein to the data processing end for review, and distribute the reviewed product information to the online store. The corresponding merchant users increase or decrease the product information in their online stores through the store management unit.
3. A food production safety monitoring and management system based on digital visualization according to claim 2, characterized in that: The process of the data processing end reviewing and storing the product information submitted by the merchant includes: The data processing terminal is provided with a commodity review unit; the commodity review unit is used to review the commodity information submitted by the merchant, store the commodity information that passes the review, and reject the commodity information that fails the review; The product review unit is provided with three types of products: ready-to-eat packaged products, cooked products and ready-to-eat raw products, which are reviewed separately according to the different types of corresponding product information; the product information corresponding to the cooked products includes the process sequence in the cooking process, and the process sequence is divided into a preparation process sequence and a cooking process sequence, which includes corresponding time information and production process information, and each time information is marked and the production process information is reviewed.
4. A food production safety monitoring and management system based on digital visualization according to claim 3, characterized in that: The process of the client for obtaining user information in the food supervision platform and setting a corresponding online account according to the user information includes: The client is provided with a user login unit and an order management unit; The user login unit is provided with an information entry window and an information verification window; the information entry window is used to obtain the user identity information of the user using the food supervision platform, and set the corresponding online account and account login information according to the user identity information; the information verification window is used to obtain the online account and account login information input by the user, and match the two. If the match is successful, the user is granted the right to enter the food supervision platform.
5. A food production safety monitoring and management system based on digital visualization according to claim 4, characterized in that: The process in which the client browses the product information of the online store in the platform through the online account and submits the order information according to its needs includes: The order management unit is used to provide browsing rights to users who are granted access to the food supervision platform, wherein a merchant browsing window is provided, and the merchant browsing window is used to insert merchant information. A product browsing sub-window corresponding to the corresponding merchant is provided in the corresponding merchant browsing window, and the product browsing sub-window is used to insert the product information corresponding to the corresponding online store. The user selects the corresponding product information through the merchant browsing window and the product browsing sub-window, generates the corresponding order information, and pays for it. The order information includes the user's online account, the product information selected by the user, and the delivery address information; the merchant information corresponding to the corresponding product information is obtained, and the order information is sent to the data processing end.
6. A food production safety monitoring and management system based on digital visualization according to claim 5, characterized in that: The process of the data processing end obtaining the corresponding order information and distributing the order information to the corresponding client end and merchant end includes: The data processing terminal is provided with an order processing unit; the order processing unit is used to identify the obtained order information and distribute it to the corresponding merchant; The order processing unit obtains the category and quantity of the corresponding commodity information in the order information, obtains the quantity of the corresponding commodity information in the order information that does not belong to cooked food, and sets the corresponding order picking time according to the quantity of the commodities; when there is cooked food in the category, obtains the time information corresponding to the cooking process sequence in the process sequence of the commodity information, and generates the order cooking time; the order management unit obtains the delivery address information in the order information, and generates the order delivery time; adds the obtained order cooking time, order picking time and order delivery time to obtain the order completion time, and marks the equipment in each time period; sends the set order completion time to the merchant end and the client end for advance notice; When both the merchant side and the client side receive the corresponding order completion time and both agree with the order completion time, the order information is marked as valid.
7. A food production safety monitoring and management system based on digital visualization according to claim 6, characterized in that: The process of the client producing order information and collecting corresponding operation data includes: A data collection unit is provided in the client; the data collection unit is used to receive valid order information sent by the data processing end, monitor the production process of the order information; obtain corresponding operation data, mark the operation data, mark the commodity information in the corresponding order information, and send the marked operation data to the data processing end for temporary storage.
8. A food production safety monitoring and management system based on digital visualization according to claim 7, characterized in that: The process of the client generating feedback information according to the received commodity information and sending the feedback information to the data processing end includes: The client is provided with an order feedback unit, which is used for relevant users to provide feedback in three directions: order time, process sequence and product taste. Three levels, high, medium and low, are set in each direction respectively. Corresponding feedback information is generated according to user selection and sent to the data processing end.
9. A food production safety monitoring and management system based on digital visualization according to claim 8, characterized in that: The data processing end obtains corresponding feedback information and operation data for analysis and processing, and the process of determining whether the corresponding feedback information meets the standard includes: The data processing terminal is provided with a feedback processing unit, which obtains user feedback information and monitors the merchant's generation process; The feedback processing unit is used to process the order time and process sequence; a time processing subunit and a process processing subunit are respectively provided therein; the time processing subunit obtains the order completion time and the time mark in the production process of each commodity information in the operation data, matches the two, obtains the sum of the time marks, compares the sum of the time marks with the order completion time, obtains the difference between the two, wherein an error interval is provided, and judges the system order time feedback level according to the error interval to which the difference between the two belongs, and judges the consistency between the system order time feedback level and the user feedback information; the process processing subunit obtains the marking data of the commodity data in the operation data, obtains the marking data and compares it with the stored process sequence, obtains the similarity between the two, sets the similarity comparison interval, judges the system process sequence feedback level of the corresponding process sequence according to the interval to which the similarity belongs, and judges the consistency between the system feedback level and the user feedback information; The feedback processing unit scores the user and the merchant respectively according to the consistency of the system feedback level and the user feedback information.
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