Session interface display method and device, equipment and storage medium

Abstract

The invention relates to a session interface display method and device, equipment and a storage medium, and belongs to the technical field of multimedia. The method comprises the following steps: displaying an interaction control on a multimedia resource in a process of displaying the multimedia resource on a multimedia interaction interface, so that a user triggers and displays a session interface through a triggering operation on the interaction control, thereby realizing one-key triggering and displaying of the session interface in a multimedia resource display process, and improving the user experience. The triggering operation process of the session interface is simplified, and the display efficiency of the session interface is improved.

Description

Technical Field

[0001] The present disclosure relates to the field of multimedia technology, and in particular to a method, device, equipment and storage medium for displaying a conversation interface. Background Art

[0002] With the development of multimedia technology, merchants can publish multimedia resources on multimedia publishing platforms to introduce products through multimedia resources, and users watch the multimedia resources published on the multimedia publishing platform through terminals to understand the products introduced by the multimedia resources.

[0003] Merchants can also have conversations with users through customer service accounts to provide users with consulting services related to products so that users can learn about products through conversations. This kind of conversation is generally conducted in a conversation interface. Currently, the display process of the conversation interface is as follows: when the terminal displays multimedia resources, the multimedia resources will provide store information of the merchant's online store. The user searches for the corresponding online store according to the store information, and triggers the terminal to display the interface of the online store, and then triggers the display of the conversation interface from the interface of the online store.

[0004] The display process of the above-mentioned conversation interface requires the user to first obtain the store information of the online store from the multimedia resources, and then trigger the terminal to display the conversation interface through a series of trigger operations, resulting in a complicated triggering process of the conversation interface and low display efficiency of the conversation interface. Summary of the invention

[0005] The present disclosure provides a method, device, equipment and storage medium for displaying a conversation interface, which can at least simplify the triggering operation process of the conversation interface. The technical solution of the present disclosure is as follows:

[0006] According to a first aspect of an embodiment of the present disclosure, a method for displaying a conversation interface is provided, including:

[0007] In the multimedia interactive interface, multimedia resources are displayed;

[0008] Displaying at least one interactive control on the multimedia resource displayed on the multimedia interactive interface, the interactive control being used to trigger a conversation with a first object, the first object being associated with the multimedia resource;

[0009] In response to a triggering operation on any one of the at least one interactive control, a conversation interface is displayed, where the conversation interface is used to conduct a conversation with the first object.

[0010] Optionally, displaying at least one interactive control on the multimedia resource displayed on the multimedia interactive interface includes:

[0011] Displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface;

[0012] A conversation box is displayed in a corresponding area of ​​the first interactive control on the multimedia resource, wherein at least one conversation message sent by the first object is displayed in the conversation box.

[0013] Optionally, displaying a conversation box in a corresponding area of ​​the first interactive control on the multimedia resource includes:

[0014] A conversation box is displayed in a corresponding area of ​​the first interactive control on the multimedia resource, and a plurality of conversation messages sent by the first object are played in a carousel in the conversation box.

[0015] Optionally, after displaying the conversation box, the method further includes:

[0016] In response to a triggering operation on the conversation box, the conversation interface is displayed.

[0017] Optionally, displaying at least one interactive control on the multimedia resource displayed on the multimedia interactive interface includes:

[0018] Displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface;

[0019] In a corresponding area of ​​the first interactive control on the multimedia resource, candidate consulting information related to a second object is displayed, where the second object is the content described by the multimedia resource.

[0020] Optionally, after displaying the candidate consultation information related to the second object, the method further includes:

[0021] In response to a triggering operation on the candidate consultation information, the conversation interface is displayed.

[0022] Optionally, the at least one interactive control also includes a second interactive control.

[0023] Optionally, displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface includes:

[0024] The second interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and after a first period of time, the first interactive control is displayed.

[0025] Optionally, the second interactive control and the first interactive control have different forms, and / or the second interactive control and the first interactive control have different display positions on the multimedia resource.

[0026] Optionally, a virtual image of the conversation user is displayed in the first interactive control, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

[0027] Optionally, displaying at least one interactive control on the multimedia resource displayed on the multimedia interactive interface includes:

[0028] A second interactive control among the at least one interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

[0029] Optionally, after displaying the second interactive control in the at least one interactive control, the method further includes:

[0030] In the second interactive control, at least one key information of a second object is displayed, where the second object is the content described by the multimedia resource.

[0031] Optionally, displaying at least one key information of the second object in the second interactive control includes:

[0032] In the second interactive control, multiple key information of the second object are played in a carousel.

[0033] Optionally, the background color of the at least one interactive control is the same as or similar to a theme color of the multimedia resource.

[0034] According to a second aspect of an embodiment of the present disclosure, there is provided a display device for a conversation interface, including:

[0035] A first display unit is configured to be executed in the multimedia interactive interface to display multimedia resources;

[0036] A second display unit is configured to display at least one interactive control on the multimedia resource displayed on the multimedia interactive interface, wherein the interactive control is used to trigger a conversation with a first object, wherein the first object is associated with the multimedia resource;

[0037] The third display unit is configured to display a conversation interface in response to a triggering operation on any one of the at least one interactive control, where the conversation interface is used to conduct a conversation with the first object.

[0038] Optionally, the second display unit includes:

[0039] A first display subunit is configured to execute on the multimedia resource displayed on the multimedia interactive interface and display a first interactive control among the at least one interactive control;

[0040] The second display subunit is configured to execute in a corresponding area of ​​the first interactive control on the multimedia resource to display a conversation box, wherein at least one conversation message sent by the first object is displayed in the conversation box.

[0041] Optionally, the second display subunit is configured to perform:

[0042] A conversation box is displayed in a corresponding area of ​​the first interactive control on the multimedia resource, and a plurality of conversation messages sent by the first object are played in a carousel in the conversation box.

[0043] Optionally, the third display unit is further configured to execute:

[0044] In response to a triggering operation on the conversation box, the conversation interface is displayed.

[0045] Optionally, the second display unit is configured to perform:

[0046] Displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface;

[0047] In a corresponding area of ​​the first interactive control on the multimedia resource, candidate consulting information related to a second object is displayed, where the second object is the content described by the multimedia resource.

[0048] Optionally, the third display unit is further configured to execute:

[0049] In response to a triggering operation on the candidate consultation information, the conversation interface is displayed.

[0050] Optionally, the at least one interactive control also includes a second interactive control.

[0051] Optionally, the second display unit is configured to execute:

[0052] The second interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and after a first period of time, the first interactive control is displayed.

[0053] Optionally, the second interactive control and the first interactive control have different forms, and / or the second interactive control and the first interactive control have different display positions on the multimedia resource.

[0054] Optionally, a virtual image of the conversation user is displayed in the first interactive control, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

[0055] Optionally, the second display unit is configured to perform:

[0056] A second interactive control among the at least one interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

[0057] Optionally, the second display unit is further configured to execute:

[0058] In the second interactive control, at least one key information of a second object is displayed, where the second object is the content described by the multimedia resource.

[0059] Optionally, the second display unit is further configured to execute:

[0060] In the second interactive control, multiple key information of the second object are played in a carousel.

[0061] Optionally, the background color of the at least one interactive control is the same as or similar to a theme color of the multimedia resource.

[0062] According to a third aspect of an embodiment of the present disclosure, there is provided an electronic device, including:

[0063] one or more processors;

[0064] one or more memories for storing the one or more processor-executable instructions;

[0065] The one or more processors are configured to execute the method for displaying a session interface in any possible implementation of the first aspect.

[0066] According to a fourth aspect of an embodiment of the present disclosure, a computer-readable storage medium is provided. When at least one instruction in the computer-readable storage medium is executed by one or more processors of an electronic device, the electronic device is enabled to execute a method for displaying a conversation interface in any possible implementation of the above-mentioned first aspect.

[0067] According to a fifth aspect of an embodiment of the present disclosure, a computer program product is provided, comprising one or more instructions, wherein the one or more instructions can be executed by one or more processors of an electronic device, so that the electronic device can execute the method for displaying a conversation interface in any possible implementation of the above-mentioned aspect.

[0068] The technical solution provided by the embodiments of the present disclosure brings at least the following beneficial effects:

[0069] By displaying interactive controls on multimedia resources during the display of multimedia resources on the multimedia interactive interface, users can trigger the display of the session interface by triggering the interactive controls, thereby realizing one-click triggering of the display of the session interface during the display of multimedia resources, simplifying the triggering operation process of the session interface and improving the display efficiency of the session interface.

[0070] It is to be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the present disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0071] The drawings herein are incorporated into and constitute a part of the specification, illustrate embodiments consistent with the present disclosure, and together with the description are used to explain the principles of the present disclosure, and do not constitute improper limitations on the present disclosure.

[0072] Figure 1 is a schematic diagram of an implementation environment of a method for displaying a conversation interface according to an exemplary embodiment;

[0073] Figure 2 is a flowchart of a method for displaying a conversation interface according to an exemplary embodiment;

[0074] Figure 3 is a schematic diagram of a multimedia interactive interface according to an exemplary embodiment;

[0075] Figure 4 is a display schematic diagram of a first interactive control according to an exemplary embodiment;

[0076] Figure 5 is a schematic diagram showing another display of a first interactive control according to an exemplary embodiment;

[0077] Figure 6 is a schematic diagram showing a display of a second interactive control according to an exemplary embodiment;

[0078] Figure 7 is a flowchart of another method for displaying a conversation interface according to an exemplary embodiment;

[0079] Figure 8 is a schematic diagram showing another display of a first interactive control according to an exemplary embodiment;

[0080] Fig. 9 is a schematic diagram showing another display of a first interactive control according to an exemplary embodiment;

[0081] Fig.10 is a flowchart of another method for displaying a conversation interface according to an exemplary embodiment;

[0082] Fig.11 is a schematic diagram showing another display of a second interactive control according to an exemplary embodiment;

[0083] Fig.12 is a flowchart of another method for displaying a conversation interface according to an exemplary embodiment;

[0084] Fig.13 is a display schematic diagram of a first interactive control and a second interactive control according to an exemplary embodiment;

[0085] Fig.14 is a display schematic diagram of another first interactive control and a second interactive control according to an exemplary embodiment;

[0086] Fig.15 is a structural block diagram of a display device for a conversation interface according to an exemplary embodiment;

[0087] Fig.16 is a structural block diagram of an electronic device according to an exemplary embodiment;

[0088] Fig.17 It is a schematic structural diagram of another electronic device according to an exemplary embodiment. DETAILED DESCRIPTION

[0089] In order to enable ordinary persons in the art to better understand the technical solutions of the present disclosure, the technical solutions in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the accompanying drawings.

[0090] It should be noted that the terms "first", "second", etc. in the specification and claims of the present disclosure and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of the present disclosure described herein can be implemented in an order other than those illustrated or described herein. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present disclosure. Instead, they are merely examples of devices and methods consistent with some aspects of the present disclosure as detailed in the appended claims.

[0091] The user information involved in the present disclosure may be information authorized by the user or fully authorized by all parties.

[0092] In some embodiments, the meanings of A and / or B include: A and B, A, B.

[0093] Below, some nouns involved in the present disclosure are introduced.

[0094] Multimedia application: refers to an application that supports publishing and displaying multimedia resources. Displaying multimedia resources includes displaying and / or playing multimedia resources. Multimedia applications include, but are not limited to: at least one of short video applications, audio and video applications, shopping applications, food delivery applications, travel applications, game applications, or social applications.

[0095] Multimedia resources: can be composed of at least one type of multimedia material, the type of multimedia material includes at least one of video, image, text or copywriting. Multimedia resources can be videos or not. Here, the present disclosure does not limit the types of multimedia resources.

[0096] Figure 1 is a schematic diagram of an implementation environment of a method for displaying a conversation interface according to an exemplary embodiment. Figure 1 The implementation environment includes at least one terminal 101 and a server 102. The terminal 101 is directly or indirectly connected to the server 102 via a wired network or a wireless network. The connection method between the terminal 101 and the server 102 is not limited in the embodiment of the present disclosure.

[0097] The terminal 101 is a user device, and the terminal 101 may be at least one of a smart phone, a tablet computer, an e-book reader, a music player, a personal computer, a laptop computer, a desktop computer, an extended reality (Extended Reality, XR) device, and a wearable device. Here, the embodiment of the present disclosure does not limit the device type of the terminal 101. Figure 1 Three terminals 101 are shown, but the number of terminals 101 is not limited to 3, and may be less than 3 or more than 3. Here, the embodiment of the present disclosure does not limit the number of terminals 101 in the implementation environment.

[0098] The multimedia application is installed and run on the terminal 101. The first user logs in to the multimedia application on the terminal 101 through a certain user account, publishes multimedia resources on the multimedia application (i.e., the multimedia publishing platform), and introduces the second object to the second user through the multimedia resources published on the multimedia application. Among them, the first user refers to any user who publishes multimedia resources on the multimedia application, and may be the producer of the multimedia resources or the merchant who sells the second object. Here, the embodiment of the present disclosure does not limit the identity of the first user. The second user refers to any user who views the multimedia resources through the multimedia application. The second object is the content described by the multimedia resource. The second object may be any object promoted or introduced by the multimedia resource. The second object may be an item, product, commodity, service, live broadcast room or video, etc. Here, the embodiment of the present disclosure does not limit the type of the second object.

[0099] The second user can log in to the multimedia application on the terminal 101 through a certain user account and watch the multimedia resources through the multimedia application. In other embodiments, the second user can watch the multimedia resources in the media application without logging in to the multimedia application through a user account. In order to distinguish the user account of the first user from the user account of the second user, the user account of the first user is referred to as the first user account, and the user account of the second user is referred to as the second user account.

[0100] Exemplarily, the process of the second user viewing the multimedia resource through the multimedia application can be: after the second user performs a startup operation on the multimedia application, the operating system of the terminal 101 starts the multimedia application in the background, and after the multimedia application is started, the terminal 101 displays the multimedia interactive interface of the multimedia application, and displays the multimedia resource in the multimedia resource interactive interface, so that the second user can learn about the second object described by the multimedia resource. In the process of displaying the multimedia resource, the terminal can also display an interactive control on the multimedia resource to provide the second user with an entrance to the conversation interface through the interactive control. The second user triggers the interactive control to trigger the terminal 101 to display the conversation interface associated with the multimedia resource, so that the second user can consult the information related to the second object in the conversation interface, thereby realizing one-key triggering to display the conversation interface, simplifying the triggering operation process of the conversation interface, and improving the display efficiency of the conversation interface.

[0101] The server 102 is used to provide background services for multimedia applications running on the terminal 101. The server 102 includes at least one of a single server, multiple servers, a cloud computing platform, or a virtualization center. Optionally, the server 102 undertakes the main computing work, and the terminal 101 undertakes the secondary computing work; or, the server 102 undertakes the secondary computing work, and the terminal 101 undertakes the main computing work; or, the server 102 and the terminal 101 adopt a distributed computing architecture for collaborative computing.

[0102] Figure 2 is a flowchart of a method for displaying a conversation interface according to an exemplary embodiment. Figure 2 The method for displaying the conversation interface is applied to an electronic device. The following description will be given by taking the electronic device as a terminal as an example. The method for displaying the conversation interface includes the following steps.

[0103] In step 201, the terminal displays multimedia resources in a multimedia interactive interface.

[0104] Among them, the terminal can be any terminal 101 introduced above, the multimedia resource is any multimedia resource published by any first user on the multimedia application, and the content described by the multimedia resource is called the second object. The multimedia resources, the first user and the second object have been introduced above and will not be repeated here.

[0105] The multimedia interactive interface is the human-computer interaction interface of the multimedia application. The multimedia interactive interface can be any functional interface of the multimedia application, such as the opening interface (i.e., the opening screen interface), the video playback interface, the main interface, the search interface, or the information flow interface.

[0106] The multimedia interactive interface is used to display multimedia resources. For example Figure 3 The multimedia interactive interface 300 shown includes multimedia display areas 31-33, each of which is used to display at least one multimedia resource. Figure 3 Three multimedia resource display areas are shown, but the number of multimedia resource display areas is not limited to three, and can be less than three or more than three. Here, the embodiment of the present disclosure does not limit the number of multimedia resource display areas in the multimedia interactive interface 300.

[0107] Taking the multimedia display area 31 as an example, the multimedia display area 31 includes multimedia resources 311, account information 312 and a third interactive control 313, wherein the multimedia resources 311 are multiple media resources displayed in the multimedia display area 31, and the account information 312 includes relevant information of the first user account associated with the media resources 311, such as at least one of the avatar, name or signature information associated with the first user account, and the disclosed embodiment does not limit the content of the account information 312. The first user account can also provide the second user with consulting services related to the second object described by the multimedia resource 311, and the consulting service can be provided through a conversation interface, and the second user (i.e., the user who uses the terminal to view the multimedia resource) can consult the content related to the second object in the conversation interface by sending a conversation message.

[0108] The third interactive control 313 is the entrance to the online store or sales interface to which the second object belongs. The second user can trigger the third interactive control 313, and the terminal responds to the trigger operation to display the store interface of the online store or the sales interface.

[0109] Optionally, the third interactive control 313 is an entrance to the conversation interface. The third interactive control 313 is used to trigger a conversation with the first object. The first object is associated with the multimedia resource 311. The first object can be a customer service account associated with the multimedia resource 311. The customer service account is used to provide customer service for the second user. The second user can consult the customer service account for relevant information about the second object in the form of a conversation message on the conversation interface. The customer service account and the first user account to which the multimedia resource 311 belongs can be the same account or different accounts. In the case where the first object is a customer service account, the conversation interface is a customer service conversation interface, which is used to provide customer service conversation services.

[0110] The account information 312 and the third interactive control 313 are optional components in the multimedia display area 31 . In other embodiments, the multimedia display area 31 does not include at least one of the account information 312 and the third interactive control 313 .

[0111] Next, taking the multimedia interactive interface 300 as an example, the process of displaying multimedia resources in the multimedia interactive interface by the terminal is introduced as follows.

[0112] The second user can perform an operation on the multimedia interactive interface 300 on the multimedia application in the terminal, and the terminal responds to the operation by displaying the multimedia interactive interface 300 and displaying the multimedia resources 311 in the multimedia display area 31 of the multimedia interactive interface 300. The operation can be an opening operation, a switching operation or a refreshing operation on the multimedia interactive interface 300. The opening operation is used to open the multimedia interactive interface 300, the switching operation is used to switch from any functional interface of the multimedia application to the multimedia interactive interface 300, and the refreshing operation is used to refresh the multimedia interactive interface 300, that is, to refresh the content displayed in the multimedia interactive interface 300. By performing the opening operation, the switching operation or the refreshing operation on the multimedia interactive interface 300, the terminal can be controlled to play multimedia resources on the multimedia interactive interface 300 to improve human-computer interaction.

[0113] The display method of multimedia resource 311 depends on the type of multimedia resource 311. For example, if multimedia resource 311 is a picture, the terminal displays multimedia resource 311 in multimedia display area 31. If multimedia resource 311 is a video, the terminal displays and plays multimedia resource 311 in multimedia display area 31.

[0114] In the case where the multimedia display area 31 includes the third interactive control 313, a prompt message is displayed in the third interactive control 313, and the prompt message is used to prompt the trigger operation of the third interactive control 313. The prompt message can be text information, such as the prompt message "Learn more details". Based on the prompt of the prompt message, the second user can trigger the third interactive control 313. In response to the trigger operation of the third interactive control 313, the terminal displays a conversation interface so that the second user can have a conversation with the first object in the conversation interface. Among them, the display process of the conversation interface is described in detail in the following step 203, which will not be repeated here. Any trigger operation involved in the present disclosure can be a click operation, a sliding operation, or an operation of triggering an interactive control through a voice command. Here, the embodiment of the present disclosure does not limit the trigger operation.

[0115] During the process of displaying multimedia resources 311 on the multimedia interactive interface 300, the third interactive control 313 is displayed in the multimedia interactive interface 300 so that the second user can trigger the display of the session interface by triggering the third interactive control 313, thereby realizing one-click triggering of the display of the session interface during the multimedia resource display process, simplifying the triggering operation process of the session interface and improving the display efficiency of the session interface.

[0116] In the scenario where the conversation interface is a customer service conversation interface, in the conversation interface, the second user can consult the customer service account for information related to the first object, thereby improving the information transmission efficiency of the conversation interface. However, the display method of the third interactive control 313 in the multimedia interactive interface 300 still has the following three aspects that can be optimized.

[0117] First, in terms of display style, only one session interface entrance, namely the third interactive control 313, is displayed in the multimedia interactive interface 300, resulting in a single display style of the session interface entrance.

[0118] Secondly, in terms of content presentation, since the area of ​​the third interactive control 313 is relatively small, the amount of information displayed by the third interactive control 313 is limited, resulting in low information transmission efficiency of the multimedia interactive interface 300. For example, due to the area of ​​the third interactive control 31, the prompt message displayed in the third interactive control 31 is "Learn more", and the amount of information of "Learn more" is relatively small, which is not conducive to the second user understanding that the third interactive control 31 is the entrance to the conversation interface, so the expected prompt effect cannot be achieved, resulting in low information transmission efficiency of the multimedia interactive interface 300.

[0119] Thirdly, in terms of interactive experience, the second user can only trigger the customer service conversation interface by interacting with the third interactive control 313, which is the conversation interface entrance. This is less interesting and the second user experience is monotonous.

[0120] The method provided in the embodiment of the present disclosure can display other interactive controls on the multimedia resource through the following step 202, so that the second user can trigger the conversation interface through the other interactive controls, enrich the display style of the conversation interface entrance in the multimedia interactive interface, and provide more choices in the interactive experience, thereby increasing the fun of the conversation interface triggering process.

[0121] In step 202, the terminal displays at least one interactive control on the multimedia resource displayed on the multimedia interactive interface, where the interactive control is used to trigger a conversation with a first object, where the first object is associated with the multimedia resource.

[0122] Among them, the multimedia resource is any multimedia resource in the multimedia interactive interface, for example, the multimedia resource is the multimedia resource that is pinned to the top in the multimedia interactive interface. Of course, the multimedia resource can also be a multimedia resource that is not pinned to the top in the multimedia interactive interface, wherein the pinned multimedia resource refers to the multimedia resource that is first in the order from top to bottom in the multimedia interactive interface, such as multimedia resource 311 in multimedia interactive interface 300.

[0123] The first object may be a customer service account associated with the multimedia resource. The customer service account is used to provide customer service to the second user. A conversation with the first object is also a customer service conversation. The first object may also be other types of user accounts other than the customer service account. Here, the disclosed embodiment does not limit the type of the first object.

[0124] Each of the at least one interactive control is a session interface entry, and the session interface entry is a component that triggers the display of the session interface. The at least one interactive control includes at least one of a first interactive control and a second interactive control. For example, when there is one interactive control, the interactive control is the first interactive control or the second interactive control, and when there are multiple interactive controls, the multiple interactive controls include the first interactive control and the second interactive control.

[0125] The first interactive control can be displayed in the first area or the second area on the multimedia resource. In other words, the first area and the second area are areas on the multimedia resource displayed on the multimedia interactive interface for displaying the first interactive control. The first area and the second area can be different areas on the multimedia resource. For example, Figure 4 In the multimedia interactive interface 300 shown, a first interactive control 41 is displayed in the first area 40. Figure 5 In the multimedia interactive interface 300 shown, the first interactive control 41 is displayed in the second area 50 , and the first area 40 and the second area 50 are different areas.

[0126] Figure 4The first area 40 is taken as an example of the lower area on the multimedia resource 311. In other embodiments, the first area 40 may also be other areas on the multimedia resource 311 except the lower area, such as the upper area, the left area or the right area, wherein the upper area, the left area, the right area and the lower area on the multimedia resource 311 are respectively areas on the multimedia resource 311 close to the upper boundary, the left boundary, the right boundary and the lower boundary of the multimedia resource 311. Figure 5 The second area 50 is taken as an example of the right area on the multimedia resource 311. In other embodiments, the second area 50 may also be other areas on the multimedia resource 311 except the right area, such as the upper area, the left area or the lower area. Here, the embodiments of the present disclosure do not limit the positions of the first area and the second area on the multimedia resource.

[0127] The second interactive control can be displayed in a third area on the multimedia resource. In other words, the third area is also the area on the multimedia resource where the second interactive control is displayed. The third area can be any area on the multimedia resource, for example, Figure 6 In the multimedia interactive interface 300 shown, the second interactive control 61 is displayed in the third area 60, and the third area 60 is the lower area on the multimedia resource 311, but the third area 60 is not limited to the lower area, and can also be the upper area, left area or right area of ​​the multimedia resource 31. Here, the embodiment of the present disclosure does not limit the position of the third area on the multimedia resource.

[0128] It should be noted that, in the drawings involved in the embodiments of the present disclosure, dotted boxes are used to represent the first area 40, the second area 50 and the third area 60, but in actual applications, the multimedia interactive interface may not display the dotted boxes.

[0129] For any interactive control among the first interactive control and the second interactive control, when the interactive control is displayed in the lower area or the right area on the multimedia resource, the position of the interactive control in the multimedia interactive interface is ergonomic, so that the second user can trigger the interactive control, thereby improving the interactive experience.

[0130] The first interactive control and the second interactive control are different interactive controls, and the difference may include that the second interactive control and the first interactive control have different forms, and / or that the second interactive control and the first interactive control have different display positions on the multimedia resource. The difference in the forms of the first interactive control and the second interactive control may be manifested as: the first interactive control and the second interactive control have different shapes and / or different display contents.

[0131] Take the first interactive control and the second interactive control as examples. Figure 4 and Figure 5 In the multimedia interactive interface 300 shown, the first interactive control 41 is circular. Figure 6 In the illustrated multimedia interactive interface 300, the second interactive control 61 is a rectangle. Of course, the shape of the first interactive control 41 is not limited to a circle, but can be other shapes besides a circle, and the shape of the second interactive control 61 is not limited to a rectangle, but can be other shapes besides a rectangle. Here, the shapes of the first interactive control 41 and the second interactive control 61 are not limited in the embodiment of the disclosure.

[0132] The first interactive control and the second interactive control have different forms, which can enrich the display style of the conversation interface entrance in the multimedia interactive interface to improve the user experience.

[0133] The difference in display content between the first interactive control and the second interactive control can be manifested as: the first interactive control displays a virtual image of the conversation user, and the second interactive control displays prompt information. The conversation user refers to a user who can participate in the conversation in the conversation interface. For example, the conversation user is a customer service user. Figure 4 As shown, a virtual image 42 of a customer service user is displayed in the first interactive control 41. The prompt information in the second interactive control is used to prompt a trigger operation on the second interactive control, such as Figure 6 As shown, the prompt information 62 in the second interactive control 61 is “click to learn more”.

[0134] By displaying the virtual image of the conversation user on the first interactive control 41, it can be vividly prompted that the first interactive control can trigger the conversation interface, which can achieve the prompt effect of the deadline and improve the information transmission efficiency of the multimedia interactive interface 300. The second interactive control 61 is larger than the area of ​​the third interactive control 313, so that the second interactive control 61 can carry more information. Compared with the prompt information displayed in the third interactive control 313, the prompt information 62 in the second interactive control 61 prompts richer content, which can achieve the desired prompt effect and improve the information transmission efficiency of the multimedia interactive interface 300. The first interactive control 41 and the second interactive control 61 can achieve the desired prompt effect by displaying different content, thereby further improving the information transmission efficiency of the multimedia interactive interface 300.

[0135] The display positions of the first interactive control and the second interactive control on the multimedia resource may be the same or different. Figure 6 In the multimedia interactive interface 300 shown, the second interactive control 61 is displayed in the third area 60. Assuming that the first interactive control 41 is displayed in Figure 4The first area 40 in the multimedia resource 311 is the same area as the third area 60. In this case, the first interactive control 41 and the second interactive control 61 are displayed at the same position on the multimedia resource 311. For example, the first interactive control 41 is displayed on the multimedia resource 311. Figure 5 The second area 50 in the figure, the second area 50 and the third area 60 are different areas. At this time, the display positions of the first interactive control 41 and the second interactive control 61 on the multimedia resource 311 are different.

[0136] The display positions of the first interactive control and the second interactive control are different, which can enrich the display style of the conversation interface entrance in the multimedia interactive interface to further improve the user experience.

[0137] Optionally, the background color of the at least one interactive control may be different from the theme color of the multimedia resource, or the background color of the at least one interactive control may be the same as or similar to the theme color of the multimedia resource.

[0138] The theme color of the multimedia resource may be the main color on the multimedia resource screen or the main color of the second object associated with the multimedia resource. If the second object participates in an activity, the theme color may be the same or similar to the theme color of the activity to increase the atmosphere of the activity.

[0139] Before the terminal displays the multimedia resource, the server may configure a background color for the at least one interactive control based on the theme color of the multimedia resource, so that the background color of the at least one interactive control is the same as or similar to the theme color of the multimedia resource. Subsequently, when the at least one interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, the terminal displays the at least one interactive control according to the background color configured for the at least one interactive control.

[0140] The background color of the at least one interactive control is the same as or similar to the theme color of the multimedia resource, so that the background color of the at least one interactive control echoes the color of the screen of the multimedia resource or the second object introduced in the screen, so that the colors on the interface remain consistent or similar, and the aesthetic feeling of the at least one interactive control on the multimedia resource is enhanced. Of course, in other embodiments, the background color of the at least one interactive control may also be different from or dissimilar to the theme color of the multimedia resource, which is not limited in the embodiments of the present disclosure.

[0141] In step 203, the terminal displays a conversation interface in response to a triggering operation on any one of the at least one interactive controls, where the conversation interface is used to conduct a conversation with the first object.

[0142] For any interactive control of the at least one interactive control, the second user triggers the interactive control, and the terminal displays the conversation interface in response to the triggering operation. Thus, the conversation interface can be displayed by one-click triggering through the interactive control, which simplifies the triggering operation process of the conversation interface and improves the display efficiency of the conversation interface.

[0143] The display mode of the conversation interface is, for example, that the terminal uses the conversation interface as a floating window and displays the conversation interface floating on the multimedia interactive interface. At this time, the conversation interface may completely cover the multimedia interactive interface or may not completely cover the multimedia interactive interface. Alternatively, the terminal switches the multimedia interactive interface to the conversation interface.

[0144] After the conversation interface is displayed, the second user conducts a conversation with the first object in the conversation interface through the terminal. For example, on the conversation interface, a conversation message is sent to the first object, and the first object can also send a conversation message to the second user on the conversation interface. The conversation message sent by the second user can be used to inquire about information related to the second object, or it can also be used to inquire about other information. The conversation message sent by the first object can be information that the user using the first object answers the second user's inquiry, or it can be other information. Here, the embodiment of the present disclosure does not limit the content of the conversation message in the reply interface.

[0145] The method provided by the embodiment of the present disclosure displays interactive controls on multimedia resources during the process of displaying multimedia resources on a multimedia interactive interface, so that a user can trigger the display of a conversation interface by triggering the interactive controls, thereby realizing one-click triggering of the display of the conversation interface during the display of multimedia resources, simplifying the triggering operation process of the conversation interface and improving the display efficiency of the conversation interface.

[0146] for Figure 2 The at least one interactive control involved in the embodiment includes a first interactive control, at least one interactive control includes a second interactive control, or at least one interactive control includes a first interactive control and a second interactive control. For these three situations, Figures 7 to 14 ,right Figure 2 The illustrated embodiments are further illustrative.

[0147] Next, combine Figures 7 to 9 Taking the display of the first interactive control in the multimedia interactive interface as an example, the display method of the conversation interface provided by the embodiment of the present disclosure is introduced. Figure 7 is a flowchart of another method for displaying a conversation interface according to an exemplary embodiment. Figure 7 The method for displaying the conversation interface is applied to an electronic device. The following description will be given by taking the electronic device as a terminal as an example. The method for displaying the conversation interface includes the following steps.

[0148] In step 701, the terminal displays multimedia resources in a multimedia interactive interface.

[0149] Among them, this step 701 is the same as the above-mentioned step 201, and here, the embodiment of the present disclosure will not repeat step 201.

[0150] In step 702, the terminal displays a first interactive control on the multimedia resource displayed on the multimedia interactive interface, where the first interactive control is used to trigger a conversation with a first object, and the first object is associated with the multimedia resource.

[0151] Here, this step 702 is a possible implementation of the above step 202. For the introduction of the first interactive control, the multimedia resource and the first object, please refer to the above step 202, which will not be repeated here.

[0152] by Figure 4 Taking the multimedia interactive interface 300 as an example, the terminal displays a first interactive control 41 in a first area 40 on the multimedia resource 311 displayed on the multimedia interactive interface 300 .

[0153] Then Figure 5 Taking the multimedia interactive interface 300 shown as an example, the terminal displays the first interactive control 41 in the second area 50 on the multimedia resource 311 displayed on the multimedia interactive interface 300 .

[0154] In step 703, the terminal displays a conversation box in a region corresponding to the first interactive control on the multimedia resource, wherein at least one conversation message sent by the first object is displayed in the conversation box.

[0155] The first object is associated with the multimedia resource. For the introduction of the first object, please refer to the above step 202. The corresponding area of ​​the first interactive control on the multimedia resource refers to the area on the multimedia resource for displaying the first interactive control, such as the first area 40 or the second area 50.

[0156] The first object may send one or more conversation messages. Here, the embodiment of the present disclosure does not limit the number of conversation messages sent by the first object. For any conversation message sent by the first object, the conversation message may be a question message sent by the first object to the second user. For example, the conversation message is "Hello, how can I help you?" The second user can answer the conversation message to participate in the conversation. The conversation message may also be a prompt message for prompting to trigger the conversation by triggering the conversation box. For example, the conversation message is "Click to learn more about consulting and customized services~", so that the second user can trigger the conversation by triggering the conversation box.

[0157] by Figure 8 Taking the multimedia resource 311 displayed on the multimedia interactive interface 300 as an example, the first interactive control 41 is first displayed in the first area 40 on the multimedia resource 311, and after the second time period, the conversation box 43 is displayed in the first area 40, and the conversation box 43 includes a conversation message 44. The second time period can be set according to the actual application scenario, and the second time period is not limited in the embodiment of the present disclosure. Figure 8 The example of first displaying the first interactive control 41 and then displaying the conversation box 42 is shown. In other embodiments, the terminal may also display the first interactive control 41 and the conversation box 43 in the first area 40 at the same time. The embodiment of the present disclosure does not limit the display order of the first interactive control 41 and the conversation box 43.

[0158] In the case where there are multiple conversation messages sent by the first object, the terminal can display the multiple conversation messages in the conversation box at the same time. Alternatively, the terminal displays the conversation messages in the conversation box in the form of a carousel. Exemplarily, the terminal displays the conversation box in the corresponding area of ​​the first interactive control on the multimedia resource, and in the conversation box, the multiple conversation messages sent by the first object are carouseled. Figure 8 Taking the multimedia interactive interface 300 as an example, after displaying the conversation box 43, after the third time period, the conversation message 44 in the conversation box 43 is switched to the conversation message 45 sent by the first object, so as to realize the carousel of the conversation message. The third time period is the time interval for carouseling the conversation message in the conversation box, and the third time period can be set according to the actual application scenario. Here, the embodiment of the present disclosure does not limit the third time period. Figure 8 The example of the first object carousel-playing two conversation messages in the conversation box 43 is used for illustration, but the number of conversation messages carouseled is not limited to two, and can be more than two. If the number of conversation messages carouseled exceeds two, the terminal can carousel other conversation messages in the same manner as the conversation messages 44-45, which will not be repeated here.

[0159] By playing multiple conversation messages sent by the first object in a conversation box, the conversation box can carry more conversation information, and the screen of the multimedia resource where the conversation box is located can carry more information, thereby improving the information transmission efficiency and resource utilization in the multimedia resource display process.

[0160] Optionally, the conversation box also supports triggering operations, and the second user can also perform a triggering operation on the conversation box. In response to the triggering operation on the conversation box, the terminal executes the step of displaying the conversation interface in step 203 above to provide more options for the second user to trigger the conversation interface.

[0161] Optionally, the first area where the first interactive control is located may be an entrance to the conversation interface, and the second user may perform a trigger operation on any position in the first area, and the terminal responds to the trigger operation on any position in the first area by performing the step of displaying the conversation interface in the above step 203. Since the area of ​​the first area is larger than the area of ​​the first interactive control and the area of ​​the conversation box, triggering the conversation interface through the first area can provide more options for the second user to trigger the conversation interface, and also facilitate the second user's operation.

[0162] The above steps 702 and 703 are a possible implementation of the above step 202. In another possible implementation, the above step 703 may also be replaced by the following steps: the terminal displays candidate consulting information related to the second object in the corresponding area of ​​the first interactive control on the multimedia resource.

[0163] Among them, the second object is the content described by the multimedia resource. The candidate consulting information is the questions that the second user may ask during the conversation provided by the first object. The questions that the second user may ask during the conversation are related to the second object. Taking the second object as xx as an example, the candidate consulting information can be "How to use xxx?", and taking the second object xx participating in a preferential activity as an example, the candidate consulting information can be "How to get the discount", and taking the second object xx as an example of decoration design, there are many options for decoration design, and the candidate consulting information can be "What is the new plan" or simply "new plan". There can be at least one candidate consulting information. Here, the embodiment of the present disclosure does not limit the number of candidate consulting information.

[0164] by Fig. 9 Taking the multimedia resource 311 displayed on the multimedia interactive interface 300 as an example, the first interactive control 41 is displayed in the second area 50 on the multimedia resource 311. After the fourth time period, the candidate consulting information 51-52 is displayed in the second area 50 on the multimedia resource 311. The fourth time period can be set according to the actual application scenario, and the fourth time period is not limited in the embodiment of the present disclosure. Fig. 9 The example of first displaying the first interactive control 41 and then displaying the candidate consulting information 51-52 is shown. In other embodiments, such as Figure 5 As shown, the terminal may also simultaneously display the first interactive control 41 and the candidate consulting information 51 - 52 in the second area 50 . The embodiment of the present disclosure does not limit the display order of the first interactive control and the candidate consulting information.

[0165] Regarding the display order of the multimedia resource and the first interactive control, the terminal may display the multimedia resource and the first interactive control simultaneously in the multimedia interactive interface, or may not display the multimedia resource and the first interactive control simultaneously. Figure 5 , Figure 8 or Fig. 9 For example, the terminal displays multimedia resource 311 in multimedia interactive interface 300, and first interactive control 41 is also displayed on multimedia resource 311. Alternatively, the terminal first displays multimedia resource 311 in multimedia interactive interface 300, and after a certain period of time, displays first interactive control 41 on the displayed multimedia resource 311.

[0166] Before the second user enters the conversation, candidate consultation information is displayed in the area corresponding to the first interactive control so that the second user can conduct relevant question consultation based on the candidate consultation information when conversing with the first object. Manual input is not required by the second user, thereby improving the information transmission efficiency and user experience of the multimedia interactive interface.

[0167] Fig. 9 and Figure 5 It is shown by taking the example of displaying two candidate consulting information at the same time. In another possible implementation, when there are multiple candidate consulting information, the terminal can rotate the multiple candidate consulting information related to the second object in the corresponding area of ​​the first interactive control in the form of a carousel. Taking the corresponding area of ​​the first interactive control as the second area as an example, the second area includes a first sub-area, and the multiple candidate consulting information are rotated in the first sub-area. For example, the first candidate consulting information is first displayed in the first sub-area, and after the fifth time period, the first candidate consulting information in the first sub-area is switched to the second candidate consulting information, wherein the first sub-area is any area in the second area except the first interactive control, the first candidate consulting information and the second candidate consulting information are any two candidate consulting information among the multiple candidate consulting information, and the fifth time period is the display time of each candidate consulting information in the first sub-area each time. The fifth time period can be set according to the actual application scenario. Here, the fifth time period is not limited in the embodiment of the present disclosure.

[0168] Optionally, if the length of the first sub-area is smaller than the length of any candidate consulting information, when the candidate consulting information is displayed in the first sub-area, the terminal may also display multiple information segments in the candidate consulting information in a carousel, wherein each information segment is a portion of the content in the candidate resource information. The carousel method of multiple information segments may refer to the carousel method of the candidate consulting information and will not be repeated here.

[0169] By rotating multiple pieces of candidate resource information in the first sub-area, the first sub-area can carry more candidate resource information, and the screen of the multimedia resource in the first sub-area can carry more information, thereby improving the information transmission efficiency and resource utilization rate in the multimedia resource display process. By rotating the information segments of the candidate resource information in the first sub-area, it is possible to display longer candidate resource information in the first sub-area with a limited area, and the screen of the multimedia resource in the first area can carry more information, thereby improving the information transmission efficiency and resource utilization rate in the multimedia resource display process.

[0170] Optionally, the candidate consulting information also supports trigger operations, and the second user can also perform a trigger operation on any candidate consulting information. In response to the trigger operation on the candidate consulting information, the terminal executes the step of displaying the session interface in the above step 203 to provide more options for the second user to trigger the session interface.

[0171] Optionally, the second area where the first interactive control is located may be an entrance to the conversation interface, and the second user may perform a trigger operation on any position in the second area, and the terminal responds to the trigger operation on any position in the second area by performing the step of displaying the conversation interface in the above step 203. Since the area of ​​the second area is larger than that of the first interactive control, triggering the conversation interface through the second area can provide the second user with more options for triggering the conversation interface and facilitate the second user's operation.

[0172] The above is introduced by taking displaying a conversation box in the first area as an example. In other embodiments, the terminal may not display the conversation box in the first area, but display candidate consulting information in the first area. The display method of the candidate consulting information in the first area is the same as the display method in the second area. The above is introduced by taking displaying candidate consulting information in the second area as an example. In other embodiments, the terminal may not display the candidate consulting information in the second area, but display a conversation box in the second area, and display the conversation message sent by the first object through the conversation box. In other embodiments, the conversation message sent by the first object in the conversation box includes at least one candidate consulting information.

[0173] In step 704, the terminal displays a conversation interface in response to a triggering operation on the first interactive control, where the conversation interface is used to conduct a conversation with the first object.

[0174] Among them, this step 704 is the same as the above-mentioned step 203, and here, this embodiment of the disclosure will not repeat this step 704.

[0175] The method provided by the embodiment of the present disclosure can achieve Figure 2In addition to the beneficial effects of the embodiment, before the second user triggers the conversation interface, the conversation message actively sent by the first object is displayed in the conversation box to prompt the first object to provide a conversation service for the second object described by the multimedia resource, so that the second user can have a conversation by triggering the conversation interface, thereby improving the user experience. The conversation message can use friendly text content to further improve the user experience. In addition, by displaying a conversation box including the conversation message on the multimedia resource, the screen of the multimedia resource can also carry more information, thereby improving the information transmission efficiency and resource utilization in the multimedia resource display process.

[0176] Next, combine Figure 6 , Fig.10 and Fig.11 , taking the display of the second interactive control in the multimedia interactive interface as an example, the display method of the conversation interface provided by the embodiment of the present disclosure is introduced. Among them, Fig.10 is a flowchart of another method for displaying a conversation interface according to an exemplary embodiment. Fig.10 The method for displaying the conversation interface is applied to an electronic device. The following description will be given by taking the electronic device as a terminal as an example. The method for displaying the conversation interface includes the following steps.

[0177] In step 1001, the terminal displays multimedia resources in a multimedia interactive interface.

[0178] Among them, this step 1001 is the same as the above-mentioned step 201, and here, the embodiment of the present disclosure will not repeat this step 1001.

[0179] In step 1002, the terminal displays a second interactive control on the multimedia resource displayed on the multimedia interactive interface. Prompt information is displayed in the second interactive control. The prompt information is used to prompt a trigger operation on the second interactive control. The second interactive control triggers a conversation with the first object, and the first object is associated with the multimedia resource.

[0180] Here, this step 1002 is a possible implementation of the above step 202. The relevant introduction of the second interactive control, the prompt information and the first object can refer to the above step 202, which will not be repeated here.

[0181] by Figure 6 Taking the multimedia interactive interface 300 as an example, the terminal displays a second interactive control 61 in a third area 60 on the multimedia resource 311 displayed on the multimedia interactive interface 300 . The second interactive control 61 includes prompt information 62 .

[0182] Optionally, after displaying the second interactive control, the terminal may also display at least one key information of the second object in the second interactive control, wherein the second object is the content described by the multimedia resource, the key information is text information, and each first key information is the description information of the second object, which is used to describe the second object or describe the characteristics of the second object. Taking the second object as a certain commodity as an example, the key information can be used to reflect the selling point of the commodity. Taking the second object as decoration design as an example, the key information is "full upgrade of old house renovation" or "consultation of decoration plan".

[0183] by Fig.11 Taking the multimedia resource 311 displayed on the multimedia interactive interface 300 as an example, the second interactive control 61 is first displayed in the third area 60 on the multimedia resource 311, and after the sixth duration, the prompt information 62 in the second interactive control 61 is switched to the key information 63 of the second object. The sixth duration is the display duration of the prompt information 62 on the second interactive control each time, and the sixth duration can be set according to the actual application scenario. Here, the embodiment of the present disclosure does not limit the sixth duration.

[0184] If there are multiple key information of the second object, the terminal can simultaneously display the multiple key information in the second interactive control. Alternatively, the terminal can also rotate the multiple key information of the second object in the second interactive control. Fig.11 Taking the multimedia interactive interface 300 as an example, after the prompt information 62 in the second interactive control 61 is switched to the key information 63, after the seventh time period, the prompt information 63 in the second interactive control 61 is switched to the key information 64 to realize the carousel of the key information. The seventh time period is the time interval for the carousel of the key information in the second interactive control, and the seventh time period can be set according to the actual application scenario. Here, the embodiment of the present disclosure does not limit the seventh time period. Fig.11 The example of carousel display of 2 key information in the second interactive control 61 is shown, but the number of key information to be carouseled is not limited to 2, and can be more than 2. If the key information to be carouseled exceeds 2, the other key information can be carouseled in the same manner as key information 63 and key information 64, which will not be repeated here.

[0185] Regarding the display order of the multimedia resources and the second interactive controls, the terminal may display the multimedia resources and the second interactive controls simultaneously in the multimedia interactive interface 300, or may not display the multimedia resources and the second interactive controls simultaneously. Figure 6 or Fig.11For example, the terminal displays the multimedia resource 311 in the multimedia interactive interface 300, and the second interactive control 61 is also displayed on the multimedia resource 311. Alternatively, the terminal first displays the multimedia resource 311 in the multimedia interactive interface 300, and after a certain period of time, displays the second interactive control 61 on the displayed multimedia resource 311.

[0186] By displaying key information in the second interactive control and / or rotating the key information of the second object in the second interactive control, the second user can quickly understand the second object, and the second interactive control can also carry more information, so that the screen of the multimedia resource where the second interactive control is located can carry more information, thereby improving the information transmission efficiency and resource utilization in the multimedia resource display process.

[0187] In step 1003, the terminal displays a conversation interface in response to a triggering operation on the second interactive control, where the conversation interface is used to conduct a conversation with the first object.

[0188] Among them, this step 1003 is the same as the above-mentioned step 203, and here, the embodiment of the present disclosure will not repeat step 1003.

[0189] The method provided by the embodiment of the present disclosure can achieve Figure 2 In addition to the beneficial effects of the embodiment, the prompt information in the second interactive control prompts the second user to trigger a conversation with the first object through the second interactive control, which facilitates the second user to determine the second interactive control as a conversation interface entrance, so that the user can trigger a conversation through the second interactive control, thereby improving the user experience. In addition, by displaying the second interactive control including the prompt information on the multimedia resource, the screen of the multimedia resource can also carry more information, thereby improving the information transmission efficiency and resource utilization in the multimedia resource display process.

[0190] Next, combine Figure 12 to Figure 14 Taking the display of the first interactive control and the second interactive control in the multimedia interactive interface as an example, the display method of the conversation interface provided by the embodiment of the present disclosure is introduced. Fig.12 is a flowchart of another method for displaying a conversation interface according to an exemplary embodiment. Fig.12 The method for displaying the conversation interface is applied to an electronic device. The following description will be given by taking the electronic device as a terminal as an example. The method for displaying the conversation interface includes the following steps.

[0191] In step 1201, the terminal displays multimedia resources in a multimedia interactive interface.

[0192] Among them, this step 1201 is the same as the above-mentioned step 201, and here, this embodiment of the disclosure will not repeat this step 1201.

[0193] In step 1202, the terminal displays a first interactive control and a second interactive control on the multimedia resource displayed on the multimedia interactive interface, and both the first interactive control and the second interactive control are used to trigger a conversation with a first object, and the first object is associated with the multimedia resource.

[0194] Here, this step 1202 is a possible implementation of the above step 202. The related introductions of the first interactive control, the second interactive control and the first object can be as described in the above steps 202, 702 and 1002, which will not be repeated here.

[0195] The terminal can simultaneously display the first interactive control and the second interactive control on the multimedia resources displayed on the multimedia interactive interface. Fig.13 Taking the multimedia resource 311 displayed on the multimedia interactive interface 300 as an example, the terminal displays the first interactive control 41 in the second area 50 on the multimedia resource 311 and displays the second interactive control 61 in the third area 60 . The second interactive control 61 includes prompt information 62 .

[0196] Alternatively, the terminal may also display the second interactive control on the multimedia resource displayed on the multimedia interactive interface, and after the first duration, display the first interactive control to display the second interactive control and the first interactive control at intervals. The first duration is the display interval between the second interactive control and the first interactive control, and the first duration may be set according to the actual application scenario. Here, the first duration is not limited in the embodiments of the present disclosure.

[0197] by Fig.13 Taking the multimedia resource 311 displayed in the multimedia interactive interface 300 as an example, the second interactive control 61 is first displayed in the third area 60 on the multimedia resource 311, and the second interactive control 61 includes prompt information 62. After the first time period, the first interactive control 41 and candidate consulting information 51-52 are displayed in the second area 50 on the multimedia resource 311.

[0198] Fig.13 The example of displaying the first interactive control and the candidate consulting information at the same time is shown. In other embodiments, the terminal may not display the first interactive control and the candidate consulting information at the same time. Fig.14 For example, the second interactive control 61 is displayed in the third area 60 on the multimedia resource 311. After a first time period, the first interactive control 41 is displayed in the second area 50 on the multimedia resource 311. After an eighth time period, the candidate consulting information 51-52 is displayed simultaneously in the second area 50 on the multimedia resource 311, or the candidate consulting information 51-52 is displayed in a carousel to realize the intermittent display of the first interactive control and the candidate consulting information.

[0199] Fig.14 The example of displaying the prompt information only in the second interactive control 61 is shown. In other embodiments, after displaying the second interactive control 61, the terminal can also display the key information 62 of the second object in the second interactive control 61. The display method of the key information 62 can refer to the introduction in step 1002 and will not be repeated here.

[0200] On the multimedia resource displayed on the multimedia interactive interface, by alternately displaying the second interactive control and the first interactive control and / or alternately displaying the first interactive control and the candidate consulting information, the display related to the interactive control on the multimedia resource can achieve an animation effect, thereby improving the fun of the interactive control display. Moreover, the multiple interactive controls are distributed at different positions on the multimedia resource, which can also make the multimedia resource have a comfortable visual layout, thereby further improving the user experience.

[0201] In step 1203, the terminal displays a conversation interface in response to a triggering operation on any one of the first interactive control and the second interactive control, where the conversation interface is used to conduct a conversation with the first object.

[0202] Among them, this step 1203 is the same as the above-mentioned step 203, and here, the embodiment of the present disclosure will not repeat step 1203.

[0203] The method provided by the embodiment of the present disclosure can achieve Figure 7 and Fig.10 In addition to the beneficial effects of these two embodiments, multiple interactive controls are displayed on the multimedia resources to provide multiple session interface entrances for the second user, making it more convenient for the second user to trigger the session interface through the interactive controls, thereby further improving the user experience.

[0204] Fig.15 is a structural block diagram of a display device for a conversation interface according to an exemplary embodiment. Fig.15 As shown, the apparatus 1500 comprises:

[0205] The first display unit 1501 is configured to be executed in the multimedia interactive interface to display multimedia resources;

[0206] The second display unit 1502 is configured to display at least one interactive control on the multimedia resource displayed on the multimedia interactive interface, wherein the interactive control is used to trigger a conversation with a first object, wherein the first object is associated with the multimedia resource;

[0207] The third display unit 1503 is configured to display a conversation interface in response to a triggering operation on any one of the at least one interactive control, where the conversation interface is used to conduct a conversation with the first object.

[0208] Optionally, the second display unit 1502 includes:

[0209] A first display subunit is configured to execute on the multimedia resource displayed on the multimedia interactive interface and display a first interactive control among the at least one interactive control;

[0210] The second display subunit is configured to execute in a corresponding area of ​​the first interactive control on the multimedia resource to display a conversation box, wherein at least one conversation message sent by the first object is displayed in the conversation box.

[0211] Optionally, the second display subunit is configured to perform:

[0212] A conversation box is displayed in a corresponding area of ​​the first interactive control on the multimedia resource, and a plurality of conversation messages sent by the first object are played in a carousel in the conversation box.

[0213] Optionally, the third display unit 1503 is further configured to execute:

[0214] In response to a triggering operation on the conversation box, the conversation interface is displayed.

[0215] Optionally, the second display unit 1502 is configured to execute:

[0216] Displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface;

[0217] In a corresponding area of ​​the first interactive control on the multimedia resource, candidate consulting information related to a second object is displayed, where the second object is the content described by the multimedia resource.

[0218] Optionally, the third display unit 1503 is further configured to execute:

[0219] In response to a triggering operation on the candidate consultation information, the conversation interface is displayed.

[0220] Optionally, the at least one interactive control also includes a second interactive control.

[0221] Optionally, the second display unit 1502 is configured to execute:

[0222] The second interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and after a first period of time, the first interactive control is displayed.

[0223] Optionally, the second interactive control and the first interactive control have different forms, and / or the second interactive control and the first interactive control have different display positions on the multimedia resource.

[0224] Optionally, a virtual image of the conversation user is displayed in the first interactive control, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

[0225] Optionally, the second display unit 1502 is configured to execute:

[0226] A second interactive control among the at least one interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

[0227] Optionally, the second display unit 1502 is further configured to execute:

[0228] In the second interactive control, at least one key information of a second object is displayed, where the second object is the content described by the multimedia resource.

[0229] Optionally, the second display unit 1502 is further configured to execute:

[0230] In the second interactive control, multiple key information of the second object are played in a carousel.

[0231] Optionally, the background color of the at least one interactive control is the same as or similar to a theme color of the multimedia resource.

[0232] Regarding the device 1500 in the above embodiment, the specific manner in which each unit performs operations has been described in detail in the embodiment of the method for displaying the conversation interface, and will not be elaborated here.

[0233] Fig.16 is a structural block diagram of an electronic device according to an exemplary embodiment. Fig.16 As shown, the electronic device 1600 may be: a smart phone, a tablet computer, an MP3 player (Moving Picture Experts Group Audio Layer III, Moving Picture Experts Compression Standard Audio Layer 3), an MP4 (Moving Picture Experts Group Audio Layer IV, Moving Picture Experts Compression Standard Audio Layer 4) player, a laptop computer or a desktop computer. The electronic device 1600 may also be called a user device, a portable terminal, a laptop terminal, a desktop terminal or other names.

[0234] Typically, the electronic device 1600 includes a processor 1601 and a memory 1602 .

[0235] The processor 1601 may include one or more processing cores, such as a 4-core processor, an 8-core processor, etc. The processor 1601 may be implemented in at least one hardware form of DSP (Digital Signal Processing), FPGA (Field-Programmable Gate Array), and PLA (Programmable Logic Array). The processor 1601 may also include a main processor and a coprocessor. The main processor is a processor for processing data in the awake state, also known as a CPU (Central Processing Unit); the coprocessor is a low-power processor for processing data in the standby state. In some embodiments, the processor 1601 may be integrated with a GPU (Graphics Processing Unit), which is responsible for rendering and drawing the content to be displayed on the display screen. In some embodiments, the processor 1601 may also include an AI (Artificial Intelligence) processor, which is used to process computing operations related to machine learning.

[0236] The memory 1602 may include one or more computer-readable storage media, which may be non-transitory. The memory 1602 may also include a high-speed random access memory and a non-volatile memory, such as one or more disk storage devices and flash storage devices. In some embodiments, the non-transitory computer-readable storage medium in the memory 1602 is used to store at least one instruction, which is used to be executed by the processor 1601 to implement the display method of the conversation interface provided in various embodiments of the present disclosure.

[0237] In some embodiments, the electronic device 1600 may further optionally include: a peripheral device interface 1603 and at least one peripheral device. The processor 1601, the memory 1602 and the peripheral device interface 1603 may be connected via a bus or a signal line. Each peripheral device may be connected to the peripheral device interface 1603 via a bus, a signal line or a circuit board. Specifically, the peripheral device includes: at least one of a radio frequency circuit 1604, a touch display screen 1605, a camera assembly 1606, an audio circuit 1607 and a power supply 1608.

[0238] The peripheral device interface 1603 may be used to connect at least one peripheral device related to I / O (Input / Output) to the processor 1601 and the memory 1602. In some embodiments, the processor 1601, the memory 1602, and the peripheral device interface 1603 are integrated on the same chip or circuit board; in some other embodiments, any one or two of the processor 1601, the memory 1602, and the peripheral device interface 1603 may be implemented on a separate chip or circuit board, which is not limited in this embodiment.

[0239] The radio frequency circuit 1604 is used to receive and transmit RF (Radio Frequency) signals, also known as electromagnetic signals. The radio frequency circuit 1604 communicates with the communication network and other communication devices through electromagnetic signals. The radio frequency circuit 1604 converts the electrical signal into an electromagnetic signal for transmission, or converts the received electromagnetic signal into an electrical signal. Optionally, the radio frequency circuit 1604 includes: an antenna system, an RF transceiver, one or more amplifiers, a tuner, an oscillator, a digital signal processor, a codec chipset, a user identity module card, and the like. The radio frequency circuit 1604 can communicate with other terminals through at least one wireless communication protocol. The wireless communication protocol includes, but is not limited to: a metropolitan area network, various generations of mobile communication networks (2G, 3G, 4G and 5G), a wireless local area network and / or a WiFi (Wireless Fidelity) network. In some embodiments, the radio frequency circuit 1604 may also include circuits related to NFC (Near Field Communication), which is not limited in the present disclosure.

[0240] The display screen 1605 is used to display a UI (User Interface). The UI may include graphics, text, icons, videos, and any combination thereof. When the display screen 1605 is a touch display screen, the display screen 1605 also has the ability to collect touch signals on the surface or above the surface of the display screen 1605. The touch signal can be input as a control signal to the processor 1601 for processing. At this time, the display screen 1605 can also be used to provide virtual buttons and / or virtual keyboards, also known as soft buttons and / or soft keyboards. In some embodiments, the display screen 1605 can be one, and the front panel of the electronic device 1600 is set; in other embodiments, the display screen 1605 can be at least two, which are respectively set on different surfaces of the electronic device 1600 or are folded; in some embodiments, the display screen 1605 can be a flexible display screen, which is set on the curved surface or folded surface of the electronic device 1600. Even, the display screen 1605 can also be set as a non-rectangular irregular shape, that is, a special-shaped screen. The display screen 1605 can be made of materials such as LCD (Liquid Crystal Display), OLED (Organic Light-Emitting Diode, organic light-emitting diode).

[0241] The camera assembly 1606 is used to capture images or videos. Optionally, the camera assembly 1606 includes a front camera and a rear camera. Typically, the front camera is arranged on the front panel of the terminal, and the rear camera is arranged on the back of the terminal. In some embodiments, there are at least two rear cameras, which are any one of a main camera, a depth of field camera, a wide-angle camera, and a telephoto camera, so as to realize the fusion of the main camera and the depth of field camera to realize the background blur function, the fusion of the main camera and the wide-angle camera to realize the panoramic shooting and VR (Virtual Reality) shooting function or other fusion shooting functions. In some embodiments, the camera assembly 1606 may also include a flash. The flash can be a monochrome temperature flash or a dual-color temperature flash. A dual-color temperature flash refers to a combination of a warm light flash and a cold light flash, which can be used for light compensation at different color temperatures.

[0242] The audio circuit 1607 may include a microphone and a speaker. The microphone is used to collect sound waves from the user and the environment, and convert the sound waves into electrical signals and input them into the processor 1601 for processing, or input them into the radio frequency circuit 1604 to achieve voice communication. For the purpose of stereo acquisition or noise reduction, there may be multiple microphones, which are respectively arranged at different parts of the electronic device 1600. The microphone may also be an array microphone or an omnidirectional acquisition microphone. The speaker is used to convert the electrical signal from the processor 1601 or the radio frequency circuit 1604 into sound waves. The speaker may be a traditional film speaker or a piezoelectric ceramic speaker. When the speaker is a piezoelectric ceramic speaker, it can not only convert the electrical signal into sound waves audible to humans, but also convert the electrical signal into sound waves inaudible to humans for purposes such as ranging. In some embodiments, the audio circuit 1607 may also include a headphone jack.

[0243] The power supply 1608 is used to power various components in the electronic device 1600. The power supply 1608 can be an alternating current, a direct current, a disposable battery, or a rechargeable battery. When the power supply 1608 includes a rechargeable battery, the rechargeable battery can support wired charging or wireless charging. The rechargeable battery can also be used to support fast charging technology.

[0244] In some embodiments, the electronic device 1600 further includes one or more sensors 1610 , including but not limited to: an acceleration sensor 1611 , a gyroscope sensor 1612 , a pressure sensor 1613 , an optical sensor 1614 , and a proximity sensor 1615 .

[0245] The acceleration sensor 1611 can detect the magnitude of acceleration on the three coordinate axes of the coordinate system established by the electronic device 1600. For example, the acceleration sensor 1611 can be used to detect the components of gravity acceleration on the three coordinate axes. The processor 1601 can control the touch display screen 1605 to display the user interface in a horizontal view or a vertical view according to the gravity acceleration signal collected by the acceleration sensor 1611. The acceleration sensor 1611 can also be used for collecting game or user motion data.

[0246] The gyro sensor 1612 can detect the body direction and rotation angle of the electronic device 1600, and the gyro sensor 1612 can cooperate with the acceleration sensor 1611 to collect the user's 3D actions on the electronic device 1600. The processor 1601 can implement the following functions based on the data collected by the gyro sensor 1612: motion sensing (such as changing the UI according to the user's tilt operation), image stabilization during shooting, game control, and inertial navigation.

[0247] The pressure sensor 1613 can be set on the side frame of the electronic device 1600 and / or the lower layer of the touch display screen 1605. When the pressure sensor 1613 is set on the side frame of the electronic device 1600, it can detect the user's holding signal of the electronic device 1600, and the processor 1601 performs left and right hand recognition or shortcut operations according to the holding signal collected by the pressure sensor 1613. When the pressure sensor 1613 is set on the lower layer of the touch display screen 1605, the processor 1601 controls the operability controls on the UI interface according to the user's pressure operation on the touch display screen 1605. The operability controls include at least one of a button control, a scroll bar control, an icon control, and a menu control.

[0248] The optical sensor 1614 is used to collect the ambient light intensity. In one embodiment, the processor 1601 can control the display brightness of the touch display screen 1605 according to the ambient light intensity collected by the optical sensor 1614. Specifically, when the ambient light intensity is high, the display brightness of the touch display screen 1605 is increased; when the ambient light intensity is low, the display brightness of the touch display screen 1605 is reduced. In another embodiment, the processor 1601 can also dynamically adjust the shooting parameters of the camera assembly 1606 according to the ambient light intensity collected by the optical sensor 1614.

[0249] The proximity sensor 1615, also called a distance sensor, is usually arranged on the front panel of the electronic device 1600. The proximity sensor 1615 is used to collect the distance between the user and the front of the electronic device 1600. In one embodiment, when the proximity sensor 1615 detects that the distance between the user and the front of the electronic device 1600 is gradually decreasing, the processor 1601 controls the touch display screen 1605 to switch from the screen-on state to the screen-off state; when the proximity sensor 1615 detects that the distance between the user and the front of the electronic device 1600 is gradually increasing, the processor 1601 controls the touch display screen 1605 to switch from the screen-off state to the screen-on state.

[0250] Those skilled in the art will understand that Fig.16 The structure shown in the figure does not constitute a limitation on the electronic device 1600, and may include more or less components than those shown in the figure, or combine certain components, or adopt a different component arrangement.

[0251] Fig.17 is a schematic structural diagram of another electronic device according to an exemplary embodiment. Fig.17The electronic device 1700 shown may have relatively large differences due to different configurations or performances, and may include one or more processors (Central Processing Units, CPU) 1701 and one or more memories 1702, wherein the memory 1702 stores at least one instruction, and the at least one instruction is loaded and executed by the processor 1701 to implement the display method of the conversation interface provided in the above-mentioned various embodiments. Of course, the electronic device 1700 may also have components such as a wired or wireless network interface, a keyboard, and an input and output interface for input and output, and the electronic device 1700 may also include other components for implementing device functions, which will not be described in detail here.

[0252] In an exemplary embodiment, a computer-readable storage medium including at least one instruction is also provided, such as a memory including at least one instruction, and the at least one instruction can be executed by a processor in an electronic device to complete the display method of the conversation interface provided in the above embodiment. Optionally, the computer-readable storage medium can be a non-temporary computer-readable storage medium, for example, the non-temporary computer-readable storage medium can include ROM (Read-Only Memory), RAM (Random-Access Memory), CD-ROM (Compact Disc Read-Only Memory), magnetic tape, floppy disk and optical data storage device, etc.

[0253] In an exemplary embodiment, a computer program product is also provided, including one or more instructions, which can be executed by a processor of an electronic device to implement the method for displaying a conversation interface provided in the above-mentioned embodiments.

[0254] It should be noted that the information (including but not limited to user device information, user personal information, etc.), data (including but not limited to data used for analysis, stored data, displayed data, etc.) and signals involved in this disclosure are all authorized by the user or fully authorized by all parties, and the collection, use and processing of relevant data must comply with relevant laws, regulations and standards of relevant countries and regions. For example, the session messages involved in this disclosure are all obtained with full authorization.

[0255] Those skilled in the art will readily appreciate other embodiments of the present disclosure after considering the specification and practicing the invention disclosed herein. The present disclosure is intended to cover any variations, uses or adaptations of the present disclosure that follow the general principles of the present disclosure and include common knowledge or customary techniques in the art that are not disclosed in the present disclosure. The description and examples are to be considered exemplary only, and the true scope and spirit of the present disclosure are indicated by the following claims.

[0256] It should be understood that the present disclosure is not limited to the exact structures that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. A method for displaying a conversation interface, characterized in that: include: In the multimedia interactive interface, multimedia resources are displayed; Displaying at least one interactive control on the multimedia resource displayed on the multimedia interactive interface, the interactive control being used to trigger a conversation with a first object, the first object being associated with the multimedia resource; In response to a triggering operation on any one of the at least one interactive control, a conversation interface is displayed, where the conversation interface is used to conduct a conversation with the first object.

2. The method for displaying a conversation interface according to claim 1, characterized in that: The displaying of at least one interactive control on the multimedia resource displayed on the multimedia interactive interface comprises: Displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface; A conversation box is displayed in a corresponding area of ​​the first interactive control on the multimedia resource, wherein at least one conversation message sent by the first object is displayed in the conversation box.

3. The method for displaying a conversation interface according to claim 2, characterized in that: The displaying of a conversation box in a corresponding area of ​​the first interactive control on the multimedia resource comprises: A conversation box is displayed in a corresponding area of ​​the first interactive control on the multimedia resource, and a plurality of conversation messages sent by the first object are played in a carousel in the conversation box.

4. The method for displaying a conversation interface according to claim 2 or 3, characterized in that: After displaying the conversation box, the method further includes: In response to a triggering operation on the conversation box, the conversation interface is displayed.

5. The method for displaying a conversation interface according to claim 1, characterized in that: The displaying of at least one interactive control on the multimedia resource displayed on the multimedia interactive interface comprises: Displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface; In a corresponding area of ​​the first interactive control on the multimedia resource, candidate consulting information related to a second object is displayed, where the second object is the content described by the multimedia resource.

6. The method for displaying a conversation interface according to claim 5, characterized in that: After displaying the candidate consulting information related to the second object, the method further includes: In response to a triggering operation on the candidate consultation information, the conversation interface is displayed.

7. The method for displaying a conversation interface according to claim 2, characterized in that: The at least one interactive control also includes a second interactive control.

8. The method for displaying a conversation interface according to claim 7, characterized in that: The step of displaying a first interactive control among the at least one interactive control on the multimedia resource displayed on the multimedia interactive interface comprises: The second interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and after a first period of time, the first interactive control is displayed.

9. The method for displaying a conversation interface according to claim 7, characterized in that: The second interactive control and the first interactive control have different forms, and / or the second interactive control and the first interactive control have different display positions on the multimedia resource.

10. The method for displaying a conversation interface according to claim 9, characterized in that: The first interactive control displays a virtual image of the conversation user, and the second interactive control displays prompt information, where the prompt information is used to prompt a trigger operation on the second interactive control.

11. The method for displaying a conversation interface according to claim 1, characterized in that: The displaying of at least one interactive control on the multimedia resource displayed on the multimedia interactive interface comprises: A second interactive control among the at least one interactive control is displayed on the multimedia resource displayed on the multimedia interactive interface, and prompt information is displayed in the second interactive control, where the prompt information is used to prompt a trigger operation on the second interactive control.

12. The method for displaying a conversation interface according to claim 11, characterized in that: After displaying the second interactive control in the at least one interactive control, the method further includes: In the second interactive control, at least one key information of a second object is displayed, where the second object is the content described by the multimedia resource.

13. A display device for a conversation interface, characterized in that: include: A first display unit is configured to be executed in the multimedia interactive interface to display multimedia resources; A second display unit is configured to display at least one interactive control on the multimedia resource displayed on the multimedia interactive interface, wherein the interactive control is used to trigger a conversation with a first object, wherein the first object is associated with the multimedia resource; The third display unit is configured to display a conversation interface in response to a triggering operation on any one of the at least one interactive control, where the conversation interface is used to conduct a conversation with the first object.

14. An electronic device, characterized in that: include: one or more processors; one or more memories for storing the one or more processor-executable instructions; The one or more processors are configured to execute the instructions to implement the method for displaying a session interface according to any one of claims 1 to 12.

15. A computer-readable storage medium, characterized in that: When at least one instruction in the computer-readable storage medium is executed by one or more processors of an electronic device, the electronic device is enabled to execute the method for displaying a conversation interface as described in any one of claims 1 to 12.

16. A computer program product, characterized in that It comprises one or more instructions, and the one or more instructions are executed by one or more processors of an electronic device, so that the electronic device can execute the method for displaying a conversation interface as described in any one of claims 1 to 12.

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