Flexible employment employment claim settlement processing method, apparatus and device, and medium

Abstract

The invention relates to the technical field of digital human resource processing and the field of financial science and technology, and discloses a flexible employment employment claim settlement processing method. Receiving the employment demand issued by the employment enterprise, and guiding the dispatching enterprise to provide flexible employees; a labor agreement template is generated for the two parties to sign; receiving employment enterprise information, dispatched employee information and employment project information uploaded by the dispatching enterprise; card punching information of the flexible employee is received, identity verification and attendance checking are carried out, and an insurance document is generated; and receiving claim settlement report information, and processing based on the insurance document and the claim settlement information. According to the invention, legality of participating enterprises is ensured through identity verification and compliance inspection, identity and attendance information of flexible employees is verified, an accurate insurance document is generated, and processing is carried out through verification of claim settlement information after an accident occurs. The problems of inaccurate identity verification, insufficient insurance claim risk management and control capability and the like in flexible employment groups are effectively solved.

Description

Technical Field

[0001] The present invention relates to the fields of digital human resource processing technology and financial technology, and in particular to a method, device, equipment and storage medium for processing claims for flexible employment. Background Art

[0002] With the rapid development of the platform economy and the emergence of new employment forms, the flexible employment group (flexible workers) has become an important part of the labor market. However, the flexible workers currently face a significant coverage gap in social security, which has given rise to a strong demand for commercial insurance for flexible workers. However, existing insurance services and risk management methods are difficult to adapt to the characteristics and needs of this emerging group.

[0003] First, the risk resistance of the flexible workers is weak, and their job mobility is high, resulting in high insurance demand but a significant gap. Flexible workers' occupations are mostly high-risk, such as food deliverymen and express drivers. Because they do not have a fixed employment relationship with an employer, when risks occur during their careers, traditional employer liability insurance products cannot effectively cover their risks. This situation makes the flexible workers rely on personal accident insurance for insurance protection. However, the design of personal accident insurance is not targeted at the work characteristics of the flexible workers, and currently insurance companies lack effective means to prevent and control risks for the flexible workers, such as being unable to track their work status in real time, resulting in insurance companies facing great difficulties in risk management.

[0004] Secondly, due to the high turnover of personnel in the flexible worker enterprises, the workload of offline underwriting and claims settlement is huge, and the existing risk management methods are difficult to maintain the quality of insurance services when dealing with large-scale flexible worker groups. In particular, the existing technical means are difficult to effectively identify the problems of insurance fraud and adverse selection of insurance, which increases the operating costs of insurance companies and makes the promotion and quality control of flexible worker insurance products more difficult.

[0005] Although existing technologies can provide basic commercial insurance protection for spiritual workers, they still have significant deficiencies when facing the unique risk management needs of the spiritual worker group, mainly manifested in:

[0006] Traditional employer liability insurance cannot cover the risks of flexible workers, while individual insurance cannot meet the actual needs of flexible workers.

[0007] Insurance companies lack the ability to track the work status of flexible workers in real time, making it difficult to conduct effective risk management during the underwriting and claims process;

[0008] Existing risk management technologies are unable to effectively identify insurance fraud and adverse selection problems, which increases the complexity of insurance operations. Summary of the invention

[0009] The main purpose of the present invention is to provide a method, device, equipment and storage medium for processing claims for flexible employment, aiming to solve the technical problem that the prior art lacks effective means to conduct real-time tracking and risk control of the identity authentication and work status of flexible employees, resulting in the inability to effectively identify insurance fraud and adverse selection insurance behavior.

[0010] To achieve the above-mentioned purpose, the present invention provides a method for processing claims for flexible employment, comprising:

[0011] Receiving a registration request from a dispatching enterprise and enterprise information of the dispatching enterprise, and performing identity authentication and compliance check on the dispatching enterprise based on the enterprise information;

[0012] Receiving the employment needs released by the employing enterprises, and guiding the dispatching enterprises to recruit flexible workers based on the employment needs;

[0013] Generate a labor service agreement template for the dispatching enterprise and the flexible worker to sign;

[0014] Receiving the dispatched employee information and employment project information uploaded by the dispatching enterprise;

[0015] Receiving the face recognition punch-in information of the flexible employee, and verifying the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generating an insurance document based on the verified punch-in information;

[0016] Receive the claim report information of the flexible worker, and process the claim based on the insurance document and the claim report information.

[0017] Furthermore, in order to achieve the above-mentioned purpose, the present invention provides a flexible employment claims processing device, comprising:

[0018] An enterprise registration and verification module, used to receive a registration request from a dispatching enterprise and the enterprise information of the dispatching enterprise, and perform identity verification and compliance check on the dispatching enterprise based on the enterprise information;

[0019] A labor demand processing module is used to receive the labor demand issued by the employing enterprise, and guide the dispatching enterprise to recruit flexible workers based on the labor demand;

[0020] A labor agreement generation and processing module, used to generate a labor agreement template for the dispatching enterprise and the flexible worker to sign;

[0021] The employment information uploading and processing module is used to receive the dispatched employee information and employment project information uploaded by the dispatching enterprise;

[0022] The attendance verification and insurance generation module is used to receive the face recognition punch-in information of the flexible workers, and verify the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generate an insurance document based on the verified punch-in information;

[0023] The claim processing module is used to receive the claim report information of the flexible employee and perform claim processing based on the insurance documents and the claim report information.

[0024] Furthermore, to achieve the above-mentioned purpose, the present invention also provides a computer device, which includes a memory, a processor, and a flexible employment claims processing program stored in the memory and executable on the processor, and the flexible employment claims processing program, when executed by the processor, implements the steps of the flexible employment claims processing method as described above.

[0025] Furthermore, to achieve the above-mentioned purpose, the present invention also provides a computer-readable storage medium, on which a flexible employment claims processing program is stored, and when the flexible employment claims processing program is executed by a processor, the steps of the flexible employment claims processing method as described above are implemented.

[0026] Beneficial effects: The present invention relates to the fields of digital human resource processing technology and financial technology, and discloses a method for processing claims for flexible employment, which performs identity authentication and compliance checks by receiving the registration request and enterprise information of the dispatching enterprise; receiving the employment demand issued by the employing enterprise, and guiding the dispatching enterprise to provide flexible employees; generating a labor agreement template for both parties to sign; receiving the employing enterprise information, dispatched employee information and employment project information uploaded by the dispatching enterprise; receiving the face recognition punch-in information of the flexible employee, verifying the identity and attendance and generating insurance documents; receiving the claim report information, and processing based on the insurance documents and claim information. The present invention ensures the legitimacy of the participating enterprises through identity authentication and compliance checks, verifies the identity and attendance information of the flexible employee with the help of face recognition punch-in technology, generates accurate insurance documents, and processes the accident by verifying the claim information after the accident occurs. It effectively solves the problems of inaccurate identity authentication and insufficient insurance claim risk management and control capabilities in the flexible employment group, improves the promotion efficiency of insurance products, enhances the transparency and accuracy of the claim process, thereby protecting the legitimate rights and interests of all parties and improving the overall risk handling level. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] The present invention will be further described below with reference to the accompanying drawings and embodiments, in which:

[0028] Figure 1 A schematic diagram of an application environment of a method for processing claims for flexible employment in one embodiment of the present invention;

[0029] Figure 2 This is a flow chart of an embodiment of a method for processing flexible employment claims of the present invention;

[0030] Figure 3 This is a functional module diagram of a preferred embodiment of the flexible employment claims processing device of the present invention;

[0031] Figure 4 A schematic diagram of the structure of a computer device in one embodiment of the present invention;

[0032] Figure 5 FIG. 4 is another schematic diagram of the structure of a computer device in one embodiment of the present invention. DETAILED DESCRIPTION

[0033] It should be understood that the specific embodiments described herein are only used to explain the present invention, and are not used to limit the present invention.

[0034] The flexible employment claims processing method provided by the embodiment of the present invention can be applied in the following aspects: Figure 1 In the application environment, the user end communicates with the server end through the network. The server end can receive the registration request and enterprise information of the dispatching enterprise through the user end, perform identity authentication and compliance checks; receive the employment needs issued by the employing enterprise, and guide the dispatching enterprise to provide flexible workers; generate a labor agreement template for both parties to sign; receive the employing enterprise information, dispatched employee information and employment project information uploaded by the dispatching enterprise; receive the face recognition punch-in information of the flexible worker, verify the identity and attendance and generate insurance documents; receive the claim report information, and process it based on the insurance documents and claim information. The present invention ensures the legitimacy of the participating enterprises through identity authentication and compliance checks, verifies the identity and attendance information of the flexible worker with the help of face recognition punch-in technology, generates accurate insurance documents, and processes it by verifying the claim information after the accident occurs. It effectively solves the problems of inaccurate identity authentication and insufficient insurance claim risk management and control capabilities in the flexible employment group, improves the promotion efficiency of insurance products, enhances the transparency and accuracy of the claim process, thereby protecting the legitimate rights and interests of all parties and improving the overall risk handling level. The user end may be, but is not limited to, various personal computers, laptop computers, smart phones, tablet computers, and portable wearable devices. The server end may be implemented by an independent server or a server cluster consisting of multiple servers. The present invention is described in detail below through specific embodiments.

[0035] See also Figure 2 , Figure 2 This is a flow chart of an embodiment of a flexible employment claim processing method provided by the present invention. It should be noted that although a logical sequence is shown in the flow chart, in some cases, the steps shown or described may be performed in a different order than that shown here.

[0036] like Figure 2 As shown, the flexible employment claims processing method proposed by the present invention includes the following steps:

[0037] S10, receiving a registration request from a dispatching enterprise and enterprise information of the dispatching enterprise, and performing identity authentication and compliance check on the dispatching enterprise based on the enterprise information;

[0038] In this embodiment, an online registration application from a dispatching enterprise is received through a system interface. This is usually implemented through a network application (such as a web application or an API interface). The registration request includes basic information of the enterprise, such as company name, contact information, business license number, etc. The system needs to ensure the security of the network channel and use a transport layer security protocol (such as HTTPS) to encrypt data transmission to prevent information from being tampered with or leaked.

[0039] A user-friendly registration page or API interface can be developed to allow enterprises to submit information. After the data is submitted, a database (such as MySQL, MongoDB) is used to store the basic information of the enterprise and trigger subsequent identity verification and compliance check processes.

[0040] Enterprise information includes detailed information of the enterprise, such as business license, tax registration certificate, organization code, etc. The information is uploaded by the enterprise to the platform, and the system stores and verifies it after receiving it.

[0041] The system can receive ID photos or electronic documents uploaded by enterprises through the file upload component. These files will be stored through the backend, which can be stored on the local server or using cloud storage services (such as AWS S3, Alibaba Cloud OSS). After uploading the file, the system will perform a preliminary format check to ensure that the format of the submitted file (such as PDF, JPEG) meets the expected requirements.

[0042] Verify the authenticity of the identity of the dispatching company. This can be verified by calling a third-party authentication service (such as a corporate credit information disclosure platform) to ensure that the submitted corporate information is authentic and reliable.

[0043] The system can integrate external APIs (such as the corporate credit information disclosure system) to automatically verify the certificate information submitted by the enterprise. The system sends the enterprise's business license and other information to a third-party platform for comparison to confirm the legitimacy of the enterprise. After the comparison results are returned, the system will decide whether the enterprise has passed the identity verification based on the verification results.

[0044] Compliance checks are an audit of a company's historical behavior and credit in accordance with national or industry-related regulations. This step includes checking whether the company has a record of violations, unresolved legal disputes, or compliance with relevant industry laws and regulations. This can be done by querying the company's credit report or related databases.

[0045] Compliance checks are usually completed by calling an external credit reporting platform. The system obtains the company's credit report data and analyzes whether there are any illegal or irregular behaviors in the report. The company's credit score, historical records, etc. are used as the basis for compliance checks. Through the data analysis module, these report data are automatically processed to generate compliance scores.

[0046] Example: In the insurance field, when a newly established flexible employment dispatch company wants to purchase group accident insurance for its employees, the company can submit a corporate registration request through the insurance platform and upload its business license and related certificates. After receiving this information, the platform will call the corporate credit information disclosure platform for identity verification and confirm whether the company has a record of illegal activities through the credit report. If the verification is successful, the system automatically approves the company's registration and allows it to purchase insurance for flexible workers.

[0047] By receiving the registration request and company information of the dispatched enterprises, and combining identity verification and compliance checks, the authenticity and legality of the company information are effectively ensured, reducing the risk of non-compliant enterprises entering the platform, thereby improving the overall reliability and security of the system. This automated verification process reduces the time for manual review, improves registration efficiency, and enhances the risk handling capabilities of insurance services.

[0048] S20, receiving the employment demand issued by the employing enterprise, and guiding the dispatching enterprise to recruit flexible workers based on the employment demand;

[0049] In this embodiment, employers can publish their employment needs through the "Insurance Flexible Work Processing Platform (System)", including job descriptions, required skills, work locations, working hours, project deadlines, etc. This step requires the platform to have the ability to receive and store these needs and ensure that the information is structured for subsequent automated processing.

[0050] The "Insurance Flexible Processing Platform (System)" can be provided by insurance companies and is responsible for operation and maintenance, integrating the following functions:

[0051] Registration and identity authentication module: A module developed and maintained by the insurance company, responsible for receiving and verifying the registration information of the dispatching company and the employing company to ensure the legality and compliance of the company.

[0052] Employment demand publishing and matching module: The platform provided by the insurance company allows employers to publish job demand information and automatically match suitable flexible workers through this module.

[0053] Attendance and insurance generation module: The platform integrates the attendance information of flexible workers (such as facial recognition clocking in) and generates insurance documents based on attendance records, which are kept and stored by the insurance company.

[0054] Claims processing module: Insurance companies provide claims processing functions to receive claims applications, review and verify application information, and automatically trigger the claims processing process.

[0055] The front end of the platform can provide a visual form or API interface for employers to enter relevant information. The platform uses a back-end database (such as MySQL, PostgreSQL, etc.) to store employment demand data and conducts preliminary data format verification to ensure that all necessary information has been submitted. Through RESTAPI, information transmission is secure and reliable, and the HTTPS protocol can be used to ensure encryption and privacy of data transmission.

[0056] After receiving the employment demand, the platform uses matching algorithms to match these demands with the flexible workers information in the registered dispatch enterprise database, and finds flexible workers with corresponding skills and who can meet the time and location requirements. Based on the matching results, the platform guides the dispatch enterprise to recommend suitable workers to participate in the project. In this process, the platform needs to handle operations such as data comparison, screening and recommendation.

[0057] The platform uses rule matching algorithms or machine learning models to select suitable flexible workers from the dispatching company database based on job descriptions, skill requirements, geographic location and other conditions. Through preset condition filtering, the platform can automatically filter and generate a recommendation list in real time. After that, the platform pushes the matching flexible worker information to the dispatching company, which can view the recommendation results through the platform and further contact or confirm the suitability of the worker.

[0058] Example: A large retail chain plans to launch a one-month new product promotion in a specific area and needs to recruit temporary promoters. The retail company publishes its employment needs through the insurance flexible worker processing platform, detailing the job content, required skills (such as communication skills, promotion experience), work location, and working hours. After the platform receives these needs, the system uses a matching algorithm to screen out qualified promoters from the database of the dispatching company. These promoters have relevant work experience, can arrive on time, and live close to the work area. The system recommends the screening results to the dispatching company, which can further communicate with the recommended promoters through the platform and complete the recruitment.

[0059] By receiving the employment needs released by employers and automatically matching flexible workers, the platform significantly reduces the time for manual screening and improves the efficiency of job matching. Automated matching reduces the intermediary costs of human resources, and accurate screening ensures that the recommended workers meet the job requirements, improves the recruitment efficiency of employers, and meets the needs of fast and flexible employment.

[0060] S30, generating a labor service agreement template for the dispatching enterprise and the flexible worker to sign;

[0061] In this embodiment, the platform automatically generates a standardized labor agreement template for the dispatching enterprise and the flexible employment worker to sign. The template content is compiled according to the general needs of the labor relationship, including work content, responsibilities, salary arrangements, insurance protection, contract period and other terms. The platform needs to flexibly adjust the terms of the template according to the needs of the employing enterprise and legal requirements to ensure that it meets the needs of different types of positions or projects.

[0062] The platform can pre-set different types of agreement templates and provide adapted agreement content for different types of jobs or employment scenarios. For example, for temporary positions, a simplified short-term contract template can be provided; for long-term positions, a detailed labor agreement template is provided. The generation of the agreement is achieved through an automated system. The dispatching company can select a suitable agreement template through the online platform, and the system automatically fills in the agreement content based on preset work content, time, salary and other conditions. After the agreement is generated, it is provided to both parties in the form of an electronic contract.

[0063] Labor dispatch enterprises and flexible workers are allowed to sign labor service agreements online. The signing process includes confirming the content of the agreement and completing it through electronic signature. Electronic signature complies with the provisions of relevant electronic contract laws to ensure the legal effect of the agreement.

[0064] The platform integrates electronic signature services (such as Docusign or domestic e-signatures) to provide a safe and reliable way to sign agreements. The system will prompt the dispatching company and the flexible worker to confirm the content of the agreement respectively, and allow both parties to sign online by sending a text message or email link. The signed contract will be automatically stored in the platform's database for subsequent retrieval and processing.

[0065] Example: In a project where a large logistics company needs temporary couriers, the dispatching company publishes its labor demand through the platform, and the system generates a standardized short-term labor agreement based on the project requirements. The agreement includes specific delivery tasks, working hours, salary, and insurance protection terms. After the dispatching company and the courier confirm the content of the agreement through the platform, the system sends an electronic signature invitation, and both parties complete the signing process through the platform.

[0066] By generating a standardized labor agreement template and signing it online, the efficiency of signing labor agreements has been significantly improved, reducing the time cost and difficulty of handling traditional paper contracts. It ensures that the contract terms between dispatched companies and flexible workers are clear, and the legality and security of electronic signatures further guarantee the standardization of labor relations. The platform processing system can retrieve and review signed agreements at any time to ensure the validity and legal compliance of the agreements.

[0067] S40, receiving the dispatched employee information and employment project information uploaded by the dispatching enterprise;

[0068] In this embodiment, the platform needs to receive the information of the employing enterprise uploaded by the dispatching enterprise, mainly including the enterprise name, address, contact information, etc. This information is used to confirm the legitimacy of the employing enterprise and the actual working situation of the project. The received employing enterprise information needs to be verified and stored in the data format for subsequent use.

[0069] The platform system front end provides an information entry interface that allows dispatching companies to submit detailed information about employing companies. The platform receives this data through a form or file upload interface, and then performs format verification (such as ensuring that the format of fields such as telephone numbers and addresses are correct). Once the verification is passed, the system will store the information in the cloud database for subsequent association with dispatched employee information and employment project information.

[0070] Dispatched employee information is detailed information about flexible workers selected by dispatching companies for specific jobs, including personal identity information, contact information, professional qualification certificates, skills, etc. This information is used to confirm the qualifications and identities of flexible workers and is associated with the employing company and employment project information.

[0071] The platform provides a data upload interface, allowing dispatching companies to upload employee personal information, such as identity documents, skill certificates, etc. To ensure information security, the system encrypts these sensitive information (such as using AES or RSA encryption algorithms) to ensure data security during transmission and storage. Employee information is stored in a secure database and associated with the dispatch project.

[0072] Employment project information refers to the specific work tasks and project details related to the dispatched employees, mainly including project name, work content, working hours, work location, etc. This information is used to further confirm the employee's work arrangement and is recorded and monitored on the platform.

[0073] The platform allows dispatching companies to submit detailed project information through online forms or API interfaces, and store this data in the project processing module. The submission format of the project information is verified by the system to ensure that the data is structured and complete. After that, the platform will associate the employment project information with the dispatched employees and the employing company information to form a complete work task flow.

[0074] Example: A construction company publishes its employment needs through the Insurance Flexible Workers Processing Platform and uploads detailed information about the flexible workers it needs to hire, including their identity documents and construction qualification certificates. After receiving this information, the platform automatically verifies its format and validity, and encrypts and stores all data in a secure database. The construction company also provides specific employment project information, such as construction location, construction time, and specific task requirements. The system generates a complete work order and records it by associating project information, employer information, and dispatched employee information.

[0075] The platform receives and processes the information of the employer, dispatched employees and employment projects uploaded by the dispatching enterprises. The system can quickly and accurately record the detailed data of all parties and ensure the integrity and security of the information. The platform's automated process reduces the time cost of manual processing and verification, further improves the transparency and efficiency of the employment process, and at the same time ensures the privacy and security of information through data encryption and secure storage technology.

[0076] S50, receiving the face recognition punch-in information of the flexible employee, and verifying the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generating an insurance document according to the verified punch-in information;

[0077] In this embodiment, in the flexible employment work scenario, flexible employees clock in through face recognition on the platform after arriving at their posts. The clock-in information includes the employee's facial image, geographic location, clock-in time, etc. Face recognition is to compare the facial features of flexible employees through artificial intelligence and image processing technology to ensure the accuracy of the identity of the clock-in person.

[0078] Flexible workers log in to the platform through smartphones or other devices with cameras and clock in at designated work locations. The platform uses facial recognition algorithms (such as convolutional neural networks, CNN) to process employees' facial images, extract feature vectors and compare them with pre-stored facial data in the database. If the comparison is successful, the platform records the clock-in information. To ensure the accuracy of the clock-in data, the system will also record the geographic location information (via GPS) and the clock-in time, and compare them with project requirements.

[0079] Verifying punch-in information means that the system verifies the identity of the flexible worker and whether he / she arrives on time by comparing the face recognition results, geographic location information and working hours. This step ensures the accuracy of work attendance and prevents punch-in or falsification of punch-in information.

[0080] The platform needs to verify the dispatched employee information and employment project information of flexible workers to confirm the authenticity of the clock-in. Dispatched employee information includes the identity information of the worker (such as ID number, facial image), and employment project information includes work location, task time, project type, etc.

[0081] When comparing the punch-in images, the system calls the dispatched employee information in the database and matches the collected punch-in images with the facial data in the information to ensure that it is the dispatched flexible worker who punches in. The employment project information is used to confirm whether the punch-in location and time are consistent with the current project, ensuring that the flexible worker completes the work at the correct time and place.

[0082] After the verification is completed, the system will process the punch-in information to confirm that the flexible worker has completed the attendance operation at the specified time and place. Only after the verification is passed will the system consider the attendance as qualified and enter the next step of the insurance document generation process.

[0083] If the image comparison and work location verification are successful, the platform will generate an attendance record. This record includes key information such as the identity of the flexible worker, punch-in time, work location, etc., and is stored in the platform's attendance management module. The attendance record serves as the basis for the generation of insurance documents.

[0084] Based on the attendance records, the system generates insurance documents to show the attendance of flexible workers during the assignment period of the dispatching enterprise. The insurance documents usually contain the flexible workers' personal information, punch-in time, work location, etc., which matches the employment relationship of the flexible workers in the dispatching enterprise.

[0085] Example: In a construction site project, after flexible workers clock in with facial recognition on their mobile devices, the platform automatically collects their geographic location and time information and compares it with the pre-configured work location and time. After confirming their identity and attendance, the system generates daily insurance documents to ensure that the claims process can be quickly activated in the event of an accident during the project.

[0086] By receiving and verifying the face recognition punch-in information of flexible workers, the system effectively ensures the authenticity of the flexible workers' identities and the accuracy of attendance data, avoiding the risks of punch-in cheating and identity fraud. The automated verification of attendance information and the generation of insurance documents significantly improve the efficiency and accuracy of insurance document generation and simplify the insurance application and claims process. In this way, both the employer and the insurance company can achieve data transparency and enhance overall risk management.

[0087] S60, receiving the claim report information of the flexible worker, and processing the claim based on the insurance document and the claim report information.

[0088] In this embodiment, during the flexible employment process, when a flexible employee has an accident or other unexpected situation at work, he or she needs to submit a claim report through the platform. The claim report information includes a detailed description of the accident, the time and place of the accident, etc. This information is used to determine whether the accident is covered by insurance and provide a basis for subsequent claim processing.

[0089] Flexible workers submit claims through the platform (such as mobile applications or web interfaces), entering necessary information such as a detailed description of the accident, the time and location of the accident. After receiving this information, the platform will automatically store it in the database of the claims processing module and trigger the subsequent review process. To ensure the integrity and authenticity of the data, the system can also require the upload of relevant supporting materials (such as accident photos, medical reports, etc.), which are transmitted through the file upload interface and saved in a secure file storage system.

[0090] The platform will automatically match and verify the claim information submitted by the flexible workers with the previously generated insurance documents to confirm whether the accident is covered by the insurance. By matching the time and location of the accident with the coverage in the insurance document, the system can quickly determine the validity of the claim application.

[0091] By comparing the claim report information with the content in the insurance document, the system automatically matches. For example, the platform will check whether the time of the accident is within the validity period of the insurance policy, whether the accident location is consistent with the workplace, and whether the accident description meets the requirements of the insurance terms. Through the automated rule engine, the system can instantly determine whether the application meets the claim conditions and give a preliminary review result.

[0092] Once the matching and verification are successful, the platform will enter the claims processing process. Claims processing includes review, compensation amount calculation, compensation payment and other steps. The entire processing process is recorded, and the claims decision is sent to the flexible workers and insurance companies based on the review results.

[0093] First, the review phase may involve a combination of manual and automated review. If the claim amount is large or the case is complex, the system will assign the case to the insurance company's claims specialist for further review. The system calculates and pays the compensation amount by connecting with the financial system. The claim results will be notified to the flexible worker through the platform and synchronized to the insurance company for archiving through the API interface or other means.

[0094] Example: In a construction project, a flexible worker was injured in a work accident and submitted a claim report through the flexible worker insurance processing platform, filling in the time and description of the accident and uploading a medical report as supporting material. After receiving the report information, the platform matches it with the insurance document to confirm that the time of the accident is within the validity period of the policy and that the accident location is consistent with the workplace. The platform automatically generates a claim case, and after review, calculates the compensation amount, and finally pays the compensation to the flexible worker's account through the platform.

[0095] By receiving claim report information and automatically matching insurance documents through the platform, the platform can significantly improve the efficiency of claim processing, reduce manual review time, and reduce the risk of claim fraud. Through the automated process, the system can quickly determine the validity of the claim and ensure that the compensation amount is calculated accurately. The transparency and efficiency of the entire process greatly improve the user experience of flexible workers and enhance the risk control capabilities of insurance companies.

[0096] The present invention relates to the field of digital human resource processing technology and the field of financial technology, and discloses a flexible employment claim processing method, which performs identity authentication and compliance inspection by receiving the registration request and enterprise information of the dispatching enterprise; receiving the employment demand issued by the employing enterprise, guiding the dispatching enterprise to provide flexible employees; generating a labor agreement template for both parties to sign; receiving the employing enterprise information, dispatched employee information and employment project information uploaded by the dispatching enterprise; receiving the face recognition punching information of the flexible employees, verifying the identity and attendance and generating insurance documents; receiving the claim report information, and processing based on the insurance documents and claim information. The present invention ensures the legitimacy of the participating enterprises through identity authentication and compliance inspection, verifies the identity and attendance information of the flexible employees with the help of face recognition punching technology, generates accurate insurance documents, and processes by verifying the claim information after the accident occurs. It effectively solves the problems of inaccurate identity authentication and insufficient insurance claim risk management and control capabilities in the flexible employment group, improves the promotion efficiency of insurance products, enhances the transparency and accuracy of the claim process, thereby protecting the legitimate rights and interests of all parties and improving the overall risk handling level.

[0097] In one embodiment, the above S10 includes:

[0098] S101, receiving an online registration request from a dispatching enterprise, prompting and receiving the dispatching enterprise to submit electronic copies of its business license, organization code certificate and tax registration certificate;

[0099] S102, verifying the authenticity of the business license, organization code certificate and tax registration certificate through the enterprise credit information disclosure platform;

[0100] S103, retrieving the enterprise credit report of the dispatching enterprise from the enterprise credit information disclosure platform, and checking whether the dispatching enterprise has any illegal record or unresolved legal dispute related to employment;

[0101] S104: If the dispatching enterprise has a record of illegal employment or unresolved legal disputes, reject the registration request of the dispatching enterprise and prompt the dispatching enterprise to reapply after the record is removed or the dispute is resolved;

[0102] S105, if the dispatching enterprise has no illegal record or unresolved legal disputes related to employment, a corporate legal person identity authentication page is generated to prompt and receive the legal person ID card information and facial recognition image uploaded by the dispatching enterprise;

[0103] S106, comparing the legal person's ID card information and facial recognition image with the identity information database to confirm whether the legal person's identity has been verified;

[0104] S107, if the legal person identity authentication passes, the registration process is completed; if the legal person identity authentication fails, a prompt is given to resubmit the legal person identity authentication information.

[0105] In this embodiment, the platform receives the registration request of the dispatching enterprise through the online interface, and requires the enterprise to upload the electronic copy of the business license, organization code certificate and tax registration certificate. These documents are used to verify the legality and compliance of the enterprise. The platform provides an upload function and performs a preliminary check on the format and size of the file when uploading to ensure that the submitted documents meet the requirements.

[0106] The platform provides a file upload function at the front end, and enterprises submit relevant legal documents through the upload interface. After receiving the file, the platform stores it in a secure file system (such as a cloud storage service) and verifies the data format to ensure that the file format is correct (such as PDF, JPEG, etc.). Encryption protocols (such as SSL / TLS) are used during data transmission to ensure the security of the file.

[0107] The platform calls the API of the external enterprise credit information disclosure platform to verify the authenticity of the business license, organization code certificate and tax registration certificate submitted by the dispatching enterprise. The platform compares the information of these certificates with the external database to ensure the validity and legality of the documents.

[0108] The platform is integrated with the enterprise credit information disclosure system, and automatically transmits the certificate information submitted by the enterprise through the API interface. After the disclosure platform returns the verification result, the platform records the compliance status of the enterprise based on the result. If the verification is successful, the platform will allow the enterprise to continue to register; otherwise, the platform will prompt the enterprise to supplement or correct the information.

[0109] The platform obtains the credit report of the enterprise through the external public disclosure platform to check whether the enterprise has any illegal records or unresolved legal disputes related to employment. This step ensures that the enterprise has good legal compliance and reduces the risk of cooperating with non-compliant enterprises.

[0110] The platform retrieves the enterprise credit report from the public disclosure platform through the API, parses the report content, and analyzes the enterprise's legal record and dispute status. The system generates a risk score based on the data in the credit report (such as historical defaults, legal proceedings, etc.) to decide whether to allow the enterprise to continue to complete the registration process.

[0111] If the platform finds that the enterprise has a record of illegal activities or unresolved legal disputes through the enterprise credit report, the system will automatically reject the enterprise's registration application and notify the enterprise to make rectifications. After the dispute is resolved, the enterprise can submit a registration request again.

[0112] The platform will send a notification to the enterprise via email or SMS, informing it that its registration request has been rejected and detailing the reasons for the rejection. The enterprise can resubmit its registration application after eliminating the illegal record or resolving the dispute. The platform will update the enterprise's registration status and mark the enterprise as "pending" pending re-examination.

[0113] After the credit check is passed, the platform will guide the corporate legal person (in this example, the legal person is the abbreviation of the legal representative) to submit ID information and facial recognition image to further confirm the identity of the corporate legal person. This step uses facial recognition technology to compare with the identity information database to ensure that the legal person's identity information is accurate.

[0114] The platform provides the function of uploading ID card photos and real-time facial recognition. The legal representative of the enterprise can use the camera for facial recognition, and the platform will use AI image processing technology to compare the facial image with the ID card photo. The system will also verify the legitimacy of the ID card information through identity verification services (such as the public security system interface) to confirm the legal person's identity.

[0115] The platform compares the ID card information and facial recognition image submitted by the legal representative of the enterprise with the data in the identity information database to ensure the authenticity of the legal person's identity. Identity verification can further enhance the security of the registration process and avoid the risk of identity fraud.

[0116] The platform connects data with the identity information database (such as the public security system) and compares the legal person's ID number and facial image. Once the verification is successful, the platform automatically marks the company's identity verification as passed and allows the company to enter the next registration stage. If the verification fails, the platform will prompt the legal person to re-upload or conduct additional verification.

[0117] After the legal person identity verification is passed, the platform will mark the dispatching enterprise as "registered" and allow it to use other functions of the platform. If the legal person identity verification fails, the platform will notify the enterprise legal person to resubmit identity information or conduct additional verification.

[0118] The platform manages the registration status of enterprises through an automated process. After successful verification, the platform will mark the enterprise as "registered" and issue a registration certificate. If the verification fails, the platform will notify the corporate legal person via email or SMS, requiring him to resubmit identity verification materials or re-perform facial recognition.

[0119] Example: A newly established flexible employment dispatch company submitted an online registration application through the "Insurance Flexible Work Management Platform", uploading its business license, organization code certificate and tax registration certificate. The platform verified the authenticity of these certificates through the corporate credit information disclosure platform, and obtained the company's credit report from the disclosure platform, confirming that the company had no illegal record. The company's legal person then uploaded his ID card and real-time facial image through the platform. After the platform passed the identity verification, it completed the company's registration process and allowed it to publish employment needs on the platform.

[0120] This embodiment receives and processes the registration requests of dispatched enterprises through the platform, ensures the legitimacy and compliance of enterprise information, and reduces the cost of manual review through automated processes. The platform's corporate credit verification and legal person identity comparison functions significantly improve the security and efficiency of the registration process, ensure that dispatched enterprises have legal qualifications, and reduce potential risks.

[0121] In one embodiment, the above S20 includes:

[0122] S201, receiving employment requirements issued by employing enterprises, wherein the employment requirements include job description, skill requirements, work location and working hours;

[0123] S202, generating a labor tag for the labor demand based on the job description, skill requirements, work location and working hours;

[0124] S203, based on the employment tag, screening out matching resumes of flexible workers in a flexible worker database;

[0125] S204, recommending matching flexible workers to the dispatching enterprise based on the resume of the flexible worker;

[0126] S205, recording the communication results between the dispatching enterprise and the flexible worker, and updating the job-seeking status of the flexible worker based on the communication results, wherein the job-seeking status includes contacted, being interviewed, or hired.

[0127] In this embodiment, the employer publishes its employment needs through the platform, and the demand content includes job description (such as job responsibilities and task requirements), skill requirements (such as skills in a specific industry or position), work location and working hours. This demand information is the basis for the platform to match flexible workers. The platform needs to ensure that the demand information received is complete and accurate so that the corresponding employment tags can be generated later.

[0128] The platform provides a form interface for publishing requirements at the front end, allowing employers to submit detailed information including job descriptions, skill requirements, etc. The platform receives this information through API or form submission and stores it in a database (such as MySQL or MongoDB). To ensure the accuracy of the demand information, the platform can use format verification and field verification to ensure that the employment demand data conforms to the preset format and store it for subsequent use.

[0129] The platform generates a set of structured "employment tags" based on the job descriptions, skill requirements, work locations and working hours submitted by employers. These tags are used to quickly screen and match qualified flexible workers. Each tag represents a specific need or requirement, which is used to provide a basis for subsequent resume screening and recommendation.

[0130] The platform generates tags using preset rules. Job descriptions and skill requirements can be mapped to the tag library within the system (such as industry tags, skill tags), and the system automatically generates corresponding tags (such as "technical support", "software development"). At the same time, the work location and working hours will also be generated as tags to ensure that subsequent job screening is more accurate. After the tags are generated, the platform stores these tags and associates them with specific employment demand records.

[0131] The platform uses the employment tags to screen the registered flexible workers database based on the skills, work experience, geographic location, and available time in the workers' resumes to ensure that they match the employment needs. The screening results are a list of qualified workers for further screening and review by the dispatching companies.

[0132] The platform uses a tag-based screening algorithm to search for resumes that match the employment tags from the flexible employment database. The system will perform a structured analysis of the skills, experience and other fields in the resume and compare them with the tags. The screening algorithm can use SQL queries or machine learning-based matching models to improve the accuracy and efficiency of recommendations.

[0133] The platform recommends qualified workers to dispatching companies based on the resumes of the selected flexible workers. This process includes providing resume details to dispatching companies to help them quickly screen and contact suitable workers.

[0134] The platform will generate a list of recommended job seekers and send the results to the dispatching companies through a notification system (such as email or SMS). Companies can view the resumes of recommended job seekers on the platform, and the system will display information such as the job seekers' work experience, skills, and relevant certificates to help companies make decisions.

[0135] The platform records the communication results between the dispatching enterprise and the recommended flexible workers, including whether they have been contacted, interview status, employment status, etc. The platform dynamically updates the job-seeking status of the workers based on the communication results, such as "contacted", "interviewing", "employed", etc., to facilitate follow-up tracking.

[0136] The dispatching company marks the communication results with the flexible workers on the platform, and the system automatically records the communication results in the worker's file. The job search status of the worker will be updated in real time based on the company's feedback. The platform dynamically maintains the job search status through the status management module and sends status update notifications to the employer and the worker.

[0137] Example: A restaurant chain company posted job requirements through the platform, requiring a group of temporary waiters with service experience, who will work in branches in the city center. After receiving the requirements, the platform generates labels for job descriptions and skill requirements, and selects qualified resumes from the flexible worker database. The system recommends several flexible workers who have catering service experience and live nearby, and pushes the recommended results to the dispatching company. The company contacts these workers through the platform and updates the job search status to "interviewing".

[0138] In this embodiment, by receiving the employment needs released by the employer and generating employment tags, the platform can quickly screen out qualified flexible workers and push the recommended results to the dispatching enterprise. This achieves efficient matching between employment needs and flexible workers, significantly improving recruitment efficiency. At the same time, by automatically recording the communication results between the enterprise and the employee, the platform can dynamically track the recruitment progress and continuously optimize the matching process.

[0139] In one embodiment, the above S30 includes:

[0140] S301, creating a labor agreement template library, wherein the labor agreement template library includes a variety of labor agreement templates;

[0141] S302, showing the labor agreement template library to the dispatching enterprise and the flexible worker to determine the target labor agreement template;

[0142] S303, providing an online editing function for the target labor agreement template, and providing an electronic signature function after the dispatching enterprise and the flexible worker have completed editing and confirmed the content of the labor agreement;

[0143] S304, when the electronic signatures of the dispatching enterprise and the flexible worker are received, a signed target labor agreement is generated;

[0144] S305, saving the target labor agreement to the labor agreement database, and distributing copies of the target labor agreement to the dispatching enterprise and the flexible worker.

[0145] In this embodiment, the platform creates a template library containing a variety of labor agreement templates. These templates are classified according to different employment scenarios, job types, labor relations, etc., such as short-term contracts, long-term contracts, part-time agreements, etc. Each template presets commonly used terms (such as job responsibilities, salary arrangements, contract terms, etc.) for dispatched enterprises and flexible workers to choose and use.

[0146] The platform manages labor agreement templates through a database and stores different types of agreement templates in a template library. The template library can be organized by classification tags (such as "temporary contract", "technical position", etc.), and users can quickly search and select suitable templates. The creation and management functions of the template library rely on database technology (such as SQL, NoSQL) and are displayed to users through a web or mobile interface.

[0147] The platform needs to display the labor agreement template library to dispatching companies and flexible workers. Users can browse all available templates and select the agreement template that best suits the current job requirements and working conditions. The display process needs to be supported by an interactive interface so that users can quickly filter and find suitable agreement templates.

[0148] The platform provides an interactive interface where users can browse different categories of agreement templates through search and filtering functions. The template display page supports preview function, and users can view the structure and terms of the agreement. The platform dynamically generates a list of templates for users to choose from by combining Web front-end technology (such as React, Vue.js) with the back-end database.

[0149] The platform provides an online editing function for the selected labor agreement template, allowing dispatching companies and flexible workers to modify and adjust the agreement according to specific job requirements and the content of the agreement. This includes editing contract terms such as salary, working hours, and job requirements.

[0150] The platform uses a rich text editor (such as CKEditor or TinyMCE) to integrate online editing functions. Users can modify the content of the agreement and save the editing progress in real time. In order to ensure data security, the platform provides an automatic save function and stores the edited agreement content in a temporary database for users to retrieve and modify at any time.

[0151] The platform allows dispatching companies and flexible workers to sign electronically after confirming the content of the agreement. The electronic signature has legal effect, ensuring that both parties can be legally protected after signing the agreement. The platform needs to ensure the authenticity and security of the electronic signature.

[0152] The platform implements the electronic signature function by integrating third-party electronic signature services (such as DocuSign and eSign). After confirming the content of the agreement, the user initiates an electronic signature request through the platform, and the platform generates a formal contract document with a signature. The signing process uses digital certificates or identity verification to ensure the legitimacy and validity of the signature.

[0153] After both parties complete the electronic signature, the platform will store the final labor agreement in the database and distribute copies of the agreement to the dispatching enterprise and the flexible employment worker. The copy can be provided through download links, emails, etc.

[0154] The platform stores the signed agreement document in a long-term archive database and generates a unique identification code (UUID) for subsequent retrieval. The platform distributes copies of the agreement to dispatched companies and flexible workers via email, SMS or directly provide a download link within the platform, and retains the signing record for subsequent verification.

[0155] Example: A manufacturing company hired a group of temporary workers through the platform for a short-term production project. The company selected a standard short-term labor contract template on the platform and modified the working hours, salary and responsibilities. After the modification, the company and the employees completed the electronic signature on the platform respectively. The platform stored the signed contract in the agreement database and sent a copy of the agreement to both parties via email.

[0156] This embodiment generates a labor agreement template through the platform and provides an electronic signature function, which significantly improves the efficiency and legitimacy of the signing of the labor agreement. The online editing function enables dispatched companies and flexible workers to flexibly adjust the contract content according to specific needs, and the electronic signature provides security for the signing of the contract. The platform's automatic storage and distribution mechanism simplifies the agreement management process and ensures the secure storage and access to the agreement at any time.

[0157] In one embodiment, the above S40 includes:

[0158] S401, receiving the dispatched employee information uploaded by the dispatching enterprise, wherein the dispatched employee information includes the personal information and professional qualification certificate of the dispatched flexible workers;

[0159] S402, encrypting the dispatched employee information and establishing an employee file based on the encrypted dispatched employee information;

[0160] S403, receiving the employment project information uploaded by the dispatching enterprise, wherein the employment project information includes the project name, work content, working hours and work location of the employment project;

[0161] S404, associating the employment project information with the dispatched employee information, generating a work order, and sending the work order to the dispatched flexible worker.

[0162] In this embodiment, the platform can receive and process the information of the employing enterprise uploaded by the dispatching enterprise, including basic data such as enterprise name, address, contact information, etc. This information is used for contact, confirmation and processing in the subsequent work process to ensure the legitimacy and information integrity of the employing enterprise.

[0163] The platform provides a form or file upload interface, allowing the dispatching company to submit the basic information of the employing company. After receiving the data, the platform will perform format verification (such as checking the format of the contact information and the standardization of the company name) and store this information in the database for subsequent use. Standard database technology is used for storage, such as relational databases (such as MySQL, PostgreSQL) or NoSQL databases (such as MongoDB) to ensure the security and retrievability of the data.

[0164] Dispatched employee information refers to the detailed information of dispatched flexible workers, including personal identity information (such as name, ID number, etc.) and professional qualification certificates. This information will be used to confirm the identity and qualifications of dispatched employees and ensure that they meet the job requirements.

[0165] The platform receives detailed information about dispatched employees through the data upload function. The uploaded personal information will be verified, such as identity information comparison, authenticity check of qualification certificates, etc. After receiving the data, the system will associate this information with the employee's file and store it in the employee management module. When storing, the platform will encrypt sensitive data (such as using AES or RSA encryption algorithms) to ensure data privacy and security.

[0166] To ensure the security of dispatched employees' information, the platform encrypts the personal information received. The encrypted data will be stored in the platform's employee file system for subsequent work order generation and management. This encryption process is mainly for sensitive information, such as ID number, contact information, etc.

[0167] The platform uses standard encryption technology (such as AES-256 or RSA) to encrypt the personal information of dispatched employees and store the encrypted information in the database. The employee file system stores this data in a structured manner and associates it with the corresponding employment project and corporate information. The platform also needs to ensure the secure management of encryption keys to prevent unauthorized access.

[0168] The employment project information is uploaded by the dispatching enterprise, including basic information of the project, such as project name, work content, working hours, work location, etc. This information is used to plan and manage the work tasks of flexible workers and ensure the accuracy of task allocation.

[0169] The platform provides a labor project upload function. The dispatching enterprise can submit project information by form input or file upload. The system will perform data verification to ensure the integrity and accuracy of the project data (such as the correctness of the date format, the validity of the work location, etc.). The data is stored in the project management module for subsequent task generation and distribution.

[0170] The platform generates specific work orders by associating the employment project information with the dispatched employee information. The work order includes the flexible worker's personal information, work tasks, working hours and locations, etc., to ensure clear allocation of work tasks.

[0171] After receiving the project data and dispatched employee information, the platform automatically generates a work order. The work order generation process can be automated through templates and preset rules. The system associates data such as project content, time and location with the dispatched employee's profile information to generate a complete order. After the order is generated, the platform will send it to the flexible workers via SMS, email or platform notification to ensure that they receive the task details.

[0172] Example: In the construction industry, the dispatching company uploads basic project information, such as construction location and working hours, through the platform. The system matches this information with the files of the construction workers and generates work orders. The platform automatically notifies each worker of their work schedule and task details to ensure that the workers arrive on time and complete their tasks.

[0173] This embodiment receives and processes the information of the employer, the dispatched employee, and the employment project uploaded by the dispatching enterprise through the platform, realizing efficient process management from information submission to work order generation. Encryption processing ensures the security of dispatched employee information, and associating project and employee information improves the accuracy and transparency of task allocation. The automatic generation and distribution of work orders simplifies the management process and improves overall work efficiency.

[0174] In one embodiment, the above S50 includes:

[0175] S501, receiving facial recognition clocking-in information of a flexible employee at a work location specified in the employment project information;

[0176] S502, comparing the face recognition punch-in information with the employee face image pre-collected in the dispatched employee information;

[0177] S503, when the comparison is successful, recording the clocking-in time of the flexible worker arriving at the work place;

[0178] S504, generating an attendance report according to the work location and the clock-in time;

[0179] S505, generating a corresponding insurance document based on the attendance report, and sending the insurance document to an insurance company for filing.

[0180] In this embodiment, the flexible workers clock in at the designated workplace using facial recognition. The system uses a camera to capture the facial image when clocking in, and records the geographic location and time information when clocking in. This information is used to verify whether the flexible workers arrive at the workplace on time and ensure the authenticity of the attendance data.

[0181] The platform integrates with smart devices (such as mobile phones or time clocks) to collect facial images and location data of flexible workers. The platform uses positioning technology (such as GPS) to confirm whether the clock-in location is consistent with the work location specified in the employment project. After data collection, the platform stores the clock-in records through API or database for subsequent processing.

[0182] The platform will compare the facial images of flexible workers collected when they punch in with the facial images collected when they register or join the company, or the facial images of employees in the dispatched employee information uploaded by the dispatching company, to ensure that it is the person who punches in at the designated location and to prevent punching in on behalf of others or other cheating.

[0183] The platform uses facial recognition technology (such as using convolutional neural networks (CNN) for feature extraction) to compare the collected clock-in images with pre-stored facial data. After a successful comparison, the system confirms that the identity of the clock-in is valid. If the comparison fails, the system prompts re-verification or refuses to record attendance. The comparison process needs to be efficient and accurate to ensure real-time performance.

[0184] When the facial recognition match is successful, the platform will record the time when the flexible worker arrives at the workplace and compare that time with the working hours stipulated in the project to determine whether he or she arrives at the workplace on time.

[0185] After the platform successfully matches the clock-in time with the start time of the work project, the time record will be saved in the attendance database for subsequent attendance report generation. This process is automatically completed through the platform's background service and ensures that the data is saved in real time.

[0186] The platform generates attendance reports by recording clock-in time, work location and employee identity information. The reports are used to track the attendance of flexible workers and serve as the basis for generating subsequent insurance documents.

[0187] The platform generates daily or weekly attendance reports through automated scripts or scheduled tasks, which list in detail the employee's punch-in time, location, and attendance status (such as on-time arrival, lateness, etc.). The attendance reports are stored in the platform's attendance management module and are available for companies or employees to view.

[0188] The platform generates insurance documents corresponding to the flexible workers' working hours based on their attendance. These documents serve as proof that the flexible workers' insurance is effective during their working period, ensuring that claims can be made in the event of an accident. The generated insurance documents will be sent to the insurance company for filing.

[0189] The platform generates insurance documents based on attendance reports by calling the insurance module, which include employee working hours, project information, and insurance coverage. The generated insurance documents are sent to the insurance company's system through API or system integration to ensure that the insurance company has the documents on file. The documents are stored in the insurance module for subsequent use.

[0190] Example: A temporary deliveryman from a logistics company uses the platform's facial recognition function to clock in when he arrives at different delivery sites every day. The system records the clock-in time after confirming his identity and generates insurance documents based on the daily attendance records. After receiving these documents, the insurance company ensures that the deliveryman is covered by insurance during his work and can quickly initiate the claims process if an accident occurs.

[0191] This embodiment ensures the accuracy of identity verification and attendance records of flexible workers through the platform's automated face recognition clock-in and attendance report generation process. Generating insurance documents based on attendance records simplifies the insurance filing process, reduces errors caused by human intervention, and protects the work safety and insurance rights of flexible workers.

[0192] In one embodiment, the above S60 includes:

[0193] S601, receiving the claim report information submitted by the flexible worker, wherein the claim report information includes a detailed description, time and location of the accident;

[0194] S602, searching for the corresponding insurance document according to the ID card number of the flexible worker;

[0195] S603, matching the claim report information with the insurance document to check whether the claim conditions are met;

[0196] S604, if the claim conditions are met, a claim case is generated, and the claim case is notified to the insurance company;

[0197] S605, recording the insurance company's claim settlement process for the claim case and the claim settlement decision of the claim case, and feeding back the claim settlement decision to the flexible worker.

[0198] In this embodiment, the flexible workers submit a claim application through the platform, which includes a detailed description of the accident, time, location, etc. This information is used by the platform for preliminary review of the accident and as a basis for subsequent matching of insurance documents and verification of claim conditions.

[0199] The platform provides a report form or API interface, where flexible workers can fill in the accident description, time, location and other detailed information online, and attach relevant evidence (such as photos, medical reports, etc.). After receiving this information, the platform stores it in the claims management module and performs format verification to ensure that the submitted report information is complete and accurate. The platform retrieves the corresponding insurance document from the insurance document database through the flexible worker's ID number to verify whether the worker enjoys insurance protection at the time of the accident.

[0200] The insurance document database is queried by ID number to retrieve all insurance documents related to flexible workers. The system matches the ID number with the records in the insurance document to confirm the insurance status of the flexible worker at the time of the accident (such as the validity period of the policy, the insured amount, etc.). The platform matches the report information submitted by the flexible worker with the previously generated insurance document, checks whether the time, location, description and other information of the accident are within the insurance coverage, and determines whether the application meets the claim conditions. The platform automatically compares the report information with the insurance terms and content in the insurance document through the rule engine or matching algorithm. During the comparison process, the platform verifies whether the time of the accident is within the validity period of the policy, whether the location of the accident matches the policy terms, and whether the type of accident is within the insurance coverage. The system generates a claim result after the matching is completed. If the accident situation meets the claim conditions, the platform automatically generates a claim case and transmits the case information to the insurance company to start the claim process. The claim case includes the accident description, relevant evidence, insurance information, etc.

[0201] The platform generates detailed information about the claim and notifies the insurance company through the system. The notification can be automatically transmitted through the API interface or sent to the insurance company's claims department by email. After the claim is generated, the system will assign a unique identifier to the case for subsequent tracking and processing.

[0202] The platform tracks the progress of the insurance company's claims processing and records the insurance company's claims decisions. After the claims are completed, the platform will feedback the claims results to the flexible workers, informing them of the success or failure of the claims and the amount of compensation.

[0203] The platform automatically records key points in the claims process (such as case review, compensation decision, etc.) by integrating with the insurance company's API interface. The platform will also automatically send claims progress notifications to flexible workers through SMS and email. Claim results and progress information are also saved in the platform's claims management module.

[0204] Example: A construction worker was injured in a work accident and submitted a claim report through the platform, describing in detail how the accident happened. The platform retrieved the valid insurance document based on his ID number, compared the time and location of the accident, and confirmed that the accident met the claim conditions. The platform generated a claim case and notified the insurance company. A few days later, the worker received the insurance company's claim decision and learned about the compensation amount and processing results through the platform.

[0205] This embodiment uses the platform to automatically process the claims reporting and insurance document matching of flexible workers, thereby improving the processing efficiency of claims applications and reducing the time and error rate of manual review. The platform automatically generates claims cases and tracks the processing progress, ensuring that insurance companies and flexible workers can grasp the progress of claims in real time, while reducing the communication costs during the claims process.

[0206] In one embodiment, a flexible employment labor claims processing device is provided, and the flexible employment labor claims processing device corresponds one-to-one to the flexible employment labor claims processing method in the above embodiment. Figure 3 , Figure 3 This is a functional module diagram of a preferred embodiment of the flexible employment claims processing device of the present invention. Enterprise registration and verification module 10, employment demand processing module 20, labor agreement generation and processing module 30, employment information upload and processing module 40, attendance verification and insurance generation module 50 and claims processing module 60. The functional modules are described in detail as follows:

[0207] The enterprise registration and verification module 10 is used to receive a registration request from a dispatching enterprise and the enterprise information of the dispatching enterprise, and to perform identity verification and compliance check on the dispatching enterprise based on the enterprise information;

[0208] The labor demand processing module 20 is used to receive the labor demand issued by the employing enterprise and guide the dispatching enterprise to recruit flexible workers based on the labor demand;

[0209] A labor agreement generation and processing module 30 is used to generate a labor agreement template for the dispatching enterprise and the flexible worker to sign;

[0210] The employment information uploading and processing module 40 is used to receive the dispatched employee information and employment project information uploaded by the dispatching enterprise;

[0211] The attendance verification and insurance generation module 50 is used to receive the face recognition punch-in information of the flexible employee, and verify the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generate an insurance document based on the verified punch-in information;

[0212] The claim processing module 60 is used to receive the claim report information of the flexible worker and perform claim processing based on the insurance documents and the claim report information.

[0213] In one embodiment, the enterprise registration and verification module 10 is specifically used to:

[0214] Receive online registration requests from dispatched enterprises, and prompt and receive electronic copies of business licenses, organization code certificates, and tax registration certificates submitted by the dispatched enterprises;

[0215] Verify the authenticity of the business license, organization code certificate and tax registration certificate through the enterprise credit information disclosure platform;

[0216] Retrieving the enterprise credit report of the dispatching enterprise from the enterprise credit information disclosure platform to check whether the dispatching enterprise has any illegal record or unresolved legal disputes related to employment;

[0217] If the dispatching enterprise has a record of illegal employment or unresolved legal disputes, the registration request of the dispatching enterprise will be rejected, and the dispatching enterprise will be prompted to reapply after the record is eliminated or the dispute is resolved;

[0218] If the dispatching enterprise has no illegal record or unresolved legal disputes related to employment, a corporate legal person identity verification page will be generated to prompt and receive the legal person ID card information and facial recognition image uploaded by the dispatching enterprise;

[0219] Compare the legal person's ID card information and facial recognition image with the identity information database to confirm whether the legal person's identity has been verified;

[0220] If the legal person identity authentication passes, the registration process is completed; if the legal person identity authentication fails, you will be prompted to resubmit the legal person identity authentication information.

[0221] In one embodiment, the labor demand processing module 20 is specifically used to:

[0222] Receive employment needs published by employing enterprises, including job descriptions, skill requirements, work locations and working hours;

[0223] Generate a labor label for the labor demand based on the job description, skill requirements, work location and working hours;

[0224] Based on the employment tags, matching resumes of flexible workers are screened out from the flexible worker database;

[0225] Based on the resume of the flexible worker, recommend matching flexible workers to the dispatching enterprise;

[0226] The communication results between the dispatching enterprise and the flexible worker are recorded, and the job-seeking status of the flexible worker is updated based on the communication results, wherein the job-seeking status includes contacted, being interviewed, or hired.

[0227] In one embodiment, the labor service agreement generation and processing module 30 is specifically used to:

[0228] Creating a labor agreement template library, wherein the labor agreement template library includes a variety of labor agreement templates;

[0229] Presenting the labor agreement template library to the dispatching enterprise and the flexible employment worker to determine the target labor agreement template;

[0230] Providing an online editing function for the target labor agreement template, and providing an electronic signature function after the dispatching enterprise and the flexible worker have completed editing and confirmed the content of the labor agreement;

[0231] When the electronic signatures of the dispatching enterprise and the flexible worker are received, a signed target labor agreement is generated;

[0232] The target labor agreement is saved in a labor agreement database, and copies of the target labor agreement are distributed to the dispatching enterprise and the flexible workers.

[0233] In one embodiment, the employment information uploading and processing module 40 is specifically used to:

[0234] Receiving the dispatched employee information uploaded by the dispatching enterprise, wherein the dispatched employee information includes the personal information and professional qualification certificate of the dispatched flexible workers;

[0235] Encrypting the dispatched employee information and establishing an employee file based on the encrypted dispatched employee information;

[0236] Receiving the employment project information uploaded by the dispatching enterprise, the employment project information including the project name, work content, working hours and work location of the employment project;

[0237] The employment project information is associated with the dispatched employee information, and a work order is generated, and the work order is sent to the dispatched flexible worker.

[0238] In one embodiment, the attendance verification and insurance generation module 50 is specifically used to:

[0239] Receive facial recognition clocking-in information of flexible workers at the work location specified in the employment project information;

[0240] Comparing the facial recognition punch-in information with the employee facial images pre-collected in the dispatched employee information;

[0241] When the match is successful, the clocking-in time of the flexible worker arriving at the work place is recorded;

[0242] Generate an attendance report based on the work location and the clock-in time;

[0243] A corresponding insurance document is generated based on the attendance report, and the insurance document is sent to an insurance company for filing.

[0244] In one embodiment, the claims processing module 60 is specifically configured to:

[0245] Receive the claim report information submitted by the flexible workers, the claim report information including a detailed description of the accident, time and location;

[0246] Retrieving the corresponding insurance document according to the ID card number of the flexible worker;

[0247] Matching the claim report information with the insurance document to check whether the claim conditions are met;

[0248] If the claim conditions are met, a claim case is generated and the claim case is notified to the insurance company;

[0249] Record the insurance company's claims settlement process for the claim case and the claims settlement decision for the claim case, and feed back the claims settlement decision to the flexible worker.

[0250] In one embodiment, a computer device is provided. The computer device may be a server, and its internal structure diagram may be as follows: Figure 4 As shown. The computer device includes a processor, a memory, a network interface and a database connected via a system bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a non-volatile and / or volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program and a database. The internal memory provides an environment for the operation of the operating system and the computer program in the non-volatile storage medium. The network interface of the computer device is used to communicate with an external user terminal through a network connection. When the computer program is executed by the processor, it realizes the functions or steps on the service side of a flexible employment claim processing method.

[0251] In one embodiment, a computer device is provided. The computer device may be a user terminal, and its internal structure diagram may be as follows: Figure 5 As shown. The computer device includes a processor, a memory, a network interface, a display screen and an input device connected via a system bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of the operating system and the computer program in the non-volatile storage medium. The network interface of the computer device is used to communicate with an external server via a network connection. When the computer program is executed by the processor, it realizes the functions or steps on the user side of a flexible employment claim processing method

[0252] In one embodiment, a computer device is provided, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the following steps when executing the computer program:

[0253] Receiving a registration request from a dispatching enterprise and enterprise information of the dispatching enterprise, and performing identity authentication and compliance check on the dispatching enterprise based on the enterprise information;

[0254] Receiving the employment needs released by the employing enterprises, and guiding the dispatching enterprises to recruit flexible workers based on the employment needs;

[0255] Generate a labor service agreement template for the dispatching enterprise and the flexible worker to sign;

[0256] Receiving the dispatched employee information and employment project information uploaded by the dispatching enterprise;

[0257] Receiving the face recognition punch-in information of the flexible employee, and verifying the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generating an insurance document based on the verified punch-in information;

[0258] Receive the claim report information of the flexible worker, and process the claim based on the insurance document and the claim report information.

[0259] In one embodiment, a computer readable storage medium is provided, on which a computer program is stored, and when the computer program is executed by a processor, the following steps are implemented:

[0260] Receiving a registration request from a dispatching enterprise and enterprise information of the dispatching enterprise, and performing identity authentication and compliance check on the dispatching enterprise based on the enterprise information;

[0261] Receiving the employment needs released by the employing enterprises, and guiding the dispatching enterprises to recruit flexible workers based on the employment needs;

[0262] Generate a labor service agreement template for the dispatching enterprise and the flexible worker to sign;

[0263] Receiving the dispatched employee information and employment project information uploaded by the dispatching enterprise;

[0264] Receiving the face recognition punch-in information of the flexible employee, and verifying the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generating an insurance document based on the verified punch-in information;

[0265] Receive the claim report information of the flexible worker, and process the claim based on the insurance document and the claim report information.

[0266] It should be noted that the above functions or steps that can be implemented by the computer-readable storage medium or computer device can refer to the relevant descriptions on the server side and the user side in the aforementioned method embodiment. To avoid repetition, they will not be described one by one here.

[0267] Those skilled in the art can understand that all or part of the processes in the above-mentioned embodiment methods can be completed by instructing the relevant hardware through a computer program, and the computer program can be stored in a non-volatile computer-readable storage medium. When the computer program is executed, it can include the processes of the embodiments of the above-mentioned methods. Among them, any reference to memory, storage, database or other media used in the embodiments provided in this application can include non-volatile and / or volatile memory. Non-volatile memory can include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM) or flash memory. Volatile memory can include random access memory (RAM) or external cache memory. As an illustration and not limitation, RAM is available in many forms, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).

[0268] Those skilled in the art can clearly understand that for the convenience and simplicity of description, only the division of the above-mentioned functional units and modules is used as an example. In actual applications, the above-mentioned functions can be distributed and completed by different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above.

[0269] It should be noted that if software tools or components other than those of the Company appear in the embodiments of the present application, they are only used for illustration and do not represent actual use. The above-described embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit them; although the present invention has been described in detail with reference to the above-mentioned embodiments, a person of ordinary skill in the art should understand that the technical solutions described in the above-mentioned embodiments can still be modified, or some of the technical features thereof can be replaced by equivalents; and these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention, and should all be included in the protection scope of the present invention.

Claims

1. A method for processing claims for flexible employment, characterized in that: The following steps are involved: Receiving a registration request from a dispatching enterprise and enterprise information of the dispatching enterprise, and performing identity authentication and compliance check on the dispatching enterprise based on the enterprise information; Receiving the employment needs released by the employing enterprises, and guiding the dispatching enterprises to recruit flexible workers based on the employment needs; Generate a labor service agreement template for the dispatching enterprise and the flexible worker to sign; Receiving the dispatched employee information and employment project information uploaded by the dispatching enterprise; Receiving the face recognition punch-in information of the flexible employee, and verifying the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generating an insurance document based on the verified punch-in information; Receive the claim report information of the flexible worker, and process the claim based on the insurance document and the claim report information.

2. The flexible employment claims processing method according to claim 1, characterized in that: Receiving a registration request from a dispatching enterprise and enterprise information of the dispatching enterprise, and performing identity authentication and compliance check on the dispatching enterprise based on the enterprise information, including: Receive online registration requests from dispatched enterprises, and prompt and receive electronic copies of business licenses, organization code certificates, and tax registration certificates submitted by the dispatched enterprises; Verify the authenticity of the business license, organization code certificate and tax registration certificate through the enterprise credit information disclosure platform; Retrieving the enterprise credit report of the dispatching enterprise from the enterprise credit information disclosure platform to check whether the dispatching enterprise has any illegal record or unresolved legal disputes related to employment; If the dispatching enterprise has a record of illegal employment or unresolved legal disputes, the registration request of the dispatching enterprise will be rejected, and the dispatching enterprise will be prompted to reapply after the record is eliminated or the dispute is resolved; If the dispatching enterprise has no illegal record or unresolved legal disputes related to employment, a corporate legal person identity verification page will be generated to prompt and receive the legal person ID card information and facial recognition image uploaded by the dispatching enterprise; Compare the legal person's ID card information and facial recognition image with the identity information database to confirm whether the legal person's identity has been verified; If the legal person identity authentication passes, the registration process is completed; if the legal person identity authentication fails, you will be prompted to resubmit the legal person identity authentication information.

3. The flexible employment claims processing method according to claim 1, characterized in that: Receiving the employment needs released by the employing enterprise, and guiding the dispatching enterprise to recruit flexible workers based on the employment needs, including: Receive employment needs published by employing enterprises, including job descriptions, skill requirements, work locations and working hours; Generate a labor label for the labor demand based on the job description, skill requirements, work location and working hours; Based on the employment tags, matching resumes of flexible workers are screened out from the flexible worker database; Based on the resume of the flexible worker, recommend matching flexible workers to the dispatching enterprise; The communication results between the dispatching enterprise and the flexible worker are recorded, and the job-seeking status of the flexible worker is updated based on the communication results, wherein the job-seeking status includes contacted, being interviewed, or hired.

4. The flexible employment claims processing method according to claim 1, characterized in that: Generate a labor service agreement template for the dispatching enterprise and the flexible worker to sign, including: Creating a labor agreement template library, wherein the labor agreement template library includes a variety of labor agreement templates; Presenting the labor agreement template library to the dispatching enterprise and the flexible employment worker to determine the target labor agreement template; Providing an online editing function for the target labor agreement template, and providing an electronic signature function after the dispatching enterprise and the flexible worker have completed editing and confirmed the content of the labor agreement; When the electronic signatures of the dispatching enterprise and the flexible worker are received, a signed target labor agreement is generated; The target labor agreement is saved in a labor agreement database, and copies of the target labor agreement are distributed to the dispatching enterprise and the flexible workers.

5. The flexible employment claims processing method according to claim 1, characterized in that: Receive the dispatched employee information and employment project information uploaded by the dispatching enterprise, including: Receiving the dispatched employee information uploaded by the dispatching enterprise, wherein the dispatched employee information includes the personal information and professional qualification certificate of the dispatched flexible workers; Encrypting the dispatched employee information and establishing an employee file based on the encrypted dispatched employee information; Receiving the employment project information uploaded by the dispatching enterprise, the employment project information including the project name, work content, working hours and work location of the employment project; The employment project information is associated with the dispatched employee information, and a work order is generated, and the work order is sent to the dispatched flexible worker.

6. The method for processing claims for flexible employment as described in claim 1, characterized in that: Receiving the face recognition punch-in information of the flexible employee, and verifying the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generating an insurance document based on the verified punch-in information, including: Receive facial recognition clocking-in information of flexible workers at the work location specified in the employment project information; Comparing the facial recognition punch-in information with the employee facial images pre-collected in the dispatched employee information; When the match is successful, the clocking-in time of the flexible worker arriving at the work place is recorded; Generate an attendance report based on the work location and the clock-in time; A corresponding insurance document is generated based on the attendance report, and the insurance document is sent to an insurance company for filing.

7. The flexible employment claims processing method according to claim 1, characterized in that: Receiving the claim report information of the flexible worker, and processing the claim based on the insurance document and the claim report information, including: Receive the claim report information submitted by the flexible workers, the claim report information including a detailed description of the accident, time and location; Retrieving the corresponding insurance document according to the ID card number of the flexible worker; Matching the claim report information with the insurance document to check whether the claim conditions are met; If the claim conditions are met, a claim case is generated and the claim case is notified to the insurance company; Record the insurance company's claims settlement process for the claim case and the claims settlement decision for the claim case, and feed back the claims settlement decision to the flexible worker.

8. A flexible employment claims processing device, characterized in that: The flexible employment claims processing device comprises: An enterprise registration and verification module, used to receive a registration request from a dispatching enterprise and the enterprise information of the dispatching enterprise, and perform identity verification and compliance check on the dispatching enterprise based on the enterprise information; A labor demand processing module is used to receive the labor demand issued by the employing enterprise, and guide the dispatching enterprise to recruit flexible workers based on the labor demand; A labor agreement generation and processing module, used to generate a labor agreement template for the dispatching enterprise and the flexible worker to sign; The employment information uploading and processing module is used to receive the dispatched employee information and employment project information uploaded by the dispatching enterprise; The attendance verification and insurance generation module is used to receive the face recognition punch-in information of the flexible workers, and verify the punch-in information based on the dispatched employee information and the employment project information to confirm the identity and attendance, and generate an insurance document based on the verified punch-in information; The claim processing module is used to receive the claim report information of the flexible employee and perform claim processing based on the insurance documents and the claim report information.

9. A computer device, characterized in that: The computer device includes a memory, a processor, and a flexible employment claims processing program stored in the memory and executable on the processor. When the flexible employment claims processing program is executed by the processor, the steps of the flexible employment claims processing method as described in any one of claims 1 to 7 are implemented.

10. A computer-readable storage medium, characterized in that: The storage medium stores a flexible employment claims processing program, and when the flexible employment claims processing program is executed by the processor, the steps of the flexible employment claims processing method as described in any one of claims 1-7 are implemented.

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