Airport emergency information release response processing platform and method

Abstract

The invention belongs to the technical field of airport operation information processing, and discloses an airport emergency information release response processing platform and method. The method comprises the following steps: determining a processing strategy; generating an event report by using a preset template, and automatically reporting the event report according to a preset communication protocol; in the disposal process, high-definition video pictures and voice transcription characters are captured in real time and automatically transmitted to a background system, key video clips and pictures are recognized and intercepted through an advanced intelligent analysis algorithm, each link of the whole event disposal is recorded, key data and insight are extracted from recorded information, and the processing efficiency is improved. And optimizing the disposal process. And the processing progress of each event processing center and each event processing terminal is monitored in real time. According to the invention, various dynamic information on site can be quickly captured and understood, detailed disposal records are formed, the disposal process is continuously optimized, and quick and accurate response can be ensured when various emergencies occur.

Description

Technical Field

[0001] The present invention belongs to the technical field of airport operation information processing, and in particular relates to an airport emergency information release response handling platform and method. Background Art

[0002] Against the backdrop of rapid development of the modern air transport industry and continued growth in the number of flights, as the complexity of airport operations increases, various emergency events such as sudden weather changes, equipment failures, and security threats occur from time to time. These events pose a serious threat to the normal operation of the airport and the safe travel of passengers. In order to publish and transmit emergency response information in a timely and accurate manner and ensure that all relevant departments and personnel can respond quickly and coordinate effectively, the airport emergency information release and response platform came into being. Relying on advanced information technology and network communication means, it realizes the rapid collection, classification, release and sharing of emergency information, providing strong support for airport emergency management and crisis response.

[0003] With regard to improving the coordination capability and efficiency of emergency response through intelligent means, and realizing full-process supervision and archiving, the existing technology does not have a mature system and method for flight reduction and flight time adjustment.

[0004] Through the above analysis, the problems and defects of the existing technology are as follows: the existing technology does not integrate technologies such as AI voice recognition and big data analysis, and does not link with equipment such as law enforcement recorders to achieve instant on-site perception and accurate recording; and the existing technology has a slow response speed and low accuracy to emergencies. Summary of the invention

[0005] In order to overcome the problems existing in the related technologies, the disclosed embodiments of the present invention provide an airport emergency information release response and disposal platform and method. The purpose of the present invention is to propose the construction of an efficient and intelligent emergency management system, integrating technologies such as AI voice recognition and big data analysis, and linking with equipment such as law enforcement recorders to achieve instant on-site perception and accurate recording. The system can quickly capture and understand on-site dynamics, guide on-site disposal, optimize the disposal process, and ensure a rapid and accurate response to emergencies.

[0006] The technical solution is as follows: an airport emergency information release response disposal method, comprising: S1, determine the handling strategies for different types of abnormal events such as operation, region, resource, VIP, emergency rescue, weather, and system; S2, after the abnormal event is confirmed, the process initiation mechanism is started, and the event report is generated using the preset template, and the time, location, disposal requirements, and impact scope information are automatically marked in the report; For example, the security center confirms that the abnormal event is true, and clicks "confirm" to start the process mechanism.

[0007] What effects does it bring: The operation monitoring center will conduct an audit to ensure the accuracy of abnormal events and eliminate invalid interference.

[0008] The preset template includes some content that needs to be filled in when an event is initiated, such as handling suggestions, handling plans, and responsible persons to be notified, etc., which can be filled in by default to save time for filling in; According to the form content filled in when the process is initiated, the time, location, disposal requirements, impact scope and other information are obtained and automatically filled in the event report. There is no need to fill it in repeatedly. The event report is dynamically filled according to the key nodes of the disposal process. Based on the content of the form filled in when the process is initiated, the time, location, disposal requirements, impact scope and other information are obtained through the interface and automatically filled in the event report.

[0009] S3, after the process initiation mechanism is running, the event report is automatically sent to each event processing center and event handling terminal according to the preset communication protocol; In the airport private network and public network environment, multiple communication methods such as IP telephone, email, personal mobile phone and system internal instant messaging are seamlessly integrated, allowing users to flexibly configure communication targets according to actual needs and accurately specify which users' specific devices (such as desktop computers, mobile devices), email accounts or system internal terminals the information should be sent to, ensuring that the most suitable communication path can be found in any network environment to achieve instant transmission and reception of information; For example, in the airport's private network and public network environment, multiple communication methods such as IP telephone, email, personal mobile phone and system internal instant messaging are seamlessly integrated, allowing users to flexibly configure communication targets according to actual needs, and accurately specify which users' specific devices (such as desktop computers, mobile devices), email accounts or system internal terminals the information should be sent to, ensuring that the most suitable communication path can be found in any network environment to achieve instant transmission and reception of information.

[0010] For each feedback processing node, the system allows flexible setting of feedback time limits according to the specific requirements of the airport operation specifications. Some nodes must set time requirements according to the specifications, while other nodes can choose not to set them. The setting process is simple and can be completed through the preset template. From the moment each feedback node receives the information, the system will immediately start the timing to ensure that the user can complete the corresponding feedback operation within the specified feedback period.

[0011] All parties involved in event processing, especially the responsible person, can clearly view the processing progress, status and feedback details of the event at each feedback node. The system provides a comprehensive display in the form of a process list, allowing users to quickly overview the overall situation of event processing; The settings are carried out in accordance with various standardized operation documents such as the incident handling operation standards of various airports; When each feedback node receives the information, the system will start timing immediately. If no feedback is given by the set time, the system will issue a reminder notification, including system reminders and phone reminders. Event handling is usually done by multiple parties in parallel. Once one party reports an update, the other parties will be alerted and adjust the current handling based on the latest developments.

[0012] S4, the law enforcement recorder captures high-definition video images and voice transcriptions in real time during the handling process, and automatically transmits them to the backend system. It uses intelligent analysis algorithms to identify and intercept video clips and images, record every link of the entire incident handling, extract key data and insights from the recorded information, and optimize the handling process; For example, when the handling personnel arrive at the scene and begin to perform the task, the video recording function of the law enforcement recorder will be activated. The high-definition camera of the law enforcement recorder will capture the scene scenes in real time and record these scenes in the form of high-definition video.

[0013] The law enforcement recorder has a built-in high-sensitivity microphone that can collect on-site voice information in real time. The collected voice information will be sent to the cloud-based voice recognition engine in the form of an analog signal. The voice recognition engine will recognize the voice signal and convert it into text information.

[0014] The entire disposal process is recorded in video for easy later review. The video can also be used as emergency disposal material to facilitate subsequent review and learning, thereby improving emergency disposal capabilities.

[0015] The intelligent analysis algorithm in the backend server will intelligently analyze the real-time video of the law enforcement recorder and identify key events or behaviors. For example, when the algorithm recognizes a face, abnormal behavior or a specific object, it will automatically mark and intercept the corresponding video clip. When it is necessary to trace back the event process or analyze the cause of the event, it can easily find and play the key video clip. This not only improves the processing efficiency of video information, but also provides strong support for later tracing and analysis.

[0016] S5, the backend system uses the tracking function to monitor the processing progress of each event processing center and event handling terminal in real time. Collect relevant data on historical handling content and processes, including but not limited to handling time, handling personnel, handling results, handling feedback, etc., conduct in-depth analysis of the collected data, find out the bottlenecks, common problems and potential improvement points in the handling process, continuously optimize the handling process and improve handling efficiency.

[0017] In step S1, the operation abnormal event handling strategy includes: establishing an operation monitoring center to monitor the operation status of the airport in real time, and activating a regional management mechanism for abnormal operation events; The regionalized management mechanism includes: in view of the jurisdiction of the airport, several regionalized management groups are established, namely, the flight area safety management group, the terminal area safety management group and the public area safety management group, and the person in charge and the responsible department of each group are determined; The regional abnormal event handling strategy includes: initiating corresponding operation events according to the characteristics of different regions; when an event is initiated in a specific area, the time, specific location and handling requirements of the event will be sent to the relevant responsible persons for timely and effective handling.

[0018] In step S1, the resource abnormal event handling strategy includes: establishing a facility and equipment management system to regularly maintain and inspect various facilities and equipment at the airport; when a failure occurs, an alarm is issued; The regular maintenance and inspection of various facilities and equipment at the airport specifically includes: monitoring the network status and data status of the airport's servers and interface services, monitoring the operating status of the airport's elevators and air conditioners through sensors, and automatically issuing an alarm when the service network of the above-mentioned facilities and equipment is disconnected, equipment fault codes are displayed, or parameters are abnormal; The strategies for handling VIP abnormal events include: providing VIP flights and reception services for VIPs and important transportation through the established VIP service terminal; The VIP service terminal includes the VIP lounge of the airport and the VIP room of the terminal area management department, which is used to provide reception, inspection and airport farewell services for important customers and major transportation tasks, and automatically obtain the flight information and personal information of the VIP. Subsequently, the operation control center enters the corresponding service requirements according to the specific needs of the VIP and sends this information to the server; after receiving the instructions, the server provides service information to the VIP in accordance with the established service requirements.

[0019] In step S1, the emergency rescue abnormal event handling strategy includes: establishing an emergency rescue center and equipping rescue equipment for emergency rescue; Specifically, when emergency rescue incidents occur at the airport, the relevant person in charge will be notified based on the inputted information and the preset process will be used to conduct full-process video monitoring and record, and implement corresponding measures; The weather abnormal event handling strategy includes: actively and regularly obtaining important weather information in real time through the data interface. If the weather data of the important weather information exceeds the warning value, the weather emergency plan will be triggered, an alarm will be issued, and the weather emergency plan will be activated; the important weather information includes the local meteorological bureau, air traffic control weather, and airline weather data; The strategy for handling system abnormal events includes: establishing an information system to monitor operational information data and flight information in real time, and issuing alarms when data abnormalities or system failures occur; The real-time monitoring of the operation information data and flight information includes: comparing the flight operation and flight support through the start time of each support plan of the flight, the completion time of the support plan, the actual start time of the support, and the actual completion time of the support, to determine whether the flight will be delayed at this station. If the flight is at risk of delay due to the delay of the previous node, an alarm is issued and manual intervention is carried out in a timely manner; In step S3, the event report is automatically sent to each event processing center and event handling terminal, including: for event processing centers that require immediate feedback, the background system sets a feedback time limit, and continuously tracks the feedback situation, and sets clear handling standards for each type of operation event, covering the handling time limit, operating procedures and specification requirements; to ensure that the event is handled in a timely and effective manner, the system will automatically trigger the reminder function to notify when the preset feedback warning threshold is about to be reached; at the same time, the background system sends notifications to some event processing centers that assist in handling events to inform them and obtain the latest developments of the event.

[0020] In step S4, the background system records every link of the entire event handling, including process initiation, notification sending, feedback collection, and remedial measures implementation, forming a complete and traceable closed-loop management.

[0021] In step S5, the background system finds that the processing progress is lagging behind or there are abnormal situations, and issues an alarm to remind the relevant event handling terminal to handle it in time.

[0022] Another object of the present invention is to provide an airport emergency information release response processing platform, which is implemented by the airport emergency information release response processing method, and the platform includes: The processing strategy determination module is used to determine the processing strategies for different types of abnormal events such as operation, region, resource, VIP, emergency rescue, weather, and system; The event report generation module is used to start the process initiation mechanism after the abnormal event is confirmed, generate an event report using a preset template, and automatically mark the time, location, disposal requirements, and impact scope information in the report; The communication protocol module automatically sends the event report to each event processing center and event handling terminal according to the preset communication protocol after the process initiation mechanism is running; Recording and information extraction module: the law enforcement recorder captures high-definition video images and voice transcriptions in real time during the handling process, and automatically transmits them to the backend system. It uses intelligent analysis algorithms to identify and intercept video clips and images, record every step of the entire incident handling process, extract key data and insights from the recorded information, and optimize the handling process; The background tracking module, the background system uses the tracking function to monitor the processing progress of each event processing center and event handling terminal in real time.

[0023] Furthermore, the platform is mounted on a computer device, which includes: at least one processor, a memory, and a computer program stored in the memory and executable on the at least one processor, and the processor implements the functions of the above-mentioned airport emergency information release response and disposal platform when executing the computer program.

[0024] Furthermore, the platform is mounted on a computer-readable storage medium, which stores a computer program. When the computer program is executed by a processor, it can realize the functions of the above-mentioned airport emergency information release response and disposal platform.

[0025] Combining all the above technical solutions, the beneficial effects of the present invention are as follows: the present invention deeply integrates cutting-edge technologies such as artificial intelligence speech recognition and big data analysis, and realizes instant perception and accurate recording of on-site disposal situations through linkage with advanced software and hardware equipment such as law enforcement recorders. Through this system, the present invention can quickly capture and understand various dynamic information on the scene, form detailed disposal records, and then continuously optimize the disposal process to ensure that it can respond quickly and accurately when facing various emergencies.

[0026] By deeply integrating artificial intelligence speech recognition technology, the present invention enables the system to instantly capture and understand the voice commands or situation reports of on-site personnel without manual transcription, greatly shortening the time for information transmission. At the same time, big data analysis technology can quickly analyze historical cases and current situations, providing decision makers with immediate and accurate references, thereby speeding up response. Through detailed disposal records, the system can automatically generate disposal reports, and conduct a review and analysis of the disposal process to identify existing problems and deficiencies, and provide improvement suggestions for future emergency disposal. This continuous improvement mechanism helps to continuously improve disposal efficiency and quality. Efficient emergency response and precise disposal actions can quickly stabilize social emotions, reduce the spread of panic and rumors, enhance passengers' sense of trust, and enhance the overall sense of security in society. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] The accompanying drawings herein are incorporated in and constitute a part of the specification, illustrate embodiments consistent with the present disclosure, and together with the description, serve to explain the principles of the present disclosure; Figure 1 It is a flow chart of the airport emergency information release response method provided by an embodiment of the present invention; Figure 2 It is a schematic diagram of the airport emergency information release response method provided by an embodiment of the present invention; Figure 3 It is a schematic diagram of an airport emergency information release response and disposal platform provided by an embodiment of the present invention; Figure 4 It is a schematic diagram of the architecture deployment of an airport emergency information release response and disposal platform provided by an embodiment of the present invention; In the figure: 1. Processing strategy determination module; 2. Event report generation module; 3. Communication protocol module; 4. Recording and information extraction module; 5. Background tracking module. DETAILED DESCRIPTION

[0028] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, the specific embodiments of the present invention are described in detail below in conjunction with the accompanying drawings. In the following description, many specific details are set forth to facilitate a full understanding of the present invention. However, the present invention can be implemented in many other ways different from those described herein, and those skilled in the art can make similar improvements without violating the connotation of the present invention, so the present invention is not limited by the specific implementation disclosed below.

[0029] The innovation of the present invention is that it deeply integrates cutting-edge artificial intelligence speech recognition and big data analysis technology, realizes instant and accurate capture and in-depth understanding of on-site voice commands, and can efficiently process and analyze massive data. This technological integration not only greatly improves the efficiency and speed of information processing, but also significantly enhances the accuracy and scientificity of decision-making. What is particularly important is that while optimizing the workflow, the platform does not add extra burden to front-line employees. Instead, it helps them complete their work more efficiently through automation and intelligent means. In addition, the platform also has full-process control and recording functions to ensure that every step of the operation is traceable, providing solid support for subsequent process optimization and responsibility tracing.

[0030] Embodiment 1, as Figure 1 As shown, the airport emergency information release response processing method provided by the embodiment of the present invention includes: S1, determine the handling strategies for different types of abnormal events such as operation, region, resource, VIP, emergency rescue, weather, and system; It is used to improve the airport's emergency response capabilities, ensure that it can respond quickly and effectively when various abnormal events occur, and determine comprehensive and refined handling strategies for different types of abnormal events; the handling strategies include: Abnormal events of operation: The present invention establishes an operation monitoring center to monitor the operation status of the airport in real time. The airport is equipped with an emergency command center. The center is the nerve center of the safe operation of the airport and is fully responsible for monitoring, patrolling and efficiently handling various abnormal operation events that occur in the airport. Once an abnormal operation event is found, the regional management mechanism is immediately activated. The regional management mechanism is finely configured in the region according to the parameters such as the location, type and department of each operation event. For example, aircraft oil leakage, runway intrusion, navigation light failure, etc. belong to the flight area, and abnormal unclaimed luggage, abandoned items, water outages, power outages, information network failures and severe water accumulation belong to the terminal area. On this basis, an intelligent automatic reporting and circulation system is introduced. When any abnormal event occurs, the system can instantly identify the type and location of the event, and automatically transfer the relevant information to the specific person in charge of the corresponding area without manual intervention and selection. This process not only greatly improves the response speed, but also effectively reduces human errors and ensures the timeliness and accuracy of event handling. The above method ensures that each department in each jurisdiction can respond quickly and carry out targeted disposal according to their respective responsibilities.

[0031] Exemplarily, establishing an operation monitoring center to monitor the operation status of the airport in real time includes: Every airport has an operation monitoring center, which is responsible for monitoring airport operations. This is a fixed organizational structure of the airport, but the names may be different in different airports. Some are operation monitoring centers, some are emergency rescue centers, and some are security centers.

[0032] The regionalized management mechanism includes: In view of the wide scope of airport jurisdiction, in order to ensure that operational incidents can be managed in a timely and effective manner, the airport adopts a regional management mechanism. Specifically, it has established several regional management groups, such as the flight area safety management group, the terminal area safety management group and the public area safety management group, and clearly designated the person in charge and the responsible department of each group. This refined regional management mechanism helps to improve the operational efficiency and safety of the airport.

[0033] The effects brought about by the operation-type abnormal event handling strategy include: fast response time, rapid on-site disposal, effective improvement of disposal efficiency, and reduction of adverse effects caused by the incident.

[0034] Regional abnormal events: Initiate corresponding operational events according to the characteristics of different areas. For example, in the terminal area, it may involve mass incidents, passenger life safety incidents, etc., while in the flight area, it may include runway intrusion incidents, aircraft oil leakage incidents, etc. When an event is initiated in a specific area, detailed information such as the time of the incident, specific location, and handling requirements must be filled in, and then this information will be quickly sent to the relevant responsible persons so that they can handle it in a timely and effective manner; For example, when an abnormal incident occurs in a specific area, the emergency response team in that area will be activated immediately and work together with other departments to ensure that the incident is resolved quickly. When an abnormal incident occurs, on the one hand, the system can automatically capture and report abnormal incidents through system monitoring technology; on the other hand, regional staff also play a vital role. They are on the front line and can discover and report all kinds of abnormal situations in the first place. The information is uniformly reported to the emergency command center, which makes the final judgment on the incident, and according to the nature, urgency and scope of the incident, the command center will quickly launch the corresponding disposal plan.

[0035] Abnormal events related to resources: The present invention establishes a facility and equipment management system to perform regular maintenance and inspections on various facilities and equipment at the airport. Once a fault occurs, the system will immediately sound an alarm and automatically notify the relevant maintenance department to ensure that the fault can be quickly repaired. Key operational resources of the airport, such as jet bridges and operational command systems, will be fully connected to the system, which will achieve real-time automatic monitoring and acquisition of their status through seamless docking with various resource management systems. Once any abnormal state or early warning signal is detected, the system will immediately trigger an efficient alarm mechanism, realizing an intelligent transformation from the traditional "manual fault search" mode to the "active reporting of faults to relevant personnel."

[0036] Exemplarily, regular maintenance and inspection of various facilities and equipment at the airport specifically include: status monitoring of various facilities and equipment at the airport, monitoring of network and data status of servers and interface services, monitoring of operating status of elevators and air conditioners through sensors, and when an operating failure occurs, such as a service network outage, a fault code on the equipment, or an abnormal parameter, the system automatically issues an alarm, transforming the traditional method of people finding faults to faults finding people, thereby improving handling efficiency and enhancing the level of airport safety.

[0037] Abnormal events related to VIPs: The present invention establishes a VIP service team to provide a full range of services for VIPs and important transportation. Once an abnormal event related to a VIP occurs, the service team will immediately activate the emergency plan to ensure that the VIP's flight and reception are not affected. The airport general manager's office will set up a special post for accurate entry of VIP information to ensure the timeliness and accuracy of the information. Once the VIP flight booked by the VIP encounters obstacles in the allocation of security resources, or any deviation occurs in the VIP reception process, including but not limited to possible flight delays, the operation control center and related departments will immediately activate the emergency response mechanism and quickly report such abnormal situations.

[0038] For example, the VIP service terminal usually covers the VIP lounge of the airport and the VIP room of the terminal area management department, which is dedicated to providing services for important customers and major transportation tasks, covering key links such as reception, inspection, and airport delivery. The system can automatically obtain the flight information and personal information of the VIP. Then, the operation control center will enter the corresponding service requirements according to the specific needs of the VIP and send this information to the service terminal. After receiving the instructions, the server will strictly follow the established service requirements to provide thoughtful and meticulous services to the VIP.

[0039] The effects brought about by the VIP abnormal event handling strategy include: improving the management level of VIP services, managing within the system, and assigning tasks.

[0040] Emergency rescue abnormal events: The present invention attaches great importance to emergency rescue work, has established a special emergency rescue center, and is equipped with professional rescue teams and advanced rescue equipment. Once an emergency rescue event occurs, the emergency rescue center will be activated immediately to ensure that the rescue work can be carried out quickly and effectively. Emergency rescue abnormal events are reported by staff, such as passengers' emergency medical needs, and the information is reported to the emergency command center.

[0041] For example, when an emergency rescue incident occurs at an airport, such as a passenger suddenly falling ill, relevant information is entered into the system, and the relevant person in charge is notified according to the preset process, and the relevant person in charge goes to the scene to handle and treat the incident. With the help of this system, the management level of emergency rescue can be improved. First, the person in charge can be notified immediately, and the person in charge goes to the scene to handle the incident and record the entire process. The implementation of the incident can be grasped, and the video data can be reviewed to continuously improve the emergency rescue capabilities.

[0042] Important weather abnormal events: The present invention has established a close cooperation mechanism with the meteorological department to obtain important weather information in real time. Once adverse weather conditions occur, the present invention will immediately activate the weather emergency plan to ensure the safe operation of the airport and minimize the impact of adverse weather on flight operations. The mechanism accesses weather information from local meteorological bureaus and establishes a corresponding response mechanism. When one or more indicators exceed the preset threshold, it is identified as adverse weather, and the departments are notified in a timely manner, and the special weather emergency plan is activated.

[0043] Exemplarily, the local meteorological bureau, air traffic control meteorological data, and airline meteorological data are obtained through data interfaces.

[0044] The effects brought about by important weather-related abnormal events include: Actively and regularly obtaining important weather information through a systematic approach, which is more efficient than manual acquisition. Once the weather data exceeds the warning value, the system will trigger the weather emergency plan and issue an alarm reminder.

[0045] System abnormal events: The present invention establishes a complete information system to monitor operational information data and flight information in real time. Once a data abnormality or system failure occurs, the system will immediately issue an alarm and automatically notify the operation and maintenance unit for rapid processing. Through interface access, the system operation status is monitored in real time, including server pressure, network resources, access speed, system data reception, etc., the collected data is processed and analyzed, the value and status of each indicator are calculated, and when an abnormality is monitored or exceeds the preset threshold, an alarm notification is sent to the relevant personnel in a timely manner. At the same time, the present invention also establishes a backup system to ensure that it can be quickly switched when a failure occurs in the main system, thereby ensuring the stable operation of the airport information system.

[0046] For example, flight operations and flight guarantees are traceable. By comparing the start time of each guarantee plan for the flight, the completion time of the guarantee plan, the actual start time of the guarantee, and the actual completion time of the guarantee, it can be determined whether the flight will be delayed at this station. If the flight may be delayed due to a delay in the previous node, the system can issue an alarm, and manual intervention can be made in time to add staff to the following guarantee nodes to shorten the guarantee time and save the flight from delays.

[0047] What effects are achieved through system-related abnormal event handling strategies: saving critically delayed flights and improving flight regularity.

[0048] S2, after the abnormal event is confirmed, the process initiation mechanism is started, and the event report is generated using the preset template, and the time, location, disposal requirements, and impact scope information are automatically marked in the report; This process is designed to simplify operations, reduce human errors, and ensure the accuracy and completeness of information; the content of the process initiation mechanism is described as follows: The emergency command center will summarize, analyze and identify all abnormal event information received. According to the nature, urgency and scope of the event, the command center will quickly launch the corresponding disposal plan and mobilize relevant resources and teams to deal with it. During the disposal process, the command center will also continue to track the progress of the event, adjust the response strategy according to the actual situation, and ensure that the event is properly resolved.

[0049] The preset templates strictly follow the guiding principles of the airport standard operation manual and are closely integrated with the specific needs of the actual work process. The templates not only take into account the urgency and characteristics of abnormal events, but also automatically integrate the instructions of the on-duty leader of the day and the specific scheduling information of the staff, and automatically push key information such as event details, urgency, and recommended disposal plans directly to all relevant specific personnel and job terminals through efficient and accurate channels to ensure no omissions or duplications.

[0050] Using semantic recognition technology, we can accurately identify key nodes, record the time points of these nodes and the corresponding disposal content in real time, and generate an event report. After the abnormal event is properly handled and ended, the system will automatically generate an event report based on the template provided by the airport. This report will comprehensively review the entire process of the event, including the initiation of the event, the disposal of each key node, the timeline, the personnel and departments involved, the resources used, and the final disposal results. Through the event report, airport managers can clearly understand the ins and outs of the event, evaluate the disposal effect, and summarize the experience and lessons learned, providing a reference for future emergency management work.

[0051] S3, after the process initiation mechanism is running, the event report is automatically sent to each event processing center and event handling terminal according to the preset communication protocol; In the airport's private network and public network environment, multiple communication methods such as IP telephone, email, personal mobile phone and system internal instant messaging are seamlessly integrated, allowing users to flexibly configure communication targets according to actual needs, and accurately specify which users' specific devices (such as desktop computers, mobile devices), email accounts or system internal terminals the information should be sent to, ensuring that the most suitable communication path can be found in any network environment to achieve instant transmission and reception of information.

[0052] These incident handling centers will take prompt remedial action based on the handling requirements in the incident report. For incident handling centers that require immediate feedback, the background system will set clear feedback time limits and continue to track feedback to ensure that remedial measures can be implemented in a timely manner. Combining the real-time progress of front-line support with the requirements of the airport operation manual, the system needs to set clear time requirements for key time nodes in each abnormal event handling process. When the system detects that the handling progress of a key node is later than the preset time requirement, a strong reminder mechanism will be automatically triggered. At the same time, some incident handling centers that assist in handling incidents may only need to understand the impact of the incident on the airport without directly participating in the handling. For these incident handling centers that partially assist in handling incidents, the background system sends a notification to inform them to ensure that the incident handling centers that assist in handling incidents are aware of the latest developments of the incident so that they can make corresponding adjustments when necessary.

[0053] S4, the law enforcement recorder captures high-definition video images and voice transcriptions in real time during the handling process, and automatically transmits them to the backend system. It uses intelligent analysis algorithms to identify and intercept video clips and images, record every link of the entire incident handling, extract key data and insights from the recorded information, and optimize the handling process; According to business needs and application scenarios, a series of keyword libraries are set up. Each category and link can contain multiple specific keywords or phrases. These keywords need to be carefully selected and defined to ensure their accuracy and coverage. When the law enforcement recorder starts recording video, the semantic recognition algorithm will transcribe the voice content in the video in real time and compare the transcription results with the keyword library. Once a keyword or phrase in the keyword library is identified, the system will automatically trigger video capture. The system will automatically capture a certain length of video clips (such as 5 seconds before and after) before and after the trigger point and save them as key video clips. Semantic recognition will transcribe the entire process and save it as a text file or database record. The system will highlight the transcribed text based on the keyword information.

[0054] The backend system will record every link of the entire incident handling in detail, including process initiation, notification sending, feedback collection, remedial measures implementation and other links, forming a complete and traceable closed-loop management. This process not only ensures the transparency and accuracy of incident handling, but also conducts in-depth analysis of previous cases through a rich historical database, which is helpful for subsequent event analysis and summary, extracting key data and insights, and optimizing the handling process on this basis, and continuously improving the efficiency and ability of emergency handling. Based on the event handling context and with sufficient data volume, it helps airport users gain insight into the abnormal event handling process and provides support for process optimization and revision of operation manuals. The system records the entire process of generation, circulation, processing and result feedback of each piece of information in detail. This traceability not only helps to quickly locate the root cause of the problem, but also provides strong data support for subsequent decision-making analysis and process optimization.

[0055] S5, the backend system uses the tracking function to monitor the processing progress of each event processing center and event handling terminal in real time; During the incident handling process, the whole process monitoring systematically records the handling process of each support unit and support personnel, improves the efficiency of emergency response, and ensures the standardization and transparency of handling. Once the handling progress is found to be lagging or there are abnormal situations, the background system will immediately issue an alarm to remind the relevant event handling terminals to take timely measures to ensure that the incident is properly handled.

[0056] in, Figure 2 This is the principle of the airport emergency information release response method provided by the embodiment of the present invention: 1. Instant reporting and intelligent identification: Once staff in various areas of the airport discover abnormal operating events, they can quickly report them through a dedicated system; at the same time, the system's built-in intelligent monitoring and identification mechanism can autonomously capture and identify abnormal conditions, ensuring that any potential problems can be brought to the system's field of view in a timely manner.

[0057] 2. Rapid response of the emergency command center: Abnormal events reported or automatically identified are immediately transferred to the emergency command center for efficient identification and judgment by a professional team. Based on the preset evaluation criteria, the nature of the event and the scope of impact are quickly determined.

[0058] 3. Accurate matching and automatic distribution of plans: Based on the judgment results, the system automatically matches the most appropriate emergency response plan from the plan library, and immediately distributes the plan to relevant support units and specific support personnel through the information release platform.

[0059] 4. On-site disposal and real-time feedback: The support unit that receives the plan will quickly and orderly carry out the disposal work according to the actual situation on site and the detailed guidance of the operation manual. At the same time, the system continuously tracks and records the disposal progress, compliance and other information to ensure that each step of the operation is traceable and evaluable.

[0060] 5. Closed-loop management and event summary: When an abnormal event is effectively handled and confirmed to have no subsequent impact, the system supports one-click closing of the event record and automatically generates a detailed operation event report. This report not only summarizes the entire process, handling measures and results of the event, but also includes specific suggestions for future process optimization and efficiency improvement, providing strong support for subsequent management decisions.

[0061] It can be seen from the above embodiments that a set of efficient multi-type abnormal event handling system is provided for the construction of the airport emergency information release response and disposal platform, and the transformation from extensive management to refined management is realized by optimizing the management process. In the face of changes in the external environment, the platform can quickly capture, analyze and make accurate responses, ensuring the immediate control and efficient handling of abnormal events. Through the system's built-in intelligent algorithms and operating procedures, the platform can automatically record events, remind operations and track disposal, greatly improving work efficiency and disposal quality. Through the construction of this platform, not only the airport's security level is improved, but also the airport's efficient and smooth operation is ensured. When dealing with various emergencies, the airport can quickly restore normal operating order, reduce the impact on passengers and flights, and provide strong technical support and guarantee for the construction of a "safe airport". At the same time, the platform also provides accurate data support for the airport's decision-making level, which helps to optimize resource allocation, improve overall operational efficiency, and make positive contributions to the healthy development of civil aviation.

[0062] Embodiment 2, as Figure 3 As shown, an embodiment of the present invention provides an airport emergency information release response and disposal platform, which includes: The processing strategy determination module 1 is used to determine the processing strategy for different types of abnormal events such as operation, region, resource, VIP, emergency rescue, weather, and system; Event report generation module 2 is used to start the process initiation mechanism after the abnormal event is confirmed, generate an event report using a preset template, and automatically mark the time, location, handling requirements, and impact scope information in the report; Communication protocol module 3, after the process initiation mechanism is running, automatically sends the event report to each event processing center and event handling terminal according to the preset communication protocol; Recording and information extraction module 4: The law enforcement recorder captures high-definition video images and voice transcription text in real time during the handling process, and automatically transmits them to the background system. It uses intelligent analysis algorithms to identify and intercept video clips and images, record every link of the entire incident handling, extract key data and insights from the recorded information, and optimize the handling process; Background tracking module 5: The background system monitors the processing progress of each event processing center and event handling terminal in real time through the tracking function.

[0063] For example, Figure 4 As shown, an embodiment of the present invention provides an architecture deployment principle of an airport emergency information release response and disposal platform.

[0064] Compared with the traditional airport operation event reporting system, the information release platform will theoretically bring significant results and improvements after implementation.

[0065] 1. Improve emergency response speed; Instant reporting and intelligent identification: The information release platform supports regional staff to report abnormal events in real time, and integrates intelligent identification technology to automatically capture and identify abnormal conditions, thereby shortening the time from event discovery to reporting. This immediacy ensures the rapid initiation of emergency response.

[0066] Automated process: The platform can automatically make preliminary judgments on reported events based on preset judgment rules and quickly match corresponding emergency plans, reducing the time delay of manual judgment.

[0067] 2. Optimize resource allocation and coordination efficiency; Accurate distribution of plans: The system can automatically distribute plans to relevant support units and personnel to ensure accurate allocation of resources and avoid possible information transmission errors or delays in traditional methods.

[0068] Collaborative operations: Through the information release platform, various support units can achieve real-time information sharing and collaborative operations, improving the overall ability to respond to emergencies.

[0069] 3. Enhance information transparency and traceability; Real-time feedback: The platform supports real-time updates and feedback on the progress of the handling process, allowing managers to keep abreast of the latest status of event handling and improving information transparency.

[0070] Comprehensive records: The system automatically records information such as the progress of the judgment and disposal, compliance, etc., providing detailed data support for the review and subsequent optimization of event disposal.

[0071] 4. Improve subsequent optimization capabilities; Data analysis and report generation: After the event is handled, the system can automatically generate an operation event report, including detailed information of the event, handling process, result analysis, etc., providing strong data support for subsequent process optimization.

[0072] Continuous improvement: Based on the results of data analysis, airport management can identify existing problems and deficiencies, and formulate targeted improvement measures to promote continuous improvement of airport operation management.

[0073] The above description is only a preferred specific implementation manner of the present invention, but the protection scope of the present invention is not limited thereto. Any modifications, equivalent substitutions and improvements made by any technician familiar with the technical field within the technical scope disclosed by the present invention and within the spirit and principles of the present invention should be covered within the protection scope of the present invention.

Claims

1. A method for responding to airport emergency information release, characterized in that: The method includes: S1, determine the handling strategies for different types of abnormal events such as operation, region, resource, VIP, emergency rescue, weather, and system; S2, after the abnormal event is confirmed, the process initiation mechanism is started, and the event report is generated using the preset template, and the time, location, disposal requirements, and impact scope information are automatically marked in the report; S3, after the process initiation mechanism is running, the event report is automatically sent to each event processing center and event handling terminal according to the preset communication protocol; S4, the law enforcement recorder captures high-definition video images and voice transcriptions in real time during the handling process, and automatically transmits them to the backend system. It uses intelligent analysis algorithms to identify and intercept video clips and images, record every link of the entire incident handling, extract key data and insights from the recorded information, and optimize the handling process; S5, the background system uses the tracking function to monitor the processing progress of each event processing center and event handling terminal in real time.

2. The airport emergency information release response method according to claim 1, characterized in that: In step S1, the operation abnormal event handling strategy includes: establishing an operation monitoring center to monitor the operation status of the airport in real time, and activating a regional management mechanism for abnormal operation events; The regionalized management mechanism includes: in view of the jurisdiction of the airport, several regionalized management groups are established, namely, the flight area safety management group, the terminal area safety management group and the public area safety management group, and the person in charge and the responsible department of each group are determined; The regional abnormal event handling strategy includes: initiating corresponding operation events according to the characteristics of different regions; when an event is initiated in a specific area, the time, specific location and handling requirements of the event will be sent to the relevant responsible persons for timely and effective handling.

3. The airport emergency information release response method according to claim 1, characterized in that: In step S1, the resource abnormal event handling strategy includes: establishing a facility and equipment management system to regularly maintain and inspect various facilities and equipment at the airport; when a failure occurs, an alarm is issued; The regular maintenance and inspection of various facilities and equipment at the airport specifically includes: monitoring the network status and data status of the airport's servers and interface services, monitoring the operating status of the airport's elevators and air conditioners through sensors, and automatically issuing an alarm when the service network of the above-mentioned facilities and equipment is disconnected, equipment fault codes are displayed, or parameters are abnormal; The strategies for handling VIP abnormal events include: providing VIP flights and reception services for VIPs and important transportation through the established VIP service terminal; The VIP service terminal includes the VIP lounge of the airport and the VIP room of the terminal area management department, which is used to provide reception, inspection and airport farewell services for important customers and major transportation tasks, and automatically obtain the flight information and personal information of the VIP. Subsequently, the operation control center enters the corresponding service requirements according to the specific needs of the VIP and sends this information to the server; after receiving the instructions, the server provides service information to the VIP in accordance with the established service requirements.

4. The airport emergency information release response method according to claim 1, characterized in that: In step S1, the emergency rescue abnormal event handling strategy includes: establishing an emergency rescue center and equipping rescue equipment for emergency rescue; Specifically, when emergency rescue incidents occur at the airport, the relevant person in charge will be notified based on the inputted information and the preset process will be used to conduct full-process video monitoring and record, and implement corresponding measures; The weather abnormal event handling strategy includes: actively and regularly obtaining important weather information in real time through the data interface. If the weather data of the important weather information exceeds the warning value, the weather emergency plan will be triggered, an alarm will be issued, and the weather emergency plan will be activated; the important weather information includes the local meteorological bureau, air traffic control weather, and airline weather data; The strategy for handling system abnormal events includes: establishing an information system to monitor operational information data and flight information in real time, and issuing alarms when data abnormalities or system failures occur; The real-time monitoring of operation information data and flight information includes: comparing the flight operation and flight support through the start time of each support plan of the flight, the completion time of the support plan, the actual start time of the support, and the actual completion time of the support, to determine whether the flight will be delayed at this station. If the flight is at risk of delay due to a delay in the previous node, an alarm is issued and manual intervention is carried out in a timely manner.

5. The airport emergency information release response method according to claim 1, characterized in that: In step S3, the event report is automatically sent to each event processing center and event handling terminal, including: for event processing centers that require immediate feedback, the background system sets a feedback time limit, and continuously tracks the feedback situation, and sets clear handling standards for each type of operation event, covering the handling time limit, operating procedures and specification requirements; to ensure that the event is handled in a timely and effective manner, the system will automatically trigger the reminder function to notify when the preset feedback warning threshold is about to be reached; at the same time, the background system sends notifications to some event processing centers that assist in handling events to inform them and obtain the latest developments of the event.

6. The airport emergency information release response method according to claim 1, characterized in that: In step S4, the background system records every link of the entire event handling, including process initiation, notification sending, feedback collection, and remedial measures implementation, forming a complete and traceable closed-loop management.

7. The airport emergency information release response method according to claim 1, characterized in that: In step S5, the background system finds that the processing progress is lagging behind or there are abnormal situations, and issues an alarm to remind the relevant event handling terminal to handle it in time.

8. An airport emergency information release response and disposal platform, characterized in that: The platform is implemented by the airport emergency information release response disposal method according to any one of claims 1 to 7, and the platform includes: A processing strategy determination module (1) is used to determine processing strategies for different types of abnormal events such as operation, region, resource, VIP, emergency rescue, weather, and system; The event report generation module (2) is used to start the process initiation mechanism after the abnormal event is confirmed, generate an event report using a preset template, and automatically mark the time, location, handling requirements, and impact scope information in the report; The communication protocol module (3) automatically sends the event report to each event processing center and event handling terminal according to the preset communication protocol after the process initiation mechanism is running; Recording and information extraction module (4): the law enforcement recorder captures high-definition video images and voice transcriptions in real time during the handling process, and automatically transmits them to the backend system. It uses intelligent analysis algorithms to identify and intercept video clips and images, records every step of the entire incident handling process, extracts key data and insights from the recorded information, and optimizes the handling process; The backend tracking module (5) monitors the processing progress of each event processing center and event handling terminal in real time through the tracking function.

9. The airport emergency information release response and disposal platform according to claim 8, characterized in that: The platform is mounted on a computer device, which includes: at least one processor, a memory, and a computer program stored in the memory and executable on the at least one processor. When the processor executes the computer program, the functions of the above-mentioned airport emergency information release, response and disposal platform are implemented.

10. The airport emergency information release response and disposal platform according to claim 8, characterized in that: The platform is mounted on a computer-readable storage medium, which stores a computer program. When the computer program is executed by a processor, it can realize the functions of the above-mentioned airport emergency information release response and disposal platform.

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