Method for triggering return program through battery swap, battery swap system and battery swap network system

Abstract

The invention discloses a method for triggering a return program through battery replacement, a battery replacement system and a battery replacement network system. The method for triggering the return program through battery replacement comprises the following steps: receiving an exchangeable battery through the battery replacement system; providing another exchangeable battery; in a preset period of time, when the provided exchangeable battery is received through the battery changing system, the battery changing system triggers a return program to generate return data including the event and the position of the battery changing system. Therefore, according to the invention, the return program is triggered through secondary battery replacement, so that the credibility of return can be improved, and the problem of false return or excessive return can be prevented.

Description

Technical Field

[0001] The present invention relates to a battery replacement method, a battery replacement system and a battery replacement network system, and in particular to a method for triggering a reporting program through battery replacement, a battery replacement system and a battery replacement network system. Background Art

[0002] With the progress of the times and the rise of environmental awareness, electric motorcycles are becoming more and more popular. The battery source of electric motorcycles is mainly the battery replacement system. When users encounter difficulties with the battery replacement system, such as the battery cannot start the vehicle, they usually can only follow the instructions of the battery replacement system and call the customer service center to solve the problem.

[0003] However, some users will falsely report problems or make multiple calls to customer service to make excessive reports in a short period of time, which will cause considerable trouble to the operators of the battery swap system and waste social resources. Summary of the invention

[0004] The main purpose of the present invention is to provide a method, a battery replacement system and a battery replacement network system for triggering a reporting program through battery replacement, which can trigger the reporting program through secondary battery replacement and make the reporting have a higher credibility.

[0005] In order to achieve the aforementioned purpose, the present invention provides a method for triggering a reporting procedure through battery replacement, comprising the following steps: receiving at least one first exchangeable battery through one of a plurality of battery replacement systems; the battery replacement system receiving the at least one first exchangeable battery provides at least one second exchangeable battery; and within a first preset time period, when the at least one second exchangeable battery is received through any of the battery replacement systems, the battery replacement system receiving the at least one second exchangeable battery triggers a reporting procedure to generate a reporting data, and the reporting data is used to provide to a server. The reporting data includes an event and a location of the battery replacement system receiving the at least one second exchangeable battery.

[0006] In some embodiments, the reporting data includes an object, and the step of triggering the reporting procedure further includes: when the object is reported for the first time regarding the event, the object is set as a minor report for the event; and when the object is reported for the event a preset number of times within a second preset time period, the object is set as a major report for the event.

[0007] In some embodiments, the secondary report includes that the at least one second exchangeable battery or at least one battery slot of the battery replacement system receiving the at least one second exchangeable battery is set as secondary maintenance, and the primary report includes that the at least one second exchangeable battery or the at least one battery slot is set as primary maintenance.

[0008] In some embodiments, when the at least one second exchangeable battery or the at least one battery slot is set as mainly for maintenance, the at least one second exchangeable battery or the at least one battery slot is locked.

[0009] In some embodiments, the step of triggering the reporting procedure further includes: when the number of unlocked batteries and unlocked battery slots of the battery exchange system is less than a critical value, the battery exchange system triggers a maintenance procedure to generate a maintenance notification to the server.

[0010] In some embodiments, when the object is set as a primary report for the event, the battery replacement system receiving the at least one second interchangeable battery triggers a maintenance procedure to generate a maintenance notification to the server.

[0011] In some embodiments, after the step of triggering the reporting procedure, the following step is further included: the battery replacement system that receives the at least one second exchangeable battery provides at least one third exchangeable battery, wherein the number of the at least one third exchangeable battery is the same as the number of the at least one second exchangeable battery.

[0012] In some embodiments, after the step of providing the at least one third interchangeable battery, the following step is further included: within a third preset time period after the previous battery replacement, when the at least one third interchangeable battery is received by any of the battery replacement systems, or when the at least one second interchangeable battery is received but no report is made, the battery replacement system provides at least one fourth interchangeable battery and increases a continuous battery replacement count.

[0013] In some embodiments, after the step of providing the at least one fourth interchangeable battery, the following step is further included: when the at least one fourth interchangeable battery or the at least one fifth interchangeable battery is received through any one of the battery exchange systems, and the continuous battery exchange count exceeds a preset count, the battery exchange system will return the at least one fourth interchangeable battery or the at least one fifth interchangeable battery.

[0014] In some embodiments, the event includes a battery problem, a battery slot problem, a site problem, a police report, or an ambient environment problem.

[0015] In some embodiments, the step of triggering the reporting procedure further includes: a screen of the battery replacement system that receives the at least one second interchangeable battery displays a QR code, the QR code is used for a handheld device to scan and guide the handheld device to display a questionnaire, and the questionnaire is used to be provided to the server after being filled out.

[0016] In some embodiments, the step of triggering the reporting procedure further includes: a screen of the battery replacement system that receives the at least one second interchangeable battery displays a QR code, the QR code is used for a handheld device to scan and guide the handheld device to launch an application, the application is used to accept text input for writing questions and provide it to the server.

[0017] In some embodiments, after the step of providing the at least one second exchangeable battery, the following steps are further included: after exceeding the first preset time period, receiving the at least one second exchangeable battery through any one of the battery exchange systems, and performing a verification procedure through the at least one second exchangeable battery; and after passing the verification procedure, the battery exchange system that receives the at least one second exchangeable battery does not trigger the reporting procedure, and provides at least one fourth exchangeable battery.

[0018] In some embodiments, the step of triggering the reporting procedure further includes: displaying a graphical user interface on a screen of the battery exchange system that receives the at least second interchangeable battery; and accepting an operation through the graphical user interface to select at least one part of the battery exchange system, so that the battery exchange system generates the reporting data based on the at least one part.

[0019] In some embodiments, after the step of triggering the reporting procedure, the following steps are further included: querying an identity data through the server based on an identification data of the at least one second interchangeable battery; determining a reporting credit based on a reporting history data corresponding to the identity data; when the reporting credit is of low credibility, the server or the battery exchange system ignores the reporting data or gives the reporting data a lower weight; and when the reporting credit is of high credibility, the server or the battery exchange system gives the reporting data a higher weight.

[0020] In some embodiments, after the step of triggering the reporting procedure, the following steps are further included: the server or the battery exchange system determines the urgency of the event based on the reporting data; when the event is of low urgency, the server or the battery exchange system ignores the reporting data or gives the reporting data a lower weight; and when the event is of high urgency, the server or the battery exchange system decides to report or gives the reporting data a higher weight.

[0021] In some embodiments, the step of providing the at least one second exchangeable battery further includes: performing verification based on an identification data of the at least one first exchangeable battery; after the verification is passed, providing the at least one second exchangeable battery; the step of triggering the reporting procedure in the battery exchange system further includes: performing verification based on an identification data of the at least one second exchangeable battery; and after the verification is passed, triggering the reporting procedure.

[0022] In some embodiments, the reporting procedure includes: displaying multiple event options on the battery replacement system that receives the at least one second interchangeable battery; accepting an input operation, wherein the input operation at least includes selecting at least one of the multiple event options as the event; and generating the reporting data.

[0023] In order to achieve the aforementioned objectives, the present invention provides a power exchange system, comprising at least one power exchange cabinet and a control unit. The at least one power exchange cabinet is used to accommodate a plurality of exchangeable batteries, and is used to receive at least one first exchangeable battery and provide at least one second exchangeable battery. The control unit is coupled to the at least one power exchange cabinet, and when the at least first exchangeable battery is received, the at least one second exchangeable battery is selected from the exchangeable batteries, and within a first preset time period, when the at least one second exchangeable battery is received by the at least one power exchange cabinet, a reporting program is triggered to generate a reporting data, wherein the reporting data is used to provide to a server, and the reporting data includes an event and a location of the power exchange system.

[0024] In order to achieve the aforementioned objectives, the present invention provides a power exchange network system, including multiple power exchange systems and a server. Each of the power exchange systems includes at least one power exchange cabinet and a control unit. The at least one power exchange cabinet is used to accommodate multiple exchangeable batteries, and is used to receive at least one first exchangeable battery and provide at least one second exchangeable battery. The control unit is coupled to the at least one power exchange cabinet, and when the at least first exchangeable battery is received, the at least one second exchangeable battery is selected from the exchangeable batteries. The server is connected to the power exchange systems via a network, and is used to receive a report data. Wherein, within a first preset time period after the at least one second exchangeable battery is provided, when any one of the power exchange systems receives the at least one second exchangeable battery, a report procedure is triggered to generate a report data, and the report data includes an event and a location of the power exchange system.

[0025] The effect of the present invention is that the present invention can improve the credibility of the report and prevent problems such as false reporting or excessive reporting. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] Figures 1A to 1D is a flow chart of a method of some embodiments of the present invention;

[0027] Figure 2 It is a schematic diagram of a power exchange provided by a power exchange network system of some embodiments of the present invention;

[0028] Figure 3 It is a schematic diagram of a power exchange network system providing secondary power exchange in some embodiments of the present invention;

[0029] Figure 4It is a schematic diagram of a screen display of a battery replacement system of some embodiments of the present invention showing a direct secondary battery replacement or a secondary battery replacement after reporting a problem;

[0030] Figure 5 is a schematic diagram of a battery problem menu displayed on a screen of a battery replacement system in some embodiments of the present invention;

[0031] Figure 6 is a schematic diagram of a battery slot pattern displayed on a screen of a battery replacement system according to some embodiments of the present invention;

[0032] Figure 7 is a schematic diagram of a battery slot pattern being selected on a screen display of a battery replacement system according to some embodiments of the present invention;

[0033] Figure 8 is a schematic diagram of a battery slot problem menu displayed on a screen of a battery replacement system in some embodiments of the present invention;

[0034] Fig. 9 is a schematic diagram of a station problem menu displayed on a screen of a power exchange system in some embodiments of the present invention;

[0035] Fig.10 is a schematic diagram of a report menu displayed on the screen of a battery replacement system in some embodiments of the present invention;

[0036] Fig.11 is a schematic diagram of a screen displaying a menu of surrounding environment problems of a battery replacement system in some embodiments of the present invention;

[0037] Fig.12 It is a schematic diagram of a power exchange network system of some embodiments of the present invention that does not allow multiple power exchanges;

[0038] Fig.13 It is a schematic diagram of the battery exchange network system returning the first exchangeable battery in some embodiments of the present invention.

[0039] 10: Battery replacement system

[0040] 11: Power change cabinet

[0041] 12: Control unit

[0042] 13: Screen

[0043] 14: Battery slot pattern

[0044] 20: Server

[0045] 30: The first interchangeable battery

[0046] 40: Second interchangeable battery

[0047] 50: Third interchangeable battery

[0048] 60: Fourth interchangeable battery

[0049] 100: Battery swap network system

[0050] 200: Vehicles

[0051] S10~S15: Steps

[0052] S20~S23: Steps

[0053] S30~S32: Steps

[0054] S40~S42: Steps DETAILED DESCRIPTION

[0055] The following is a more detailed description of the embodiments of the present invention with reference to the accompanying drawings and element symbols, so that those skilled in the art can implement the embodiments according to the embodiments after reading the specification.

[0056] In the present specification and claims, unless the terms "one", "single", etc. are used, expressions expressed in the singular may be interpreted as singular or plural. Terms including ordinal numbers such as first, second, etc. are only used to describe various elements and should not be interpreted as limiting these elements. These terms can only be used to distinguish one component from other components, or to distinguish each of multiple identical / similar components.

[0057] In this specification, the use of exchangeable batteries for electric vehicles is used as an example for explanation, but this should not be used to limit the use of the exchangeable batteries of the present invention. Through the disclosure of this specification, technicians in the technical field to which the present invention belongs should understand that the exchangeable battery can be used for any device that uses batteries as an energy source, such as smart signs, smart parking columns, energy storage cabinets, power tools, etc.

[0058] like Figure 2 , Figure 3 , Fig.12 and Fig.13 As shown, the present invention provides a battery exchange system 10. The battery exchange system 10 may include one or more battery exchange cabinets 11 and a control unit 12. The battery exchange cabinet 11 has a shell and a plurality of battery slots for accommodating a plurality of exchangeable batteries to provide exchange services. The control unit 12 is coupled to the battery exchange cabinet 11 and can communicate with a server 20 by connecting to the Internet through a network module. The control unit 12 is used to control the operation of the battery exchange system 10 to provide battery exchange services and execute a method for triggering a reporting program through battery exchange.

[0059] In some embodiments, the battery exchange system 10 may also include a power system and a human-machine interface coupled to the control unit 12. The power system can convert an external power source (such as AC power) into the power required for the operation of the battery exchange system 10, and the human-machine interface (such as a screen 13 and buttons or a touchpad) can be used to interact with the user. In some embodiments, an electrical connector for connecting an exchangeable battery and a wired or wireless transmitter for communicating with the exchangeable battery may be provided in the battery slot, and a charge / discharge circuit module may be provided. The control unit 12 can communicate with the exchangeable battery through the above-mentioned components and control its charging and discharging. The control unit 12 may be a single controller / processor, or may be composed of multiple controllers / processors arranged at different locations, without limitation.

[0060] The present invention also provides a battery swap network system 100, which may include a plurality of the aforementioned battery swap systems 10 and a server 20. The server 20 may be connected to the battery swap systems 10 via the Internet to receive reporting data and may perform storage and calculations described below. In some embodiments, the server 20 stores the real location (such as geographic coordinates or address) of each battery swap system 10, and the real location is associated with the site identification code of each battery swap system 10, so that the server 20 can directly query the real location of the corresponding battery swap system 10 through the site identification code.

[0061] See also Figures 1A to 3 , Fig.12 and Fig.13 . The present invention provides a method for triggering a reporting procedure through battery replacement (hereinafter referred to as "this method"), which can be applied to the battery replacement system 10 and the battery replacement network system 100. Specifically, when the user performs the first battery replacement with the interchangeable battery he holds, it will be regarded as a normal battery replacement behavior, and the reporting procedure will not be triggered, so as to avoid increasing the battery replacement time and reducing the user experience. In addition, when the user performs the second battery replacement within a short period of time (usually when a problem is found), the reporting procedure will be automatically triggered for the user to start reporting the problem by replacing the battery. Generally speaking, users must be registered or authenticated, and can only hold interchangeable batteries through leasing or purchasing. Therefore, the reporting data of users who legally hold batteries can be deemed to be highly credible. This method may include steps S10 to S15.

[0062] Step S10: Figure 1A and Figure 2As shown, in order to exchange the battery, the user can return one or more exchangeable batteries (first exchangeable battery 30) held by the user to one of the multiple battery exchange systems 10. The battery exchange system 10 receives the first exchangeable battery 30. In some embodiments, when the first exchangeable battery 30 is used for the vehicle 200, the number of first exchangeable batteries 30 returned at a time may be less than or equal to the maximum number of batteries that the vehicle 200 can be loaded at the same time. In some embodiments, the battery exchange system 10 can verify the identity of the user or the vehicle 200 by verifying the identification data in the first exchangeable battery 30.

[0063] Step S11: Figure 1A and Figure 2 As shown, the battery swap system 10 can select one or more interchangeable batteries (second interchangeable batteries 40) from the battery swap cabinet 11 and provide the second interchangeable battery 40 to the user (such as spitting out the battery or unlocking the battery lock). In some embodiments, the battery swap system 10 can select and provide the second interchangeable battery 40 after passing the verification procedure.

[0064] Step S12: Figure 1A and Figure 3 As shown, after the user receives the second interchangeable battery 40, if an event is discovered within a preset time period (first preset time period) and a report is required (which may be a battery problem, a battery slot problem, a site problem, a police report, a surrounding environment problem and / or other problems), all or part of the second interchangeable battery 40 can be returned to the original battery exchange system 10, or other battery exchange systems 10 (not the battery exchange system that provides the second interchangeable battery 40) to quickly trigger a reporting procedure.

[0065] The length of the first preset period can be determined based on the type of event that can be reported. For example, if the event is a battery problem or a site appearance problem that can be quickly discovered, a shorter first preset period (such as three minutes, five minutes, thirty minutes, etc.) can be set. If the event is a sudden or difficult to discover event such as a fire problem, a safety problem, or a site function problem, a longer first preset period (such as one hour, three hours, etc.) can be set.

[0066] In some embodiments, different first preset time periods can be set for different event types, such as battery problems (three minutes), site appearance problems (five minutes), and site function problems (one hour). Thus, when the user performs a second battery swap within three minutes, all problems can be reported; when swapping batteries at the fourth minute, only site appearance problems and site function problems can be reported, and battery problems cannot be reported, and so on.

[0067] In some embodiments, after receiving the second exchangeable battery 40, any of the battery exchange systems 10 can verify the identity of the user or vehicle 200 by verifying the identification data in the second exchangeable battery 40. After passing the verification, the battery exchange system 10 can determine whether it is still within the first preset time period, that is, whether the second exchangeable battery 40 has not exceeded the first preset time period from being provided to being returned.

[0068] It is worth mentioning that since a timing method is used to determine whether to trigger the reporting program, when a user is in the middle of performing a first battery replacement and a second battery replacement in the same battery replacement system 10, even if someone cuts in line to replace the battery, the reporting program can still be triggered by the second battery replacement as long as it does not exceed the preset time period.

[0069] Step S13: Figure 1A and Figure 3 As shown, if the second exchangeable battery 40 is provided and returned within a preset period of time, the battery exchange system 10 receiving the second exchangeable battery 40 triggers a reporting procedure. Through the execution of the reporting procedure, the battery exchange system 10 can interact with the user to generate a reporting data, and can further provide the reporting data to a server 20 via the Internet. In some embodiments, the battery exchange system 10 may trigger the reporting procedure only after passing the verification procedure.

[0070] In some embodiments, the reporting data may include an event (data) to be reported and a location (data) of the battery swap system 10 that triggers the reporting procedure. The location of the battery swap system 10 may be a geographic coordinate, an address, a site identification code, etc., without limitation.

[0071] In some embodiments, the reporting data may also include objects (data), such as swappable batteries or battery slots at designated locations of the power-changing cabinet 11, the appearance of the power-changing cabinet 11, the station itself, surrounding roads, etc. By recording objects and events, the reporting data can be used to accurately describe problems, such as the first battery (object) in the first row cannot start the vehicle (event), the station (object) is dirty (event), and the road (object) connecting the station to the outside is blocked (event).

[0072] In some embodiments, the battery swap system 10 has a screen 13 and an input interface (such as a touchpad or a button, etc.). When executing the reporting program, the screen 13 can display multiple event options, and the user can select at least one of the multiple event options displayed as the event to be reported (input operation) through the input interface. Then, the battery swap system 10 can gradually guide the user to input the specific content of the event (if necessary) according to the selected event option, and can generate reporting data in combination with the event and location.

[0073] Step S14: After completing the reporting procedure, the battery exchange system 10 can provide another set of exchangeable batteries (third exchangeable batteries 50, whose performance or power can be no worse than the second exchangeable batteries 40) to complete the battery exchange, or the battery exchange system 10 can use all or part of the second exchangeable batteries 40 as the third exchangeable batteries 50 (i.e., no battery exchange or partial battery exchange). The number of third exchangeable batteries 50 provided can be the same as the number of second exchangeable batteries 40 returned by the user. As a result, the user will not reduce the number of batteries held due to reporting issues.

[0074] Step S15: If the preset period of time has passed since the second interchangeable battery 40 was provided and returned, the battery exchange system 10 will not trigger the reporting procedure. At this time, the act of returning the second interchangeable battery 40 can be regarded as a simple battery exchange act, and one or more interchangeable batteries (fourth interchangeable battery 60) can be selected from the battery exchange cabinet 11 and provided to the user.

[0075] Therefore, the present invention can improve the credibility of the report and prevent problems such as false reporting or excessive reporting by triggering the reporting procedure through secondary battery replacement within a preset time period.

[0076] Furthermore, the server 20 can obtain the location of the battery swap system 10 where the event and the problem are located through the reporting data, which helps maintenance personnel to go to the correct location of the battery swap system 10 and correctly eliminate the reported event.

[0077] In addition, the present invention automatically triggers the reporting procedure and then guides the user to make manual reports. There is no need to install sensors in the battery replacement system 10, so the cost is low. Manual reporting can obtain information on many non-functional problems (such as dirty appearance or damaged shell). These non-functional problems cannot or are difficult to sense by sensors.

[0078] like Figure 4 As shown, in a preferred embodiment, when a second battery replacement is performed and does not exceed a preset time period, the reporting procedure will be triggered. However, considering that the user may simply want to replace the battery again (such as being dissatisfied with the generation or power of the second interchangeable battery 40 obtained in the previous battery replacement) but does not want to report a problem, a quick menu can be provided for the user to choose to simply replace the battery or report the problem.

[0079] For example, the battery replacement system 10 receiving the second exchangeable battery 40 may display two options, "I want to replace again" and "Report the problem and replace again" through the screen 13. When the user clicks "I want to replace again", it can be considered as a simple battery replacement behavior, and the battery replacement system 10 can directly provide another set of exchangeable batteries (the fourth exchangeable battery 60).

[0080] When the user clicks "Report problem and change again", the battery replacement system 10 will guide the user to generate reporting data as described above, and can provide another set of interchangeable batteries (a third interchangeable battery 50, whose performance or power may not be worse than the second interchangeable battery 40) after completing the reporting process.

[0081] like Figure 5 As shown, in a preferred embodiment, the types of events that can be reported may include battery failure to start the vehicle 200, battery abnormality, battery contamination, or other battery-related events (event options).

[0082] The battery that cannot start the vehicle 200 may be, for example, the second exchangeable battery 40 cannot provide power to the vehicle 200 after being inserted into the battery holder of the vehicle 200, resulting in the vehicle 200 being completely unable to start. After the user clicks "Battery cannot start the vehicle 200", the battery swap system 10 can directly generate and output report data, which can be temporarily stored in the battery swap system 10 or directly provided to the server 20.

[0083] The battery abnormality may be, for example, a broken handle or a damaged shell of the second exchangeable battery 40. The battery dirt may be, for example, dirt or stains on the surface of the shell of the second exchangeable battery 40.

[0084] In some embodiments, when the user selects a specific event option, such as "battery abnormality" or "battery dirty", the battery exchange system 10 can display a graphical user interface through the screen 13, and accept user operations through the graphical user interface to select one or more parts of the battery exchange system 10, so that the battery exchange system 10 can generate feedback data based on the selected parts (as objects).

[0085] For example, if Figure 6 As shown, the battery exchange system 10 can display multiple battery slot patterns 14 through the screen 13, and the settings and states of these battery slot patterns 14 can respectively correspond to the settings and states of the actual battery slots. Furthermore, in the graphical user interface, the position of the returned second exchangeable battery 40 can be marked (such as indicated by a thick black line). Figure 7 As shown, when the user clicks on the battery slot pattern 14 corresponding to the problematic interchangeable battery, the battery replacement system 10 can immediately respond in the graphical user interface (such as indicating a check mark) so that the user can immediately confirm whether it is a wrong selection, and can generate feedback data based on the selection after the user confirms.

[0086] The present invention is not limited to this, and any problems that may occur with the exchangeable battery or problems related to the exchangeable battery (including battery slot problems) can be included in the category of battery problems.

[0087] like Figure 8As shown, in a preferred embodiment, the reportable event types may include battery slot anomalies (event options) and other battery slot related events. Battery slot anomalies may be, for example, that after the second exchangeable battery 40 is inserted into a specific battery slot of a specific battery swap cabinet 11 of the battery swap system 10, the second exchangeable battery 40 will pop out directly from the battery slot, cannot be inserted into the battery slot, the door panel of the battery slot is broken, there are foreign objects inside the battery slot, etc. The present invention is not limited to this, and any problems that may occur in the battery slot can be included in the scope of battery slot problems.

[0088] like Fig. 9 As shown, in some embodiments, the types of events that can be reported may include site environment and appearance, screen images, lighting, and other site-related events (event options). The site environment and appearance may be, for example, the outer shell of the power exchange cabinet 11 of the power exchange system 10 is dirty. The screen image may be, for example, the screen 13 is color-shifted, flickering, or the surface is damaged. The lighting may be, for example, abnormal site lighting (too bright, too dark, flickering, or off). The present invention is not limited to this, and any problem that may occur at the site can be included in the scope of site problems.

[0089] like Fig.10 As shown, in some embodiments, the types of events that can be reported may include fire, police, rescue and other reporting-related events (event options). For example, when a car accident or fire occurs around the battery swap system 10, the user can trigger the reporting program through a secondary battery swap, and click "fire" to generate and provide reporting data to the server 20 in real time. After receiving the reporting data, the server 20 can connect to the reporting server to immediately report the fire incident to the fire department (or switchboard) closest to the battery swap system 10 that issued the report. For example, when a car accident occurs around the battery swap system 10, the user can trigger the reporting program through a secondary battery swap, and click "police" and "rescue" to generate and provide reporting data to the server 20 in real time. After receiving the reporting data, the server 20 can connect to the reporting server to immediately report the car accident to the police and rescue units (or switchboard) closest to the battery swap system 10 that issued the report.

[0090] like Fig.11 As shown, in some embodiments, the types of events that can be reported may include surrounding environment related events such as failure / damage of public property and road closure (event options). Failure or damage of public property may be, for example, failure or damage of public property such as street lights and traffic signs near the battery swap system 10. Road closure may be, for example, the closure of the road in front of the battery swap system 10. The present invention is not limited to this, and any problems that may occur in the surrounding environment can be included in the category of surrounding environment problems.

[0091] Considering that some events cannot be clearly expressed simply by using a selection method, or are not listed in the event options, additional text descriptions are required. In addition, in general, it is usually not easy for users to use the input interface or input method provided by the battery replacement system 10. In this regard, in a preferred embodiment, the present invention also proposes a means for efficient reporting after triggering the reporting procedure.

[0092] For example, when the selected event option is a preset event that requires a text description, the battery swap system 10 can display a QR code on the screen 13, and the aforementioned QR code is used to link to a questionnaire. When the user scans the QR code with a handheld device (such as a smart phone or other portable device with networking and scanning functions), the handheld device can be directed to the questionnaire webpage and display the questionnaire by interpreting the QR code. Then, the user can operate a familiar handheld device to fill in the questionnaire (add the aforementioned text description), and send the questionnaire to the server 20 after completion.

[0093] In another example, the aforementioned QR code is used to start a preset application (such as a user-side application provided by a battery swap operator). When the user scans the QR code with a handheld device, the handheld device can automatically start the corresponding application by interpreting the QR code and guide to a reporting page. Then, the user can operate the familiar handheld device to add the aforementioned text description to report to the server 20.

[0094] In order to further reduce false or excessive reporting, the present invention further proposes a hierarchical filtering mechanism, which is to set the event as a report with a lower processing priority when the event is initially reported. When the credibility of the event is improved (such as other different users also report the same event or the operator confirms it to be true), it is set as a report with a higher processing priority.

[0095] In a preferred embodiment, reports can be divided into two levels, minor reports and major reports. Events set as minor reports will be temporarily shelved, waiting for scheduling processing with a lower priority or waiting for verification. Events set as major reports will be immediately dispatched for processing.

[0096] In a preferred embodiment, when the user triggers the reporting procedure through the second battery swap (step S13), the object / event reported for the first time will first be set as a secondary report. In addition, when the same object / event is repeatedly reported by (different users) for a preset number of times within a preset time period (second preset time period), this object / event is changed to a primary report, and the battery swap system 10 can immediately trigger a maintenance procedure to generate a maintenance notification, and provide the maintenance notification to the server 20. Thus, after the server 20 receives the maintenance notification, maintenance personnel can be dispatched to the location of the battery swap system 10 that issued the maintenance notification, and perform maintenance tasks according to the primary report. The aforementioned second preset time period can be, for example, 24 hours, 36 hours, 72 hours, 108 hours, a week, etc., and the aforementioned preset number of times can be, for example, 2 times, 4 times, 6 times, 10 times, etc., without limitation. The operator of the battery swap system 10 can adjust the values ​​of the second preset time period and the preset number of times as appropriate.

[0097] For example, when the second interchangeable battery 40 is reported as "the battery cannot start the vehicle 200" for the first time, the second interchangeable battery 40 will be set as a secondary battery to be maintained (secondary report) by the battery replacement system 10, but will still be allowed to be used for battery replacement services (may be provided to users); when the same second interchangeable battery 40 is reported as "the battery cannot start the vehicle 200" again, the second interchangeable battery 40 will be set as a primary battery to be maintained (primary report) by the battery replacement system 10, and will be locked and not allowed to be used for battery replacement services (not provided to users).

[0098] When too many swappable batteries or battery slots are locked, the battery swap system 10 will be unable to provide battery swap services. In this regard, the present invention further proposes an automatic monitoring mechanism that can notify the operator for maintenance before the battery swap service is forced to stop.

[0099] In a preferred embodiment, when the number of unlocked batteries and unlocked battery slots of the battery swap system 10 is less than a critical value (for example, the number of unlocked batteries is less than the number of swappable batteries required by the vehicle 200, such as two), the battery swap system 10 can immediately trigger a maintenance procedure to generate a maintenance notification with a very high priority, and provide the maintenance notification to the server 20. Thus, after the server 20 receives the maintenance notification, it can immediately dispatch maintenance personnel to the location of the battery swap system 10, and replace multiple problematic swappable batteries and / or repair battery slots with multiple normal swappable batteries based on the reported event, so as to eliminate the event and ensure that the battery swap system 10 has a sufficient number of swappable batteries available for battery swapping.

[0100] In some embodiments, the user cannot specify the exchangeable batteries provided by the battery exchange system 10. When the user is not satisfied with the exchangeable batteries obtained through battery exchange (such as the battery power is too low or the battery generation is too old, etc.), it will cause a poor user experience. In this regard, the present invention allows users to conditionally perform battery re-exchange (continuous battery exchange) to increase the probability of users obtaining satisfactory exchangeable batteries. In addition, in order to obtain the best exchangeable batteries from the battery exchange system 10, users may occupy the battery exchange system 10 to continuously exchange batteries (i.e., wash batteries), which will affect the rights of other users to exchange batteries. Please refer to Figure 1A , Figure 1B and Fig.12 To avoid the above situation, the present invention proposes a mechanism to prevent excessive continuous battery replacement (steps S20 to S23).

[0101] The operator may set a preset time period (third preset time period) and a preset count in advance. Each battery replacement within the third preset time period will accumulate a continuous battery replacement count. When the continuous battery replacement count exceeds the preset count, the battery replacement will be regarded as "battery washing behavior", and the battery replacement system 10 can directly return the original exchangeable battery inserted by the user, or provide another set of exchangeable batteries with a power level not higher than the original exchangeable battery.

[0102] In some embodiments, the third preset time period may be 3 minutes, 5 minutes, 30 minutes, 1 hour, etc., and the preset count may be once, twice, three times, five times, etc., without limitation. The operator of the battery swap system 10 may adjust the value of the third preset time period and the preset count as appropriate. In some embodiments, after each battery swap (regardless of whether it is a battery wash), the third preset time period will be reset. In some embodiments, after the third preset time period has passed, the continuous battery swap count may be reset.

[0103] The method may include steps S20 to S23. Step S20: Any battery exchange system 10 receives an exchangeable battery (third exchangeable battery 50) from a user.

[0104] Step S21: If it is not a battery washing behavior (such as the continuous battery replacement count does not exceed the preset count), the battery replacement system 10 can select a group of exchangeable batteries (the fourth exchangeable battery 60) from the battery replacement cabinet 11 to provide to the user, and increase the continuous battery replacement count. In addition, the third preset time period can be reset. The power of the fourth exchangeable battery 60 may not be less than that of the third exchangeable battery 50.

[0105] Step S22: Any battery exchange system 10 receives an exchangeable battery (a fourth exchangeable battery 60 or a fifth exchangeable battery) from a user. The fourth exchangeable battery 60 may be provided in step S21 or step S15. In some embodiments, the fourth exchangeable battery 60 may be exchanged one or more times to become another set of exchangeable batteries (a fifth exchangeable battery).

[0106] Step S23: Since it is a battery washing behavior (the continuous battery replacement count exceeds the preset count), the battery replacement system 10 can directly return the fourth interchangeable battery 60 or the fifth interchangeable battery inserted by the user.

[0107] For example, if the continuous battery replacement count is initially 0 and the preset count is 1, after the user performs a battery replacement (obtains the second interchangeable battery 40), the continuous battery replacement count changes to 1. Then, when the user performs a second battery replacement within the preset period, the continuous battery replacement count can be triggered. Figure 4 screen.

[0108] After the user clicks "I want to change again" and obtains the fourth interchangeable battery 60, since there is no reporting problem, it is considered to have completed the secondary battery replacement procedure (the continuous battery replacement count is changed to 2 times). At this time, if the fourth interchangeable battery 60 is received through the battery replacement system 10, because the continuous battery replacement count (2 times) exceeds the preset number of times (1 time), the battery replacement system 10 will return the fourth interchangeable battery 60. Therefore, in the absence of reporting problems, the present invention does not allow excessive continuous replacement of interchangeable batteries, which affects the rights and interests of other users.

[0109] When the user clicks "Report the problem and replace it again", the battery replacement system 10 will generate reporting data, and after the user obtains the third exchangeable battery 50, due to the reporting problem, it is still considered to have completed one battery replacement procedure (the continuous battery replacement count does not change and remains 1 time), and the battery replacement procedure can be performed again. Therefore, within the preset time period after the completion of the reporting procedure, the present invention allows the exchangeable battery to be replaced once more, but does not allow excessive continuous replacement of the exchangeable battery, which affects the rights and interests of other users.

[0110] In some embodiments, in order to prevent users from washing batteries by falsely reporting problems, the present invention can further add another mechanism to prevent excessive continuous battery replacement. Specifically, when the same user (such as the inserted battery has the same vehicle identification code or user identification code) continuously selects "Report the problem and change it again" for a preset number of times (such as twice, three times, or five times, etc.) within a preset time period (such as 3 minutes, 5 minutes, 30 minutes or 2 hours, etc.) (not limited to the same battery replacement system 10), the subsequent "Report the problem and change it again" behavior can be regarded as a battery washing behavior, and the original interchangeable battery can be directly returned, or another set of interchangeable batteries with a power level not higher than the original interchangeable battery can be provided.

[0111] In some embodiments, in order to further reduce false or excessive reporting, the present invention further proposes a credit filtering mechanism, which adjusts the priority of reporting data based on the past credit record of the user or vehicle 200 to filter out possible false reporting. Figure 1A and Figure 1CAs shown, after generating the report data (step S13), the method may include steps S30-S32.

[0112] Step S30: The battery replacement system 10 and the server 20 query the corresponding user or vehicle 200's report history data according to the identification data of the exchangeable battery returned by the user, and determine the report credit of the user or vehicle 200 according to the report history data.

[0113] In some embodiments, after processing the received report data each time, the operator may feedback the authenticity of the report data to the server 20 to update the report history data. In some embodiments, the report credibility may be a rating determined based on the report history data (such as low credibility or high credibility), or the authenticity of the previous report (such as a false report in the past, the current report will be set to low credibility). In some embodiments, employees or vehicles 200 using designated plans (such as loyalty membership or high-rate plans) usually report honestly, and their report credibility may be initially set to high credibility. In some embodiments, when a user or a vehicle 200 often makes false reports, its report credibility will be reduced to low credibility.

[0114] Step S31: When the report credit is low credibility, the battery swap system 10 or server 20 may ignore this report data or give the report data a lower weight and process it more slowly. In some embodiments, the battery swap system 10 or server 20 may set it as a secondary report.

[0115] And step S32: when the report credit is high credibility, the battery swap system 10 or server 20 will give the report data a higher weight and give priority to it. In some embodiments, the battery swap system 10 or server 20 can set it as the main report.

[0116] Therefore, the present invention can distinguish the authenticity of the report data and assign weights according to the credibility of the report credit, and arrange the processing order according to the weight of the report data, with those with higher weights being processed first and those with lower weights being processed more slowly.

[0117] In some embodiments, when there is too much reported data to be processed immediately, in order to prevent urgent events from being shelved or ignored, the present invention may further add an urgency filtering mechanism. Figure 1A and Figure 1D As shown, after generating the report data (step S13), the method may include steps S40-S42.

[0118] Step S40: The battery exchange system 10 and the server 20 determine the urgency of the event based on the event type of the reported data. In some embodiments, the operator can set a corresponding urgency for each reportable event option. For example, battery contamination does not usually affect the operation of the battery exchange system 10. Such events can be set to low urgency and can be handled more slowly. In another example, reports are usually life-threatening events such as car accidents or fires. Such events can be set to high urgency and must be handled as a priority.

[0119] Step S41: When the event is of low urgency, the battery swap system 10 or the server 20 may ignore the report data or give the report data a lower weight and process it more slowly. In some embodiments, the battery swap system 10 or the server 20 may set it as a secondary report.

[0120] Step S42: When the event is of high urgency, the server 20 will give the report data a higher weight and give priority to it. In some embodiments, the battery replacement system 10 or the server 20 can set it as the main report.

[0121] Therefore, the present invention can assign weights according to the urgency of the event, and arrange the processing order according to the weight of the feedback data, with those with higher weights being processed first and those with lower weights being processed more slowly.

[0122] In a preferred embodiment, the reporting data may further include the real identity (identification data) of the user or vehicle 200. Thus, the server 20 can record the reporting credibility through the real identity of the user or vehicle 200 of each reporting data, thereby improving the efficiency of preventing problems such as false reporting or excessive reporting.

[0123] In some embodiments, during the battery exchange process, the number of exchangeable batteries received by the battery exchange system 10 is the same as the number of exchangeable batteries provided. In other words, the number of batteries returned by the user is the same as the number of batteries obtained.

[0124] In some embodiments, when the performance (such as power or battery generation, etc.) of the interchangeable battery returned by the user is higher than all the interchangeable batteries in the battery swap cabinet 11 of the battery swap system 10, the battery swap system 10 can return the original interchangeable battery to prevent the user from obtaining a battery with worse performance due to battery swap.

[0125] In some embodiments, during the battery replacement process, the multiple interchangeable batteries provided by the battery replacement system 10 are of the same or compatible generation or version, and the power levels can be close (e.g., the power level difference is no more than 10%, 20%, or 25%, etc.), thereby reducing the risk of battery failure or failure to start the device, or the risk of low battery performance due to excessive power differences. For example, two sets of interchangeable batteries can be provided, which can also be third generation batteries, or have the same or compatible battery firmware versions.

[0126] Furthermore, among the many interchangeable batteries returned by the user, only one of the interchangeable batteries 40 may be low in power or have problems, and the rest of the interchangeable batteries are normal. In order to reduce the probability of errors and improve the power supply efficiency of the interchangeable batteries to the vehicle 200, it is best to use interchangeable batteries of the same generation or version and with similar power levels. To this end, in each battery replacement operation, the user may be required to insert all the interchangeable batteries 40 on the vehicle 200 into the battery slots of one or more battery replacement cabinets 11 of the same battery replacement system 10, and the battery replacement system 10 will redistribute the batteries to ensure that the vehicle 200 can use multiple interchangeable batteries of the same generation or version and with similar power levels.

[0127] In some embodiments, each of the aforementioned battery replacement behaviors may be added with a verification mechanism to enhance the authenticity of the received interchangeable batteries, the credibility of the reported data, and the safety of the battery replacement system. Specifically, when a new interchangeable battery is placed into the battery replacement cabinet 11 (such as: inserted into a battery slot), the control unit 12 may verify the inserted interchangeable battery, and only the verified interchangeable battery is allowed to discharge or charge in the battery replacement cabinet 11 and can provide the same number of interchangeable batteries to complete the exchange, and may further trigger the aforementioned reporting procedure (if the triggering conditions are met), while the interchangeable battery that fails to pass the verification (which may be a counterfeit battery or a battery of unknown origin) may be locked or exited, and the aforementioned reporting procedure may not be triggered.

[0128] The aforementioned "verification mechanism" can enable the battery exchange system 10 to obtain identification data stored in the memory of the interchangeable battery, such as the unique identification code (Unique ID) assigned by the operator to the user or vehicle 200, the battery identification code, the electric device (such as electric vehicle) identification code, the user identification code, etc., and query the authenticity and legality of the identification data through the server 20 to confirm the legality and safety of the inserted interchangeable battery (such as confirming whether the following conditions exist: stolen battery, unauthorized battery, suspended user, abnormal battery use or battery with tampered data, etc.). The battery exchange system 10 can also query the server 20 for relevant information about the received interchangeable battery based on the identification data, such as user identification data, personal data (such as nickname), bill data (such as tariff plan), payment data, historical report data, report credibility and other personal data; electric vehicle data such as electric vehicle identification data, vehicle registration data, maintenance and repair data; battery usage data such as the number of battery replacements, battery replacement locations, power consumption, and continuous battery replacement counts.

[0129] The above description is only used to explain the preferred embodiments of the present invention, and is not intended to limit the present invention in any form. Therefore, any modifications or changes made to the present invention under the same inventive spirit should still be included in the scope of protection intended by the present invention.

Claims

1. A method for triggering a reporting procedure by battery replacement, comprising the following steps: Receiving at least one first exchangeable battery through one of a plurality of battery swapping systems; The battery replacement system receiving the at least one first exchangeable battery provides at least one second exchangeable battery; and Within a first preset time period, when the at least one second exchangeable battery is received by any one of the plurality of battery replacement systems, the battery replacement system receiving the at least one second exchangeable battery triggers a reporting program to generate reporting data, and the reporting data is used to provide to a server; in, The reporting data includes an event and a location of the battery replacement system that receives the at least one second exchangeable battery.

2. The method according to claim 1, wherein: The reporting data includes an object, and the step of triggering the reporting procedure further includes: when the object is reported for the first time regarding the event, the object is set as a minor report regarding the event; and when the object is reported for a preset number of times regarding the event within a second preset time period, the object is set as a major report regarding the event.

3. The method according to claim 2, wherein: The secondary report includes that the at least one second exchangeable battery or at least one battery slot of the battery replacement system receiving the at least one second exchangeable battery is set as secondary maintenance, and the primary report includes that the at least one second exchangeable battery or the at least one battery slot is set as primary maintenance.

4. The method according to claim 3, wherein: When the at least one second exchangeable battery or the at least one battery slot is set as mainly for maintenance, the at least one second exchangeable battery or the at least one battery slot is locked.

5. The method according to claim 4, wherein: The step of triggering the reporting procedure further includes: when the number of unlocked batteries and unlocked battery slots of the battery exchange system is less than a critical value, the battery exchange system triggers a maintenance procedure to generate a maintenance notification to the server.

6. The method according to claim 2, wherein: When the object is set as a primary report for the event, the battery replacement system receiving the at least one second exchangeable battery triggers a maintenance procedure to generate a maintenance notification to the server.

7. The method according to claim 1, wherein: After the step of triggering the reporting procedure, the following step is further included: the battery replacement system receiving the at least one second exchangeable battery provides at least one third exchangeable battery, wherein the number of the at least one third exchangeable battery is the same as the number of the at least one second exchangeable battery.

8. The method according to claim 7, wherein: After the step of providing the at least one third exchangeable battery, the following step is further included: within the third preset time period after the previous battery exchange, when the at least one third exchangeable battery is received by any one of the multiple battery exchange systems, or when the at least one second exchangeable battery is received but no report is made, the battery exchange system provides at least one fourth exchangeable battery and increases a continuous battery exchange count.

9. The method according to claim 8, wherein: After the step of providing the at least one fourth interchangeable battery, the following step is further included: receiving the at least one fourth interchangeable battery or the at least one fifth interchangeable battery through any one of the multiple battery replacement systems, and when the continuous battery replacement count exceeds a preset count, the battery replacement system will return the at least one fourth interchangeable battery or the at least one fifth interchangeable battery.

10. The method according to claim 1, wherein: The events include battery problems, battery slot problems, site problems, police reports, or surrounding environmental issues.

11. The method according to claim 10, wherein: The step of triggering the reporting procedure further includes: the screen of the battery replacement system that receives the at least one second interchangeable battery displays a QR code, the QR code is used for guiding the handheld device to display a questionnaire after scanning, and the questionnaire is provided to the server after being filled out.

12. The method according to claim 10, wherein: The step of triggering the reporting procedure further includes: receiving a QR code displayed on the screen of the battery replacement system of the at least one second interchangeable battery, wherein the QR code is used for guiding the handheld device to launch an application after scanning by the handheld device, and the application is used to accept text input for writing questions and provide it to the server.

13. The method according to claim 1, wherein: After the step of providing the at least one second exchangeable battery, the following steps are further included: after exceeding the first preset period of time, receiving the at least one second exchangeable battery through any one of the plurality of battery replacement systems, and performing a verification procedure through the at least one second exchangeable battery; And after passing the verification procedure, the battery replacement system receiving the at least one second exchangeable battery does not trigger the reporting procedure and provides at least one fourth exchangeable battery.

14. The method according to claim 1, wherein: The step of triggering the reporting procedure further includes: receiving a screen-displayed graphical user interface of the battery exchange system of the at least one second interchangeable battery; and accepting an operation through the graphical user interface to select at least one part of the battery exchange system, so that the battery exchange system generates the reporting data based on the at least one part.

15. The method according to claim 1, wherein: After the step of triggering the reporting procedure, the following steps are further included: querying the identity data according to the identification data of the at least one second exchangeable battery through the server; determining the reporting credit based on the reporting history data corresponding to the identity data; when the reporting credit is low credibility, the server or the battery replacement system ignores the reporting data or gives a lower weight to the reporting data; And when the report credit is highly credible, the server or the battery exchange system gives the report data a higher weight.

16. The method according to claim 1, wherein: After the step of triggering the reporting procedure, the following steps are further included: the server or the battery exchange system determines the urgency of the event based on the reporting data; when the event is of low urgency, the server or the battery exchange system ignores the reporting data or gives the reporting data a lower weight; and when the event is of high urgency, the server or the battery exchange system decides to report or gives the reporting data a higher weight.

17. The method according to claim 1, wherein: The step of providing the at least one second exchangeable battery further includes: Performing verification based on the identification data of the at least one first exchangeable battery; After the verification is passed, providing the at least one second exchangeable battery; The step of triggering the reporting procedure by the power exchange system further includes: Performing authentication based on the identification data of the at least one second exchangeable battery; and After the verification is passed, the reporting procedure is triggered.

18. The method according to claim 1, wherein: The reporting procedures include: Displaying a plurality of event options on the battery replacement system receiving the at least one second exchangeable battery; accepting an input operation, wherein the input operation at least includes selecting at least one of the multiple event options as the event; and Generate the report data.

19. A battery replacement system, comprising: At least one battery-changing cabinet, used to accommodate a plurality of exchangeable batteries, and used to receive at least one first exchangeable battery and provide at least one second exchangeable battery; as well as A control unit is coupled to the at least one power exchange cabinet, and when the at least first exchangeable battery is received, selects the at least one second exchangeable battery from the multiple exchangeable batteries, and within a first preset time period, when the at least one second exchangeable battery is received by the at least one power exchange cabinet, triggers a reporting program to generate reporting data, wherein the reporting data is used to provide to a server, and the reporting data includes an event and the location of the power exchange system.

20. A power exchange network system, comprising: Multiple battery swapping systems, each of the battery swapping systems comprising: At least one power exchange cabinet, for accommodating a plurality of exchangeable batteries, and for receiving at least one first exchangeable battery and providing at least one second exchangeable battery; and a control unit coupled to the at least one power exchange cabinet, and selecting the at least one second exchangeable battery from the plurality of exchangeable batteries when the at least first exchangeable battery is received; and A server, connected to the plurality of power exchange systems via a network, and used to receive a feedback data; Wherein, within a first preset time period after the at least one second exchangeable battery is provided, when any one of the multiple battery exchange systems receives the at least one second exchangeable battery, a reporting procedure is triggered to generate reporting data, and the reporting data includes an event and the location of the battery exchange system.

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