Packet information management method and device, equipment, program product and storage medium

Abstract

The embodiment of the invention discloses a packet information management method and device, equipment, a program product and a storage medium, and relates to the technical field of artificial intelligence and the field of financial science and technology, the method comprises the following steps: receiving packet information sent by each end machine, the packet information comprising an end machine identifier, a packet identifier and a packet amount; generating a packet receiving plan according to the packet information, and displaying the packet receiving plan to the first user, so that the first user executes the packet receiving plan; obtaining a packet state of each packet in real time based on the packet receiving plan, and performing packet information management on each packet according to each packet state; wherein the packet state comprises a to-be-received state, a to-be-put-in state, a put-in state, a put-in state or an abnormal state. According to the method provided by the invention, cash collection businesses which are randomly dispersed originally are planned and integrated through the end machine and the management platform, so that the packaging collection working process of a payee can be optimized, and the working efficiency is improved.

Description

Technical Field

[0001] The embodiments of the present invention relate to the field of artificial intelligence technology and are also applicable to the field of financial technology, and in particular to a packet information management method, device, equipment, program product and storage medium. Background Art

[0002] Cash collection business is a traditional professional service in the field of financial technology.

[0003] In this business scenario, especially in special business scenarios such as subway ticket payment collection, users are faced with problems such as large total cash amount, diverse denominations, large number of business transactions, wide time and space distribution, and are unable to make deposits through self-service ATMs. Most users bring packaged cash (packages containing cash) to the bank to handle cash deposits. Or contact bank business personnel in advance and ask them to collect packaged cash at the customer site. However, business personnel can only collect cash on site in a scattered manner, which makes the cash collection business very cumbersome and inconvenient. Moreover, only the business personnel themselves know the collection process and progress, which is not convenient for banks to transparently manage the packaged cash collection business, affecting the user experience of both parties. Summary of the invention

[0004] The embodiments of the present invention provide a package information management method, device, equipment, program product and storage medium, which manage the package information throughout its life cycle through a management platform, thereby improving the efficiency of cash collection business and improving the user experience of depositors and payees.

[0005] In a first aspect, an embodiment of the present invention provides a packet information management method, comprising:

[0006] Receiving the packet information sent by each terminal, wherein the packet information includes the terminal identification, the packet identification and the packet amount;

[0007] Generate a packet receiving plan according to each packet information, and present the packet receiving plan to the first user so that the first user executes the packet receiving plan;

[0008] Based on the packet receiving plan, the packet status of each packet is obtained in real time, and the packet information of each packet is managed according to the packet status; wherein the packet status includes a waiting to be collected status, a waiting to be stored status, a stored status, an accounted status or an abnormal status.

[0009] In a second aspect, an embodiment of the present invention provides a packet information management device, the device comprising:

[0010] An information receiving module, used for receiving the packet information sent by each terminal, wherein the packet information includes the terminal identification, the packet identification and the packet amount;

[0011] An information generating module, configured to generate a packet receiving plan according to each packet information, and present the packet receiving plan to the first user, so that the first user executes the packet receiving plan;

[0012] The information management module is used to obtain the packet status of each packet in real time based on the packet receiving plan, and to manage the packet information of each packet according to the packet status; wherein the packet status includes a waiting to be collected status, a waiting to be stored status, a stored status, an accounted status or an abnormal status.

[0013] In a third aspect, an embodiment of the present invention further provides an electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein when the processor executes the program, a packet information management method as described in any one of the embodiments of the present invention is implemented.

[0014] In a fourth aspect, an embodiment of the present invention further provides a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements a packet information management method as described in any one of the embodiments of the present invention.

[0015] In a fifth aspect, an embodiment of the present invention provides a computer program product, including a computer program, which, when executed by a processor, implements a packet information management method as described in any one of the embodiments of the present invention.

[0016] In an embodiment of the present invention, the packet information sent by each terminal is received, wherein the packet information includes the terminal identification, the packet identification and the packet amount; a packet receiving plan is generated according to each packet information, and the packet receiving plan is displayed to the first user so that the first user executes the packet receiving plan; the packet status of each packet is obtained in real time based on the packet receiving plan, and the packet information of each packet is managed according to the packet status; wherein the packet status includes a waiting to be collected state, a waiting to be stored state, a stored state, an accounted state or an abnormal state. The method of the embodiment of the present invention realizes the management of the packet information throughout the life cycle by real-time control of the changes in the packet status, so that the information flow of the entire business process is smooth and without breakpoints, which reduces the errors and delays that may occur in the original collection business process, and also improves the transparency of the cash collection business. By planning and integrating the originally randomly scattered cash collection business through the terminal and the management platform, the workflow of the recipient's packet acquisition can be optimized and work efficiency can be improved. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings required for use in the embodiments are briefly introduced below. It should be understood that the following drawings only show certain embodiments of the present invention and therefore should not be regarded as limiting the scope. For ordinary technicians in this field, other related drawings can be obtained based on these drawings without creative work.

[0018] Figure 1 A first flow chart of a packet information management method provided by an embodiment of the present invention;

[0019] Figure 2 A second flow chart of a packet information management method provided by an embodiment of the present invention;

[0020] Figure 3 A schematic diagram of the structure of a packet information management device provided by an embodiment of the present invention;

[0021] Figure 4 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0022] The present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It is to be understood that the specific embodiments described herein are only used to explain the present invention, rather than to limit the present invention. It should also be noted that, for ease of description, only parts related to the present invention, rather than all structures, are shown in the accompanying drawings.

[0023] Figure 1 This is the first flow chart of a packet information management method provided in an embodiment of the present invention. The method of the embodiment of the present invention manages the packet information throughout its life cycle through a management platform, thereby improving the efficiency of cash collection services and improving the user experience of depositors and service providers. The information collected in the method of the embodiment of the present invention is information and data authorized by the user or fully authorized by all parties, and the collection, storage, use, processing, transmission, provision, disclosure and application of the relevant data comply with the relevant laws, regulations and standards of the relevant countries and regions, take necessary confidentiality measures, do not violate public order and good morals, and provide corresponding operation portals for users to choose to authorize or refuse. The method can be executed by a packet information management device provided in an embodiment of the present invention. The device can be implemented in software and / or hardware. The following embodiments will be described by taking the device integrated in an electronic device as an example. The electronic device can be a server or computer device that carries a management platform. Figure 1 , the method may specifically include the following steps:

[0024] Step 101: Receive packet information sent by each terminal.

[0025] The package information includes the terminal identification, the package identification and the package amount. The package identification sent by the terminal is obtained by the self-service package storage device and sent to the terminal when the second user puts the package on the self-service package storage device; the self-service package storage device is used to obtain the package identification of the package. The second user is a user who needs to make a cash deposit, such as the cashier at each subway station. The terminal is a supporting device of the self-service package storage device. The self-service package storage device and the terminal are pre-deployed by the staff of the payee at each business point in advance. The business point is a place where cash deposits are often required, such as subway stations and railway stations. The self-service package storage device can help the second user to package and store cash in a self-service environment. The terminal is remotely connected to the management platform. The terminal is used to generate package information according to the information sent by the self-service package storage device and the second user, and send the package information to the management platform. The management platform can receive the package information sent by each terminal.

[0026] In an optional implementation, when the second user needs to make a cash deposit, he / she packages the cash to be deposited and uploads the identity information on the self-service package storage device. After receiving the identity information of the second user, the self-service package storage device verifies the identity information to determine whether the second user has the authority to package the cash deposit. If the identity information of the second user is successfully verified, it is determined that the second user has the authority to package the cash deposit. In this solution, the self-service package storage device can provide the second user with a package for packing cash, and the second user can put the cash into the package to obtain a package. Each package carries a different identifiable package mark, such as a QR code, a barcode, or a radio frequency identification chip (RFID). After the second user prepares the package, the self-service package storage device can identify the identifiable package mark on the package to obtain the basic information of the package. The basic information of the package includes the package identifier, the identifier of the self-service package storage device, and the identity information of the second user.

[0027] The self-service package storage device is connected to the terminal. When the self-service package storage device obtains the package and the basic information of the package, the terminal can receive the basic information of the package. At the same time, the terminal can send a prompt message of "enter package information" to the second user. The second user can upload the package amount and other custom remarks on the terminal according to the prompt message. The terminal organizes the information uploaded by the second user and the basic information of the package, obtains the package information, and sends the package information to the management platform. The terminal and the self-service package storage device are connected through a wired or wireless network to realize real-time data transmission and synchronization. It has a high degree of data processing capability and security to ensure the accuracy and integrity of the package information.

[0028] Step 102: Generate a packet receiving plan according to each packet information, and present the packet receiving plan to the first user so that the first user executes the packet receiving plan.

[0029] The package receiving plan is used to instruct the first user how to receive the package at the specified self-service package storage device within a specified time period, and the package receiving plan includes the package receiving path. The first user is a staff member of the payee, such as a bank business staff. Specifically, after receiving the package information sent by each terminal, the management platform determines that the second user has placed the package in the self-service package storage device, and the management platform can store the package information and adjust the package status of the package to the waiting state. After adjusting the package status to the waiting state, the management platform can display the package status to the first user, so that the first user can formulate a transportation task on the management platform according to the package status. The management platform analyzes the package information in combination with the transportation task to obtain the location information of each package, and the information such as the time when the package can be collected at the business point where each package is located. According to the location information of each package, the time when each package can be collected, and the map information in the management platform, a path information that can efficiently collect each package is generated for the first user, and the package receiving plan is determined according to the path information.

[0030] In an optional implementation, after receiving the packet information sent by each terminal, the management platform adjusts the packet status of each packet information to a waiting-to-be-collected status according to each packet information, and displays the packet status to the first user; receives the transport task sent by the first user based on the packet status, and the transport task includes the receiving time of each packet; determines the location information of each terminal according to the terminal identifier of each packet information and a predetermined terminal location map; generates a packet receiving path based on the location information of each terminal, the receiving time of each packet, and the terminal location map. Furthermore, the packet receiving plan is displayed to the first user, so that the first user can collect each packet in time according to the packet receiving plan.

[0031] Step 103: Acquire the packet status of each packet in real time based on the packet receiving plan, and manage the packet information of each packet according to the packet status.

[0032] The package status includes a waiting state, a waiting state, a stored state, an accounted state or an abnormal state. The waiting state indicates that the second user has placed the package in the self-service package storage device, and the package is in a state of waiting for the first user to collect it. The waiting state indicates that the package has been collected by the first user, but has not yet been stored in the inventory of the payee. The stored state indicates that the package has been collected in the inventory, but the second user has not yet counted it and recorded it in the account of the payee after counting. The accounted state indicates that the payment has been completed and the cash in the package has been stored in the storage party. The abnormal state indicates that there is an abnormality in the package. In this solution, when there is an abnormality in any node package during the process from the waiting state to the accounted state, the package is determined to be in an abnormal state. Specifically, after sending the package receiving plan to the first user, the management platform monitors the state changes of each package in real time through the connection with the self-service package storage device and the terminal, and reminds the first user in time that there is an abnormality in the package when the package is in an abnormal state. In this way, the package can be managed throughout its life cycle.

[0033] In an optional implementation, after sending a packet receiving plan to the first user, the packet receiving information sent by the first user through the terminal is received, and the packet status is adjusted to a pending storage status according to the packet receiving information; the packet storage information sent by the first user through the storage device is received; and the packet status is adjusted to a stored status according to the packet storage information; the packet accounting information sent by the first user through the accounting device is received, and the packet status is adjusted to a stored status according to the packet accounting information.

[0034] The technical solution of this embodiment receives the package information sent by each terminal, wherein the package information includes the terminal identification, the package identification and the package amount; generates a package receiving plan according to each package information, and displays the package receiving plan to the first user so that the user can execute the package receiving plan; obtains the package status of each package in real time based on the package receiving plan, and manages the package information of each package according to the package status; wherein the package status includes the waiting to be collected status, the waiting to be stored status, the stored status, the accounted status or the abnormal status. The technical solution of this embodiment realizes the management of the package information throughout the life cycle by real-time control of the changes in the package status, so that the information flow of the entire business process is smooth and without breakpoints, reducing the errors and delays that may occur in the original collection business process, and also improving the transparency of the cash collection business. By planning and integrating the originally randomly scattered cash collection business through the terminal and the management platform, the workflow of the payee's package acquisition can be optimized and work efficiency can be improved.

[0035] Figure 2 The second flow chart of a packet information management method provided by an embodiment of the present invention is a refinement of the above embodiment. The specific method can be as follows Figure 2 As shown, the method may include the following steps:

[0036] Step 201: Receive packet information sent by each terminal.

[0037] The packet information includes the terminal identification, the packet identification and the packet amount.

[0038] Step 202: adjust the packet status of each packet information to a waiting-to-receive status according to each packet information, and display the packet status to the first user so that the first user executes the packet receiving plan.

[0039] Step 203: Receive the transport task sent by the first user based on the packet status, and generate a packet receiving plan based on all the packet information and the transport task.

[0040] Among them, the transport task is a task sent by the first user based on the packet status, which is used to instruct the management platform to generate a packet receiving plan. The transport task includes the receiving time of each packet, and the receiving time of each packet is determined based on the opening hours of each business point and other information. The packet receiving plan includes a packet receiving path, and the packet receiving path is used to instruct the first user how to collect each packet at each business point. After receiving the transport task sent by the first user, the management platform analyzes the transport task, obtains the receiving time of each packet and other requirements for receiving packets, determines the packet receiving path based on the transport task and each packet information, and formulates a packet receiving plan based on the receiving path. In this scheme, optionally, a packet receiving plan is generated based on all packet information and transport tasks, including: determining the location information of each terminal according to the terminal identification of each packet information and a predetermined terminal location map; generating a packet receiving path based on the location information of each terminal, the receiving time of each packet and the terminal location map.

[0041] Among them, the terminal location map information is predetermined by the management platform, including a map of the geographical location of each terminal. After receiving the transportation task, the target terminal identifier that is the same as the terminal identifier of each packet information is searched in the terminal location map, and the geographical location of each target terminal identifier in the terminal location map is determined as the terminal geographical location corresponding to each packet. In this scheme, if there are multiple packets to be received, the management platform can determine the reception priority of each packet based on the reception time and urgency of the packet. According to the geographical location of each terminal, the distance and estimated travel time from one terminal to another are calculated in combination with the current traffic data. According to the reception priority of each packet, the distance from one terminal to another and the estimated travel time, etc., the path planning is carried out to obtain the packet reception path.

[0042] By automatically generating package receiving plans, the management platform can effectively assist dispatchers to complete package receiving tasks efficiently and accurately, thereby improving the efficiency and security of the entire cash collection business.

[0043] Step 204: Acquire the packet status of each packet in real time based on the packet receiving plan, and manage the packet information of each packet according to the packet status.

[0044] Among them, the package status includes the waiting to be collected status, the waiting to be stored status, the stored status, the accounted status or the abnormal status. The waiting to be collected status indicates that the second user has placed the package in the self-service package storage device, and the package is in a state of waiting for the first user to collect it. The waiting to be stored status indicates that the package has been collected by the first user, but has not yet been stored in the inventory of the payee. The stored status indicates that the package has been put into the inventory, but the second user has not yet counted it and recorded it in the payee's account after the inventory. The abnormal status indicates that there is an abnormality in the package. In this solution, when there is an abnormality in the package at any node during the process from the waiting to be collected status to the accounted status, the package is determined to be in an abnormal state. In this scheme, optionally, packet information management is performed on each packet according to the status of each packet, including: receiving packet reception information sent by the first user through the terminal, and adjusting the packet status to a pending storage status according to the packet reception information; receiving packet storage information sent by the first user through a storage device; and adjusting the packet status to a stored status according to the packet storage information; receiving packet accounting information sent by the first user through an accounting device, and adjusting the packet status to a stored status according to the packet accounting information.

[0045] Specifically, after the package receiving plan is sent to the first user, the first user can collect the package from each self-service package storage device according to the package receiving plan. After arriving at the self-service package storage device, the first user performs identity authentication on the self-service package storage device, and the self-service package storage device determines that the first user has the authority to take out the package according to the identity authentication result. After passing the identity authentication, the first user takes out the package, and identifies the identifiable mark on the package through the identification tool to obtain the basic information of the package and the package amount and other information. The first user can check the package according to the basic information of the package and the package amount and other information, and after the verification is passed, send the package receiving information to the management platform through the mobile smart device of the first user or the terminal corresponding to the package. After receiving the package receiving information, the management platform adjusts the package status to the waiting storage status according to the package receiving information. After sending the package receiving information to the management platform, the first user arrives at a predetermined cash storage center, identifies the identifiable mark on the package through the identification tool, and stores the package in the inventory of the cash storage center in combination with the identification result. At the same time, the package entry information is sent to the management platform through the mobile smart device of the first user or the storage device of the cash storage center; after receiving the package entry information, the management platform adjusts the package status to the storage status according to the package entry information. After the package is stored in the inventory of the cash storage center, the first user can count and review the cash in the package, and check whether the amount in the package is consistent with the package amount in the package information. If it is consistent, it is determined that it can be recorded. Further, the first user sends the package account information to the management platform through the account entry device or the mobile smart device, and the management platform adjusts the package status to the accounted status according to the package account information. In the process of the package from the waiting state to the accounted state, when there is an abnormality in any node package, it is determined that the package is in an abnormal state. For example, when the amount in the package is inconsistent with the package amount in the package information, or when the identifiable mark on the package cannot be identified by the identification tool, it can be determined that the package status is abnormal.

[0046] Step 205: Receive packet query information sent by the first user or the second user through the terminal.

[0047] The package query information includes a query identifier and query content. Specifically, the terminal and the management platform are remotely connected, and when the first user or the second user needs to query the relevant information of the package, they can upload the package query information on the terminal. The terminal can send the package query information to the management platform, and the management platform can receive the package query information. Exemplarily, the second user needs to query the status and detailed information of a certain package. The second user can enter the query identifier (such as the package identifier) ​​and the query content (such as "status") on the terminal corresponding to the self-service package storage device, and the terminal can send the query information to the management platform.

[0048] Step 206: Determine the packet management information of the packet identifier that is the same as the query identifier, and determine the target content corresponding to the query content according to the packet management information.

[0049] The package management information is all relevant information of each package stored in the management platform, including package information, device information of the self-service package storage device corresponding to the package, and terminal information corresponding to the package. After obtaining the query information, the management platform searches and determines the package identifier that is the same as the query identifier based on the query identifier, and determines the package management information corresponding to the package identifier. The package management information is filtered according to the query content to obtain the target content corresponding to the query content. If the package identifier that is the same as the query identifier cannot be found, it means that the query information sent by the user may be wrong. The management platform can send a prompt message of query failure to the first user or the second user to facilitate the user to re-enter the query information.

[0050] Step 207: Send the target content to the terminal, so that the first user or the second user can obtain the target content through the terminal.

[0051] Specifically, after obtaining the target content, the management platform returns the target content to the terminal that sent the query information. After receiving the target content, the terminal displays the target content to the first user or the second user, ensuring that the first user or the second user can obtain the target content in a timely and accurate manner. Exemplarily, after determining the target content, the management platform sends the target content "status: waiting to be stored, amount: 1,000 yuan" back to the display screen of the terminal. The first user or the second user can view the content on the terminal and understand the current status and amount of the package.

[0052] In the technical solution of this embodiment, the packet information sent by each terminal is received, wherein the packet information includes the terminal identification, the packet identification and the packet amount. According to each packet information, the packet status of each packet information is adjusted to the waiting state, and the packet status is displayed to the first user. The transport task sent by the first user based on the packet status is received, and a packet receiving plan is generated based on all the packet information and the transport task. The packet status of each packet is obtained in real time based on the packet receiving plan, and the packet information of each packet is managed according to the packet status; wherein the packet status includes the waiting state, the waiting storage state, the storage state, the accounted state or the abnormal state. The packet query information sent by the first user or the second user through the terminal is received; wherein the packet query information includes the query identification and the query content. The packet management information of the packet identification that is the same as the query identification is determined, and the target content corresponding to the query content is determined according to the packet management information; the target content is sent to the terminal so that the first user or the second user can obtain the target content through the terminal. The technical solution of this embodiment reduces manual intervention and improves the work efficiency of dispatchers by automatically generating packet receiving plans. In the technical solution of this embodiment, the packet receiving plan can be flexibly adjusted according to different business needs and actual conditions, and has good adaptability and scalability. Whether adding new terminals or adjusting existing dispatch tasks, it can quickly adapt to changes and regenerate the optimal receiving plan to ensure business continuity and stability. In addition, the technical solution of this embodiment can effectively process user packet query requests and provide accurate feedback. Not only does it improve the user experience, but it also enhances the reliability and efficiency of the management platform.

[0053] Figure 3 Schematic diagram of the structure of a packet information management device provided by an embodiment of the present invention, the device is suitable for executing the packet information management method provided by an embodiment of the present invention. Figure 3 As shown, the device may specifically include:

[0054] The information receiving module 301 is used to receive the packet information sent by each terminal, wherein the packet information includes the terminal identification, the packet identification and the packet amount;

[0055] An information generating module 302, configured to generate a packet receiving plan according to each packet information, and present the packet receiving plan to the first user, so that the first user executes the packet receiving plan;

[0056] The information management module 303 is used to obtain the packet status of each packet in real time based on the packet receiving plan, and to manage the packet information of each packet according to the packet status; wherein the packet status includes a waiting to be collected status, a waiting to be stored status, a stored status, an accounted status or an abnormal status.

[0057] Optionally, the package identification sent by the terminal is obtained by the self-service package storage device and sent to the terminal when the second user puts a package into the self-service package storage device; the self-service package storage device is used to obtain the package identification of the package according to the identification code of the package.

[0058] Optionally, the information generating module 302 is specifically configured to: adjust the packet status of each packet information to the waiting-to-be-received status according to each packet information, and display the packet status to the first user;

[0059] Receive the transport task sent by the first user based on the packet status, and generate a packet receiving plan based on all packet information and the transport task.

[0060] Optionally, the information generating module 302, the transport task includes the time of receiving each packet; the packet receiving plan includes the packet receiving path; and is further used to: determine the location information of each terminal according to the terminal identifier of each packet information and a predetermined terminal location map;

[0061] A packet receiving path is generated based on the location information of each terminal, the receiving time of each packet and the terminal location map.

[0062] Optionally, the information management module 303 is specifically used to: receive the packet reception information sent by the first user through the terminal, and adjust the packet status to the waiting-to-enter storage status according to the packet reception information;

[0063] receiving the package storage information sent by the first user through the storage device; and adjusting the package status to the storage-ready status according to the package storage information;

[0064] Receive the packet accounting information sent by the first user through the accounting device, and adjust the packet status to the accounting status according to the packet accounting information.

[0065] Optionally, the information management module 303 is further used to: receive packet query information sent by the first user or the second user through the terminal; wherein the packet query information includes a query identifier and a query content;

[0066] Determine the packet management information of the packet identifier that is the same as the query identifier, and determine the target content corresponding to the query content according to the packet management information;

[0067] The target content is sent to the terminal, so that the first user or the second user obtains the target content through the terminal.

[0068] The packet information management device provided in the embodiment of the present invention can execute the packet information management method provided in any embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method. For the contents not described in detail in this embodiment, reference can be made to the description in any method embodiment of the present invention.

[0069] An embodiment of the present invention also provides a computer program product.

[0070] Various embodiments of the systems and techniques described above herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various embodiments can include: being implemented in one or more computer program products, which can include one or more computer programs, which can be executed and / or interpreted on a programmable system including at least one programmable processor, which can be a special purpose or general purpose programmable processor, which can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.

[0071] Figure 4 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention, referring to Figure 4 , Figure 4 The electronic device 12 shown is only an example and should not limit the functions and scope of use of the embodiments of the present application. Figure 4 As shown, the electronic device 12 is in the form of a general purpose computing device. The components of the electronic device 12 may include, but are not limited to: one or more processors or processing units 16, a system memory 28, and a bus 18 that connects various system components (including the system memory 28 and the processing unit 16).

[0072] Bus 18 represents one or more of several types of bus structures, including a memory bus or memory controller, a peripheral bus, an accelerated graphics port, a processor or a local bus using any of a variety of bus architectures. By way of example, these architectures include, but are not limited to, an Industry Standard Architecture (ISA) bus, a Micro Channel Architecture (MAC) bus, an Enhanced ISA bus, a Video Electronics Standards Association (VESA) local bus, and a Peripheral Component Interconnect (PCI) bus.

[0073] The electronic device 12 typically includes a variety of computer system readable media. These media can be any available media that can be accessed by the electronic device 12, including volatile and non-volatile media, removable and non-removable media.

[0074] The system memory 28 may include computer system readable media in the form of volatile memory, such as random access memory (RAM) 30 and / or cache memory 32. The electronic device 12 may further include other removable / non-removable, volatile / non-volatile computer system storage media. By way of example only, the storage system 34 may be used to read and write non-removable, non-volatile magnetic media ( Figure 4 not shown, usually called a "hard drive"). Although Figure 4 Not shown, a disk drive for reading and writing to a removable non-volatile disk (e.g., a "floppy disk"), and an optical drive for reading and writing to a removable non-volatile optical disk (e.g., a CD-ROM, a DVD-ROM, or other optical medium) may be provided. In these cases, each drive may be connected to the bus 18 via one or more data medium interfaces. The memory 28 may include at least one program product having a set (e.g., at least one) of program modules that are configured to perform the functions of the various embodiments of the present application.

[0075] A program / utility 40 having a set (at least one) of program modules 46 may be stored, for example, in the memory 28, such program modules 46 including, but not limited to, an operating system, one or more application programs, other program modules, and program data, each of which or some combination may include an implementation of a network environment. The program modules 46 generally perform the functions and / or methods of the embodiments described herein.

[0076] The electronic device 12 may also communicate with one or more external devices 14 (e.g., keyboards, pointing devices, displays 24, etc.), may communicate with one or more devices that enable a user to interact with the electronic device 12, and / or may communicate with any device that enables the electronic device 12 to communicate with one or more other computing devices (e.g., a network card, a modem, etc.). Such communication may be performed via an input / output (I / O) interface 22. Furthermore, the electronic device 12 may also communicate with one or more networks (e.g., a local area network (LAN), a wide area network (WAN), and / or a public network, such as the Internet) via a network adapter 20. As shown, the network adapter 20 communicates with other modules of the electronic device 12 via the bus 18. It should be understood that although Figure 4Not shown, other hardware and / or software modules may be used in conjunction with the electronic device 12, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems.

[0077] The processing unit 16 executes various functional applications and data processing by running the program stored in the system memory 28, for example, implementing a packet information management method provided in an embodiment of the present invention: receiving packet information sent by each terminal, wherein the packet information includes a terminal identification, a packet identification and a packet amount; generating a packet receiving plan according to each packet information, and displaying the packet receiving plan to the first user so that the first user executes the packet receiving plan; acquiring the packet status of each packet in real time based on the packet receiving plan, and managing the packet information of each packet according to the packet status; wherein the packet status includes a waiting to be collected status, a waiting to be stored status, a stored status, an accounted status or an abnormal status.

[0078] The embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored. When the program is executed by a processor, a packet information management method as provided in all the embodiments of the present invention is implemented: receiving packet information sent by each terminal, wherein the packet information includes a terminal identification, a packet identification and a packet amount; generating a packet receiving plan according to each packet information, and displaying the packet receiving plan to a first user so that the first user executes the packet receiving plan; obtaining the packet status of each packet in real time based on the packet receiving plan, and managing the packet information of each packet according to the packet status; wherein the packet status includes a waiting to be collected state, a waiting to be stored state, a stored state, an accounted state or an abnormal state. The computer-readable medium may be a computer-readable signal medium or a computer-readable storage medium. The computer-readable storage medium may be, for example, but not limited to, an electronic device, device or device of electrical, magnetic, optical, electromagnetic, infrared, or semiconductor, or any combination thereof. More specific examples of computer-readable storage media (a non-exhaustive list) include: an electrical connection with one or more conductors, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In this document, a computer-readable storage medium can be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction-executing electronic device, apparatus, or device.

[0079] Computer-readable signal media may include data signals propagated in baseband or as part of a carrier wave, which carry computer-readable program code. Such propagated data signals may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. Computer-readable signal media may also be any computer-readable medium other than a computer-readable storage medium, which may send, propagate, or transmit a program for use by or in conjunction with an instruction-executing electronic device, apparatus, or device.

[0080] The program code embodied on the computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.

[0081] Computer program code for performing the operations of the present invention may be written in one or more programming languages ​​or a combination thereof, including object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0082] Note that the above are only preferred embodiments of the present invention and the technical principles used. Those skilled in the art will understand that the present invention is not limited to the specific embodiments herein, and that various obvious changes, readjustments and substitutions can be made by those skilled in the art without departing from the scope of protection of the present invention. Therefore, although the present invention has been described in more detail through the above embodiments, the present invention is not limited to the above embodiments, and may include more other equivalent embodiments without departing from the concept of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims

1. A packet information management method, characterized in that: The method comprises: Receiving the packet information sent by each terminal, wherein the packet information includes the terminal identification, the packet identification and the packet amount; Generate a packet receiving plan according to each packet information, and present the packet receiving plan to the first user so that the first user executes the packet receiving plan; Based on the packet receiving plan, the packet status of each packet is obtained in real time, and the packet information of each packet is managed according to the packet status; wherein the packet status includes a waiting to be collected status, a waiting to be stored status, a stored status, an accounted status or an abnormal status.

2. The method according to claim 1, characterized in that: The package identification sent by the terminal is obtained by the self-service package storage device and sent to the terminal when the second user puts a package on the self-service package storage device; the self-service package storage device is used to obtain the package identification of the package according to the identification code of the package.

3. The method according to claim 1, characterized in that Generate a packet receiving plan based on each packet information, including: Adjusting the packet status of each packet information to the waiting-to-be-received status according to each packet information, and displaying the packet status to the first user; Receive the transport task sent by the first user based on the packet status, and generate a packet receiving plan based on all packet information and the transport task.

4. The method according to claim 3, characterized in that The transport task includes the receiving time of each package; The packet receiving plan includes a packet receiving path; Generate a package receiving plan based on all package information and the transport task, including: Determine the location information of each terminal according to the terminal identifier of each packet information and a predetermined terminal location map; A packet receiving path is generated based on the location information of each terminal, the receiving time of each packet and the terminal location map.

5. The method according to claim 1, characterized in that The packet information of each packet is managed according to the status of each packet, including: receiving packet reception information sent by the first user through the terminal, and adjusting the packet status to a waiting-to-enter storage status according to the packet reception information; receiving the package storage information sent by the first user through the storage device; and adjusting the package status to the storage-ready status according to the package storage information; Receive the packet accounting information sent by the first user through the accounting device, and adjust the packet status to the accounting status according to the packet accounting information.

6. The method according to claim 5, characterized in that The method further comprises: Receiving packet query information sent by the first user or the second user through the terminal; wherein the packet query information includes a query identifier and query content; Determine the packet management information of the packet identifier that is the same as the query identifier, and determine the target content corresponding to the query content according to the packet management information; The target content is sent to the terminal, so that the first user or the second user obtains the target content through the terminal.

7. A computer program product, comprising a computer program, characterized in that When the computer program is executed by a processor, the computer program implements a packet information management method according to any one of claims 1 to 6.

8. A packet information management device, characterized in that: include: An information receiving module, used for receiving the packet information sent by each terminal, wherein the packet information includes the terminal identification, the packet identification and the packet amount; An information generating module, configured to generate a packet receiving plan according to each packet information, and present the packet receiving plan to the first user so that the first user executes the packet receiving plan; The information management module is used to obtain the packet status of each packet in real time based on the packet receiving plan, and to manage the packet information of each packet according to the packet status; wherein the packet status includes a waiting to be collected status, a waiting to be stored status, a stored status, an accounted status or an abnormal status.

9. An electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein: When the processor executes the program, the packet information management method as described in any one of claims 1 to 6 is implemented.

10. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the packet information management method as claimed in any one of claims 1 to 6 is implemented.

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