Remote support fault processing device based on 5G + AR

Through 5G+AR technology, the touchpad and camera of AR glasses scan the faulty area in a narrow space, and send information to the external maintenance system in real time, solving the problem of wasted failure processing time and achieving rapid and fast in any location Convenient fault repair.

CN222169884UActive Publication Date: 2024-12-13GUANGXI QINZHOU FREE TRADE PORT ZONE HONGGANG TERMINAL CO LTD
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Patent Information

Application Number
CN202420430572.2
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-03-06
Publication Date
2024-12-13
Estimated Expiration
2034-03-06

AI Technical Summary

Technical Problem

In daily life, when the item fails, non-professional users need to send the item to a professional repair office or professionals to the on-site for repair, resulting in wasted time and inconvenience, especially when the failure needs to be handled in a timely manner.

Method used

Using a remote support fault handling device based on 5G+AR, including AR glasses, equipped with placement slots, cavity, winding assembly, control assembly and rotary electrical connection assembly. Through the touchpad, camera and speaker of AR glasses, users can Scan the faulty area in a small space, send information to the external maintenance system in real time, and obtain remote maintenance guidance.

Benefits of technology

It realizes the convenience and quick troubleshooting in both spacious and narrow positions, improving the efficiency and convenience of fault handling.

✦ Generated by Eureka AI based on patent content.

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Abstract

The utility model discloses a remote support fault processing device based on 5G + AR, and belongs to the technical field of fault processing, the remote support fault processing device comprises AR glasses, the AR glasses are provided with a placing groove, the AR glasses are internally provided with a cavity, and the cavity is internally provided with a rolling assembly, a control assembly and a rotary electric connection assembly; according to the utility model, a user wears the AR glasses and scans the information of the fault position in front of the AR glasses through the touch panel, when the maintenance space of the fault position is narrow, the operation assembly is moved out of the placement groove and moved into the narrow space, and then the camera scans the information of the fault position; scanning information is remotely sent to the external maintenance system through the control assembly, then a user can maintain a fault position according to maintenance steps fed back by the external maintenance system, the user can conveniently and rapidly maintain faults at spacious and narrow positions through the device, and operation is convenient and fast.
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Description

Technical Field

[0001] The utility model belongs to the technical field of fault processing, and specifically relates to a remote support fault processing device based on 5G+AR. Background Art

[0002] In daily life, various items may malfunction. Because the users are not professional users, they need to send the items to professional maintenance centers for repair, or professional users need to go to the site to repair the items. However, some faults need to be repaired in time, and sending them to professional maintenance centers is time-consuming and laborious. For professional users to go to the site to repair the items, a lot of time is wasted and it is inconvenient. Therefore, a remote support fault handling device based on 5G+AR is needed to solve the above problems. Utility Model Content

[0003] The purpose of the utility model is to provide a remote support fault handling device based on 5G+AR to solve the problems raised in the above-mentioned background technology.

[0004] To achieve the above-mentioned purpose, the utility model provides the following technical solutions: a remote support fault handling device based on 5G+AR, comprising AR glasses, wherein a placement slot is provided on the AR glasses, a cavity is provided in the AR glasses, a winding component, a control component and a rotating electrical connection component are provided in the cavity, the rotating electrical connection component is arranged in the winding component, the rotating electrical connection component is connected to the control component through a second wire, the winding component is connected to the outside with a first wire, and the top of the first wire is connected to the operating component.

[0005] Among them, the AR glasses include a glasses body, two lenses are connected to the back of the glasses body, a touch panel and a speaker are provided on both sides of the glasses body, the cavity is opened in the glasses body, the placement groove includes a first groove and a second groove, the first groove is opened on the glasses body, and the second groove is opened in the first groove, the operating component includes an operating panel, a camera is provided on the operating panel, and a plurality of operating buttons are provided under the operating panel, the operating panel is connected to the top end of the first wire, the winding component includes a motor, a winding roller and two retaining rings, the two retaining rings are respectively connected to the two ends of the winding roller, one of the retaining rings is connected to the output shaft of the motor, and the other retaining ring is provided outside the rotating electrical connection component, the first wire is wound outside the winding roller, and the bottom end of the first wire is connected to the rotating electrical connection component through the winding roller.

[0006] As a preferred implementation, the size of the first groove matches the size of the operating panel.

[0007] As a preferred implementation, the position of the operation button corresponds to the position of the second groove.

[0008] As a preferred embodiment, the rotating electrical connection assembly includes a rotating electrical connector, the rotating end of the rotating electrical connector is connected to the winding roller, the fixed end of the rotating electrical connector is connected to the second wire, and the rotating electrical connector is externally connected to a fixed plate, which is connected to the cavity.

[0009] As a preferred embodiment, two rollers are rotatably connected in the eyeglass body, and both rollers overlap the front and back sides of the first wire.

[0010] As a preferred embodiment, the roller is arranged behind the second groove, and the roller is arranged above the cavity.

[0011] Compared with the prior art, the beneficial effects of the utility model are:

[0012] The utility model is provided with an operation panel, an operation button, a camera, a touch panel, a control component and a lens. When a user wears AR glasses, the user scans the information of the fault location in front of the AR glasses through the touch panel. When the repair space of the fault location is relatively narrow, the operation component is moved out of the placement slot and moved to the narrow space. Then the camera scans the information of the fault location. The scanned information is remotely sent to an external maintenance system through the control component. Then the user can repair the fault location according to the repair steps fed back by the external maintenance system. The user can conveniently and quickly repair faults in spacious and narrow locations through the device, and the operation is convenient.

[0013] The utility model is provided with a winding roller and a motor, and the motor is controlled to rotate forwardly. The forward rotating motor drives the winding roller to rotate forwardly, and the forward rotating motor performs a winding operation on the first wire, so that the first wire connected to the operation panel can be neatly wound into the cavity. BRIEF DESCRIPTION OF THE DRAWINGS

[0014] Figure 1 It is a three-dimensional structural schematic diagram of the utility model;

[0015] Figure 2 It is a rear-view stereoscopic structural schematic diagram of the utility model;

[0016] Figure 3 It is a schematic diagram of a cross-sectional structure of a partial side view of the utility model;

[0017] Figure 4 For this utility model Figure 3 The enlarged structural diagram at A in the middle;

[0018] Figure 5 It is a schematic diagram of the sectional structure of the utility model in a front view;

[0019] Figure 6 For this utility model Figure 5 Schematic diagram of the enlarged structure at point B.

[0020] In the figure: 1. AR glasses; 11. Glasses body; 12. Lenses; 13. Touchpad; 14. Speaker; 2. Placement slot; 21. First groove; 22. Second groove; 3. Operating component; 31. Operating panel; 32. Camera; 33. Operating button; 4. Cavity; 5. Winding component; 51. Motor; 52. Retaining ring; 53. Winding roller; 6. First wire; 7. Rotating electrical connection component; 71. Rotating electrical connector; 72. Fixed plate; 8. Second wire; 9. Control component; 10. Roller. DETAILED DESCRIPTION

[0021] The present invention will be further described below in conjunction with the embodiments.

[0022] The following examples are used to illustrate the present invention, but cannot be used to limit the scope of protection of the present invention. The conditions in the examples can be further adjusted according to specific conditions, and simple improvements to the method of the present invention under the premise of the concept of the present invention are all within the scope of protection claimed by the present invention.

[0023] See also Figure 1-6 The utility model provides a remote support fault handling device based on 5G+AR, including AR glasses 1, a placement slot 2 is provided on the AR glasses 1, a cavity 4 is provided in the AR glasses 1, a winding component 5, a control component 9 and a rotating electrical connection component 7 are provided in the cavity 4, the rotating electrical connection component 7 is provided in the winding component 5, the rotating electrical connection component 7 is connected to the control component 9 through a second wire 8, by setting the control component 9, the control component 9 has a wireless communication module for receiving signals sent by a camera 32, a speaker 14, a lens 12, and a touch panel 13, and can perform data processing on the received signal, and the control component 9 is installed with a wireless signal transceiver module, and uses the signal transceiver module to send and receive signals to a remote server;

[0024] The winding assembly 5 is externally connected to a first conductive wire 6 , and a top end of the first conductive wire 6 is connected to the operating assembly 3 .

[0025] The AR glasses 1 include a glasses body 11, two lenses 12 are connected to the back of the glasses body 11, and a touch panel 13 and a speaker 14 are provided on both sides of the glasses body 11. By providing the touch panel 13, since two touch panels 13 are provided and the two touch panels 13 are respectively provided on both sides of the glasses body 11, the user can use one of the touch panels 13 to control the device according to his / her own habits; by providing the speaker 14, when the AR glasses 1 are worn on the face of the user, since the speaker 14 is provided near the ear of the user, the information fed back by the external maintenance system can be clearly sounded around the ear of the user through the speaker 14;

[0026] The cavity 4 is provided in the eyeglass body 11, the placement groove 2 includes a first groove 21 and a second groove 22, the first groove 21 is provided on the eyeglass body 11, the size of the first groove 21 matches the size of the operation panel 31, the second groove 22 is provided in the first groove 21, the operation component 3 includes an operation panel 31, a camera 32 is provided on the operation panel 31, and a plurality of operation buttons 33 are provided under the operation panel 31. By providing the operation panel 31, the user can control whether the camera 32 scans through the operation buttons 33 and the control panel 31;

[0027] The position of the operation button 33 corresponds to the position of the second groove 22. The bottom of the operation panel 31 is connected to the top of the first wire 6. The winding assembly 5 includes a motor 51, a winding roller 53 and two retaining rings 52. The two retaining rings 52 are respectively connected to the two ends of the winding roller 53. One retaining ring 52 is connected to the output shaft of the motor 51, and the other retaining ring 52 is arranged outside the rotating electrical connection assembly 7. By arranging the retaining rings 52, the two retaining rings 52 can block the first wire 6 wound outside the winding roller 53, so that the first wire 6 is not easy to slide off from both sides of the winding roller 53, and the material of the retaining rings 52 is set as insulating material;

[0028] The first wire 6 is wound around the winding roller 53, and the bottom end of the first wire 6 is connected to the rotating electrical connection component 7 through the winding roller 53. By setting the winding roller 53, the winding roller 53 is set on the conductive material, and the first wire 6 can be connected to the rotating end of the rotating electrical connector 71 through the winding roller 53;

[0029] The rotating electrical connection assembly 7 includes a rotating electrical connector 71, the rotating end of which is connected to the winding roller 53. By setting the rotating electrical connector 71, one end of the rotating electrical connector 71 can rotate along with the rotating winding roller 53, and the second wire 8 can also be connected to the first wire 6 through the rotating electrical connector 71 and the winding roller 53.

[0030] The fixed end of the rotating electrical connector 71 is connected to the second wire 8, and a fixing plate 72 is connected to the outside of the rotating electrical connector 71, and the fixing plate 72 is connected to the cavity 4. By setting the fixing plate 72, the fixing plate 72 can fix the rotating electrical connector 71 in the cavity 4;

[0031] Two rollers 10 are rotatably connected inside the glasses body 11, and both rollers 10 overlap the front and back sides of the first wire 6. The rollers 10 are arranged behind the second groove 22, and the rollers 10 are arranged above the cavity 4. By arranging the rollers 10, because the rollers 10 are arranged between the first wire 6 and the glasses body 11, the rollers 10 reduce the friction between the first wire 6 and the glasses body 11, so that the moving first wire 6 is not easily damaged due to contact with the edges and corners of the glasses body 11.

[0032] The working principle and use process of the utility model are as follows: when the device needs to be used, the user wears the AR glasses 1 on his face, the user aligns the lens 12 with the fault, and then controls the lens 12 to scan the fault through the touch panel 13 and the control component 9. When the repair space at the fault is relatively narrow, the motor 51 is controlled to reverse through the touch panel 13, and the operating panel 31 is pulled at the same time. The operating panel 31 drives the first wire 6 to move out of the winding roller 53, and then the operating panel 31 is moved to the narrow space at the fault, and then the camera 32 in the control panel 31 can scan the fault. Take a photo and scan. The scanned information is remotely sent to the external maintenance system through the control component 9. At the same time, the external maintenance system is communicated with through voice. Then the external maintenance system plays the maintenance steps through the speaker 14, and then the user can repair the fault. When the device is used, the control motor 51 rotates forward, and the forward rotating motor 51 drives the winding roller 53 to reel in the first wire 6. The reeled first wire 6 drives the control panel 31 to move, so that the control panel 31 can be moved into the first groove 21, and the operation button 33 can be placed in the second groove 22.

[0033] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A remote support fault handling device based on 5G+AR, comprising AR glasses (1), Features: The AR glasses (1) are provided with a placement slot (2), the AR glasses (1) are provided with a cavity (4), the cavity (4) is provided with a winding assembly (5), a control assembly (9) and a rotating electrical connection assembly (7), the rotating electrical connection assembly (7) is arranged in the winding assembly (5), the rotating electrical connection assembly (7) is connected to the control assembly (9) via a second wire (8), the winding assembly (5) is externally connected with a first wire (6), the top end of the first wire (6) is connected to the operating assembly (3); The AR glasses (1) include a glasses body (11), the back of the glasses body (11) is connected to two lenses (12), both sides of the glasses body (11) are provided with a touch panel (13) and a speaker (14), the cavity (4) is opened in the glasses body (11), the placement groove (2) includes a first groove (21) and a second groove (22), the first groove (21) is opened on the glasses body (11), and the second groove (22) is opened in the first groove (21), the operating component (3) includes an operating panel (31), and the operating panel (31) is provided with a camera (32) A plurality of operating buttons (33) are arranged under the operating panel (31), and the operating panel (31) is connected to the top of the first wire (6). The winding assembly (5) comprises a motor (51), a winding roller (53) and two retaining rings (52), and the two retaining rings (52) are respectively connected to the two ends of the winding roller (53), one retaining ring (52) is connected to the output shaft of the motor (51), and the other retaining ring (52) is arranged outside the rotating electrical connection assembly (7), the first wire (6) is wound outside the winding roller (53), and the bottom end of the first wire (6) is connected to the rotating electrical connection assembly (7) through the winding roller (53).

2. According to the 5G+AR-based remote support fault handling device of claim 1, Features: The size of the first groove (21) matches the size of the operating plate (31).

3. According to the 5G+AR-based remote support fault handling device of claim 1, Features: The position of the operating button (33) corresponds to the position of the second groove (22).

4. According to the 5G+AR-based remote support fault handling device of claim 1, Features: The rotating electrical connection assembly (7) comprises a rotating electrical connector (71), the rotating end of the rotating electrical connector (71) is connected to the winding roller (53), the fixed end of the rotating electrical connector (71) is connected to the second wire (8), and the rotating electrical connector (71) is externally connected to a fixing plate (72), and the fixing plate (72) is connected to the cavity (4).

5. According to the 5G+AR-based remote support fault handling device of claim 1, Features: Two rollers (10) are rotatably connected inside the eyeglass body (11), and both rollers (10) overlap the front and back sides of the first wire (6).

6. According to the 5G+AR-based remote support fault handling device of claim 5, Features: The roller (10) is arranged behind the second groove (22), and the roller (10) is arranged above the cavity (4).