Hotel duty arranging system based on workflow and method thereof

Abstract

The invention provides a hotel duty arranging system based on the workflow and a method thereof. The system and the method are used for conducting reasonable duty arrangement based on work amount to achieve high-efficiency work, resolve the problem of unreasonable duty arrangment, improve hotel operation efficiency, simultaneous increase employee enthusiasm and reduce unnecessary on-duty time of employees. The duty arranging system comprises a database system, a workflow system and a work receiving and recording module used for receiving working arrangement and recording work amount. The workflow system and the work receiving and recording module are connected onto a server in centralizing mode. The work receiving and recording module is connected onto the server through a wireless network. The database system comprises a room department database system and an antechamber department database system. The workflow system comprises a working amount statistic module and a workflow duty arranging module. The work receiving and recording module is a handheld mobile terminal. The duty arranging method includes a booking room statistic and security housing step, a working amount statistic step and a database inquiry step and a duty arranging step.

Description

technical field [0001] The invention relates to the field of staff scheduling, and is specifically applied to hotel staff scheduling. Background technique [0002] The operation and management of the existing hotel industry are based on the hotel computer management system that began to be used in the 1980s and 1990s. The principle is to connect the original functional departments of the hotel in series through the computer system, and the data transmitted in the system The essence of the flow is the flow of funds, rather than making accurate statistics on the workload of each department and each employee; [0003] The existing hotel implements a three-shift system. a. The busy time of the front office department is mainly concentrated from 8:00 am to 10:00 am to 5:00 pm to 9:00 pm, and the rest of the time is very idle, resulting in a waste of labor resources; b. The hotel has low and peak seasons, which leads to difficulties in staff allocation and rational use of labor; ...

AI Technical Summary

Problems solved by technology

[0005] The technical problem to be solved by the present invention is to provide a hotel scheduling system and method based on the above-mentioned deficiencies in the prior art. Specifically, rationalized scheduling is carried out based on workload to achieve high-efficiency work and solve the problem of rationalized scheduling. Improve the efficiency of hotel operations, while increasing employee enthusiasm and reducing unnecessary on-the-job time for employees

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