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Communication supporting system, communication control unit and service processing method

A communication control and support system technology, applied in interconnection devices, telephone communication, subscriber special services, etc., can solve problems such as detecting telephone number input, and processing impossible phone number registration for users

Inactive Publication Date: 2005-04-20
FUJITSU LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0017] However, in the conventional system described above, it is impossible for the user to remotely control the application program on the data processing device 304 through the teleph

Method used

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  • Communication supporting system, communication control unit and service processing method
  • Communication supporting system, communication control unit and service processing method
  • Communication supporting system, communication control unit and service processing method

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0057] A description will now be given of preferred embodiments of the communication support system of the present invention with reference to the accompanying drawings.

[0058] Fig. 1 shows a communication support system of the present invention.

[0059] As shown in FIG. 1 , the communication support system generally includes a telephone unit (TU) 1 , a communication control device (CCD) 2 , a data processing device (DPD) 3 and a telephone network (TN) 4 . The telephone device 1 is connected to a telephone network 4 via a communication control device 2 . The data processing device 3 is connected to the telephone network 4 via the communication control device 2 .

[0060] The telephone device 1 provides existing voice transmission and reception functions as well as existing dialing functions.

[0061] The communication control device (CCD) 2 includes a subscriber line device (LU) 5 and a command signal detection unit (CSD) 6 . The LU 5 connects the telephone unit 1 to the...

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PUM

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Abstract

A communication support system includes a command signal detection unit (6) which detects a command signal transmitted by a telephone device (1), the command signal representing one of a plurality of telephone services. A telephone service identification unit (11) determines which telephone service is indicated by the command signal from the telephone device. A telephone service processing unit (7) executes a telephone service processing for the telephone service determined by the telephone service identification unit (11), the telephone service processing unit responds to the control data from the command signal detection unit (6), and starts to execute The telephone service is processed.

Description

technical field [0001] The present invention relates to a communication support system in which a telephone device is connected to a data processing device through a communication control device connected to a telephone network so that when the user remotely controls the data processing device with the telephone device, the The user of the device provides computer-assisted telephony services. Furthermore, the present invention relates to a computer readable medium storing program code instructions for use by a processor in executing telephony transactions in response to remote control by a user of the telephony device. Background technique [0002] Home personal computers are becoming increasingly common. Modems are now shrinking to the size of a chip, which is conducive to the popularization of personal computers. The increasing popularity of personal computers with built-in modems has made it easier to connect to the Internet or other communication networks through telep...

Claims

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Application Information

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IPC IPC(8): H04M11/00H04M3/42H04M7/12
CPCH04M3/42H04M3/4228H04M7/12
Inventor 古川仁一竹林知善浅见俊宏矢野胜利角田润佐藤泰雄
Owner FUJITSU LTD