Government affairs post platform for cross-provincial affairs and its implementation method

Abstract

The present invention discloses a government affairs post platform for cross-provincial one-stop services and an implementation method, which belongs to the field of government affairs services. The technical problem to be solved by the present invention is how to make cross-provincial one-stop services easy to implement and promote, while ensuring that the work required for docking and development is minimized. The adopted technical scheme is as follows: the government affairs post platform is for off-site one-stop service window personnel to carry out offline business application registration and offline material collection, relying on cloud servers and data centers, docking with business systems through VPN networks, and serving one-stop service window users; the system includes a service gateway module, a core service module, a middleware module, a service configuration center module, a service monitoring center module and a data persistence module; wherein the core service module includes a user center, an authorization center, a matter center, a business center and a mailing center, and services are provided between the user center, the authorization center, the matter center, the business center and the mailing center using a REST interface.

Description

Technical Field

[0001] The present invention relates to the field of government service, and in particular to a government service station platform for cross-provincial services and an implementation method thereof. Background Art

[0002] Cross-provincial government services are a mode of government services. Promoting cross-provincial government services is an important way to transform government functions and enhance government service capabilities. It is an important support for unblocking the circulation of the national economy and promoting the free flow of factors. It plays an important role in improving the modernization level of the national governance system and governance capabilities.

[0003] The purpose of cross-provincial services is to enable matters in one province to be handled in other provinces. Since the government service system is generally built separately in each province, the systems used by each province are very different. Therefore, the difficulty of cross-provincial services lies in how to rely on the government service system that has been established in the province to conveniently provide services to other provinces and cities. Various service methods for achieving "cross-provincial services" have emerged in various places, mainly including the following:

[0004] (1) Open a special window directly in another place:

[0005] For example, if matters in Province A need to be handled in Province B, Province A will directly dispatch personnel to open a special window in Province B to handle matters in Province A. If people need to handle matters in Province A in Province B, they can go directly to the window to handle them.

[0006] The advantage of this method is that it does not require any modification to the systems of the two provinces, and the system upgrade cost is zero; the disadvantage is also obvious. If the matter of Province A is to be handled in multiple halls of cities in Province B, each hall must open a special window. If the matter of Province A is to be handled in other provinces, a window must be opened in each province. Ultimately, if the business of this province needs to be handled in other provinces, a large number of windows must be opened in other provinces and cities. Similarly, if the business of this province needs to be handled in other provinces, a large number of windows must be opened in other provinces and cities. The implementation cost is huge. This method is only applicable to the handling of matters between a small number of members (provinces and cities).

[0007] (2) Allocate a provincial system account to the remote service window:

[0008] Take the example of a business in Province A that needs to be handled in Province B. Province B opens a cross-province handling window, and all cross-province handling business is handled at this window. Province A directly assigns an account to the cross-province handling window in Province B. When people handle business in Province A at the window in Province B, the window staff logs into the system of Province A with the account and password of the system in Province A to handle the business.

[0009] The advantage of this method is that it does not require any modification to the existing system. At the same time, it avoids the disadvantage of opening a large number of windows in the first method by using the form of cross-provincial windows. The disadvantage of this method is that the staff at the cross-provincial windows have to record a large number of accounts and frequently switch the system used according to the area where the people handle the matters, which makes it difficult to use and operate. This method is also only applicable to the handling of matters between a small number of members (provinces and cities).

[0010] (3) Establish a dedicated one-stop service system:

[0011] This method is applicable when the business systems between two provinces are built by the same unit and the standards of the two provinces are consistent. When the above conditions are met, the forms of the business processing system are extracted to a separate system, and a directory of common matters is established in the system. The provinces that handle cross-provincial matters can receive items through the system, and after the receipt is completed, the business data will be transferred to each business system through the common system.

[0012] The disadvantage of this method as mentioned above is that it only applies to situations where the business systems in the two locations are built by the same unit and the standards of the two locations are consistent.

[0013] (4) Synchronizing business data:

[0014] Taking the construction plan of the cross-provincial handling support system of the national government service platform as an example, it advocates the establishment of a national integrated government service platform cross-provincial handling system support system composed of the national government service platform cross-provincial handling support system and the provincial government service platform cross-provincial handling support system, so as to realize the functions of unified application and acceptance, efficient circulation of handling cases, and network delivery of handling results. The various levels can share information, collaborate on business, conduct statistical analysis, etc. through the cross-provincial handling support system of the national government service platform and the cross-provincial handling support system of the provincial government service platform, so as to provide support for enterprises and the public to "handle affairs immediately, online, nearby, and in one place" when handling affairs in different places.

[0015] This method requires re-sorting the existing data, which is a huge workload, and is suitable for batches of items to be included in the cross-provincial handling. In addition, this solution requires the re-development of multiple systems, including the cross-provincial handling support system of the national government service platform, the cross-provincial handling support system of the provincial government service platform, and data aggregation, circulation, and distribution systems. The development workload is huge and is not suitable for the initial stage of the promotion of cross-provincial handling.

[0016] Based on the research of existing technologies, it can be found that the current cross-provincial solution has the following problems:

[0017] ①. Solutions with low development workload are not friendly to the staff at the cross-provincial service counters, and are complicated to operate or have high learning costs, such as the need to learn how to use multiple systems and repeatedly log in and out of the system;

[0018] ② The workload of developing a solution that is friendly to window personnel is too high, requiring a lot of reorganization work and the establishment of a complete new system, or it is too invasive to the existing business system;

[0019] ③. There is no good solution for realizing cross-provincial interoperability of multiple non-homogeneous business systems at the same time. Most of the current solutions are to abandon the current construction and re-establish a set of inter-provincial interoperability systems. However, a lot of resources have been invested in the construction of government service platforms in various places. To establish a new inter-provincial interoperability system will not only require additional investment, but also make the current government service platform more bloated. Summary of the invention

[0020] The technical task of the present invention is to provide a cross-provincial government affairs station platform and implementation method to solve the problem of how to make cross-provincial affairs easy to implement and promote, while ensuring that the work required for docking and development is minimized.

[0021] The technical task of the present invention is achieved in the following way: a government affairs post platform for cross-provincial one-stop services, which is for off-line business application registration and offline material collection for off-site one-stop service window personnel, relying on cloud servers and data centers, connecting with business systems through VPN networks, and serving one-stop service window users; the system includes a service gateway module, a core service module, a middleware module, a service configuration center module, a service monitoring center module, and a data persistence module;

[0022] Among them, the core service modules include user center, authorization center, matter center, business center and mailing center. The REST (Representational State Transfer) interface is used to provide services between the user center, authorization center, matter center, business center and mailing center.

[0023] Preferably, the user center manages users on a city basis and divides user rights into three levels according to user functions, namely, system administrator, city administrator and ordinary user.

[0024] Preferably, the system administrator is responsible for system maintenance, city entry and city user management;

[0025] The city administrator is responsible for the configuration of the cross-provincial service hall in the city, the addition of business personnel and the management of matters; the business personnel are the ultimate service objects of the system, and are responsible for offline business registration and material collection, online business material collection, material mailing and result delivery.

[0026] Preferably, the authorization center is used for authentication and authorization of system access, and the authentication and authorization method adopts JSON Web Token (JWT) technology; JSON Web Token (JWT) technology is used when the front end of the government service station platform accesses the back end or when the page is nested when receiving mail and when the business system pushes data back to the government service station platform;

[0027] JSON Web Token (JWT) technology is used to transfer authenticated user identity information or add declaration information required for business logic between identity providers and service providers; the token is used directly for authentication or is encrypted.

[0028] Preferably, the matter center is used to provide matter services, and the matter information of the matter services includes the matter name, matter number, region, service guide viewing address and matter handling address;

[0029] Among them, the service guide viewing address is displayed in the form of page nesting, and the service guide of the business network system is nested in the government service station platform; the business system has a complete receiving page, and the receiving page address is authorized to the government service station platform, and the government service station platform is displayed in the form of page nesting for receiving.

[0030] Preferably, the business center is used to handle cross-provincial business processing procedures; the business center includes page services and interface services. The page service provides business personnel with business processing and detail viewing operations by connecting to the business system page; the interface service is oriented to the business system and is used to receive business information and link information pushed back by the business system.

[0031] Preferably, the business handling process is as follows:

[0032] When receiving the item, the Government Affairs Station Platform will use the address for handling the item configured by the Item Center;

[0033] Call the business system page, and carry the JWT token containing the current user information in the address when calling;

[0034] After receiving the request, the business system requests the government service station platform to verify the validity of the token based on the JWT token and returns the user information;

[0035] The business system completes the single sign-on accordingly and returns to the receiving page;

[0036] After the receipt is completed, the serial number is pushed to the front end of the government service station platform through the front-end cross-domain interaction technology, and the government service station platform is informed that the business processing is completed, and the current nested business processing page is closed;

[0037] After the business receipt is completed, the business system backend pushes the complete handling information to the government service station through the REST interface, and the remaining link data is pushed together through the REST interface;

[0038] Completion and correction and detailed information viewing also use page nesting, which is the same as the receiving page nesting.

[0039] Preferably, the nesting principle of the receiving page is as follows:

[0040] The receiving page of the government service station platform requests to pass the user Token and itemCode to the docking system for authentication and obtain the receiving page;

[0041] Authentication and obtaining the receiving page return the receiving page of the matter to the receiving page of the government service station platform;

[0042] The receiving command on the receiving page notifies the parent page of the successful saving and passes the serial number to the receiving completion page;

[0043] The return command notification page on the receiving page returns to the item list page;

[0044] The nesting principle of the completion and correction pages is as follows:

[0045] The completion and correction page of the government service station platform requests the additional transfer of user token to the return completion and correction page of the docking system;

[0046] The completion and correction page of the docking system transmits information to the completion and correction page of the government service station platform;

[0047] The completion and correction command on the completion and correction page of the government service station platform notifies the parent page of successful saving and passes the serial number to the completion and correction page;

[0048] The return command of the supplement and correction page form of the government affairs station platform notifies the parent page to return to the item list page;

[0049] For details, please refer to the following page nesting principle:

[0050] The detailed information page of the government service station platform requests the return page of the docking system;

[0051] The return page of the docking system returns the message to the nested page of the details page.

[0052] Preferably, the mailing center is connected to EMS (China Post) for the circulation of physical materials, which includes mailing the physical materials received offline by the government service station to the business location and mailing the completed physical materials from the business location to the government service station or the applicant.

[0053] A method for implementing a government affairs post for cross-provincial services, wherein the method is managed based on cities, and cross-provincial services are implemented between cities; the details are as follows:

[0054] (1) Adding a city account: The system administrator adds a city administrator account based on the city in which the system is located. The city administrator account has the right to add a general service hall window, business system docking token, business personnel, and general service items.

[0055] (2) Adding a business system: The city administrator creates a new business system that needs to be connected on the government service station platform, enters the system ID and IP information, automatically generates a system token, and allocates the token to the business system for connection;

[0056] (3) Publishing common affairs: City administrators enter the basic information of common affairs in the affairs center, including the affairs code information and the affairs handling address information, and publish them. The published affairs will be displayed to all common affairs windows using the system. At the same time, if the affairs are changed or invalidated, they can also be modified or deleted in the affairs center.

[0057] (4) Establish a one-stop service window: The city establishes a one-stop service window for handling matters in other cities. After entering the basic information of the hall and address of the one-stop service window in the government service station platform, and adding and configuring business processing personnel (window personnel), other city matters can be handled;

[0058] (5) Window staff handles business: Window staff log in to the government service station platform. The homepage displays all the common affairs of the city. Window staff search for the name of the matter to be handled by the public and the information of the area to which it belongs. After searching, they click to handle it and jump to the receiving page of the matter to receive the matter;

[0059] (6) Mailing of materials: If application materials and result materials need to be mailed, use the mailing function in the Government Affairs Station platform to record the flow of materials.

[0060] The cross-provincial government affairs post platform and implementation method of the present invention have the following advantages:

[0061] (I) The present invention adopts a microservice design architecture to connect the government service platforms of various regions and provide unified, highly reliable and highly available services; and establishes a set of cross-provincial service support system for window personnel, which is sound and easy to use - the government service station platform; the present invention aims to meet the "cross-domain service" and build an online government service distribution and dispatching platform similar to the "Cainiao Station" to provide cross-provincial service for the public and enterprises;

[0062] (ii) The government affairs station platform of the present invention conducts necessary integration and development on the basis of existing government affairs acceptance platforms in various places, and connects the receiving pages of various platforms to the government affairs station platform, so as to achieve the purpose of being compatible with different business systems at the same time; the necessary development is concentrated on the government affairs station platform, and only developed once, which minimizes the work required for the business system to connect and develop, making the promotion of cross-provincial handling work simpler;

[0063] (III) The present invention connects to various business systems in the form of nested pages, and the workload required for the development of each business system is extremely small. Only a slight modification is required on the existing receiving page to embed it into the government service station platform;

[0064] (IV) The present invention performs receiving operations through nested pages, which are essentially receiving operations performed in respective business systems. The generated business data is directly stored in the business system, which not only avoids the problem of differentiated data requirements of different systems, but also ensures data security and integrity. After receiving the email, the business system only needs to push part of the business information and business flow information to the government service station system for display. Since the amount of data that needs to be transmitted for a single item is small and easy to extract, the workload of interface development is also small, which is suitable for the initial promotion stage of cross-provincial services. The amount of data transmitted for a single business item is small, and with the help of message queue technology, the throughput is large, meeting the needs of high concurrency. In addition, the government service station system simplifies the item catalog and converts the dependence on the item system into dependence on the business system, which not only reduces the difficulty of development, but also reduces the cost of using the system.

[0065] (V) In the implementation of the present invention, at least one inter-provincial window is opened in each hall. The staff of the window can handle matters issued by various provinces and cities by logging into the inter-provincial inter-provincial system. The receiving page may be slightly different due to different business systems, but the receiving page is embedded in the government service station platform when receiving mail, thereby minimizing the differences between different business systems, reducing the learning cost of the staff of the inter-provincial window, and making the system easier to use.

[0066] (VI) The present invention belongs to the field of government services and is used by government service hall windows. It is a business processing platform for grassroots people. The platform provides a solution for the remote collection and agency business model in the "cross-province one-stop service". By establishing a set of support systems, connecting pages and interfaces with multiple business systems, the goal of "cross-domain one-stop service" is achieved, and an online government affairs distribution and scheduling platform similar to the "Cainiao Post Station" is constructed to provide cross-province service for the public and enterprises;

[0067] (VII) Based on the microservice architecture, the present invention integrates functions such as user authentication, event release, business flow, and material mailing into the government service station platform, directly facing the "cross-province service" business personnel, and realizes the unification of standards and interfaces;

[0068] (VIII) The present invention is built on the existing government service platforms of various provinces and cities, and handles cross-provincial affairs through page nesting, including but not limited to embedding the receiving page of the original business system in the government service station platform to perform receiving operations, embedding the supplement and correction page of the original business system in the government service station platform to perform supplement and correction operations, and embedding the details of the original business system in the government service station platform to view the details of the completed business;

[0069] (IX) After the business processing of the present invention is completed, the data is directly stored in the business system. There is no need to transfer all the data between the government service station platform and the business system. The business system only needs to push key data to the government service station platform. BRIEF DESCRIPTION OF THE DRAWINGS

[0070] The present invention is further described below in conjunction with the accompanying drawings.

[0071] Attached Figure 1 This is a structural diagram of the government affairs post platform for cross-provincial services;

[0072] Attached Figure 2 A flowchart for business handling;

[0073] Attached Figure 3 This is a schematic diagram of the nesting principle of the receiving page;

[0074] Attached Figure 4 To complete the schematic diagram of the nesting principle of the correction page;

[0075] Attached Figure 5 See the diagram of how page nesting works for details. DETAILED DESCRIPTION

[0076] The following detailed description is made of the cross-provincial government affairs post platform and implementation method of the present invention with reference to the drawings and specific embodiments of the specification.

[0077] Embodiment 1:

[0078] As attached Figure 1 As shown, the cross-provincial government service post platform of the present invention is for off-line business application registration and offline material collection for off-site window personnel, relying on cloud servers and data centers, connecting with the business system through a VPN network, and serving the window users; the system includes a service gateway module, a core service module, a middleware module, a service configuration center module, a service monitoring center module, and a data persistence module;

[0079] Among them, the core service modules include user center, authorization center, matter center, business center and mailing center. The REST (Representational State Transfer) interface is used to provide services between the user center, authorization center, matter center, business center and mailing center.

[0080] The user center in this embodiment takes into account the current development status of government services. Basically, each city has its own government service system. Therefore, the user center manages users by city and divides user rights into three levels according to user functions, namely system administrator, city administrator and ordinary user.

[0081] Among them, the system administrator is responsible for system maintenance, city entry and city user management;

[0082] The city administrator is responsible for the configuration of the cross-provincial service hall in the city, the addition of business personnel and the management of matters; the business personnel are the ultimate service objects of the system and are responsible for offline business registration and material collection, online business material collection, material mailing and result delivery.

[0083] The authorization center in this embodiment is used for authentication and authorization of system access, and the authentication and authorization method adopts JSON Web Token (JWT) technology; JWT is an open standard based on JSON (RFC 7519) implemented to transmit statements between network application environments. The token is designed to be compact and secure, and is particularly suitable for single sign-on (SSO) scenarios of distributed sites. JSON Web Token (JWT) technology is used when the front-end of the government station platform accesses the back-end or when pages are nested when receiving mail, and when the business system pushes data back to the government station platform;

[0084] JSON Web Token (JWT) technology is used to transfer authenticated user identity information or add declaration information required for business logic between identity providers and service providers; the token is used directly for authentication or is encrypted.

[0085] The matter center in this embodiment is used to provide matter services. The matter information of the matter service includes the matter name, matter number, region, service guide viewing address and matter handling address; the last two pieces of information are the main features of this module. Since each business system has developed a service guide viewing page, when viewing the service guide, it is only necessary to nest the service guide of the business system in the government service station in the form of page nesting, which can avoid entering a large amount of information in the government service station system; similarly, each business system also has a complete receiving page. It is only necessary for the business system to authorize the receiving page address to the government service station system, and the government service station system also displays it in the form of page nesting for receiving. Therefore, the matter module can meet most of the needs by recording the service guide viewing address and the matter handling address.

[0086] The business center in this embodiment is used to handle the cross-provincial business processing procedures and is oriented to business personnel. Therefore, the key to improving the shortcomings of the current "cross-provincial" technical solution lies in the design of the business center; the business center includes page services and interface services. The page service provides business personnel with business processing and detail viewing operations by connecting to the business system page; the interface service is oriented to the business system and is used to receive business information and link information pushed back by the business system.

[0087] As attached Figure 2 As shown in the figure, a complete service process from receiving to completing a business is as follows:

[0088] S1. When receiving the item, the government affairs station platform configures the address for handling the item through the item center;

[0089] S2. Call the business system page, and carry the JWT token containing the current user information in the address when calling;

[0090] S3. After receiving the request, the business system requests the government service station platform to verify the validity of the token based on the JWT token and returns the user information;

[0091] S4. The business system completes the single sign-on accordingly and returns to the receiving page;

[0092] S5. After the receipt is completed, the serial number is pushed to the front end of the government service station platform through the front-end cross-domain interaction technology, and the government service station platform is informed that the business processing is completed, and the current nested business processing page is closed;

[0093] S6. After the business receipt is completed, the business system backend pushes the complete handling information to the government service station through the REST interface, and the subsequent remaining link data is pushed together through the REST interface;

[0094] S7. Completion, correction and detailed information viewing also use page nesting, which is the same as the receiving page nesting.

[0095] As attached Figure 3 As shown in the figure, the nesting principle of the receiving page is as follows:

[0096] ①. The receiving page of the government service station platform requests to pass the user Token and itemCode to the docking system for authentication and obtain the receiving page;

[0097] ②. Authentication and obtaining the receiving page return to the receiving page of the matter to the receiving page of the government service station platform;

[0098] ③. The receiving command on the receiving page notifies the parent page of the successful saving and passes the serial number to the receiving completion page;

[0099] ④. The return command notification page on the receiving page returns to the item list page;

[0100] As attached Figure 4 As shown, the nesting principle of the completion and correction page is as follows:

[0101] ①. The completion and correction page of the government service station platform requests the additional transfer of the user token to the return completion and correction page of the docking system;

[0102] ②. The completion and correction page of the docking system transmits information to the completion and correction page of the government service station platform;

[0103] ③. The completion and correction command on the completion and correction page of the government service station platform notifies the parent page of successful saving and passes the serial number to the completion and correction page;

[0104] ④. The return command of the supplement and correction page form of the government affairs station platform notifies the parent page to return to the item list page;

[0105] As attached Figure 5 As shown, the detailed page nesting principle is as follows:

[0106] ①. The detailed information page of the government service station platform requests the return page of the docking system;

[0107] ②. The return page of the docking system returns the message to the nested page of the details page.

[0108] The mailing center in this embodiment is connected to EMS (China Post) for the circulation of physical materials. The circulation of physical materials includes mailing the physical materials received offline at the government service station to the business location and mailing the completed physical materials from the business location to the government service station or the applicant.

[0109] Embodiment 2:

[0110] The implementation method of the cross-provincial government affairs post of the present invention is to manage the city as a unit, and to realize cross-provincial affairs between cities; the details are as follows:

[0111] (1) Adding a city account: The system administrator adds a city administrator account based on the city in which the system is located. The city administrator account has the right to add a general service hall window, business system docking token, business personnel, and general service items.

[0112] (2) Adding a business system: The city administrator creates a new business system that needs to be connected on the government service station platform, enters the system ID and IP information, automatically generates a system token, and allocates the token to the business system for connection;

[0113] (3) Publishing common affairs: City administrators enter the basic information of common affairs in the affairs center, including the affairs code information and the affairs handling address information, and publish them. The published affairs will be displayed to all common affairs windows using the system. At the same time, if the affairs are changed or invalidated, they can also be modified or deleted in the affairs center.

[0114] (4) Establish a one-stop service window: The city establishes a one-stop service window for handling matters in other cities. After entering the basic information of the hall and address of the one-stop service window in the government service station platform, and adding and configuring business processing personnel (window personnel), other city matters can be handled;

[0115] (5) Window staff handles business: Window staff log in to the government service station platform. The homepage displays all the common affairs of the city. Window staff search for the name of the matter to be handled by the public and the information of the area to which it belongs. After searching, they click to handle it and jump to the receiving page of the matter to receive the matter;

[0116] (6) Mailing of materials: If application materials and result materials need to be mailed, use the mailing function in the Government Affairs Station platform to record the flow of materials.

[0117] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit it. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein with equivalents. However, these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present invention.

Claims

1. A cross-provincial government affairs post platform, characterized in that: The government service station platform is for off-site one-stop service window personnel to carry out offline business application registration and offline material collection. It relies on cloud servers and data centers, connects with business systems through VPN networks, and serves one-stop service window users. The system includes service gateway modules, core service modules, middleware modules, service configuration center modules, service monitoring center modules, and data persistence modules. The core service modules include user center, authorization center, event center, business center and mailing center. The user center, authorization center, event center, business center and mailing center provide services using REST interfaces. The user center manages users on a city basis and divides user rights into three levels according to user functions, namely system administrator, city administrator and general user. System administrator is responsible for system maintenance, city and city user management. City administrator is responsible for the configuration of the inter-provincial service hall in the city, adding business personnel and managing matters. Business personnel are the ultimate service objects of the system and are responsible for offline business registration and material collection, online business material collection, material mailing and result delivery. The authorization center is used for authentication and authorization of system access, and the authentication and authorization method adopts JSON Web Token technology; JSON Web Token technology is used when the front-end of the government service station platform accesses the back-end or when pages are nested when receiving mail, and when the business system pushes data back to the government service station platform; JSON Web Token technology is used to transmit authenticated user identity information between identity providers and service providers or to add declaration information required for business logic; Token is directly used for authentication or encrypted; The matter center is used to provide matter services. The matter information of the matter services includes the matter name, matter number, region, service guide viewing address and matter handling address; Among them, the service guide viewing address is displayed in the form of page nesting, and the service guide of the business system is nested and displayed on the government service station platform; the business system has a complete receiving page, and the receiving page address is authorized to the government service station platform, and the government service station platform is displayed in the form of page nesting for receiving; The business center is used to handle cross-provincial business processing procedures; the business center includes page services and interface services. The page service provides business personnel with business processing and detail viewing operations by connecting to the business system page; the interface service is oriented to the business system and is used to receive business information and link information pushed back by the business system; The business handling process is as follows: When receiving the item, the Government Affairs Station Platform will use the address for handling the item configured by the Item Center; Call the business system page, and carry the JWT token containing the current user information in the address when calling; After receiving the request, the business system requests the government service station platform to verify the validity of the token based on the JWT token and returns the user information; The business system completes the single sign-on accordingly and returns to the receiving page; After the receipt is completed, the serial number is pushed to the front end of the government service station platform through the front-end cross-domain interaction technology, and the government service station platform is informed that the business processing is completed, and the current nested business processing page is closed; After the business receipt is completed, the business system backend pushes the complete handling information to the government service station through the REST interface, and the remaining link data is pushed together through the REST interface; The completion and correction and details viewing also adopt the page nesting form, which is the same as the receiving page nesting; The nesting principle of the receiving page is as follows: The receiving page of the government service station platform requests to pass the user Token and itemCode to the docking system for authentication and obtain the receiving page; Authentication and obtaining the receiving page return the receiving page of the matter to the receiving page of the government service station platform; The receiving command on the receiving page notifies the parent page of the successful saving and passes the serial number to the receiving completion page; The return command notification page on the receiving page returns to the item list page; The nesting principle of the completion and correction pages is as follows: The completion and correction page of the government service station platform requests the additional transfer of user token to the return completion and correction page of the docking system; The return completion and correction page of the docking system transmits information to the completion and correction page of the government affairs station platform; The completion and correction command on the completion and correction page of the government service station platform notifies the parent page of successful saving and passes the serial number to the completion and correction page; The return command of the completion and correction page of the government affairs station platform notifies the parent page to return to the item list page; For details, please refer to the following page nesting principle: The detailed information page of the government service station platform requests the return page of the docking system; The return page of the docking system returns the message to the nested page of the details page; The mailing center connects to EMS for the circulation of physical materials. The circulation of physical materials includes mailing the physical materials received offline at the government service station to the business location and mailing the completed physical materials from the business location to the government service station or the applicant.

2. A method for implementing a cross-provincial government affairs post, characterized in that: The implementation method adopts the cross-provincial government affairs post platform described in claim 1; the implementation method is managed based on cities, and cross-provincial affairs are implemented between cities; the details are as follows: (1) Adding a city account: The system administrator adds a city administrator account based on the city in which the system is located; the city administrator account has the right to add a general service hall window, business system docking token, business personnel and general service items; (2) Adding a business system: The city administrator creates a new business system that needs to be connected on the government service station platform, enters the system ID and IP information, automatically generates a system token, and allocates the token to the business system for connection; (3) Publishing common matters: The city administrator enters the basic information of the common matters in the matter center, including the matter code information and the matter handling address information, and publishes them. The published matters will be displayed to all common handling windows using the business system; at the same time, if the matters are changed or invalidated, they can also be modified or deleted in the matter center; (4) Establish a one-stop service window: The city establishes a one-stop service window for handling matters in other cities. After entering the basic information of the hall and address of the one-stop service window in the government service station platform, and adding and configuring business processing personnel, you can handle matters in other cities; (5) Window staff business processing: Window staff log in to the government service station platform. The homepage displays all the common affairs of the participating cities. Window staff search according to the name of the matter to be handled by the public and the information of the area to which it belongs. After searching, click on the processing button and jump to the receiving page of the matter to receive the matter; (6) Mailing of materials: If application materials and result materials need to be mailed, use the mailing function in the Government Affairs Station platform to record the flow of materials.

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