A cloud platform-based service management system

Abstract

This invention discloses a cloud-based service management system, relating to the field of medical and nursing management technology. It includes a management center connected to a data acquisition module, a processing module, an analysis module, and an optimization module. The data acquisition module collects users' medical and nursing data. The processing module processes the collected data to obtain a nursing method diagram and a set of standard nursing methods. The analysis module analyzes the nursing method diagram to obtain the nursing efficiency of each method, rating the efficiency and identifying substandard and excellent efficiencies. The optimization module optimizes the nursing methods with substandard efficiencies and optimizes the set of standard nursing methods based on the obtained excellent efficiencies. This achieves intelligent management of medical and nursing care, improves the work capacity of medical and nursing staff, increases the efficiency of medical and nursing care and patient satisfaction, and reduces the waste of medical resources.

Description

Technical Field

[0001] This invention relates to the field of medical and nursing management technology, specifically a service management system based on a cloud platform. Background Technology

[0002] A cloud platform is a service model built on cloud computing technology. It provides computer resources, storage space, and network services on demand, allowing users to access and use these resources and services via the Internet without having to purchase and maintain their own hardware and software facilities.

[0003] Service management systems encompass the management of healthcare, encompassing the provision of nursing services and support to patients throughout the medical process. It is a comprehensive healthcare service designed to help patients maintain health, recover, and improve their quality of life. While healthcare plays a vital role in patients' health and well-being, it also faces several drawbacks and challenges: human resource shortages, work stress and fatigue, outdated technology and equipment limitations, diverse patient needs, communication and collaboration issues, doctor-patient relationships and nursing experiences, and financial and resource constraints inevitably impact the efficiency of nursing staff, hindering the provision of higher-quality healthcare services. Therefore, managing healthcare, addressing its shortcomings, and improving the quality of care are of significant theoretical and practical importance.

[0004] How to utilize medical and nursing management technology to process and analyze medical and nursing data, obtain nursing efficiency, and optimize nursing methods based on nursing efficiency is a problem we need to solve; to this end, we now provide a service management system based on a cloud platform. Summary of the Invention

[0005] The purpose of this invention is to provide a service management system based on a cloud platform.

[0006] The objective of this invention can be achieved through the following technical solutions:

[0007] A cloud-based service management system includes a management center, which is connected to a data acquisition module, a processing module, an analysis module, and an optimization module.

[0008] The process by which the data acquisition module collects user medical and nursing data includes:

[0009] Set up a categorized data collection port to collect users' medical and nursing data, which includes nursing strategies and nursing costs.

[0010] The nursing strategy includes a set of several nursing methods;

[0011] The set of nursing methods includes several nursing methods, and for each nursing method, a person in charge of the method and several candidate persons in charge are assigned.

[0012] The processing module processes the collected medical and nursing data in the following ways:

[0013] The nursing cycle is set based on the acquired set of nursing methods;

[0014] The nursing cycle includes nursing sub-cycles corresponding to nursing methods within the set of nursing methods, and the obtained nursing sub-cycles are marked.

[0015] A nursing intervention diagram is constructed based on the obtained nursing cycles, nursing sub-cycles, and nursing intervention sets.

[0016] The process of constructing the nursing intervention diagram includes:

[0017] Establish a two-dimensional rectangular coordinate system;

[0018] Set the center point associated with the user based on the obtained two-dimensional rectangular coordinate system, generate the duration line of each nursing sub-cycle in the nursing means set, and represent the nursing sub-cycle with nodes on the duration line;

[0019] Map the duration lines of the obtained set of nursing methods to a two-dimensional rectangular coordinate system to obtain a nursing method diagram, and connect the nodes of the duration lines in the nursing method diagram;

[0020] Based on the obtained nursing method diagram, a set of standard nursing methods is set up, and a standard nursing curve is generated based on the obtained set of standard nursing methods. The intersection of the standard nursing curve and the method duration line is marked as a standard nursing sub-cycle.

[0021] Based on the obtained nursing costs, the nursing costs are mapped to the sets of nursing methods to obtain the nursing cost corresponding to each set of nursing methods. The nursing costs corresponding to each set of nursing methods are then broken down according to the nursing methods to obtain the nursing cost of each nursing method. The nursing cost of each nursing method is then marked on the means duration line corresponding to the nursing means diagram.

[0022] The analysis module analyzes the obtained nursing intervention diagrams, including the following processes:

[0023] The standard nursing index is obtained based on the standard nursing curve of the obtained nursing method diagram;

[0024] The standard sub-cycle index is obtained based on the obtained nursing method diagram, standard nursing index, and standard nursing sub-cycle;

[0025] Based on the nursing means diagram, the nursing sub-cycles on two adjacent means duration lines are marked respectively;

[0026] The sub-cycle index is obtained based on the nursing sub-cycles on two adjacent means duration lines.

[0027] The total cycle index is obtained from the obtained sub-cycle indexes.

[0028] The process of rating the effectiveness of nursing interventions includes:

[0029] The nursing efficiency of nursing methods is obtained based on the standard nursing index, total cycle index, and nursing cost corresponding to each set of nursing methods.

[0030] A first nursing threshold and a second nursing threshold are set based on the nursing efficiency of the obtained nursing methods;

[0031] If the nursing efficiency is less than the first nursing threshold, then the nursing efficiency of the nursing method is unqualified.

[0032] If the nursing efficiency is not less than the first nursing threshold and not greater than the second nursing threshold, then the nursing efficiency of the nursing method is qualified.

[0033] If the nursing efficiency is greater than the second nursing threshold, then the nursing efficiency of the nursing method is excellent.

[0034] Nursing methods that are inefficient are marked as inefficient nursing care. Sets of nursing methods containing inefficient nursing care are marked as sets of inefficient nursing methods. Sets of inefficient nursing methods are then optimized. Sets of standard nursing methods are then optimized based on nursing methods with excellent efficiency.

[0035] The optimization module optimizes the set of inefficient nursing methods by including:

[0036] Obtain the person in charge and candidate persons in charge of the set of inefficient nursing methods, and record the nursing cycle, nursing sub-cycle and nursing cost of the candidate persons in charge;

[0037] The nursing efficiency of each candidate leader is obtained based on the obtained nursing efficiency and several candidate leaders.

[0038] The mean nursing efficiency of several candidate leaders is obtained based on the nursing efficiency of each candidate leader.

[0039] The efficiency fluctuation difference is obtained based on the nursing efficiency of each candidate nurse and the average nursing efficiency of several candidate nurses, and a first efficiency fluctuation difference threshold and a second efficiency fluctuation difference threshold are set.

[0040] If the efficiency fluctuation difference is not less than the first efficiency fluctuation difference threshold and not greater than the second efficiency fluctuation difference threshold, then the set of inefficient nursing methods will be optimized.

[0041] If the efficiency fluctuation difference is greater than the second efficiency fluctuation difference threshold, then the person in charge of the inefficient nursing care method set will be optimized.

[0042] The optimization module optimizes the set of standard nursing methods by including:

[0043] To obtain nursing methods with excellent efficiency, a statistical period is set, and the number of nursing methods with excellent efficiency is counted based on the statistical period. The average efficiency of excellent efficiency is obtained based on the obtained excellent efficiency of the same nursing methods and the number of nursing methods with excellent efficiency, and a second excellent threshold is set.

[0044] If the average excellent efficiency is not less than the second excellent threshold, then the nursing method corresponding to the excellent efficiency is marked as an alternative nursing method.

[0045] The standard nursing care approach set is optimized by replacing the obtained alternative nursing care approaches.

[0046] Compared with the prior art, the beneficial effects of the present invention are as follows: by collecting medical and nursing data, processing the medical and nursing data, constructing a nursing method diagram and a set of standard nursing methods, obtaining a standard nursing index and a total cycle index based on the obtained nursing method diagram and set of standard nursing methods, obtaining the nursing efficiency of nursing methods by comparing the obtained standard nursing index, total cycle index, nursing cost corresponding to each set of nursing methods, and nursing quality score of the person in charge of the method, and rating the nursing efficiency of nursing methods to obtain unsatisfactory efficiency and excellent efficiency;

[0047] Obtain candidate caregivers for a set of nursing methods with substandard efficiency. Based on the nursing efficiency of the candidate caregivers, obtain the average nursing efficiency of several candidate caregivers. Based on the comparison between the average nursing efficiency and the efficiency fluctuation difference, replace the caregivers for the methods. Count the number of nursing methods with the same excellent efficiency. Combine the excellent efficiency to obtain the average excellent efficiency. When the average excellent efficiency meets the threshold condition, replace the nursing methods with excellent efficiency with the nursing methods corresponding to the standard nursing method set.

[0048] Achieving continuous quality improvement and innovation can enhance the work capabilities of medical and nursing staff, reduce resource waste, improve the efficiency of medical and nursing care and patient satisfaction, enhance the quality of patient care, and provide medical staff with a better management system for medical and nursing care. Attached Figure Description

[0049] To more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0050] Figure 1 This is a schematic diagram of the present invention. Detailed Implementation

[0051] The technical solution of the present invention will be clearly and completely described below with reference to the embodiments. Obviously, the described embodiments are only some embodiments of the present invention, and not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0052] like Figure 1 As shown, a service management system based on a cloud platform includes a management center, which is connected to a data acquisition module, a processing module, an analysis module, and an optimization module.

[0053] The data acquisition module is used to collect users' medical and nursing data, and the specific process includes:

[0054] Set up a categorized data collection port to collect users' medical and nursing data, including nursing strategies and nursing costs; and associate users with corresponding medical and nursing data.

[0055] It should be further explained that, in the specific implementation process, the user's nursing account is associated with medical and nursing data, and the user's nursing account includes the user's name, mobile phone number, and ID card number;

[0056] The nursing strategy includes M sets of nursing methods C1 to CM arranged in chronological order, where CM = {aM, n}, aM, n is the nth nursing method in the Mth set of nursing methods in the nursing strategy, and n is the nursing method number;

[0057] Based on the obtained set of nursing methods, assign one person in charge of the method and d candidates for each set of nursing methods, and mark the person in charge of the method as EM.

[0058] The processing module is used to process the collected medical and nursing data, and the specific process includes:

[0059] The nursing cycle is set based on the acquired set of nursing methods;

[0060] The nursing cycle includes the time period corresponding to the nursing means within the set of nursing means. The time period corresponding to the nursing means is marked as a nursing sub-cycle, denoted as tn, where n = 1, 2, 3, ..., u1, and u1 is a positive integer.

[0061] Set a nursing sub-cycle threshold and mark the obtained nursing sub-cycle threshold as tn0;

[0062] It should be further explained that, in the specific implementation process, the nursing cycle is a pre-set nursing duration, for example, the nursing cycle can be 8 hours, 24 hours, etc.; and the nursing sub-cycle is shorter than the nursing cycle, for example, the nursing sub-cycle can be 30 minutes, 60 minutes, etc.

[0063] A two-dimensional rectangular coordinate system is established based on the obtained nursing cycle, nursing sub-cycle, and nursing method set;

[0064] Based on the obtained two-dimensional rectangular coordinate system, set the center point associated with the user. Starting from the center point, generate the duration line of each nursing sub-cycle in the nursing means set. Represent the nursing sub-cycle on the duration line with nodes. Record the nodes as tn based on the obtained nursing sub-cycle.

[0065] It should be further explained that, in the specific implementation process, the node represents the end point of the nursing sub-cycle, and the angle between two adjacent duration lines of the means satisfies

[0066] The obtained duration of the means is marked as n=1, n=2, ..., n=u;

[0067] Map the duration lines of the obtained set of nursing methods to a two-dimensional rectangular coordinate system to obtain a nursing method diagram, and connect the nodes of the duration lines in the nursing method diagram;

[0068] Set up a set of standard nursing techniques based on the obtained nursing technique diagram, and generate a standard nursing curve based on the obtained set of standard nursing techniques;

[0069] It should be further explained that, in the specific implementation process, the standard nursing curve is a circle with the center point as the center and r as the radius, and r = tn0;

[0070] The intersection of the standard nursing curve and the means duration line is marked as the standard nursing sub-cycle;

[0071] Based on the obtained nursing costs, the nursing costs are mapped to the sets of nursing methods to obtain the nursing cost corresponding to each set of nursing methods. The nursing cost corresponding to each set of nursing methods is marked as WM. The nursing cost corresponding to each set of nursing methods is then broken down according to the nursing methods in the set to obtain the nursing cost of each nursing method. The nursing cost of each nursing method is marked as WM-n. The nursing cost of each nursing method is then marked on the means duration line corresponding to the nursing means diagram.

[0072] Based on the obtained set of nursing methods, the person in charge of the methods, and the candidate person in charge, the nursing results for the user are obtained. The candidate person in charge scores the nursing results of the person in charge of the methods according to the scoring criteria. It should be further noted that, in the specific implementation process, the nursing results include the degree of improvement of the user's condition, user satisfaction, the safety and effectiveness of the set of nursing methods, and the prevention of complications and infections.

[0073] The scoring criteria are as follows: each nursing outcome is scored out of 100 points. d candidate caregivers score the user's nursing outcomes, and the resulting scores are labeled PM. The average score from the d candidate caregivers is then calculated and labeled D.

[0074] The average score obtained is marked as the nursing quality score of the person in charge of the means, denoted as EM-D, then EM-D = D, and the nursing quality score of each person in charge of the means is marked on the nursing means diagram of the person in charge of the means.

[0075] The analysis module is used to analyze the obtained nursing intervention diagrams, and the specific process includes:

[0076] The standard nursing index is obtained based on the standard nursing curve of the obtained nursing method diagram, and is labeled as S0, where S0 = π·r 2 =π·(t) n 0) 2 ;

[0077] Based on the obtained nursing method diagram, standard nursing index, and standard nursing sub-cycle, a standard sub-cycle index is obtained and denoted as S.

[0078] Based on the nursing means diagram, the nursing sub-cycles on two adjacent means duration lines are marked as tn and tu, respectively;

[0079] The sub-cycle index is obtained based on the nursing sub-cycles on two adjacent means duration lines, and the obtained sub-cycle index is denoted as Sn, where...

[0080] The total cycle index is obtained from the sub-cycle index and denoted as Stotal, where Stotal = n * Sn.

[0081] The fluctuation time difference is obtained based on the standard care index and sub-cycle index, and the obtained fluctuation time difference is marked as ΔS, where ΔS=|S-Sn|, and the fluctuation time difference threshold ΔS1 is set.

[0082] It should be further explained that, in the specific implementation process, if ΔS=|S-Sn|=0, then the nursing sub-cycle of the nursing method is consistent with the standard nursing sub-cycle, and the nursing method is a qualified method. If the fluctuation time difference of each nursing method in the nursing method set satisfies ΔS=|S-Sn|=0, then the nursing method set is a standard nursing method.

[0083] The nursing efficiency of nursing methods is obtained based on the standard nursing index, total cycle index, nursing cost corresponding to each set of nursing methods, and nursing quality score of the person in charge of the method. The obtained nursing efficiency of nursing methods is denoted as XM, where α, β and γ are the weighting factors of nursing cycle, nursing cost and nursing quality score, respectively, and 1≤α, 0≤β≤1 and 1≤γ.

[0084] Based on the nursing efficiency of the obtained nursing methods, a first nursing threshold and a second nursing threshold are set, and the obtained first nursing threshold is marked as X0, where... The obtained second care threshold is labeled as X1, where γ1 is the proportionality constant, and 0 < γ1 < 1;

[0085] If XM < X0, then the nursing efficiency of the nursing method is unqualified.

[0086] If X0≤XM≤X1 is satisfied, then the nursing efficiency of the nursing method is a qualified efficiency.

[0087] If XM > X1, then the nursing efficiency of the nursing method is excellent.

[0088] Nursing methods that are inefficient are marked as inefficient nursing care. Sets of nursing methods containing inefficient nursing care are marked as sets of inefficient nursing methods. Sets of inefficient nursing methods are then optimized. Sets of standard nursing methods are then optimized based on nursing methods with excellent efficiency.

[0089] The optimization module is used to optimize the set of inefficient nursing methods and the set of standard nursing methods;

[0090] The process of optimizing the set of inefficient nursing care methods includes:

[0091] Obtain the person in charge and candidate persons in charge of the set of inefficient nursing methods. Mark the candidate persons in charge as Fd, where d = 1, 2, 3, ..., k, and k is a positive integer. Record the nursing cycle, nursing sub-cycle, nursing cost, and nursing quality score of the candidate persons in charge. It should be further noted that in the specific implementation process, the nursing quality score is recorded by the candidate persons in charge of standard nursing methods.

[0092] The nursing efficiency of each candidate leader is obtained based on the obtained nursing efficiency and d candidate leaders, and the obtained nursing efficiency of each candidate leader is marked as XM-Fd;

[0093] The mean nursing efficiency of d candidate nurses is obtained based on the nursing efficiency of each candidate nurse, and this mean nursing efficiency of d candidate nurses is denoted as (XM-Fd)', where

[0094] The efficiency fluctuation difference is obtained based on the nursing efficiency of each candidate leader and the average nursing efficiency of several candidate leaders. The obtained efficiency fluctuation difference is denoted as XB, where XB = |XM-(XM-Fd)'|.

[0095] If ΔX0'≤XB≤ΔX1', where ΔX0' and ΔX1' are the threshold values ​​for fluctuations in nursing efficiency, then the set of inefficient nursing methods can be optimized without changing the person in charge of the methods.

[0096] If ΔX1' < XB, then the person in charge of the means needs to be changed, and the person with the highest nursing efficiency should be selected from the d candidate persons to replace the person in charge of the means.

[0097] The process of optimizing the set of standard nursing methods based on highly efficient nursing methods includes:

[0098] To obtain nursing methods with excellent efficiency, a statistical period is set. Based on this period, the number of nursing methods achieving excellent efficiency is counted. This number is labeled as the number of excellent nursing care methods, denoted as b. The mean of excellent efficiency is obtained based on the obtained excellent efficiency of the same nursing methods and the number of excellent nursing care methods. This mean of excellent efficiency is labeled as XL.

[0099] Set a second excellent threshold, denoted as X1*γ2, where γ2 is a proportionality coefficient, and 1 < γ < 1.5;

[0100] If the mean of excellent efficiency satisfies XL≥X1*γ2, then the nursing method corresponding to the excellent efficiency is marked as an alternative nursing method.

[0101] Obtain the nursing methods corresponding to the alternative nursing methods in the standard nursing method set, mark them as the methods to be tested, replace the alternative nursing methods with the methods to be tested, and obtain the optimized standard nursing method set;

[0102] It should be further explained that, in the specific implementation process, if several test methods appear in the set of standard nursing methods, the alternative nursing methods will be replaced with the test methods in turn.

[0103] The preferred embodiments of the present invention disclosed above are merely illustrative of the invention. These preferred embodiments do not exhaustively describe all details, nor do they limit the invention to any specific implementation. Clearly, many modifications and variations can be made based on the content of this specification. This specification selects and specifically describes these embodiments to better explain the principles and practical applications of the invention, thereby enabling those skilled in the art to better understand and utilize the invention. The invention is limited only by the claims and their full scope and equivalents.

Claims

1. A cloud platform-based service management system comprising a management center, characterized in that, The management center is connected to a data acquisition module, a processing module, an analysis module, and an optimization module; The data acquisition module is used to collect users' medical and nursing data; The processing module is used to process the collected medical and nursing data to obtain a nursing method diagram and a set of standard nursing methods; The analysis module is used to analyze the obtained nursing method diagram, obtain the nursing efficiency of the nursing methods, rate the nursing efficiency of the nursing methods, and obtain unqualified efficiency and excellent efficiency. The optimization module is used to optimize nursing methods with unsatisfactory efficiency, and to optimize the set of standard nursing methods based on the obtained excellent efficiency. The processing module processes the collected medical and nursing data in the following ways: The nursing cycle is set based on the acquired set of nursing methods; The nursing cycle includes nursing sub-cycles corresponding to nursing methods within the set of nursing methods, and the obtained nursing sub-cycles are marked. A nursing technique diagram is constructed based on the obtained nursing cycle, nursing sub-cycle, and nursing technique set; The process of constructing the nursing intervention diagram includes: Establish a two-dimensional rectangular coordinate system; Set the center point associated with the user based on the obtained two-dimensional rectangular coordinate system, generate the duration line of each nursing sub-cycle in the nursing means set, and represent the nursing sub-cycle with nodes on the duration line; Map the duration lines of the obtained set of nursing methods to a two-dimensional rectangular coordinate system to obtain a nursing method diagram, and connect the nodes of the duration lines in the nursing method diagram; Based on the obtained nursing method diagram, a set of standard nursing methods is set up, and a standard nursing curve is generated based on the obtained set of standard nursing methods. The intersection of the standard nursing curve and the method duration line is marked as a standard nursing sub-cycle. Based on the obtained nursing costs, the nursing costs are matched with the sets of nursing methods to obtain the nursing costs corresponding to each set of nursing methods. The nursing costs corresponding to each set of nursing methods are then broken down according to the nursing methods to obtain the nursing costs of each nursing method. The nursing costs of each nursing method are then marked on the means duration line corresponding to the nursing means diagram. The analysis module analyzes the obtained nursing intervention diagrams, including the following processes: The standard nursing index is obtained based on the standard nursing curve of the obtained nursing method diagram; The standard sub-cycle index is obtained based on the obtained nursing method diagram, standard nursing index, and standard nursing sub-cycle; Based on the nursing means diagram, the nursing sub-cycles on two adjacent means duration lines are marked respectively; The sub-cycle index is obtained based on the nursing sub-cycles on two adjacent means duration lines. The total cycle index is obtained from the obtained sub-cycle indexes.

2. The cloud platform-based service management system of claim 1, wherein, The process by which the data acquisition module collects user medical and nursing data includes: Set up a categorized data collection port to collect users' medical and nursing data, which includes nursing strategies and nursing costs. The nursing strategy includes a set of several nursing methods; The set of nursing methods includes several nursing methods, and for each nursing method, a person in charge of the method and several candidate persons in charge are assigned.

3. The cloud platform-based service management system of claim 2, wherein, The process of rating the effectiveness of nursing interventions includes: The nursing efficiency of nursing methods is obtained based on the standard nursing index, total cycle index, and nursing cost corresponding to each set of nursing methods. A first nursing threshold and a second nursing threshold are set based on the nursing efficiency of the obtained nursing methods; If the nursing efficiency is less than the first nursing threshold, then the nursing efficiency of the nursing method is unqualified. If the nursing efficiency is not less than the first nursing threshold and not greater than the second nursing threshold, then the nursing efficiency of the nursing method is qualified. If the nursing efficiency is greater than the second nursing threshold, then the nursing efficiency of the nursing method is excellent. Nursing methods that are inefficient are marked as inefficient nursing care. Sets of nursing methods containing inefficient nursing care are marked as sets of inefficient nursing methods. Sets of inefficient nursing methods are then optimized. Sets of standard nursing methods are then optimized based on nursing methods with excellent efficiency.

4. The cloud platform-based service management system of claim 3, wherein, The optimization module optimizes the set of inefficient nursing methods by including: Obtain the person in charge and candidate persons in charge of the set of inefficient nursing methods, and record the nursing cycle, nursing sub-cycle and nursing cost of the candidate persons in charge; The nursing efficiency of each candidate leader is obtained based on the obtained nursing efficiency and several candidate leaders. The mean nursing efficiency of several candidate leaders is obtained based on the nursing efficiency of each candidate leader. The efficiency fluctuation difference is obtained based on the nursing efficiency of each candidate nurse and the average nursing efficiency of several candidate nurses, and a first efficiency fluctuation difference threshold and a second efficiency fluctuation difference threshold are set. If the efficiency fluctuation difference is not less than the first efficiency fluctuation difference threshold and not greater than the second efficiency fluctuation difference threshold, then the set of inefficient nursing methods will be optimized. If the efficiency fluctuation difference is greater than the second efficiency fluctuation difference threshold, then the person in charge of the inefficient nursing care method set will be optimized.

5. A service management system based on a cloud platform according to claim 4, characterized in that, The optimization module optimizes the set of standard nursing methods by including: To obtain nursing methods with excellent efficiency, a statistical period is set, and the number of nursing methods with excellent efficiency is counted based on the statistical period. The average efficiency of excellent efficiency is obtained based on the obtained excellent efficiency of the same nursing methods and the number of nursing methods with excellent efficiency, and a second excellent threshold is set. If the average excellent efficiency is not less than the second excellent threshold, then the nursing method corresponding to the excellent efficiency is marked as an alternative nursing method. The standard nursing care approach set is optimized by replacing the obtained alternative nursing care approaches.

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