Intelligent arrearage early warning and automatic power failure and recovery management system

Abstract

The invention relates to the technical field of power management, and discloses an intelligent arrearage early warning and automatic power failure and recovery management system, which comprises a management system, a power utilization system and a power utilization list system, and is characterized in that the management system comprises a management module, a filing and account establishing module, a payment module and a management module, the system comprises a management system, a power utilization system and a power utilization list system, the management system is used for managing the power utilization system, so that a manager can use the device, and the file establishment and account establishment module is used for the manager to establish a file for a user. The intelligent electric meter managed by the system can automatically cut off power and restore power according to the balance of the user, so that the workload of a manager is reduced, the power restoration efficiency and speed of the user are improved, the trouble that the user still needs to seek a worker to restore power after submitting the electric charge is avoided, and the use comfort of the user is improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of electricity management, and in particular relates to an intelligent arrears early warning and automatic power outage and restoration management system. Background Art

[0002] The urban power supply system is composed of the urban power supply, transmission and distribution network and electric energy users. It is one of the infrastructures that provide energy for modern cities. It is a system composed of power supply and power networks of various voltages. The urban power supply system planning is an integral part of the city's overall planning. In recent years, with the development of the economy, the improvement of people's living standards, and the rapid popularization of network information, users have put forward higher requirements for electricity services.

[0003] At present, due to the use of smart meters, existing residential users will experience power outages at home due to long-term arrears. The previous method was that the residents called the provincial customer service to request power restoration, and the provincial customer service then passed the customer service form to the local customer service manager for power restoration. Currently, there are many power restoration links, the process is complicated, the manual data verification is inefficient, and the reminders to users are not in place. Users are likely to find out that their accounts are in arrears after the power outage due to arrears, which leads to the risk of a decline in user experience. For this reason, we propose an intelligent arrears warning and automated power outage and restoration management system. Summary of the invention

[0004] In view of the above situation, in order to overcome the defects of the prior art, the present invention provides an intelligent arrears warning and automatic power outage and restoration management system, which effectively solves the above problems.

[0005] To achieve the above-mentioned purpose, the present invention provides the following technical solutions: an intelligent arrears warning and automatic power outage and restoration management system, including a management system, an electricity consumption system and an electricity consumption list system, the management system including a management module, a file establishment module and a payment module, the management module, the management module is used to authorize management personnel so that management personnel can use the present device, the file establishment module, the file establishment module is used for management personnel to establish files for users, collect information about users, collect the residential locations of users, and establish connections with smart meters, the payment module, the payment module is used to connect to a third-party payment system and a manual cash module for users to pay, the manual cash module is used for offline electricity bill payment, and is suitable for use by the elderly and children, the electricity consumption list system includes a balance module, the balance module is connected to a first recording module and a first reminder module, the balance module is used to The balance in the household is recorded. The first recording module is used to record the user's total electricity consumption and peak and valley electricity consumption in the current month, calculate the electricity fee and send it to the balance module. The first reminder module is used to remind users with sufficient balance of deduction information after recording the electricity consumption in the current month, and remind users with insufficient balance of arrears information. The payment module is connected to a balance detection module. The balance detection module is used to detect the user's balance after the user pays the fee. When it is detected that the user has sufficient balance and no longer owes fees, this information is transmitted to the electricity consumption system so that the electricity consumption system can restore power. The electricity consumption system includes a power outage module. The power outage module is used to indefinitely cut off power to the user after receiving the arrears information exceeding the agreed time and amount. The power restoration module is used to immediately arrange for power restoration after receiving the information that the user no longer owes fees. The smart meter detects the electricity usage of the user and is responsible for automatically opening or closing the power supply line to the user.

[0006] Preferably, the balance module is connected to a second reminder module, which is used to detect the user's arrears duration and the user's arrears amount. When the user's arrears duration or the arrears amount reaches a predetermined duration and amount, the second reminder module automatically reminds the user of the arrears and reminds the user through the user's payment channel.

[0007] Preferably, the balance module is connected to a third reminder module, and the third reminder module is used to send a pre-power-off instruction to the smart meter when the user's arrears duration or arrears amount reaches a predetermined duration or amount. After receiving the pre-power-off instruction, the smart meter performs a pre-power-off operation on the user.

[0008] Preferably, the payment module is connected to a channel module, and the channel module establishes channels with other financial APPs, so that users can use different financial APPs to pay according to their needs and usage habits. At the same time, the channel module records the location information of the online payment initiation, and all subsequent notifications of the user need to send reminders to the online payment initiation location, thereby improving the user's channel for receiving information and avoiding the risk of home power outages due to lack of information viewing.

[0009] Preferably, the smart meter is connected to a pre-power outage auxiliary module, which prepares to perform pre-power outage work after receiving instructions from the pre-power outage module, detects the user's electricity usage, and during the period when the user uses electricity, the number of power outages is 1-3 times, and the power outage duration varies from 30s to 90s, and then issues a power outage instruction to the user, reminding the user that he has owed fees.

[0010] Preferably, the user list system is connected to an auxiliary module, which is used to receive the payment data of the day, detect whether the householder's account is still in arrears, and detect whether the household is in a power-off state, so as to ensure that the receiving householder will be in a power-on state on the same day after the payment is completed, to avoid the user being in a power-off state after the power is turned off to pay the bill.

[0011] Preferably, the pre-power outage auxiliary module is connected to an independent intelligent switch and an independent current detection module. The independent intelligent switch is connected to the lighting circuit in the home, so that during the pre-power outage, the independent current detection module can detect whether the lights in the house are turned on. If they are turned on, the lights are closed, thereby avoiding damage to high-power equipment in the home such as air conditioners, televisions, desktop computers, etc. due to the pre-power outage reminder.

[0012] Preferably, the management system and the electricity consumption list system are connected with a data storage unit, and the data storage unit is used to record the electricity consumption data and electricity fee payment data of each user, thereby facilitating the management personnel and the users to view them.

[0013] Preferably, the management system is connected to a feedback module, which is used for users to provide feedback after paying overdue fees, and is divided into balance feedback and power supply feedback. Balance feedback is used for users to provide feedback on their own balances. The system then transmits the user's recharge data and usage data to the user. When the user finds an error, he needs to make a phone call for manual processing. Power supply feedback is used for users to provide feedback when there is a power outage at home. Under the condition of ensuring that there is no overdue fee in their own account, they will actively initiate abnormal usage. Then the system detects the user's account balance, the open and closed status of the smart meter, and the circuit maintenance status of the area. If the user's account is completely normal and the user still insists on providing feedback, the staff responsible for the nearby area will be prompted to make a follow-up call or visit the site.

[0014] Preferably, the smart meter is connected to a indoor meter, and the indoor meter is provided with a display screen to display the power usage. When the user's balance is insufficient, different colors of lights are displayed to remind the user to pay.

[0015] Compared with the prior art, the present invention has the following beneficial effects:

[0016] 1. By setting up the management system, power consumption system and power consumption list system, the smart meters managed by this system can automatically cut off and restore power according to the user's balance, reducing the workload of management personnel, improving the efficiency and speed of restoring power to users, avoiding the trouble of users still needing to seek staff to restore power after submitting electricity bills, and improving the user comfort;

[0017] 2. By setting up the second reminder module, users can obtain the arrears information through multiple channels when their accounts are in arrears, and can learn the deduction information through multiple channels when the accounts are deducted, so that users can pay the fees in time. By setting up the third reminder module, users will not be cut off from power immediately after arrears, but will be reminded of power outages through pre-power outage work, so that users can be reminded of power outages without affecting most of their electrical appliances, thereby improving the convenience of using this system;

[0018] 3. By setting up a pre-power-off auxiliary module, the convenience and efficiency of the system in reminding users can be improved, the probability of users being in arrears can be reduced, and the possibility of power outages caused by arrears can be reduced. By setting up an independent intelligent switch and an independent current detection module, when the system pre-reminds users, it only closes the user's lighting circuit, avoiding damage to high-power devices in the home such as air conditioners, televisions, desktop computers, etc. caused by pre-power-off reminders;

[0019] 4. Improve the convenience of communication between managers and users by setting up feedback. When users find problems, they can quickly contact managers so that managers can handle the problems quickly.

[0020] 5. If construction permits, you can set up an indoor electricity meter to display electricity usage to users, so that staff can check the amount of electricity used. This meter only receives electricity usage information transmitted by the meter, and there is no need to detect electricity usage. At the same time, different colors of lights are used to remind users to pay. BRIEF DESCRIPTION OF THE DRAWINGS

[0021] The accompanying drawings are used to provide further understanding of the present invention and constitute a part of the specification. They are used to explain the present invention together with the embodiments of the present invention and do not constitute a limitation of the present invention.

[0022] In the attached picture:

[0023] Figure 1 This is a system block diagram of the present invention. DETAILED DESCRIPTION

[0024] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, rather than all the embodiments; based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present invention.

[0025] See also Figure 1 , an intelligent arrears warning and automatic power outage and restoration management system, including a management system, a power consumption system and a power consumption list system, the management system including a management module, a file establishment module and a payment module, the management module, the management module is used to authorize management personnel so that management personnel can use the device, the file establishment module, the file establishment module is used by management personnel to establish files for users, collect information about users, collect the residential locations of users, and establish a connection with smart meters, the payment module, the payment module is used to connect to a third-party payment system and a manual cash module, and provide users with payment work, the manual cash module is used for offline electricity bill payment, suitable for the elderly and children, the power consumption list system includes a balance module, the balance module is connected to a first recording module and a first reminder module, the balance module is used to record the balance in the user, The first recording module is used to record the user's total electricity consumption and peak and valley electricity usage for the month, calculate the electricity fee and send it to the balance module. The first reminder module is used to remind users with sufficient balance of deduction information after recording the electricity consumption situation of the month, and remind users with insufficient balance of arrears information. The payment module is connected to a balance detection module. The balance detection module is used to detect the user's balance after the user has paid. When it is detected that the user has sufficient balance and no longer owes money, this information is transmitted to the electricity consumption system so that the electricity consumption system can restore power. The electricity consumption system includes a power outage module. The power outage module is used to indefinitely cut off power to the user after receiving the arrears information that exceeds the agreed time and amount. The power restoration module is used to immediately arrange for power restoration after receiving the information that the user no longer owes money. The smart meter detects the electricity usage of the user and is responsible for automatically opening or closing the power supply line to the user.

[0026] The balance module is connected to a second reminder module, which is used to detect the user's arrears duration and the user's arrears amount. When the user's arrears duration or the arrears amount reaches a predetermined duration and amount, the user is automatically reminded of the arrears and the reminder is made through the user's payment channel. By setting the second reminder module, the user can obtain the arrears information through multiple channels after his or her account is in arrears, and can obtain the deduction information through multiple channels when the account is deducted, so that the user can pay the bill in time. The balance module is connected to a third reminder module, and the third reminder module is used to send a pre-power-off instruction to the smart meter when the user's arrears duration or the arrears amount reaches a predetermined duration and amount. After the smart meter receives the pre-power-off instruction Pre-power outage work is carried out for users. By setting up a third reminder module, the user will not have power outage immediately after arrears. Instead, a power outage reminder is given through pre-power outage work. The power outage reminder is given to users without affecting most of their electrical appliances, thereby improving the convenience of using the system. The payment module is connected to a channel module, and the channel module establishes channels with other financial APPs, so that users can use different financial APPs to pay according to their needs and usage habits. At the same time, the channel module records the location information of the online payment initiation. All subsequent notifications of the user need to initiate reminders to the online payment initiation location, thereby improving the user's channel for receiving information and avoiding the user's lack of information viewing. The risk of household power outages can be effectively recorded by setting up a channel module, thereby ensuring that the connection with the user can be effectively established, avoiding the problem that the deduction information cannot be promptly conveyed to the user after the information receiving channel registered by the user is temporarily disabled. The smart meter is connected to a pre-power outage auxiliary module. After receiving the pre-power outage module instruction, the pre-power outage auxiliary module prepares to perform a pre-power outage, detects the user's electricity usage, and during the period when the user uses electricity, the power outage number is 1-3 times, and the power outage duration varies from 30s to 90s. Then, the user is instructed to cut off the power, reminding the user that he is in arrears. By setting up a pre-power outage auxiliary module, the convenience and efficiency of the system in reminding users is improved, and the users are reduced. The possibility of arrears is reduced, and the possibility of power outages caused by arrears is reduced. The user list system is connected to an auxiliary module, and the auxiliary module is used to receive the payment data of the day, detect whether the householder's account is still in arrears, and detect whether the household is in a power outage state, so as to ensure that the receiving householder will be in a power-on state on the same day after the payment is completed, so as to avoid the user being in a power outage state after the power is turned off to pay the bill. By setting the auxiliary module, the user is still in a power outage state after the power is turned off to pay the bill, which improves the comfort and convenience of the user in using the system, and improves the stability and accuracy of the operation of the system. The pre-power-off auxiliary module is connected to an independent intelligent switch and an independent current detection module, and the independent intelligent switch is connected to the lighting circuit in the home.In the event of a power outage, an independent current detection module is used to detect whether the lights in the house are turned on. If the lights are turned on, the lights are closed, thereby avoiding damage to high-power devices in the home such as air conditioners, televisions, desktop computers, etc. due to pre-power outage reminders. By setting independent intelligent switches and independent current detection modules, the system only closes the lighting circuits of the users when pre-reminding the users, thereby avoiding damage to high-power devices in the home such as air conditioners, televisions, desktop computers, etc. due to pre-power outage reminders. The management system is connected to the electricity consumption list system with a data storage unit, and the data storage unit is used to record the power usage data and electricity fee payment data of each user, thereby facilitating the management personnel and the users to view. By setting the data storage unit, it is convenient to store the data running in the system, and it is convenient for the staff to conduct subsequent viewing work. When necessary, the running data can be viewed to deal with customer feedback issues. The management system is connected to a feedback module, and the feedback module is used for users to provide feedback after paying arrears. It is divided into balance feedback and power supply feedback. Balance feedback is used for users to provide feedback on their own balances. Then the system transmits the user's recharge data and usage data to the user. When the user After checking if an error occurs, you need to make a phone call for manual processing. The power supply feedback is used for users to provide feedback when the power is off at home. Under the condition that there is no arrears in their own account, they can actively initiate abnormal usage. Then the system detects the user's account balance, the opening and closing status of the smart meter, and the circuit maintenance status of the area. If the user's account is completely normal and the user still insists on feedback, the staff responsible for the nearby area will be prompted to make a telephone return visit or visit the site. By setting up feedback work, the convenience of contact between managers and users is improved. At the same time, when users find problems, they can quickly contact managers so that managers can quickly handle the work. The smart meter is connected to an indoor meter, and the indoor meter is equipped with a display screen to display the use of electricity. When the user's balance is insufficient, different colors of lights are displayed to remind users to pay. If the construction permits, the indoor meter can be set to display the use of electricity to users, so that the staff can check the amount of electricity used. This meter only receives the electricity usage information transmitted by the meter, and there is no need to detect the use of electricity. At the same time, different colors of lights are used to remind users to pay. ,

Claims

1. An intelligent arrears warning and automatic power outage and restoration management system, Features: It includes a management system, an electricity consumption system and an electricity consumption list system. The management system includes a management module, a file establishment module and a payment module. The management module is used to authorize management personnel so that management personnel can use the device. The file establishment module is used for management personnel to establish files for users, collect information about users, collect the residential locations of users, and establish connections with smart meters. The payment module is used to connect to a third-party payment system and a manual cash module for users to pay. The manual cash module is used for offline electricity bill payment and is suitable for the elderly and children. The electricity consumption list system includes a balance module. The balance module is connected to a first recording module and a first reminder module. The balance module is used to record the balance in the user. The first recording module is used to The user's total electricity consumption and peak and valley electricity usage for the month are recorded, and the electricity fee is calculated and sent to the balance module. The first reminder module is used to remind users with sufficient balances of deduction information after recording the electricity consumption situation for the month, and to remind users with insufficient balances of arrears information. The payment module is connected to a balance detection module, which is used to detect the user's balance after the user has paid. When it is detected that the user has sufficient balance and no longer owes fees, this information is transmitted to the electricity consumption system, so that the electricity consumption system can restore power. The electricity consumption system includes a power outage module, which is used to indefinitely cut off power to the user after receiving information that the arrears period exceeds the agreed time and amount. The power restoration module is used to immediately arrange for power restoration after receiving information that the user no longer owes fees. The smart meter detects the electricity usage of the user and is responsible for automatically opening or closing the power supply line to the user.

2. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The balance module is connected to a second reminder module, which is used to detect the user's arrears duration and the user's arrears amount. When the user's arrears duration or the arrears amount reaches a predetermined duration or amount, the second reminder module automatically reminds the user of the arrears and reminds the user through the user's payment channel.

3. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The balance module is connected to a third reminder module, which is used to send a pre-power-off instruction to the smart meter when the user's arrears duration or arrears amount reaches a predetermined duration or amount. After receiving the pre-power-off instruction, the smart meter performs a pre-power-off operation for the user.

4. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The payment module is connected to the channel module, and the channel module establishes channels with other financial apps, so that users can use different financial apps to pay according to their needs and usage habits. At the same time, the channel module records the location information of the online payment initiation. All subsequent notifications of the user need to send reminders to the online payment initiation location, thereby improving the user's channel for receiving information and avoiding the risk of home power outages caused by lack of information viewing.

5. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The smart meter is connected to a pre-power outage auxiliary module. After receiving the pre-power outage module instruction, the pre-power outage auxiliary module prepares to perform the pre-power outage work, detects the user's electricity usage, and during the period when the user uses electricity, the number of power outages is 1-3 times, and the power outage duration varies from 30s to 90s. Then, the user is instructed to cut off the power, reminding the user that he has owed fees.

6. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The user list system is connected to an auxiliary module, which is used to receive the payment data of the day, detect whether the householder's account is still in arrears, and detect whether the household is in a power-off state, so as to ensure that the receiving householder will be in a power-on state on the same day after the payment is completed, and avoid the user being in a power-off state after the power is turned off to pay the bill.

7. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The pre-power outage auxiliary module is connected to an independent intelligent switch and an independent current detection module. The independent intelligent switch is connected to the lighting circuit in the home, so that when the power is pre-offered, the independent current detection module can detect whether the lights in the house are turned on. If they are turned on, the lights will be closed, thereby avoiding damage to high-power equipment in the home such as air conditioners, televisions, desktop computers, etc. due to pre-power outage reminders.

8. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The management system and the electricity consumption list system are connected with a data storage unit, and the data storage unit is used to record the electricity consumption data and electricity fee payment data of each user, so as to facilitate the management personnel and users to view.

9. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The management system is connected to a feedback module, which is used for users to provide feedback after paying overdue fees. It is divided into balance feedback and power supply feedback. Balance feedback is used for users to provide feedback on their own balances. The system then transmits the user's recharge data and usage data to the user. When the user finds an error, he needs to make a phone call for manual processing. Power supply feedback is used for users to provide feedback when there is a power outage at home. Under the condition of ensuring that there is no overdue payment in their own account, they will actively initiate abnormal usage. Then the system detects the user's account balance, the open and closed status of the smart meter, and the circuit maintenance status of the area. If the user's account is completely normal and the user still insists on providing feedback, the staff responsible for the nearby area will be prompted to make a follow-up call or visit the site.

10. According to claim 1, an intelligent arrears warning and automatic power outage and restoration management system, Features: The smart meter is connected to a indoor meter, which is provided with a display screen to display the usage of electricity. When the user's balance is insufficient, different colors of lights are displayed to remind the user to pay the bill.

Images