Specified service provisioning method and system for OTN (Optical Transport Network) circuit

Abstract

The invention relates to a specified service provisioning method and system for an OTN circuit. The method comprises the steps that order information is acquired by an opposite-end system; the order information is corrected through machine learning, and the information of overhauled information is obtained; receiving circuit information and customer information corresponding to the overhauled information, and configuring a customer circuit and a customer account according to the circuit information and the customer information; the configured customer account and the corresponding customer circuit are managed to a service organization of a specified service; and correspondingly loading a client circuit, and providing specified service for the client through the service organization. According to the invention, the opening efficiency can be improved, the opening cost is reduced, the problem of possible errors in a manual configuration link is avoided, and the accuracy of service information is improved.

Description

Technical Field

[0001] The present invention belongs to the field of transport network management, and in particular relates to a method and system for opening a designated service for an OTN circuit. Background Art

[0002] With the rapid development of the information society, optical communication networks carry more and more data and services, which puts forward higher requirements on the reliability, efficiency and flexibility of the network. As one of the core technologies in the field of optical communication, OTN technology has the characteristics of high speed, large capacity and low latency, and is widely used in backbone networks, metropolitan area networks and other levels.

[0003] However, the traditional OTN circuit activation process often relies on cumbersome manual operations, which not only leads to low activation efficiency, but also easily causes misconfiguration or activation failure due to human factors. In addition, with the expansion of network scale and the complexity of business needs, traditional activation methods can no longer meet the modern telecommunications network's demand for efficient, accurate and intelligent management. Summary of the invention

[0004] In view of the above shortcomings of the prior art, an object of the present invention is to provide a method and system for provisioning a designated service for an OTN circuit.

[0005] The present invention provides a method for opening a designated service for an OTN circuit, comprising:

[0006] S1: Obtain order information from the peer system;

[0007] S2: Correcting the order information through machine learning to obtain completion information;

[0008] S3: receiving circuit information and customer information corresponding to the completion information, and configuring a customer circuit and a customer account according to the circuit information and the customer information;

[0009] S4: managing the configured customer account and the corresponding customer circuit to the service organization of the designated service;

[0010] S5: Load the customer circuit accordingly and provide the customer with designated services through the service organization.

[0011] According to a method for activating a designated service for an OTN circuit provided by the present invention, the order information in step S1 includes: designated service, work order information, circuit information, account information and receiving information.

[0012] According to a method for activating a designated service for an OTN circuit provided by the present invention, the completion information in step S2 includes: receipt type, completion type, and non-completion reason.

[0013] According to a method for activating a designated service for an OTN circuit provided by the present invention, the completion type includes completion success and completion failure, the incomplete reason includes completion failure return and completion failure interruption, and when the incomplete reason is the completion failure interruption, repair is triggered.

[0014] According to a method for provisioning a designated service for an OTN circuit provided by the present invention, the customer information in step S3 is sent by a service provisioning system, and the customer information is sent by an integrated dispatching system.

[0015] According to a method for provisioning a designated service for an OTN circuit provided by the present invention, the customer information in step S3 is level 3 customer information.

[0016] According to a method for activating a designated service for an OTN circuit provided by the present invention, step S3 further comprises:

[0017] S31: receiving circuit information and customer information, and opening a customer circuit according to the circuit information;

[0018] S32: Searching for a corresponding account according to the customer information, and displaying that the corresponding account status already exists when the corresponding account status is found, and executing step S33 when the corresponding account status is not found;

[0019] S33: Create a new primary customer and a secondary customer according to the customer information, and place the third-level customer information and the corresponding customer circuit contained in the customer information into the corresponding secondary customer and the corresponding primary customer.

[0020] According to a method for activating a designated service for an OTN circuit provided by the present invention, in step S4, when the customer account is transferred across systems, a new customer account is created by the system after the transfer, and the corresponding customer is managed according to the system before the transfer and a default range circuit is loaded.

[0021] According to a method for opening a designated service for an OTN circuit provided by the present invention, in step S5, the designated services provided by the service organization to the customer include processing alarm information, processing fault information, processing routing conditions, processing traffic conditions, processing OTN equipment topology, and processing OTN delay.

[0022] The present invention also provides a designated service activation system for an OTN circuit, which is used to execute a designated service activation method for an OTN circuit as described in any one of the above items, including:

[0023] Transparent transmission module: used to obtain order information from the peer system;

[0024] Correction module: used to correct the order information through machine learning to obtain completion information;

[0025] Configuration module: used for receiving the circuit information and customer information corresponding to the completion information, and configuring the customer circuit and customer account according to the circuit information and the customer information;

[0026] Management module: used to manage the configured customer account and the corresponding customer circuit to the service organization of the designated service;

[0027] Service module: used to load the customer circuit accordingly and provide the customer with designated services through the service organization.

[0028] The beneficial effects of the present invention are as follows:

[0029] The present invention provides a method and system for opening a designated service for an OTN circuit, which realizes fast and accurate configuration of the OTN circuit through preset configuration templates and automated scripts. This can greatly reduce manual operations and improve opening efficiency. In addition, big data analysis and machine learning algorithms are used to monitor and predict the status and performance of the OTN circuit in real time. Through intelligent analysis, potential problems can be discovered and early warnings can be issued in a timely manner to ensure the stable operation of the network. In general, the present invention realizes the automated configuration, opening and management of the OTN circuit by integrating intelligent algorithms and automation technologies. Through a visual interface, users can intuitively understand the circuit status and service requirements and perform rapid opening operations. At the same time, the model can also perform intelligent analysis and prediction based on the network status and service requirements, automatically adjust the network configuration, and optimize network performance. BRIEF DESCRIPTION OF THE DRAWINGS

[0030] The accompanying drawings are only used to illustrate specific embodiments and are not considered to limit the present invention. In the entire drawings, the same reference symbols represent the same components. Obviously, the drawings described below are only some embodiments recorded in the embodiments of the present invention. For those of ordinary skill in the art, other drawings can also be obtained based on these drawings.

[0031] Figure 1 A schematic diagram of a flow chart of a method for activating a designated service for an OTN circuit provided by an embodiment of the present invention;

[0032] Figure 2 A schematic diagram of the structure of a designated service activation system for an OTN circuit provided by an embodiment of the present invention.

[0033] Reference numerals:

[0034] 100, transparent transmission module; 200, correction module; 300, configuration module; 400, management module; 500, service module. DETAILED DESCRIPTION

[0035] In order to enable those skilled in the art to better understand the technical solutions in the embodiments of the present invention, the technical solutions of the present invention will be clearly and completely described below in conjunction with the accompanying drawings. Obviously, the described embodiments are part of the embodiments of the present invention, rather than all of the embodiments. It should be understood that these descriptions are only exemplary and are not intended to limit the scope of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in the field without making creative work should fall within the scope of protection of the present invention.

[0036] Furthermore, in the following description, descriptions of well-known structures and technologies are omitted to avoid unnecessarily obscuring the concepts disclosed in the present invention.

[0037] In the description of the present invention, it should be noted that, unless otherwise clearly specified and limited, the orientation or position relationship indicated by the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inside", "outside", etc. is based on the orientation or position relationship shown in the drawings, which is only for the convenience of describing the present invention and simplifying the description, and does not indicate or imply that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore cannot be understood as a limitation of the present invention. In addition, the terms "first", "second", and "third" are only used for descriptive purposes and cannot be understood as indicating or implying relative importance. The terms "installed", "connected", and "connected" should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection, or it can be indirectly connected through an intermediate medium, or it can be a connection between the two elements. For those of ordinary skill in the art, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0038] Exemplary embodiments will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, unless otherwise indicated, the same numbers in different drawings represent the same or similar elements. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present invention. Instead, they are merely examples of methods and systems consistent with some aspects of the present invention as detailed in the appended claims.

[0039] In order to better understand the present invention, the terms appearing in the embodiments of the present invention are first explained below.

[0040] OTN: Optical transport network, a type of network, refers to a transmission network that realizes the transmission, multiplexing, routing and monitoring of service signals in the optical domain and ensures its performance indicators and survivability.

[0041] Combine the following Figure 1 to Figure 2 Embodiments of the present invention are described.

[0042] like Figure 1 As shown, the present invention provides a method for opening a designated service for an OTN circuit, comprising:

[0043] S1: Obtain order information from the peer system.

[0044] The order information in step S1 includes: designated service, work order information, circuit information, account information and receiving information. The specific order information is shown in Table 1.

[0045] Table 1 Order information content

[0046] category content Expert Services Gear, type Work order information Order number, serial number Circuit Information Circuit code Account Information Account name, phone number, contact person Receive information / callback Is there any abnormality or account status?

[0047] S2: Correct the order information through machine learning to obtain completion information.

[0048] The completion information in step S2 includes: receipt type, completion type, and reason for non-completion.

[0049] Among them, the completion type includes successful completion and failed completion, and the non-completion reason includes completion failure return and completion failure interruption. When the non-completion reason is the completion failure interruption, repair is triggered.

[0050] Furthermore, the above-mentioned receipt type is fixed as "for OTN dedicated line" in this embodiment, and the completion type is a required item, and the reason for non-completion is filled in according to the completion type and related circumstances.

[0051] Specifically, since the data information obtained in step S1 is relatively good and there is clear label data in the field, a supervised learning algorithm is used in step S2 to predict the correctness of the data. Furthermore, the present invention uses a linear regression model for prediction.

[0052] The linear regression model is a widely used statistical and machine learning technique for predicting the relationship between one or more independent variables (features) and a dependent variable (target variable). It has high computational efficiency, strong interpretability, strong robustness, and good prediction effect. In the linear regression model, the selected evaluation index is crucial to the overall prediction. The service metadata evaluation index selected by the present invention is shown in Table 2.

[0053] After selecting appropriate evaluation indicators, the present invention uses a sample evaluation formula of linear regression to calculate the score of each indicator respectively. After obtaining multiple indicator scores, the total score is calculated through service evaluation score = service score * 100% = 8 metadata indicators * coefficients of each indicator.

[0054] After obtaining the above-mentioned predicted value, the difference between the predicted value and the actual value can be used to judge the accuracy of the information. If the difference between the predicted value and the actual value is large, the original data is wrong or needs to be corrected. The judgment process is to set a threshold or tolerance range, and data beyond this range is considered to need correction.

[0055] Table 2 Service metadata evaluation indicators

[0056]

[0057] S3: receiving the circuit information and customer information corresponding to the completion information, and configuring the customer circuit and customer account according to the circuit information and the customer information.

[0058] Among them, the customer information in step S3 is sent by the service development system, and the customer information is sent by the comprehensive coordination system.

[0059] The customer information in step S3 is level 3 customer information.

[0060] Wherein, step S3 further comprises:

[0061] S31: receiving circuit information and customer information, and opening a customer circuit according to the circuit information;

[0062] Furthermore, the smart service platform first receives the order, and then automatically sends a completion report to the service development system, where the circuit completion date and reporting date are the dates of automatic completion. It should be noted that when receiving a circuit activation order, it is necessary to check whether the circuit activation order from the service development system has been received. The default is "uncompleted", and the status of this link will be changed to "completed" when the data is available. In addition, after receiving the third-level customer information and the circuit information under it on the order from the integrated dispatching system, it is also necessary to check whether the third-level customer information and circuit information from the integrated dispatching system have been received. The default is "uncompleted", and the status of this link will be changed to "completed" when the data is available.

[0063] S32: Searching for a corresponding account according to the customer information, and displaying that the corresponding account status already exists when the corresponding account status is found, and executing step S33 when the corresponding account status is not found;

[0064] S33: Create a new primary customer and a secondary customer according to the customer information, and place the third-level customer information and the corresponding customer circuit contained in the customer information into the corresponding secondary customer and the corresponding primary customer.

[0065] In steps S32 to S33, if the account is not found in the system by searching with "mobile phone number + customer name", the account status displays "New". If the account is found by searching with "mobile phone number + customer name", the account status displays "Existing".

[0066] When a new one is needed, the first-level customer is fixed as "OTN Expert Service" and the second-level customer is "third-level customer name-OTN Expert Service-customer name". The second-level customer needs to be automatically created and placed in the first-level customer "OTN Expert Service". The second-level customer only includes the third-level customers in the order. The third-level customers on the order are automatically placed in the second-level customers, and the second-level customers are placed in the first-level customers. All circuits of the second-level customers are displayed by default under the customer account.

[0067] S4: The configured customer account and the corresponding customer circuit are managed to a service organization of a designated service.

[0068] After determining the customer's architecture in step S3, in step S4, it is necessary to automatically manage the first-level customers, second-level customers, and third-level customers belonging to the customer account for all guest workers under the GCSC expert service organization, and automatically manage the first-level, second-level, and third-level customer organization tree structures and all circuits therein automatically created in the previous step for the guest workers.

[0069] Among them, in step S4, when the customer account is transferred across systems, a new customer account is created by the system after the transfer, and the corresponding customer is managed according to the system before the transfer and the default range circuit is loaded.

[0070] Furthermore, in view of the problem that there may be no account when information flows across systems, corresponding rules are designed for automatic coordination. If the account already exists, the process is automatically processed. If the account does not exist, a customer account is created, and the corresponding customer is configured for its corresponding identity (GCSC automatically manages it), and the default range circuit is loaded.

[0071] S5: Load the customer circuit accordingly and provide the customer with designated services through the service organization.

[0072] In step S5, first, the circuit range of the customer account is loaded. The circuit range defaults to all circuits in the third-level customers. Secondly, the circuit on the order is marked with an expert service logo. In addition, it is necessary to mark the left side of the circuit code in the circuit view page, add a column of "Expert Service Level", and after marking, configure a support team for the customer, that is, configure the GCSC expert service order-taking station. The support team under the OTN service customer account defaults to the GCSC expert service order-taking station. Finally, send the customer a text message and email to indicate that the account has been successfully activated to start the service.

[0073] Among them, in step S5, the designated services provided by the service organization to the customer include processing alarm information, processing fault information, processing routing status, processing traffic status, processing OTN equipment topology, and processing OTN delay.

[0074] like Figure 2As shown, the present invention also provides a designated service activation system for an OTN circuit, comprising:

[0075] Transparent transmission module 100: used to obtain order information from the peer system;

[0076] Correction module 200: used to correct the order information through machine learning to obtain completion information;

[0077] Configuration module 300: used to receive circuit information and customer information corresponding to the completion information, and configure customer circuits and customer accounts according to the circuit information and the customer information;

[0078] Management module 400: used for managing the configured customer account and the corresponding customer circuit to the service organization of the designated service;

[0079] Service module 500: used to load the customer circuit accordingly and provide the customer with designated services through the service organization.

[0080] In a specific embodiment, the present invention can be applied to the OTN expert service part of the government and enterprise customer smart service platform, which can realize the ordering of OTN expert service products from CRM, and can automatically open a panoramic display of customer business on the government and enterprise customer smart service platform for customers, matching the existing account management system.

[0081] Furthermore, in the corresponding system of the present embodiment, an order consists of two parts: order information and activation process. The platform automatically determines whether the received information is normal. When there is no abnormality in the order information, it enters the activation process. When required fields are missing, the process returns to the service activation system and notifies the customer manager by SMS / email. When the mobile phone number has been registered with other identities, it determines whether it is compatible. If it is not compatible, the above process is executed. When the required information of the order is complete and the customer account exists, the platform database is compared to proofread and complete other information to prevent problems caused by different requirements of different systems for data format, completeness, etc.

[0082] During the activation process, the status of each link is automatically detected and set by the platform; when the circuit activation form, circuit information, and third-level customer information are received, the status of the corresponding link is updated; then it is necessary to configure first- and second-level customers for the account, load the circuit, add labels, configure the support team, and adapt the original cloud network hosting function.

[0083] The account processing flow is as follows: For a newly created account, the status is assigned to "New", the first-level customer is fixed to "OTN Expert Service", and a second-level customer "Third-level Customer Name-OTN Expert Service-Customer Name" is automatically created, and the customer relationship is automatically managed and the associated circuit is loaded; When the account already exists (mobile phone number): The account is a guest worker / account manager account, the order report fails and is rejected, and the automated activation process is not performed; The account is a customer account, and the name on the order is inconsistent with the account number, the order is directly reported as failed and rejected, and the automated activation process is not performed; The account is a customer account, and the name on the order is consistent with the account number, the order is successfully reported, and the automated activation process is performed In the automated activation process, the account status shows "already exists"; if the customer account is an old version customer account (i.e., a customer account that is not activated by CRM order acceptance): clear the previous customer account and go through the new account process; if the customer account is a cloud network hosting account: no new account is created, and the third-level customers and second-level customers in the OTN expert service order are automatically placed under the first-level customers of the customer account, and the circuits in the order are marked with stars; if the customer account is an OTN expert service customer account: no new account is created, and if the third-level customer in the order is the same as the third-level customer in the existing customer account, only the expert service circuit on the new order is marked. If the third-level customer in the order is inconsistent with the third-level customer in the existing customer account, the new third-level customer is placed in the second-level customer of the existing customer account in the automatic activation process, and the expert service circuit on the new order is marked.

[0084] The platform monitors the entire process. When an abnormality occurs, it analyzes the cause of the abnormality and callback information, and diagnoses the current status. If it is caused by data abnormality, it will perform cleanup in the scheduled task and try to repair it. If it is caused by account creation or management relationship, the scheduled task will compare the user table, management relationship table, and customer table and retry. When the request fails due to other reasons such as network, it will automatically reconnect. A compensation mechanism has been established, which is executed periodically / trigger-based to compensate for data.

[0085] The invention proposes a designated service activation method for OTN circuits, which can realize functions such as self-adaptation, self-correction, self-coordination, self-diagnosis and self-repair, and can integrate, match and screen order information with massive customer information, service information and network information of the entire telecommunications system, and output information of customer OTN intelligent terminals in a decentralized manner, and can automatically complete configuration, realize management and control of relevant service activation processes, quickly respond to new service requirements, reduce costs, and improve customer satisfaction of service customers. It not only improves activation efficiency, reduces manual operations, and shortens activation time, but also reduces activation costs, labor costs, equipment costs, and time costs, and can also improve activation quality, avoid the problem of possible errors in manual configuration links, and greatly improve the accuracy of service information.

[0086] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the embodiments of the present invention, rather than to limit them. Although the present invention has been described in detail with reference to the above embodiments, those skilled in the art should understand that they can still modify the technical solutions recorded in the above embodiments, or replace some of the technical features therein by equivalents; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present invention. Any changes or replacements that can be easily thought of by those skilled in the art within the technical scope disclosed in the present invention should be covered within the protection scope of the present invention.

Claims

1. A method for provisioning a designated service for an OTN circuit, characterized in that: include: S1: Obtain order information from the peer system; S2: Correcting the order information through machine learning to obtain completion information; S3: receiving circuit information and customer information corresponding to the completion information, and configuring a customer circuit and a customer account according to the circuit information and the customer information; S4: managing the configured customer account and the corresponding customer circuit to the service organization of the designated service; S5: Load the customer circuit accordingly and provide the customer with designated services through the service organization.

2. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: The order information in step S1 includes: designated service, work order information, circuit information, account information and receiving information.

3. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: The completion information in step S2 includes: receipt type, completion type, and reason for non-completion.

4. A method for provisioning a designated service for an OTN circuit according to claim 3, characterized in that: The completion types include successful completion and failed completion. The non-completion reasons include order return due to failed completion and interruption due to failed completion. When the non-completion reason is the interruption due to failed completion, repair is triggered.

5. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: The customer information in step S3 is sent by the service development system, and the customer information is sent by the comprehensive coordination system.

6. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: The customer information in step S3 is level 3 customer information.

7. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: Step S3 further comprises: S31: receiving circuit information and customer information, and opening a customer circuit according to the circuit information; S32: Searching for a corresponding account according to the customer information, and displaying that the corresponding account status already exists when the corresponding account status is found, and executing step S33 when the corresponding account status is not found; S33: Create a new primary customer and a secondary customer according to the customer information, and place the third-level customer information and the corresponding customer circuit contained in the customer information into the corresponding secondary customer and the corresponding primary customer.

8. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: In step S4, when the customer account is transferred across systems, a new customer account is created by the system after the transfer, and the corresponding customer is managed according to the system before the transfer and the default range circuit is loaded.

9. A method for provisioning a designated service for an OTN circuit according to claim 1, characterized in that: In step S5, the designated services provided by the service organization to the customer include processing alarm information, processing fault information, processing routing conditions, processing traffic conditions, processing OTN equipment topology, and processing OTN delay.

10. A designated service provisioning system for an OTN circuit, used to execute a designated service provisioning method for an OTN circuit as claimed in any one of claims 1 to 9, characterized in that: include: Transparent transmission module: used to obtain order information from the peer system; Correction module: used to correct the order information through machine learning to obtain completion information; Configuration module: used for receiving the circuit information and customer information corresponding to the completion information, and configuring the customer circuit and customer account according to the circuit information and the customer information; Management module: used to manage the configured customer account and the corresponding customer circuit to the service organization of the designated service; Service module: used to load the customer circuit accordingly and provide the customer with designated services through the service organization.

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