Marketing business risk management and control method and device, electronic equipment and storage medium

Abstract

The invention discloses a marketing business risk management and control method and device, electronic equipment and a storage medium. The method comprises the steps of obtaining task associated data corresponding to a task work order of a target task in each reference task link, the reference task links being a plurality of auditing links involved in an auditing process of the task work order required by the target task, and the target task being a task related to an electric power marketing business; determining a target risk identification model adopted by the target task, wherein the target risk identification model is a preset inspection logic rule corresponding to task associated data; and identifying task risk data from the task associated data according to the target risk identification model, and generating a risk management and control scheme based on the task risk data. According to the scheme, the risk related to the task related to the power marketing business in each link of the auditing process is identified, and the corresponding risk management and control scheme is formulated, so that the efficiency, accuracy and comprehensiveness of risk management and control are improved.

Description

Technical Field

[0001] The present invention relates to the field of risk management technology, and in particular to a marketing business risk management method, device, electronic device and storage medium. Background Art

[0002] In recent years, the handling of tasks related to power marketing business requires staff or electricity users to initiate the corresponding task work order review process in the task system. The task work order is circulated according to the process, and the handling personnel of the corresponding task link enter the relevant parameters and upload the attached materials, etc. Among them, it is of great significance to control the risks involved in the task work order in each task link to ensure legality and compliance and improve the business efficiency of the enterprise.

[0003] At present, the risk control involved in task work orders is usually carried out by the personnel in each link. Most risks are screened out by using abnormal data analysis rules after the task work orders are archived. Serious and hidden marketing accidents are often passively exposed through customer complaints. There are problems such as delayed control time, large rectification workload and high cost. In addition, the current risk identification is targeted at a single task, a single link, and a single information. There are prominent problems such as information barriers and incomplete coverage in risk identification, which makes it difficult to meet the risk control needs in the new era of digital transformation. At the same time, the methods for various risk control are single, and corresponding control plans cannot be flexibly formulated for different risk categories. The control lacks flexibility and professionalism, and the risk control mechanism is relatively rigid, which fails to effectively avoid the recurrence of the same type of risks. Summary of the invention

[0004] The present invention provides a marketing business risk management method, device, electronic device and storage medium to solve the problems of low risk review efficiency, time lag and single risk management method in existing power marketing business related tasks.

[0005] According to one aspect of the present invention, a marketing business risk management method is provided, the method comprising:

[0006] Obtaining task-related data corresponding to each reference task link of the task work order of the target task, where the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data, the first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate identification information of the power-consuming equipment and address attribution information of the power-consuming equipment;

[0007] Determine the target risk identification model used for the target task, where the target risk identification model is a verification logic rule corresponding to the pre-set task-related data;

[0008] According to the target risk identification model, task risk data is identified from task-related data, and a risk management plan is generated based on the task risk data. The task risk data is task-related data that exceeds the inspection logic rules. The risk management plan is used to instruct the modification and review of the task work order.

[0009] According to another aspect of the present invention, a marketing business risk management and control device is provided, the device comprising:

[0010] A task-related data acquisition module is used to acquire task-related data corresponding to each reference task link of a task work order of a target task, where the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data, the first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate identification information of the power-consuming equipment and address attribution information of the power-consuming equipment;

[0011] A target risk identification model determination module is used to determine the target risk identification model used for the target task. The target risk identification model is a verification logic rule corresponding to the pre-set task-related data;

[0012] The risk control plan generation module is used to identify task risk data from task-related data according to the target risk identification model, and generate a risk control plan based on the task risk data. The task risk data is task-related data that exceeds the inspection logic rules. The risk control plan is used to instruct the modification and review of the task work order.

[0013] According to another aspect of the present invention, there is provided an electronic device, the electronic device comprising:

[0014] at least one processor; and

[0015] a memory communicatively connected to at least one processor; wherein,

[0016] The memory stores a computer program that can be executed by at least one processor, and the computer program is executed by at least one processor so that the at least one processor can execute the marketing business risk management method of any embodiment of the present invention.

[0017] According to another aspect of the present invention, a computer-readable storage medium is provided, wherein the computer-readable storage medium stores computer instructions, and the computer instructions are used to implement the marketing business risk management method of any embodiment of the present invention when executed by a processor.

[0018] The technical solution of the embodiment of the present invention obtains the task-related data corresponding to each reference task link of the task work order of the target task, the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data. The first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate the identification information of the power-consuming equipment and the address information of the power-consuming equipment. This realizes the acquisition of relevant data inside and outside the power enterprise, expands the breadth and depth of risk identification, improves the accuracy and comprehensiveness of risk identification, and meets the risk management and control needs in the digital transformation period. Requirement: Determine the target risk identification model used for the target task. The target risk identification model is the inspection logic rule corresponding to the pre-set task-related data. By determining the target risk identification model, ensure that the task work order of the target task can perceive the risk in real time at each link of the review process, avoid the cross-expansion and escalation of multiple risks, and reduce the cost of error correction; identify the task risk data from the task-related data according to the target risk identification model, and generate a risk management plan based on the task risk data. The task risk data is the task-related data that exceeds the inspection logic rule. The risk management plan is used to instruct the modification and review of the task work order. By formulating the corresponding risk management plan according to the task risk data, the risk classification and differentiation management can be achieved, which improves the specialization and refinement of risk management.

[0019] It should be understood that the contents described in this section are not intended to identify the key or important features of the embodiments of the present invention, nor are they intended to limit the scope of the present invention. Other features of the present invention will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0021] Figure 1 A flowchart of a marketing business risk management method provided in Embodiment 1 of the present invention;

[0022] Figure 2 A flowchart of a marketing business risk management method provided in Embodiment 2 of the present invention;

[0023] Figure 3 A schematic diagram of the structure of a marketing business risk management and control device provided in Embodiment 3 of the present invention;

[0024] Figure 4 A schematic diagram of the structure of an electronic device for implementing a marketing business risk management method provided in Embodiment 4 of the present invention. DETAILED DESCRIPTION

[0025] In order to enable those skilled in the art to better understand the scheme of the present invention, the technical scheme in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work should fall within the scope of protection of the present invention.

[0026] It should be noted that the terms "first", "second", etc. in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0027] It is understandable that the data involved in this technical solution (including but not limited to the data itself, the acquisition or use of the data) shall comply with the requirements of relevant laws, regulations and relevant provisions.

[0028] Embodiment 1

[0029] Figure 1 This is a flowchart of a marketing business risk management method provided in Example 1 of the present invention. The embodiment of the present invention can be applied to the situation where the risks involved in various links of the review process of the tasks related to the power marketing business are managed and controlled. The method can be executed by a marketing business risk management device, which can be implemented in the form of hardware and / or software and can be configured in an electronic device that implements the marketing business risk management method. Figure 1 As shown, the method includes:

[0030] S101. Obtain task-related data corresponding to each reference task link of the task work order of the target task, where the reference task link is a number of review links involved in the review process of the task work order required for the target task, and the target task is a task related to the power marketing business. The task-related data includes a first type of data and a second type of data. The first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate the identification information of the power-consuming equipment and the address ownership information of the power-consuming equipment.

[0031] In an embodiment of the present invention, the target task refers to the relevant task generated when the power company conducts power marketing business with the power customer. Among them, the power marketing business refers to the power company taking the needs of the power customers as the center, and providing power products and corresponding services that meet the needs of the power customers through marketing strategies and means, so as to achieve the goals of the power company. The task work order refers to the work order related to the power marketing business, covering the power use procedures services such as power customer application for electricity, design and construction, acceptance and power connection. The reference task link refers to the multiple review links involved when the task work order flows according to the process related to the power marketing business, such as data review, task approval, and completion acceptance.

[0032] Task-related data refers to the relevant data involved in each reference task link of the task worksheet of the target task. The first type of data refers to the relevant task-related data contained within the power enterprise, which may include electronic form data recorded in the internal task system of the power enterprise, and various types of attached material data uploaded. The second type of data refers to the relevant task-related data contained outside the power enterprise, which may include the identification information of the power user's power equipment and the address ownership information of the power equipment. Electronic form data refers to the relevant parameters entered into the internal task system of the power enterprise when the task worksheet is in each reference task link of the review process, such as the power user's power consumption, power usage fee, etc. Various types of attached material data refer to the data contained in the material attachments uploaded when the task worksheet is in each reference task link of the review process, such as the stamp in the attachment, the signature of the power user, etc. The identification information of the power equipment refers to the identification of the power equipment used by the power user, such as the equipment number, type, and identity information of the power user. The address ownership information of the power equipment refers to the address ownership of the power equipment used by the power user, such as the property ownership information of the power address to which the power equipment belongs.

[0033] Specifically, when the task work order of the target task related to the power marketing business is circulated in the relevant process, the relevant data involved in each reference task link is obtained, including obtaining the first type of data from the power enterprise and obtaining the second type of data from the outside of the power enterprise, as the task-related data corresponding to the task work order in each reference task link. Among them, the second type of data can be imported from the system of the external organization of the power enterprise to the system within the power enterprise for acquisition.

[0034] As an optional method, obtaining the task-related data corresponding to each reference task link of the task work order of the target task includes the following steps A1-A2:

[0035] Step A1: Query electronic form data from the task system database. The task system database is used to store the corresponding electronic form data entered when the task work order circulates in each reference task link.

[0036] Step A2: Perform image and text recognition on various task attachments associated with the task work order in each reference task link to obtain various attachment material data.

[0037] In the embodiment of the present invention, the task system database refers to the electronic form data entered in each reference task link of the task work order pre-established within the power enterprise for storing the target task, which may include electronic form data entered from the enterprise marketing domain system, metering domain system, production domain system and financial domain system. Various types of task attachments refer to the attachment materials that need to be uploaded to the task work order at each reference task link, which may include paper work forms and scanned documents such as customer information.

[0038] Specifically, the electronic form data is queried from the task system database pre-established by the power enterprise. The various task attachments uploaded in each reference task link of the task work order of the target task are image-recognized to obtain various attachment material data. For example, the electronic form data can be obtained by querying the task system database through SQL; various attachment material data can be identified and extracted through OCR image-recognition technology to create structured data.

[0039] S102: Determine a target risk identification model used for the target task, where the target risk identification model is a pre-set inspection logic rule corresponding to the task-related data.

[0040] In the embodiment of the present invention, the target risk identification model refers to the verification logic rules of the task association data involved in each reference task link of the task work order of the target task pre-established within the power enterprise.

[0041] Specifically, according to the management standards of the task work orders of the target tasks formulated within the power enterprise in each reference task link, the inspection logic rules used for the task-related data involved in each reference task link are determined to form a target risk identification model.

[0042] As an optional method, determining the target risk identification model used for the target task includes the following steps B1-B2:

[0043] Step B1, determine the task management rules involved in the task work order, and based on the task management rules, form a task risk library corresponding to the risk items involved in each task link of the task type. The task management rules are the management standards that the task work order should comply with in each reference task link. The task types include at least one of the following: task types related to the marketing industry expansion and registration field, task types related to the metering management field, task types related to the meter reading and collection management field, task types related to the electricity inspection field and task types related to the customer service field. The task links include at least one of the following: task acceptance link, power supply plan and contract link, completion inspection link and meter installation and power connection link.

[0044] Step B2: According to the task risk library, the risks existing in typical accident characteristics are analyzed and judged to construct algorithm logic rules to form a target risk identification model. Typical accident characteristics are extracted from the analysis results of typical accident cases that have occurred in various risk items in history.

[0045] In the embodiment of the present invention, the task management rules refer to the management standards that the task worksheets of the target tasks formulated by the power enterprise within the enterprise should comply with in each reference task link according to the relevant documents. The task type refers to the relevant type of the field to which the target task belongs. The risk items refer to the specific risks involved in the task worksheet of the target task, such as safety risks, technical risks, or operational risks.

[0046] Marketing business expansion and registration refers to a series of services provided by power companies from application for electricity to actual electricity use after the electricity user puts forward the electricity demand. Metering management refers to the measurement, monitoring and management of electricity consumption to ensure the quality and safety of electricity supply. Reading, verification and collection management refers to the meter reading, accounting, charging and account management of electricity charges, which is related to the economic benefits and service quality of power companies. Electricity inspection refers to the inspection of electricity users' electricity consumption by power companies to ensure the safe and stable operation of the power system and the safety of electricity users. Typical accident characteristics refer to the characteristic information contained in the typical accident cases that have occurred in the history of risk items involved in the task work order of the target task, which is extracted from the analysis results of the case and can include user information, electricity information, meter reading information, metering information, billing information, engineering information, etc.

[0047] Specifically, by comparing the task management rules formulated by the power company, we sort out the different task types of the task work orders of the target tasks and the risk items involved in each task link included in the task types to form a task risk library. Based on the task risk library, according to the analysis results of typical accident cases that have occurred in the history of each risk item, we extract typical accident characteristics, analyze and judge the risks that may exist in the accuracy of electricity price execution, time logic rationality, compliance of supporting materials, and business handling norms, and construct algorithmic logic rules to form a target risk identification model used by the target task.

[0048] S103. Identify task risk data from task-related data according to the target risk identification model, and generate a risk control plan based on the task risk data. The task risk data is task-related data that exceeds the inspection logic rules. The risk control plan is used to instruct the modification and review of the task work order.

[0049] In an embodiment of the present invention, task risk data refers to abnormal data in task-related data that exceeds the inspection logic rules, and the abnormal data may indicate that there is a risk in the task work order of the target task in the corresponding reference task link. For example, if the inspection logic rule is formulated to indicate that the rated voltage of the electricity user is 220V, the actual voltage deviation does not exceed ±10% of the rated voltage, and the actual voltage of the electricity user recorded in the task-related data is 250V, which exceeds the maximum value of the rule of 242V, then this indicates that this part of the data is task risk data. The risk management and control plan is used to modify and re-examine the task risk data involved in the task work order of the target task to reduce possible risk items.

[0050] Specifically, based on the pre-established target risk identification model, the task risk data that exceeds the inspection logic rules is identified from the task association data corresponding to each reference task link in the task work order of the target task. Then, a risk control plan is formed based on the task risk data, and the modification of the task risk data is determined and the corresponding review is conducted after the modification.

[0051] As an optional method, a risk control plan is generated based on the mission risk data, including the following steps C1-C3:

[0052] Step C1: According to the task information involved in the task risk data, the task work order of the target task is intercepted or rolled back to the associated reference task link for correction.

[0053] Step C2: delivering the revised task work order of the target task to the risk review system corresponding to the task risk data, and the risk review system is used to review the revised task risk data.

[0054] Step C3: Transfer the task order of the target task that has passed the review to the next reference task link.

[0055] In the embodiment of the present invention, the task information refers to the information involved in each reference task link of the task work order of the target task. The risk review system refers to a system established within the power enterprise to review the modified task work order of the target task.

[0056] Specifically, according to the task information involved in the task risk data identified by the target risk identification model, determine the reference task link to which the task information belongs, and intercept or roll back the task work order of the target task to the corresponding reference task link for modification. The modified task work order is passed to the corresponding risk review system, so as to determine in the risk review system whether the modified task risk data in the task work order meets the corresponding inspection logic rules. If the modified task risk data meets the inspection logic rules, it means that the modified task risk data has been reviewed and passed, and the task work order can be transferred to the next reference task link.

[0057] For example, if the task risk data involved in the current reference task link is identified in the current reference task link, the task work order needs to be intercepted in the current reference task link for modification and review; if the task risk data involved in the previous reference task link is identified in the current reference task link, the task work order needs to be rolled back to the previous reference task link for modification and review.

[0058] As an option, the task work order of the revised target task is transmitted to the risk review system corresponding to the task risk data, including the following steps D1-D4:

[0059] Step D1: If the task risk data involves operational risk, the task work order of the revised target task is transmitted to the audit risk review system.

[0060] Step D2: If the task risk data involves safety risks, the task work order of the revised target task is transmitted to the safety production supervision risk review system.

[0061] Step D3: If the task risk data involves legal risk, the task work order of the revised target task is transmitted to the legal risk review system.

[0062] Step D4: If the task risk data involves integrity risk, the task work order of the revised target task will be transmitted to the inspection risk review system.

[0063] Specifically, according to the specific risks involved in the task risk data, the revised task work order of the target task is transferred to the corresponding risk review system so that the risk review system can review the task risk data of the corresponding risk and improve the review efficiency. For example, if it involves business risk, it is transferred to the audit risk review system; if it involves safety risk, it is transferred to the safety production supervision risk review system; if it involves legal risk, it is transferred to the legal risk review system; if it involves integrity risk, it is transferred to the inspection risk review system.

[0064] As an optional option, the reference task link at least includes the archiving link; accordingly, when the task work order of the target task is transferred to the archiving link, the target risk identification model and the task model are optimized according to the risk management plan. The task model is a risk task process determined after statistics on the type and frequency of task risk data.

[0065] In the embodiment of the present invention, the archiving link refers to the final task link of the task worksheets of different task types in each reference task link, marking the end of the review process of the task worksheet and the archiving of the task worksheet. The task model refers to the risk task process composed of the risk task links existing in each reference task link of the task worksheet of the target task.

[0066] Specifically, when the task order of the target task is transferred to the archiving link for archiving, the target risk identification model and the task model are optimized according to the risk control plan that may be generated by the task order of the target task in each reference task link, so as to adjust the target risk identification model, improve the robustness of risk identification, and improve the task model to avoid the recurrence of similar risks from the root.

[0067] For example, the inspection logic rules of the target risk identification model can be modified and optimized according to the invalid task risk data involved in the risk management plan. The optimization of the target risk identification model can also be based on the changes in the task management details, so as to modify and optimize the inspection logic rules of the target risk identification model accordingly. The task model optimization is to improve and optimize the risk task process management involved according to the statistical results of the risk types and frequencies of the task work orders of the target tasks in each reference task link.

[0068] The technical solution of the embodiment of the present invention obtains the task-related data corresponding to each reference task link of the task work order of the target task, the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data. The first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate the identification information of the power-consuming equipment and the address information of the power-consuming equipment. This realizes the acquisition of relevant data inside and outside the power enterprise, expands the breadth and depth of risk identification, improves the accuracy and comprehensiveness of risk identification, and meets the risk management and control needs in the digital transformation period. Requirement: Determine the target risk identification model used for the target task. The target risk identification model is the inspection logic rule corresponding to the pre-set task-related data. By determining the target risk identification model, ensure that the task work order of the target task can perceive the risk in real time at each link of the review process, avoid the cross-expansion and escalation of multiple risks, and reduce the cost of error correction; identify the task risk data from the task-related data according to the target risk identification model, and generate a risk management plan based on the task risk data. The task risk data is the task-related data that exceeds the inspection logic rule. The risk management plan is used to instruct the modification and review of the task work order. By formulating the corresponding risk management plan according to the task risk data, the risk classification and differentiation management can be achieved, which improves the specialization and refinement of risk management.

[0069] Embodiment 2

[0070] Figure 2 This is a flow chart of a marketing business risk management method provided in Example 2 of the present invention. Figure 2 As shown, the method includes:

[0071] S201, start the task work order review process of the target task.

[0072] Specifically, if the electricity user applies for a target task related to the power marketing business in the power enterprise's system, or the power enterprise proactively establishes a target task related to the power marketing business, the task work order review process for the target task is initiated.

[0073] S202. The task work order circulates in each reference task link, enters the electronic form data of the current reference task link, and uploads the scanned files of various attachment materials.

[0074] S203: Obtain task-related data corresponding to the task work order of the target task in the current reference task link.

[0075] S204: Determine the target risk identification model used for the target task, and identify the acquired task-related data to obtain task risk data.

[0076] S205: Determine whether there is task risk data. If there is task risk data, execute S206, otherwise execute S207.

[0077] S206. Generate a risk management plan based on the task risk data.

[0078] S207: Determine whether the task work order review process is completed. If the review process is completed, execute S208, otherwise execute S202.

[0079] Specifically, whether the task work order review process is completed can be determined by determining whether the current reference task link is an archive link. If the current reference task link is an archive link, it means that the task work order review process is completed.

[0080] S208. Optimize the target risk identification model and task model according to the risk management and control plan.

[0081] The technical solution of the embodiment of the present invention is that when the task work order of the target task starts the audit process, the task-related data of each reference task link in the audit process is obtained to expand the breadth and depth of risk identification and improve the comprehensiveness of risk identification; the task risk data is identified through a pre-established target risk identification model, thereby realizing real-time perception of risks in each reference task link and avoiding the intersection of risks in different links; risk management and control plans are generated based on task risk data, thereby realizing the formulation of corresponding management and control plans for different risks, thereby improving the efficiency and flexibility of risk management and control.

[0082] Embodiment 3

[0083] Figure 3 This is a schematic diagram of the structure of a marketing business risk management device provided in the third embodiment of the present invention. The embodiment of the present invention can be applied to the situation where the risks involved in various links of the review process of tasks related to power marketing business are managed and controlled. The device can be implemented in the form of hardware and / or software, and can be configured in an electronic device that implements the marketing business risk management method. Figure 3 As shown, the device comprises:

[0084] The task-related data acquisition module 301 is used to acquire the task-related data corresponding to each reference task link of the task work order of the target task, where the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data, the first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate the identification information of the power-consuming equipment and the address attribution information of the power-consuming equipment;

[0085] The target risk identification model determination module 302 is used to determine the target risk identification model used for the target task. The target risk identification model is a verification logic rule corresponding to the preset task association data.

[0086] The risk control plan generation module 303 is used to identify task risk data from task-related data according to the target risk identification model, and generate a risk control plan based on the task risk data. The task risk data is task-related data that exceeds the inspection logic rules. The risk control plan is used to instruct the modification and review of the task work order.

[0087] As an option, the task-related data acquisition module 301 includes:

[0088] The first acquisition submodule is used to query the electronic form data from the task system database, and the task system database is used to store the corresponding electronic form data entered when the task work order circulates in each reference task link;

[0089] The second acquisition submodule is used to perform image and text recognition on various task attachments associated with the task work order in each reference task link to obtain various attachment material data.

[0090] As an optional method, determine the target risk identification model used for the target task, including:

[0091] Determine the task management rules involved in the task work order, and form a task risk library corresponding to the risk items involved in each task link of the task type based on the task management rules. The task management rules are the management standards that the task work order should comply with in each reference task link. The task types include at least one of the following: task types related to the marketing industry expansion and registration field, task types related to the metering management field, task types related to the reading and verification management field, task types related to the power inspection field, and task types related to the customer service field. The task links include at least one of the following: task acceptance link, power supply plan and contract link, completion inspection link, and meter installation and power connection link;

[0092] According to the task risk library, the risks existing in typical accident characteristics are analyzed and judged to construct algorithm logic rules to form a target risk identification model. Typical accident characteristics are extracted from the analysis results of typical accident cases that have occurred in various risk items in history.

[0093] As an optional method, generate risk control solutions based on mission risk data, including:

[0094] According to the task information involved in the task risk data, the task work order of the target task is intercepted or rolled back to the associated reference task link for correction;

[0095] The task work order of the revised target task is transferred to the risk review system corresponding to the task risk data. The risk review system is used to review the revised task risk data.

[0096] The task work order of the target task that has passed the review will be transferred to the next reference task link.

[0097] As an option, the task work order of the revised target task is transmitted to the risk review system corresponding to the task risk data, including:

[0098] If the task risk data involves operational risk, the revised task work order of the target task will be transferred to the audit risk review system;

[0099] If the task risk data involves safety risks, the task work order of the revised target task will be transferred to the safety production supervision risk review system;

[0100] If the task risk data involves legal risk, the revised task work order of the target task will be transferred to the legal risk review system;

[0101] If the task risk data involves integrity risk, the task work order of the revised target task will be passed to the inspection risk review system.

[0102] As an optional option, the reference task link at least includes the archiving link; accordingly, when the task work order of the target task is transferred to the archiving link, the target risk identification model and the task model are optimized according to the risk management plan. The task model is a risk task process determined after statistics on the type and frequency of task risk data.

[0103] The technical solution of the embodiment of the present invention obtains the task-related data corresponding to each reference task link of the task work order of the target task, the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data. The first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate the identification information of the power-consuming equipment and the address information of the power-consuming equipment. This realizes the acquisition of relevant data inside and outside the power enterprise, expands the breadth and depth of risk identification, improves the accuracy and comprehensiveness of risk identification, and meets the risk management and control needs in the digital transformation period. Requirement: Determine the target risk identification model used for the target task. The target risk identification model is the inspection logic rule corresponding to the pre-set task-related data. By determining the target risk identification model, ensure that the task work order of the target task can perceive the risk in real time at each link of the review process, avoid the cross-expansion and escalation of multiple risks, and reduce the cost of error correction; identify the task risk data from the task-related data according to the target risk identification model, and generate a risk management plan based on the task risk data. The task risk data is the task-related data that exceeds the inspection logic rule. The risk management plan is used to instruct the modification and review of the task work order. By formulating the corresponding risk management plan according to the task risk data, the risk classification and differentiation management can be achieved, which improves the specialization and refinement of risk management.

[0104] The marketing business risk control device provided in the embodiment of the present invention can execute the marketing business risk control method provided in any embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.

[0105] Embodiment 4

[0106] Figure 4 A schematic diagram of the structure of an electronic device for implementing a marketing business risk management method provided in Example 4 of the present invention. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workbenches, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices (such as helmets, glasses, watches, etc.) and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the present invention described and / or required herein.

[0107] like Figure 4As shown, the electronic device 10 includes at least one processor 11, and a memory connected to the at least one processor 11, such as a read-only memory (ROM) 12, a random access memory (RAM) 13, etc., wherein the memory stores a computer program that can be executed by at least one processor, and the processor 11 can perform various appropriate actions and processes according to the computer program stored in the read-only memory (ROM) 12 or the computer program loaded from the storage unit 18 to the random access memory (RAM) 13. In the RAM 13, various programs and data required for the operation of the electronic device 10 can also be stored. The processor 11, the ROM 12, and the RAM 13 are connected to each other through a bus 14. An input / output (I / O) interface 15 is also connected to the bus 14.

[0108] A number of components in the electronic device 10 are connected to the I / O interface 15, including: an input unit 16, such as a keyboard, a mouse, etc.; an output unit 17, such as various types of displays, speakers, etc.; a storage unit 18, such as a disk, an optical disk, etc.; and a communication unit 19, such as a network card, a modem, a wireless communication transceiver, etc. The communication unit 19 allows the electronic device 10 to exchange information / data with other devices through a computer network such as the Internet and / or various telecommunication networks.

[0109] The processor 11 may be a variety of general and / or special processing components with processing and computing capabilities. Some examples of the processor 11 include, but are not limited to, a central processing unit (CPU), a graphics processing unit (GPU), various special artificial intelligence (AI) computing chips, various processors running machine learning model algorithms, a digital signal processor (DSP), and any appropriate processor, controller, microcontroller, etc. The processor 11 executes the various methods and processes described above, such as the marketing business risk management method.

[0110] In some embodiments, the marketing business risk management method may be implemented as a computer program, which is tangibly contained in a computer-readable storage medium, such as a storage unit 18. In some embodiments, part or all of the computer program may be loaded and / or installed on the electronic device 10 via the ROM 12 and / or the communication unit 19. When the computer program is loaded into the RAM 13 and executed by the processor 11, one or more steps of the marketing business risk management method described above may be performed. Alternatively, in other embodiments, the processor 11 may be configured to execute the marketing business risk management method in any other appropriate manner (e.g., by means of firmware).

[0111] Various implementations of the systems and techniques described above herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various implementations can include: being implemented in one or more computer programs that can be executed and / or interpreted on a programmable system including at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.

[0112] Computer programs for implementing the methods of the present invention may be written in any combination of one or more programming languages. These computer programs may be provided to a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing device, so that when the computer program is executed by the processor, the functions / operations specified in the flow chart and / or block diagram are implemented. The computer program may be executed entirely on the machine, partially on the machine, partially on the machine and partially on a remote machine as a stand-alone software package, or entirely on a remote machine or server.

[0113] In the context of the present invention, a computer-readable storage medium may be a tangible medium that may contain or store a computer program for use by or in combination with an instruction execution system, device or equipment. A computer-readable storage medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices or equipment, or any suitable combination of the foregoing. Alternatively, a computer-readable storage medium may be a machine-readable signal medium. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0114] To provide interaction with a user, the systems and techniques described herein may be implemented on an electronic device having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and a pointing device (e.g., a mouse or trackball) through which the user can provide input to the electronic device. Other types of devices may also be used to provide interaction with the user; for example, the feedback provided to the user may be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form (including acoustic input, voice input, or tactile input).

[0115] The systems and techniques described herein may be implemented in a computing system that includes backend components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes frontend components (e.g., a user computer with a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such backend components, middleware components, or frontend components. The components of the system may be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), a blockchain network, and the Internet.

[0116] A computing system may include a client and a server. The client and the server are generally remote from each other and usually interact through a communication network. The client and server relationship is generated by computer programs running on the corresponding computers and having a client-server relationship with each other. The server may be a cloud server, also known as a cloud computing server or cloud host, which is a host product in the cloud computing service system to solve the defects of difficult management and weak business scalability in traditional physical hosts and VPS services.

[0117] It should be understood that the various forms of processes shown above can be used to reorder, add or delete steps. For example, the steps described in the present invention can be executed in parallel, sequentially or in different orders, as long as the desired results of the technical solution of the present invention can be achieved, and this document does not limit this.

[0118] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions can be made according to design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. A marketing business risk management method, characterized in that: The method comprises: Obtaining task-related data corresponding to each reference task link of a task work order of a target task, wherein the reference task links are several review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data, wherein the first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate identification information of an electric device and address attribution information of the electric device; Determine a target risk identification model used for the target task, wherein the target risk identification model is a pre-set inspection logic rule corresponding to the task-related data; According to the target risk identification model, task risk data is identified from the task-related data, and a risk management plan is generated based on the task risk data. The task risk data is task-related data that exceeds the inspection logic rules, and the risk management plan is used to instruct the task work order to be modified and reviewed.

2. The method according to claim 1, characterized in that Obtain the task-related data corresponding to each reference task link of the task work order of the target task, including: Querying the electronic form data from a task system database, wherein the task system database is used to store the corresponding electronic form data entered when the task work order is circulated in each reference task link; Graphic and text recognition is performed on various task attachments associated with the task work order in each reference task link to obtain the various attachment material data.

3. The method according to claim 1, characterized in that Determine the target risk identification model used for the target task, including: Determine the task management rules involved in the task worksheet, and form a task risk library corresponding to the risk items involved in each task link of the task type based on the task management rules. The task management rules are the management standards that the task worksheet should comply with in each reference task link. The task type includes at least one of the following: task types related to the marketing industry expansion and registration field, task types related to the metering management field, task types related to the meter reading and collection management field, task types related to the power consumption inspection field, and task types related to the customer service field. The task links include at least one of the following: task acceptance link, power supply plan and contract link, completion inspection link, and meter installation and power connection link; According to the task risk library, the risks existing in typical accident characteristics are analyzed and judged to construct algorithm logic rules to form the target risk identification model. The typical accident characteristics are extracted from the analysis results of typical accident cases that have occurred in the history of various risk items.

4. The method according to claim 1, characterized in that: Generate risk management plans based on mission risk data, including: According to the task information involved in the task risk data, the task work order of the target task is intercepted or rolled back to the associated reference task link for correction; The modified task work order of the target task is transmitted to the risk review system corresponding to the task risk data, and the risk review system is used to review the modified task risk data; The task work order of the target task that has been reviewed and approved will be transferred to the next reference task link.

5. The method according to claim 4, characterized in that The modified task work order of the target task is transmitted to the risk review system corresponding to the task risk data, including: If the task risk data involves operational risk, the revised task work order of the target task is transmitted to the audit risk review system; If the task risk data involves safety risks, the revised task work order of the target task is transmitted to the safety production supervision risk review system; If the task risk data involves legal risk, the revised task work order of the target task is transmitted to the legal risk review system; If the task risk data involves integrity risk, the revised task work order of the target task will be transmitted to the inspection risk review system.

6. The method according to claim 1, characterized in that The reference task link at least includes an archiving link; Correspondingly, when the task work order of the target task is transferred to the archiving stage, the target risk identification model and the task model are optimized according to the risk management plan. The task model is a risk task process determined after statistics on the type and frequency of occurrence of the task risk data.

7. A marketing business risk management and control device, characterized in that: The device comprises: A task-related data acquisition module is used to acquire task-related data corresponding to each reference task link of a task work order of a target task, wherein the reference task link is a number of review links involved in the review process of the task work order required for the target task, the target task is a task related to the power marketing business, and the task-related data includes a first type of data and a second type of data, wherein the first type of data includes electronic form data and various attachment material data related to the power marketing business, and the second type of data is used to indicate identification information of an electric device and address attribution information of the electric device; A target risk identification model determination module is used to determine the target risk identification model used for the target task, wherein the target risk identification model is a pre-set verification logic rule corresponding to the task-related data; A risk management and control plan generation module is used to identify task risk data from task-related data according to a target risk identification model, and generate a risk management and control plan based on the task risk data. The task risk data is task-related data that exceeds the inspection logic rules. The risk management and control plan is used to instruct the modification and review of the task work order.

8. The device according to claim 7, characterized in that The task-related data acquisition module includes: A first acquisition submodule is used to query the electronic form data from a task system database, where the task system database is used to store the corresponding electronic form data entered when the task work order circulates in each reference task link; The second acquisition submodule is used to perform image and text recognition on various task attachments associated with the task work order in each reference task link to obtain the various attachment material data.

9. An electronic device, characterized in that: The electronic device comprises: at least one processor; and a memory communicatively connected to the at least one processor; wherein, The memory stores a computer program that can be executed by the at least one processor, and the computer program is executed by the at least one processor so that the at least one processor can execute the marketing business risk management method described in any one of claims 1-6.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer instructions, and the computer instructions are used to enable a processor to implement the marketing business risk management method according to any one of claims 1 to 6 when executed.

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