Intelligent work management system

Abstract

The invention discloses an intelligent work management system, which belongs to the technical field of enterprise operation management and comprises a work task module, a dispatching deployment module, an execution module, an inspection module, a result module and a summary analysis module which are accessed and participated according to user roles and permissions. According to the intelligent work management system, personnel at all levels can perform their own functions and complete own work according to responsibilities, work division is clear, the work error rate is low, efficiency is high, access and participation are traceable, tracing is convenient, work omission and repeated execution are prevented, a work result and a work task are convenient to compare, a work process is convenient to clear, and work efficiency is improved. A basis is provided for next-step work arrangement, the fact that the events have targets and results is achieved, and technical support is provided for work management of some large and medium-sized enterprises.

Description

Technical Field

[0001] The invention belongs to the technical field of enterprise operation management, and specifically discloses an intelligent work management system. Background Art

[0002] Some large enterprises generally have a large number of employees, with complex personnel composition, complicated work content and diverse sources of work. It is easy to make mistakes if only manual work is used to summarize, deploy, check and analyze work results. For example, work tasks are missed, missed, or the same work tasks are assigned to different executors for repeated execution, making it difficult to count and analyze work results. The entire work management process is "traceless" and cannot be traced, which leads to shirking of responsibility or inability to find the corresponding responsible person after problems occur, thus bringing the work of the enterprise to a standstill and making it difficult to carry out the work of the enterprise. Summary of the invention

[0003] The technical problem to be solved by the present invention is to propose an intelligent work management system to improve the work management of enterprises and achieve "everything has a goal and everything has a result" in view of the problem that the existing technology is restricted by human factors, resulting in many errors in enterprise work management and the inability to trace responsibilities.

[0004] In order to solve the above technical problems, the present invention provides an intelligent work management system, including access and participation according to user roles and permissions:

[0005] The work task section organizes them into corresponding work tasks according to their source and nature;

[0006] The dispatch and deployment section dispatches and deploys work tasks according to requirements or goals;

[0007] The execution section executes the assigned work tasks and submits the execution results;

[0008] Check the submitted execution results and record the results;

[0009] Results section, to make feedback reports or marks based on the inspection results;

[0010] The summary and analysis section summarizes the work execution status, work results, work inspection status and work feedback and conducts quantitative analysis of the data.

[0011] As a further description of the above technical solution, the sources of the work tasks are: established goals, established plans, communications, messages, offline conversations or business system allocations.

[0012] As a further description of the above technical solution, the work tasks are displayed in the form of: messages, to-do lists or work lists.

[0013] As a further description of the above technical solution, deployment on demand includes task dispatching according to the task form and clear specific requirements, intelligent dispatching automatically by the system according to the work plan and workflow, dispatching through message communication or dispatching through notification.

[0014] As a further description of the above technical solution, the work is executed in the following ways: offline execution and feedback, message communication, entrustment or approval.

[0015] As a further description of the above technical solution, the inspection results are recorded in the form of evaluation or points.

[0016] As a further description of the above technical solution, the content of the feedback report includes: work completion status, achievements, working hours and work status.

[0017] The person responsible for collecting work tasks (usually middle and senior leaders) summarizes and classifies work tasks from various sources in the work task section. Other people or systems with access rights can assign and deploy the tasks according to work requirements or work goals based on the content of the organized work tasks, and mark them in the deployment section. The marking content may include work content, work goals, executors, etc.; after receiving the assigned work, the executors can perform offline execution and feedback, communicate messages, entrust or approve according to the work content, and submit the execution results; the inspectors check the execution results, record the inspection results and compare them with the dispatch information in the deployment section, and mark the completion status of the work to avoid repeated or missed dispatch of work tasks; the inspectors are also required to make report feedback or mark the results of the work inspection to facilitate a clear understanding of the work progress and existing problems, and provide a basis for the next work arrangement; the work execution status, work results status, work inspection status and work feedback status can also be summarized and the data quantified for subsequent work efficiency analysis.

[0018] In summary, due to the adoption of the above technical solution, the beneficial effects of the present invention are:

[0019] The intelligent work management system of the present invention can enable personnel at all levels to perform their duties, focus on completing their own work, have clear job responsibilities, and achieve "one person for one job", with low work error rate and high efficiency; and there are traces of visits and participation, which is easy to trace and prevent work omissions and duplication; it is convenient to compare work results with work tasks, which is easy to clarify the work progress and provide a basis for the next work arrangement; it is able to summarize and quantify the data of work execution, work results, work inspections and work feedback, so as to facilitate subsequent quantitative analysis of work efficiency.

[0020] The intelligent work management system of the present invention achieves "everything has a goal and everything has a result", providing technical support for the work management of some large and medium-sized enterprises. BRIEF DESCRIPTION OF THE DRAWINGS

[0021] Figure 1 It is a system block diagram of the intelligent work management system of the present invention. DETAILED DESCRIPTION

[0022] The present invention will be further described below in conjunction with the accompanying drawings and specific embodiments.

[0023] An intelligent work management system, such as Figure 1 As shown, including access and participation based on user roles and permissions:

[0024] The work task section organizes them into corresponding work tasks according to their source and nature;

[0025] The dispatch and deployment section dispatches and deploys work tasks according to work requirements or work goals;

[0026] The execution section executes the assigned work tasks and submits the execution results;

[0027] Check the submitted execution results and record the results;

[0028] Results section, to make feedback reports or marks based on the inspection results;

[0029] The summary and analysis section summarizes the work execution status, work results, work inspection status and work feedback and conducts quantitative analysis of the data.

[0030] Among the above six sections, the emphasis is on "everything has a goal and everything has a result". The following is a detailed introduction to these six sections:

[0031] (1) Work Task Section:

[0032] "Everything has a goal" is one of the key contents of work management. The work task section manages all work tasks. The source of work is the source of work, including established goals, established tasks, messages, offline communication or business system allocation, etc. The display form of work tasks includes messages, to-do lists or work lists, etc.

[0033] (2) Distribution and deployment section:

[0034] After "everything has a goal", whether everything is implemented or not needs to be completed in the dispatch and deployment section. Dispatching and deployment are divided into deployment according to requirements and deployment according to goals. Deployment according to requirements is to deploy work tasks according to the details of work requirements, including task dispatching according to the task form and clear specific requirements, intelligent dispatching automatically by the system according to the work plan and work flow, dispatching through message communication or through notifications. The specific requirements include work content, executors, duration, completion standards, etc.; deployment according to goals means that the executors work independently according to the target content, and the quality of the work is determined through quantitative analysis of the work, so as to achieve the effect of "ruling by doing nothing".

[0035] (3) Execution section:

[0036] The process of work execution is regulated by organizational documents such as work requirements and job instructions within the organization. The work processes and work contents specified in these documents can be imported into the system. The system's workflows, reminders and other online automation tools assist executors in completing their work in accordance with standard requirements. The ways of work execution include: action, message communication, entrustment or approval. Action refers to the actual offline work execution and the automatic feedback of execution records through IoT devices. Executors can execute their work through the processes set up by the system; message communication refers to thematic message communication around the work during the work execution process; entrustment refers to entrusting or transferring others to execute; approval refers to the content of the work that requires approval from the leader, and the approval process must be executed.

[0037] (4) Inspection panel:

[0038] Inspection is the testing link of work. Work management focuses on "everything has a goal, everything has a result", but "the effect of everything execution" is also something that needs attention. Therefore, it is necessary to inspect the work execution process and the work execution results, and evaluate and record the inspection results. The evaluation records can be divided into detailed work evaluation and periodic summary evaluation. The inspection results can also be recorded in the form of points, which can be divided into point application and point delivery.

[0039] (5) Results section:

[0040] "Everything has results" is the second key content of work management. The results of work are mainly reflected through work feedback. Work feedback can be in the form of report feedback and simple marking. The content of report feedback varies according to different job positions, mainly feedback on the completed content, achievements, working time, and work status of the work; simple marking is to mark the results of work through simple operations.

[0041] (6) Summary analysis:

[0042] The work execution status, work inspection status, work results status, evaluation and points in the work management process will eventually be summarized and the work data will be quantitatively analyzed through the comprehensive analysis section to facilitate subsequent work efficiency analysis.

[0043] In actual enterprise work management, staff members with different positions and roles participate in different work sections. Everyone performs their duties and collaborates to complete various tasks according to organizational rules and target requirements. The following is an introduction based on actual conditions:

[0044] Table 1 Work sections in which each role is involved

[0045]

[0046] Table 1 shows an example of work sections in which various roles within the enterprise participate. According to the content of Table 1, the top leader is concerned about whether the work is implemented, whether there is feedback, and what the results are; senior leaders implement the work spirit of the top leader, set plans, deploy work, check key work, and check the execution of work; middle-level leaders are responsible for the formulation and deployment of work plans, the execution and inspection of work, and the review of work execution; executives complete various tasks according to personal work requirements, and record, feedback, and evaluate, and at the same time, they must make periodic reports and review their personal work status; quality managers or quality management systems summarize and count the execution and results of work and conduct quantitative data analysis. In this way, each role has a clear division of duties, supervises each other, avoids omissions and duplications in work, and greatly improves work efficiency.

[0047] The above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit them. A person skilled in the art should understand that the technical solutions described in the above embodiments may still be modified, or some of the technical features may be replaced by equivalents. However, these modifications or replacements will not cause the essence of the corresponding technical solutions to deviate from the protection scope of the present invention.

Claims

1. An intelligent work management system, characterized in that: This includes access and participation based on user roles and permissions: The work task section organizes them into corresponding work tasks according to their source and nature; The dispatch and deployment section is used to dispatch and deploy work tasks; The execution section executes the assigned work tasks and submits the execution results; Check the submitted execution results and record the results; Results section, to provide feedback reports or simple markings based on the inspection results; The summary and analysis section summarizes the work execution status, work results, work inspection status and work feedback and conducts quantitative analysis of the data.

2. The intelligent work management system according to claim 1, characterized in that: The sources mentioned are: established goals, established plans, communications, messages, offline conversations or business system allocations.

3. The intelligent work management system according to claim 1, characterized in that: The work tasks are displayed in the form of: messages, to-do lists or work lists.

4. The intelligent work management system according to claim 1, characterized in that: The dispatch deployment is deployment according to requirements or deployment according to targets.

5. The intelligent work management system as claimed in claim 4, characterized in that: The on-demand deployment includes task dispatching, intelligent dispatching, message dispatching or notification dispatching.

6. The intelligent work management system according to claim 1, characterized in that: The work is executed in the following ways: offline execution feedback, message communication, entrustment or approval.

7. The intelligent work management system according to claim 1, characterized in that: The inspection results are recorded as evaluations or points.

8. The intelligent work management system according to claim 1, characterized in that: The content of the feedback report includes: work completion status, deliverables, working hours and work status.

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