A method for PC client to control IP phone dialing through IMS

Abstract

The invention discloses a method and a system of a PC client for controlling IP telephone dialing through IMS. The method comprises the steps of dialing to call a calling IP telephone associated with a calling client by the calling client; hooking off after the calling IP telephone is put through, and establishing a conversation between the calling IP telephone and the calling client; sending a Refer signaling from the calling client to the calling IP telephone, wherein the information head Refer-to comprises a telephone number to be dialed; sending a request for a conservation with a called IP telephone from the calling IP telephone to an IMS system; and after the called IP telephone is put through, realizing the conservation between the calling IP telephone and the called IP telephone. The user can control the IP telephone at the same work position for dialing only by clicking on a client software interface of a PC (Personal Computer) through a mouse and can wait for talking with the opposite side only by picking up the microphone of the IP telephone rather than pressing any digital key and carrying out other operations on an IP telephone panel.

Description

technical field [0001] The invention relates to the field of IP telephone dialing controlled by a client on a PC through an IMS, in particular to the technology of controlling the dialing of an IP telephone on the same station by a client software on a user's PC through an IMS. Background technique [0002] With the development of the grid company's smart grid construction, IMS has gradually become the core technology of the next-generation network, and various IP phone products based on IMS are also continuously promoted to the office desktops of users at all levels. In addition to realizing the convenience brought by new technologies and new products, enterprise employees still face many problems: [0003] (1) The management of corporate address books for tens of thousands of employees is still a difficult problem for IP phone users. Even the most intelligent IP phone cannot conveniently and quickly maintain the corporate address book in the IP phone system, let alone upd...

AI Technical Summary

Problems solved by technology

Even the most intelligent IP phone cannot conveniently and quickly maintain the corporate address book in the IP phone system, let alone update it in time according to changes in enterprise employee information, so incomplete and inaccurate corporate user address book information will be lost Constantly causing trouble and distress to users, this has also become the biggest pain point of IP phones as working phones in power companies

[0004] (2) Limited screens and panels concentrate all functions and operations of IP phones, making it inconvenient for enterprise staff and users to learn and use

Ease of use is an important feature of most electronic products. Small interfaces, abstract buttons, complicated menus, and professional terms are all obstacles that restrict users from using IP phones, especially for people who are slow to accept new knowledge and new things. , even more daunting, many functions have never been used even once

[0005] (3) Existing IP phones cannot accurately present the status of users

Neither the analog phone nor the smart IP phone can show the status of the user. It cannot reflect whether the user is currently able to make a call or whether it is convenient to call. You can only try to make a call. It is very inconvenient to judge the status by busy tone, hang up or no answer.

[0006] (4) The current IP telephone function is self-contained and cannot be easily integrated with other office systems such as messages and emails on the PC while making calls

At present, many IP phone products use intelligent operating systems, which have functions such as calendar, email, instant message, and file services. However, the user's office environment is still a PC, and these functions and products cannot be based on IP phones.

In the absence of a keyboard, mouse, and large screen, it is difficult for a smart IP phone to become an efficient office desktop system

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