Digital management system for group tours for the elderly

By designing a digital management system for group tours for the elderly, the shortcomings of the existing system in health management, itinerary arrangement and service quality assessment have been solved, timely discovery and response to the elderly’s health problems have been achieved, flexible and personalized itinerary has been generated, and high-quality service experience has been ensured.

CN119338419BActive Publication Date: 2025-03-07MEET BEAUTIFUL CULTURE & TOURISM TECHNOLOGY GROUP CO LTD
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Patent Information

Application Number
CN202411864332.4
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2024-12-18
Publication Date
2025-03-07
Estimated Expiration
2044-12-18

AI Technical Summary

Technical Problem

The existing elderly group tour management system has systematic and targeted problems in health management, itinerary arrangement and service quality assessment, resulting in untimely discovery of health problems for the elderly during the travel process, inflexible itinerary arrangement, and difficult to guarantee service quality.

Method used

A digital management system for group tours for elderly people was designed, which stored and dynamically monitored the health data of elderly tourists, monitored weather, traffic and tourist flow data in real time, generated personalized itinerary arrangements, and collected feedback data from multiple links for service quality evaluation and improvement.

Benefits of technology

It realizes timely discovery and response to the health problems of the elderly, generates flexible and personalized itinerary, ensures that the elderly can obtain high-quality service experience in each group tour, and solves the shortcomings of the existing system.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention discloses a digital management system for group tours for the elderly, and relates to the technical field of tourism management. The main scheme is: a user information management module stores historical health data and calculates historical health indexes, a health monitoring module monitors health data in real time to obtain a real-time health index, an alarm module triggers an alarm to notify relevant personnel based on a comparison result between the index and a threshold set, an itinerary customization module calculates a multivariate dynamic itinerary index in combination with weather, traffic, crowd flow data and a health index to generate an itinerary arrangement, an intelligent management module arranges food and lodging based on the historical health index, selects transportation tools based on the multivariate dynamic itinerary index and path planning, a service evaluation and feedback module collects feedback from tourists to obtain a score and calculates a satisfaction evaluation value, and a service improvement module generates a service improvement report based on a comparison result between a satisfaction evaluation value and a threshold set, thereby continuously improving service quality and providing a safe, comfortable and personalized group tour experience for the elderly.
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Citation Information

Patent Citations

  • Real-time recommendation method for self-help travel of old people in tourism website

    CN104978700A

  • Nursing management system and method, computer storage medium and electronic equipment

    CN112258163A