Integrated collaborative management method and system for immigrant business indoor and outdoor work

Abstract

The invention discloses an immigrant business indoor and outdoor integrated collaborative management method and system, and relates to the technical field of hydropower immigrant businesses, and the method comprises the steps: customizing a questionnaire at a desktop end, issuing the questionnaire, selecting a survey sample for registration, and carrying out the statistical analysis at the desktop end, and generating a report; the mobile terminal downloads sample data according to the published questionnaire, provides an online data investigation mode and an offline data investigation mode for data investigation, and automatically checks and synchronizes data investigation results; and carrying out information query at the self-service terminal. According to the method and the system, the requirements of specific business scenes are met, the pertinence and the practicability of the system are improved, seamless joint and integrated cooperative work of indoor and outdoor work processes are realized through carding optimization and digital transformation of the business processes, the time and errors of information transmission are reduced, the working efficiency is improved, and the risk of human errors is also reduced.

Description

Technical Field

[0001] The present invention relates to the technical field of hydropower resettlement business, and in particular to an integrated collaborative management method and system for internal and external operations of resettlement business. Background Art

[0002] With the continuous advancement of hydropower project construction, hydropower resettlement business is facing more and more challenges. Especially in dealing with large amounts of sample data and field survey materials, traditional management methods mostly rely on manual operations, with problems such as scattered information, cumbersome processes, low efficiency and prone to errors, which cannot meet the needs of modern hydropower resettlement work.

[0003] Information collection is inefficient and inaccurate: Traditional methods of collecting hydropower resettlement information often rely on paper documents and manual records, which are inefficient, error-prone, and prone to loss of spatial features and poor intuitiveness, and are not conducive to rapid processing and sharing of information. It is necessary to improve the efficiency and reliability of data entry to ensure the comprehensiveness and accuracy of data.

[0004] Difficulty in collaboration between field and office: Field personnel are responsible for collecting on-site data, while office personnel are responsible for data processing and analysis. In the traditional way, there are often obstacles in information exchange and collaborative work between the two, resulting in low work efficiency. It is necessary to solve the problems of repeated workload, information omissions, and contradictions in the connection between field and office under the traditional model.

[0005] Data security and backup issues: During the data collection and processing process, traditional methods often fail to perform timely backup and rapid recovery of data, and fail to guarantee data security and integrity. Summary of the invention

[0006] In view of the above-mentioned problems, the present invention is proposed.

[0007] Therefore, the problem to be solved by the present invention is: how to solve the problems of the existing methods, such as scattered information, complicated procedures, low efficiency and easy errors.

[0008] In order to solve the above technical problems, the present invention provides the following technical solutions: an integrated collaborative management method for internal and external immigration business, including customizing and publishing questionnaires on the desktop, selecting survey samples for registration, performing statistical analysis and generating reports on the desktop; downloading sample data on the mobile terminal according to the published questionnaire, providing online and offline data survey modes for data survey, automatically checking the data survey results and synchronizing the data; and performing information query on the self-service terminal.

[0009] As a preferred solution of the integrated collaborative management method for internal and external operations of immigration business described in the present invention, the questionnaire includes allowing users to generate customized questionnaires, including the structure and content of the customized questionnaires; data validation rules are embedded in the generated questionnaires, and a one-click publishing function for the questionnaires is provided, and the successfully published questionnaires are used for on-site data collection; the questionnaires include an immigrant household status table, an immigrant family land status table, an immigrant family housing status table, an immigrant family income status table and an immigrant family expenditure status table.

[0010] As a preferred solution of the integrated collaborative management method of internal and external immigration business described in the present invention, the selection of survey samples for registration includes providing single and batch sample registration functions, and associating sample information with survey data; sample information mainly includes the name of the head of household, the head of household’s ID number, sample number, sample type, administrative area of ​​the place of migration, administrative area of ​​the place of migration, major professional category, survey scope, relocation resettlement method and production resettlement method.

[0011] As a preferred solution of the integrated collaborative management method for internal and external operations of immigration business described in the present invention, the statistical analysis includes providing statistical analysis functions, conducting multi-dimensional and multi-angle analysis and mining of the received data, and displaying the statistical analysis results in the form of charts and reports; displaying sample distribution statistics, population education and age structure and employment status statistics, household per capita income distribution statistics, household per capita expenditure distribution statistics, household fixed asset ownership, per capita housing area and structure distribution statistics, per capita land area and type distribution statistics.

[0012] As a preferred solution of the integrated collaborative management method for internal and external operations of immigration business described in the present invention, wherein: the sample data download includes automatically matching the published questionnaire according to user permissions, and providing a sample data download function; the data investigation includes using a mobile terminal to conduct a field data investigation, recording the investigation data by taking photos, recording, videotaping, and text input, and providing online and offline data investigation modes; in the online mode, the user directly fills in the investigation data on the mobile terminal and uploads it in real time, and in the offline mode, the user fills in the investigation data without a network connection, and uploads the data after the network connection is restored; the data synchronization includes uploading the investigation data results to the server individually or in batches, and the data verification function automatically checks and synchronizes the uploaded data by overwriting or intelligent merging, and provides a log viewing function for data upload; the basic resource management of the mobile terminal includes network configuration, basic data update, online upgrade and positioning navigation functions.

[0013] As a preferred solution of the integrated collaborative management method for internal and external affairs of immigration business described in the present invention, the information query includes providing immigrants with samples and survey information content related to individuals.

[0014] As a preferred solution of the integrated collaborative management method for internal and external businesses of immigration business described in the present invention, the desktop terminal includes: logging in for user authentication, if the user authentication fails, re-executing the login operation, if the user authentication passes, performing questionnaire customization operation, reviewing the questionnaire, if the review fails, re-customizing the questionnaire, if the review passes, publishing the questionnaire and sample registration operations, performing data analysis after the sample registration operation and the synchronous upload operation of the results of the mobile terminal, and generating a report; the mobile terminal includes performing network settings, logging in for user authentication, if the user authentication fails, re-executing the login operation, if the user authentication passes, updating local resources and version verification synchronization operations, receiving sample registration data from the desktop terminal for sample downloading, conducting data investigation, and synchronously uploading the results through online and offline data investigations; the self-service terminal includes entering personal information for identity authentication, and viewing personal investigation information if the identity authentication passes.

[0015] Another object of the present invention is to provide a system for an integrated collaborative management method for internal and external operations of immigration business, which can solve the problem of integrated collaborative management of internal and external operations of immigration business by constructing an integrated collaborative management system for internal and external operations of immigration business.

[0016] In order to solve the above technical problems, the present invention provides the following technical solutions: an integrated collaborative management system for internal and external immigration business, including a desktop terminal, a mobile terminal and a self-service terminal; the desktop terminal is used for questionnaire publishing, sample registration, statistical analysis and report generation; the mobile terminal is used for sample downloading, data investigation, data synchronization, data backup, and basic resource management; the self-service terminal is used for personal information query.

[0017] A computer device includes a memory and a processor, wherein the memory stores a computer program, and when the processor executes the computer program, the steps of the above-mentioned integrated collaborative management method for internal and external operations of immigration business are implemented.

[0018] A computer-readable storage medium stores a computer program, which, when executed by a processor, implements the steps of the above-mentioned integrated collaborative management method for internal and external operations of immigration business.

[0019] The beneficial effects of the present invention are as follows: the integrated collaborative management method for internal and external immigration business provided by the present invention can be customized according to the actual needs of users, meet the needs of specific business scenarios, and improve the pertinence and practicality of the system. It has good scalability and can be continuously expanded and upgraded with the development of the business.

[0020] Mobile investigation and data collection: The mobile terminal provides convenient data collection tools, such as taking photos, recording, GPS positioning, etc., so that investigators can collect data directly on site and upload the survey results in real time, greatly reducing the time and error rate of data entry.

[0021] Real-time data interaction and sharing: Allows investigators to enter data in real time on mobile devices, conduct offline investigations even without a network connection, and then automatically synchronize investigation results to achieve rapid data flow and sharing.

[0022] Business process optimization and integration: By streamlining, optimizing and digitally transforming business processes, we can achieve seamless integration and integrated collaboration between internal and external processes, reduce the time and errors in information transmission, and improve work efficiency while reducing the risk of human errors.

[0023] Secure backup and recovery: Dual data backup functions on the mobile terminal, both locally and in the cloud, prevent data loss and support data recovery to ensure the reliability and security of survey data.

[0024] Efficient data management and analysis: The desktop provides powerful sample registration and data management functions, which can easily manage a large number of samples and survey data. It uses diversified multi-dimensional statistical analysis methods to conduct in-depth mining and analysis of survey data, combined with visual display, to help users quickly grasp the situation and provide them with valuable business insights. BRIEF DESCRIPTION OF THE DRAWINGS

[0025] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the accompanying drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other accompanying drawings can be obtained based on these accompanying drawings without paying creative labor.

[0026] Figure 1 A flow chart of the integrated collaborative management method for internal and external immigration business provided in the first embodiment of the present invention.

[0027] Figure 2 This is a schematic diagram of the architecture of the integrated collaborative management method for internal and external immigration business provided in the first embodiment of the present invention.

[0028] Figure 3 A mobile terminal data flow diagram of the integrated collaborative management method for internal and external immigration business provided in the first embodiment of the present invention.

[0029] Figure 4 A flow chart of an integrated collaborative management model for indoor and outdoor operations of an immigration business according to a first embodiment of the present invention.

[0030] Figure 5 This is a structural diagram of an integrated collaborative management system for immigration business both internally and externally provided in accordance with the second embodiment of the present invention.

[0031] Figure 6 A time comparison chart of the integrated collaborative management method for internal and external immigration business provided in the third embodiment of the present invention. DETAILED DESCRIPTION

[0032] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, the specific implementation methods of the present invention are described in detail below in conjunction with the accompanying drawings.

[0033] In the following description, many specific details are set forth to facilitate a full understanding of the present invention, but the present invention may also be implemented in other ways different from those described herein, and those skilled in the art may make similar generalizations without violating the connotation of the present invention. Therefore, the present invention is not limited to the specific embodiments disclosed below.

[0034] Example 1, reference Figure 1 to Figure 4 , which is the first embodiment of the present invention, and provides an integrated collaborative management method for internal and external immigration business, including: customizing and publishing a questionnaire on the desktop terminal 100, selecting a survey sample for registration, and performing statistical analysis and generating a report on the desktop terminal 100; the mobile terminal 200 downloads sample data according to the published questionnaire, provides online and offline data survey modes for data survey, and automatically checks the data survey results and synchronizes the data; and performs information query on the self-service terminal 300.

[0035] The microservice architecture is adopted to split different functions into independent microservices, and the communication and collaboration between services are carried out through the API gateway, which makes the module highly flexible, scalable and maintainable, facilitates subsequent function iteration and expansion, and can easily cope with changes in business needs. Figure 2 shown.

[0036] Develop an integrated work platform suitable for desktop, mobile and query terminals to achieve data synchronization and analysis sharing between different devices, achieve seamless integration of all-digital indoor and outdoor work, and improve overall work efficiency. In terms of user experience, optimize the workflow and operation interface to reduce the difficulty and complexity of operation; in terms of data security, use encryption technology and security protocols to ensure the security and integrity of data during collection and transmission, and use automatic or manual methods to effectively back up and restore data to ensure data reliability and recoverability.

[0037] The model mainly consists of three parts: desktop terminal 100, mobile terminal 200 and self-service terminal 300. Desktop terminal 100 is mainly responsible for functions such as questionnaire publishing, sample registration, statistical analysis, and report generation. Mobile terminal 200 is responsible for functions such as sample download, data investigation, data synchronization, data backup, and basic resource management. Self-service terminal 300 provides personal information query services. The three terminals transmit and interact data through a secure and reliable communication protocol to ensure data consistency and accuracy.

[0038] 1. Desktop 100.

[0039] (1) Questionnaire publishing: Allows users to quickly generate customized questionnaires, including the structure and content of customized questionnaires. Data validation rules are embedded in the generated questionnaires, such as mandatory fields, superior-subordinate management, and data logic (sum, or the sum of several indicators cannot be greater than or less than another indicator), to ensure that the collected data is accurate. A one-click publishing function is provided, and the successfully published questionnaires can be used for on-site data collection. The questionnaires generally include a basic information form for immigrant households (including the name, gender, ethnicity, relationship with the head of the household, age, etc. of each family member), a land situation form for immigrant households (including the area of ​​various cultivated land, gardens, and forest land, and the yield of crops and cash crops, etc.), a housing situation form for immigrant households (including the area of ​​various types of house structures such as brick-concrete and brick-wood), an income form for immigrant households (including various types of wage income, family business income, property income, etc.), an expenditure form for immigrant households (including various types of living consumption expenditure, tax expenditure, property transfer expenditure, etc.), etc.

[0040] (2) Sample registration: Provides single and batch sample registration functions, and users can select survey subjects as samples according to actual needs. Associate sample information with survey data. After selection, the backend database foreign key ID is associated to ensure the accuracy and traceability of survey data, making it easier to manage and track. Sample information mainly includes the name of the household head, the household head’s ID number, sample number, sample type, administrative district of the place of migration, administrative division of the place of migration, major category, survey scope, relocation and resettlement method, production resettlement method, etc.

[0041] (3) Statistical analysis: It provides powerful statistical analysis functions, conducts multi-dimensional and multi-angle analysis and mining of the received data, and displays the statistical analysis results in the form of charts, reports, etc., so that users can intuitively understand the sample survey situation, such as sample distribution statistics, population education and age structure and employment status statistics, household per capita income distribution statistics, household per capita expenditure distribution statistics, household fixed assets ownership, per capita housing area and structure distribution statistics, per capita land area and type distribution statistics, etc.

[0042] (4) Generate reports: Allow users to develop report templates based on business needs and use statistical analysis results to quickly generate survey reports.

[0043] 2. Mobile terminal 200. Figure 3 shown.

[0044] (1) Sample download: Automatically match the published relevant questionnaires according to user permissions and provide sample data download function. You can select and download samples as needed.

[0045] (2) Data Survey: Users use mobile terminals to conduct field data surveys and record survey data by taking photos, recording audio, video, and text input. Two data survey modes are provided: online and offline. In the online mode, users can directly fill in survey data on the mobile terminal and upload it in real time; in the offline mode, users can fill in survey data without a network connection and upload the data after the network connection is restored.

[0046] (3) Data synchronization: Supports uploading survey data results to the server individually or in batches, provides data verification function, and automatically checks and synchronizes the uploaded data by overwriting or intelligent merging to ensure data quality. At the same time, a log viewing function is provided for data upload, so that users can timely understand the upload progress and problem tracking.

[0047] (4) Data backup and recovery: Provides data backup and historical data version recovery functions to ensure the security and recoverability of survey data. Users can choose to back up data to the cloud or local storage device.

[0048] (5) Basic resource management: including network configuration, basic data update, online upgrade, positioning navigation and other functions.

[0049] Network configuration: Provides network configuration management functions. Users can set network connection parameters according to their needs, including the system project, service access address and port, etc.

[0050] Basic resource update: supports the update function of basic resources, such as questionnaire templates, data dictionaries, administrative divisions, system engineering, user units and permissions, etc. When there is a new basic resource update, the local resource will be automatically downloaded and updated after the user logs in. It can also be manually updated separately in the system settings module.

[0051] Online upgrade: Supports online upgrade function. When there is a new version update, the user will be automatically prompted after logging in. Click to complete the update. At the same time, the system settings module provides manual version check and update functions.

[0052] Positioning and Navigation: The integrated positioning and navigation function provides real-time positioning and navigation services for on-site investigators, ensuring that they can quickly and accurately find the location of the survey object and plan the best survey route. At the same time, the map data update function is provided in the system settings module.

[0053] like Figure 3 As shown, the mobile user inputs information to call the authentication interface to log in, calls the interface, updates the local resource library user and permission information, dictionary information, administrative division information, and questionnaire information, calls the interface, downloads samples to obtain sample information, conducts on-site surveys, obtains survey information, calls the synchronization interface, and uploads it to the database.

[0054] 3. Self-service terminal 300.

[0055] (1) Information Query: Providing immigrants with samples and survey information related to individuals.

[0056] like Figure 4 As shown, the desktop terminal 100 logs in to perform user authentication. If the user authentication fails, the login operation is performed again. If the user authentication passes, the questionnaire customization operation is performed, and the questionnaire is reviewed. If the review fails, the questionnaire is customized again. If the review passes, the questionnaire is published and the sample registration operation is performed. After the sample registration operation and the results of the mobile terminal 200 are synchronously uploaded, data analysis is performed to generate a report;

[0057] The mobile terminal 200 performs network settings, logs in for user authentication, and if the user authentication fails, performs the login operation again. If the user authentication passes, the local resources are updated and the version verification synchronization operation is performed, the sample registration data of the desktop terminal 100 is received for sample download, data investigation is performed, and the results are synchronously uploaded through online and offline data investigations;

[0058] Self-service terminal 300, input personal information for identity verification, and if the identity verification is passed, view personal survey information.

[0059] Example 2, reference Figure 5 , which is the second embodiment of the present invention, is different from the previous embodiment in that it provides an integrated collaborative management system for internal and external operations of immigration business, including: a desktop terminal 100, a mobile terminal 200 and a self-service terminal 300.

[0060] The desktop terminal 100 is used for questionnaire publishing, sample registration, statistical analysis and report generation.

[0061] Mobile terminal 200 is used for sample download, data investigation, data synchronization, data backup, and basic resource management.

[0062] The self-service terminal 300 is used for personal information inquiry.

[0063] If the functions are implemented in the form of software functional units and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product. The computer software product is stored in a storage medium, including several instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk, etc., which can store program codes.

[0064] The logic and / or steps represented in the flowchart or otherwise described herein, for example, can be considered as an ordered list of executable instructions for implementing logical functions, and can be embodied in any computer-readable medium for use by an instruction execution system, device or apparatus (such as a computer-based system, a system including a processor, or other system that can fetch instructions from an instruction execution system, device or apparatus and execute instructions), or in conjunction with such instruction execution systems, devices or apparatuses. For the purposes of this specification, "computer-readable medium" can be any device that can contain, store, communicate, propagate or transmit a program for use by an instruction execution system, device or apparatus, or in conjunction with such instruction execution systems, devices or apparatuses.

[0065] More specific examples of computer-readable media (a non-exhaustive list) include the following: an electrical connection with one or more wires (electronic device), a portable computer disk case (magnetic device), a random access memory (RAM), a read-only memory (ROM), an erasable and programmable read-only memory (EPROM or flash memory), an optical fiber device, and a portable compact disk read-only memory (CDROM). In addition, the computer-readable medium may even be a paper or other suitable medium on which the program is printed, since the program may be obtained electronically, for example, by optically scanning the paper or other medium, followed by editing, deciphering or, if necessary, processing in another suitable manner, and then stored in a computer memory.

[0066] It should be understood that the various parts of the present invention can be implemented by hardware, software, firmware or a combination thereof. In the above-mentioned embodiments, a plurality of steps or methods can be implemented by software or firmware stored in a memory and executed by a suitable instruction execution system. For example, if implemented by hardware, as in another embodiment, it can be implemented by any one of the following technologies known in the art or their combination: a discrete logic circuit having a logic gate circuit for implementing a logic function for a data signal, a dedicated integrated circuit having a suitable combination of logic gate circuits, a programmable gate array (PGA), a field programmable gate array (FPGA), etc.

[0067] Example 3, reference Figure 6 , which is the third embodiment of the present invention, and which is different from the first two embodiments in that it is used to verify and illustrate the technical effects adopted in the present invention, so as to verify the real effects of this method.

[0068] After evaluation and analysis, this platform has obvious advantages over traditional methods in terms of functionality and time consumption. The comparison is shown in Table 1 and Figure 6 shown.

[0069] Table 1 Function comparison chart

[0070]

[0071] It should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention rather than to limit it. Although the present invention has been described in detail with reference to the preferred embodiments, those skilled in the art should understand that the technical solutions of the present invention may be modified or replaced by equivalents without departing from the spirit and scope of the technical solutions of the present invention, which should all be included in the scope of the claims of the present invention.

Claims

1. An integrated collaborative management method for internal and external immigration business, characterized by: include, The questionnaire is customized and published on the desktop (100), and the survey samples are selected for registration. The desktop (100) performs statistical analysis and generates reports; The mobile terminal (200) downloads sample data according to the published questionnaire, provides online and offline data survey modes for data survey, and automatically checks the data survey results and synchronizes the data; Information query is performed at the self-service terminal (300).

2. The integrated collaborative management method for immigration business between internal and external affairs as claimed in claim 1, characterized in that: The questionnaire includes allowing a user to generate a customized questionnaire, including customizing the structure and content of the questionnaire; Data validation rules are embedded in the generated questionnaire, and a one-click publishing function is provided. The successfully published questionnaire is used for on-site data collection. The survey forms include the immigrant household situation form, the immigrant family land situation form, the immigrant family housing situation form, the immigrant family income situation form and the immigrant family expenditure situation form.

3. The integrated collaborative management method for immigration business between internal and external affairs as claimed in claim 2, characterized in that: The selection of survey samples for registration includes providing single and batch sample registration functions, and associating sample information with survey data; The sample information mainly includes the name of the household head, the household head’s ID number, the sample number, the sample type, the administrative region of the place of migration out, the administrative region of the place of migration in, the major professional category, the scope of the survey, the relocation and resettlement method, and the production resettlement method.

4. The integrated collaborative management method for immigration business between internal and external affairs as claimed in claim 3 is characterized by: The statistical analysis includes providing statistical analysis functions, performing multi-dimensional and multi-angle analysis and mining on the received data, and presenting the statistical analysis results in the form of charts and reports; Displays statistics on sample distribution, population education, age structure and employment status, household per capita income distribution, household per capita expenditure distribution, household fixed assets ownership, per capita housing area and structure distribution, and per capita land area and type distribution.

5. The integrated collaborative management method for immigration business between internal and external affairs as claimed in claim 4, characterized in that: The sample data download includes automatically matching the published questionnaire according to the user's authority and providing a sample data download function; The data investigation includes using a mobile terminal (200) to conduct a field data investigation, recording the investigation data by taking photos, recording audio, recording video, or inputting text, and providing two data investigation modes, online and offline; In online mode, users fill in survey data directly on the mobile terminal and upload it in real time. In offline mode, users fill in survey data without network connection and upload the data after the network connection is restored. The data synchronization includes uploading the survey data results to the server individually or in batches. The data verification function automatically checks and synchronizes the uploaded data by overwriting or intelligent merging, and provides a log viewing function for data upload; The basic resource management of the mobile terminal (200) includes network configuration, basic data update, online upgrade and positioning navigation functions.

6. The integrated collaborative management method for immigration business between internal and external affairs as claimed in claim 5, characterized in that: The information inquiry includes providing immigrants with samples and survey information content related to individuals.

7. The integrated collaborative management method for immigration business between internal and external affairs as claimed in claim 6, characterized in that: The desktop terminal (100) includes: logging in to perform user authentication; if the user authentication fails, the login operation is performed again; if the user authentication passes, the questionnaire customization operation is performed; the questionnaire is reviewed; if the review fails, the questionnaire is customized again; if the review passes, the questionnaire is published and the sample registration operation is performed; after the sample registration operation and the results of the mobile terminal (200) are synchronously uploaded, data analysis is performed to generate a report; The mobile terminal (200) includes network settings, logging in for user authentication, re-performing the login operation if the user authentication fails, and performing synchronization operations of updating local resources and version verification if the user authentication passes, receiving sample registration data from the desktop terminal (100) for sample download, performing data investigation, and synchronously uploading the results through online and offline data investigations; The self-service terminal (300) includes inputting personal information for identity verification, and if the identity verification is passed, checking personal survey information.

8. A system using the integrated collaborative management method for immigration business internal and external affairs as claimed in any one of claims 1 to 7, characterized in that: It includes a desktop terminal (100), a mobile terminal (200) and a self-service terminal (300); The desktop terminal (100) is used for questionnaire publishing, sample registration, statistical analysis and report generation; The mobile terminal (200) is used for sample downloading, data investigation, data synchronization, data backup, and basic resource management; The self-service terminal (300) is used for personal information inquiry.

9. A computer device comprising a memory and a processor, wherein the memory stores a computer program, wherein: When the processor executes the computer program, the steps of the method for integrated collaborative management of internal and external operations of immigration business according to any one of claims 1 to 7 are implemented.

10. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the steps of the method for integrated collaborative management of internal and external operations of immigration business according to any one of claims 1 to 7 are implemented.

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