Linen management method, terminal, cloud server, computer equipment and storage medium

Abstract

The embodiment of the present invention provides a linen management method, terminal, cloud server, computer equipment and storage medium. In the embodiment of the present invention, whether the hotel returns the linen to the washing plant or the hotel receives the linen distributed by the washing plant, the hotel terminal of the hotel needs to scan the RFID chip set on the linen, obtain the linen identification of the linen, then obtain the logistics identification of the linen and obtain the hotel identification of the hotel, and then send a linen notification to the cloud server, which carries the linen identification, the hotel identification and the logistics identification of the linen. So that the cloud server stores the corresponding relationship between the linen identification, the hotel identification and the logistics identification of the linen, so that the linen identification of the linen returned by the hotel to the washing plant and / or the linen identification of the linen distributed by the washing plant can be clearly queried from the cloud server later, avoiding disputes between the hotel and the washing plant in the process of handing over the linen.

Description

Technical Field

[0001] The present invention relates to the field of computer technology, and in particular to a linen management method, a terminal, a cloud server, a computer device and a storage medium. Background Art

[0002] At present, every guest room in a hotel needs to be equipped with linens in advance for use by users after they check in. In actual situations, the amount of linens that a hotel needs to use is often large, and it is troublesome for the hotel to clean the used linens by itself. Therefore, the hotel usually reaches a cooperation relationship with a washing factory for cleaning linens.

[0003] For example, when a hotel needs a preset number of linens, the laundry plant can extract the preset number of washed linens from the warehouse, record that the preset number of washed linens have been delivered to the hotel, and then deliver the preset number of washed linens to the hotel.

[0004] The hotel receives a preset number of washed linens from the laundry factory and places the washed linens in the guest rooms for use by the user after checking in. After the preset number of washed linens are used by the user in the guest room, the hotel will return the preset number of used linens to the laundry factory for cleaning.

[0005] The laundry plant counts the number of linens returned by the hotel, obtains a preset number, and records the preset number of used linens returned by the hotel. It then washes the linens returned by the hotel and puts them into storage after they are cleaned.

[0006] However, the inventors have discovered that there is a high possibility of disputes arising in the process of handing over linens between the hotel and the laundry. For example, after the laundry records that a preset number of washed linens have been delivered to the hotel, if the laundry loses some of the linens in the process of delivering the preset number of washed linens to the hotel, then in fact the hotel can only receive less than the preset number of washed linens. Later, when the hotel returns the used linens to the laundry, it can only return less than the preset number of linens. When the laundry counts the number of linens returned by the hotel, the counted number will be lower than the preset number. As a result, the laundry will believe that the hotel has lost some linens, and will ask the hotel to compensate for the losses. However, in fact, the lost linens are not the hotel's responsibility, thus resulting in a dispute over the liability for loss. Summary of the invention

[0007] In order to solve the above technical problems, the embodiments of the present invention show a linen management method, a terminal, a cloud server, a computer device and a storage medium.

[0008] In a first aspect, an embodiment of the present invention provides a linen management method, the method comprising:

[0009] Scanning an RFID (radio frequency identification) chip set on the linen to obtain a linen identification of the linen;

[0010] Obtaining the logistics identification of the linen;

[0011] Get the hotel ID of the hotel;

[0012] A linen notification is sent to the cloud server, where the linen notification carries the linen ID, the hotel ID, and the logistics ID of the linen.

[0013] In an optional implementation, the method further includes:

[0014] Receiving a prompt message sent by the cloud server, wherein the prompt message is used to prompt the linen receiver that the linen identifier of the linen received is different from the linen identifier of the linen sent by the linen sender to the linen receiver;

[0015] The prompt information is prompted.

[0016] In an optional implementation, if the logistics identifier indicates that the linen flows from the laundry plant to the hotel, the linen notification is a linen receiving notification, and the linen receiving notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier delivered by the laundry plant has been received;

[0017] If the logistics identifier indicates that the linen flows from the hotel to the laundry plant, the linen notification is a linen sending notification, and the linen sending notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier has returned the linen corresponding to the linen identifier to the laundry plant.

[0018] In an optional implementation, the method further includes:

[0019] Scanning the RFID chip set on the linens laid in the guest rooms of the hotel to obtain the linen identification of the linens;

[0020] Obtaining the local current time and using it as the laying time when the linen is laid in the guest room;

[0021] Obtaining a hotel ID of the hotel and a room ID of the room;

[0022] A laying notification is sent to the cloud server, the laying notification carrying the linen identification, the laying time, the hotel identification and the guest room identification, the laying notification being used to notify that the linen corresponding to the linen identification is laid in the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the laying time.

[0023] In an optional implementation, the method further includes:

[0024] If an objection is raised to the linens laid in the guest rooms of the hotel, the RFID chip provided on the linens is scanned to obtain the linen identification of the linens;

[0025] Obtain the local current time and use it as the time when the objection to the linen is raised;

[0026] An objection notification is sent to the cloud server, the objection notification carries the linen identifier and the raising time, and the laying notification is used to notify that the linen corresponding to the linen identifier is objected to at the raising time.

[0027] In an optional implementation, the method further includes:

[0028] If the linens are laid in the hotel guest rooms and then removed from the guest rooms, the RFID chip set on the linens is scanned to obtain the linen identification of the linens;

[0029] Obtaining the local current time and using it as the withdrawal time when the linen is withdrawn from the guest room;

[0030] Obtaining a hotel ID of the hotel and a room ID of the room;

[0031] A withdrawal notification is sent to the cloud server, the withdrawal notification carrying the linen identification, the withdrawal time, the hotel identification and the guest room identification, the withdrawal notification being used to notify that the linen corresponding to the linen identification is withdrawn from the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the withdrawal time.

[0032] In the embodiment of the present invention, whether the hotel returns the linens to the washing plant or receives the linens delivered by the washing plant, the hotel terminal of the hotel needs to scan the RFID chip set on the linens to obtain the linen identification of the linens, then obtain the logistics identification of the linens and the hotel identification of the hotel, and then send a linen notification to the cloud server, the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen. The cloud server stores the corresponding relationship between the linen identification, the hotel identification and the logistics identification of the linen, so that the linen identification of the linens returned by the hotel to the washing plant and / or the linen identification of the linens delivered by the washing plant can be clearly queried from the cloud server later, avoiding disputes between the hotel and the washing plant in the process of handing over the linens.

[0033] In a second aspect, an embodiment of the present invention provides a linen management method, the method comprising:

[0034] Receiving a linen sending notification sent by a sender terminal of a linen sender, wherein the linen sending notification carries a first linen identifier of a first linen, a first hotel identifier, and a logistics identifier of the first linen;

[0035] Receiving a linen receiving notification sent by a receiving terminal of a linen receiving party, wherein the linen receiving notification carries a second linen identifier of the second linen, a second hotel identifier, and a logistics identifier of the second linen;

[0036] If the first hotel identifier is the same as the second hotel identifier and the logistics identifier of the first linen and the logistics identifier of the second linen respectively indicate the same logistics flow direction of the linens, it is determined whether the first linen identifier is the same as the second linen identifier.

[0037] In an optional implementation, if the first linen identifier is different from the second linen identifier, prompt information for prompting that the first linen identifier is different from the second linen identifier is sent to the sending terminal and the receiving terminal respectively;

[0038] If the first linen identifier is the same as the second linen identifier, a correspondence between the first linen identifier, the logistics identifier of the first linen, and the first hotel identifier is stored.

[0039] In an optional implementation, if the logistics identifier of the first linen indicates that the linen flows from a laundry plant to a hotel, the linen sending notification is used to notify the laundry plant to pick up and deliver the first linen corresponding to the first linen identifier to the hotel corresponding to the first hotel identifier;

[0040] If the logistics identifier of the first linen indicates that the linen flows from the hotel to the laundry plant, the linen sending notification is used to notify the hotel corresponding to the first hotel identifier that the first linen corresponding to the first linen identifier has been sent to the laundry plant;

[0041] If the logistics identifier of the second linen indicates that the linen flows from the laundry factory to the hotel, the linen receiving notification is used to notify the hotel corresponding to the second hotel identifier that the hotel has received the second linen corresponding to the second linen identifier delivered by the laundry factory;

[0042] If the logistics identifier of the second linen indicates that the linen flows from the hotel to the laundry plant, the linen sends a notification to notify the laundry plant that it has received the second linen corresponding to the second linen identifier returned by the hotel corresponding to the second hotel identifier.

[0043] In an optional implementation, the method further includes:

[0044] When the first linen is laid in a guest room in a hotel, receiving a laying notification, the laying notification carrying the first linen identifier, the hotel identifier of the hotel, the guest room identifier of the guest room, and the laying time, the laying notification being used to notify that the linen corresponding to the first linen identifier is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time;

[0045] The correspondence between the first linen identifier and the indication information indicating that the linen is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time is stored.

[0046] In an optional implementation, the method further includes:

[0047] When an objection is raised to a first linen laid in a guest room in a hotel, an objection notification is received, the objection notification carrying the first linen identifier and the time of raising the objection, the objection notification being used to notify that the linen corresponding to the first linen identifier is objected to at the time of raising the objection;

[0048] A correspondence between the first linen identifier and indication information indicating that an objection was raised at the raising time is stored.

[0049] In an optional implementation, the method further includes:

[0050] If the first linen is removed from a guest room of a hotel after being laid out in the guest room, a removal notice is received, the removal notice carrying the first linen identifier, the removal time, the hotel identifier of the hotel, and the guest room identifier of the guest room, the removal notice being used to notify that the linen corresponding to the first linen identifier is removed from the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the removal time;

[0051] A correspondence between the first linen identifier and indication information indicating evacuation from the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the evacuation time is stored.

[0052] In an embodiment of the present invention, after the linen sender sends the first linen to the linen receiver, the sender terminal of the linen sender needs to send a linen sending notification to the server, the linen sending notification carries the first linen identifier, the first hotel identifier, and the logistics identifier of the first linen, and the cloud server receives the linen sending notification sent by the linen sender. After the linen receiver receives the second linen sent by the linen sender, the receiver terminal of the linen receiver needs to send a linen receiving notification to the server, the linen receiving notification carries the second linen identifier, the second hotel identifier, and the logistics identifier of the second linen, and the cloud server receives the linen receiving notification sent by the linen receiver. If the first hotel logo is the same as the second hotel logo and the logistics logo of the first linen and the logistics logo of the second linen respectively indicate the same logistics flow direction of the linens, then it is determined whether the first linen logo is the same as the second linen logo, and then it can be determined whether the linens sent by the linen sender to the linen receiver and the linens received by the linen receiver are the same, thereby avoiding disputes between the linen sender and the linen receiver in the process of handing over linens, for example, avoiding disputes between hotels and washing plants in the process of handing over linens.

[0053] In a third aspect, an embodiment of the present invention shows a linen management terminal, the terminal comprising:

[0054] A first scanning module is used to scan a radio frequency identification RFID chip set on the linen to obtain a linen identification of the linen;

[0055] A first acquisition module is used to acquire the logistics identification of the linen;

[0056] The second acquisition module is used to acquire the hotel identification of the hotel;

[0057] The first sending module is used to send a linen notification to the cloud server, where the linen notification carries the linen identifier, the hotel identifier and the logistics identifier of the linen.

[0058] In an optional implementation, the terminal further includes:

[0059] A first receiving module is used to receive a prompt message sent by the cloud server, wherein the prompt message is used to prompt the linen receiver that the linen identification of the linen received is different from the linen identification of the linen sent by the linen sender to the linen receiver;

[0060] The prompt module is used to prompt the prompt information.

[0061] In an optional implementation, if the logistics identifier indicates that the linen flows from the laundry plant to the hotel, the linen notification is a linen receiving notification, and the linen receiving notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier delivered by the laundry plant has been received;

[0062] If the logistics identifier indicates that the linen flows from the hotel to the laundry plant, the linen notification is a linen sending notification, and the linen sending notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier has returned the linen corresponding to the linen identifier to the laundry plant.

[0063] In an optional implementation, the terminal further includes:

[0064] A second scanning module is used for scanning the RFID chip set on the linen to obtain the linen identification of the linen if the linen is laid in the guest room of the hotel;

[0065] A third acquisition module is used to acquire the local current time and use it as the laying time when the linen is laid in the guest room;

[0066] A fourth acquisition module, used to acquire a hotel identifier of the hotel and a room identifier of the room;

[0067] The second sending module is used to send a laying notification to the cloud server, wherein the laying notification carries the linen identification, the laying time, the hotel identification and the guest room identification, and the laying notification is used to notify that the linen corresponding to the linen identification is laid in the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the laying time.

[0068] In an optional implementation, the terminal further includes:

[0069] A third scanning module is used for scanning the RFID chip provided on the linen to obtain the linen identification of the linen if an objection is raised to the linen laid in the guest room of the hotel;

[0070] A fifth acquisition module, used for acquiring the local current time and using it as the time when the objection to the linen is raised;

[0071] The third sending module is used to send an objection notification to the cloud server, where the objection notification carries the linen identification and the raising time, and the laying notification is used to notify that the linen corresponding to the linen identification is objected to at the raising time.

[0072] In an optional implementation, the terminal further includes:

[0073] A fourth scanning module is used to scan the RFID chip provided on the linen to obtain the linen identification of the linen if the linen is removed from the guest room after being laid in the guest room of the hotel;

[0074] A sixth acquisition module, used for acquiring the local current time and using it as the withdrawal time when the linen is withdrawn from the guest room;

[0075] A sixth acquisition module, used to acquire a hotel identifier of the hotel and a room identifier of the room;

[0076] The fourth sending module is used to send a withdrawal notice to the cloud server, wherein the withdrawal notice carries the linen identification, the withdrawal time, the hotel identification and the guest room identification, and the withdrawal notice is used to notify that the linen corresponding to the linen identification is withdrawn from the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the withdrawal time.

[0077] In the embodiment of the present invention, whether the hotel returns the linens to the washing plant or receives the linens delivered by the washing plant, the hotel terminal of the hotel needs to scan the RFID chip set on the linens to obtain the linen identification of the linens, then obtain the logistics identification of the linens and the hotel identification of the hotel, and then send a linen notification to the cloud server, the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen. The cloud server stores the corresponding relationship between the linen identification, the hotel identification and the logistics identification of the linen, so that the linen identification of the linens returned by the hotel to the washing plant and / or the linen identification of the linens delivered by the washing plant can be clearly queried from the cloud server later, avoiding disputes between the hotel and the washing plant in the process of handing over the linens.

[0078] In a fourth aspect, an embodiment of the present invention shows a linen management cloud server, the cloud server comprising:

[0079] A second receiving module is used to receive a linen sending notification sent by a sending terminal of a linen sender, wherein the linen sending notification carries a first linen identifier of a first linen, a first hotel identifier, and a logistics identifier of the first linen;

[0080] A third receiving module is used to receive a linen receiving notification sent by a receiving terminal of a linen receiving party, wherein the linen receiving notification carries a second linen identifier of the second linen, a second hotel identifier, and a logistics identifier of the second linen;

[0081] The judgment module is used to judge whether the first linen identification is the same as the second linen identification if the first hotel identification is the same as the second hotel identification and the logistics flow directions of the linens indicated by the logistics identification of the first linen and the logistics identification of the second linen are consistent.

[0082] In an optional implementation, the cloud server further includes:

[0083] a fifth sending module, configured to send prompt information for prompting that the first linen identifier is different from the second linen identifier to the sending terminal and the receiving terminal respectively if the first linen identifier is different from the second linen identifier;

[0084] The first storage module is configured to store a correspondence between the first linen identifier, the logistics identifier of the first linen, and the first hotel identifier if the first linen identifier is the same as the second linen identifier.

[0085] In an optional implementation, if the logistics identifier of the first linen indicates that the linen flows from a laundry plant to a hotel, the linen sending notification is used to notify the laundry plant to pick up and deliver the first linen corresponding to the first linen identifier to the hotel corresponding to the first hotel identifier;

[0086] If the logistics identifier of the first linen indicates that the linen flows from the hotel to the laundry plant, the linen sending notification is used to notify the hotel corresponding to the first hotel identifier that the first linen corresponding to the first linen identifier has been sent to the laundry plant;

[0087] If the logistics identifier of the second linen indicates that the linen flows from the laundry factory to the hotel, the linen receiving notification is used to notify the hotel corresponding to the second hotel identifier that the hotel has received the second linen corresponding to the second linen identifier delivered by the laundry factory;

[0088] If the logistics identifier of the second linen indicates that the linen flows from the hotel to the laundry plant, the linen sends a notification to notify the laundry plant that it has received the second linen corresponding to the second linen identifier returned by the hotel corresponding to the second hotel identifier.

[0089] In an optional implementation, the cloud server further includes:

[0090] a fourth receiving module, for receiving a laying notification when the first linen is laid in a guest room in a hotel, the laying notification carrying the first linen identifier, the hotel identifier of the hotel, the guest room identifier of the guest room, and a laying time, the laying notification being used to notify that the linen corresponding to the first linen identifier is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time;

[0091] The second storage module is used to store the correspondence between the first linen identifier and the indication information indicating that the linen is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time.

[0092] In an optional implementation, the cloud server further includes:

[0093] A fifth receiving module, configured to receive an objection notice when an objection is raised to the first linen laid in the guest room of the hotel, the objection notice carrying the first linen identifier and the time of raising the objection, the objection notice being used to notify that the linen corresponding to the first linen identifier is objected to at the time of raising the objection;

[0094] The third storage module is used to store the corresponding relationship between the first linen mark and the indication information indicating that the objection was raised at the raising moment.

[0095] In an optional implementation, the cloud server further includes:

[0096] a sixth receiving module, for receiving a withdrawal notice if the first linen is removed from a guest room of a hotel after being laid in the guest room, the withdrawal notice carrying the first linen identifier, the withdrawal time, the hotel identifier of the hotel, and the guest room identifier of the guest room, the withdrawal notice being used to notify that the linen corresponding to the first linen identifier is removed from the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the withdrawal time;

[0097] The fourth storage module is used to store the corresponding relationship between the first linen identifier and the indication information indicating that the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier is vacated at the vacating time.

[0098] In an embodiment of the present invention, after the linen sender sends the first linen to the linen receiver, the sender terminal of the linen sender needs to send a linen sending notification to the server, the linen sending notification carries the first linen identifier, the first hotel identifier, and the logistics identifier of the first linen, and the cloud server receives the linen sending notification sent by the linen sender. After the linen receiver receives the second linen sent by the linen sender, the receiver terminal of the linen receiver needs to send a linen receiving notification to the server, the linen receiving notification carries the second linen identifier, the second hotel identifier, and the logistics identifier of the second linen, and the cloud server receives the linen receiving notification sent by the linen receiver. If the first hotel logo is the same as the second hotel logo and the logistics logo of the first linen and the logistics logo of the second linen respectively indicate the same logistics flow direction of the linens, then it is determined whether the first linen logo is the same as the second linen logo, and then it can be determined whether the linens sent by the linen sender to the linen receiver and the linens received by the linen receiver are the same, thereby avoiding disputes between the linen sender and the linen receiver in the process of handing over linens, for example, avoiding disputes between hotels and washing plants in the process of handing over linens.

[0099] In a fifth aspect, an embodiment of the present invention shows a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the method described in the first aspect.

[0100] In a sixth aspect, an embodiment of the present invention shows a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the method described in the second aspect.

[0101] In a seventh aspect, an embodiment of the present invention shows a computer device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the method described in the first aspect when executing the program.

[0102] In an eighth aspect, an embodiment of the present invention shows a computer device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the method described in the second aspect when executing the program. BRIEF DESCRIPTION OF THE DRAWINGS

[0103] Figure 1 is a system block diagram of an embodiment of a linen management system of the present invention;

[0104] Figure 2 is a flow chart of steps of an embodiment of a linen management method of the present invention;

[0105] Figure 3 is a flow chart of steps of an embodiment of a linen management method of the present invention;

[0106] Figure 4 It is a structural block diagram of an embodiment of a linen management terminal of the present invention;

[0107] Figure 5 It is a structural block diagram of an embodiment of a linen management cloud server of the present invention. DETAILED DESCRIPTION

[0108] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, the present invention is further described in detail below with reference to the accompanying drawings and specific embodiments.

[0109] Reference Figure 1 , shows a system block diagram of an embodiment of a linen management system of the present invention, the system includes a cloud server 01, a hotel terminal 02 and a laundry terminal 03, the cloud server 01 is communicatively connected to the hotel terminal 02, and the cloud server 01 is communicatively connected to the laundry terminal 03.

[0110] The hotel terminal 02 may be a mobile terminal, etc., each of which corresponds to a different hotel, and the washing plant terminal 03 may be a tunnel machine, etc.

[0111] Reference Figure 2 , showing a flow chart of the steps of a linen management method embodiment of the present invention, the method is applied to Figure 1 In the hotel terminal 02 shown, the method may specifically include the following steps:

[0112] In step S101, an RFID chip set on the linen is scanned to obtain a linen identification of the linen;

[0113] In the embodiment of the present invention, the RFID (Radio Frequency Identification) arranged on the linens stores the linen identification of the linens, and the linen identifications stored in the RFID arranged on different linens are different.

[0114] When the hotel receives the linens delivered by the laundry factory, the hotel terminal needs to scan the RFID chip set on the linens to obtain the linen identification of the linens. If the hotel receives multiple linens delivered by the laundry factory, the RFID chips of multiple linens can be scanned at the same time to obtain the linen identification of each linen in a short time.

[0115] Alternatively, when the hotel returns the linens to the laundry, the hotel terminal needs to scan the RFID chip set on the linens to obtain the linen identification of the linens. If the hotel returns multiple linens to the laundry, the RFID chips of multiple linens can be scanned at the same time to obtain the linen identification of each linen in a short time.

[0116] In step S102, the logistics identification of the linen is obtained;

[0117] In the embodiment of the present invention, the logistics identifier of the linen indicates whether the linen flows from the laundry plant to the hotel, or from the hotel to the laundry plant.

[0118] For example, the logistics identification of linens can be "linen recipient: XX" or "linen sender: XX", etc.

[0119] In an embodiment of the present invention, if the linen recipient is a hotel, it means that the linen flows from the laundry plant to the hotel; if the linen sender is a laundry plant, it means that the linen flows from the laundry plant to the hotel; if the linen recipient is a laundry plant, it means that the linen flows from the hotel to the laundry plant; if the linen sender is a hotel, it means that the linen flows from the hotel to the laundry plant.

[0120] In this step, the hotel staff needs to input the logistics identification of the linen in the hotel terminal, and the hotel terminal obtains the logistics identification of the linen input by the hotel staff.

[0121] The logistics mark includes a logistics flow direction mark for indicating the logistics flow direction of the linen, and also includes a logistics status mark for indicating the logistics link where the linen is located. The logistics flow direction mark, for example, indicates that the linen is flowing from the hotel to / sent to the washing plant, or vice versa. The logistics status mark, for example, indicates that the linen is currently in the hotel link and has been laid in the room / objections have been raised, etc.

[0122] In step S103, the hotel identification of the hotel is obtained;

[0123] In the embodiment of the present invention, each hotel terminal corresponds to a different hotel. For any hotel terminal, the hotel staff can store the hotel ID of the hotel corresponding to the hotel terminal in the hotel terminal in advance, and the same is true for each other hotel terminal. Therefore, in this step, the hotel terminal can directly obtain the hotel ID of the hotel stored locally.

[0124] In the embodiment of the present invention, the order of step S101, step S102 and step S103 can be interchanged.

[0125] In step S104, a linen notification is sent to the cloud server, and the linen notification carries the linen identifier, the hotel identifier, and the logistics identifier of the linen.

[0126] In one embodiment of the present invention, if the logistics identifier indicates that the linen flows from the laundry factory to the hotel, the linen notification is a linen receiving notification, which is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier delivered by the laundry factory has been received;

[0127] In another embodiment of the present invention, if the logistics identifier indicates that the linen flows from the hotel to the laundry plant, the linen notification is a linen sending notification, which is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier has returned the linen corresponding to the linen identifier to the laundry plant.

[0128] In the embodiment of the present invention, whether the hotel returns the linens to the washing plant or receives the linens delivered by the washing plant, the hotel terminal of the hotel needs to scan the RFID chip set on the linens to obtain the linen identification of the linens, then obtain the logistics identification of the linens and the hotel identification of the hotel, and then send a linen notification to the cloud server, the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen. The cloud server stores the corresponding relationship between the linen identification, the hotel identification and the logistics identification of the linen, so that the linen identification of the linens returned by the hotel to the washing plant and / or the linen identification of the linens delivered by the washing plant can be clearly queried from the cloud server later, avoiding disputes between the hotel and the washing plant in the process of handing over the linens.

[0129] After the hotel receives the linens delivered by the laundry plant, the hotel staff needs to lay the linens in the hotel's guest rooms for users to use when they check in. In order to synchronize the use of the linens in the hotel to the cloud server, to avoid disputes over the use of the linens between the laundry plant and the hotel, and to enable the user to inquire about the use of the linens in the hotel after checking in to the guest room where the linens are laid, in another embodiment of the present invention, if the linens are laid in the guest room of the hotel, the hotel terminal needs to scan the RFID chip set on the linens to obtain the linen identification of the linens; then obtain the local current time and use it as the laying time when the linens are laid in the guest room; then obtain the hotel identification of the hotel and the room identification of the room; then send a laying notification to the cloud server, the laying notification carrying the linen identification, the laying time, the hotel identification and the room identification, the laying notification is used to notify that the linens corresponding to the linen identification are laid in the guest room corresponding to the room identification in the hotel corresponding to the hotel identification at the laying time.

[0130] After receiving the laying notification, the cloud server stores the correspondence between the linen identifier and the indication information indicating that the linen is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the hotel identifier at the laying time.

[0131] This enables the use of the linens in the hotel to be synchronized to the cloud server, so as to avoid disputes over the use of the linens between the laundry plant and the hotel. It also enables the user to query the use of the linens in the hotel through the corresponding relationship stored in the cloud server after checking into the room where the linens are laid, for example, to find out when the linens were laid in which room in which hotel.

[0132] The order of the three steps of scanning the RFID chip provided on the linen, obtaining the local current time, and obtaining the hotel logo of the hotel and the guest room logo of the guest room can be interchanged.

[0133] After the hotel receives the linens delivered by the washing plant, the hotel staff needs to lay the linens in the hotel's guest rooms for users to use when they check in. In order to synchronize the use of the linens in the hotel with the cloud server to avoid disputes between the washing plant and the hotel regarding the use of the linens, in another embodiment of the present invention, after the user checks into the guest room where the linens are laid in the hotel, sometimes he may raise an objection to the linens laid in the guest room. For example, the linens are contaminated during the process of being delivered from the washing plant to the hotel. The user may think that the linens have been used by others before, and thus raise an objection to the hotel. After the hotel receives the objection raised by the user, the hotel terminal needs to scan the RFID chip set on the linens to obtain the linen identification of the linens; then obtain the local current time and use it as the time when the linens are raised objection; then send an objection notification to the cloud server, the objection notification carries the linen identification and the time of raising the objection, and the laying notification is used to notify the linen corresponding to the linen identification that the objection is raised at the time of raising the objection.

[0134] After receiving the objection notification, the cloud server stores the correspondence between the linen identification and the indication information indicating the objection raised at the time of raising the objection.

[0135] Thus, the usage of the linen in the hotel is synchronized with the cloud server to avoid disputes between the laundry factory and the hotel regarding the use of the linen. In addition, if the linen is later laid in other guest rooms for other users to use, other users can query the usage of the linen in the hotel through the corresponding relationship stored in the cloud server, for example, query when the linen was laid through the corresponding relationship stored in the cloud server to raise objections.

[0136] The order of the two steps of scanning the RFID chip provided on the linen and obtaining the local current time can be interchanged.

[0137] After the user checks into the room with the linen and checks out, the hotel staff needs to remove the linen in the room and return it to the washing plant for cleaning. In order to synchronize the use of the linen in the hotel with the cloud server to avoid disputes over the use of the linen between the washing plant and the hotel, in another embodiment of the present invention, if the linen is removed from the room, the hotel terminal needs to scan the RFID chip set on the linen to obtain the linen identification of the linen; then obtain the local current time and use it as the withdrawal time when the linen is removed from the room; then obtain the hotel identification of the hotel and the room identification of the room; and then send a withdrawal notification to the cloud server, the withdrawal notification carrying the linen identification, the withdrawal time, the hotel identification and the room identification, and the withdrawal notification is used to notify that the linen corresponding to the linen identification is removed from the room corresponding to the room identification in the hotel corresponding to the hotel identification at the withdrawal time.

[0138] After receiving the withdrawal notification, the cloud server stores the correspondence between the linen identifier and the indication information indicating withdrawal from the guest room corresponding to the guest room identifier in the hotel corresponding to the hotel identifier at the withdrawal moment.

[0139] Thus, the usage of the linen in the hotel is synchronized with the cloud server to avoid disputes between the laundry factory and the hotel regarding the use of the linen. Furthermore, if the linen is later laid in other guest rooms for other users to use, other users can query the usage of the linen in the hotel through the corresponding relationship stored in the cloud server, for example, querying the time when the linen was removed from which guest room in which hotel through the corresponding relationship stored in the cloud server.

[0140] The order of the three steps of scanning the RFID chip provided on the linen, obtaining the local current time, and obtaining the hotel logo of the hotel and the guest room logo of the guest room can be interchanged.

[0141] In another embodiment of the present invention, when the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver, the cloud server will send prompt information to the linen sender and the linen receiver respectively, and the prompt information is used to prompt that the linen identification of the linens sent by the linen receiver is different from the linen identification of the linens sent by the linen sender and received by the linen receiver.

[0142] The sender terminal of the linen sender will receive the prompt information sent by the cloud server, and prompt the prompt information so that the staff of the linen sender will know that the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver.

[0143] The receiving terminal of the linen receiver will also receive the prompt information sent by the cloud server, and prompt the prompt information so that the staff of the linen receiver will know that the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver.

[0144] This enables the staff of the linen receiver and the staff of the linen sender to promptly find out the reason why the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver, and solve the problem in time.

[0145] The present invention also shows a flow chart of the steps of an embodiment of a linen management method, which is applied to Figure 1 In the washing plant terminal 03 shown in FIG. 1 , the flowchart of the method can be specifically referred to Figure 2 , the method may specifically include the following steps:

[0146] In step S201, an RFID chip set on the linen is scanned to obtain a linen identification of the linen;

[0147] In the embodiment of the present invention, the RFID arranged on the linens stores the linen identification of the linens, and the linen identifications stored in the RFID arranged on different linens are different.

[0148] When the laundry receives the linens returned by the hotel, the laundry terminal needs to scan the RFID chip set on the linens to obtain the linen identification of the linens. If the laundry receives multiple linens returned by the hotel, the RFID chips of multiple linens can be scanned at the same time to obtain the linen identification of each linen in a short time.

[0149] Alternatively, when the laundry factory delivers linens to the hotel, the hotel terminal needs to scan the RFID chip set on the linen to obtain the linen identification of the linen. If the laundry factory returns multiple linens to the hotel, the RFID chips of multiple linens can be scanned at the same time to obtain the linen identification of each linen in a short time.

[0150] In step S202, the logistics identification of the linen is obtained;

[0151] In the embodiment of the present invention, the logistics identifier of the linen indicates whether the linen flows from the laundry plant to the hotel, or from the hotel to the laundry plant.

[0152] For example, the logistics identification of linens can be "linen recipient: XX" or "linen sender: XX", etc.

[0153] In an embodiment of the present invention, if the linen recipient is a hotel, it means that the linen flows from the laundry plant to the hotel; if the linen sender is a laundry plant, it means that the linen flows from the laundry plant to the hotel; if the linen recipient is a laundry plant, it means that the linen flows from the hotel to the laundry plant; if the linen sender is a hotel, it means that the linen flows from the hotel to the laundry plant.

[0154] In this step, the staff of the laundry factory needs to input the logistics identification of the linen in the laundry factory terminal, and the laundry factory terminal obtains the logistics identification of the linen input by the staff of the laundry factory.

[0155] In step S203, the hotel identification of the hotel is obtained;

[0156] In the embodiment of the present invention, each hotel terminal corresponds to a different hotel.

[0157] Regardless of whether the laundry receives linens returned by the hotel or delivers linens to the hotel, the staff of the laundry needs to input the hotel ID of the hotel into the laundry terminal, and the laundry terminal obtains the input hotel ID.

[0158] In the embodiment of the present invention, the order of step S201, step S202 and step S203 can be interchanged.

[0159] In step S204, a linen notification is sent to the cloud server, and the linen notification carries the linen identifier, the hotel identifier, and the logistics identifier of the linen.

[0160] In one embodiment of the present invention, if the logistics identifier indicates that the linen flows from the laundry factory to the hotel, the linen notification is a linen receiving notification, which is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier delivered by the laundry factory has been received;

[0161] In another embodiment of the present invention, if the logistics identifier indicates that the linen flows from the hotel to the laundry plant, the linen notification is a linen sending notification, which is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier has returned the linen corresponding to the linen identifier to the laundry plant.

[0162] In the embodiment of the present invention, whether the washing plant delivers linens to the hotel or the washing plant receives linens returned by the hotel, the washing plant terminal of the washing plant needs to scan the RFID chip set on the linens to obtain the linen identification of the linens, then obtain the logistics identification of the linens and the hotel identification of the hotel, and then send a linen notification to the cloud server, the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen. The cloud server stores the corresponding relationship between the linen identification, the hotel identification and the logistics identification of the linen, so that the linen identification of the linens delivered by the washing plant to the hotel and / or the linen identification of the linens returned by the washing plant to the hotel can be clearly queried from the cloud server later, avoiding disputes between the hotel and the washing plant in the process of handing over the linens.

[0163] Reference Figure 3 , showing a flow chart of the steps of a linen management method embodiment of the present invention, the method is applied to Figure 1 In the cloud server 01 shown, the method may specifically include the following steps:

[0164] In step S301, a linen sending notification sent by a sender terminal of a linen sender is received, where the linen sending notification carries a first linen identifier of a first linen, a first hotel identifier, and a logistics identifier of the first linen;

[0165] In the embodiment of the present invention, the linen sender may be a hotel or a laundry factory.

[0166] If the logistics identifier of the first linen indicates that the linen flows from the washing plant to the hotel, the hotel corresponding to the first hotel identifier is the linen recipient. At this time, the linen sending notification is used to notify the washing plant to receive and send the first linen corresponding to the first linen identifier to the hotel corresponding to the first hotel identifier;

[0167] If the logistics identification of the first linen indicates that the linen flows from the hotel to the laundry plant, the hotel corresponding to the first hotel identification is the linen sender. At this time, the linen sending notification is used to notify the hotel corresponding to the first hotel identification that the first linen corresponding to the first linen identification has been sent to the laundry plant.

[0168] In step S302, a linen receiving notification sent by a receiving terminal of a linen receiving party is received, where the linen receiving notification carries a second linen identifier of the second linen, a second hotel identifier, and a logistics identifier of the second linen;

[0169] In the embodiment of the present invention, the linen recipient may be a hotel or a laundry plant.

[0170] If the linen sender is a hotel and the linen receiver is a washing plant, the sender terminal of the linen sender is the hotel terminal of the hotel, and the receiver terminal of the linen receiver is the washing plant terminal of the washing plant.

[0171] If the linen sender is a laundry factory, and the linen receiver is a hotel, then the sender terminal of the linen sender is the laundry factory terminal of the laundry factory, and the receiver terminal of the linen receiver is the hotel terminal of the hotel.

[0172] If the logistics identifier of the second linen indicates that the linen flows from the laundry factory to the hotel, the hotel corresponding to the first hotel identifier is the linen recipient. At this time, the linen receiving notification is used to notify the hotel corresponding to the second hotel identifier to receive the second linen corresponding to the second linen identifier delivered by the laundry factory;

[0173] If the logistics identification of the second linen indicates that the linen flows from the hotel to the laundry, the hotel corresponding to the first hotel identification is the linen sender. At this time, the linen sends a notification to notify the laundry that it has received the second linen corresponding to the second linen identification returned by the hotel corresponding to the second hotel identification.

[0174] In step S303, if the first hotel identifier is the same as the second hotel identifier and the logistics identifier of the first linen and the logistics identifier of the second linen respectively indicate the same logistics flow direction of the linens, it is determined whether the first linen identifier is the same as the second linen identifier.

[0175] In an embodiment of the present invention, if the first hotel identifier is the same as the second hotel identifier, and the logistics identifier of the first linen and the logistics identifier of the second linen respectively indicate the same logistics flow direction of the linens, and both indicate that the linen flows from the hotel to the laundry plant, then the linen sender is the hotel and the linen receiver is the laundry plant, and it is necessary to determine whether the first linen identifier of the first linen returned by the hotel corresponding to the first hotel identifier to the laundry plant is the same as the second linen identifier of the second linen returned by the hotel corresponding to the first hotel identifier received by the laundry plant.

[0176] If the first linen identification is different from the second linen identification, prompt information for prompting that the first linen identification is different from the second linen identification is sent to the sending terminal and the receiving terminal respectively;

[0177] If the first linen identifier is the same as the second linen identifier, a correspondence between the first linen identifier, the logistics identifier of the first linen, and the first hotel identifier is stored.

[0178] If the first hotel identifier is the same as the second hotel identifier, and the logistics identifier of the first linen and the logistics identifier of the second linen respectively indicate the same logistics flow direction of the linens, and both indicate that they flow from the laundry plant to the hotel, then the linen sender is the laundry plant and the linen receiver is the hotel. It is necessary to determine whether the first linen identifier of the first linen delivered by the laundry plant received by the hotel corresponding to the first hotel identifier is the same as the second linen identifier of the second linen delivered by the laundry plant to the hotel corresponding to the first hotel identifier.

[0179] If the first linen identification is different from the second linen identification, prompt information for prompting that the first linen identification is different from the second linen identification is sent to the sending terminal and the receiving terminal respectively;

[0180] If the first linen identifier is the same as the second linen identifier, a correspondence between the first linen identifier, the logistics identifier of the first linen, and the first hotel identifier is stored.

[0181] Correspondingly, the sender terminal of the linen sender will receive the prompt information sent by the cloud server; and prompt the prompt information so that the staff of the linen sender will know that the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver.

[0182] The receiving terminal of the linen receiver will also receive the prompt information sent by the cloud server, and prompt the prompt information so that the staff of the linen receiver will know that the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver.

[0183] This enables the staff of the linen receiver and the staff of the linen sender to promptly find out the reason why the linens sent by the linen sender to the linen receiver are different from the linens sent by the linen sender and received by the linen receiver, and solve the problem in time.

[0184] In an embodiment of the present invention, after the linen sender sends the first linen to the linen receiver, the sender terminal of the linen sender needs to send a linen sending notification to the server, the linen sending notification carries the first linen identifier, the first hotel identifier, and the logistics identifier of the first linen, and the cloud server receives the linen sending notification sent by the linen sender. After the linen receiver receives the second linen sent by the linen sender, the receiver terminal of the linen receiver needs to send a linen receiving notification to the server, the linen receiving notification carries the second linen identifier, the second hotel identifier, and the logistics identifier of the second linen, and the cloud server receives the linen receiving notification sent by the linen receiver. If the first hotel logo is the same as the second hotel logo and the logistics logo of the first linen and the logistics logo of the second linen respectively indicate the same logistics flow direction of the linens, then it is determined whether the first linen logo is the same as the second linen logo, and then it can be determined whether the linens sent by the linen sender to the linen receiver and the linens received by the linen receiver are the same, thereby avoiding disputes between the linen sender and the linen receiver in the process of handing over linens, for example, avoiding disputes between hotels and washing plants in the process of handing over linens.

[0185] In another embodiment of the present invention, when the first linen is laid in a guest room in a hotel, a laying notification is received, the laying notification carrying the first linen identifier, the hotel identifier, the guest room identifier of the guest room and the laying time, the laying notification being used to notify that the linen corresponding to the first linen identifier is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time; and the correspondence between the first linen identifier and the indication information indicating that the linen is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time is stored.

[0186] This enables the cloud server to synchronize the usage of the linen in the hotel to avoid disputes over the use of the linen between the laundry plant and the hotel, and enables the user to query the usage of the linen in the hotel through the corresponding relationship stored in the cloud server after checking into the room where the linen is laid, for example, to find out when the linen was laid in which room in which hotel.

[0187] In another embodiment of the present invention, when an objection is raised to the first linen laid in a guest room in a hotel, an objection notification is received, the objection notification carries the first linen identification and the time of objection, and the objection notification is used to notify that the linen corresponding to the first linen identification was objected to at the time of objection; and the correspondence between the first linen identification and the indication information indicating that the objection was raised at the time of objection is stored.

[0188] Thus, the cloud server can synchronize the usage of the linen in the hotel to avoid disputes between the laundry factory and the hotel regarding the use of the linen. In addition, if the linen is later laid in other guest rooms for other users to use, other users can query the usage of the linen in the hotel through the corresponding relationship stored in the cloud server, for example, query when the linen was laid through the corresponding relationship stored in the cloud server to raise objections.

[0189] In another embodiment of the present invention, if the first linen is removed from a guest room of a hotel after being laid in the guest room, a withdrawal notification is received, the withdrawal notification carrying the first linen identifier, the withdrawal time, the hotel identifier of the hotel, and the room identifier of the guest room, the withdrawal notification being used to notify that the linen corresponding to the first linen identifier is removed from the guest room corresponding to the room identifier in the hotel corresponding to the second hotel identifier at the withdrawal time; and the correspondence between the first linen identifier and the indication information indicating that the linen is removed from the guest room corresponding to the room identifier in the hotel corresponding to the second hotel identifier at the withdrawal time is stored.

[0190] Thus, the cloud server can synchronize the usage of the linen in the hotel to avoid disputes between the laundry factory and the hotel regarding the use of the linen. In addition, if the linen is later laid in other guest rooms for other users to use, other users can query the usage of the linen in the hotel through the corresponding relationship stored in the cloud server, for example, query the time when the linen was removed from which guest room in which hotel through the corresponding relationship stored in the cloud server.

[0191] It should be noted that, for the sake of simplicity, the method embodiments are described as a series of action combinations, but those skilled in the art should be aware that the embodiments of the present invention are not limited by the order of the actions described, because according to the embodiments of the present invention, certain steps can be performed in other orders or simultaneously. Secondly, those skilled in the art should also be aware that the embodiments described in the specification are all preferred embodiments, and the actions involved are not necessarily required by the embodiments of the present invention.

[0192] Reference Figure 4 , shows a structural block diagram of an embodiment of a linen management terminal of the present invention, and the terminal may specifically include the following modules:

[0193] The first scanning module 11 is used to scan the RFID chip set on the linen to obtain the linen identification of the linen;

[0194] A first acquisition module 12, used to acquire the logistics identification of the linen;

[0195] The second acquisition module 13 is used to acquire the hotel identification of the hotel;

[0196] The first sending module 14 is used to send a linen notification to the cloud server, where the linen notification carries the linen identifier, the hotel identifier and the logistics identifier of the linen.

[0197] In an optional implementation, the terminal further includes:

[0198] A first receiving module is used to receive a prompt message sent by the cloud server, wherein the prompt message is used to prompt the linen receiver that the linen identification of the linen received is different from the linen identification of the linen sent by the linen sender to the linen receiver;

[0199] The prompt module is used to prompt the prompt information.

[0200] In an optional implementation, if the logistics identifier indicates that the linen flows from the laundry plant to the hotel, the linen notification is a linen receiving notification, and the linen receiving notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier delivered by the laundry plant has been received;

[0201] If the logistics identifier indicates that the linen flows from the hotel to the laundry plant, the linen notification is a linen sending notification, and the linen sending notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier has returned the linen corresponding to the linen identifier to the laundry plant.

[0202] In an optional implementation, the terminal further includes:

[0203] A second scanning module is used for scanning the RFID chip set on the linen to obtain the linen identification of the linen if the linen is laid in the guest room of the hotel;

[0204] A third acquisition module is used to acquire the local current time and use it as the laying time when the linen is laid in the guest room;

[0205] A fourth acquisition module, used to acquire a hotel identifier of the hotel and a room identifier of the room;

[0206] The second sending module is used to send a laying notification to the cloud server, wherein the laying notification carries the linen identification, the laying time, the hotel identification and the guest room identification, and the laying notification is used to notify that the linen corresponding to the linen identification is laid in the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the laying time.

[0207] In an optional implementation, the terminal further includes:

[0208] A third scanning module is used for scanning the RFID chip provided on the linen to obtain the linen identification of the linen if an objection is raised to the linen laid in the guest room of the hotel;

[0209] A fifth acquisition module, used for acquiring the local current time and using it as the time when the objection to the linen is raised;

[0210] The third sending module is used to send an objection notification to the cloud server, where the objection notification carries the linen identification and the raising time, and the laying notification is used to notify that the linen corresponding to the linen identification is objected to at the raising time.

[0211] In an optional implementation, the terminal further includes:

[0212] A fourth scanning module is used to scan the RFID chip provided on the linen to obtain the linen identification of the linen if the linen is removed from the guest room after being laid in the guest room of the hotel;

[0213] A sixth acquisition module, used for acquiring the local current time and using it as the withdrawal time when the linen is withdrawn from the guest room;

[0214] A sixth acquisition module, used to acquire a hotel identifier of the hotel and a room identifier of the room;

[0215] The fourth sending module is used to send a withdrawal notice to the cloud server, wherein the withdrawal notice carries the linen identification, the withdrawal time, the hotel identification and the guest room identification, and the withdrawal notice is used to notify that the linen corresponding to the linen identification is withdrawn from the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the withdrawal time.

[0216] In the embodiment of the present invention, whether the hotel returns the linens to the washing plant or receives the linens delivered by the washing plant, the hotel terminal of the hotel needs to scan the RFID chip set on the linens to obtain the linen identification of the linens, then obtain the logistics identification of the linens and the hotel identification of the hotel, and then send a linen notification to the cloud server, the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen. The cloud server stores the corresponding relationship between the linen identification, the hotel identification and the logistics identification of the linen, so that the linen identification of the linens returned by the hotel to the washing plant and / or the linen identification of the linens delivered by the washing plant can be clearly queried from the cloud server later, avoiding disputes between the hotel and the washing plant in the process of handing over the linens.

[0217] As for the terminal embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment.

[0218] Reference Figure 5 , shows a structural block diagram of an embodiment of a linen management cloud server of the present invention, and the cloud server may specifically include the following modules:

[0219] The second receiving module 21 is used to receive a linen sending notification sent by a sending terminal of a linen sender, wherein the linen sending notification carries a first linen identifier of a first linen, a first hotel identifier, and a logistics identifier of the first linen;

[0220] The third receiving module 22 is used to receive a linen receiving notification sent by a receiving terminal of a linen receiving party, wherein the linen receiving notification carries a second linen identifier of the second linen, a second hotel identifier, and a logistics identifier of the second linen;

[0221] The judgment module 23 is used to judge whether the first linen identification is the same as the second linen identification if the first hotel identification is the same as the second hotel identification and the logistics flow directions of the linens indicated by the logistics identification of the first linen and the logistics identification of the second linen are consistent.

[0222] In an optional implementation, the cloud server further includes:

[0223] a fifth sending module, configured to send prompt information for prompting that the first linen identifier is different from the second linen identifier to the sending terminal and the receiving terminal respectively if the first linen identifier is different from the second linen identifier;

[0224] The first storage module is configured to store a correspondence between the first linen identifier, the logistics identifier of the first linen, and the first hotel identifier if the first linen identifier is the same as the second linen identifier.

[0225] In an optional implementation, if the logistics identifier of the first linen indicates that the linen flows from a washing plant to a hotel, the linen sending notification is used to notify the washing plant to send the first linen corresponding to the first linen identifier to the hotel corresponding to the first hotel identifier;

[0226] If the logistics identifier of the first linen indicates that the linen flows from the hotel to the laundry plant, the linen sending notification is used to notify the hotel corresponding to the first hotel identifier that the first linen corresponding to the first linen identifier has been sent to the laundry plant;

[0227] If the logistics identifier of the second linen indicates that the linen flows from the laundry factory to the hotel, the linen receiving notification is used to notify the hotel corresponding to the second hotel identifier that the hotel has received the second linen corresponding to the second linen identifier delivered by the laundry factory;

[0228] If the logistics identifier of the second linen indicates that the linen flows from the hotel to the laundry plant, the linen sends a notification to notify the laundry plant that it has received the second linen corresponding to the second linen identifier returned by the hotel corresponding to the second hotel identifier.

[0229] In an optional implementation, the cloud server further includes:

[0230] a fourth receiving module, for receiving a laying notification when the first linen is laid in a guest room in a hotel, the laying notification carrying the first linen identifier, the hotel identifier of the hotel, the guest room identifier of the guest room, and a laying time, the laying notification being used to notify that the linen corresponding to the first linen identifier is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time;

[0231] The second storage module is used to store the correspondence between the first linen identifier and the indication information indicating that the linen is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time.

[0232] In an optional implementation, the cloud server further includes:

[0233] A fifth receiving module, configured to receive an objection notice when an objection is raised to the first linen laid in the guest room of the hotel, the objection notice carrying the first linen identifier and the time of raising the objection, the objection notice being used to notify that the linen corresponding to the first linen identifier is objected to at the time of raising the objection;

[0234] The third storage module is used to store the corresponding relationship between the first linen mark and the indication information indicating that the objection was raised at the raising moment.

[0235] In an optional implementation, the cloud server further includes:

[0236] a sixth receiving module, for receiving a withdrawal notice if the first linen is removed from a guest room of a hotel after being laid in the guest room, the withdrawal notice carrying the first linen identifier, the withdrawal time, the hotel identifier of the hotel, and the guest room identifier of the guest room, the withdrawal notice being used to notify that the linen corresponding to the first linen identifier is removed from the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the withdrawal time;

[0237] The fourth storage module is used to store the corresponding relationship between the first linen identifier and the indication information indicating that the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier is vacated at the vacating time.

[0238] In an embodiment of the present invention, after the linen sender sends the first linen to the linen receiver, the sender terminal of the linen sender needs to send a linen sending notification to the server, the linen sending notification carries the first linen identifier, the first hotel identifier, and the logistics identifier of the first linen, and the cloud server receives the linen sending notification sent by the linen sender. After the linen receiver receives the second linen sent by the linen sender, the receiver terminal of the linen receiver needs to send a linen receiving notification to the server, the linen receiving notification carries the second linen identifier, the second hotel identifier, and the logistics identifier of the second linen, and the cloud server receives the linen receiving notification sent by the linen receiver. If the first hotel logo is the same as the second hotel logo and the logistics logo of the first linen and the logistics logo of the second linen respectively indicate the same logistics flow direction of the linens, then it is determined whether the first linen logo is the same as the second linen logo, and then it can be determined whether the linens sent by the linen sender to the linen receiver and the linens received by the linen receiver are the same, thereby avoiding disputes between the linen sender and the linen receiver in the process of handing over linens, for example, avoiding disputes between hotels and washing plants in the process of handing over linens.

[0239] As for the cloud server embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment.

[0240] Although the above description uses hotels as an example, it should be understood that the hotels here include standard hotels, non-standard hotels, inns, apartments, short-term rentals, homestays and other scenarios that can provide accommodation services.

[0241] The various embodiments in this specification are described in a progressive manner, and each embodiment focuses on the differences from other embodiments. The same or similar parts between the various embodiments can be referenced to each other.

[0242] It will be appreciated by those skilled in the art that the embodiments of the present invention may be provided as methods, devices, or computer program products. Therefore, the embodiments of the present invention may take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware. Moreover, the embodiments of the present invention may take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer-usable program codes.

[0243] The embodiments of the present invention are described with reference to the flowcharts and / or block diagrams of the methods, terminal devices (systems), and computer program products according to the embodiments of the present invention. It should be understood that each process and / or block in the flowchart and / or block diagram, as well as the combination of the processes and / or blocks in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing terminal device to generate a machine, so that the instructions executed by the processor of the computer or other programmable data processing terminal device generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 A process or multiple processes and / or boxes Figure 1 A device that provides the functions specified in a block or multiple blocks.

[0244] These computer program instructions may also be stored in a computer readable memory capable of directing a computer or other programmable data processing terminal device to operate in a specific manner, so that the instructions stored in the computer readable memory produce a manufactured product including an instruction device, which implements the process Figure 1 A process or multiple processes and / or boxes Figure 1 A function specified in one or more boxes.

[0245] These computer program instructions can also be loaded onto a computer or other programmable data processing terminal device so that a series of operating steps are executed on the computer or other programmable terminal device to produce a computer-implemented process, thereby providing instructions for executing on the computer or other programmable terminal device to implement the process. Figure 1 A process or multiple processes and / or boxes Figure 1 The steps for the functions specified in one or more boxes.

[0246] Although the preferred embodiments of the present invention have been described, those skilled in the art may make additional changes and modifications to these embodiments once they have learned the basic creative concept. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and all changes and modifications that fall within the scope of the embodiments of the present invention.

[0247] Finally, it should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or terminal device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or terminal device. In the absence of further restrictions, the elements defined by the sentence "comprise a ..." do not exclude the existence of other identical elements in the process, method, article or terminal device including the elements.

[0248] The above is a detailed introduction to a linen management method, terminal, cloud server, computer device and storage medium provided by the present invention. Specific examples are used in this article to illustrate the principles and implementation methods of the present invention. The description of the above embodiments is only used to help understand the method of the present invention and its core idea; at the same time, for those skilled in the art, according to the idea of ​​the present invention, there will be changes in the specific implementation method and application scope. In summary, the content of this specification should not be understood as a limitation on the present invention.

Claims

1. A linen management method, characterized in that: The method comprises: Scanning an RFID (radio frequency identification) chip set on the linen to obtain a linen identification of the linen; Obtaining the logistics identification of the linen; the logistics identification includes a logistics flow direction identification for indicating the logistics flow direction of the linen, and also includes a logistics status identification for indicating the logistics link where the linen is located; Get the hotel ID of the hotel; A linen notification is sent to a cloud server, wherein the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen; the linen identification corresponds to the indication information of the linen, and the indication information includes: at least one of the time when the linen is laid in the guest room of the hotel corresponding to the hotel identification and the time when the linen is laid, the time when an objection is raised to the linen, and the time when the linen is withdrawn from the guest room of the hotel corresponding to the hotel identification.

2. The method according to claim 1, characterized in that The method further comprises: Receiving a prompt message sent by the cloud server, wherein the prompt message is used to prompt the linen receiver that the linen identifier of the linen received is different from the linen identifier of the linen sent by the linen sender to the linen receiver; The prompt information is prompted.

3. The linen management method according to claim 1, characterized in that: If the logistics identifier indicates that the linen flows from the laundry factory to the hotel, the linen notification is a linen receiving notification, and the linen receiving notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier delivered by the laundry factory has been received; If the logistics identifier indicates that the linen flows from the hotel to the laundry plant, the linen notification is a linen sending notification, and the linen sending notification is used to notify the hotel corresponding to the hotel identifier that the linen corresponding to the linen identifier has returned the linen corresponding to the linen identifier to the laundry plant.

4. The method according to claim 1 or 2, characterized in that: The method further comprises: Scanning the RFID chip set on the linens laid in the guest rooms of the hotel to obtain the linen identification of the linens; Obtaining the local current time and using it as the laying time when the linen is laid in the guest room; Obtaining a hotel ID of the hotel and a room ID of the room; A laying notification is sent to the cloud server, the laying notification carrying the linen identification, the laying time, the hotel identification and the guest room identification, the laying notification being used to notify that the linen corresponding to the linen identification is laid in the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the laying time.

5. The method according to any one of claims 1 to 3, characterized in that: The method further comprises: If an objection is raised to the linens laid in the guest rooms of the hotel, the RFID chip provided on the linens is scanned to obtain the linen identification of the linens; Obtain the local current time and use it as the time when the objection to the linen is raised; An objection notification is sent to the cloud server, the objection notification carries the linen identifier and the raising time, and the laying notification is used to notify that the linen corresponding to the linen identifier is objected to at the raising time.

6. The method according to any one of claims 1 to 3, characterized in that: The method further comprises: If the linens are laid in the hotel guest rooms and then removed from the guest rooms, the RFID chip set on the linens is scanned to obtain the linen identification of the linens; Obtaining the local current time and using it as the withdrawal time when the linen is withdrawn from the guest room; Obtaining a hotel ID of the hotel and a room ID of the room; A withdrawal notification is sent to the cloud server, the withdrawal notification carrying the linen identification, the withdrawal time, the hotel identification and the guest room identification, the withdrawal notification being used to notify that the linen corresponding to the linen identification is withdrawn from the guest room corresponding to the guest room identification in the hotel corresponding to the hotel identification at the withdrawal time.

7. A linen management method, characterized in that: The method comprises: Receive a linen sending notification sent by a sender terminal of a linen sender, wherein the linen sending notification carries a first linen identifier of a first linen, a first hotel identifier, and a logistics identifier of the first linen; the logistics identifier includes a logistics flow direction identifier for indicating the logistics flow direction of the linen, and also includes a logistics status identifier for indicating the logistics link where the linen is located; Receiving a linen receiving notification sent by a receiving terminal of a linen receiving party, wherein the linen receiving notification carries a second linen identifier of the second linen, a second hotel identifier, and a logistics identifier of the second linen; If the first hotel identifier is the same as the second hotel identifier and the logistics identifier of the first linen and the logistics identifier of the second linen respectively indicate the same logistics flow direction of the linens, then determine whether the first linen identifier is the same as the second linen identifier; the first linen identifier has a corresponding relationship with the indication information of the linen, and the indication information includes: at least one of the time when the linen is laid in the guest room of the hotel corresponding to the second hotel identifier and the time when the laying is completed, the time when an objection is raised to the linen, and the time when the linen is withdrawn from the guest room of the hotel corresponding to the second hotel identifier.

8. The method according to claim 7, characterized in that If the first linen identifier is different from the second linen identifier, sending prompt information for prompting that the first linen identifier is different from the second linen identifier to the sending terminal and the receiving terminal respectively; If the first linen identifier is the same as the second linen identifier, a correspondence between the first linen identifier, the logistics identifier of the first linen, and the first hotel identifier is stored.

9. The linen management method according to claim 7, characterized in that: If the logistics identifier of the first linen indicates that the linen flows from a washing plant to a hotel, the linen sending notification is used to notify the washing plant to send the first linen corresponding to the first linen identifier to the hotel corresponding to the first hotel identifier; If the logistics identifier of the first linen indicates that the linen flows from the hotel to the laundry plant, the linen sending notification is used to notify the hotel corresponding to the first hotel identifier that the first linen corresponding to the first linen identifier has been sent to the laundry plant; If the logistics identifier of the second linen indicates that the linen flows from the laundry factory to the hotel, the linen receiving notification is used to notify the hotel corresponding to the second hotel identifier that the hotel has received the second linen corresponding to the second linen identifier delivered by the laundry factory; If the logistics identifier of the second linen indicates that the linen flows from the hotel to the laundry plant, the linen sends a notification to notify the laundry plant that it has received the second linen corresponding to the second linen identifier returned by the hotel corresponding to the second hotel identifier.

10. The method according to claim 7 or 8, characterized in that: The method further comprises: When the first linen is laid in a guest room in a hotel, receiving a laying notification, the laying notification carrying the first linen identifier, the hotel identifier of the hotel, the guest room identifier of the guest room, and the laying time, the laying notification being used to notify that the linen corresponding to the first linen identifier is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time; The correspondence between the first linen identifier and the indication information indicating that the linen is laid in the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the laying time is stored.

11. The method according to any one of claims 7 to 9, characterized in that: The method further comprises: When an objection is raised to a first linen laid in a guest room in a hotel, an objection notification is received, the objection notification carrying the first linen identifier and the time of raising the objection, the objection notification being used to notify that the linen corresponding to the first linen identifier is objected to at the time of raising the objection; A correspondence between the first linen identifier and indication information indicating that an objection was raised at the raising time is stored.

12. The method according to any one of claims 7 to 9, characterized in that: The method further comprises: If the first linen is removed from a guest room of a hotel after being laid out in the guest room, a removal notice is received, the removal notice carrying the first linen identifier, the removal time, the hotel identifier of the hotel, and the guest room identifier of the guest room, the removal notice being used to notify that the linen corresponding to the first linen identifier is removed from the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the removal time; A correspondence between the first linen identifier and indication information indicating evacuation from the guest room corresponding to the guest room identifier in the hotel corresponding to the second hotel identifier at the evacuation time is stored.

13. A linen management terminal, characterized in that: The terminal comprises: A first scanning module is used to scan a radio frequency identification RFID chip set on the linen to obtain a linen identification of the linen; A first acquisition module is used to acquire the logistics identification of the linen; the logistics identification includes a logistics flow direction identification for indicating the logistics flow direction of the linen, and also includes a logistics status identification for indicating the logistics link where the linen is located; The second acquisition module is used to acquire the hotel identification of the hotel; The first sending module is used to send a linen notification to the cloud server, wherein the linen notification carries the linen identification, the hotel identification and the logistics identification of the linen; the linen identification has a corresponding relationship with the indication information of the linen, and the indication information includes: the time when the linen is laid in the guest room of the hotel corresponding to the hotel identification and the laying time, the time when the objection to the linen is raised, and the time when the linen is withdrawn from the guest room of the hotel corresponding to the hotel identification, at least one of the following.

14. A linen management cloud server, characterized in that: The server comprises: A second receiving module is used to receive a linen sending notification sent by a sender terminal of a linen sender, wherein the linen sending notification carries a first linen identifier of a first linen, a first hotel identifier, and a logistics identifier of the first linen; the logistics identifier includes a logistics flow direction identifier for indicating the logistics flow direction of the linen, and also includes a logistics status identifier for indicating the logistics link where the linen is located; A third receiving module is used to receive a linen receiving notification sent by a receiving terminal of a linen receiving party, wherein the linen receiving notification carries a second linen identifier of the second linen, a second hotel identifier, and a logistics identifier of the second linen; A judgment module is used to judge whether the first linen identification is the same as the second hotel identification and the logistics identification of the first linen and the logistics identification of the second linen respectively indicate the same logistics flow direction of the linens; the first linen identification has a corresponding relationship with the indication information of the linens, and the indication information includes: the time when the linens are laid in the guest room of the hotel corresponding to the second hotel identification and the laying time, the time when the objection to the linens is raised, and the time when the linens are withdrawn from the guest room of the hotel corresponding to the second hotel identification, at least one of the following.

15. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 12 is implemented.

16. A computer device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the program, the method according to any one of claims 1 to 12 is implemented.

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