Vehicle allocation system and vehicle allocation method

Abstract

A vehicle allocation plan preparation unit (14) prepares a vehicle allocation plan for a target vehicle (111) based on the planned behavior of the first user (U1) identified from the planned behavior of the first user (U1) obtained by the planned behavior acquisition unit (13). A planned movement change recognition unit (16) recognizes changes in the planned movement of the first user (U1) that may occur between the time when the vehicle allocation plan is prepared and the time when the first user (U1) starts using the target vehicle (111). A vehicle allocation plan change unit (17) changes the vehicle allocation plan based on the changes in the planned movement of the first user (U1) when the planned movement change recognition unit (16) recognizes changes in the planned movement of the first user (U1).

Description

Technical Field

[0001] The invention relates to a vehicle allocation system and a vehicle allocation method. Background Art

[0002] In the past, a car allocation reservation application has been proposed, which determines whether a user needs a car allocation reservation based on at least one of the user's living habit information and travel plan information of the car allocation service, and automatically executes the car allocation reservation when it is determined that a car allocation reservation is needed (for example, refer to patent document 1).

[0003] In the above-mentioned car allocation reservation application, when it is determined that the user cannot arrive at the destination within the period from the user's scheduled departure time to the scheduled destination time (scheduled arrival time at the destination), the car allocation reservation is automatically executed.

[0004] Prior art literature

[0005] Patent Literature

[0006] Patent Document 1: Japanese Patent Application No. 2018-504724 Summary of the invention

[0007] Problems to be solved by the invention

[0008] As in the conventional car allocation reservation application described above, when a car allocation reservation is made based on a user's activity plan such as the user's life information and outing plan information, the user's plan may be changed just before the car allocation reservation time. In addition, when the user's plan is changed in this way, the car allocation that has been made is wasted, and the utilization rate of the allocated target vehicle is reduced.

[0009] The present invention has been made in view of the above background, and an object of the present invention is to provide a vehicle allocation system and a vehicle allocation method which can suppress a decrease in the utilization rate of a vehicle to be allocated when vehicle allocation is planned based on a user's planned behavior.

[0010] Solutions to Solve Problems

[0011] As a method for achieving the above-mentioned purpose, a vehicle allocation system is listed, which includes: an action plan acquisition unit, which acquires the action plan of a first user who uses a vehicle allocation service; a vehicle allocation plan preparation unit, which prepares a vehicle allocation plan for a target vehicle to be allocated to the first user based on the movement plan of the first user identified from the action plan; a vehicle allocation processing unit, which executes a process for allocating the target vehicle to the first user based on the vehicle allocation plan; a movement plan change identification unit, which identifies changes in the movement plan of the first user that may occur between the time when the vehicle allocation plan is prepared and the time when the first user starts using the target vehicle; and a vehicle allocation plan change unit, which changes the vehicle allocation plan based on the change in the movement plan of the first user when the change in the movement plan of the first user is identified by the movement plan change identification unit.

[0012] In the above-mentioned vehicle allocation system, it can also be configured that the action plan acquisition unit also acquires the action plan at a specified time after the vehicle allocation plan is prepared by the vehicle allocation plan preparation unit, and the movement plan change identification unit identifies the change of the movement plan of the first user based on the action plan obtained by the action plan acquisition unit after the vehicle allocation plan is prepared by the vehicle allocation plan preparation unit.

[0013] In the above-mentioned vehicle allocation system, it can also be configured that the vehicle allocation plan making unit identifies the scheduled start location and the scheduled start time of use of the target vehicle by the first user based on the movement plan, and makes the vehicle allocation plan in a manner that includes a target vehicle standby measure, the target vehicle standby measure being a measure that causes the target vehicle to stand by at the scheduled start location for a prescribed standby time from a standby start time based on the scheduled start time of use, and when the movement plan change recognition unit recognizes a change in the movement plan of the first user, the vehicle allocation plan changing unit changes the execution condition of the target vehicle standby measure under the vehicle allocation plan based on the change in the movement plan of the first user.

[0014] In the above-mentioned vehicle allocation system, it can also be configured as follows: the vehicle allocation system includes a scheduled start time notification unit, which sends scheduled start time information indicating the scheduled start time of use to a first user terminal used by the first user, the movement plan change identification unit identifies the first user's lateness with respect to the scheduled start time of use, and regards the first user's lateness with respect to the scheduled start time of use as a change in the movement plan of the first user, and the vehicle allocation plan change unit changes the execution condition of the target vehicle standby measure based on the first user's lateness identified by the movement plan change identification unit.

[0015] In the above-mentioned vehicle allocation system, it can also be configured that the vehicle allocation plan preparation unit also prepares the vehicle allocation plan in a manner that includes allocating the target vehicle to a second user other than the first user, and when the movement plan change recognition unit recognizes that the first user is late for the scheduled use start time, the vehicle allocation plan change unit changes the execution condition of the target vehicle standby measure or cancels the allocation of the target vehicle to the first user in the vehicle allocation plan based on the lateness and the allocation of the target vehicle to the second user after the allocation of the target vehicle to the first user in the vehicle allocation plan.

[0016] In the above-mentioned vehicle allocation system, it can also be configured that, when the movement plan change identification unit identifies that the first user is late for the scheduled start time, in a case where the vehicle allocation plan stipulates that the target vehicle for the second user is allocated after the target vehicle for the first user, the vehicle allocation plan change unit determines whether the target vehicle for the second user corresponding to the vehicle allocation plan can be allocated, assuming that the target vehicle is placed on standby at the scheduled start location for the amount of the first user's lateness from the scheduled start time, and when the target vehicle for the second user corresponding to the vehicle allocation plan cannot be allocated, the vehicle allocation plan for the first user is canceled.

[0017] In the above-mentioned vehicle allocation system, it can also be configured that, when the movement plan change recognition unit recognizes that the first user is late for the scheduled start time, when the vehicle allocation plan stipulates that the target vehicle is allocated to the second user after the target vehicle is allocated to the first user, the vehicle allocation plan change unit determines whether the target vehicle can arrive at the scheduled start point before an extended time obtained by extending the first user's late arrival time from the scheduled start time, assuming that the target vehicle is allocated to the second user first, and when it is determined that the target vehicle can arrive at the scheduled start point before the extended time, the vehicle allocation plan change unit changes the vehicle allocation plan to allocate the target vehicle to the second user first and then allocate the target vehicle to the first user.

[0018] In the above-mentioned vehicle allocation system, it can also be configured that the vehicle allocation system includes a movement status recognition unit that recognizes the movement status of the target vehicle. When the movement status recognition unit recognizes that the time when the target vehicle arrives at the scheduled start of use location will be later than the scheduled start of use, the vehicle allocation plan change unit sends standby permission inquiry information to the first user terminal, and the standby permission inquiry information inquires whether to wait for the arrival of the target vehicle even if the target vehicle is delayed. When the vehicle allocation plan change unit receives answer information indicating an answer to the inquiry sent from the first user terminal, the vehicle allocation plan changes the vehicle allocation plan according to the answer indicated in the answer information.

[0019] In the above-mentioned vehicle allocation system, it can also be configured that, with respect to the target vehicle that arrives at the scheduled start of use location through processing performed by the vehicle allocation processing unit according to the vehicle allocation plan, when the first user has not started using the target vehicle within a first specified time from the scheduled start of use and has not received late notification information notifying the first user of the late arrival from the first user terminal, the vehicle allocation plan changing unit cancels the allocation of the target vehicle for the first user in the vehicle allocation plan.

[0020] In the above-mentioned vehicle allocation system, it can also be configured that, when it is difficult to achieve movement within a limited time corresponding to the movement plan of the first user by moving the target vehicle, the vehicle allocation plan change unit sends alternative movement means information to the first user terminal, and the alternative movement means information guides the first user to use other movement means other than the target vehicle.

[0021] In the above-mentioned vehicle allocation system, the vehicle allocation plan changing unit may be configured to send alternative means of transportation information to the first user terminal when canceling the allocation of the target vehicle to the first user in the vehicle allocation plan, and the alternative means of transportation information may guide the first user to use a means of transportation other than the target vehicle.

[0022] In the above-mentioned vehicle allocation system, it can also be configured that the vehicle allocation system includes a user evaluation unit, which evaluates the first user based on the utilization status of the vehicle allocation service by the first user, and the vehicle allocation plan change unit changes the execution condition of the target vehicle standby measure based on the evaluation result of the first user by the user evaluation unit.

[0023] In the vehicle allocation system, the user evaluation unit may evaluate the first user based on a frequency with which the first user is late for the scheduled use start time or a frequency with which the first user cancels allocation of the target vehicle.

[0024] In the above-mentioned vehicle allocation system, it can also be configured that the user evaluation unit evaluates the first user based on the frequency of the first user being late for the scheduled start time of use, and the vehicle allocation plan making unit selects the following allocation vehicle as the target vehicle to make the vehicle allocation plan for the first user who is evaluated by the user evaluation unit as having a frequency of being late for the scheduled start time of use that is greater than a first specified level. The allocation vehicle is an allocation vehicle among the allocation vehicles of the vehicle allocation service that is not scheduled to be allocated to a third user other than the first user after the allocation to the first user or the time from the allocation to the first user to the next allocation to the third user is greater than a second specified time.

[0025] In the above-mentioned vehicle allocation system, it can also be configured that the vehicle allocation system includes a vehicle allocation utilization cost setting unit, which sets the utilization cost of the vehicle allocation service for the following first user higher than that for a fourth user, the first user is a user evaluated by the user evaluation unit as having a frequency of being late for the scheduled start time of use or a frequency of canceling the allocation of the target vehicle being greater than a second specified level, and the fourth user is a user whose frequency of being late or canceling is less than the second specified level.

[0026] As another method for achieving the above-mentioned purpose, a vehicle allocation method executed by a computer is listed, which includes: an action plan acquisition step, wherein the computer acquires the action plan of a first user who uses a vehicle allocation service; a vehicle allocation plan preparation step, wherein the computer prepares a vehicle allocation plan for a target vehicle to be allocated to the first user based on the movement plan of the first user identified from the action plan; a vehicle allocation processing step, wherein the computer executes a process for allocating the target vehicle to the first user based on the vehicle allocation plan; a movement plan change identification step, wherein the computer identifies changes in the movement plan of the first user that can occur between the time when the vehicle allocation plan is prepared and the time when the first user starts using the target vehicle; and a vehicle allocation plan change step, wherein when a change in the movement plan of the first user is identified through the movement plan change identification step, the vehicle allocation plan is changed based on the change in the movement plan of the first user.

[0027] As another method for achieving the above-mentioned purpose, a vehicle allocation system is listed, which comprises: an action plan acquisition unit, which accesses a storage device that records the action plan of a first user who uses a vehicle allocation service to acquire the action plan; a vehicle allocation plan preparation unit, which prepares a vehicle allocation plan for a target vehicle to be allocated to the first user based on the movement plan of the first user identified from the action plan; a vehicle allocation processing unit, which executes a process for allocating the target vehicle to the first user based on the vehicle allocation plan; a movement plan change identification unit, which identifies changes in the movement plan of the first user that may occur between the time when the vehicle allocation plan is prepared and the time when the first user starts using the target vehicle; and a vehicle allocation plan change unit, which changes the vehicle allocation plan based on the change in the movement plan of the first user when the movement plan change identification unit identifies a change in the movement plan of the first user.

[0028] Effects of the Invention

[0029] According to the above-mentioned vehicle allocation system, based on the action plan of the user who uses the vehicle allocation service, the vehicle allocation plan making unit makes a vehicle allocation plan for the target vehicle to be allocated to the user, and the vehicle allocation processing unit performs processing for allocating the target vehicle based on the vehicle allocation plan. Then, when the movement plan change recognition unit identifies a change in the user's movement plan, the vehicle allocation plan change unit changes the vehicle allocation plan based on the change in the movement plan. In this way, when a change in the user's movement plan occurs after the vehicle allocation plan is made based on the user's action information, the vehicle allocation plan is changed according to the change in the movement plan, thereby avoiding the waste of the allocated target vehicle and suppressing the reduction in the utilization rate of the target vehicle. In the case of using the above-mentioned vehicle allocation method, the same effect can be obtained. BRIEF DESCRIPTION OF THE DRAWINGS

[0030] Figure 1 This is an explanatory diagram showing a method of allocating target vehicles in the vehicle allocation system.

[0031] Figure 2 It is the structural diagram of the vehicle distribution system.

[0032] Figure 3 This is a diagram to explain the user's schedule and car allocation plan.

[0033] Figure 4 This is an explanatory diagram of a fee plan based on user evaluation.

[0034] Figure 5 This is a flowchart for the preparation and change processing of vehicle allocation plans.

[0035] Figure 6 This is a flowchart of processing when a change in a user's travel plan is recognized.

[0036] Figure 7 This is a flowchart of processing to be performed when the target vehicle is delayed in arriving.

[0037] Figure 8 This is a flowchart of the response process to unauthorized cancellation by the user.

[0038] Fig. 9 This is an explanatory diagram of an arrival delay guidance screen that notifies the user of the arrival delay of a target vehicle and inquires whether or not the vehicle allocation needs to be canceled. DETAILED DESCRIPTION

[0039] [1. Method of allocating vehicles to the vehicle allocation system]

[0040] Reference Figure 1 , the allocation method of the target vehicle of the vehicle allocation system 1 of this embodiment is described. The vehicle allocation system 1 arranges a rideshare vehicle as a means of transportation between locations for users who have registered for the use of the vehicle allocation service. The vehicle allocation system 1 includes a vehicle allocation vehicle DB (database: database) 32 that records information on managed rideshare vehicles, a user DB 33 that records user information, and a vehicle allocation plan DB 34 that records a vehicle allocation plan for rideshare vehicles.

[0041] exist Figure 1 , the following situation is shown: the vehicle allocation system 1 arranges the target vehicle 111 for the movement of the first user U1 from the company 200 as the workplace to the home 300, and arranges the target vehicle 111 for the movement of the second user U2 from the company 210 as the workplace to the home 310. The first user U1 manages his own action plan through a scheduler application executed by the first user terminal 91, and the information of the first user U1's action plan is uploaded to the schedule server 500 at any time through the schedule application. Similarly, the second user U2 manages his own action plan through the schedule application executed by the second user terminal 92, and the information of the second user U2's action plan is uploaded to the schedule server 500 at any time through the schedule application.

[0042] The vehicle allocation system 1 accesses the schedule server 500 to identify the planned actions of the first user U1 and the second user U2, thereby identifying the movement plans of the first user U1 and the second user U2. Then, the vehicle allocation system 1 creates a vehicle allocation plan for the target vehicle 111 selected from the shared vehicles 110 waiting at the vehicle allocation station 100 based on the movement plans of the first user U1 and the second user U2, and transmits the vehicle allocation plan information to the target vehicle 111.

[0043] The target vehicle 111 includes a vehicle controller 120 for controlling the operation of the target vehicle 111, and the vehicle controller 120 drives the target vehicle 111 according to the vehicle allocation plan information received from the vehicle allocation system 1. The target vehicle 111 may be an automatically driven vehicle or a vehicle driven by a driver's operation.

[0044] exist Figure 1 In the example of , according to the vehicle allocation plan, the target vehicle 111 travels on the route Rt in the order of location P1 of the vehicle allocation station 100 → location P2 of the company 200 where the first user U1 works → location P3 of the home 300 of the first user U1 → location P4 of the company 210 where the second user U2 works → location P5 of the home 310 of the second user U2 → location P1 of the vehicle allocation station 100. The first user U1 travels in the target vehicle 111 in the section from P2 to P3, and the second user U2 travels in the target vehicle 111 in the section from P4 to P5.

[0045] The vehicle allocation system 1 performs a process of changing the vehicle allocation plan when the movement plan of the first user U1 changes or when the arrival delay of the target vehicle is predicted after the vehicle allocation plan of the target vehicle is created until the first user U1 starts using the target vehicle.

[0046] [2. Structure of vehicle allocation system]

[0047] Reference Figures 2 to 4 , the structure of the vehicle allocation system 1 is described. The vehicle allocation system 1 is a computer system composed of a CPU (Central Processing Unit) 10, a memory 30 (equivalent to the storage device of the present invention), and a communication unit 40. The vehicle allocation system 1 communicates with a first user terminal 91 used by a first user U1, a second user terminal 92 used by a second user U2, and a vehicle controller 120 of a target vehicle 111 via the communication unit 40. Here, the vehicle controller 120 may be an on-board terminal installed in the target vehicle 111, or may be a communication terminal carried by the driver of the target vehicle 111.

[0048] Furthermore, the vehicle allocation system 1 communicates with the traffic information server 400 and the schedule server 500 via the communication unit 40. The traffic information server 400 collects information on traffic control, road congestion, weather, delays of transportation facilities, and the like, and provides it to the vehicle allocation system 1. As described above, the schedule server 500 provides the vehicle allocation system 1 with information on the planned actions of the first user U1 and the second user U2.

[0049] In the memory 30, in addition to the above-mentioned allocated vehicle DB 32, user DB 33, and allocation plan DB 34, a control program 31 of the allocation system 1 is stored. The CPU 10 reads and executes the control program 31 to function as an allocated vehicle registration unit 11, a user registration unit 12, a planned action acquisition unit 13, an allocation plan preparation unit 14, an allocation processing unit 15, a movement plan change recognition unit 16, an allocation plan change unit 17, a use start scheduled time notification unit 18, a movement status recognition unit 19, a user evaluation unit 20, and an allocation use cost setting unit 21.

[0050] In addition, the processing performed by the planned action acquisition unit 13 is equivalent to the planned action acquisition step in the vehicle allocation method of the present invention, the processing performed by the vehicle allocation plan preparation unit 14 is equivalent to the vehicle allocation plan preparation step in the vehicle allocation method of the present invention, and the processing performed by the vehicle allocation processing unit 15 is equivalent to the vehicle allocation processing step in the vehicle allocation method of the present invention. In addition, the processing performed by the planned movement change recognition unit 16 is equivalent to the planned movement change recognition step in the vehicle allocation method of the present invention, and the processing performed by the vehicle allocation plan change unit 17 is equivalent to the vehicle allocation plan change step in the vehicle allocation method of the present invention.

[0051] Next, the first user U1 is registered with the vehicle allocation system 1 and Figure 1 The illustrated embodiment will be described using a carpooling service provided by the carpooling system 1. The first user U1 uses the first user terminal 91 to execute a carpooling application provided by the carpooling system 1, thereby enabling communication between the carpooling system 1 and the first user terminal 91.

[0052] The allocated vehicle registration unit 11 records the information (model, maintenance status, operating status, etc.) of the shared vehicle managed by the allocated vehicle system 1 in the allocated vehicle DB 32. The user registration unit 12 records the information of the first user U1 in the user DB 33 by receiving the registration application information sent from the first user terminal 91. The user DB 33 records the user ID (identification) issued to the first user U1, the name, contact information, home address, address of the company where the first user U1 works, and the following access information, which is used to obtain the action schedule managed by the schedule application in use and uploaded to the schedule server 500.

[0053] The planned action acquisition unit 13 accesses the schedule server 500 to acquire information on the planned action of the first user U1. The vehicle allocation plan creation unit 14 identifies the movement plan of the first user U1 based on the planned action of the first user U1 acquired by the planned action acquisition unit 13. Then, the vehicle allocation plan creation unit 14 creates a vehicle allocation plan for the target vehicle 111 based on the movement plan of the first user U1.

[0054] Here, refer to Figure 3 , the processing performed by the vehicle allocation plan preparation unit 14 will be described. The vehicle allocation plan preparation unit 14 identifies the action plan 50 of the first user U1 based on the action plan information of the first user U1 acquired by the action plan acquisition unit 13. In the action plan 50, the first user U1 is scheduled to have a meeting at the company between 15:00 and 16:30, and to receive guests at home between 18:00 and 19:00.

[0055] The vehicle allocation plan preparation unit 14 identifies the first user U1's planned movement from the company 200 to the home 300 between 16:30 and 18:00 based on the first user U1's planned movement 50. The vehicle allocation plan preparation unit 14 then prepares a vehicle allocation plan 55 for the target vehicle 111 for the first user U1 to travel from the company 200 to the home 300.

[0056] In the vehicle allocation plan 55, as a boarding condition for the first user U1, the scheduled boarding location (equivalent to the scheduled use start location of the present invention) is set to the location P2 where the company 200 (XX company) where the first user U1 works is located, and the scheduled boarding time is set to 17:15. In addition, as a disembarkation condition for the first user U1, the scheduled disembarkation location is set to the location P3 where the home 300 of the first user U1 is located, and the scheduled disembarkation time is set to 17:50. In addition, as an execution condition of the target vehicle standby measure for making the target vehicle 111 wait at the scheduled boarding location of the first user U1, it is set so that the target vehicle 111 waits for 10 minutes (+10 minutes) from the scheduled boarding time (equivalent to the standby start time of the present invention) as an upper limit.

[0057] In the vehicle allocation plan 55, after the target vehicle 111 is allocated to the first user U1, the target vehicle 111 is allocated to the second user U2. As the boarding condition of the second user U2, the scheduled boarding location is set to the location P4 of the company 210 (YY company) where the second user U2 works, and the scheduled boarding time is set to 18:30. In addition, as the alighting condition of the second user U2, the scheduled alighting location is set to the location P5 of the home 310 of the second user U2, and the scheduled alighting time is set to 19:00. And, as the execution condition of the waiting measure for the target vehicle waiting at the scheduled boarding location of the second user U2, it is set so that the target vehicle 111 starts waiting from 5 minutes before the scheduled boarding time until 5 minutes after (±5 minutes). In this case, 5 minutes before the scheduled boarding time corresponds to the waiting start time of the present invention.

[0058] The vehicle allocation processing unit 15 transmits information on the vehicle allocation plan created by the vehicle allocation plan creation unit 14 to the vehicle controller 120 of the target vehicle 111. The vehicle controller 120 then drives the target vehicle 111 according to the vehicle allocation plan to provide vehicle allocation services to the first user U1 and the second user U2.

[0059] The travel plan change recognition unit 16 recognizes changes in the travel plan of the first user U1 that may occur after the vehicle allocation plan is prepared. Specifically, the travel plan change recognition unit 16 recognizes changes in the travel plan of the first user U1 when the travel plan of the first user U1 acquired by the travel plan acquisition unit 13 is changed or when a change in the travel plan of the first user U1 (late arrival relative to the scheduled boarding time, etc.) is notified from the first user terminal 91.

[0060] The scheduled start time notification unit 18 transmits scheduled start time notification information indicating the scheduled boarding time of the first user U1 set by the vehicle allocation plan (scheduled start time when the first user U1 boards the target vehicle 111 and starts using the target vehicle 111) to the first user terminal 91. The movement status recognition unit 19 obtains the traffic information obtained by accessing the traffic information server 400 and the information on the real-time movement status of the target vehicle 111 transmitted from the vehicle controller 120 of the target vehicle 111, and recognizes the movement status of the target vehicle 111.

[0061] The user evaluation unit 20 evaluates the first user U1 based on the usage status of the first user U1 using the car allocation service. Specifically, the user evaluation unit 20 ranks the first user U1 into one of the following three levels according to the frequency of the first user U1 being late for the scheduled boarding time and the frequency of unauthorized cancellation.

[0062] Level 1: "Normal user". The number of late arrivals within a predetermined period (eg, one month) is less than or equal to a criterion (eg, 5 times, which corresponds to the first predetermined level of the present invention).

[0063] Level 2: "Users with frequent schedule changes." The number of late arrivals within the specified period exceeds the judgment criteria.

[0064] Level 3: "Users who frequently cancel their accounts without permission." The number of unauthorized cancellations within a specified period exceeds the judgment criterion (e.g., 3 times).

[0065] The vehicle allocation utilization cost setting unit 21 sets a fee plan for the first user U1 based on the evaluation result of the user evaluation unit 20. Figure 4The fare plan table 70 shown sets a fare plan for the first user U1. The fare plan table 70 shows conditions such as fare plan name 70a, target user 70b, fare setting 70c, arrival time 70d, user late waiting time 70e, and vehicle allocation delay response 70f.

[0066] Comparing the fee setting 70c, the fee of the flexible plan and the penalty plan becomes a higher amount than that of the normal plan. In this case, the user to whom the flexible plan and the penalty plan are applied is equivalent to the fourth user of the present invention. Comparing the arrival time 70d, in the normal plan, it is assumed that the user will arrive before the scheduled time of boarding, and the vehicle arrival time is set to 10 minutes before the scheduled time of boarding. In contrast, in the flexible plan and the penalty plan, it is assumed that the user is not very punctual, and the vehicle arrival time is set to 5 minutes before to 5 minutes after the scheduled time of boarding. In addition, in the penalty plan, the notification of the expected arrival time of the vehicle to the user is strengthened. Specifically, the notification of the expected arrival time to the user is strengthened by increasing the number of notifications of the predicted arrival time, advancing the notification time, and other measures.

[0067] Comparing the user late waiting time 70e, in the normal plan, it is assumed that the user is rarely late for a long time, and the waiting time for a maximum of 30 minutes of lateness is set free, and a cancellation fee is charged when the user cancels the car allocation. In contrast, in the flexible plan, it is assumed that the user is prone to lateness, and the waiting time for a 60-minute lateness is set free, and the cancellation fee is set free when the user cancels the car allocation. In addition, in the penalty plan, it is assumed that the user is prone to lateness and cancels frequently, and the waiting time for a maximum of 60 minutes of lateness is set free, and the cancellation fee is set to a higher amount than the normal plan when the user cancels the car allocation.

[0068] Here, the maximum 30 minutes and maximum 60 minutes regulations mean that if the user cannot catch the car assigned to the next scheduled location after waiting for 30 minutes or 60 minutes, the car assigned to the late user will be cancelled and the vehicle will go to the next scheduled location even if 30 minutes or 60 minutes have not passed.

[0069] Comparing the response to vehicle allocation delay 70f, in the normal plan, when a vehicle allocation delay is expected, an alternative means of transportation is introduced to the user, and as an incentive for good users, the cost of the alternative means of transportation is compensated. In contrast, in the flexible plan and the penalty plan, although the user is introduced to an alternative means of transportation, the cost of the alternative means of transportation is not compensated.

[0070] [3. Preparation and modification of vehicle allocation plan]

[0071] according to Figures 5 to 8 The flowchart shown in FIG. 1 illustrates a series of processes for making and changing a vehicle allocation plan executed by the vehicle allocation system 1. Figure 1 The illustrated example is a situation where the target vehicle 111 is assigned to the first user U1.

[0072] exist Figure 5 In step S1, the action plan acquisition unit 13 accesses the schedule server 500 to acquire the schedule information of the first user U1, thereby identifying the action plan of the first user U1. In the following steps S2 to S4, the vehicle allocation plan preparation unit 14 refers to Figure 3 As described above, the movement plan of the first user U1 is identified from the planned behavior of the first user U1, and the planned boarding location and the planned boarding time for the first user U1 to board the target vehicle 111 and the planned alighting location and the planned alighting time for the first user U1 to alight from the target vehicle 111 are set. Then, the vehicle allocation plan preparation unit 14 prepares a vehicle allocation plan for the target vehicle 111 to be assigned to the first user U1.

[0073] In the next step S5, the scheduled start time notification unit 18 sends the vehicle allocation condition information (including the scheduled start time information of the present invention) indicating the vehicle allocation conditions set for the first user U1 to the first user terminal 91. The vehicle allocation conditions include vehicle information such as the vehicle type, the number of passengers, and passenger information, as well as the scheduled boarding location, the scheduled boarding time, the scheduled alighting location, and the scheduled alighting time. The first user U1 recognizes that a vehicle has been allocated to the first user U1 and the allocated vehicle conditions that have been allocated by confirming the vehicle allocation condition information received by the first user terminal 91.

[0074] In the next step S6, the vehicle allocation processing unit 15 sends the vehicle allocation plan information indicating the vehicle allocation plan to the vehicle controller 120 of the target vehicle 111. The vehicle controller 120, which receives the vehicle allocation plan information, makes the target vehicle 111 move according to the vehicle allocation plan identified from the vehicle allocation plan information. Figure 1 By traveling along the illustrated route Rt, the first user U1 is provided with a mobility service of the target vehicle 111 .

[0075] In the next step S7, the travel plan change recognition unit 16 repeatedly determines whether the travel plan of the first user U1 has changed in step S100 by communicating with the vehicle controller 120 until it recognizes that the target vehicle 111 has arrived at the scheduled boarding point (here, the scheduled boarding point of the first user U1, that is, P2). Then, when the travel plan of the first user U1 has changed, the travel plan change recognition unit 16 enters the processing Figure 6 Step S101.

[0076] Here, the travel plan change identification unit 16 determines that the travel plan of the first user U1 has changed in the following case (1) or (2).

[0077] (1) When the first user terminal 91 receives late notification information notifying that the first user U1 is late for the scheduled boarding time.

[0078] In this case, the first user U1 is notified of the degree of delay, such as "estimated to be 10 minutes late", "estimated to be 1 hour late", "uncertain how long I will be late", etc.

[0079] (2) After the vehicle allocation plan is created, the travel schedule at the time when the vehicle allocation plan is created is changed to the travel schedule of the first user U1 identified from the planned action information acquired by the planned action acquisition unit 13 .

[0080] In addition, the movement status recognition unit 19 determines whether the target vehicle 111 will be delayed in arriving at the scheduled boarding location in step S200 until it is recognized in step S7 that the target vehicle 111 has arrived at the scheduled boarding location. Then, when the movement status recognition unit 19 recognizes that the arrival is delayed, the processing enters Figure 7 The movement status recognition unit 19 recognizes the arrival delay of the target vehicle 111 based on the travel status of the vehicle 111 transmitted in real time from the vehicle controller 120 of the target vehicle 111 and the traffic information acquired from the traffic information server 400 .

[0081] Step S8 and step S300 are processes in the case where the target vehicle 111 has arrived at the scheduled boarding location P2 of the first user U1, but the first user U1 has not arrived at the scheduled boarding location P2 within the waiting time. In step S8, the vehicle allocation plan change unit 17 determines whether the first user U1 has boarded the target vehicle 111 by communicating with the target vehicle 111 or the first user terminal 91. When it is recognized in step S8 that the first user U1 has boarded the target vehicle 111, the vehicle allocation plan change unit 17 ends the processing for the late arrival of the first user U1 and the delay of the target vehicle 111.

[0082] On the other hand, if the first user U1 is not recognized as boarding the target vehicle 111 in step S8, the vehicle allocation plan change unit 17 advances the process to step S300 to determine whether a waiting time Tw1 (equivalent to the first predetermined time of the present invention) has passed since the scheduled boarding time. The waiting time Tw1 is determined based on Figure 4 The fee plan table 70 shown is set.

[0083] Then, when the waiting time Tw1 has elapsed from the scheduled boarding time, the vehicle allocation plan changing unit 17 enters the processing into the Figure 8In step S301, when the waiting time Tw1 has not passed since the scheduled boarding time, the process proceeds to step S310. In step S310, the car allocation plan change unit 17 determines whether there is a next car allocation reservation. Then, the car allocation plan change unit 17 proceeds to step S311 when there is a next car allocation reservation, and proceeds to step S8 when there is no next car allocation reservation.

[0084] In step S311, the vehicle allocation plan change unit 17 determines whether the movement start time for moving to the next scheduled vehicle allocation location has arrived. Then, when the movement start time for moving to the next scheduled vehicle allocation location has arrived, the vehicle allocation plan change unit 17 advances the processing to step S312, cancels the vehicle allocation to the first user U1, and changes to the vehicle allocation plan for moving to the next scheduled vehicle allocation location. Thus, if the vehicle is not allocated to the next scheduled vehicle allocation location in time after waiting for the first user U1 until the waiting time Tw1 has passed, the vehicle allocation to the first user U1 is canceled, and the vehicle allocation to the next scheduled vehicle allocation location is ensured. On the other hand, when the movement start time for moving to the next scheduled vehicle allocation location has not arrived, the vehicle allocation plan change unit 17 advances the processing from step S311 to step S8, thereby continuing to make the target vehicle 111 wait for the first user U1.

[0085] Figure 6 This is a response process when the change in the travel plan of the first user is recognized by the travel plan change recognition unit 16. In step S101, the vehicle allocation plan change unit 17 determines whether the change in the travel plan is the late arrival of the first user U1 relative to the scheduled boarding time. Then, when the change in the travel plan is the late arrival of the first user U1, the vehicle allocation plan change unit 17 advances the process to step S103, and when the change in the travel plan is not the late arrival of the first user U1, the process advances to step S110.

[0086] In step S110, the vehicle allocation plan changing unit 17 changes the vehicle allocation plan based on the reason for the change in the movement schedule other than the late arrival of the first user U1, such as the fact that the movement is no longer necessary, that is, the movement time is earlier than scheduled, and the process proceeds to step S109. On the other hand, when the reason for the change in the movement schedule of the first user U1 is the late arrival of the first user U1, in step S103, the user evaluation unit 20 sets the level of the first user U1.

[0087] In the next step S104, the vehicle allocation plan change unit 17 determines whether there is a next vehicle allocation plan after the vehicle allocation to the first user U1 or whether the time until the next vehicle allocation plan is less than a prescribed time. Then, if there is a next vehicle allocation plan after the first user U1 or the time until the next vehicle allocation plan is less than a prescribed time, the vehicle allocation plan change unit 17 advances the process to step S105. On the other hand, if there is no vehicle allocation plan after the first user U1 or the time until the next vehicle allocation plan exceeds the prescribed time, the vehicle allocation plan change unit 17 advances the process to step S120.

[0088] In step S120, the vehicle allocation plan change unit 17 changes the vehicle allocation plan by setting the waiting time to Tw2 which is longer than Tw1, and sends waiting time change information for notifying the changed waiting time to the first user terminal 91, and the process proceeds to step S109. Thus, by extending the waiting time without affecting the next vehicle allocation, the convenience of the first user U1 can be improved.

[0089] In step S105, the vehicle allocation plan change unit 17 determines whether the late arrival time Td of the first user U1 is less than the available waiting time Twa. Here, the available waiting time Twa is set so that the target vehicle 111 can catch up with the next allocated vehicle (in Figure 1 Then, the car allocation plan change unit 17 advances the processing to step S130 when the late arrival time Td is less than the available waiting time Twa, and advances the processing to step S106 when the late arrival time Td is greater than the available waiting time Twa.

[0090] In step S130, the vehicle allocation plan change unit 17 changes the vehicle allocation plan by extending the waiting time to Tw3 (≤Twa) which is less than the available waiting time Twa, and transmits waiting time change information for notifying the changed waiting time to the first user terminal 91, and the process proceeds to step S109. Thus, by extending the waiting time within a range in which the arrangement of the next vehicle allocation is not delayed, the convenience of the first user U1 can be improved.

[0091] In step S106, the vehicle allocation plan changing unit 17 determines whether the first user U1 can be accommodated for the lateness of the first user U1 if the vehicle allocation to the second user U2 is performed before the first user U1. Specifically, if the first user U1 is expected to be late, the vehicle allocation plan changing unit 17 determines that the first user U1 can be accommodated for the lateness of the first user U1 if the vehicle allocation to the second user U2 is completed before the extended time that is extended by the amount of the lateness time compared to the scheduled boarding time of the first user U1 and the target vehicle 111 arrives at the scheduled boarding location P2 of the first user U1.

[0092] When the vehicle allocation plan changing unit 17 determines that the first user U1 can be accommodated for the late arrival, the processing proceeds to step S140, and when the vehicle allocation plan changing unit 17 determines that the first user U1 cannot be accommodated for the late arrival, the processing proceeds to step S107. In step S140, the vehicle allocation plan changing unit 17 changes the vehicle allocation plan so that the vehicle for the second user U2 is allocated before the first user U1, sends the expected arrival time information to the first user terminal 91 to notify the expected arrival time of the target vehicle 111 at the scheduled boarding location P2 in the changed vehicle allocation plan, and the processing proceeds to step S109.

[0093] In step S107, the vehicle allocation plan change unit 17 cancels the vehicle allocation for the first user U1 and changes the vehicle allocation plan, and in the next step S108, the information of the alternative means of transportation is sent to the first user terminal 91. The first user U1 can return to the home 300 by using an alternative means of transportation such as a train or a bus by confirming the information of the alternative means of transportation received by the first user terminal 91.

[0094] Figure 7 This is a response process when the target vehicle 111 is delayed in arriving at the scheduled boarding location P2 of the first user U1. In step S201, the vehicle allocation plan change unit 17 sends a waiting permission inquiry information to the first user terminal 91 to inquire whether to wait even if the vehicle allocation delay time occurs. Then, in the next step S202, when the vehicle allocation plan change unit 17 receives the answer information from the first user terminal 91, the process proceeds to step S203.

[0095] The first user terminal 91 which receives the standby permission inquiry information Fig. 9 The illustrated arrival delay guidance screen 60 is displayed on the touch panel 91a. The arrival delay guidance screen 60 displays guidance 61 of the delay status and arrival forecast, a selection button 62 for continuing to wait, a selection button 63 for cancelling vehicle allocation, and guidance 64 for alternative means of transportation.

[0096] The first user U1 can determine whether to continue waiting for the arrival of the target vehicle 111 or cancel the vehicle allocation and use the alternative means of transportation by checking the arrival delay guidance screen 60, taking into account the degree of arrival delay and the use of the alternative means of transportation. Furthermore, when the first user terminal 91 detects the touch operation of the selection button 62 for continuing the standby, it sends the answer information indicating the answer of "standby is possible" to the vehicle allocation system 1. In addition, when the first user terminal 91 detects the touch operation of the selection button 63 for cancelling the vehicle allocation, it sends the answer information indicating the answer of "cancel the vehicle allocation" to the vehicle allocation system 1.

[0097] In step S203, when the answer of the first user U1 identified from the answer information is "standby", the vehicle allocation plan changing unit 17 advances the process to step S204. On the other hand, when the answer of the first user U1 identified from the answer information is not "standby" (is "vehicle allocation canceled"), the vehicle allocation plan changing unit 17 advances the process to step S210.

[0098] In step S204, the vehicle allocation plan change unit 17 resets the scheduled boarding time and the scheduled getting-off time of the first user U1 according to the arrival delay time of the target vehicle 111 and changes the vehicle allocation plan. On the other hand, in step S210, the vehicle allocation plan change unit 17 cancels the vehicle allocation for the first user U1 and changes the vehicle allocation plan. In the next step S211, the alternative means of transportation information is sent to the first user terminal 91. The first user terminal 91 that has received the alternative means of transportation information displays a corresponding information on the touch panel 91a. Fig. 9 The illustrated arrival delay guidance screen 60 displays information on alternative means of transportation in the same manner.

[0099] Figure 8 This is a response process when the target vehicle 111 has arrived at the scheduled boarding location P2 of the first user U1, but the first user U1 has not arrived after the waiting time Tw1 has passed. In step S301, the vehicle allocation plan change unit 17 cancels the vehicle allocation for the first user U1 (the arrangement of moving the target vehicle 111 from the scheduled boarding location P2 to the scheduled alighting location P3) and changes the vehicle allocation plan of the target vehicle 111.

[0100] In the next step S302, the vehicle allocation plan changing unit 17 and the above Figure 7 Similarly to step S211, the alternative means of transportation information is sent to the first user terminal 91. In the next step S303, the user evaluation unit 20 and the above Figure 6 In step S103, the first user U1 is evaluated and ranked in a similar manner.

[0101] [4. Other embodiments]

[0102] In the above embodiment, the target vehicle 111 as a carpool vehicle is shown as the target vehicle assigned to the first user U1 and the second user U2, but the present invention is also applicable to target vehicles assigned by taxi services, car sharing, and car allocation services based on general drivers.

[0103] In the above-described embodiment, the movement status recognition unit 19 is provided and processing corresponding to the delay of the target vehicle 111 is performed, but the movement status recognition unit 19 may be omitted.

[0104] In the above embodiment, Figure 5 In step S5, the scheduled start time notification unit 18 is used to send the vehicle allocation condition information of the target vehicle 111 to the first user terminal 91. In this case, information on alternative means of transportation such as rail and bus may also be sent together, so that the first user U1 can compare the vehicle allocation service of the vehicle allocation system 1 with the alternative means of transportation and select one. In addition, when it is difficult to realize the movement within the limited time of the movement plan identified from the action plan of the first user U1 through the vehicle allocation service of the vehicle allocation system 1, the information on the alternative means of transportation may be sent to the first user terminal 91.

[0105] In the above embodiment, based on the evaluation result of the user by the user evaluation unit 20, as shown in FIG. Figure 4 The vehicle allocation conditions are changed as shown in the fare plan table 70. As another embodiment of utilizing the user evaluation, a third user whose frequency of lateness is above the second specified level (for example, the number of latenesses per month is more than 5 times) may be allocated a carpooling vehicle that has no next vehicle allocation reservation or that has a second specified time interval before the next vehicle allocation as the target vehicle.

[0106] In the above-described embodiment, the user evaluation unit 20 is provided, and the waiting condition for the late arrival of the target vehicle 111 is changed based on the evaluation of the user evaluation unit 20 . However, the user evaluation unit 20 may be omitted.

[0107] In the above embodiment, the vehicle allocation utilization cost setting unit 21 is provided to set the vehicle allocation utilization fee for the user based on the evaluation of the user evaluation unit 20 . However, the vehicle allocation utilization cost setting unit 21 may be omitted.

[0108] In the above embodiment, the vehicle allocation method of the present invention is executed by a computer constituting the vehicle allocation system 1. As another configuration, the vehicle allocation method of the present invention may be executed by a computer constituting the vehicle controller 120 of the target vehicle 111.

[0109] In the above embodiment, the vehicle allocation system 1 obtains the planned action information of the first user U1 and the second user U2 from the schedule server 500. As another configuration, the planned action information of the first user U1 and the second user U2 may be obtained from the first user terminal 91 and the second user terminal 92, respectively.

[0110] also, Figure 2This is a schematic diagram showing the functional structure of the vehicle allocation system 1 by distinguishing the main processing contents for easy understanding of the present invention. The structure of the vehicle allocation system 1 may be configured in other ways of distinction. In addition, the processing of each structural element may be executed by one hardware unit or by multiple hardware units. In addition, the processing of each structural element may be executed by one program or by multiple programs.

[0111] Description of symbols

[0112] 1: vehicle allocation system; 10: CPU; 11: vehicle allocation registration unit; 12: user registration unit; 13: action plan acquisition unit; 14: vehicle allocation plan preparation unit; 15: vehicle allocation processing unit; 16: movement plan change recognition unit; 17: vehicle allocation plan change unit; 18: use start scheduled time notification unit; 19: vehicle allocation status recognition unit; 20: user evaluation unit; 21: vehicle allocation use cost setting unit; 30: memory; 31: control program; 32: vehicle allocation Vehicle DB; 33: User DB; 34: Vehicle allocation plan DB; 40: Communication unit; 50: Action plan; 51: Vehicle allocation plan; 60: Arrival delay guidance screen; 70: Fee plan table; 91: First user terminal; 92: Second user terminal; 100: Vehicle allocation station; 110: Shared vehicle; 111: Target vehicle; 120: Vehicle controller; 400: Traffic information server; 500: Schedule server; 900: Communication network.

Claims

1. A vehicle allocation system, comprising: a planned action acquisition unit for acquiring a planned action of a first user who utilizes the car allocation service; a vehicle allocation plan preparation unit that prepares a vehicle allocation plan for a target vehicle to be allocated to the first user based on the movement plan of the first user identified from the action plan; a vehicle allocation processing unit that executes a process for allocating the target vehicle to the first user based on the vehicle allocation plan; a travel plan change identifying unit that identifies a change in the travel plan of the first user that may occur between the time when the vehicle allocation plan is created and the time when the first user starts using the target vehicle; as well as a vehicle allocation plan changing unit that, when the travel plan change identifying unit identifies a change in the travel plan of the first user, changes the vehicle allocation plan based on the change in the travel plan of the first user; The vehicle allocation plan preparation unit identifies the scheduled start location and the scheduled start time of use of the target vehicle by the first user based on the movement plan, and prepares the vehicle allocation plan in a manner including a target vehicle standby measure, the target vehicle standby measure being a measure for causing the target vehicle to stand by at the scheduled start location for a predetermined standby time from a standby start time based on the scheduled start time of use, When the movement plan change recognition unit recognizes a change in the movement plan of the first user, the vehicle allocation plan change unit changes the execution condition of the target vehicle standby measure under the vehicle allocation plan based on the change in the movement plan of the first user, The vehicle allocation system includes a user evaluation unit that evaluates the first user based on a utilization status of the vehicle allocation service by the first user. The user evaluation unit evaluates the first user based on a frequency with which the first user is late for the scheduled use start time or a frequency with which the first user cancels allocation of the target vehicle. The vehicle allocation system includes a vehicle allocation utilization cost setting unit, which sets the utilization cost of the vehicle allocation service for the following first user, which is evaluated by the user evaluation unit as a user whose frequency of being late for the scheduled start time of use or the frequency of canceling the allocation of the target vehicle is higher than that for a fourth user, who is a user whose frequency of being late or the frequency of canceling is less than the second prescribed level, to be higher than that for a fourth user, the utilization cost of the vehicle allocation service being an additional charge each time the target vehicle moves a prescribed distance.

2. The vehicle distribution system according to claim 1, wherein: The planned action acquisition unit further acquires the planned action at a predetermined time after the vehicle allocation plan is prepared by the vehicle allocation plan preparation unit. The planned movement change identifying unit identifies a change in the planned movement of the first user based on the planned behavior acquired by the planned behavior acquiring unit after the vehicle allocation plan is created by the vehicle allocation plan creating unit.

3. The vehicle distribution system according to claim 1 or 2, wherein: The vehicle allocation system includes a scheduled use start time notification unit configured to transmit scheduled use start time information indicating the scheduled use start time to a first user terminal used by the first user. The travel plan change recognition unit recognizes that the first user is late for the scheduled use start time as a change in the travel plan of the first user. The vehicle allocation plan changing unit changes the execution condition of the target vehicle standby measure based on the late arrival of the first user identified by the movement plan change identifying unit.

4. The vehicle distribution system according to claim 3, wherein: The vehicle allocation plan preparation unit further prepares the vehicle allocation plan in a manner including allocating the target vehicle to a second user other than the first user, When the movement plan change recognition unit recognizes that the first user is late for the scheduled use start time, the vehicle allocation plan change unit changes the execution condition of the target vehicle standby measure or cancels the allocation of the target vehicle to the first user in the vehicle allocation plan based on the late arrival status and the status of allocating the target vehicle to the second user after allocating the target vehicle to the first user in the vehicle allocation plan.

5. The vehicle distribution system according to claim 4, wherein: When the movement plan change recognition unit recognizes that the first user is late for the scheduled start time, in a case where the vehicle allocation plan stipulates that the target vehicle for the second user is allocated after the target vehicle for the first user, the vehicle allocation plan change unit determines whether the target vehicle for the second user corresponding to the vehicle allocation plan can be allocated, assuming that the target vehicle is placed on standby at the scheduled start location for the first user from the scheduled start time, and cancels the allocation of the target vehicle for the first user in the vehicle allocation plan if the target vehicle cannot be allocated.

6. The vehicle distribution system according to claim 4, wherein: When the movement plan change recognition unit recognizes that the first user is late for the scheduled start time, and when the vehicle allocation plan specifies that the target vehicle is allocated to the second user after the target vehicle is allocated to the first user, the vehicle allocation plan change unit determines whether the target vehicle can arrive at the scheduled start location before a time extended by the first user's late time from the scheduled start time, assuming that the target vehicle is allocated to the second user first. When it is determined that the target vehicle can arrive at the scheduled use start point before the extended time, the vehicle allocation plan changing unit changes the vehicle allocation plan so that the target vehicle is first allocated to the second user and then allocated to the first user.

7. The vehicle distribution system according to claim 3, wherein: The vehicle allocation system includes a movement status recognition unit for recognizing a movement status of the target vehicle. When the movement status recognition unit recognizes that the time when the target vehicle arrives at the scheduled start of use location will be later than the scheduled start of use time, the vehicle allocation plan change unit sends standby permission inquiry information to the first user terminal, the standby permission inquiry information inquiring whether to wait for the arrival of the target vehicle even if the target vehicle is delayed, and when the vehicle allocation plan change unit receives answer information indicating an answer to the inquiry sent from the first user terminal, the vehicle allocation plan change unit changes the vehicle allocation plan according to the answer indicated in the answer information.

8. The vehicle distribution system according to claim 3, wherein: For the target vehicle that has arrived at the scheduled start of use location through processing performed by the vehicle allocation processing unit according to the vehicle allocation plan, when the first user has not started using the target vehicle within a first specified time from the scheduled start of use time and has not received late notification information notifying the first user of the late arrival from the first user terminal, the vehicle allocation plan changing unit cancels the allocation of the target vehicle to the first user in the vehicle allocation plan.

9. The vehicle distribution system according to claim 3, wherein: When it is difficult to move the first user within the time limit corresponding to the planned movement of the first user by moving the target vehicle, the vehicle allocation plan changing unit sends alternative movement means information to the first user terminal, and the alternative movement means information guides the first user to use other movement means other than the target vehicle.

10. The vehicle distribution system according to any one of claims 4, 5 and 8, wherein: The vehicle allocation plan changing unit transmits alternative means of transportation information to the first user terminal when canceling the allocation of the target vehicle to the first user in the vehicle allocation plan. The alternative means of transportation information guides the first user to use a means of transportation other than the target vehicle.

11. The vehicle distribution system according to claim 1, wherein: The vehicle allocation plan changing unit changes an execution condition of the target vehicle standby measure based on an evaluation result of the first user by the user evaluating unit.

12. The vehicle distribution system according to claim 1, wherein: The user evaluation unit evaluates the first user based on a frequency of the first user being late for the scheduled use start time, The vehicle allocation plan making unit makes the vehicle allocation plan by selecting, for the first user evaluated by the user evaluation unit as having a frequency of being late for the scheduled start time of use being at or above a first specified level, a vehicle to be allocated as the target vehicle, wherein the vehicle to be allocated is a vehicle that is not scheduled to be allocated to a third user other than the first user after the allocation to the first user, or a time from the allocation to the first user to the next allocation to the third user is at or above a second specified time.

13. A vehicle allocation method, executed by a computer, comprising: a step of obtaining a planned action, wherein the computer obtains a planned action of a first user who utilizes the car allocation service; a vehicle allocation plan preparation step, wherein the computer prepares a vehicle allocation plan for a target vehicle to be allocated to the first user based on the movement plan of the first user identified from the action plan; a vehicle allocation processing step, wherein the computer executes a process for allocating the target vehicle to the first user based on the vehicle allocation plan; a movement plan change identification step, wherein the computer identifies a change in the movement plan of the first user that may occur during a period from when the vehicle allocation plan is prepared to when the first user starts using the target vehicle; as well as a vehicle allocation plan changing step, wherein when a change in the travel plan of the first user is recognized in the travel plan change recognition step, the computer changes the vehicle allocation plan based on the change in the travel plan of the first user, In the vehicle allocation plan preparation step, the computer identifies a scheduled start location and a scheduled start time of use of the target vehicle by the first user based on the movement plan, and prepares the vehicle allocation plan in a manner including a target vehicle standby measure, wherein the target vehicle stands by at the scheduled start location from a standby start time based on the scheduled start time of use with a predetermined standby time as an upper limit, In the vehicle allocation plan changing step, when a change in the movement plan of the first user is identified in the movement plan change identifying step, the computer changes the execution condition of the target vehicle standby measure under the vehicle allocation plan based on the change in the movement plan of the first user, The vehicle allocation method includes a user evaluation step, in which the first user is evaluated based on the utilization status of the vehicle allocation service by the first user. In the user evaluation step, the first user is evaluated based on a frequency with which the first user is late for the scheduled start time of use or a frequency with which the first user cancels allocation of the target vehicle, The vehicle allocation method further includes a vehicle allocation utilization cost setting step, wherein the vehicle allocation utilization cost setting step sets the utilization cost of the vehicle allocation service for the following first user higher than that for a fourth user, the first user being a user evaluated by the user evaluation step as having a frequency of being late for the scheduled start time of use or a frequency of cancelling the allocation of the target vehicle being a second specified level or higher, the fourth user being a user having a frequency of being late or a frequency of cancelling being less than the second specified level, the utilization cost of the vehicle allocation service being an additional charge each time the target vehicle moves a specified distance.

14. A vehicle allocation system, comprising: a planned action acquisition unit that accesses a storage device recording a planned action of a first user who uses the car allocation service, and acquires the planned action; a vehicle allocation plan preparation unit that performs processing for preparing a vehicle allocation plan for a target vehicle to be allocated to the first user based on the movement plan of the first user identified from the action plan; a vehicle allocation processing unit that executes a process for allocating the target vehicle to the first user based on the vehicle allocation plan; a movement plan change recognition unit that performs processing for recognizing a change in the movement plan of the first user that may occur between the time when the vehicle allocation plan is created and the time when the first user starts using the target vehicle; as well as a vehicle allocation plan changing unit for executing a process of changing the vehicle allocation plan based on the change in the travel plan of the first user when the change in the travel plan identifying unit identifies a change in the travel plan of the first user; The vehicle allocation plan preparation unit identifies the scheduled start location and the scheduled start time of use of the target vehicle by the first user based on the movement plan, and prepares the vehicle allocation plan in a manner including a target vehicle standby measure, wherein the target vehicle stands by at the scheduled start location for a predetermined standby time from a standby start time based on the scheduled start time of use, When the movement plan change recognition unit recognizes a change in the movement plan of the first user, the vehicle allocation plan change unit changes the execution condition of the target vehicle standby measure under the vehicle allocation plan based on the change in the movement plan of the first user, The vehicle allocation system includes a user evaluation unit that evaluates the first user based on a utilization status of the vehicle allocation service by the first user. The user evaluation unit evaluates the first user based on a frequency with which the first user is late for the scheduled use start time or a frequency with which the first user cancels allocation of the target vehicle. The vehicle allocation system includes a vehicle allocation utilization cost setting unit, which sets the utilization cost of the vehicle allocation service for the following first user, which is evaluated by the user evaluation unit as a user whose frequency of being late for the scheduled start time of use or the frequency of canceling the allocation of the target vehicle is higher than that for a fourth user, who is a user whose frequency of being late or the frequency of canceling is less than the second prescribed level, to be higher than that for a fourth user, the utilization cost of the vehicle allocation service being an additional charge each time the target vehicle moves a prescribed distance.

Images