A boiler product flow tracking method and platform

Abstract

The present invention discloses a method for tracking the flow of boiler products, which comprises: a user terminal scans a QR code of a boiler to obtain equipment information of the boiler; the user terminal scans a QR code of a subcomponent of the boiler to obtain equipment information of the subcomponent, wherein the boiler comprises a plurality of subcomponents; the user terminal sends the equipment information of the boiler and the equipment information of the subcomponent to a manufacturer server; the manufacturer server queries a parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent; the manufacturer server sends the parts list to the user terminal; the user terminal sends the parts information of a faulty part to the manufacturer server, wherein the faulty part is selected by the user according to the parts list.

Description

Technical Field

[0001] The present invention relates to the technical field of boiler product tracing, and in particular to a boiler product flow tracking method and platform. Background Art

[0002] Modern boilers are high-tech mechanical equipment. For example, the WNS low-nitrogen condensing gas steam boiler produced by our company has tens of thousands of different parts inside. The failure of any part will cause the boiler to not operate normally. Therefore, boiler manufacturers often undertake a lot of after-sales service work, among which the workload of providing technical support and parts replacement for users is large and the work is difficult. Therefore, it is of great significance for enterprises to improve the efficiency of after-sales work and reduce the cost of after-sales service. To this end, it is necessary to propose a method and platform for tracking the flow of boiler products. Summary of the invention

[0003] To achieve the above object, the present invention provides a boiler product flow tracking method, comprising:

[0004] The user terminal scans the QR code of the boiler to obtain the equipment information of the boiler;

[0005] Scanning a QR code of a subcomponent of the boiler by a user terminal to obtain device information of the subcomponent, wherein the boiler includes a plurality of subcomponents;

[0006] The user terminal sends the equipment information of the boiler and the equipment information of the subcomponents to the manufacturer server;

[0007] The manufacturer server queries the parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent;

[0008] The manufacturer's server sends the parts list to the user terminal;

[0009] The user terminal sends the parts information of the faulty parts to the manufacturer's server, wherein the faulty parts are selected by the user according to the parts list.

[0010] In a preferred embodiment, the method further comprises:

[0011] The manufacturer server determines whether the faulty part is an easily confused part based on the part information;

[0012] If the manufacturer server determines that the faulty part is not an easily confused part, the manufacturer server sends a first notification message to the user terminal, wherein the first notification message indicates that the manufacturer will send a replacement part to the user;

[0013] If the manufacturer server determines that the faulty part is an easily confused part, the manufacturer server further determines whether the faulty part is connected to other easily confused parts.

[0014] In a preferred embodiment, the method further comprises:

[0015] If the manufacturer server determines that the faulty part is not connected to other easily confused parts, the manufacturer server sends a second notification message to the user terminal, wherein the second notification message indicates other parts around the faulty part to the user;

[0016] After the user terminal receives the second notification message, the user terminal displays other parts around the faulty part to the user;

[0017] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part;

[0018] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user terminal sends a first confirmation message to the manufacturer server;

[0019] After the manufacturer server receives the first confirmation message, the manufacturer server sends a third notification message to the user terminal, wherein the third notification message indicates that the manufacturer will send a replacement part to the user.

[0020] In a preferred embodiment, the method further comprises:

[0021] If the manufacturer server determines that the faulty part is connected to other easily confused parts, the manufacturer server sends a fourth notification message to the user terminal, wherein the fourth notification message indicates to the user other parts around the faulty part and disconnects the faulty part from the other easily confused parts;

[0022] After the user terminal receives the fourth notification message, the user terminal displays other parts around the faulty part to the user;

[0023] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part;

[0024] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user releases the connection between the faulty part and other easily confused parts.

[0025] In a preferred embodiment, the method further comprises:

[0026] After the user disconnects the faulty part from other easily confused parts, the user determines the faulty part again;

[0027] The user selects the faulty part to be re-judged on the user terminal, and the user selects the faulty part to be re-judged on the human-machine interface of the boiler.

[0028] In a preferred embodiment, the method further comprises:

[0029] The user terminal sends the part information of the faulty part determined again to the manufacturer server;

[0030] The boiler sends the parts information of the faulty parts determined again to the manufacturer's server;

[0031] After receiving the part information of the re-determined faulty part sent by the user terminal and the part information of the re-determined faulty part sent by the boiler, the manufacturer server determines whether the part information of the re-determined faulty part sent by the user terminal and the part information of the re-determined faulty part sent by the boiler are consistent;

[0032] If it is determined that the part information of the re-determined faulty part sent by the user terminal is consistent with the part information of the re-determined faulty part sent by the boiler, the manufacturer server sends a fifth notification message to the user terminal, wherein the fifth notification message indicates that the manufacturer will send a replacement part to the user.

[0033] The present invention provides a boiler product flow tracking platform, characterized in that the platform includes modules for performing the following operations:

[0034] The user terminal scans the QR code of the boiler to obtain the equipment information of the boiler;

[0035] Scanning a QR code of a subcomponent of the boiler by a user terminal to obtain device information of the subcomponent, wherein the boiler includes a plurality of subcomponents;

[0036] The user terminal sends the equipment information of the boiler and the equipment information of the subcomponents to the manufacturer server;

[0037] The manufacturer server queries the parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent;

[0038] The manufacturer's server sends the parts list to the user terminal;

[0039] The user terminal sends the parts information of the faulty parts to the manufacturer's server, wherein the faulty parts are selected by the user according to the parts list.

[0040] In a preferred embodiment, the platform further includes a module for performing the following operations:

[0041] The manufacturer server determines whether the faulty part is an easily confused part based on the part information;

[0042] If the manufacturer server determines that the faulty part is not an easily confused part, the manufacturer server sends a first notification message to the user terminal, wherein the first notification message indicates that the manufacturer will send a replacement part to the user;

[0043] If the manufacturer server determines that the faulty part is an easily confused part, the manufacturer server further determines whether the faulty part is connected to other easily confused parts.

[0044] In a preferred embodiment, the platform further includes a module for performing the following operations:

[0045] If the manufacturer server determines that the faulty part is not connected to other easily confused parts, the manufacturer server sends a second notification message to the user terminal, wherein the second notification message indicates other parts around the faulty part to the user;

[0046] After the user terminal receives the second notification message, the user terminal displays other parts around the faulty part to the user;

[0047] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part;

[0048] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user terminal sends a first confirmation message to the manufacturer server;

[0049] After the manufacturer server receives the first confirmation message, the manufacturer server sends a third notification message to the user terminal, wherein the third notification message indicates that the manufacturer will send a replacement part to the user.

[0050] In a preferred embodiment, the platform further includes a module for performing the following operations:

[0051] If the manufacturer server determines that the faulty part is connected to other easily confused parts, the manufacturer server sends a fourth notification message to the user terminal, wherein the fourth notification message indicates to the user other parts around the faulty part and disconnects the faulty part from the other easily confused parts;

[0052] After the user terminal receives the fourth notification message, the user terminal displays other parts around the faulty part to the user;

[0053] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part;

[0054] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user releases the connection between the faulty part and other easily confused parts.

[0055] Compared with the prior art, the present invention has the following advantages: during the operation of large boilers, boiler failures caused by damage and aging of parts are inevitable. For some enterprise users with independent maintenance capabilities, such enterprises often send engineers to troubleshoot boilers by themselves, and then such enterprises only order replacement parts or components from our company, and then such enterprises can use replacement parts or components to replace damaged parts or components, thereby achieving boiler maintenance. For such enterprise users with independent maintenance capabilities, our company has found that such enterprise users' independent maintenance of boilers often causes subsequent bigger problems. For example, our company's WNS low-nitrogen condensing gas steam boiler has a large number of parts independently developed by our company. Some of these parts are very similar in appearance and are not standard parts in the mechanical field. The engineers of enterprise users cannot accurately determine the specific names or numbers of these parts through their experience and knowledge, which may cause the enterprise engineers to report the wrong parts information to our company, and our company will then send the wrong parts to the enterprise users. Finally, after receiving the wrong parts, the enterprise users may find the error, re-check the fault and re-order the replacement parts. This process consumes a lot of time and man-hours, resulting in a significant increase in the maintenance cost of the boiler. The method provided by the present invention aims to avoid this problem. BRIEF DESCRIPTION OF THE DRAWINGS

[0056] Figure 1 It is a schematic diagram of the platform architecture of an embodiment of the present invention.

[0057] Figure 2 It is a method flow chart of an embodiment of the present invention.

[0058] Figure 3 It is a schematic diagram of the logical relationship between a boiler, boiler sub-components, and parts according to an embodiment of the present invention. DETAILED DESCRIPTION

[0059] The specific implementation modes of the present invention are described in detail below in conjunction with the accompanying drawings, but it should be understood that the protection scope of the present invention is not limited by the specific implementation modes.

[0060] During the operation of large boilers, it is inevitable that boiler failures will occur due to damage and aging of parts. For example, the WNS low-nitrogen condensing gas steam boiler sold by our company needs to be inspected and maintained several times a year, and some parts need to be replaced at the same time, even if there is no damage to the parts. If the maintenance or operation is improper, this type of boiler will easily fail. As mentioned above, there are tens of thousands of internal parts of this type of boiler, and its internal structure is delicate and complex. At the same time, there are a large number of parts produced independently by our company in this type of boiler. At present, there are two ways to repair this type of boiler: for users who do not have the ability to repair large machinery, our company provides engineers to provide on-site maintenance services, and this maintenance method generally does not cause problems; for some corporate users with independent maintenance capabilities, such companies often send engineers to troubleshoot the boiler themselves, and then such companies only order replacement parts or components from our company, and then such companies can use the replacement parts or components to replace the damaged parts or components, thereby realizing boiler maintenance. For such corporate users with independent maintenance capabilities, our company has found that such corporate users' independent maintenance of boilers often causes greater problems later. For example, as mentioned above, our WNS low-nitrogen condensing gas steam boiler contains a large number of parts independently developed by our company. Some of these parts are very similar in appearance and are not standard parts in the mechanical field. The engineers of the enterprise users are completely unable to accurately determine the specific names or numbers of these parts through their experience and knowledge. This may cause the enterprise engineers to report the wrong parts information to our company, and our company will then send the wrong parts to the enterprise users. Finally, after receiving the wrong parts, the enterprise users may find the error, re-check the fault and re-order replacement parts. This process consumes a lot of time and man-hours, resulting in a significant increase in boiler maintenance costs. In a worse case, after receiving the wrong parts, the enterprise users mistakenly install the parts in the wrong position, which can easily cause serious damage to the boiler as a whole, and this situation can easily lead to significant economic losses. The method provided by the present invention is intended to avoid this problem.

[0061] Figure 1 The following is a schematic diagram of the platform architecture of an embodiment of the present invention. As shown in the figure, the platform of the present invention includes a manufacturer server, a boiler, and a user terminal, wherein the manufacturer server is a server controlled by the boiler manufacturer. An enterprise user may purchase multiple boilers from our company (ie, the manufacturer), so Figure 1Three boilers are schematically shown in the figure. At present, the boilers provided by our company are equipped with a simple human-machine interface, which can be realized by using a computer, related supporting software and necessary physical cables. The realization of the human-machine interface is common knowledge in this field and will not be described in detail in the present invention. At present, the boilers provided by our company also have a WiFi connection function, which is also realized by the computer of the human-machine interface and the WiFi network card. The user terminal can be a special handheld device provided by the user company to the engineer, or it can be a mobile phone of the user company engineer with the relevant APP installed. The following is a detailed introduction to the various embodiments and examples of the present invention.

[0062] Example 1

[0063] Figure 2 1 is a method flow chart of an embodiment of the present invention. As shown in the figure, the method of the present invention includes:

[0064] Step 1: The user terminal scans the QR code of the boiler to obtain the equipment information of the boiler;

[0065] Step 2: The user terminal scans the QR code of the boiler subcomponent to obtain the device information of the subcomponent, wherein the boiler includes multiple subcomponents; in one example, the subcomponent of the boiler refers to a relatively independent system inside the boiler, and each subcomponent of the boiler includes multiple parts; the boiler, the subcomponents of the boiler and the logical relationship of the parts of the present invention can be found in Figure 3 ,exist Figure 3 In the figure, a set of boilers is shown to contain boiler sub-component 1, boiler sub-component 2 and boiler sub-component 3. Although multiple parts are shown only in boiler sub-component 2, it should be understood by those skilled in the art that each boiler sub-component should have multiple parts; it should be understood by those skilled in the art that a set of boilers can have more than three boiler sub-components. In one example, the condensing system of a boiler can constitute a sub-component of a boiler, and the heating system of a boiler can constitute a sub-component of another boiler;

[0066] Step 3: The user terminal sends the equipment information of the boiler and the equipment information of the subcomponents to the manufacturer server; in Example 1, the reason why the user terminal is required to send the equipment information of the boiler and the equipment information of the subcomponents to the manufacturer server is that our company has a wide variety of boiler product models, and each type of boiler has similar subcomponents inside. For example, each type of boiler has a condensing system and a heating system inside, but the structures, parts, and adopted standards of the condensing systems and heating systems of each type of boiler are different. If the index is established only based on the equipment information of the subcomponents, it will result in too many entries in the database, making database management more difficult;

[0067] Step 4: The manufacturer server queries the parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent;

[0068] Step 5: The manufacturer's server sends the parts list to the user terminal; in one example, still taking our company's WNS low-nitrogen condensing gas steam boiler as an example, the parts list may include cylinder section I, cylinder section II, pressure reducing valve I and pressure reducing valve II;

[0069] Step 6: The user terminal sends the part information of the faulty part to the manufacturer server, wherein the faulty part is selected by the user according to the parts list. In one example, the engineer of the enterprise user can determine that the pressure reducing valve I is faulty by troubleshooting the boiler. At this time, the engineer of the enterprise user can select the pressure reducing valve I in the parts list and instruct the user terminal to send the information that the pressure reducing valve I is damaged to the manufacturer server (for example, by clicking a virtual button on the user terminal).

[0070] Example 2

[0071] In embodiment 2, the method further comprises:

[0072] The manufacturer's server determines whether the faulty part is an easily confused part based on the part information; in one embodiment, the barrel section I and the barrel section II may be easily confused parts, and in one embodiment, the pressure reducing valve I and the pressure reducing valve II may be easily confused parts; for example, the barrel section I and the barrel section II have similar appearances and sizes, and only have slight differences at the connection of the barrel section end faces, and only have size differences at a few positions of the barrel section. It is difficult for non-our technical personnel to distinguish the two parts based on general knowledge in the mechanical field, or it is easy to misjudge the type of parts; for another example, the pressure reducing valve I and the pressure reducing valve II have exactly the same appearance and size, and only the internal sealing rings are inconsistent in material selection (the change in the sealing ring material selection can ensure that the pressure reducing valve I and the pressure reducing valve II can adapt to different working conditions), and it is difficult for non-our technical personnel to distinguish the pressure reducing valve I and the pressure reducing valve II without the assistance of professional equipment; the generation of the easily confused parts list can be based on our company's technical materials (for example, our engineers use experience to determine which parts other technicians are likely to confuse when the information is incomplete), or it can be based on historical records, for example, based on the repair records of parts confusion reported by users;

[0073] If the manufacturer server determines that the faulty part is not an easily confused part, the manufacturer server sends a first notification message to the user terminal, wherein the first notification message indicates that the manufacturer will send a replacement part to the user; in one example, if the user determines that a part that is different in appearance from other parts is faulty, then the faulty part is not an easily confused part, and the manufacturer server can directly send a replacement part of the part to the user based on the user's repair report;

[0074] If the manufacturer server determines that the faulty part is an easily confused part, the manufacturer server further determines whether the faulty part is connected to other easily confused parts. In one example, although pressure reducing valve I and pressure reducing valve II are easily confused parts, they are not connected to each other; in another example, barrel section I and barrel section II are both easily confused parts, and the two are also detachably connected parts.

[0075] Example 3

[0076] In embodiment 3, the method further comprises:

[0077] If the manufacturer server determines that the faulty part is not connected to other easily confused parts, the manufacturer server sends a second notification message to the user terminal, wherein the second notification message indicates other parts around the faulty part to the user; in one example, for example, the faulty part reported by the user is pressure reducing valve 1, then the manufacturer server sends information about other parts around pressure reducing valve 1 to the user terminal, for example, the manufacturer server can send the names of other parts around pressure reducing valve 1 to the user terminal, for example, the manufacturer server can send pictures of other parts around pressure reducing valve 1 to the user terminal;

[0078] After the user terminal receives the second notification message, the user terminal displays other parts around the faulty part to the user;

[0079] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part. In one example, for example, the real fault is pressure reducing valve II, but the engineer of the enterprise user mistakenly identifies pressure reducing valve II as pressure reducing valve I. For this error, the prior art does not have an effective remedy. The problem can only be discovered after our company sends pressure reducing valve I to the user and the user mistakenly replaces pressure reducing valve II with pressure reducing valve I and conducts a trial run. However, in the present invention, since the manufacturer's server sends pictures of other parts around pressure reducing valve I to the user terminal, the enterprise engineer can According to the picture, check whether the parts around the faulty pressure reducing valve (i.e., pressure reducing valve II) are the parts displayed on the user terminal. If the user's engineer believes that the parts around the faulty pressure reducing valve (i.e., pressure reducing valve II) are the parts displayed on the user terminal through comparison, then the user's engineer can clearly determine that he did not mistake the pressure reducing valve II for the pressure reducing valve I; conversely, if the user's engineer believes that the parts around the faulty pressure reducing valve (i.e., pressure reducing valve II) are not the parts displayed on the user terminal through comparison, then the user's engineer can clearly determine that he mistakenly identified the pressure reducing valve II as the pressure reducing valve I;

[0080] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user terminal sends a first confirmation message to the manufacturer server; in the above example, if the pressure reducing valve previously selected by the user is the pressure reducing valve II and the pressure reducing valve that actually fails is also the pressure reducing valve II, the user determines that the faulty part previously selected by the user is the correct faulty part;

[0081] Of course, if the user determines that the faulty part previously selected by the user is not the correct faulty part (for example, the faulty part previously selected by the user is pressure reducing valve I, but the actual faulty part is pressure reducing valve II), the user terminal can send updated part information of the faulty part to the manufacturer server, and the updated part information of the faulty part indicates that the faulty part is pressure reducing valve II;

[0082] After the manufacturer server receives the first confirmation message, the manufacturer server sends a third notification message to the user terminal, wherein the third notification message indicates that the manufacturer will send a replacement part to the user.

[0083] Example 4

[0084] In embodiment 4, the method further comprises:

[0085] If the manufacturer server determines that the faulty part is connected to other easily confused parts, the manufacturer server sends a fourth notification message to the user terminal, wherein the fourth notification message indicates to the user other parts around the faulty part and disconnects the faulty part from other easily confused parts; in one example, taking barrel section I and barrel section II as an example, firstly, barrel section I and barrel section II are easily confused parts, and barrel section I and barrel section II are also detachable and mutually connected parts, therefore, the user is likely to confuse barrel section I and barrel section II, and the user may also regard barrel section I and barrel section II as one part, thereby ordering unnecessary parts in addition, and in addition, since the two barrel section parts are connected together, it is difficult for the user to accurately determine which barrel section part is damaged without disconnecting the two; therefore, when the faulty part is connected to other easily confused parts, it is necessary to send the user instructions for other parts around the faulty part and disconnect the faulty part from other easily confused parts;

[0086] After the user terminal receives the fourth notification message, the user terminal displays other parts around the faulty part to the user;

[0087] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part; in one example, the user determines whether the failed barrel section is barrel section I or barrel section II based on other parts around the displayed faulty part;

[0088] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user releases the connection between the faulty part and other easily confused parts.

[0089] In a preferred embodiment, the method further comprises:

[0090] After the user disconnects the faulty part from other easily confused parts, the user determines the faulty part again. In one example, since barrel section I and barrel section II were previously connected, the actual fault may be barrel section I, but the user mistakenly determines that the fault is barrel section II. Therefore, in this step, the user is required to determine the faulty part again.

[0091] The user selects the faulty part to be re-judged on the user terminal, and the user selects the faulty part to be re-judged on the human-machine interface of the boiler.

[0092] In a preferred embodiment, the method further comprises:

[0093] The user terminal sends the part information of the faulty part determined again to the manufacturer server;

[0094] The boiler sends the parts information of the faulty parts determined again to the manufacturer's server;

[0095] After receiving the part information of the re-determined faulty part sent by the user terminal and the part information of the re-determined faulty part sent by the boiler, the manufacturer server determines whether the part information of the re-determined faulty part sent by the user terminal and the part information of the re-determined faulty part sent by the boiler are consistent;

[0096] If it is determined that the part information of the re-determined faulty part sent by the user terminal is consistent with the part information of the re-determined faulty part sent by the boiler, the manufacturer server sends a fifth notification message to the user terminal, wherein the fifth notification message indicates that the manufacturer will send a replacement part to the user.

[0097] Example 5

[0098] The present invention provides a boiler product flow tracking platform, characterized in that the platform includes modules for performing the following operations:

[0099] The user terminal scans the QR code of the boiler to obtain the equipment information of the boiler;

[0100] Scanning a QR code of a subcomponent of the boiler by a user terminal to obtain device information of the subcomponent, wherein the boiler includes a plurality of subcomponents;

[0101] The user terminal sends the equipment information of the boiler and the equipment information of the subcomponents to the manufacturer server;

[0102] The manufacturer server queries the parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent;

[0103] The manufacturer's server sends the parts list to the user terminal;

[0104] The user terminal sends the parts information of the faulty parts to the manufacturer's server, wherein the faulty parts are selected by the user according to the parts list.

[0105] In a preferred embodiment, the platform further includes a module for performing the following operations:

[0106] The manufacturer server determines whether the faulty part is an easily confused part based on the part information;

[0107] If the manufacturer server determines that the faulty part is not an easily confused part, the manufacturer server sends a first notification message to the user terminal, wherein the first notification message indicates that the manufacturer will send a replacement part to the user;

[0108] If the manufacturer server determines that the faulty part is an easily confused part, the manufacturer server further determines whether the faulty part is connected to other easily confused parts.

[0109] In a preferred embodiment, the platform further includes a module for performing the following operations:

[0110] If the manufacturer server determines that the faulty part is not connected to other easily confused parts, the manufacturer server sends a second notification message to the user terminal, wherein the second notification message indicates other parts around the faulty part to the user;

[0111] After the user terminal receives the second notification message, the user terminal displays other parts around the faulty part to the user;

[0112] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part;

[0113] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user terminal sends a first confirmation message to the manufacturer server;

[0114] After the manufacturer server receives the first confirmation message, the manufacturer server sends a third notification message to the user terminal, wherein the third notification message indicates that the manufacturer will send a replacement part to the user.

[0115] In a preferred embodiment, the platform further includes a module for performing the following operations:

[0116] If the manufacturer server determines that the faulty part is connected to other easily confused parts, the manufacturer server sends a fourth notification message to the user terminal, wherein the fourth notification message indicates to the user other parts around the faulty part and disconnects the faulty part from the other easily confused parts;

[0117] After the user terminal receives the fourth notification message, the user terminal displays other parts around the faulty part to the user;

[0118] The user determines whether the faulty part previously selected by the user is the correct faulty part based on other parts around the displayed faulty part;

[0119] If the user determines that the faulty part previously selected by the user is the correct faulty part, the user releases the connection between the faulty part and other easily confused parts.

[0120] It should be understood that the above specific embodiments of the present invention are only used to illustrate or explain the principles of the present invention, and do not constitute a limitation of the present invention. Therefore, any modifications, equivalent substitutions, improvements, etc. made without departing from the spirit and scope of the present invention should be included in the protection scope of the present invention. In addition, the appended claims of the present invention are intended to cover all changes and modifications that fall within the scope and boundaries of the appended claims, or the equivalent forms of such scope and boundaries.

Claims

1. A method for tracking the flow of boiler products, characterized in that: The method comprises: Scanning the QR code of the boiler by the user terminal to obtain the equipment information of the boiler; Scanning a QR code of a subcomponent of a boiler by a user terminal to obtain device information of the subcomponent, wherein the boiler includes a plurality of subcomponents; The user terminal sends the equipment information of the boiler and the equipment information of the subcomponent to the manufacturer server; The manufacturer server queries a parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent; The manufacturer server sends the parts list to the user terminal; The user terminal sends part information of the faulty part to the manufacturer server, wherein the faulty part is selected by the user according to the parts list, The manufacturer server determines whether the faulty part is an easily confused part based on the part information; If the manufacturer server determines that the faulty part is not an easily confused part, the manufacturer server sends a first notification message to the user terminal, wherein the first notification message indicates that the manufacturer will send a replacement part to the user; If the manufacturer server determines that the faulty part is an easily confused part, the manufacturer server further determines whether the faulty part is connected to other easily confused parts. If the manufacturer server determines that the faulty part is not connected to other easily confused parts, the manufacturer server sends a second notification message to the user terminal, wherein the second notification message indicates other parts around the faulty part to the user; After the user terminal receives the second notification message, the user terminal displays other parts around the faulty part to the user; The user determines whether the faulty part previously selected by the user is a correct faulty part based on other parts displayed around the faulty part; If the user determines that the faulty part previously selected by the user is the correct faulty part, the user terminal sends a first confirmation message to the manufacturer server; After the manufacturer server receives the first confirmation message, the manufacturer server sends a third notification message to the user terminal, wherein the third notification message indicates that the manufacturer will send a replacement part to the user. If the manufacturer server determines that the faulty part is connected to other easily confused parts, the manufacturer server sends a fourth notification message to the user terminal, wherein the fourth notification message indicates to the user other parts around the faulty part and disconnects the faulty part from other easily confused parts; After the user terminal receives the fourth notification message, the user terminal displays other parts around the faulty part to the user; The user determines whether the faulty part previously selected by the user is a correct faulty part based on other parts displayed around the faulty part; If the user determines that the faulty part previously selected by the user is the correct faulty part, the user disconnects the faulty part from other easily confused parts. Among them, easily confused parts are parts that are difficult to distinguish.

2. The method of claim 1, wherein: The method further comprises: After the user disconnects the faulty part from other easily confused parts, the user determines the faulty part again; The user selects the faulty part to be re-judged on the user terminal, and the user selects the faulty part to be re-judged on the human-machine interface of the boiler.

3. The method of claim 2, wherein: The method further comprises: The user terminal sends the part information of the re-determined faulty part to the manufacturer server; The boiler sends the parts information of the re-determined faulty parts to the manufacturer server; After receiving the part information of the re-determined faulty part sent by the user terminal and the part information of the re-determined faulty part sent by the boiler, the manufacturer server determines whether the part information of the re-determined faulty part sent by the user terminal and the part information of the re-determined faulty part sent by the boiler are consistent; If it is determined that the parts information of the re-determined faulty part sent by the user terminal and the parts information of the re-determined faulty part sent by the boiler are consistent, the manufacturer server sends a fifth notification message to the user terminal, wherein the fifth notification message indicates that the manufacturer will send a replacement part to the user.

4. A boiler product flow tracking platform, characterized in that: The platform includes modules for performing the following operations: Scanning the QR code of the boiler by the user terminal to obtain the equipment information of the boiler; Scanning a QR code of a subcomponent of a boiler by a user terminal to obtain device information of the subcomponent, wherein the boiler includes a plurality of subcomponents; The user terminal sends the equipment information of the boiler and the equipment information of the subcomponent to the manufacturer server; The manufacturer server queries a parts list of the subcomponent based on the equipment information of the boiler and the equipment information of the subcomponent; The manufacturer server sends the parts list to the user terminal; The user terminal sends part information of the faulty part to the manufacturer server, wherein the faulty part is selected by the user according to the parts list, The manufacturer server determines whether the faulty part is an easily confused part based on the part information; If the manufacturer server determines that the faulty part is not an easily confused part, the manufacturer server sends a first notification message to the user terminal, wherein the first notification message indicates that the manufacturer will send a replacement part to the user; If the manufacturer server determines that the faulty part is an easily confused part, the manufacturer server further determines whether the faulty part is connected to other easily confused parts. If the manufacturer server determines that the faulty part is not connected to other easily confused parts, the manufacturer server sends a second notification message to the user terminal, wherein the second notification message indicates other parts around the faulty part to the user; After the user terminal receives the second notification message, the user terminal displays other parts around the faulty part to the user; The user determines whether the faulty part previously selected by the user is a correct faulty part based on other parts displayed around the faulty part; If the user determines that the faulty part previously selected by the user is the correct faulty part, the user terminal sends a first confirmation message to the manufacturer server; After the manufacturer server receives the first confirmation message, the manufacturer server sends a third notification message to the user terminal, wherein the third notification message indicates that the manufacturer will send a replacement part to the user. If the manufacturer server determines that the faulty part is connected to other easily confused parts, the manufacturer server sends a fourth notification message to the user terminal, wherein the fourth notification message indicates to the user other parts around the faulty part and disconnects the faulty part from other easily confused parts; After the user terminal receives the fourth notification message, the user terminal displays other parts around the faulty part to the user; The user determines whether the faulty part previously selected by the user is a correct faulty part based on other parts displayed around the faulty part; If the user determines that the faulty part previously selected by the user is the correct faulty part, the user disconnects the faulty part from other easily confused parts. Among them, easily confused parts are parts that are difficult to distinguish.

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