Digital processing system and method for business requirements

Abstract

The invention discloses a digital processing system and method for service requirements. The system comprises a requirement creating module, a requirement receiving module, a requirement processing module, a requirement monitoring module and an information cruising module. The demand creation module is used for constructing a to-be-processed business demand of a user; the demand receiving module is used for preprocessing a to-be-processed business demand to obtain a target business demand; the demand processing module is used for performing execution processing on the target business demand to obtain an execution result, and performing classification processing to obtain a target classification result; the demand monitoring module is used for monitoring the target business demand according to the target classification result to obtain a monitoring result, and sending target information in the monitoring result to the information cruising module; and the information cruise module is used for generating a corresponding target reminding message according to the target information and sending the target reminding message to the user. According to the invention, the business requirements can be reasonably and periodically managed, the processing efficiency of the business requirements is improved, and the processing quality is also improved.

Description

Technical Field

[0001] The present invention relates to the field of data processing technology, and in particular to a digital processing system and method for business needs. Background Art

[0002] With the rapid development of the enterprise, various business needs are gradually increasing, such as customer needs, user needs and market needs. By continuously completing the empowerment value of various business needs, the development of the enterprise is promoted.

[0003] At present, there are problems with the full life cycle management of various business requirements. For example, although many corresponding business requirements have been proposed to address current problems, the essence of the business requirements has not been closed-loop or followed up, resulting in an inability to clearly understand the time when the business requirements are accepted and implemented, and thus it is impossible to reasonably manage the full life cycle of the corresponding business requirements, resulting in too low efficiency in processing business requirements and poor processing quality.

[0004] Therefore, the prior art still needs to be improved and developed. Summary of the invention

[0005] The main purpose of the present invention is to provide a digital processing system and method for business needs, aiming to solve the problem that the existing technology cannot reasonably manage the corresponding business needs throughout the life cycle, resulting in low processing efficiency of business needs and poor processing quality.

[0006] To achieve the above object, the present invention provides a digital processing system for business needs, wherein the digital processing system for business needs comprises:

[0007] Demand creation module, demand receiving module, demand processing module, demand monitoring module and information cruise module; the demand creation module, the demand receiving module, the demand processing module, the demand monitoring module and the information cruise module are connected in sequence;

[0008] The demand creation module is used to construct the user's pending business demand and send the pending business demand to the demand receiving module;

[0009] The demand receiving module is used to pre-process the to-be-processed business demand to obtain the target business demand, and send the target business demand to the demand processing module;

[0010] The demand processing module is used to execute the target business demand to obtain an execution result, classify the execution result to obtain a target classification result, and send the target classification result to the demand monitoring module;

[0011] The demand monitoring module is used to monitor and process the target business demand according to the target classification result, obtain a monitoring result, and send the target information in the monitoring result to the information cruise module;

[0012] The information cruise module is used to generate a corresponding target reminder message according to the target information, and send the target reminder message to the user.

[0013] The digital processing system for business needs, wherein the demand creation module includes an instruction receiving unit, a demand definition unit and a demand sending unit; the instruction receiving unit is used to receive the user's demand creation instruction, confirm the demand creation instruction, obtain the target demand creation instruction, and send the target demand creation instruction to the demand definition unit; the demand definition unit is used to call the corresponding demand template according to the target demand creation instruction, display the demand template to the user, and receive the demand information input by the user, add the demand information to the demand template, and obtain the business demand to be processed; the demand sending unit is used to send the business demand to be processed to the demand receiving module.

[0014] The digital processing system for business needs, wherein the demand receiving module includes a demand classification unit, an information verification unit and a demand determination unit; the demand classification unit is used to classify the types of the business needs to be processed to obtain classification results, and send the classification results to the information verification unit, wherein the classification results include types to be confirmed, types to be reviewed and types to be evaluated; the information verification unit is used to verify the information content of the business needs to be processed according to the classification results to obtain verification results, and to select instructions for the business needs to be processed according to the verification results to obtain operation instruction results; the demand determination unit is used to perform operation processing on the business needs to be processed according to the operation instruction results to obtain target business needs, and send the target business needs to the demand processing module.

[0015] The digital processing system for business needs, wherein the demand processing module includes a demand execution unit and a data classification unit; the demand execution unit is used to receive execution instructions, switch the task state of the target business need according to the execution instructions, and obtain an execution result; the data classification unit is used to obtain the remaining time information of the target business need according to the execution result, perform periodic classification processing on the execution result according to the remaining time information, obtain a target classification result, and send the target classification result to the demand monitoring module.

[0016] The digital processing system for business needs, wherein the demand monitoring module includes a status monitoring unit and an information identification unit; the status monitoring unit is used to monitor and track the current demand status of the target business need according to the target classification result to obtain a monitoring result, wherein the demand status includes a task status, a risk status and an achievement progress; the information identification unit is used to obtain a preset demand status of the target business need, perform information identification on the monitoring result according to the preset demand status to obtain an identification result, and send the target information in the identification result to the information cruise module, wherein the target information is any one of task information, collaboration information and abnormal information.

[0017] The digital processing system for business needs, wherein the information cruise module includes an information determination unit and an information reminder unit; the information determination unit is used to determine the type of the target information, obtain a determination result, and generate a corresponding target reminder message according to the determination result, wherein the target reminder message is any one of a progress reminder message, a collaborative reminder message and an abnormal reminder message; the information reminder unit is used to match a corresponding user according to the target reminder message, and send the target reminder message to the user.

[0018] The digital processing system for business requirements, wherein the requirement information includes: business type, requirement content, priority information and requirement completion time.

[0019] The digital processing system for business needs, wherein the operation instruction result is any one of a receiving instruction, a rejecting instruction, a transferring instruction, a communicating instruction, a reviewing instruction and an evaluating instruction.

[0020] In addition, the present invention also provides a digital processing method for business requirements of a digital processing system for business requirements, wherein the digital processing method for business requirements of the digital processing system for business requirements comprises:

[0021] The demand creation module constructs the user's pending business demand, and the demand receiving module pre-processes the pending business demand to obtain the target business demand;

[0022] The demand processing module performs execution processing on the target business demand to obtain an execution result, and classifies the execution result to obtain a target classification result;

[0023] The demand monitoring module monitors and processes the target business demand according to the target classification result to obtain a monitoring result. The information cruise module generates a corresponding target reminder message according to the target information and sends the target reminder message to the user.

[0024] The digital processing method of business needs of the digital processing system of business needs, wherein the information cruise module generates a corresponding target reminder message according to the target information, and sends the target reminder message to the user, and then further includes:

[0025] After the information cruise module sends the target reminder message, the information cruise module monitors the user's feedback within a preset time, and if no feedback information from the user is received, generates target reminder information and sends the target reminder information to the user.

[0026] The digital processing system of the business demand of the present invention includes: a demand creation module, a demand receiving module, a demand processing module, a demand monitoring module and an information cruise module; the demand creation module, the demand receiving module, the demand processing module, the demand monitoring module and the information cruise module are connected in sequence; the demand creation module is used to construct the user's pending business demand and send the pending business demand to the demand receiving module; the demand receiving module is used to pre-process the pending business demand to obtain the target business demand, and send the target business demand to the demand processing module; the demand processing module is used to execute the target business demand to obtain the execution result, classify the execution result to obtain the target classification result, and send the target classification result to the demand monitoring module; the demand monitoring module is used to monitor the target business demand according to the target classification result, obtain the monitoring result, and send the target information in the monitoring result to the information cruise module; the information cruise module is used to generate a corresponding target reminder message according to the target information, and send the target reminder message to the user. The present invention can reasonably perform periodic management on business demands through the digital processing system of business demands, which not only improves the processing efficiency of business demands, but also improves the processing quality. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] Figure 1 It is a principle schematic diagram of the digital processing system for business requirements of the present invention;

[0028] Figure 2 It is another principle schematic diagram of the digital processing system for business needs of the present invention;

[0029] Figure 3 It is a processing flow diagram of a preferred embodiment of a method for digitally processing business requirements of a digital processing system for business requirements of the present invention. DETAILED DESCRIPTION

[0030] In order to make the purpose, technical solution and advantages of the present invention clearer and more specific, the present invention is further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not used to limit the present invention.

[0031] It should be noted that if the embodiments of the present invention involve directional indications (such as up, down, left, right, front, back, etc.), the directional indications are only used to explain the relative position relationship, movement status, etc. between the components under a certain specific posture (as shown in the accompanying drawings). If the specific posture changes, the directional indication will also change accordingly.

[0032] In addition, if there are descriptions involving "first", "second", etc. in the embodiments of the present invention, the descriptions of "first", "second", etc. are only used for descriptive purposes and cannot be understood as indicating or suggesting their relative importance or implicitly indicating the number of the indicated technical features. Therefore, the features defined as "first" and "second" may explicitly or implicitly include at least one of the features. In addition, the technical solutions between the various embodiments can be combined with each other, but they must be based on the ability of ordinary technicians in the field to implement them. When the combination of technical solutions is contradictory or cannot be implemented, it should be deemed that such a combination of technical solutions does not exist and is not within the scope of protection required by the present invention.

[0033] An embodiment of the digital processing system for business needs described in the preferred embodiment of the present invention includes: Figure 1 As shown, the digital processing system for business needs includes: a demand creation module 10, a demand receiving module 20, a demand processing module 30, a demand monitoring module 40 and an information cruise module 50; the demand creation module 10, the demand receiving module 20, the demand processing module 30, the demand monitoring module 40 and the information cruise module 50 are connected in sequence.

[0034] Among them, the demand creation module 10 is used to construct the user's pending business demand, and send the pending business demand to the demand receiving module 20; the demand receiving module 20 is used to pre-process the pending business demand, obtain the target business demand, and send the target business demand to the demand processing module 30; the demand processing module 30 is used to execute the target business demand, obtain the execution result, classify the execution result, obtain the target classification result, and send the target classification result to the demand monitoring module 40; the demand monitoring module 40 is used to monitor the target business demand according to the target classification result, obtain the monitoring result, and send the target information in the monitoring result to the information cruise module 50; the information cruise module 50 is used to generate a corresponding target reminder message according to the target information, and send the target reminder message to the user.

[0035] like Figure 2 As shown, another embodiment of the digital processing system for business requirements in the embodiment of the present invention includes: a requirement creation module 10, a requirement receiving module 20, a requirement processing module 30, a requirement monitoring module 40 and an information cruise module 50;

[0036] The demand creation module 10 , the demand receiving module 20 , the demand processing module 30 , the demand monitoring module 40 and the information cruise module 50 are connected in sequence.

[0037] Specifically, before performing full life cycle management on business requirements, corresponding business requirements need to be created. In an embodiment of the present invention, the corresponding business requirements are constructed through the requirement creation module 10, wherein the requirement creation module 10 includes an instruction receiving unit 101, a requirement definition unit 102 and a requirement sending unit 103, wherein the instruction receiving unit 101, the requirement definition unit 102 and the requirement sending unit 103 are connected in sequence; when a user has a corresponding business requirement, the instruction receiving unit 101 receives the requirement creation instruction issued by the user, and the requirement creation instruction is confirmed to obtain a target requirement creation instruction, wherein the purpose of confirming the requirement creation instruction is to determine whether the user's current requirement creation is a real business requirement, thereby reducing resource waste and improving business requirement processing efficiency, and then the target requirement creation instruction is sent to the requirement definition unit 101. 02; the demand definition unit 102 calls the corresponding demand template according to the target demand creation instruction, and displays the demand template to the user, wherein the content of the demand template includes the section to which the demand belongs, for example, B-end business, C-end business and technology research and development, etc., the demand title, priority, demand information and demand completion time, wherein the priority includes low, medium and high levels, but is not limited to this, and can also be personalized; then the user fills in the relevant content according to the demand template, that is, the demand information, the demand information includes business type, demand content, priority information and demand completion time, the demand definition unit 102 receives the demand information input by the user, adds the demand information to the demand template, and obtains the pending business demand; after obtaining the user's pending business demand, the demand sending unit 103 sends the pending business demand to the demand receiving module 20.

[0038] Specifically, the demand receiving module 20 includes a demand classification unit 201, an information checking unit 202 and a demand determination unit 203, wherein the demand classification unit 201, the information checking unit 202 and the demand determination unit 203 are connected in sequence; when the demand classification unit 201 of the demand receiving module 20 receives the pending business, because the pending business includes multiple types, for example, a type to be confirmed, a type to be reviewed and a type to be evaluated, the demand classification unit 201 needs to classify the pending business demand by type to obtain a classification result, and send the classification result to the information checking unit 202, wherein the classification result includes a type to be confirmed, a type to be reviewed and a type to be evaluated; thereafter, The information verification unit 202 verifies the information content of the pending business demand according to the classification result to obtain a verification result, wherein the verification content includes the demand title, demand status, progress status, processor, priority, demand party, demand section, demand creation time, demand expected time, etc. Then, according to the verification result, an instruction is selected for the pending business demand to obtain an operation instruction result, wherein the operation instruction result is any one of a receiving instruction, a rejecting instruction, a transferring instruction, a communicating instruction, a review instruction and an evaluating instruction; the demand determination unit 203 performs operation processing on the pending business demand according to the operation instruction result to obtain a target business demand, and sends the target business demand to the demand processing module 30.

[0039] Specifically, the demand processing module 30 includes a demand execution unit 301 and a data classification unit 302, wherein the demand execution unit 301 and the data classification unit 302 are connected in sequence; when the demand processing module 30 receives the target business demand and needs to be executed, the demand execution unit 301 receives the corresponding execution instruction, switches the task state of the target business demand according to the execution instruction, and obtains an execution result, that is, switches the unexecuted state of the target business demand to the executing state; when the demand execution unit 301 completes the state switching, the data classification unit 302 obtains the remaining time information of the target business demand according to the execution result, for example, 4 days remaining, and then performs periodic classification processing on the execution result according to the remaining time information to obtain a target classification result, for example, expired, due tomorrow, due within three days, due within a week, and due after one week; then, the data classification unit 302 sends the target classification result to the demand monitoring module 40.

[0040] Specifically, the demand monitoring module 40 includes a state monitoring unit 401 and an information identification unit 402, wherein the state monitoring unit 401 and the information identification unit 402 are connected in sequence; after the demand monitoring module 40 receives the target classification result, the state monitoring unit 401 of the demand monitoring module 40 monitors and tracks the current demand state of the target business demand according to the target classification result to obtain a monitoring result, wherein the demand state includes a task state (e.g., in progress), a risk state (e.g., overdue), and a progress (e.g., 80%). ; After obtaining the monitoring result, the information identification unit 402 obtains the preset demand state of the target business demand, and performs information identification on the monitoring result according to the preset demand state to obtain an identification result, wherein the target information includes task information (for example, user A has issued a business demand 1 to you, please check it as soon as possible), collaborative information (for example, user A has replied to you in business demand 1, please check it) and abnormal information (for example, business demand 1 has expired); thereafter, the information identification unit 402 sends the target information in the identification result to the information cruise module 50.

[0041] Specifically, the information cruise module 50 includes an information determination unit 501 and an information reminder unit 502, wherein the information determination unit 501 and the information reminder unit 502 are connected in sequence; after the information cruise module 50 receives the target information, the information determination unit 501 determines the type of the target information to obtain a determination result, and generates a corresponding target reminder message according to the determination result, wherein the target reminder message is any one of a progress reminder message, a collaborative reminder message and an abnormal reminder message, for example, the target reminder message is an abnormal reminder message; the information reminder unit 502 matches the corresponding user according to the target reminder message, and sends the target reminder message to the user.

[0042] Further, based on Figure 1 The digital processing system for business needs shown in the figure, the digital processing method for business needs of the digital processing system for business needs described in the preferred embodiment of the present invention, such as Figure 3 As shown, the digital processing method of the business demand of the digital processing system of the business demand includes the following steps:

[0043] Step S10: The demand creation module constructs the user's pending business demand, and the demand receiving module pre-processes the pending business demand to obtain the target business demand.

[0044] Step S20: the demand processing module executes the target business demand to obtain an execution result, and classifies the execution result to obtain a target classification result;

[0045] Step S30, the demand monitoring module monitors the target business demand according to the target classification result to obtain a monitoring result, and the information cruise module generates a corresponding target reminder message according to the target information and sends the target reminder message to the user.

[0046] Specifically, before performing full life cycle management of business requirements, it is necessary to create corresponding business requirements and construct the corresponding business requirements through the requirement creation module; when the user has corresponding business requirements, a requirement creation instruction issued by the user is received, the requirement creation instruction is confirmed, and a target requirement creation instruction is obtained, wherein the purpose of confirming the requirement creation instruction is to determine whether the user's current requirement creation is a real business requirement, thereby reducing resource waste and improving business requirement processing efficiency; thereafter, the corresponding requirement template is called according to the target requirement creation instruction, and the requirement template is displayed to the user; the user fills in relevant content according to the requirement template, i.e., requirement information, and adds the requirement information to the requirement template to obtain the pending business requirement, and the pending business requirement is sent to the requirement receiving module. Because the pending business includes multiple types, for example, types to be confirmed, types to be reviewed and types to be evaluated, etc., the demand receiving module needs to classify the types of the pending business demands to obtain classification results, and verify the information content of the pending business demands according to the classification results to obtain verification results. Then, according to the verification results, instructions are selected for the pending business demands to obtain operation instruction results, and according to the operation instruction results, operations are performed on the pending business demands to obtain target business demands, and the target business demands are sent to the demand processing module.

[0047] The demand processing module receives the corresponding execution instruction, switches the task state of the target business demand according to the execution instruction, obtains the execution result, and after the state switching is completed, obtains the remaining time information of the target business demand according to the execution result, and then performs period classification processing on the execution result according to the remaining time information to obtain the target classification result; then, the target classification result is sent to the demand monitoring module. The demand monitoring module monitors and tracks the current demand state of the target business demand according to the target classification result to obtain the monitoring result, and obtains the preset demand state of the target business demand, performs information identification on the monitoring result according to the preset demand state to obtain the identification result, and sends the target information in the identification result to the information cruise module. The information cruise module determines the type of the target information to obtain the determination result, generates the corresponding target reminder message according to the determination result, matches the corresponding user according to the target reminder message, and sends the target reminder message to the user.

[0048] Furthermore, after the information cruise module sends the target reminder message, the information cruise module monitors the user's feedback within a preset time (for example, one day). If no feedback information from the user is received, target reminder information is generated and sent to the user, thereby achieving complete periodic management of the user's business needs to improve the processing efficiency of business needs.

[0049] The present invention solves the problem that the corresponding business requirements cannot be reasonably managed throughout their life cycle, resulting in low processing efficiency of the business requirements and poor processing quality.

[0050] The present invention provides a digital processing system and method for business requirements, the digital processing system for business requirements includes: the demand creation module, the demand receiving module, the demand processing module, the demand monitoring module and the information cruise module are connected in sequence; the demand creation module is used to construct the pending business requirements of the user, and send the pending business requirements to the demand receiving module; the demand receiving module is used to pre-process the pending business requirements to obtain target business requirements, and send the target business requirements to the demand processing module; the demand processing module is used to execute the target business requirements to obtain execution results, classify the execution results to obtain target classification results, and send the target classification results to the demand monitoring module; the demand monitoring module is used to monitor the target business requirements according to the target classification results, obtain monitoring results, and send the target information in the monitoring results to the information cruise module; the information cruise module is used to generate corresponding target reminder messages according to the target information, and send the target reminder messages to the user. The present invention can reasonably manage business requirements periodically, which not only improves the processing efficiency of business requirements, but also improves the processing quality.

[0051] It should be noted that, in this article, the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, an element defined by the sentence "comprises a ..." does not exclude the existence of other identical elements in the process, method, article or device including the element.

[0052] It should be understood that the application of the present invention is not limited to the above examples. For ordinary technicians in this field, improvements or changes can be made based on the above description. All these improvements and changes should fall within the scope of protection of the claims attached to the present invention.

Claims

1. A digital processing system for business needs, characterized in that: The digital processing system for business requirements includes: a requirement creation module, a requirement receiving module, a requirement processing module, a requirement monitoring module and an information cruise module; The demand creation module, the demand receiving module, the demand processing module, the demand monitoring module and the information cruise module are connected in sequence; The demand creation module is used to construct the user's pending business demand and send the pending business demand to the demand receiving module; The demand receiving module is used to pre-process the to-be-processed business demand to obtain the target business demand, and send the target business demand to the demand processing module; The demand processing module is used to execute the target business demand to obtain an execution result, classify the execution result to obtain a target classification result, and send the target classification result to the demand monitoring module; The demand monitoring module is used to monitor and process the target business demand according to the target classification result, obtain a monitoring result, and send the target information in the monitoring result to the information cruise module; The information cruise module is used to generate a corresponding target reminder message according to the target information, and send the target reminder message to the user.

2. The digital processing system for business needs according to claim 1, characterized in that: The demand creation module includes an instruction receiving unit, a demand definition unit and a demand sending unit; The instruction receiving unit is used to receive a user's demand creation instruction, confirm the demand creation instruction, obtain a target demand creation instruction, and send the target demand creation instruction to the demand definition unit; The demand definition unit is used to call the corresponding demand template according to the target demand creation instruction, display the demand template to the user, receive the demand information input by the user, add the demand information to the demand template, and obtain the business demand to be processed; The demand sending unit is used to send the to-be-processed business demand to the demand receiving module.

3. The digital processing system for business needs according to claim 1, characterized in that: The demand receiving module includes a demand classification unit, an information checking unit and a demand determination unit; The demand classification unit is used to classify the types of the pending business requirements to obtain classification results, and send the classification results to the information checking unit, wherein the classification results include types to be confirmed, types to be reviewed, and types to be evaluated; The information checking unit is used to check the information content of the pending business demand according to the classification result to obtain a checking result, and to select an instruction for the pending business demand according to the checking result to obtain an operation instruction result; The demand determination unit is used to perform operation processing on the pending business demand according to the operation instruction result to obtain a target business demand, and send the target business demand to the demand processing module.

4. The digital processing system for business needs according to claim 1, characterized in that: The demand processing module includes a demand execution unit and a data classification unit; The demand execution unit is used to receive an execution instruction, switch the task state of the target business demand according to the execution instruction, and obtain an execution result; The data classification unit is used to obtain the remaining time information of the target business demand according to the execution result, perform periodic classification processing on the execution result according to the remaining time information to obtain a target classification result, and send the target classification result to the demand monitoring module.

5. The digital processing system for business needs according to claim 1, characterized in that: The demand monitoring module includes a status monitoring unit and an information identification unit; The state monitoring unit is used to monitor and track the current demand state of the target business demand according to the target classification result to obtain a monitoring result, wherein the demand state includes task state, risk state and achievement progress; The information identification unit is used to obtain the preset demand status of the target business demand, perform information identification on the monitoring result according to the preset demand status, obtain an identification result, and send the target information in the identification result to the information cruise module, wherein the target information is any one of task information, collaborative information and abnormal information.

6. The digital processing system for business needs according to claim 1, characterized in that: The information cruise module includes an information determination unit and an information reminder unit; The information determination unit is used to determine the type of the target information, obtain a determination result, and generate a corresponding target reminder message according to the determination result, wherein the target reminder message is any one of a progress reminder message, a collaborative reminder message, and an abnormality reminder message; The information reminder unit is used to match a corresponding user according to the target reminder message and send the target reminder message to the user.

7. The digital processing system for business needs according to claim 2, characterized in that: The demand information includes: business type, demand content, priority information and demand completion time.

8. The digital processing system for business needs according to claim 3, characterized in that: The operation instruction result is any one of a receiving instruction, a rejecting instruction, a transferring instruction, a communicating instruction, a reviewing instruction and an evaluating instruction.

9. A method for digital processing of business requirements based on the digital processing system of business requirements according to any one of claims 1 to 8, characterized in that: The digital processing method of the business demand includes: The demand creation module constructs the user's pending business demand, and the demand receiving module pre-processes the pending business demand to obtain the target business demand; The demand processing module performs execution processing on the target business demand to obtain an execution result, and classifies the execution result to obtain a target classification result; The demand monitoring module monitors and processes the target business demand according to the target classification result to obtain a monitoring result. The information cruise module generates a corresponding target reminder message according to the target information and sends the target reminder message to the user.

10. The digital processing method for business requirements of the digital processing system for business requirements according to claim 9, characterized in that: The information cruise module generates a corresponding target reminder message according to the target information, and sends the target reminder message to the user, and then further includes: After the information cruise module sends the target reminder message, the information cruise module monitors the user's feedback within a preset time, and if no feedback information from the user is received, generates target reminder information and sends the target reminder information to the user.

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