Intelligent operation and maintenance management system based on new-generation information technology

Abstract

The invention provides an intelligent operation and maintenance management system based on a new-generation information technology, and relates to the technical field of digital management. Comprising a business application health management module used for accessing index data collected and cleaned by other modules to an index system; the resource intelligent monitoring module forms a monitoring network topology to realize comprehensive monitoring; the data service and automation module is used for receiving various data sources and carrying out related data processing and storage; the machine room intelligent robot inspection management module realizes power environment inspection and corresponding management; the observation station environment monitoring management module establishes an Internet of Things sensing network; and the network security centralized management module is used for converging, integrating and modeling security data generated by the security infrastructure of each region. The new-generation information technology realizes mechanization and intellectualization, so that the problems of human resource shortage, high management difficulty and the like in operation and maintenance management can be effectively relieved, and the operation and maintenance quality can be further improved.

Description

Technical Field

[0001] The present invention relates to the field of digital management technology, and in particular to an intelligent operation and maintenance management system based on new generation information technology. Background Art

[0002] The traditional maintenance methods of automation equipment mainly show the following problems: First, the daily maintenance of equipment is difficult, there is no clue to deal with faults, the inspection is cumbersome and the efficiency is low; second, the maintenance department is short of staff and is busy dealing with various repetitive trivial matters such as terminal failures or inspections of different equipment, and energy cannot be released to do more valuable management work; third, the network scale is large, and various devices have different interfaces, different brands, and different structures. It is difficult to present work results through an intuitive and clear method. The above problems bring challenges to the standardization, convenience, efficiency, unity, and intelligence of management and maintenance.

[0003] In view of the shortcomings of the traditional manual operation and maintenance management mode of the automated communication room, how to use effective methods to make up for the shortcomings of the current operation and maintenance management mode is not only a guarantee of enterprise benefits, but also one of the important means to ensure safe production operation. At present, with the development of a new generation of information technology, all walks of life are gradually moving towards mechanization and intelligence. The use of advanced machinery, communications, big data and other technical means has gradually realized the use of "robots" to replace people in daily work. Therefore, in the current operation and maintenance management of automated information rooms, the realization of mechanization and intelligence through a new generation of information technology will effectively alleviate the problems of tight human resources and difficulty in management, and at the same time can further improve the quality of operation and maintenance. In order to meet the increasing requirements for the quality of operation and maintenance of automated communication rooms, the application research of intelligent operation and maintenance management methods is urgently needed. Therefore, the present invention proposes an intelligent operation and maintenance management system based on a new generation of information technology for the intelligent operation and maintenance management of automated communication rooms based on actual application needs. Summary of the invention

[0004] The main purpose of the present invention is to provide an intelligent operation and maintenance management system based on new generation information technology to solve at least one of the above-mentioned technical problems.

[0005] In order to solve the above technical problems, the technical solution adopted by the present invention is: an intelligent operation and maintenance management system based on the new generation of information technology, comprising: The business application health management module is connected with the data service and automation module, the computer room intelligent robot inspection management module, the station environment monitoring management module and the network security centralized management module. It is used to connect the indicator data collected and cleaned by the other modules to the indicator system, conduct comprehensive analysis, and build a multi-dimensional correlation view to reflect the operating status of system resources; The resource intelligent monitoring module is connected to the data service and automation module, and includes multiple monitoring submodules that are respectively connected to the central computer room and the main equipment to form a monitoring network topology, which is used to provide comprehensive monitoring of the main equipment and components of the entire network for the central computer room; The data service and automation module is connected to the business application health management module to receive multiple data sources, collect data, and perform relevant data processing and storage; The intelligent robot inspection management module of the computer room is equipped with a multi-sensor module for power environment inspection and corresponding management; The station environment monitoring management module is used for real-time positioning and the establishment of an IoT sensing network to comprehensively collect relevant data of the hydrological station; The network security centralized management module is used to aggregate, integrate and model the security data generated by the security infrastructure in each region.

[0006] In the preferred solution, the business application health management module includes: Generate indicator submodule, which is used to connect the collected and cleaned indicator data to the indicator system, and perform a series of settings such as aggregation definition, indicator level, indicator dimension, etc., to generate indicators with monitoring significance for use by the monitoring center; The comprehensive evaluation submodule is used to formulate comprehensive evaluation indicators for the health of the system, including the establishment of a health index analysis model and visualization indicators of the exponential curve that reflects the health level and change trend of the business; The intuitive display submodule is used to build an associated view based on the relevant data of resources, application systems, businesses and users, and intuitively reflect the impact of the operating status of resources on the current application systems, businesses and users.

[0007] In a preferred embodiment, the resource intelligent monitoring module includes: The information collection submodule is used to collect information on multiple objects including hardware, operating system, network, storage, database, middleware and application when the equipment is uniformly running and monitored; The system integration submodule is used to connect to the environmental power monitoring system and integrate it to monitor and display the infrastructure. The monitoring objects mainly include the power distribution system, temperature and humidity, UPS, and battery or room leakage; The visualization submodule is used for 3D modeling of equipment in the computer room, visualization of cabinets and equipment, visualization of resources and capacity, visualization of temperature cloud maps, and visualization of equipment search and monitoring alarms; The client access submodule is used to implement the availability diagnosis of client access to the computer room network, business system, and network link diagnosis; The log analysis submodule is used to provide a one-stop unified log management service and access the application logs of the main production business systems to achieve unified collection, retrieval and analysis of discrete logs; The backtracking analysis submodule is used to collect network communication data through switch port mirroring, analyze and store it.

[0008] In the preferred solution, the data service and automation module has the following main functions: collecting IT and business data in the environment of the ring access room, managing and storing them in a unified manner, performing correlation analysis and business modeling on the data, processing the data through algorithms, and outputting the processing results to large-screen displays, dashboards, and other applications in real time; The data service and automation module includes seven sub-modules, namely: operation and maintenance data management sub-module, resource attribute management sub-module, service management standardization sub-module, job automation sub-module, intelligent perception technology sub-module, bastion host function sub-module and multi-data source unified alarm sub-module.

[0009] In the preferred solution, the computer room intelligent robot inspection management module includes the following functional sub-modules: Robot operation management submodule; Equipment inspection management submodule, including indicator lights, instrument panels, switches, LCD screens and thermal imaging; Power environment inspection management submodule, environmental factors include temperature, humidity, PM2.5 and sound and light alarms; Inspection management submodule, the inspection management objects include face recognition, computer room inspection guidance, voice interaction and intercom broadcast; as well as alarm management submodule, report management submodule, system management submodule, IT asset management submodule, on-the-job management submodule and VR panoramic inspection submodule.

[0010] In the preferred solution, the station environment monitoring management module establishes an IoT sensing network through the Beidou satellite network, 4 / 5G network, GSM and various professional network channels. The relevant data includes hydrological and meteorological data of the hydrological station, and the data types include water level and rainfall; The station environment monitoring management includes seven submodules, specifically: system overview submodule, equipment management submodule, video management submodule, label management submodule, data management submodule, alarm association submodule and open management submodule.

[0011] In the preferred solution, the network security centralized management module includes the functions of aggregating, integrating and modeling the security data generated by the current security infrastructure in each region, monitoring the threat events, vulnerabilities and asset traffic of the entire network, using BI and visualization technology to identify and predict potential risks through big data means, perceive security trends, and realize visualized operation of network security and centralized management of security services; The network security centralized management module includes seven sub-modules, namely: system overview sub-module, all-round situational awareness sub-module, asset management sub-module, user behavior analysis sub-module, rule management sub-module, alarm management sub-module and report management sub-module.

[0012] The preferred solution also includes an operation and maintenance data management module, which realizes the functions of big data management, data development tools, data analysis and processing, data asset management, data service management, data governance tools, resource management, data presentation, system management and containerized services through Kafka-like stream processing methods.

[0013] The preferred solution also includes a resource attribute management module, which is used to perform full life cycle management of equipment in the computer room environment and configuration management of various types of resource objects, including automatic metadata collection, metadata federation coordination, configuration item management and maintenance, audit management, polar line management and asset full life cycle management functions.

[0014] The preferred solution also includes a service management system module, which adopts ITIL4 or ITSS to scientifically organize and manage various elements in operation and maintenance resources, and realize functions including personal workbench, service catalog management, service level management, event management, problem management, maintenance management, knowledge management, plan task management, service report management, service evaluation, organizational structure and user management, process management, form management and mobile terminal management.

[0015] The present invention provides an intelligent operation and maintenance management system based on new generation information technology, a business application health management module, which is connected with a data service and automation module, a computer room intelligent robot inspection management module, a station environment monitoring management module and a network security centralized management module, and is used to access the index data collected and cleaned by the other modules into the index system, and conduct a comprehensive analysis, build a multi-dimensional correlation view, and reflect the operation status of system resources; the resource intelligent monitoring module constitutes a monitoring network topology to achieve comprehensive monitoring; the data service and automation module receives a variety of data sources, collects data, and performs related data processing and storage; the computer room intelligent robot inspection management module uses a multi-sensor module to achieve power environment inspection and corresponding management; the station environment monitoring management module performs real-time positioning and establishes an Internet of Things perception network; the network security centralized management module is used to aggregate, integrate and model the security data generated by the security infrastructure of each area. All modules work together to form a complete intelligent operation and maintenance management system, which realizes the standardization, convenience, efficiency, unity, intelligence and wisdom of computer room management and maintenance. Through data collection, processing and analysis, it helps the operation and maintenance team to monitor the system status in real time, respond to problems quickly, and optimize resource utilization to improve the stability, security and efficiency of the system. With the help of new technologies, the operation and maintenance can be improved intelligently. The mechanization and intelligence achieved through the new generation of information technology will effectively alleviate the technical problems of tight human resources and difficult management in operation and maintenance management, and at the same time further improve the quality of operation and maintenance. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] The present invention will be further described below in conjunction with the accompanying drawings and embodiments: Figure 1 It is the overall architecture diagram of the intelligent operation and maintenance management system of the present invention; Figure 2 It is a schematic diagram of the architecture of the operation and maintenance data management module of the present invention; Figure 3 It is a structural diagram of the resource attribute management module of the present invention; Figure 4 It is a module structure diagram of the service management system of the present invention. DETAILED DESCRIPTION

[0017] Example 1 like Figure 1-4 As shown, an intelligent operation and maintenance management system based on the new generation of information technology includes: The business application health management module is connected to the data service and automation module, the computer room intelligent robot inspection management module, the measurement station environment monitoring management module and the network security centralized management module. It is used to access the indicator data collected and cleaned by the other modules into the indicator system, conduct comprehensive analysis, and build a multi-dimensional correlation view to reflect the operating status of system resources.

[0018] The resource intelligent monitoring module is connected to the data service and automation module, and includes multiple monitoring sub-modules that are respectively connected to the central computer room and the main equipment to form a monitoring network topology, which is used to provide comprehensive monitoring of the main equipment and components of the entire network for the central computer room.

[0019] The data service and automation module is connected to the business application health management module to receive multiple data sources, collect data, and perform related data processing and storage.

[0020] The computer room intelligent robot inspection and management module is equipped with a multi-sensor module for power environment inspection and corresponding management.

[0021] The station environmental monitoring management module is used for real-time positioning and the establishment of an IoT sensing network to comprehensively collect relevant data of the hydrological station.

[0022] The network security centralized management module is used to aggregate, integrate and model the security data generated by the security infrastructure in each region.

[0023] In this embodiment, the overall method of "distributed data collection and centralized application" is adopted to realize real-time collection and control of the operating status of equipment resources and business systems of the automation system.

[0024] The application of this embodiment is to deploy edge collection nodes in the automation room or measurement station, which are responsible for real-time data collection of automation equipment and system status, and transmit the data to the resource intelligent monitoring center in real time through a secure network; the business system health status collection server realizes data collection and real-time aggregation.

[0025] In this embodiment, each module works together to form a complete intelligent operation and maintenance management system, which realizes the standardization, convenience, efficiency, unity, wisdom and intelligence of computer room management and maintenance. Through data collection, processing and analysis, it helps the operation and maintenance team to monitor the system status in real time, respond to problems quickly, and optimize resource utilization to improve the stability, security and efficiency of the system; with the help of new technologies to achieve intelligent improvement of operation and maintenance, and through the new generation of information technology to achieve mechanization and intelligence, it will effectively alleviate the problems of tight human resources and difficult management in operation and maintenance management, and at the same time can further improve the quality of operation and maintenance.

[0026] In the preferred solution, the business application health management module includes: The indicator generation submodule is used to connect the collected and cleaned indicator data to the indicator system, and perform a series of settings such as aggregation definition, indicator level, indicator dimension, etc. to generate indicators with monitoring significance for use by the monitoring center.

[0027] The comprehensive evaluation submodule is used to formulate comprehensive evaluation indicators for the health of the system, including the establishment of a health index analysis model and visualization indicators of the exponential curve that reflects the health level and change trend of the business.

[0028] The intuitive display submodule is used to build an associated view based on the relevant data of resources, application systems, businesses and users, and intuitively reflect the impact of the operating status of resources on the current application systems, businesses and users.

[0029] In this embodiment, the functions and effects of each submodule of the business application health management module are specifically described as follows: 1) Generate indicator submodules, connect the collected and cleaned health-related indicator data to the system, aggregate and define the data, determine the calculation method and importance of each indicator, set the indicator level (such as high, medium, low) and indicator dimension (such as physiological, psychological, nutritional, etc.) to generate health indicators with monitoring significance for use by the monitoring center.

[0030] 2) Comprehensive evaluation submodule: formulate comprehensive evaluation indicators for system health, reflect the health level and change trend of the business, and intuitively display the changes in the health status of the system through visual indicator curves to support decision-making and the formulation of intervention measures.

[0031] 3) Intuitively display submodules, integrate and analyze multi-source data, and establish a correlation model between resources and business indicators. Through intuitive data visualization, it helps users understand the direct impact of resource usage on business and user experience, and supports the optimization of resource allocation and application system management.

[0032] The three together constitute a complete health management system, which aims to improve the efficiency of health management and the scientific nature of decision-making through data analysis and visualization.

[0033] In the preferred solution, the resource intelligent monitoring module includes: The information collection submodule is used to collect information on multiple objects including hardware, operating system, network, storage, database, middleware and application when the equipment is running uniformly and monitored.

[0034] The system integration submodule is used to connect to the environmental power monitoring system and integrate it to monitor and display the infrastructure. The monitoring objects mainly include the power distribution system, temperature and humidity, UPS, and battery or room leakage.

[0035] The visualization submodule is used for 3D modeling of computer room equipment, cabinet and equipment visualization, resource and capacity visualization, temperature cloud map visualization, equipment search and monitoring alarm visualization.

[0036] The client access submodule is used to implement client access to the computer room network, business system availability diagnosis and network link diagnosis.

[0037] The log analysis submodule is used to provide a one-stop unified log management service and access the application logs of the main production business systems to achieve unified collection, retrieval and analysis of discrete logs.

[0038] The backtracking analysis submodule is used to collect network communication data through switch port mirroring, analyze and store it.

[0039] The various modules in the resource intelligent monitoring module are integrated and collaborated, so that the resource intelligent monitoring system can comprehensively monitor, manage and optimize the operation of the computer room and infrastructure, and improve the availability, efficiency and security of the system.

[0040] In the preferred solution, the main functions of the data service and automation module are: collecting IT and business data in the environment of the ring access room, unified management and storage, correlation analysis and business modeling of the data, processing the data through algorithms, and outputting the processing results in real time to large-screen displays, dashboards and other applications.

[0041] The data service and automation module includes seven sub-modules, namely: operation and maintenance data management sub-module, resource attribute management sub-module, service management standardization sub-module, job automation sub-module, intelligent perception technology sub-module, bastion host function sub-module and multi-data source unified alarm sub-module.

[0042] The functions of the data service and automation module are many, effectively supporting the management and optimization of IT and business data in the computer room environment. The functions of each sub-module are: 1) Operation and maintenance data management submodule: responsible for collecting and managing operation and maintenance related data, such as equipment operating status, performance indicators, etc., for operation and maintenance decision-making and analysis.

[0043] 2) Resource attribute management submodule: used to manage the attribute information of various resources in the computer room, including hardware equipment, software configuration, etc., to help managers understand resource configuration and utilization.

[0044] 3) Service management standardization sub-module: Define and implement standardized processes and methods for service management to ensure service quality and consistency and improve responsiveness and efficiency.

[0045] 4) Job automation submodule: Automates the execution and management of routine jobs and tasks, reduces manual intervention, and improves the consistency and efficiency of operations.

[0046] 5) Intelligent perception technology submodule: Use intelligent algorithms and technologies to analyze and mine the collected data to identify potential problems or optimization opportunities.

[0047] 6) Bastion host function submodule: Provides secure remote access control to ensure that only authorized personnel can access critical systems and data, enhancing security.

[0048] 7) Multi-data source unified alarm submodule: Integrate alarm information from different data sources, process and respond through a unified alarm management system, and improve the timeliness and accuracy of event processing.

[0049] The various modules work together to support the collection, analysis, processing and display of data, helping to improve the management efficiency and service quality of the computer room environment.

[0050] In the preferred solution, the computer room intelligent robot inspection management module includes the following functional sub-modules: Robot operation management submodule; equipment inspection management submodule, equipment includes indicator lights, instrument panels, switches, LCD screens and thermal imaging; power environment inspection management submodule, environmental factors include temperature, humidity, PM2.5 and sound and light alarms; inspection management submodule, inspection management objects include face recognition, computer room inspection guidance, voice interaction and intercom broadcast; as well as alarm management submodule, report management submodule, system management submodule, IT asset management submodule, on-the-job management submodule and VR panoramic inspection submodule.

[0051] The main contents of each functional sub-module are: 1) Robot operation management submodule: manages the operation and operation of intelligent robots, including task scheduling, path planning, charging management and other functions.

[0052] 2) Equipment inspection management submodule: includes regular inspection and status monitoring of various equipment (indicator lights, instrument panels, switches, LCD screens and thermal imaging equipment) to ensure the normal operation of the equipment.

[0053] 3) Power environment inspection management submodule: monitors the power equipment (such as UPS, etc.) and environmental factors (temperature, humidity, PM2.5 concentration, sound and light alarms, etc.) in the computer room, and performs real-time monitoring and abnormal alarms.

[0054] 4) Inspection management submodule: manages the inspection process of the computer room, including facial recognition entry and exit, inspection guidance services, voice interaction and intercom broadcasting, to improve the safety and management efficiency of the computer room.

[0055] 5) Alarm management submodule: monitors various indicators of the computer room in real time, handles alarms for abnormal situations, and supports the recording, notification and processing flow management of alarm information.

[0056] 6) Report management submodule: Generates inspection, equipment status, environmental data and other reports to help managers understand the operation status of the computer room and historical data analysis.

[0057] 7) System management submodule: manages the overall operation of the intelligent robot inspection system, including configuration management, user authority management, system settings and other functions.

[0058] 8) IT asset management submodule: manages IT equipment in the computer room, including asset information recording, status monitoring and maintenance plan management.

[0059] 9) On-the-job management submodule: manages the execution of various inspection and maintenance tasks in the computer room, and supports task scheduling, execution records and efficiency analysis.

[0060] 10) VR panoramic inspection submodule: Use virtual reality technology to conduct panoramic inspections and simulated operations in the computer room to improve inspection efficiency and experience.

[0061] The various functional sub-modules together form a complete intelligent robot inspection management system, which can effectively improve the safety, stability and management efficiency of the computer room operation.

[0062] In the preferred solution, the station environmental monitoring and management module establishes an Internet of Things sensing network through the Beidou satellite network, 4 / 5G network, GSM and various professional network channels. The relevant data include hydrological and meteorological data of the hydrological station, and the data types include water level and rainfall.

[0063] The station environment monitoring management includes seven sub-modules, namely: system overview sub-module, equipment management sub-module, video management sub-module, label management sub-module, data management sub-module, alarm association sub-module and open management sub-module.

[0064] The functions of each sub-module are as follows: 1) System Overview Submodule: Provides an overall status and overview of the entire environmental monitoring system, including summary information on the real-time data and operating status of each measuring station.

[0065] 2) Equipment management submodule: responsible for managing the monitoring equipment of each measuring station, including the equipment installation location, status monitoring, maintenance plan and remote control function.

[0066] 3) Video management submodule: If the system includes video surveillance, this submodule manages the video equipment, provides real-time monitoring, video playback, and storage and management of video data.

[0067] 4) Tag management submodule: used to manage various tags or identifiers, which can be device tags, geographic location tags, or other types of tags, to help quickly locate and manage data sources.

[0068] 5) Data management submodule: responsible for the collection, storage, processing and analysis of hydrological and meteorological data, ensuring the integrity, reliability and availability of data, and supporting various data query and export functions.

[0069] 6) Alarm association submodule: monitors data and identifies abnormal situations in real time, such as abnormal water levels, excessive rainfall, etc., generates alarms based on preset rules and performs related linkage or notification.

[0070] 7) Open management submodule: provides system scalability and customization, supports interface opening, data sharing and integration with other systems, such as docking with third-party platforms or applications.

[0071] The integration of various sub-modules enables the station environmental monitoring management module to comprehensively monitor and manage hydrological and meteorological data, obtain data through multiple network channels, and ensure efficient use of data and stability of system operation.

[0072] In the preferred solution, the network security centralized management module includes the functions of aggregating, integrating, and modeling the security data generated by the current security infrastructure in each region, monitoring threat events, vulnerabilities, and asset traffic across the entire network, using BI and visualization technology to identify and predict potential risks through big data, perceive security situations, and realize visualized operations of network security and centralized management of security services.

[0073] The network security centralized management module includes seven sub-modules, namely: system overview sub-module, all-round situational awareness sub-module, asset management sub-module, user behavior analysis sub-module, rule management sub-module, alarm management sub-module and report management sub-module.

[0074] The functions and roles of the submodules are as follows: 1) System Overview Submodule: Provides a high-level overview and monitoring of the overall network security situation, displays key indicators and trends, such as the number of attacks, security incident handling efficiency, etc., and provides managers with tools to quickly understand the overall security status.

[0075] 2) The all-round situational awareness submodule monitors the security situation of each area and node of the network in real time, aggregates and integrates data from various security devices and systems, establishes a global security event model, and uses big data analysis and business intelligence (BI) technology to identify potential security threats and risks.

[0076] 3) Asset management submodule: manages and tracks all assets in the network, including hardware devices, software applications and data assets, maintains asset inventories, including real-time status and configuration information, supports asset classification, categorization and priority management, and helps identify key assets and their importance.

[0077] 4) User behavior analysis submodule: monitors and analyzes users’ behavior patterns and activities in the network, detects abnormal behaviors and potential internal threats, identifies security incidents and risks based on behavior analysis, and supports real-time response and preventive measures.

[0078] 5) The rule management submodule manages and maintains security policies and rule sets, including rule management in areas such as access control, security configuration specifications, and network traffic management, and supports flexible rule customization and adjustment to cope with ever-changing security threats.

[0079] 6) Alarm management submodule receives, processes and manages alarm information from security devices and systems, supports automated processing and response processes for alarms, manages the priority, classification and distribution of alarms, and ensures that critical security incidents are handled in a timely manner.

[0080] 7) Report management submodule generates and customizes various security management reports, provides visual display of key indicators, trend analysis and security event summaries, supports automatic scheduling and regular generation of reports, and facilitates the needs of management and regulatory agencies.

[0081] Through integration and collaboration, each sub-module realizes comprehensive management and monitoring of network security status, supports key functions such as security situation awareness, asset management, user behavior analysis, rule management, alarm management and report generation, and provides effective security operation and decision-making support for organizations.

[0082] In the preferred embodiment, Figure 2 As shown, it also includes an operation and maintenance data management module, which realizes the functions of big data management, data development tools, data analysis and processing, data asset management, data service management, data governance tools, resource management, data presentation, system management and containerized services through Kafka-like stream processing methods.

[0083] The specific functions are described as follows: (1) Big data management functions: server system quick installation and basic configuration modification functions, server network security policy configuration management functions; storage space management and snapshot recovery functions; providing server database and environment creation and management functions; providing server resource usage monitoring, disk resource backup, database migration, message queue monitoring and management and other security functions. Realize the monitoring and management of server clusters and middleware, and provide the design, creation and operation of workflow functions.

[0084] (2) Data development tools: Implement data development through custom SQL statements; implement data development through visual editing of workflows; implement data development through scripting operations on data warehouses; manage developed custom user functions; edit, define and manage variables required by the system; provide scheduling functions for data processing tasks and monitor task status.

[0085] (3) Data analysis and processing: Create data models to query and analyze data from data sources; implement data model definition and management; data models and data analysis outputs can provide external call APIs for integration with other systems; provide data fast query channels to support fast retrieval and analysis of stored data through SQL statements; unify the data processing management interface to provide viewing and management of data processing processes; parse, convert, aggregate, cleanse and other processing of data node data of data sources; and provide configuration and management of data processing processes.

[0086] (4) Data asset management: Develop tools for modeling all data in the data warehouse; implement data metadata management, and develop metadata import functions including JDBC data sources; implement data label management, develop data label identification for all data throughout the entire business, such as data warehouse, data development, and data services, and perform multi-dimensional classification, statistics, and screening of data; establish dynamic data views of the data model, and use charts to query and analyze data in real time; provide multi-dimensional data catalog display in a shelf manner; provide data life cycle management functions, and set the life cycle according to data usage.

[0087] (5) Data service management: Provide visual customized data services to view and manage all data sources; provide a data acquisition engine for services to obtain data query connections through data sources; provide streaming data source management to obtain streaming data in real time; publish data service testing and archiving management, and describe the format of data services in the form of documents; have various indicators for monitoring service interfaces; implement proxy functions for developed services, and provide routing forwarding for different systems and different application services.

[0088] (6) Data governance tools: Data topology services based on graph computing provide the data dynamic topology model required for data anomaly analysis; define the function of data verification rules, and develop data rule definitions for thresholds, illegalities, enumerations, regular expressions, and custom functions; perform online verification of data according to the rules configured in data standards, and push the results to data anomaly analysis; provide data consistency guarantees for data audits, and audit the addition, deletion, and modification operations of the data to be audited to ensure the consistency of data synchronization; provide analysis of verification results, trace back the causes of data anomalies based on blood relationships, and analyze the scope of anomaly impact; provide tools for establishing data quality indicators, and establish data quality evaluation methods and calculation functions based on monitoring quality requirements.

[0089] (7) Resource management: Develop distributed file system management tools, provide visual file data management, and develop various file types; provide access configuration management for multiple heterogeneous data sources; provide program dynamic submission and release functions, support Flink, Storm, Spark and other stream computing packages; provide project classification required for definition development, and realize project management of data development.

[0090] (8) Data presentation: Implement dashboards, multi-dimensional data views, and customized data visualization; implement data view definition and management; implement multi-data source access and association; provide mainstream monitoring and analysis charts; provide data view templates to support real-time viewing and monitoring of the operation of various data processing processes and data model changes on the big data platform.

[0091] (9) System Management: Provides functions for managing subsystems, including subsystem registration, menu definition, etc.; has the ability to configure system user roles and allocate system functions; has the ability to manage system users and allocate roles and operating permissions to users; has the ability to audit and record user operation logs and provide query services; provides the ability to publish announcements to system users.

[0092] (10) Container management: The system should provide an application-centric multi-tenant container management platform, providing k8s resource management, multi-tenant management, installation of k8s clusters, and other functions.

[0093] In the preferred embodiment, Figure 3 As shown, it also includes a resource attribute management module, which is used to perform full life cycle management of equipment in the computer room environment and configuration management of various types of resource objects, including automatic metadata collection, metadata federation coordination, configuration item management and maintenance, audit management, polar line management and asset full life cycle management functions.

[0094] The specific function description is shown in Table 1.

[0095] Table 1 Resource attribute management module functions and their descriptions

[0096] The resource attribute management module enables real-time monitoring of the status and health of equipment and resources, timely detection and resolution of potential problems, and improved overall operational efficiency and reliability.

[0097] In the preferred embodiment, Figure 4As shown, it also includes a service management system module, which adopts ITIL4 or ITSS to scientifically organize and manage various elements in operation and maintenance resources, and realize functions including personal workbench, service catalog management, service level management, event management, problem management, maintenance management, knowledge management, plan task management, service report management, service evaluation, organizational structure and user management, process management, form management and mobile terminal management.

[0098] The specific function description is shown in Table 2 below.

[0099] Table 2 Functions of service management system modules and their functional descriptions

[0100] In this embodiment, each function in the service management system module establishes a comprehensive service management system to ensure that operation and maintenance resources can efficiently and reliably support business needs and continuously improve service quality and user satisfaction.

[0101] The above embodiments are only preferred technical solutions of the present invention and should not be regarded as limiting the present invention. The protection scope of the present invention shall be the technical solutions recorded in the claims, including equivalent replacement solutions of the technical features in the technical solutions recorded in the claims. That is, equivalent replacement improvements within this scope are also within the protection scope of the present invention.

Claims

1. An intelligent operation and maintenance management system based on the new generation of information technology, characterized in that: include: The business application health management module is connected with the data service and automation module, the computer room intelligent robot inspection management module, the station environment monitoring management module and the network security centralized management module. It is used to connect the indicator data collected and cleaned by the other modules to the indicator system, conduct comprehensive analysis, and build a multi-dimensional correlation view to reflect the operating status of system resources; The resource intelligent monitoring module is connected to the data service and automation module, and includes multiple monitoring submodules that are respectively connected to the central computer room and the main equipment to form a monitoring network topology, which is used to provide comprehensive monitoring of the main equipment and components of the entire network for the central computer room; The data service and automation module is connected to the business application health management module to receive multiple data sources, collect data, and perform relevant data processing and storage; The intelligent robot inspection management module of the computer room is equipped with a multi-sensor module for power environment inspection and corresponding management; The station environment monitoring management module is used for real-time positioning and the establishment of an IoT sensing network to comprehensively collect relevant data of the hydrological station; The network security centralized management module is used to aggregate, integrate and model the security data generated by the security infrastructure in each region.

2. According to claim 1, the intelligent operation and maintenance management system based on the new generation of information technology is characterized in that: The business application health management module includes: Generate indicator submodule, which is used to connect the collected and cleaned indicator data to the indicator system, and perform a series of settings such as aggregation definition, indicator level, indicator dimension, etc., to generate indicators with monitoring significance for use by the monitoring center; The comprehensive evaluation submodule is used to formulate comprehensive evaluation indicators for the health of the system, including the establishment of a health index analysis model and visualization indicators of the exponential curve that reflects the health level and change trend of the business; The intuitive display submodule is used to build an associated view based on the relevant data of resources, application systems, businesses and users, and intuitively reflect the impact of the operating status of resources on the current application systems, businesses and users.

3. The intelligent operation and maintenance management system based on the new generation of information technology according to claim 1 is characterized in that: The resource intelligent monitoring module includes: The information collection submodule is used to collect information on multiple objects including hardware, operating system, network, storage, database, middleware and application when the equipment is uniformly running and monitored; The system integration submodule is used to connect to the environmental power monitoring system and integrate it to monitor and display the infrastructure. The monitoring objects mainly include the power distribution system, temperature and humidity, UPS, and battery or room leakage; The visualization submodule is used for 3D modeling of equipment in the computer room, visualization of cabinets and equipment, visualization of resources and capacity, visualization of temperature cloud maps, and visualization of equipment search and monitoring alarms; The client access submodule is used to implement the availability diagnosis of client access to the computer room network, business system, and network link diagnosis; The log analysis submodule is used to provide a one-stop unified log management service and access the application logs of the main production business systems to achieve unified collection, retrieval and analysis of discrete logs; The backtracking analysis submodule is used to collect network communication data through switch port mirroring, analyze and store it.

4. The intelligent operation and maintenance management system based on the new generation of information technology according to claim 1 is characterized in that: The data service and automation module mainly has the following functions: collecting IT and business data in the environment of the ring access room, managing and storing them in a unified manner, performing correlation analysis and business modeling on the data, processing the data through algorithms, and outputting the processing results to large screen displays, dashboards, and other applications in real time; The data service and automation module includes seven sub-modules, namely: operation and maintenance data management sub-module, resource attribute management sub-module, service management standardization sub-module, job automation sub-module, intelligent perception technology sub-module, bastion host function sub-module and multi-data source unified alarm sub-module.

5. The intelligent operation and maintenance management system based on the new generation of information technology according to claim 1 is characterized in that: The computer room intelligent robot inspection management module includes the following functional sub-modules: Robot operation management submodule; Equipment inspection management submodule, including indicator lights, instrument panels, switches, LCD screens and thermal imaging; Power environment inspection management submodule, environmental factors include temperature, humidity, PM2.5 and sound and light alarms; Inspection management submodule, the inspection management objects include face recognition, computer room inspection guidance, voice interaction and intercom broadcast; as well as alarm management submodule, report management submodule, system management submodule, IT asset management submodule, on-the-job management submodule and VR panoramic inspection submodule.

6. According to claim 1, the intelligent operation and maintenance management system based on the new generation of information technology is characterized in that: The station environment monitoring management module establishes an IoT sensing network through the Beidou satellite network, 4 / 5G network, GSM and various professional network channels. The relevant data includes hydrological and meteorological data of the hydrological station, and the data types include water level and rainfall; The station environment monitoring management includes seven submodules, specifically: system overview submodule, equipment management submodule, video management submodule, label management submodule, data management submodule, alarm association submodule and open management submodule.

7. The intelligent operation and maintenance management system based on the new generation of information technology according to claim 1 is characterized in that: The network security centralized management module includes the functions of aggregating, integrating and modeling the security data generated by the current security infrastructure in each region, monitoring the threat events, vulnerabilities and asset traffic of the entire network, using BI and visualization technology to identify and predict potential risks through big data means, perceive security trends, and realize visualized operation of network security and centralized management of security services; The network security centralized management module includes seven sub-modules, namely: system overview sub-module, all-round situational awareness sub-module, asset management sub-module, user behavior analysis sub-module, rule management sub-module, alarm management sub-module and report management sub-module.

8. The intelligent operation and maintenance management system based on the new generation information technology according to any one of claims 1 to 7, characterized in that: It also includes an operation and maintenance data management module, which uses Kafka-like stream processing methods to realize the functions of big data management, data development tools, data analysis and processing, data asset management, data service management, data governance tools, resource management, data presentation, system management and containerized services.

9. The intelligent operation and maintenance management system based on the new generation information technology according to any one of claims 1 to 7, characterized in that: It also includes a resource attribute management module, which is used to perform full life cycle management of equipment in the computer room environment and configuration management of various types of resource objects, including automatic metadata collection, metadata federation reconciliation, configuration item management and maintenance, audit management, polar line management and asset full life cycle management functions.

10. The intelligent operation and maintenance management system based on the new generation information technology according to any one of claims 1 to 7, characterized in that: It also includes a service management system module, which adopts ITIL4 or ITSS to scientifically organize and manage various elements in operation and maintenance resources, and realize functions including personal workbench, service catalog management, service level management, event management, problem management, maintenance management, knowledge management, plan task management, service report management, service evaluation, organizational structure and user management, process management, form management and mobile terminal management.

Images