Intelligent interaction method and system, electronic equipment and computer readable storage medium

Abstract

The embodiment of the invention relates to the field of communication, and discloses an intelligent interaction method and system, electronic equipment and a computer readable storage medium, and the method comprises the steps: responding to an incoming call request, sending a first query instruction to a main central control system which is connected with a plurality of sub central control systems, the plurality of sub central control systems are arranged in the plurality of sub areas in a one-to-one correspondence manner; the first query instruction is used for instructing the main central control system to detect a first sub-region where the first equipment is located in a plurality of sub-regions, and feeding back information of a first sub-central control system located in the first sub-region to the communication terminal; and based on the received information of the first sub central control system, establishing communication connection with the first sub central control system, and performing voice data interaction with the first sub central control system. According to the method disclosed by the invention, the problem that important information is missed due to the fact that the communication terminal is not around is solved, and the call service of the communication terminal can be flexibly transferred to the communication equipment closer to a user.

Description

Technical Field

[0001] The embodiments of the present invention relate to the field of communications, and in particular to an intelligent interaction method, system, electronic device and computer-readable storage medium. Background Art

[0002] Due to its portability, mobile phones have replaced landlines and become an indispensable part of people's lives and one of the most frequently used devices. However, in actual use, it is inevitable that it is inconvenient to carry a mobile phone due to some objective reasons. For example, when you need to do housework, you will put the mobile phone in a fixed place and go to the kitchen or bedroom to organize it. Therefore, it is easy to miss some important calls because the mobile phone is not with you, which affects the timely processing of important information. Summary of the invention

[0003] The purpose of the present invention is to at least provide an intelligent interaction method, system, electronic device and computer-readable storage medium, which can at least solve the inconvenience of easily missing important information due to not having a mobile phone nearby.

[0004] To solve the above technical problems, at least one embodiment of the present application provides an intelligent interaction method, which is applied to a communication terminal. The method includes:

[0005] In response to the incoming call request, a first query instruction is sent to the main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence; the first query instruction is used to instruct the main central control system to detect a first sub-area where a first device is located in the plurality of sub-areas, and to feed back information of a first sub-central control system located in the first sub-area among the plurality of sub-central control systems to the communication terminal;

[0006] Establishing a communication connection with the first sub-central control system based on the received information of the first sub-central control system;

[0007] Through the established communication connection, voice data interaction is performed with the first sub-central control system.

[0008] In this embodiment, when there is an incoming call service on the communication terminal, the communication terminal sends a first query instruction to the main central control system, and determines the target object to transfer the incoming call service, that is, the first sub-central control system, according to the execution result of the first query instruction. The first sub-central control system is distributed in different areas. The incoming call service is transferred to the sub-control center of the corresponding area according to the area where the first device is located. Thereby, the incoming call service can be transferred to the sub-control system corresponding to any sub-area. When in use, the user carries the first device with him, and the mobile phone can be placed far away from him. Through the method of this embodiment, the incoming call service on the mobile phone can be transferred to the first sub-central control system closest to the user. The first sub-central control system interacts with the mobile phone through voice, which ensures that the call can be responded to in time, and improves the inconvenience of missing important information due to the mobile phone not being around.

[0009] In one embodiment, the method further comprises:

[0010] During the voice data interaction with the first sub-central control system, a second query instruction is sent to the main central control system at a preset time interval, wherein the second query instruction is used to instruct the main central control system to detect whether the first sub-area where the first device is located has changed, and when the change in the first sub-area is detected, send information of a new first sub-central control system located in the changed first sub-area to the communication terminal;

[0011] Based on the information of the new first sub-central control system, establishing a new communication connection with the new first sub-central control system;

[0012] Voice data interaction is performed with the new first sub-central control system through the established new communication connection.

[0013] In this embodiment, a second query instruction is periodically sent to determine whether the sub-area where the first device is located has changed. When a change is detected, the communication connection between the mobile terminal and the new first sub-central control system is re-established, thereby improving the flexibility of call transfer and the stability of call quality.

[0014] In one embodiment, the method further comprises:

[0015] In response to a call ending operation on the communication terminal, a channel release request is initiated to the main central control system, wherein the channel release request is used to cancel the communication connection of the first sub-central control system that is currently interacting with the communication terminal in voice data.

[0016] In this embodiment, when the call is ended, releasing the communication connection in time can avoid unnecessary voice or data interaction interfering with the user's normal life and work, and reduce the ineffective occupation of network resources.

[0017] In one embodiment, the method is applied to a main central control system, a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence, and the method includes:

[0018] Receiving a first query instruction sent by a communication terminal;

[0019] According to the first query instruction, detecting a first sub-area where a first device is located among the multiple sub-areas;

[0020] The information of the first sub-central control system located in the first sub-area among the multiple sub-central control systems is fed back to the communication terminal, so that the communication terminal establishes a communication connection with the first sub-central control system based on the information of the first sub-central control system, and performs voice data interaction with the first sub-central control system through the established communication connection.

[0021] In this embodiment, through the centralized management and processing of the main central control system, it is possible to quickly respond to the query instruction of the communication terminal, locate the sub-area where the device is located, and feedback relevant information, thereby achieving efficient positioning and connection of the first device.

[0022] In one embodiment, detecting, according to the first query instruction, a first sub-area in which the first device is located among the multiple sub-areas includes:

[0023] Sending the first query instruction to each of the sub-central control systems;

[0024] receiving a signal strength value returned by each of the sub-central control systems after executing the first query instruction and obtained after detecting the first device;

[0025] It is determined that the sub-region where the sub-central control system corresponding to the maximum value of the signal strength values ​​returned by each of the sub-central control systems is located is the first sub-region.

[0026] In this embodiment, the signal strength is usually inversely proportional to the distance, so the maximum value often corresponds to the sub-central control system closest to the device. By comparing the signal strength values ​​of the first device returned by each sub-central control system, the location of the first device can be accurately determined.

[0027] In one embodiment, the method further comprises:

[0028] During the voice data interaction between the communication terminal and the first sub-central control system, receiving a second query instruction sent by the communication terminal at a preset time interval;

[0029] According to the second query instruction, it is detected whether the first sub-area where the first device is located has changed, and when it is detected that the first sub-area has changed, the information of the new first sub-central control system located in the changed first sub-area is sent to the communication terminal, so that the communication terminal establishes a new communication connection with the new first sub-central control system based on the information of the new first sub-central control system, and interacts with the new first sub-central control system through the established new communication connection.

[0030] In this embodiment, a second query instruction is periodically sent to determine whether the sub-area where the first device is located has changed. When a change is detected, the communication connection between the mobile terminal and the new first sub-central control system is re-established, thereby improving the flexibility of call transfer and the stability of call quality.

[0031] In one embodiment, detecting, according to the second query instruction, whether the first sub-area where the first device is located changes includes:

[0032] Each time the second query instruction is received, the second query instruction is sent to each of the sub-central control systems;

[0033] receiving a signal strength value obtained after detecting the first device and returned by each of the sub-central control systems after executing the second query instruction each time, and extracting a maximum value among all corresponding signal strength values;

[0034] Based on whether the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are the same, it is determined whether the first sub-area where the first device is located has changed.

[0035] In this embodiment, since it is based on comparison of signal strength values ​​rather than detection of a single signal source, false alarms caused by environmental factors are reduced. By comparing the sub-central control system corresponding to the maximum signal strength values ​​obtained from two adjacent queries, it can more accurately determine whether the first device has moved to a new sub-area.

[0036] In one embodiment, judging whether the first sub-area where the first device is located has changed based on whether the two sub-central control systems corresponding to the maximum values ​​of the two signal strength values ​​every two adjacent times are the same includes:

[0037] When the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are the same, it is determined that the first sub-area where the first device is located has not changed after the two adjacent detections on the first device;

[0038] When the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are different, and the duration of the difference between the two maximum values ​​of all the signal strength values ​​is greater than the preset difference threshold is greater than the preset duration, it is determined that after the two adjacent detections of the first device, the first sub-area where the first device is located has changed, and the changed first sub-area is the sub-area where the sub-central control system corresponding to the maximum value of all the signal strength values ​​of the latter of the two adjacent times is located.

[0039] In this embodiment, by setting the difference threshold and the preset time length, it is possible to avoid misjudging a short-term change caused by signal fluctuation or interference as a change in the position of the first device, thereby improving the accuracy of the judgment.

[0040] In one embodiment, the method further comprises:

[0041] Based on the change trend of the signal strength value returned by the first sub-central control system, volume compensation is performed on the first sub-central control system.

[0042] In this embodiment, according to the changing trend of the signal strength value, the system can automatically adjust the volume to ensure that users can get a clear and comfortable listening experience in different locations or environments. Users do not need to manually adjust the volume, and the main central control system can automatically compensate according to the signal strength, which improves the convenience of use.

[0043] In one embodiment, the performing volume compensation on the first sub-central control system based on the change trend of the signal strength value returned by the first sub-central control system includes:

[0044] Within a preset statistical time period, comparing the change trend of the signal strength value returned by each of the sub-central control systems, and analyzing the cause of the change trend of the signal strength value returned by the first sub-central control system;

[0045] When the analyzed reason is that the transmission power of the first device is adjusted and jumped, the volume of the first sub-central control system is compensated to zero;

[0046] When the analyzed reason is that the first device moves, non-zero volume compensation is performed on the first sub-central control system.

[0047] In this embodiment, by comparing the change trend of the signal strength values ​​of each sub-central control system, the cause of the signal strength change is analyzed, such as the adjustment of the device transmission power or the movement of the device. When the cause is the adjustment of the device transmission power, the volume compensation is not performed (the compensation is zero), avoiding the erroneous compensation caused by the device's own adjustment, avoiding unnecessary compensation operations, and reducing the waste of system resources such as frequent volume adjustment or increased energy consumption caused by erroneous compensation.

[0048] In one embodiment, comparing the change trend of the signal strength values ​​returned by each of the sub-central control systems within a preset statistical time period and analyzing the cause of the change trend of the signal strength value returned by the first sub-central control system includes:

[0049] When the signal strength values ​​returned by each of the sub-central control systems show a trend of gradual increase or decrease, and within a preset observation time, the amplitude of the gradual increase or decrease is greater than a preset amplitude threshold, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is that the transmission power of the first device has been adjusted and jumped;

[0050] When the signal strength values ​​returned by each of the sub-central control systems show a trend of gradually increasing or decreasing, and within the observation time, the amplitude of the gradual increase or decrease is less than or equal to the amplitude threshold, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is the movement of the first device;

[0051] When the signal strength values ​​returned by some of the sub-central control systems show a trend of gradually increasing or decreasing, while the signal values ​​returned by another part of the sub-central control systems show an opposite trend of change, it is determined that the reason for the change trend of the signal strength value returned by the first sub-central control system is the movement of the first device.

[0052] In this embodiment, when the transmitted signal is fixed, the signal change caused by the movement of the first device is mostly a slow and gradual process, and the power change of the first device is mostly a process of environmental jump. Based on this phenomenon, by setting the amplitude threshold, the cause of the change trend can be determined more accurately.

[0053] In one embodiment, the method further comprises:

[0054] In response to the channel release request initiated by the target communication terminal, the communication connection of the first sub-central control system that is currently interacting with the communication terminal through voice data is cancelled.

[0055] In this embodiment, when the call is ended, releasing the communication connection in time can avoid unnecessary voice or data interaction interfering with the user's normal life and work, and reduce the ineffective occupation of network resources.

[0056] In one embodiment, a communication terminal is also provided, including:

[0057] A first query instruction sending module is used to respond to an incoming call request and send a first query instruction to the main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence; the first query instruction is used to instruct the main central control system to detect a first sub-area where a first device is located in the plurality of sub-areas, and to feed back information of a first sub-central control system located in the first sub-area among the plurality of sub-central control systems to the communication terminal;

[0058] a communication connection establishing module, configured to establish a communication connection with the first sub-central control system based on the received information of the first sub-central control system;

[0059] The voice data interaction module is used to perform voice data interaction with the first sub-central control system through the established communication connection.

[0060] In this embodiment, each functional module of the communication terminal corresponds to the above-mentioned intelligent interaction method applied to the communication terminal, and its beneficial effects are similar to the beneficial effects of the intelligent interaction method. To avoid repetition, they are not repeated here.

[0061] In one embodiment, a main central control system is further provided, which is applied to the main central control system, and a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence, and the method includes:

[0062] A first query instruction receiving module, used to receive a first query instruction sent by a communication terminal;

[0063] A first sub-area detection module, configured to detect a first sub-area where a first device is located among the multiple sub-areas according to the first query instruction;

[0064] An information feedback module is used to feed back information of a first sub-central control system located in the first sub-area among the multiple sub-central control systems to the communication terminal, so that the communication terminal establishes a communication connection with the first sub-central control system based on the information of the first sub-central control system, and interacts with the first sub-central control system through the established communication connection.

[0065] In this embodiment, each functional module of the main central control system corresponds to an intelligent interaction method applied to the main central control system, and its beneficial effects are similar to the beneficial effects of the intelligent interaction method. To avoid repetition, they will not be repeated here.

[0066] In one embodiment, there is also provided an intelligent interactive system, comprising: a communication terminal, a main central control system and a plurality of sub-central control systems;

[0067] The communication terminal is used to respond to the incoming call request and send a first query instruction to the main central control system, wherein the main central control system is communicatively connected to the plurality of sub-central control systems, and the plurality of sub-central control systems are arranged in a one-to-one correspondence in the plurality of sub-areas;

[0068] The main central control system is used to detect a first sub-area where the first device is located among the multiple sub-areas according to the first query instruction; and feed back information of the first sub-central control system located in the first sub-area among the multiple sub-central control systems to the communication terminal;

[0069] The communication terminal is further used to establish a communication connection with the first sub-central control system based on the information of the first sub-central control system, and to perform voice data interaction with the first sub-central control system through the established communication connection.

[0070] In this embodiment, the communication terminal can respond to incoming call requests and quickly locate the first sub-area where the first device is located through the main central control system. The main central control system can accurately feed back information from the first sub-central control system located in the first sub-area to the communication terminal, thereby establishing a communication connection between the communication terminal and the first sub-central control system. The direct communication connection can improve the transmission quality of voice data, reduce signal attenuation and interference, and improve the clarity and fluency of voice. The intelligent interactive system of this embodiment enables incoming call services to be transferred to the sub-control system corresponding to any sub-area, allowing users to interact with their mobile phones through the first sub-central control system, ensuring that calls can be responded to in a timely manner and improving the inconvenience of missing important information due to the mobile phone not being around.

[0071] In one embodiment, an electronic device is provided, including:

[0072] at least one processor; and,

[0073] a memory communicatively connected to the at least one processor; wherein,

[0074] The memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can perform the above-mentioned intelligent interaction method.

[0075] In one embodiment, a computer-readable storage medium is provided, storing a computer program, wherein the computer program is executed by a processor to implement the above-mentioned intelligent interaction method.

[0076] In summary, the intelligent interaction method, system, electronic device, and computer-readable storage medium provided by the embodiments of the present application have at least the following beneficial effects:

[0077] 1. Call services can be flexibly transferred: When there is an incoming call service on the communication terminal, the communication terminal sends a first query instruction to the main central control system, and determines the target object for transferring the incoming call service, that is, the first sub-central control system, according to the execution result of the first query instruction. The first sub-central control system is distributed in different areas. The incoming call service is transferred to the sub-control center of the corresponding area according to the area where the first device is located. Thereby, the incoming call service can be transferred to the sub-control system corresponding to any sub-area. When in use, the user carries the first device with him, and the mobile phone can be placed far away from him. Through the method of this embodiment, the incoming call service on the mobile phone can be transferred to the first sub-central control system closest to the user. Through the first sub-central control system and the mobile phone, voice interaction is carried out to ensure that the call can be responded to in time, which improves the inconvenience of missing important information due to the mobile phone not being around.

[0078] 2. Stable call quality: According to the changing trend of the signal strength value, the system can automatically adjust the volume to ensure that users can get a clear and comfortable listening experience in different locations or environments. And users do not need to adjust the volume manually, the main central control system can automatically compensate the volume according to the signal strength, which improves the convenience of use.

[0079] 3. Precision volume compensation: By comparing the signal strength value change trends of each sub-central control system, the reasons for the signal strength change are analyzed, such as device transmission power adjustment or device movement. When the reason is the device transmission power adjustment, no volume compensation is performed (compensation is zero), avoiding the miscompensation caused by the device's own adjustment, avoiding unnecessary compensation operations, and reducing the waste of system resources such as frequent volume adjustment or increased energy consumption due to miscompensation. BRIEF DESCRIPTION OF THE DRAWINGS

[0080] One or more embodiments are exemplarily described by the pictures in the corresponding drawings, and these exemplary descriptions do not constitute limitations on the embodiments.

[0081] Figure 1 This is the process of the intelligent interaction method provided by an embodiment of the present application Figure 1 ;

[0082] Figure 2 This is a schematic diagram of the distribution of a sub-central control system provided by an embodiment of the present application;

[0083] Figure 3 This is the process of the intelligent interaction method provided by an embodiment of the present application Figure 2 ;

[0084] Figure 4 This is the process of the intelligent interaction method provided by an embodiment of the present application Figure 3 ;

[0085] Figure 5 is a schematic diagram of internal modules of a communication terminal provided by an embodiment of the present application;

[0086] Figure 6 It is a schematic diagram of the internal modules of a main central control system provided by an embodiment of the present application;

[0087] Figure 7 It is a communication interaction diagram of an intelligent interaction system provided by an embodiment of the present application. DETAILED DESCRIPTION

[0088] To make the purpose, technical scheme and advantages of the embodiments of the present application clearer, the embodiments of the present application will be described in detail below in conjunction with the accompanying drawings. However, it will be appreciated by those skilled in the art that in the present application, many technical details are proposed in order to enable the reader to better understand the present application. However, even without these technical details and various changes and modifications based on the following embodiments, the technical scheme claimed in the present application can also be implemented. The division of the following embodiments is for the convenience of description, and the specific implementation of the present application should not be construed as any limitation, and the various embodiments can be combined and referenced with each other under the premise of no contradiction.

[0089] In order to solve the above-mentioned technical problem of easily missing incoming call information due to the mobile phone not being around, the present invention proposes an intelligent interaction method. The implementation details of the intelligent method of this embodiment are specifically described below. The following content is only the implementation details provided for easy understanding and is not necessary for implementing this solution.

[0090] Embodiment 1:

[0091] The intelligent interaction method of this embodiment can be applied to electronic devices with communication, computing and data storage capabilities. The specific process can be as follows: Figure 1 As shown,

[0092] An intelligent interaction method, applied to a communication terminal, comprising:

[0093] Step 110, in response to the incoming call request, sends a first query instruction to the main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged one-to-one in a plurality of sub-areas; the first query instruction is used to instruct the main central control system to detect a first sub-area where a first device is located among the plurality of sub-areas, and to feed back information of a first sub-central control system located in the first sub-area among the plurality of sub-central control systems to the communication terminal.

[0094] In this embodiment, the communication terminal can be a device with a call function such as a mobile phone, a tablet computer or a smart watch. The communication terminal has Bluetooth and Bluetooth voice communication functions, such as a Bluetooth headset call function. The intelligent interaction method of this embodiment can be installed on the terminal device in the form of a control APP. The first device is a high-frequency product carried by the user, which supports Bluetooth connection function; for example: a bracelet, a watch, etc.

[0095] like Figure 2 As shown, this embodiment provides a layout method of a main central control system and a sub-central control system. This method is applied in smart home scenarios. n} are different subspace application scenarios under the integrated space, namely the different sub-areas mentioned above. n It can correspond to each room in the whole house intelligence (integrated space). {C1,C2,C3,C4,.......C n} is {D1,D2,D3,D4,.......D n}Sub-central control system in different application space scenarios. The sub-central control system has the following characteristics: 1) The sub-central control system at least supports Bluetooth wireless access; 2) The sub-central control system is connected to the main central control system; 3) All smart products in the space application scenario corresponding to the sub-central control system are connected to the sub-central control system; The sub-central control system and all smart products connected to the sub-central control system include at least one product that supports voice playback and collection.

[0096] The control APP in this patent has the following features: 1. The APP has certain permissions and can control the access of the communication terminal to the Bluetooth device; 2. It can keep running in the background when the smart terminal device is in working mode or standby mode. When there is an incoming call from the outside, it can control the voice call of the smart terminal device to transfer to the connected Bluetooth device (such as the central control device or other). 3. The smart communication terminal in the control APP, the first device carried by the user, the central control system and its subordinate sub-products can all be bound in the APP;

[0097] In one embodiment, Figure 3 As shown, the communication process between the communication terminal and the main central control system can be as follows:

[0098] a. When the control APP detects that there is an incoming call to the communication terminal, it starts to detect (based on the historical access records and binding records that already exist in the control APP) whether the intelligent communication terminal is connected to {C1, C2, C3, C4, ....... C n} in the central control system.

[0099] b. If it is detected that none of them are connected, each sub-central control system {C1, C2, C3, C4, ....... C n} to scan, if the sub-central control system {C1,C2,C3,C4,.......C n}, it is determined that the user is not in the current subspace application scenario; if the sub-central control system {C1, C2, C3, C4,.......C n}, then according to the strongest signal strength scanned, for example, the received signal strength indication (RSSI), initiate a sub-central control system C for the strongest signal strength x Initiate access request, C x ∈{C1,C2,C3,C4,.......C n Sub-central control system C x Whether to allow access can be determined based on the historical access records and binding records stored in the communication terminal. If there are access history records or binding records, access is allowed.

[0100] c. After the communication terminal accesses the system, it sends a first query instruction to the main central control system. After receiving the first query instruction, the main central control system searches for the sub-area where the first device is located. i The information is returned to the communication terminal.

[0101] Step 120: Establish a communication connection with the first sub-central control system based on the received information of the first sub-central control system.

[0102] In this embodiment, after receiving the information of the first sub-central control system sent by the main central control system, the communication terminal sends a message including content (Call) + target ID (first sub-central control system C i The main central control system sends a message containing the start ID (the ID of the communication terminal) + content (Call) + target ID to the first sub-central control system C. i If the first sub-central control system C i The return contains the content (answer) + Ready command, which means that both the start end and the end end of the communication have confirmed that the communication is complete. At this time, a communication line can be established from the communication terminal to the first sub-central control system C i The dedicated channel enables the communication terminal to communicate with the first sub-central control system C i Direct communication connection.

[0103] After detecting that the communication connection is established, the communication terminal automatically responds to the call request from the mobile base station and starts the voice call service.

[0104] Step 130: Perform voice data interaction with the first sub-central control system through the established communication connection.

[0105] In this embodiment, the communication terminal converts the received voice data (from the mobile network) into Bluetooth data and sends it to the sub-central control system C connected to the Bluetooth. x (Similar to daily Bluetooth headset calls). The main central control system is connected to the sub-central control system C x The Bluetooth data sent is directly forwarded to the first sub-control system C i , the first sub-central control system C i After receiving the voice data, it plays it through its integrated speaker, and collects the user's voice through its integrated MIC, converts it into voice data, and sends it to the communication terminal, thereby completing the transfer of the communication terminal's business to the first sub-central control system C. i In this way, the user can stay away from the communication terminal in time, and can also use the first sub-central control system C i Receive the voice content of the other party in the communication and transmit it through the first sub-central control system C i MIC to communicate with the other party.

[0106] To summarize, in this embodiment, when there is an incoming call service on the communication terminal, the communication terminal sends a first query instruction to the main central control system, and determines the target object to transfer the incoming call service, that is, the first sub-central control system, according to the execution result of the first query instruction. The first sub-central control system is distributed in different areas. The incoming call service is transferred to the sub-control center of the corresponding area according to the area where the first device is located. Thereby, the incoming call service can be transferred to the sub-control system corresponding to any sub-area. When in use, the user carries the first device with him, and the mobile phone can be placed far away from him. Through the method of this embodiment, the incoming call service on the mobile phone can be transferred to the first sub-central control system closest to the user. Through the first sub-central control system and the mobile phone, voice interaction is performed to ensure that the call can be responded to in time, which improves the inconvenience of missing important information due to the mobile phone not being around.

[0107] In one embodiment, it also includes: sending a second query instruction to the main central control system at a preset time interval during voice data interaction with the first sub-central control system, the second query instruction is used to instruct the main central control system to detect whether the first sub-area where the first device is located has changed, and when a change in the first sub-area is detected, sending information of a new first sub-central control system located in the changed first sub-area to the communication terminal; establishing a new communication connection with the new first sub-central control system based on the information of the new first sub-central control system; and interacting with the new first sub-central control system through the established new communication connection.

[0108] In this embodiment, the second query instruction is sent periodically to determine whether the sub-area where the first device is located has changed. When a change is detected, the communication connection between the mobile terminal and the new first sub-central control system is re-established, thereby improving the flexibility of call transfer and the stability of call quality. The specific implementation method is as follows:

[0109] like Figure 4 As shown, the communication terminal and the first sub-central control system C i In the process of voice data interaction, {C1,C2,C3,C4,.......C n}Scan the Bluetooth RSSI signal strength of the first device at a preset interval T. The value of T can be 1 minute, 5 minutes, or 30 seconds, which can be customized according to actual usage requirements and is not limited here. When {C1, C2, C3, C4,.......C n When the Bluetooth RSSI signal value of the scanned first device changes and the characteristics of the change meet the preset detection conditions, it is determined that the first device has moved in the sub-area and is different from the initial first sub-central control system C i Therefore, according to method b in step 110 above, the sub-central control system with the largest Bluetooth RSSI signal strength of the first device currently scanned is determined to be the new first sub-central control system C. i , and re-establish the communication terminal with the new first sub-central control system C i communication connection.

[0110] In one embodiment, it also includes: in response to a call ending operation on the communication terminal, initiating a channel release request to the main central control system, the channel release request is used to cancel the communication connection of the first sub-central control system that is currently interacting with the communication terminal for voice data.

[0111] In this embodiment, when the call is over, releasing the communication connection in time can avoid unnecessary voice or data interaction interfering with the user's normal life and work, and reduce the ineffective occupation of network resources. The specific process of releasing the communication connection is as follows:

[0112] When the signaling connection between the communication terminal and the base station is released and the call is ended, the communication terminal initiates a dedicated channel connection release request to the main central control system through the control APP, and the main central control system sends a request to the first sub-central control system C i Send a release request to the first sub-central control system C i Return confirmation command, the main central control system sends a confirmation message to the communication terminal and the first sub-central control system C i A confirmation command is issued to release the dedicated channel synchronously.

[0113] Embodiment 2

[0114] In this embodiment, an intelligent interaction method is provided, which is applied to a main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence. The method includes:

[0115] Step 210: Receive a first query instruction sent by a communication terminal.

[0116] In this embodiment, Figure 2 As shown in the figure, {D1, D2, D3, D4, .... D n} are different subspace application scenarios under the integrated space, namely the different sub-areas mentioned above. n It can correspond to each room in the whole house intelligence (integrated space). {C1,C2,C3,C4,.......C n} is {D1,D2,D3,D4,.......D n}Sub-central control system in different application space scenarios. The sub-central control system has the following characteristics: 1) The sub-central control system at least supports Bluetooth wireless access; 2) The sub-central control system is connected to the main central control system; 3) All smart products in the space application scenario corresponding to the sub-central control system are connected to the sub-central control system; The sub-central control system and all smart products connected to the sub-central control system include at least one product that supports voice playback and collection.

[0117] The communication terminal can be a device with a call function such as a mobile phone, tablet computer or smart watch. The communication terminal has Bluetooth and Bluetooth voice communication functions, such as Bluetooth headset call function. The communication terminal can be connected to any sub-central control system. When an incoming call service appears on the communication terminal, the communication terminal sends a call to the sub-central control system C to which it is connected. x Send a first query instruction. The first query instruction is used to instruct the main central control system to detect a first sub-area where the first device is located in multiple sub-areas.

[0118] Step 220: According to the first query instruction, detect a first sub-area where the first device is located in multiple sub-areas.

[0119] In this embodiment, the first device is a frequently used product carried by the user, which supports Bluetooth connection function, such as a bracelet, a watch, etc. By locating the first sub-area where the first device is located, the location of the user is determined, and the target object of the subsequent call transfer service is determined.

[0120] In one embodiment, according to a first query instruction, a first sub-area where a first device is located is detected among multiple sub-areas, including: sending the first query instruction to each sub-central control system; receiving a signal strength value obtained after detecting the first device and returned by each sub-central control system after executing the first query instruction; and determining that the sub-area where the sub-central control system corresponding to the maximum value of the signal strength values ​​returned by each sub-central control system is located is the first sub-area.

[0121] Generally, the signal strength is inversely proportional to the distance, so the maximum value often corresponds to the sub-central control system closest to the device. By comparing the signal strength values ​​of the first device returned by each sub-central control system, the location of the first device can be accurately determined.

[0122] In this embodiment, the specific positioning method is as follows:

[0123] In this embodiment, the determination process of the first sub-central control system is as follows:

[0124] 1) After receiving the first query instruction, the main central control system sends the first query instruction to each sub-central control system so that {C1, C2, C3, C4, ....... C n}Initiate a scan for the Bluetooth signal of the first device.

[0125] 2) If the Bluetooth signal of the first device cannot be scanned, {C1,C2,C3,C4,.......C n The scanned result is returned to the main control system, and the main control system determines that the user is not in the range of the spatial scene based on the result, and returns the judgment result to the communication terminal. The communication terminal does not take any action. According to the communication rules, if the communication terminal does not respond after n seconds of ringing, it will automatically hang up.

[0126] 3) If the Bluetooth signal of the first device is scanned, it is determined that the communication terminal user exists in one of the subspaces in the current integrated space scene; {C1, C2, C3, C4, ....... C n}The scanned signal strength RSSI value is returned to the main central control system in the format of (sub-central control system ID + RSSI value). The main central control system determines that the sub-central control system with the strongest RSSI signal ID is the first sub-central control system C according to the result returned by the sub-central control system i , Ci ∈{C1,C2,C3,C4,.......C n}One of them.

[0127] Step 230, feeds back information of the first sub-central control system located in the first sub-area among multiple sub-central control systems to the communication terminal, so that the communication terminal establishes a communication connection with the first sub-central control system based on the information of the first sub-central control system, and interacts with the first sub-central control system through the established communication connection. Voice data.

[0128] In this embodiment, the main central control system sends the first sub-central control system C i The information of the first sub-central control system C is sent to the communication terminal. i After receiving the information, a communication connection is established with the first sub-central control system. The specific communication establishment process is similar to the method in the above embodiment 1, and will not be described here to avoid repetition.

[0129] In summary, in this embodiment, centralized management and processing are performed based on the main central control system, so that the query command of the communication terminal can be quickly responded to, the sub-area where the device is located is located, and relevant information is fed back, thereby realizing efficient positioning and connection of the first device. At the same time, the system has good flexibility and scalability.

[0130] In one embodiment, the method also includes: receiving a second query instruction sent by the communication terminal at a preset time interval during voice data interaction between the communication terminal and the first sub-central control system; detecting whether the first sub-area where the first device is located has changed according to the second query instruction, and when a change in the first sub-area is detected, sending information of a new first sub-central control system located in the changed first sub-area to the communication terminal, so that the communication terminal establishes a new communication connection with the new first sub-central control system based on the information of the new first sub-central control system, and interacts with the new first sub-central control system through the established new communication connection.

[0131] In this embodiment, a second query instruction is periodically sent to determine whether the sub-area where the first device is located has changed. When a change is detected, the communication connection between the mobile terminal and the new first sub-central control system is re-established, thereby improving the flexibility of call transfer and the stability of call quality.

[0132] like Figure 4 FIG. 1 is a flow chart of the communication connection update process provided by this embodiment. {C1, C2, C3, C4, ....... C n}Scan the Bluetooth RSSI signal strength of the first device at a preset interval T. The value of T can be 1 minute, 5 minutes, or 30 seconds, which can be customized according to actual usage requirements and is not limited here. When {C1, C2, C3, C4,.......C n When the Bluetooth RSSI signal value of the scanned first device changes, and the characteristics of the change meet the preset detection conditions, it is determined that the first device has moved in the sub-area and entered into other sub-areas, that is, the first sub-area has changed. Therefore, according to the method b in the above step 110 again, the sub-central control system with the largest Bluetooth RSSI signal value strength of the currently scanned first device is determined to be the new first sub-central control system C. i , and re-establish the communication terminal with the new first sub-central control system C i communication connection.

[0133] In one embodiment, according to a second query instruction, detecting whether the first sub-area where the first device is located has changed includes: sending the second query instruction to each of the sub-central control systems each time the second query instruction is received; receiving the signal strength value obtained after detecting the first device and returned by each of the sub-central control systems after executing the second query instruction each time, and extracting the maximum value of all the corresponding signal strength values; judging whether the first sub-area where the first device is located has changed based on whether the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are the same.

[0134] Specifically, in one embodiment, based on whether the two sub-central control systems corresponding to the maximum values ​​of two all signal strength values ​​of two adjacent times are the same, it is determined whether the first sub-area where the first device is located has changed, including: when the two sub-central control systems corresponding to the maximum values ​​of two all signal strength values ​​of two adjacent times are the same, it is determined that the first sub-area where the first device is located has not changed after the first device is detected twice in the adjacent time; when the two sub-central control systems corresponding to the maximum values ​​of two all signal strength values ​​of two adjacent times are different, and the difference between the two maximum values ​​of all signal strength values ​​is greater than a preset difference threshold for a duration greater than a preset duration, it is determined that after the first device is detected twice in the adjacent time, the first sub-area where the first device is located has changed, and the changed first sub-area is the sub-area where the sub-central control system corresponding to the maximum value of all signal strength values ​​of the latter of the two adjacent times is located.

[0135] In this embodiment, {C1, C2, C3, C4, .......C n}Initiate scanning of the Bluetooth signal of the first device at intervals T, and feed back the Bluetooth RSSI signal strength value of the scanned first device to the main central control system. The main central control system receives {RSSI1, RSSI2, RSSI3....RSSI n} signal strength to determine whether the location of the first device or the user has changed. y RSSI y Exceed the first sub-control system C i RSSI i If the value of reaches the threshold value X and the duration exceeds t (t is a fixed time, preset), it is determined that the first device is moved to the sub-central control system C y In the sub-area where the first device is located, the first sub-area where the first device is located has changed. y As the new first sub-central control system C i .

[0136] Since the above comparison process is based on the comparison of signal strength values ​​rather than the detection of a single signal source, false alarms caused by environmental factors are reduced. By comparing the sub-central control systems corresponding to the maximum signal strength values ​​obtained from two adjacent queries, it is possible to more accurately determine whether the first device has moved to a new sub-area. By setting a differential threshold and a preset duration, it is possible to avoid misjudging short-term changes caused by signal fluctuations or interference as changes in the position of the first device, thereby improving the accuracy of the judgment.

[0137] In one embodiment, the method further includes: performing volume compensation on the first sub-central control system based on a change trend of the signal strength value returned by the first sub-central control system.

[0138] In this embodiment, according to the changing trend of the signal strength value, the system can automatically adjust the volume to ensure that users can get a clear and comfortable listening experience in different locations or environments. Users do not need to manually adjust the volume, and the main central control system can automatically compensate according to the signal strength, which improves the convenience of use.

[0139] In one embodiment, based on the changing trend of the signal strength value returned by the first sub-central control system, volume compensation is performed on the first sub-central control system, including: comparing the changing trends of the signal strength values ​​returned by each sub-central control system within a preset statistical time period, and analyzing the reasons for the changing trends of the signal strength values ​​returned by the first sub-central control system; when the analyzed reason is that the transmission power of the first device undergoes an adjustment jump, the volume of the first sub-central control system is compensated to zero; when the analyzed reason is that the first device moves, the first sub-central control system is compensated for non-zero volume.

[0140] In this embodiment, by comparing the change trend of the signal strength values ​​of each sub-central control system, the cause of the signal strength change is analyzed, such as the adjustment of the device transmission power or the movement of the device. When the cause is the adjustment of the device transmission power, the volume compensation is not performed (the compensation is zero), avoiding the erroneous compensation caused by the device's own adjustment, avoiding unnecessary compensation operations, and reducing the waste of system resources such as frequent volume adjustment or increased energy consumption caused by erroneous compensation.

[0141] In one embodiment, within a preset statistical time period, the change trend of the signal strength value returned by each of the sub-central control systems is compared, and the cause of the change trend of the signal strength value returned by the first sub-central control system is analyzed, including: when the signal strength values ​​returned by each of the sub-central control systems all show a trend of gradually increasing or gradually decreasing, and within a preset observation time, the amplitude of the gradual increase or gradual decrease is greater than a preset amplitude threshold, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is the adjustment jump of the transmission power of the first device; when the signal strength values ​​returned by each of the sub-central control systems all show a trend of gradually increasing or gradually decreasing, and within the observation time, the amplitude of the gradual increase or gradual decrease is less than or equal to the amplitude threshold, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is the movement of the first device; when the signal strength values ​​returned by some of the sub-central control systems in the sub-central control systems show a trend of gradually increasing or gradually decreasing, and the signal values ​​returned by another part of the sub-central control systems show an opposite trend, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is the movement of the first device.

[0142] In this embodiment, when the transmitted signal is fixed, the signal change caused by the movement of the first device is mostly a slow and gradual process, and the power change of the first device is mostly a process of jumping according to the environment. Based on this phenomenon, by setting the amplitude threshold, the cause of the change trend can be determined more accurately. Figure 2 A detailed explanation of the parsing process:

[0143] When the main central control system detects {C1,C2,C3,C4,.......C n When the Bluetooth RSSI signal value of the first device scanned changes, the judgment is as follows:

[0144] 1. When {C1,C2,C3,C4,.......C n}, such as {C a ,C b ,C d ...}∈{C1,C2,C3,C4,.......C n}The Bluetooth signal of the first device scanned shows an increasing or decreasing trend, and {C r ,C s ,C y ...}∈{C1,C2,C3,C4,.......C n}, showing no change or the same as {C a ,C b ,C d ...} shows an opposite trend, judging that the user is in {C1,C2,C3,C4,.......C n} moves within the area formed by the connecting line. For example Figure 2 As shown in , the user moves from position 1 to position 2, corresponding to the aforementioned change trend.

[0145] 2. When {C1,C2,C3,C4,.......C n The Bluetooth RSSI signals of the first device scanned by each sub-central control system in {C1,C2,C3,C4,.......C n} is caused by slow movement outside the area formed by the connecting line. For example Figure 2 As shown in , the user moves from position 1 to position 3, corresponding to the change trend.

[0146] 3. {C1,C2,C3,C4,.......C n The Bluetooth RSSI signals of the first device scanned by each sub-central control system in the} all show a trend of strengthening or weakening, and increase by ΔR or decrease by ΔT within the time t. When ΔR or ΔT is greater than the fixed threshold S, it is determined that the cause is the jump in the transmission power adjustment of the first device, and no processing is performed. The judgment basis is that when the transmission signal is fixed, the signal change caused by human movement is mostly a slow and gradual process, while the power change of the Bluetooth device is mostly a process of jumping according to the environment.

[0147] In one embodiment, the volume range of the first sub-central control system is determined according to the strength range described by the signal strength value returned by the first sub-central control system.

[0148] In this embodiment, there is a one-to-one mapping relationship between the intensity interval and the volume interval, which can be preset in advance and stored in the main central control system. i The Bluetooth RSSI signal strength is in the range (RSSI i ,RSSI i+1 ), then adjust the Speaker volume to (S i ,S i+1) interval.

[0149] In one embodiment, the method further includes: responding to a channel release request initiated by the target communication terminal, canceling the communication connection of the first sub-central control system that is currently performing voice and data interaction with the communication terminal. In this embodiment, when the call is over, timely releasing the communication connection can avoid unnecessary voice or data interaction interfering with the user's normal life and work, and reduce the ineffective occupation of network resources.

[0150] Embodiment three:

[0151] Another embodiment of the present application relates to a communication terminal. The implementation details of the communication terminal of this embodiment are described in detail below. The following content is only for the convenience of understanding the implementation details provided, and is not necessary for the implementation of this solution. The schematic diagram of the communication terminal of this embodiment can be as follows Figure 5 As shown, it includes a first query instruction sending module 510, a communication connection establishing module 520 and a voice data interaction module 530.

[0152] The first query instruction sending module 510 is used to respond to the incoming call request and send a first query instruction to the main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence; the first query instruction is used to instruct the main central control system to detect a first sub-area where a first device is located among the plurality of sub-areas, and to feed back information of a first sub-central control system located in the first sub-area among the plurality of sub-central control systems to the communication terminal;

[0153] A communication connection establishing module 520, configured to establish a communication connection with the first sub-central control system based on the received information of the first sub-central control system;

[0154] The voice data interaction module 530 is used to perform voice data interaction with the first sub-central control system through the established communication connection.

[0155] It is worth mentioning that all modules involved in this embodiment are logic modules. In practical applications, a logic unit can be a physical unit, a part of a physical unit, or a combination of multiple physical units. In addition, in order to highlight the innovative part of this application, this embodiment does not introduce units that are not closely related to solving the technical problems proposed by this application, but this does not mean that there are no other units in this embodiment.

[0156] Embodiment 4

[0157] Another embodiment of the present application relates to a main central control system, which is communicatively connected to multiple sub-central control systems, and the multiple sub-central control systems are arranged in multiple sub-areas in a one-to-one correspondence. The following is a detailed description of the implementation details of the main central control system of this embodiment. The following content is only for the convenience of understanding the implementation details, and is not necessary for the implementation of this solution. The schematic diagram of the communication terminal of this embodiment can be as follows Figure 6 As shown, it includes a first query instruction receiving module 610, a first sub-region detection module 620 and an information feedback module 630.

[0158] A first query instruction receiving module 610, configured to receive a first query instruction sent by a communication terminal;

[0159] A first sub-area detection module 620, configured to detect a first sub-area where a first device is located in the multiple sub-areas according to the first query instruction;

[0160] The information feedback module 630 is used to feed back the information of the first sub-central control system located in the first sub-area among the multiple sub-central control systems to the communication terminal, so that the communication terminal establishes a communication connection with the first sub-central control system based on the information of the first sub-central control system, and interacts with the first sub-central control system through the established communication connection. Voice data.

[0161] It is worth mentioning that all modules involved in this embodiment are logic modules. In practical applications, a logic unit can be a physical unit, a part of a physical unit, or a combination of multiple physical units. In addition, in order to highlight the innovative part of this application, this embodiment does not introduce units that are not closely related to solving the technical problems proposed by this application, but this does not mean that there are no other units in this embodiment.

[0162] Embodiment 5

[0163] Another embodiment of the present application relates to an intelligent interactive system, such as Figure 7 The figure shows the interaction diagram between intelligent interactive systems, including: communication terminal, main central control system and multiple sub-central control systems;

[0164] The communication terminal is used to respond to the incoming call request and send a first query instruction to the main central control system, wherein the main central control system is communicatively connected to the plurality of sub-central control systems, and the plurality of sub-central control systems are arranged in a one-to-one correspondence in the plurality of sub-areas;

[0165] The main central control system is used to detect a first sub-area where the first device is located among the multiple sub-areas according to the first query instruction; and feed back information of the first sub-central control system located in the first sub-area among the multiple sub-central control systems to the communication terminal;

[0166] The communication terminal is further used to establish a communication connection with the first sub-central control system based on the information of the first sub-central control system, and to perform voice data interaction with the first sub-central control system through the established communication connection.

[0167] The communication terminal stores a computer program, which, when executed, can implement the content of any item of the intelligent interaction method in Embodiment 1. The main central control system stores a computer program, which, when executed, can implement the content of any item of the intelligent interaction method in Embodiment 2.

[0168] Embodiment six:

[0169] Another embodiment of the present application relates to an electronic device, comprising: at least one processor; and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can execute the intelligent interaction method in the above-mentioned embodiments.

[0170] Among them, the memory and the processor are connected in a bus manner, and the bus may include any number of interconnected buses and bridges, and the bus connects various circuits of one or more processors and memories together. The bus can also connect various other circuits such as peripherals, voltage regulators, and power management circuits, which are well known in the art and are therefore not further described herein. The bus interface provides an interface between the bus and the transceiver. The transceiver can be one element or multiple elements, such as multiple receivers and transmitters, providing a unit for communicating with various other devices on a transmission medium. The data processed by the processor is transmitted on a wireless medium via an antenna, and further, the antenna also receives data and transmits the data to the processor.

[0171] The processor is responsible for managing the bus and general processing, and can also provide various functions, including timing, peripheral interfaces, voltage regulation, power management, and other control functions. Memory can be used to store data used by the processor when performing operations.

[0172] Embodiment seven:

[0173] Another embodiment of the present application relates to a computer-readable storage medium storing a computer program, which implements the above method embodiment when executed by a processor.

[0174] That is, those skilled in the art can understand that all or part of the steps in the above-mentioned embodiment method can be completed by instructing the relevant hardware through a program, and the program is stored in a storage medium, including a number of instructions to enable a device (which can be a single-chip microcomputer, chip, etc.) or a processor to execute all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (Read-Only Memory, referred to as: ROM), random access memory (Random Access Memory, referred to as: RAM), disk or optical disk and other media that can store program codes.

[0175] Those skilled in the art will appreciate that the above embodiments are specific embodiments for implementing the present application, and in actual applications, various changes may be made thereto in form and detail without departing from the spirit and scope of the present application.

Claims

1. An intelligent interaction method, characterized in that: Applied to a communication terminal, the method comprises: In response to the incoming call request, a first query instruction is sent to the main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence; the first query instruction is used to instruct the main central control system to detect a first sub-area where a first device is located in the plurality of sub-areas, and to feed back information of a first sub-central control system located in the first sub-area among the plurality of sub-central control systems to the communication terminal; Establishing a communication connection with the first sub-central control system based on the received information of the first sub-central control system; Through the established communication connection, voice data interaction is performed with the first sub-central control system.

2. The intelligent interaction method according to claim 1, characterized in that: The method further comprises: During the voice data interaction with the first sub-central control system, a second query instruction is sent to the main central control system at a preset time interval, wherein the second query instruction is used to instruct the main central control system to detect whether the first sub-area where the first device is located has changed, and when the change in the first sub-area is detected, send information of a new first sub-central control system located in the changed first sub-area to the communication terminal; Based on the information of the new first sub-central control system, establishing a new communication connection with the new first sub-central control system; Voice data interaction is performed with the new first sub-central control system through the established new communication connection.

3. The intelligent interaction method according to claim 1, characterized in that: The method further comprises: In response to a call ending operation on the communication terminal, a channel release request is initiated to the main central control system, wherein the channel release request is used to cancel the communication connection of the first sub-central control system that is currently interacting with the communication terminal in voice data.

4. An intelligent interaction method, characterized in that: Applied to a main central control system, a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence, the method comprises: Receiving a first query instruction sent by a communication terminal; According to the first query instruction, detecting a first sub-area where a first device is located among the multiple sub-areas; The information of the first sub-central control system located in the first sub-area among the multiple sub-central control systems is fed back to the communication terminal, so that the communication terminal establishes a communication connection with the first sub-central control system based on the information of the first sub-central control system, and performs voice data interaction with the first sub-central control system through the established communication connection.

5. The intelligent interaction method according to claim 4, characterized in that: The detecting, according to the first query instruction, a first sub-area in which the first device is located in the multiple sub-areas includes: Sending the first query instruction to each of the sub-central control systems; receiving a signal strength value returned by each of the sub-central control systems after executing the first query instruction and obtained after detecting the first device; It is determined that the sub-region where the sub-central control system corresponding to the maximum value of the signal strength values ​​returned by each of the sub-central control systems is located is the first sub-region.

6. The intelligent interaction method according to claim 4, characterized in that: The method further comprises: During the voice data interaction between the communication terminal and the first sub-central control system, receiving a second query instruction sent by the communication terminal at a preset time interval; According to the second query instruction, it is detected whether the first sub-area where the first device is located has changed, and when it is detected that the first sub-area has changed, the information of the new first sub-central control system located in the changed first sub-area is sent to the communication terminal, so that the communication terminal establishes a new communication connection with the new first sub-central control system based on the information of the new first sub-central control system, and interacts with the new first sub-central control system through the established new communication connection.

7. The intelligent interaction method according to claim 6, characterized in that: The detecting, according to the second query instruction, whether the first sub-area where the first device is located changes includes: Each time the second query instruction is received, the second query instruction is sent to each of the sub-central control systems; receiving a signal strength value obtained after detecting the first device and returned by each of the sub-central control systems after executing the second query instruction each time, and extracting a maximum value among all corresponding signal strength values; Based on whether the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are the same, it is determined whether the first sub-area where the first device is located has changed.

8. The intelligent interaction method according to claim 7, characterized in that: The determining whether the first sub-area where the first device is located has changed based on whether the two sub-central control systems corresponding to the maximum values ​​of the two signal strength values ​​every two adjacent times are the same includes: When the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are the same, it is determined that the first sub-area where the first device is located has not changed after the two adjacent detections on the first device; When the two sub-central control systems corresponding to the maximum values ​​of all the signal strength values ​​of two adjacent times are different, and the duration of the difference between the two maximum values ​​of all the signal strength values ​​is greater than the preset difference threshold is greater than the preset duration, it is determined that after the two adjacent detections of the first device, the first sub-area where the first device is located has changed, and the changed first sub-area is the sub-area where the sub-central control system corresponding to the maximum value of all the signal strength values ​​of the latter of the two adjacent times is located.

9. The intelligent interaction method according to claim 5, characterized in that: The method further comprises: Based on the change trend of the signal strength value returned by the first sub-central control system, volume compensation is performed on the first sub-central control system.

10. The intelligent interaction method according to claim 9, characterized in that: The performing volume compensation on the first sub-central control system based on the change trend of the signal strength value returned by the first sub-central control system includes: Within a preset statistical time period, comparing the change trend of the signal strength value returned by each of the sub-central control systems, and analyzing the cause of the change trend of the signal strength value returned by the first sub-central control system; When the analyzed reason is that the transmission power of the first device is adjusted and jumped, the volume of the first sub-central control system is compensated to zero; When the reason analyzed is that the first device moves, non-zero volume compensation is performed on the first sub-central control system.

11. The intelligent interaction method according to claim 10, characterized in that: The comparing, within a preset statistical time period, the change trend of the signal strength values ​​returned by each of the sub-central control systems, and analyzing the cause of the change trend of the signal strength value returned by the first sub-central control system includes: When the signal strength values ​​returned by each of the sub-central control systems show a trend of gradual increase or decrease, and within a preset observation time, the amplitude of the gradual increase or decrease is greater than a preset amplitude threshold, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is that the transmission power of the first device has been adjusted and jumped; When the signal strength values ​​returned by each of the sub-central control systems show a trend of gradually increasing or decreasing, and within the observation time, the amplitude of the gradual increase or decrease is less than or equal to the amplitude threshold, it is determined that the cause of the change trend of the signal strength value returned by the first sub-central control system is the movement of the first device; When the signal strength values ​​returned by some of the sub-central control systems show a trend of gradually increasing or decreasing, while the signal values ​​returned by another part of the sub-central control systems show an opposite trend of change, it is determined that the reason for the change trend of the signal strength value returned by the first sub-central control system is the movement of the first device.

12. The intelligent interaction method according to any one of claims 4 to 11, characterized in that: The method further comprises: In response to the channel release request initiated by the target communication terminal, the communication connection of the first sub-central control system that is currently interacting with the communication terminal through voice data is cancelled.

13. A communication terminal, characterized in that: include: A first query instruction sending module is used to respond to an incoming call request and send a first query instruction to the main central control system, wherein a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence; the first query instruction is used to instruct the main central control system to detect a first sub-area where a first device is located in the plurality of sub-areas, and to feed back information of a first sub-central control system located in the first sub-area among the plurality of sub-central control systems to the communication terminal; a communication connection establishing module, configured to establish a communication connection with the first sub-central control system based on the received information of the first sub-central control system; The voice data interaction module is used to perform voice data interaction with the first sub-central control system through the established communication connection.

14. A main central control system, characterized in that: Applied to a main central control system, a plurality of sub-central control systems are communicatively connected to the main central control system, and the plurality of sub-central control systems are arranged in a plurality of sub-areas in a one-to-one correspondence, the method comprises: A first query instruction receiving module, used to receive a first query instruction sent by a communication terminal; A first sub-area detection module, configured to detect a first sub-area where a first device is located among the multiple sub-areas according to the first query instruction; An information feedback module is used to feed back information of a first sub-central control system located in the first sub-area among the multiple sub-central control systems to the communication terminal, so that the communication terminal establishes a communication connection with the first sub-central control system based on the information of the first sub-central control system, and interacts with the first sub-central control system through the established communication connection.

15. An intelligent interactive system, characterized in that: include: Communication terminal, main central control system and multiple sub-central control systems; The communication terminal is used to respond to the incoming call request and send a first query instruction to the main central control system, wherein the main central control system is communicatively connected to the plurality of sub-central control systems, and the plurality of sub-central control systems are arranged in a one-to-one correspondence in the plurality of sub-areas; The main central control system is used to detect a first sub-area where the first device is located among the multiple sub-areas according to the first query instruction; and feed back information of the first sub-central control system located in the first sub-area among the multiple sub-central control systems to the communication terminal; The communication terminal is further used to establish a communication connection with the first sub-central control system based on the information of the first sub-central control system, and to perform voice data interaction with the first sub-central control system through the established communication connection.

16. An electronic device, characterized in that: include: at least one processor; as well as, a memory communicatively connected to the at least one processor; wherein, The memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can execute the intelligent interaction method as described in any one of claims 1 to 3, or the intelligent interaction method as described in any one of claims 4 to 12.

17. A computer-readable storage medium storing a computer program, characterized in that: The computer program implements the intelligent interaction method described in any one of claims 1 to 3 when executed by a processor, or implements the intelligent interaction method described in any one of claims 4 to 12 when executed.

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