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Method, server and system for troubleshooting

A server and failure technology, applied in the Internet field, can solve problems such as failures that consume manpower, difficult to detect and deal with in a timely manner, and affect the availability and efficiency of clusters, and achieve the effect of improving stability.

Active Publication Date: 2018-09-07
SHENZHEN TENCENT COMP SYST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

With the growth of data volume, the scale of equipment will continue to increase, and hardware failures of these equipment may occur all the time, affecting the availability and efficiency of the entire cluster all the time
[0003] During the research and practice of the prior art, the inventors of the present invention found that the current solution to these faults is often based on manual follow-up, because it is impossible to predict, and it is very difficult to find and deal with faults in time after they occur, because the equipment The total amount is huge, and there are more and more faulty devices, and the processing of faults consumes a huge amount of manpower, and when the number of faulty devices exceeds a certain threshold, it will affect the stable operation of the entire system

Method used

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  • Method, server and system for troubleshooting
  • Method, server and system for troubleshooting
  • Method, server and system for troubleshooting

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Embodiment Construction

[0049] An embodiment of the present invention provides a fault handling method, which can predict and process servers that may fail in advance, thereby improving the stability of the data system. The embodiment of the present invention also provides a corresponding server and system. Each will be described in detail below.

[0050] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative efforts fall within the protection scope of the present invention.

[0051] refer tofigure 1 , an embodiment of the fault handling method provided by the embodiment of the present invention includes:

[0052] 101. Obtain ...

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Abstract

The invention discloses a fault processing method comprising the steps that average safe operation time duration of servers with occurrence of faults in a cluster and the first time of average safe operation time duration of servers without occurrence of the faults are acquired, and hardware operation abnormal parameters of each server in the cluster are acquired; probability of the fault of each server is computed according to the average safe operation time duration, the first time of average safe operation time duration and the hardware operation abnormal parameters of each server in the cluster; and when probability surpasses a preset threshold value, the servers of which probability surpasses the preset threshold value are processed according to a preset scheme. The embodiment of the invention also provides the corresponding server and system. According to the fault processing method provided by the embodiment of the invention, the servers with probability of the fault can be predicted and processed in advance so that stability of the data system is enhanced.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a fault handling method and device. Background technique [0002] Due to the explosion of information, the data on the Internet is also growing exponentially. With the generation of massive data, storing and analyzing these data also consumes a large number of hardware servers. Due to the application characteristics of the Internet, small server devices such as PC servers are mainly used for hardware, and the single-machine storage is 20T, and the maximum is no more than 50T. In a cluster with a data volume of 100PB, the number of devices will exceed 5,000. With the growth of data volume, the scale of equipment will continue to increase, and the hardware failure of these equipment may occur all the time, which affects the availability and efficiency of the entire cluster all the time. [0003] During the research and practice of the prior art, the inventors of the present...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04L12/26
Inventor 郑萌温凯徐凡
Owner SHENZHEN TENCENT COMP SYST CO LTD