Household appliance two-dimensional code based operation platform and operation method

Abstract

The invention provides a household appliance two-dimensional based operation platform, comprising a household appliance two-dimensional code, a customer terminal, a salesperson terminal and a server. An operation method of the operation platform comprises the following steps: the customer terminal scans the household appliance two-dimensional code, uploads a household appliance purchase order, and scans the household appliance two-dimensional code to confirm a receipt when a good is received; when a household appliance goes wrong, the customer terminal scans the household appliance two-dimensional code, fills in a household appliance repair bill and uploads the household appliance repair bill to the server, and the server confirms household appliance repair time and repair cost with the customer terminal; after the household appliance is repaired, a consumer pays the repair cost; and a household appliance merchant, according to the household appliance purchase order uploaded by the consumer terminal, sends promotion information of household appliance products to the consumer terminal. The consumer, by the operation platform provided by the invention, can quickly and conveniently implement the operations of purchase, maintenance and the like on the household appliance; and by the operation platform provided by the invention, the household appliance merchant can obtain the requirement of the consumer for household appliance products from the consumer record so as to push the household appliance product information related to the requirement to the consumer.

Description

technical field [0001] The invention relates to an operation platform, in particular to an operation platform and an operation method based on two-dimensional codes of home appliances. Background technique [0002] At present, the process for consumers to purchase home appliances and repair faulty home appliances is too simple. In addition, because home appliance sellers cannot obtain consumers’ preferences for home appliances, they cannot push home appliances related to their preferences to consumers. promotional information. Contents of the invention [0003] Aiming at the deficiencies in the above problems, the present invention provides a two-dimensional home appliance-based home appliance information system that facilitates consumers to purchase and repair home appliances, and facilitates home appliance sellers to understand consumers' preferences for home appliances and push relevant home appliance information to them. Code operating platform and operation method. ...

AI Technical Summary

Problems solved by technology

[0002] At present, the process for consumers to purchase home appliances and repair faulty home appliances is too simple. In addition, because home appliance sellers cannot obtain consumers’ preferences for home appliances, they cannot push home appliances related to their preferences to consumers. promotional information

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