Business data monitoring method and apparatus

A business data and business technology, applied in the computer field, can solve problems such as reducing user experience and failing to detect service exceptions in time, and achieve the effect of improving user experience

Inactive Publication Date: 2017-02-15
福建中金在线信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, relying on the user to report an error before checking and repairing, the service exception cannot be detected in time, resulting in the service abnormality lasting for a long time, which greatly reduces the user experience

Method used

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  • Business data monitoring method and apparatus
  • Business data monitoring method and apparatus

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Embodiment Construction

[0042] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0043] see figure 1 , figure 1 A flow chart of a business data monitoring method provided by an embodiment of the present invention is applied to a monitoring server, and the monitoring server is used to monitor business data between a client and a business server, including:

[0044] Step 101, monitor the mirror port of the port connecting the service server and the client, and record the service request sent by the client to the service server and the servi...

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Abstract

According to the embodiments of the invention, a business data monitoring method and apparatus are provided, which are applied to a monitoring server. The monitoring server is used to monitor the business data between a user's terminal and a business server. The monitoring server records the business request sent by the user's terminal to the business server and the service response sent by the business server to the user's terminal through the mirror port at the port in connection with the business server and the user's terminal. According to the recorded service request and the service response, the method determines whether there is abnormity in the service provided by the business server to the user's terminal. If there is abnormity, pre-warning information is sent to a management person of the business server. According to the method and apparatus of the invention, under the premise that the networking communication between a business server and a user's terminal is not compromised, the monitoring server, through real time monitoring, is capable of finding out the conditions where service abnormity occurs and reports it to the management person without the reporting from the user's side, therefore increasing the user's use experience.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a business data monitoring method and device. Background technique [0002] With the rapid development of computer technology, more and more client software is widely used, and the client software provides users with different services of various businesses through the interaction with the service server. For a mainstream client software, there may be more than a dozen or even dozens of service types provided by it. Different service types have different performances according to the actual business conditions. When users use these different service types, the user experience is also different. Therefore, how to effectively monitor, analyze and manage the performance of different service types, understand the real user experience, and precisely locate and analyze services with poor user experience are urgent needs for the development of the client software industry. [0003] ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26H04L12/24
CPCH04L43/16H04L41/06H04L41/5009
Inventor 沈文策
Owner 福建中金在线信息科技有限公司
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