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A service quality analysis method, device and network system

A technology of service quality and analysis method, which is applied in the field of device and network system, and service quality analysis method, and can solve the problem that it is difficult to calculate the service quality of broadband services in detail.

Active Publication Date: 2019-03-19
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The embodiment of the present invention provides a service quality analysis method, device and network system, which solves the problem that it is difficult to calculate in detail the bandwidth used by each user in the test area when using the dial test method to test the user's service quality in the prior art. Service quality issues during business

Method used

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  • A service quality analysis method, device and network system
  • A service quality analysis method, device and network system
  • A service quality analysis method, device and network system

Examples

Experimental program
Comparison scheme
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Embodiment 1

[0035] Embodiment 1. The embodiment of the present invention provides a service quality analysis method, such as figure 1 Shown include:

[0036] S101. Acquire real-time application data of a user.

[0037] S102. Obtain traffic server logs and network flow NETFLOW logs in the real-time application data.

[0038] S103. Determine the average traffic of the application used by the user according to the traffic server log and the NETFLOW log; wherein, the types of the application include: web pages, games, and videos.

[0039] It should be noted that, in practical applications, a game refers to whether it is an online game or a page game, as long as it is accessed through the Hypertext Transfer Protocol (English full name: Hyper Text Transfer Protocol, referred to as: http), and has domain name access, and is included in the Our domain name feature database will be classified as games; video refers to whether it is video software or webpage watching video, as long as it is acces...

Embodiment 2

[0074] Embodiment 2. The embodiment of the present invention provides a service quality analysis device 10, such as Figure 8 Shown include:

[0075] The data acquiring unit 101 is configured to acquire real-time application data of a user.

[0076] The data acquisition unit 101 is also configured to acquire traffic server logs and network flow NETFLOW logs in the real-time application data.

[0077] The data processing unit 102 is configured to determine the average traffic of the application used by the user according to the traffic server log obtained by the data obtaining unit 101 and the NETFLOW log obtained by the data obtaining unit 101; wherein, the type of application includes: webpage, game, video.

[0078] The data processing unit 102 is further configured to determine the user's service quality analysis result according to the average traffic.

[0079] Optionally, the data processing unit 102 is specifically configured to search the first service quality analysis...

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Abstract

The embodiment of the invention provides a service quality analysis method, a service quality analysis device and a network system, relates to the technical field of communication, and solves the problem that in the prior art, when the service quality of a user is tested by using a dial testing method, the service quality for each user using a broadband service in a test area is difficult to accurately calculate out. The method comprises the following steps: acquiring real-time application data of a user; acquiring a flow server log and a network flow (NETFLOW) log in the real-time applicationdata; and determining the average flow of applications used by the user according to the flow server log and the NETFLOW log, wherein the types of the applications comprise a webpage, a game and a video; and determining a service quality analysis result of the user according to the average flow. The embodiments of the invention are used for analyzing the service quality when the user uses the broadband service.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a service quality analysis method, device and network system. Background technique [0002] With the continuous development of my country's basic communications, broadband has become more and more popular. According to statistics, in 2013, my country's broadband users have reached 189 million; the more users, the more and more problems will follow. The number of complaints has also increased; how to ensure and monitor the usage status of broadband users, improve the quality of service when users use broadband services, and increase user stickiness is a difficult problem to be solved by major operators. [0003] At present, operators usually use the method of dial-up test to test the user's Internet access speed when analyzing the quality of service when users use broadband services; Perform an overall analysis of the test area. [0004] However, when using the dial-up tes...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/26H04L29/06
CPCH04L43/0876H04L65/80
Inventor 薛强朱友芬何飚陈孟尝邓玲莫俊彬陈旭东
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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