Channel service monitoring method and device and server

A monitoring device and server technology, which is applied in the fields of instruments, finance, and data processing applications, can solve the problems of inability to manage business channels fairly and effectively, and achieve the effect of avoiding double counting

Pending Publication Date: 2019-12-03
PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In other words, the current channel business monitoring system cannot manage the channel business fairly and effectively

Method used

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  • Channel service monitoring method and device and server
  • Channel service monitoring method and device and server
  • Channel service monitoring method and device and server

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Embodiment Construction

[0024] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0025] It should be noted that the descriptions involving "first", "second", etc. in the present invention are only for descriptive purposes, and should not be understood as indicating or implying their relative importance or implicitly indicating the number of indicated technical features . Thus, the features defined as "first" and "second" may explicitly or implicitly include at least one...

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Abstract

The invention discloses a channel service monitoring method. The method comprises the following steps: receiving a first application request of a first user terminal for initiating a channel service in a first channel, querying whether a second application request corresponding to the channel service exists in the first channel or not and judging whether the second application request is still within a first protection period or not; and when the second application request is inquired in the first channel and the second application request is still within a first protection period, associatingan application user of the channel service to a second user, and prompting the first user. The invention further provides a channel service monitoring device, a server and a computer readable storagemedium. According to the invention, application user association can be performed on the same channel service handled by different user terminals according to the application sequence of the channelservicees and the corresponding protection periods, thereby avoiding repeated calculation of the channel servicees, and improving the fairness and fairness of channel service management.

Description

technical field [0001] The present invention relates to the technical field of service node monitoring, in particular to a channel service monitoring method, device, server and computer-readable storage medium. Background technique [0002] At present, under the guidance of the salesperson, customers can apply for channel services to the banking server through different channels, such as network channels and physical store channels, and network channels are divided into web page channels and application platform channels. The terminals corresponding to these channels The types of electronic equipment are generally different. In many cases, when customers apply for channel business, due to incomplete preparation of materials, there may be cancellations, re-applications or repeated applications during the application review process. In the prior art, when the above phenomenon occurs, because the customer may choose different salespersons or channels before and after, the serv...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/02
CPCG06Q40/03
Inventor 杜长闯
Owner PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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